Everest Group PEAK Matrix® for Veeva Service Providers 2021

Copyright copy 2021 Everest Global Inc

This document has been licensed for exclusive use and distribution by NNIT

EGR-2021-46-E-4330

Focus on NNIT

April 2021

Everest Group PEAK Matrixreg for Veeva Service Providers 2021

2Proprietary amp Confidential copy 2021 Everest Global Inc | EGR-2021-46-E-4330


Background of the research

As an increasing number of pharmaceutical companies experiment with different ways to cut costs while boosting productivity the industry is seeing the advantages of cloud-based

technologies and leaning heavily on them Veeva has become an indispensable nucleus for the life sciences industry helping life sciences enterprises manage customer databases track

drug developments and organize clinical trials

Veeva has seen massive growth since 2017 and is expected to triple its annual revenues in coming five years Veevarsquos Commercial Cloud business which is made up of the core

Customer Relationship Management (CRM) offering has now transitioned into a mature product with a dominant market share across top global pharma companies and its Development

Cloud (RampD) suite which now drives more than half of its total revenues has become a potential high-growth opportunity as industry takes action to unify its clinical systems and processes

to ease data sharing increase efficiency quality and speed in clinical trials while reducing costs

Veevarsquos expansion within the life sciences industry as well as newer industries such as consumer goods has resulted in the next wave of growth in corresponding IT services Veeva-

specific IT services is estimated to be around US$2 billion opportunity by 2025 and both global service providers and Veeva specialists are increasingly investing in establishing strong

Veeva partnership and service delivery capabilities in a crowding competitive landscape Service providers are building strong Veeva-specific solutions to expedite time-to-market for their

clients and are racing to build expertise in consulting implementation and post-implementation services to complement Veevarsquos product portfolio and further enhance their presence in this

rapidly evolving market

In this report we analyze 15 IT service providersrsquo Veeva services capabilities These service providers are mapped on the Everest Group PEAK Matrixreg a composite index of distinct

metrics related to a providerrsquos capability and market impact We focus on

Market trends for Veeva services

Assessment of service providers for Veeva services on several capability and market success-related dimensions

Enterprise sourcing considerations highlighting the strengths and limitations of each service provider

Scope of this report

Geography Industry Service providers

Global Life sciences

(biopharmaceuticals medical

devices and Contract Research

Organizations or CROs)

Veeva services



Veeva Development Cloud

Clinical data management and

operations

Vault Clinical Suite

Regulatory

Vault RIM Suite

Quality

Vault Quality Suite

Safety

Vault Safety Suite

Veeva Medical Cloud120783Medical CRM

Veeva Medical CRM

Scientific content management

Vault MedComms

Veeva Commercial CloudData management

Veeva Network Veeva OpenData

Customer engagement

Multichannel Veeva CRM Veeva

Align Veeva Event Management

Analytics

Veeva Nitro Veeva Crossix

Content management

Veeva Vault PromoMats

Consulting Custom app development Implementation amp integration Maintenance amp support

This report focuses on Veeva services and offers insights into the key Veeva services

market trends

1 Medical Cloud suite is included as a part of Commercial Cloud offering for Veevarsquos revenue reporting purposes



High

Low

Low High

Everest Group PEAK Matrixreg

Veeva Services PEAK Matrixreg Assessment 2021 | NNIT positioned as Leader

Everest Group Veeva Services PEAK Matrixreg Assessment 20211

Aspirants

Leaders

Major Contenders

Aspirants

Vision amp capability

(Measures ability to deliver services successfully)

1 Assessments for Aqurance Base life science Conexus Solutions Inc Deloitte EPISTA Life Science Infosys and PwC Veeva services capabilities exclude service provider inputs and are based on Everest Grouprsquos proprietary Transaction

Intelligence (TI) database service provider public disclosures and Everest Grouprsquos interactions with Veeva services buyers

Source Everest Group (2021)

LeadersMajor Contenders

Aqurance

Atos

BASE life scienceConexus Solutions Inc

DeloitteGenpact

Infosys

EPISTA Life Science

PwC

Capgemini

Cognizant

HCL Technologies

NNIT

TCS

Accenture

Ma

rke

t im

pa

ct

(Me

asu

res

imp

act cre

ate

d in

th

e m

ark

et)



Leaders

Accenture Cognizant NNIT and TCS

Leaders have a strong focus on talent and have heavily invested in upskilling resources across multiple Veeva certification streams they focus on certifying their developers who are

core to the implementation

They have demonstrated the ability to carry out large-scale transformational engagements covering the large portfolio of Veeva offerings they guide enterprises with Veeva adoption

while minimizing customization

These organizations have been recognized by Veeva as PremierePreferred services partner for multiple products and some are also co-developing industry- andor buyer segment-

specific solutions with Veeva

They have invested in acquiring niche Veeva partners to strengthen their Veeva capabilities and expand their global footprint

The Leaders have invested in building accelerators solutions and frameworks to expedite time-to-market for their clients

Major Contenders

Aqurance BASE life science Capgemini Conexus Solutions Inc Deloitte Genpact HCL Technologies and PwC

Major Contenders have demonstrable proof-points and have built meaningful capabilities in select areas within the Veeva services domain Companies like BASE life science have also

been recognized by Veeva as Premiere services partner across both Commercial as well as Development suites

Although Major Contenders have invested in building accelerators and custom solutions for clients their portfolio is often skewed toward Commercial Cloud services and they need to

focus on building better consulting and implementation capabilities for Development Cloud suite

Veeva-specialists such as BASE life science Conexus Solutions Inc and Aqurance have built strong product-specific capabilities but have limited delivery footprint often concentrated

in specific geographies such as Europe or North America

Aspirants

Atos EPISTA Life Science and Infosys

Aspirants have built niche capabilities but need to showcase demonstrable proof-points to build credibility They are largely focused on small- and mid-sized buyer segments

EPISTA Life Science is a Preferred services partner to Veeva for Development Cloud suite but needs to invest in expanding its delivery footprint and certified FTE-strength to cater to

larger global clients

These companies require making investments through partnerships or through building internal IPtools to build broader capabilities to cater to more buyer segments

Veeva Services PEAK Matrixreg characteristics



NNIT | Veeva services profile (page 1 of 5)

Everest Group assessment ndash Leader

Strengths Limitations

NNIT has been recognized by Veeva as a ldquoPremiere services partnerrdquo for implementation services

of Vault RIM and Quality suites It is also a ldquoPreferred services partnerrdquo for Veeva eTMF product

indicating its strong capabilities and credibility in the rapidly-growing Veeva Vault product segments

Its acquisition of Valiance Partners a Veeva migration-certified partner has helped it to further its

migration capabilities and understanding of Veeva development cloud while expanding its market

access in the North American region

It is among very few service providers to have a strong co-innovation partnership with Veeva

indicating its deep technical and domain expertise It is working in collaboration with Veeva RampD

cloud team to build features in new products such as Vault CDMS and Safety suite and develop

solutions targeting SMB segment

The company has thoughtfully built different CoEs catering to different buyer segments enabling it

to customize offerings according to their needs (Veeva Powerhouse targeted at enterprise clients

and Veeva Core targeted at SMBs)

Clients appreciate its flexibility in engagement and solutioning approach Veeva Vault expertise

understanding of industry-business-specific needs and proximity to clients as its key strengths

NNITs onshore-centric delivery model may prevent its clients from capturing labor arbitrage

opportunities ndash abundant talent pools exists in offshore locations

Though NNIT has a strong foothold among large biopharma enterprises it can further improve its

capabilities in emerging user segments such as medical devices and SMB clients

While it has rich experience in serving clients in the European region its client base in other high

growth markets such as North America and Asia Pacific is relatively lower

Client feedback has highlighted that NNIT should further enhance its talent management

capabilities ndash specifically its ability to provision adequate number of resources ndash across different

phases of the engagement

Its portfolio is skewed toward clients looking for implementation and post-implementation

services however it should further enhance its consulting capabilities to better serve its clients in

building a strategic roadmap and guidance on business transformation

Market impact Vision amp capability

Market Adoption Portfolio mix Value delivered Overall

Vision and

strategy Scope of services

Innovation amp

investments Delivery Footprint Overall

Measure of capability High Low




Provider overview

Coverage by Lines of Business (LOBs)

Biopharma Medical devices

Vision for Veeva services

NNITrsquos vision is to enhance its Veeva Powerhouse wherein the clients get an end-to-end implementation

and support service with a framework and a team of domain experts This solution ensures an agile and

safe transition as well as a smooth continuation of all clinical quality and regulatory processes The

standardized model makes it applicable in large corporations as well as small- and medium-sized

businesses The company wants to expand geographically based on current services in the US and

China and wants to breakthrough in the Veeva Outside Life Sciences (OLS) where many of its

accelerators within integrations migrations and professional services can create significant benefits for

petrochemicals and nutrition science companies

Overview of client base

NNIT clients include top-20 life science companies as well as mid-market biotech within Veeva RIM

Suite Veeva Quality Suite Veeva Clinical Suite and Veeva Safety

Veeva services revenue

ltUS$10 million US$10-20 million US$20-30 million gtUS$30 million

Percentage of projects by buyer size (annual revenue)

Small

(Less than US$1 billion)

Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)

High (gt40) Medium (10-40) Low (lt10)

Serves the segment

Percentage of projects by geography

North America Europe (excluding UK) Asia Pacific

United Kingdom South America Middle East amp Africa



Percentage of projects by product suites (annual revenue)

Development Cloud Commercial Cloud Medical Cloud


Veeva certified experts 80-100

Does not serve the segment

Current partnership status with Veeva Certified

Development Cloud (Vault)

Clinical - Premiere Partner

Quality - Premiere Partner

Regulatory - Premiere Partner

Commercial Cloud

NA

Migration certification

Certified Vault migration partner

(Valiance Partners)




Case studies and frameworks

Case study 1 Problem statement

Business challenge

A top 20 pharma company decided to move from a bespoke platform to a Veeva Vault Regulatory

Information Management (RIM) suite

Solution and impact

NNIT helped the client by ensuring a smooth transition and introduction to Vault RIM suite

throughout the companyrsquos pharma and consumer health division It also helped to ensure an end-to-

end view of all regulatory processes that ensured faster lsquotime to marketrsquo and quality in all regulatory

processes

Veeva services consultative frameworks (representative list)

Framework Details

NNIT Veeva

Powerhouse

NNIT has designed a full-service catalogue to support Veeva Vault implementation and operations ndash from strategy advisory implementation to application services and support

Validation services NNIT helps customers remain compliant with relevant GxP regulation with the help of SMEs and proven concepts This includes IT compliance evaluation requirement specification

IT quality risk assessment validation planning and reporting document quality control and IT compliance documentation

Integration services NNIT provides integration services including platform advisory ADAMS services accelerators and hostingmaintenance in a global setup based on market leading vendors such as

Microsoft Informatica Dell Boomi EPIC and Mulesoft

Migration services The company helps in migrating from legacy solutions to Veeva services including planning analysis and scoping migration configuration and testing migration validation and

product migration


Business challenge

A major pharma company was storing thousands of documents on platforms like Veeva Vault This

included work instructions and standard operating procedures (SOPs) that are critical to produce

medicines In order to avoid duplicates the company devoted significant resources and wanted to

enhance its document compliance procedure

Solution and impact

With a combination of machine learning automation and co-creation NNIT helped the client to build

a new method for ensuring better order and structure in thousands of business-critical documents

The project is expected to free up a two-digit million DKK number of resources




Solutions and accelerators

Custom solutions developed on Veeva Vault Platform (representative list)

Solution name Mode of development (in-houseco-innovated) Details

NNIT Veeva Application

Services

Co-development with Veeva After Go Live Support is an end-to-end tool for standardized onboarding platform and enhancement support integration

support delivery management and application support

Proprietary toolsaccelerators developed to aid service delivery (representative list)


Integrations Co-innovated with multiple clients Built standard integrations based on Dell Boomi that offers easy replication of previous integrations It can accelerate

integration lead time and can ensure complicated integrations like SAP IMPACT and Argus

Validation Co-innovated with multiple clients Built a tool consisting of Veeva automated testing framework The tool ensures continuous testing as well as uses

DevOps methodologies and consists of automated testing developed by certified Veeva consultants and certified

automated testing consultants

Migration Co-innovated with multiple clients Acquired Valiance Partners who developed the TruSeries Software for Veeva migrations The software is used on all

major Veeva migrations geared towards greater collaboration between business users and qualitycompliance teams

and is majorly used for GxP migrations




Recent developments

Key events (representative list)

Event name Type of event Details

Halfmann Goetsch Partner AG Acquisition Acquisition of Halfmann Goetsch an IT service management company to improve NNITrsquos position as an advisory partner to the life sciences industry in

the fast-growing European life sciences hubs

Valiance Partners Acquisition Acquired Valiance Partners a data migration company focused on the life sciences industry to strengthen NNITrsquos position globally as an IT services

provider in life sciences industry with a focus on Veeva migrations

AWS and Azure Partnership Entered in a partnership with AWS and Azure companies providing on-demand cloud computing platforms and APIs to companies to provide public

cloud services for life sciences

Leapwork Partnership Partnered with a no-code automation platform for test automation and robotic process automation to deploy automated testing and validation reduce the

implementation and adopt cost of new releases

Veeva Premium Partner Certification Became a certified Veeva partner in 2018 and achieved the premium partnership in 2020 as one of the very few IT services vendors

Appendix

11



Everest Group PEAK Matrixreg is a proprietary framework for assessment of

market impact and vision amp capability

Everest Group PEAK Matrix


Measures ability to deliver products successfully

High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders



Measures impact created in the market ndash

captured through three subdimensions

Market adoption

No of clients revenue base and YOY

growth deal valuevolume

Portfolio mix

Diversity of clientrevenue base across

geos and type of engagements

Value delivered

Value delivered to the client based on

customer feedback and

transformational impact

Vision and strategy

Vision for the client and itself future

roadmap and strategy

Scope of services offered

Depth and breadth of services portfolio

across service subsegments processes

Innovation and investments

Innovation and investment in the enabling

areas eg technology IP industrydomain

knowledge innovative commercial

constructs alliances MampA etc

Delivery footprint

Delivery footprint and global sourcing mix

Measures ability to deliver services successfully

This is captured through four subdimensions

Mark

et

imp

act


Major Contenders

Leaders

Aspirants

Services PEAK Matrixreg evaluation dimensions


FAQs

Does the PEAK Matrixreg assessment incorporate any subjective criteria

Everest Grouprsquos PEAK Matrix assessment adopts an unbiased and fact-based approach (leveraging service provider technology vendor RFIs and Everest Grouprsquos proprietary databases containing

providersrsquo deals and operational capability information) In addition these results are validated fine-tuned based on our market experience buyer interaction and providervendor briefings

Is being a ldquoMajor Contenderrdquo or ldquoAspirantrdquo on the PEAK Matrix an unfavorable outcome

No The PEAK Matrix highlights and positions only the best-in-class service providers technology vendors in a particular space There are a number of providers from the broader universe that are assessed

and do not make it to the PEAK Matrix at all Therefore being represented on the PEAK Matrix is itself a favorable recognition

What other aspects of PEAK Matrix assessment are relevant to buyers and providers besides the ldquoPEAK Matrix positionrdquo

A PEAK Matrix position is only one aspect of Everest Grouprsquos overall assessment In addition to assigning a ldquoLeaderrdquo ldquoMajor Contenderrdquo or ldquoAspirantrdquo title Everest Group highlights the distinctive capabilities

and unique attributes of all the PEAK Matrix providers assessed in its report The detailed metric-level assessment and associated commentary is helpful for buyers in selecting particular providersvendors

for their specific requirements It also helps providersvendors showcase their strengths in specific areas

What are the incentives for buyers and providers to participateprovide input to PEAK Matrix research

Participation incentives for buyers include a summary of key findings from the PEAK Matrix assessment

Participation incentives for providersvendors include adequate representation and recognition of their capabilitiessuccess in the market place and a copy of their own ldquoprofilerdquo that is published by

Everest Group as part of the ldquocompendium of PEAK Matrix providersrdquo profiles

What is the process for a service provider technology vendor to leverage their PEAK Matrix positioning andor ldquoStar Performerrdquo status

Providersvendors can use their PEAK Matrix positioning or ldquoStar Performerrdquo rating in multiple ways including

ndash Issue a press release declaring their positioning See citation policies

ndash Customized PEAK Matrix profile for circulation (with clients prospects etc)

ndash Quotes from Everest Group analysts could be disseminated to the media

ndash Leverage PEAK Matrix branding across communications (e-mail signatures marketing brochures credential packs client presentations etc)

The provider must obtain the requisite licensing and distribution rights for the above activities through an agreement with the designated POC at Everest Group

Does the PEAK Matrix evaluation criteria change over a period of time

PEAK Matrix assessments are designed to serve present and future needs of the enterprises Given the dynamic nature of the global services market and rampant disruption the assessment criteria

are realigned as and when needed to reflect the current market reality as well as serve the future expectations of enterprises



This document is for informational purposes only and it is being provided ldquoas isrdquo and ldquoas availablerdquo without any warranty of any kind including any warranties of completeness adequacy or fitness for a particular purpose Everest Group is not a legal or investment adviser the contents of this document should not be construed as legal tax or investment advice This document should not be used as a substitute for consultation with professional advisors and Everest Group disclaims liability for any actions or decisions not to act that are taken as a result of any material in this publication

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Everest Group is a consulting and research firm focused on strategic IT business services engineering services and sourcing

Our clients include leading global enterprises service providers and investors Through our research-informed insights and

deep experience we guide clients in their journeys to achieve heightened operational and financial performance accelerated

value delivery and high-impact business outcomes Details and in-depth content are available at everestgrpcom

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Website

everestgrpcom

Social Media

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Everest Group

Blog

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Podcast

DigitalRealITy



Background of the research

As an increasing number of pharmaceutical companies experiment with different ways to cut costs while boosting productivity the industry is seeing the advantages of cloud-based

technologies and leaning heavily on them Veeva has become an indispensable nucleus for the life sciences industry helping life sciences enterprises manage customer databases track

drug developments and organize clinical trials

Veeva has seen massive growth since 2017 and is expected to triple its annual revenues in coming five years Veevarsquos Commercial Cloud business which is made up of the core

Customer Relationship Management (CRM) offering has now transitioned into a mature product with a dominant market share across top global pharma companies and its Development

Cloud (RampD) suite which now drives more than half of its total revenues has become a potential high-growth opportunity as industry takes action to unify its clinical systems and processes

to ease data sharing increase efficiency quality and speed in clinical trials while reducing costs

Veevarsquos expansion within the life sciences industry as well as newer industries such as consumer goods has resulted in the next wave of growth in corresponding IT services Veeva-

specific IT services is estimated to be around US$2 billion opportunity by 2025 and both global service providers and Veeva specialists are increasingly investing in establishing strong

Veeva partnership and service delivery capabilities in a crowding competitive landscape Service providers are building strong Veeva-specific solutions to expedite time-to-market for their

clients and are racing to build expertise in consulting implementation and post-implementation services to complement Veevarsquos product portfolio and further enhance their presence in this

rapidly evolving market

In this report we analyze 15 IT service providersrsquo Veeva services capabilities These service providers are mapped on the Everest Group PEAK Matrixreg a composite index of distinct

metrics related to a providerrsquos capability and market impact We focus on

Market trends for Veeva services

Assessment of service providers for Veeva services on several capability and market success-related dimensions

Enterprise sourcing considerations highlighting the strengths and limitations of each service provider

Scope of this report

Geography Industry Service providers

Global Life sciences

(biopharmaceuticals medical

devices and Contract Research

Organizations or CROs)

Veeva services





operations


Regulatory

Vault RIM Suite

Quality

Vault Quality Suite

Safety

Vault Safety Suite


Veeva Medical CRM


Vault MedComms



Customer engagement



Analytics


Content management




market trends




High

Low

Low High




Aspirants

Leaders

Major Contenders

Aspirants







Aqurance

Atos


DeloitteGenpact

Infosys

EPISTA Life Science

PwC

Capgemini

Cognizant

HCL Technologies

NNIT

TCS

Accenture

Ma

rke

t im

pa

ct

(Me

asu

res

imp

act cre

ate

d in

th

e m

ark

et)



Leaders










Major Contenders








Aspirants









































Vision and


Innovation amp






Provider overview


















Small


Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)


Serves the segment
















Commercial Cloud

NA



(Valiance Partners)






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























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+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy





operations


Regulatory

Vault RIM Suite

Quality

Vault Quality Suite

Safety

Vault Safety Suite


Veeva Medical CRM


Vault MedComms



Customer engagement



Analytics


Content management




market trends




High

Low

Low High




Aspirants

Leaders

Major Contenders

Aspirants







Aqurance

Atos


DeloitteGenpact

Infosys

EPISTA Life Science

PwC

Capgemini

Cognizant

HCL Technologies

NNIT

TCS

Accenture

Ma

rke

t im

pa

ct

(Me

asu

res

imp

act cre

ate

d in

th

e m

ark

et)



Leaders










Major Contenders








Aspirants









































Vision and


Innovation amp






Provider overview


















Small


Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)


Serves the segment
















Commercial Cloud

NA



(Valiance Partners)






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy



High

Low

Low High




Aspirants

Leaders

Major Contenders

Aspirants







Aqurance

Atos


DeloitteGenpact

Infosys

EPISTA Life Science

PwC

Capgemini

Cognizant

HCL Technologies

NNIT

TCS

Accenture

Ma

rke

t im

pa

ct

(Me

asu

res

imp

act cre

ate

d in

th

e m

ark

et)



Leaders










Major Contenders








Aspirants









































Vision and


Innovation amp






Provider overview


















Small


Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)


Serves the segment
















Commercial Cloud

NA



(Valiance Partners)






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy



Leaders










Major Contenders








Aspirants









































Vision and


Innovation amp






Provider overview


















Small


Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)


Serves the segment
















Commercial Cloud

NA



(Valiance Partners)






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy



































Vision and


Innovation amp






Provider overview


















Small


Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)


Serves the segment
















Commercial Cloud

NA



(Valiance Partners)






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy




Provider overview


















Small


Mid-sized

(US$1-10 billion)

Large

(gtUS$10 billion)


Serves the segment
















Commercial Cloud

NA



(Valiance Partners)






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy






Business challenge



Solution and impact




processes


Framework Details

NNIT Veeva

Powerhouse







product migration


Business challenge





Solution and impact











Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy








Services
















Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy




Recent developments












Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy

Appendix

11








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy








High

Low

Low High

Leaders

Aspirants

Ma

rke

t im

pa

ct

Me

asu

res im

pact cre

ate

d in

th

e m

ark

et

Major Contenders





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy





Market adoption



Portfolio mix



Value delivered




Vision and strategy











Delivery footprint




Mark

et

imp

act


Major Contenders

Leaders

Aspirants



FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy


FAQs





























infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy





infoeverestgrpcom

+1-214-451-3000

Bangalore

indiaeverestgrpcom

+91-80-61463500

Delhi

indiaeverestgrpcom

+91-124-496-1000

London


+44-207-129-1318

New York

infoeverestgrpcom

+1-646-805-4000

Toronto

canadaeverestgrpcom

+1-647-557-3475





Stay connected

Website

everestgrpcom

Social Media

EverestGroup

Everest Group

Everest Group

Everest Group

Blog

everestgrpcomblog

Podcast

DigitalRealITy

Everest Group PEAK Matrix® for Veeva Service Providers 2021

Documents

Transcript of Everest Group PEAK Matrix® for Veeva Service Providers 2021