EUROPEAN AFFILIATE Marketing LANDSCAPE Report · 2013. 5. 22. · 8. Growth in Mobile Affiliate...

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Created by PerformanceIN and in association with Webgains; the inaugural European Affiliate Landscape Survey includes input from 18 European countries. [ European Affiliate Marketing Landscape Report 2011 ]

Transcript of EUROPEAN AFFILIATE Marketing LANDSCAPE Report · 2013. 5. 22. · 8. Growth in Mobile Affiliate...

Page 1: EUROPEAN AFFILIATE Marketing LANDSCAPE Report · 2013. 5. 22. · 8. Growth in Mobile Affiliate Marketing 9. Retargeting 10. Brand Bidding Figure 11: Which Affiliate Models do you

Created by PerformanceIN and in association with Webgains; the inaugural European Affiliate Landscape Survey includes input from 18 European countries.

[ European Affiliate Marketing Landscape Report 2011 ]

Page 2: EUROPEAN AFFILIATE Marketing LANDSCAPE Report · 2013. 5. 22. · 8. Growth in Mobile Affiliate Marketing 9. Retargeting 10. Brand Bidding Figure 11: Which Affiliate Models do you

European Affiliate Marketing Landscape Report 2011 In Association with Webgains

All rights reserved. Existem Ltd grants you to store and print from this material for your own personal and commercial use. No part of this publication may be reproduced without prior permission from the publisher. Copyright © Existem Ltd 2011

Page 2

Contents Foreword ................................................................................................................................................ 2

PerformanceIN.com Survey Highlights .................................................................................................. 3

European Demographic Data, Geographies and Affiliate Information .................................................. 4

Working with Advertisers / Merchants ................................................................................................ 13

Affiliate Networks ................................................................................................................................ 15

Communication with Advertisers / Agencies / Networks .................................................................... 16

Future activity within Performance Marketing ................................................................................... 17

Country Comparisons ........................................................................................................................... 19

Demographic Data ............................................................................................................................... 19

Affiliate Commissions........................................................................................................................... 21

Country Expansion & Current Topics of Discussion ............................................................................. 35

The Future & Performance Marketing Channel Implementation ....................................................... 40

Foreword

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The affiliate marketing industry has grown substantially over the past few

years from its romantic beginning as students in garrets and has now

assumed its rightful place as an important channel in advertisers’ online

marketing strategies.

As a result of the increased importance of our industry, it is imperative that

we understand the key business drivers, both as an international industry

and in individual local markets.

The PerformanceIN.com Survey is the first of its kind. The driving force

behind this survey was a need to understand key affiliate issues, geographic

differences, promotional techniques and affiliate preferences in order for us

to begin to paint a picture of our industry.

Having insight into each market in isolation and comparing the results against the whole has led to some

unexpected and exciting results. We’ve always been aware that, in order to effectively market products

and services internationally, the subtle idiosyncrasies of each local market and culture need to be

catered for. This survey paints a picture of these local trends and helps us understand the metrics

important to affiliates across Europe.

Aside from the insight into local markets, the survey also provides us with valuable data relating to the

health of our industry. It is encouraging to see from the mix of respondents, that our industry continues

to attract new entrants optimistic about their futures. These new entrants, along with the continued

dedication of established affiliates, ensure that our industry thrives. They add valuable content and

promotional opportunities to the already substantial inventory pool and continue to spur on

technological and promotional advancements at a rate far outpacing any other online channel.

Further insights can be derived from the preferences stated by affiliates in terms of payment models and

communication methods, allowing merchants, networks and other affiliates a base from which to model

current and future activities.

This initial survey also presents a snapshot of current affiliate marketing against which future research

can be compared. Affiliate marketing evolves so rapidly that there are very few constants, making

comparisons exceptionally important. We are now in a position to build a factbase over the next few

years to document these changes.

I would like to take this opportunity to thank all of the affiliates who took the time to complete the

survey as it is their contributions which have led to this project being such a resounding success. I would

also like to thank the team at PerformanceIN.com who have undertaken the painstaking task of

compiling the survey and collating the data into this comprehensive report.

It is dedication such as this which has catapulted our industry into the limelight and long may it continue.

Robert Glasgow, Managing Director, Webgains Ltd

PerformanceIN.com Survey Highlights

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Spanning over 30 global countries, the European Affiliate Survey attracted more than 1,000 affiliates

to enter the inaugural survey.

We ran 3 simultaneously translated surveys to encourage wider input from different countries, with

English, French and Spanish as the chosen languages.

26% of Affiliates who are expanding their activity cross-country are looking to expand into Germany,

with 20% looking to target the economic crisis by expanding into the Republic of Ireland.

The preferred payment model for Affiliates still remains CPA by a comfortable margin of 52%, and

20% of Affiliates earn between €1,000 and €5,000 per month, showing a considerable jump in

sustainable Affiliate Marketing.

The Retail and Travel Verticals remain the most competitive for affiliate activity, with 60% of

Affiliates working within the retail vertical and 46% within the Travel vertical.

Video linking is used the least by Affiliates when adding affiliate links to their web properties.

Something that has recently gained momentum thanks to the interactive video networks that are

launching, this still has low exposure throughout Europe.

Astonishingly, nearly 40% of Affiliates are concerned about de-duplication policies. Within those

concerned, over 35% believe that between 10-25% of revenue is lost due to the Advertiser’s de-

duplication policies.

45% of Affiliates only read between 1-24% of their email communications sent to them by

Advertisers / Agencies and Networks.

European Demographic Data, Geographies and Affiliate Information

Figure 1: Gender Figure 2: Age

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Figure 3: When Did you Start Working in Affiliate Marketing?

Figure 4: Your Affiliate Status?

Figure 5: Including yourself, how many employees work within your Affiliate Business?

83.91%

16.09%

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

Male Female

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Under18

18-24 25-34 35-54 55-64 65 on

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

51.72% 27.37%

20.26% I own a registered affiliatecompany

I work for an Affiliate Copmany

I am Self-Employed

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Figure 6: Have You Been Financially Funded in Any Way?

Figure 7: Where is your Company Based?

Others – India, Pakistan, Cyprus, Israel, Australia, Malaysia, Estonia, Guatemala, Jamaica, Uruguay,

Czech Republic, Indonesia, Morocco, Cyprus, Estonia, Costa Rica, Tunisia, Brunei, Chile

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

1-4 5-9 10-19 20-49 50-99 100-499 500-999 1000+

11.61%

88.17%

Yes

No

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Figure 8: Which countries do you currently operate in (red) and which countries are you planning to expand to (blue) in 2011?

Figure 9: Which Verticals do you work in with your Affiliate activity?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

In Which Territories Do You / Your Company CURRENTLY operate in?

Which Countries are you planning to expand into?

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Figure 10: How would you rate these discussions in order of importance within your main country?

Most Important: 1. Google (Updates / Impact) 2. Voucher Codes 3. Datafeed Importance 4. Data Privacy ( Cookie Legislation) 5. Mulit-Channel Attribution 6. Post-View Tracking 7. Cashback / Incentive 8. Growth in Mobile Affiliate Marketing 9. Retargeting 10. Brand Bidding Figure 11: Which Affiliate Models do you work with?

36.46%

24.52%

28.14%

29.42%

19.40%

61.62%

46.06%

22.60%

Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

Other

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Others: Webinars, Social Media, Co-Reg, Offline.

Figure 12: Which methods do you use the most when adding Affiliate Links to your web properties?

Most Used

1. Generic Text Links 2. Banners 3. Product Feeds / Data Feeds 4. 3rd Party Applications 5. Voucher Code Feeds 6. Wordpress Plugins 7. Videos

Figure 13: What is your preferred payment model?

7.15%

12.01%

21.04%

12.22% 10.56%

4.17%

11.53%

7.50%

3.06% 9.65%

1.11% Cashback / Incentive

Comparison

Content / Portal

Datafeed

E-mail

Mobile / App Development

Niche / Micro-Niche

Paid Search

Remarketing

Voucher

Other

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Other: CPO, CPL, RECURRING PAYMENTS

Figure 14: On average, how much commission do you earn per month in total across all your

Affiliate activity?

Figure 15: What % of your overall company turnover can be affiliated to Performance Marketing?

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

CPA (Cost PerAcquisition)

CPC (Cost PerClick)

CPM (Cost PerMille)

Hybrid /Tenancy

Other Revenue Share

11.36%

19.38%

13.59%

19.60%

10.47%

9.35%

5.35% 4.45%

2.67%

3.79% Up to 50E

50-500

500-1,000

1,000-5,000

5,000-10.000

10,000-25,000

25,000-50,000

50,000-100,000

100,000-250,000

250,000+

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Figure 16: How important to your earnings is contextual advertising? (i.e Adsense)

Figure 17: How do you generate the majority of traffic to your website?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

0% 1-9% 10-19% 20-29% 30-39% 40-49% 50-59% 60-69% 70-79% 80-89% 90-100%

12.15%

16.92%

23.64%

29.07%

18.22%

Very Important

Important

Semi-Important

Not Important

Don't Use Contextual Advertising

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Other: Direct, Display, E-mail, Article Marketing

Figure 18: Are you concerned about Advertiser / Merchant De-Duplication Policies?

Figure 19: What % of your revenue do you believe is lost due to de-duplication?

37.15%

27.65%

35.21%

Yes

No

Don't Know

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Figure 20: Have You Used Pay Per Call? Figure 21: Are You Considering Using Pay Per Call?

Working with Advertisers / Merchants

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

More than50%

25-50% 10-25% 1-10% 0% Not Sure

9.94%

90.06%

Yes

No

19.18%

80.82%

Yes

No

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Figure 21: Which 5 of these are most important to you when working with an Advertiser /

Merchant?

1. Commission Level

2. Commission Tier Levels

3. Cookie Period

4. Quality of Datafeeds

5. Affiliate Incentives & Competitions

Figure 22: If you were to give an Advertiser / Merchant more exposure, which 5 attributes would be

most important to consider in your decision?

1. Conversion Rate

2. Commission Tier Levels

3. Cookie Period

4. Quality of Datafeeds

5. Affiliate Incentives & Competitions

How Can a Network Improve their relationship with Affiliates?

“Improving response times”

“Connecting Affiliates with suitable Merchants, and vice-versa.”

“Fast, direct and personalised attention. Being a real intermediary between

Merchants and Affiliates.”

“More Statistics Regarding Affiliate Programmes”

“Training Days for Affiliates, help me improve”

“Automatically assign Advertisers to my Niches”

“By being more Transparent.”

“Work with us to understand what works for us and how we can grow that –

help us secure non CPA model deals.”

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Affiliate Networks

Figure 23: Who are your preferred Affiliate Networks that you currently work with? (EU Wide

Result)

Figure 24: Which 5 Features makes the above networks your preferred choices to work with?

1. Tracking Reliability

2. Quality of Merchants / Advertisers

3. Payment Reliability

4. Payment Frequency

5. Range of Advertisers

Others: Transparency, Reputation, Exclusivity of Programmes

24.22%

19.25%

16.27%

12.67%

6.71%

6.46%

6.21%

2.86% 2.73% 2.61%

TradeDoubler Webgains Zanox Affiliate Window

NetAffiliation Commission Junction Affilinet Daisycon

PublicIdees LinkShare

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Communication with Advertisers / Agencies / Networks

Figure 25: How many marketing emails from Agencies, Advertisers & Networks do you receive per

day, and how many do you read?

Figure 26: What Percentage of these e-mails do you read?

Figure 27: What are your primary sources for keeping in touch within Affiliate Marketing?

Email Communications, Affiliate Forums, Affiliate Blogs, Networking Events, Networking Blogs

Others: Twitter, Instant Messenger, Phone Calls with Account Managers

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

0 1-49 50-99 100-199 200+

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

0% 1-24% 25-49% 50-74% 75-99% 100%

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Future activity within Performance Marketing

Figure 28: Which Performance Marketing related channels are you considering implementing within

your Affiliate activity this year?

Figure 29: Will your commissions earned in 2011 be more or less than in 2010?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

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Figure 30: What do you expect to be the biggest threat to your earnings this year?

Others: Recession / Economy, De Duplication, Facebook

Figure 31: How positive are you regarding the future of Performance related activity within your

business?

Behavioural Retargeting,

7.59%

Culling' of Affiliates on Programmes,

12.30%

Cookie Legislation / Privacy, 21.03%

Exclusive Voucher Codes / Voucher Codes, 8.62%

Google Updates / Slaps, 27.24%

Group Buying Websites, 4.02%

International Affiliates Expanding into your Territory,

6.21%

Mobile / Location Based Applications,

3.45%

Post-View Tracking, 3.68%

VC / Angel / External Funding, 1.49%

Other, 4.37%

19.12%

41.77%

35.75%

2.65% 0.71%

Very Positive

Positive

Neutral

Negative

Very Negative

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Country Comparisons

Demographic Data

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

UK DE NL FR ESP DK SWE

Male

Female

UK DE NL FR ESP DK SWE

65 on

55-64

35-54

25-34

18-24

Under 18

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Question: Including yourself, how many employees work within your Affiliate business?

Question: Have You Been Financially Funded in Any Way?

UK DE NL FR ESP DK SWE

I own a registered affiliate company I work for an Affiliate Copmany I am Self-Employed

1-4 5-9 10-19 20-49 50-99 100-499 500-999 1000+

UK DE NL FR ESP DK SWE

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Affiliate Commissions

Question: On average, how much commission do you earn per month in total across all your Affiliate

activity?

UK DE NL FR ESP DK SWE

No

Yes

UK

NL

ESP

SWE

UK

DE

NL

FR

ESP

DK

SWE

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0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

UK

0.00%2.00%4.00%6.00%8.00%

10.00%12.00%14.00%16.00%18.00%

DE

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

NL

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0.00%2.00%4.00%6.00%8.00%

10.00%12.00%14.00%16.00%18.00%20.00%

FR

0.00%5.00%

10.00%15.00%20.00%25.00%30.00%35.00%40.00%

ESP

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

DK

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Question: What is your preferred payment model?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

SWE

UK

DE

NL

FRESP

DKSWE

UK

DE

NL

FR

ESP

DK

SWE

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UK

DE

NL

FR

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

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ESP

DK

SWE

- It is unsurprising that all countries when drilled down mark CPA as the preferred payment

model, even in the Nordic countries where Paid Search is by far the biggest traffic

generator.

- Whilst a popular payment model within the Casino and Gaming verticals, all country

respondents show a strong preference for a Revenue Share model.

- French respondents showed the most openness to different payment models, with CPC

and CPM following close behind.

Question: How do you generate the majority of traffic to your website?

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

CPA (Cost Per Acquisition)

CPC (Cost Per Click)

CPM (Cost Per Mille)

Hybrid / Tenancy

Other

Revenue Share

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Page 27

UK

DE

NL

UK

DE

NLFR

ESPDK

SWE

UK

DE

NL

FR

ESP

DK

SWE

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

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Page 28

FR

ESP

DK

SWE

Question: Which Verticals do you work in with your Affiliate activity?

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

Co-Registration

CPL (Cost Per Lead)

Lead Generation

Paid Search Advertising

SEO

Social Media

Other

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Page 29

UK

DE

NL

FR

ESP

0.00%

20.00%

40.00%

60.00%

80.00%

100.00% Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

Other

0.00%

20.00%

40.00%

60.00%

80.00% Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

Other

0.00%

20.00%

40.00%

60.00%

80.00% Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

0.00%

20.00%

40.00%

60.00%

80.00% Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

0.00%

20.00%

40.00%

60.00%

80.00% Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

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Page 30

DK

SWE

- Retail and Travel continue their dominance in the vertical areas of Affiliate Marketing with

over 40% of all Affiliates operating Retail & Travel related activities.

- Only in Denmark and Spain are these verticals beaten by Broadband & Internet Services,

with more than 50% of Affiliates focussing on this vertical in Spain and just under 50% in

Denmark.

- Online Dating remains the least utilised vertical, with all countries except for France and

the Netherlands operating under 20% of affiliates.

Others Include:

- Mobile Marketing

- Automotive

- Real Estate

- Adult Entertainment

- B2B

- Food & Groceries

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00% Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

0.00%

20.00%

40.00%

60.00%

80.00%Broadband & Internet Services

Casino, Bingo & Gaming

Finance

Mobile

Online Dating

Retail

Travel & Leisure

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Question: How important to your earnings is contextual advertising? (i.e Adsense)

UK

DE

NL

FR

ESP

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

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DK

SWE

Question: Are You Concerned about Advertiser / Merchant De-Duplication Policies?

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

Very Important

Important

Semi-Important

Not Important

Don't Use ContextualAdvertising

UK

DE

NL

FR

ESP

DKSWE

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

YesNo

Don't Know

UK DE NL FR ESP DK SWE

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Page 33

Are You Concerned about Advertiser De-Duplication?

If Yes, What % of your revenue do you believe is lost due to De-Duplication?

UK

DE

NL

FR

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

Yes No Don't Know Morethan 50%

25-50% 10-25% 1-10% Not Sure

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Yes No Don't Know More than50%

25-50% 10-25% 1-10% Not Sure

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

Yes No Don't Know More than50%

25-50% 10-25% 1-10% Not Sure

0.00%

20.00%

40.00%

60.00%

Yes No Don't Know More than50%

25-50% 10-25% 1-10% Not Sure

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- Country data shows that more respondants either do not know enough about Advertiser

De-Duplication policies or are more concerned about it, when comparing to those who

aren’t concerned.

- Over 50% of respondents in France, 40% in the UK, 30% in Spain and the Netherlands and

20% in Germany, Denmark & Sweden are concerned about Advertiser de-duplication

policies.

- Of those who are concerned, the general amount of lost revenue is thought to be up to

25%, with France and the Netherlands showing higher levels of 25-50%

Question: Have You Used Pay Per Call?

ESP

DK

SWE

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

Yes No Don't Know More than50%

25-50% 10-25% 1-10% Not Sure

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

Yes No Don't Know More than50%

25-50% 10-25% 1-10% Not Sure

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

Yes No Don't Know More than50%

25-50% 10-25% 1-10% Not Sure

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Page 35

Have you used Pay Per Call? If No, are you considering using Pay Per Call?

UK

DE

NL

FR

ESP

DK

SWE

Country Expansion & Current Topics of Discussion

Question: Which Countries are you planning to expand into?

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

Yes

No

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Page 36

UK

DE

NL

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Page 37

FR

ESP

DK

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Page 38

SWE

- Respondents from the UK, Germany, France, Spain and Sweden are significantly looking

to expand into the US market during 2011.

- France and UK respondents are the only countries to show strong results for expansion

into Italy

- Results suggest the respondents of each market are looking to expand primarily into other

‘mature’ markets, before a second wave of upcoming Affiliate countries.

- Close-border expansion is obvious amongst each Country’s respondents.

Question: Which methods do you use the most when adding Affiliate Links to your web properties?

MO

ST

USE

D

Generic Text Links

Generic Text Links

Generic Text Links

Banners Banners Generic Text Links

Generic Text Links

Banners Product Feeds

Product Feeds

Generic Text Links

Generic Text Links

Product Feeds

Banners

Product Feeds

Voucher Feeds

Voucher Feeds

Product Feeds

Voucher Feeds

Wordpress Plugins

Product Feeds

3rd

Party Applications

Banners Banners 3rd

Party Applications

Product Feeds

Banners 3rd

Party Applications

Wordpress Plugins

Wordpress Plugins

3rd

Party Applications

Videos 3rd

Party Applications

Voucher Feeds

Voucher Feeds

Videos 3rd

Party Applications

Wordpress Plugins

Wordpress Plugins

Videos 3rd

Party Applications

Wordpress Plugins

LEA

ST

USE

D

Voucher Feeds

Videos Videos Voucher Feeds

Wordpress Videos Videos

Question: Which 5 of these are most important to you when working with an Advertiser /

Merchant?

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Page 39

Question: If you were to give an Advertiser / Merchant more exposure, which 5 attributes would be

most important to consider in your decision?

Question: How many marketing e-mails from Agencies, Advertisers and Networks do you receive per

day?

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

CommissionLevel

ConversionRate

Transparency Datafeeds Cookie Period AdvertiserReponse to

Support

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

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Question: What Percentage of these e-mails do you read?

Over 20% of all our respondent countries only read up to 25% of their e-mails from Advertiser’s /

Agencies / Networks per day. Over 40% of respondents from France, UK, Germany, Netherlands

and Denmark only read up to 25% of e-mail communications per day.

The Future & Performance Marketing Channel Implementation

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

0 1-49 50-99 100-199 200+

UK

DE

NL

FR

ESP

DK

SWE

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

0% 1-24% 25-49% 50-74% 75-99% 100%

UK

DE

NL

FR

ESP

DK

SWE

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Question: Which Performance Marketing related channels are you considering implementing within

your Affiliate activity this year?

UK

DE

0.00%5.00%

10.00%15.00%20.00%25.00%30.00%35.00%40.00%45.00%50.00%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

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NL

FR

ESP

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

45.00%

50.00%

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Page 43

DK

SWE

- Social Media is by far and away the most important area of Affiliate implementation this

year, with around 40% from every country looking to increase their Social activities.

- Mobile Versions of websites are just ahead of Mobile Applications in every country apart

from the Netherlands, where it is reversed.

- Display remains a steady 20-25% on average per country, while Retargeting and Mobile

Advertising are high on the implementation list for Germany.

- From the results of our respondents, France, Germany and the UK have the highest

percentage of ambitious Affiliates looking to add Performance Channels to their Affiliate

websites.

Question: Will your commissions earned in 2011 be more or less than in 2010?

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

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Page 44

- From using the above results, we can suggest that the European Affiliate Landscape will

increase at an average rate of 30% for 2011.

Question: What do you expect to be the biggest threat to your earnings this year?

UK

NL

ESP

SWE0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

UK DE NL FR ESP DK SWE

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- The results above enforce the main discussion topics of today in Affiliate Marketing.

Google updates, most recently the Panda update, plus the launch of Google’s +1 button,

remains the constant threat to Affiliate earnings across all territories, with the majority

housing over 40% of concerned Affiliates.

- A recent hot topic in the UK, ‘Culling’ of Affiliates on Programmes was far higher than any

other country, with nearly 40% of UK Affiliates concerned about this Advertiser tactic.

- Unsurprisingly, Cookie Legislation and ePrivacy Directives are the second most concerning

areas for Affiliates, especially in Spain where over 60% of Affiliates deemed it the biggest

threat to their earnings.

- Behavioural Retargeting remains a low threat across the board.

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

UK DE NL FR ESP DK SWE

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Question: How positive are you regarding the future of Performance related activity within your

business?

Why So Serious?

Very Negative, UK – “In recent months, my turnover appears to have been propped up by gaming

merchants, rather than the retail. With reduced commissions and culls and more competition on the

retail side, ever y sale counts.”

Negative, UK - “Earnings from affiliate networks aren’t improving. We are earning more working via

independents or specialist networks.”

Negative, NL – “I made a fortune by starting one of the first coupon sites back in 1999, but these

days there is simply too much competition. I used to have GREAT google rankings, but that is all over

now too.”

Negative, DE – “It’s not sustainable. A lot of us are relying on Google for the majority of our traffic.

All it would take is for the ‘Big G’ to flick a switch (the ‘we want to be the only affiliate’ switch) and

we’d be goosed!”

Neutral, FR – “Evolution of Affiliation (closure or programs restrictions) and competitions

(sometimes unfair) – has meant that my business model has had to change and frozen my PPC

budget for this year.”

UK DE NL FR ESP DK SWE

Very Positive

Positive

Neutral

Negative

Very Negative

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Neutral, UK – “Online business is volatile and the introduction of new legislation such as privacy law

and online sales tax could kill off Affiliates overnight.”

Positive, FR – “The economic model of Affiliate is the most credible and coherent for the

Advertisers.”

Positive, DE – “The market is still moving, to succeed requires good work and knowledge. Not every

newbie can enter the market successfully.”

Positive, ES – “It’s a young business in Spain and we have a big market to discover.”

Positive, UK – “There is always room to expand into new niches, the Internet is still a big place and

hasn’t reached the level of saturation that some people seem to think.”

Very Positive, UK –“Recession makes all forms of marketing accountable, performance led

marketing shows greater, more accountable ROI, with Marketers and budgets being increasingly

curbed and stretched to show ever greater returns. Affiliate will lead the way and account for an

increasing slice of the marketing pie.”

Very Positive, DK – “With Affiliate Marketing, I am sure the future will be very positive because of

the Merchants, Features, Feeds, Links and the Tracking. Every aspect is improving very frequently. ”

Very Positive, NL – “CPM is not applicable for all Advertisers, CPC is not really goal-related, CPA is

the only way to go and it will grow even more in the coming periods.”

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