Erie 1 BOCES User Group Q and A

8/8/2019 Erie 1 BOCES User Group Q and A

1/23


2/23

Destiny Question & Answer /Sharing Session for Current Users:

Follett Annual Users GroupMeeting

March 9, 2010

Kim HeringSenior Technical Consultant


3/23

33

Question:

How do I see the history of a book? Who has signed it out in the last

year. This would be used when I find a damaged book.

Answer:

Go to Circulation | Copy Status. Scan the books barcode or type in

the barcode number. You will be able to view who currently has the

book checked out and who has the book previously from this screen.

If you would like to see the history of this copy, then select View

Status. This will display ALL the patrons that have ever checked outthis copy, the date the copy was checked out, the due date, and the

date the copy was checked in.

Destiny Q & A


4/23

44

Question:

Will we ever be able to use the escape button to close out of a student

record like we use to do in Circulation/Catalog Plus?

Answer:

Currently there are three methods to clear the patrons record from

Circulation Desk.

Select the Reset Button with your mouse

If using IE as your browser, select ALT + R and then ENTER

Have the Command Barcode sheet available at the CirculationDesk and scan the barcode forReset with your desktop scanner

Destiny Q & A


5/23

55

Question:

What is the best way to enter Equipment? (Cameras, etc.)

Answer:

Go to the Tag of the Month archives on the Follett website:

http://www.follettsoftware.com/sub/tag_of_the_month/#AudioVisual%20Materials

Select AudioVisual Materials

This will provide you some examples of how to catalog AudioVisual Materials inLibrary Manger using a MARC Record format.

Note: Follett also offers an add on product called Asset Manager which not onlyprovides accountability for the asset to a patron, but offers additional levels ofaccountability to department, room location, etc. Assets can be transferred fromschool to school, district can conduct depreciation of the asset, inventory, andreporting of the assets. Asset Manager is based on custom templates are createdfor each asset type.

Destiny Q & A


6/23

66

Question:

Is there a way to enter a range of barcodes when printing barcodes or

spine labels?

Answer:

From v9.5

Reports | Library | Barcode Labels

Reports | Library | Spine/Pocket Labels

For Unused Barcodes Select the number of barcode to be printed and

then enter your starting barcode number. Destiny will print XX numberselected in a range

For Used barcodes Can be printed by List, copy category, barcode list,

or Date/Time copies added

Destiny Q & A


7/23

77

Question:

How to print statistics after the last day of the month?

Answer:

Reports | Library | Collection Statistics Summary

Select eitherLast month or select the range for the statistical

information.

Destiny Q & A


8/23

88

Question:

In circulation-beep sound is the same even if you are not scanning (message boxpops up)

Answer:

There are two sounds that you need to pay attention to when scanning inCirculation Desk--the sound from the scanner and the sound from the computer.The sound from the scanner only tells you that the barcode was accepted by thescanner, but this doesnt necessarily mean that Destiny has recognized the scan.

Suggestions:

Sometimes there are no speakers at the Circulation Desk. Please make certainyou have speakers and the volume is turned up. Go to Back Office | SiteConfiguration | Circulation. Make certain you are familiar with the sounds that

are setup in the system.You also have the option to disable the sound on the scanner and relay on thesound from the computer for a successful barcode scan. (See help for scan sheetsto disable beeper volume for your scanner type)

Destiny Q & A


9/23

99

Question:

How to setup the Destiny home page?

Answer:

You must have access level permission enabled to Edit Home page

Title field - The Title field is straight text and will not allow you to use

HTML to change the font, color, size, etc.

Body field The Body field needs to be written in HTML. You can use an

HTML editor, such as Dreamweaver, to create the information, and then

copy into this field on the Edit Introductory Text page. Groups - are a way you can organize any links you would like display on

the Home page.

Links - are the URLs to the web pages you would like to display.

Destiny Q & A


10/23

1010

Question:

When you do a search in check out, under circulation, it can get a little

confusing. Looking for tips regarding what the Go button does, compared

with Find Patron or Find Copy

Answer:

The Go, Find Patron, and Find copy buttons are used when typing in

barcodes or names.

Find Patron searches the patron indexes

Find Copy searches the copy indexes

Go assumes next step and searches both indexes (for example: if yousearch for1000 and your database has both a patron with barcode 1000

and a book with 1000 in either the title or copy barcode, then depending

on what the next step would be in circulation flow is what information is

displayed.)

Destiny Q & A


11/23

1111

Question:

How to make student searches easier in spite of spelling challenges.

Answer:

If you misspell a search word, or Destiny cannot find your word, Destinyasks you, Did you mean?. If Destiny's word is correctif it's the word

you wantclick the word to see the search results. If not, click Refineyour search and try searching again. In Destiny Quest simply conduct anew search.

Example:

If you type dinasors, Destiny asks you, Did you mean "dinosaurs"?

Click dinosaurs if that's the word you meant to enter.If not, click Refine your search and try your search again. In DestinyQuest simply conduct a new search.

Note: Did you mean searching only occurs when conducting a keywordsearch in Destiny Classic.

Destiny Q & A


12/23

1212

Question:

WebPath Express versus Destiny Quest Globe. Same? Seems to work

better if search for books first, then click globe.

Answer:

In Destiny Quest, you must search for book first and then click on the

globe to see your WebPath Express results. You can then narrow your

results by grade level, topic, or domain.

Destiny Q & A


13/23

1313

Question:

How to create reports on specific holdings? i.e. Playaways, DVDs, Need

report to automatically be updated when materials are added.

Answer:

The report you select will be depend on how you identify this material

within your collection.

If you have these identified by separate call number prefixes, then you

can run the Collection Statistics Summary Report.

If you have these identified by material type, then you can create a

custom report using Report Builderthat would display all the titles in acertain material type.

Destiny Q & A


14/23


15/23

1515

Question:

When we print the spine labels for the books why does it have to have the

words c.1, c.2, and c.3 on them?

Answer:

The only spine labels that get a c. 1, c.2, etc. are the copy records that

actually have a "1" or 2 in the Copy Numberfield. You may have had

copy numbers on your old data and it was brought over during the

conversion.

Destiny Q & A


16/23

1616

Question:

How to use Report Builder to customize reports?

Answer:

http://www.follettsoftware.com

Go to Training | On Demand eLearning. (note you will need to login)

Select on-demand eLearning modules

UnderDestiny | Library Manager | Administrator Functions

Creating a Report in Report Builder 13 minutes in length.

Destiny Q & A


17/23

1717

Question:

Unique barcodes for teacher patrons entered in various buildings. Is there

a compilation report to show unused patrons barcodes for the whole

district?

Answer:There is not currently a report within Destiny to provide you a list of all

unused patron barcodes in the district; however you could create a

custom report in Report Builderthat displays all the used patron

barcodes within the district for faculty. Your unused would be the ranges

that are not displayed.

Destiny Q & A


18/23

1818

Question:

Please tell me more about student empowerment and having studentswrite book reviews. How long can their reviews be posted and will thosereviews appear on Destiny Quest as well as regular OPAC?

Answer: Only students with the appropriate permissions can review titles and,optionally, enter comments and include digital content.

You can give Guests (patrons that don't log in to Destiny) permission torate titles from 1 to 5, but not to add comments or add digital content.

You can also give faculty members the ability to submit comments orupload digital content with reviews without requiring approval. (SeeManaging Book Reviews in Destiny Help)

Reviews are displayed in both Destiny Quest and Destiny Classic OPACS

Reviews are available until they are deleted. To batch delete reviews togo to Catalog | Update Titles | Delete Reviews

Destiny Q & A


19/23

1919

Question:

How do I see which resource list a book is in?

Answer:

In Destiny Classic: You will note at the top right on the screen Selected

List:

In Destiny Quest: It will list the name of the resource list right above the

Drag + Drop icon.

Note: Destiny Quest doesnt currently allow the use of more than oneresource list. Destiny Quest defaults to the last resource list used. If the

patron needs to select a different resource list, they must exit Destiny

Quest.

Destiny Q & A


20/23

2020

Question:

I would like to know more about merging records. What information transfers over?

Answer:

The merge process affects your database in the following ways:

It does not merge or alter any information in the title records. (one exception)

It changes the association of copies from one title record to another.

Any local tags in the "other title records" are added to the "best title". If any of these additionsare duplicates of those already in the "best title", the tags are merged. This includes thefollowing tags: 521

526

590-599

658

690-699 (including site-specific subjectsthose with Destiny() in subfield _5)

790-799

856

900-939

941-999

After merging the copies onto one title record, the process permanently deletes the other titlerecords.

The copy records retain any checkout information, fines, holds, or reserves that they hadbefore the merge.

Destiny Q & A


21/23

2121

Question:

Interlibrary Loan procedures, please review. We are very confused? The

process seems to vary. Also can you please discuss whether or not to

use Unique Barcodes for our collections starting now?

Answer:Please see the Destiny Library ILL 2010 Power Point for details on the

LM Interlibrary loan process.

Unique barcodes are NOT required between schools to conduct

Interlibrary loan functionality within Destiny.

Destiny Q & A


22/23

2222

Question:

Is there any easy way to ILL request multiple copies of the same book

from another school in your district?

Answer:

Select Reserve for a Specific Date to place ILL requests for multiplecopies

Destiny Q & A


23/23

Erie 1 BOCES User Group Q and A

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