Enhancing the

Day of Travel Experience…

… a “Universal Data Service”… a “Universal Data Service”

for the ATI

MOBILE APPS CONTINUE TO CHANGE EVERYTHING!!

…and over 17,000 travel apps

Tim Cook, Apple CEP @ WWDC 2014

Growing need for quality data to support

passenger and operations applications

Passenger Operations

Consumer Enterprise

https://www.sita.aero/file/10949/Smart-thinking-infographic.pdf

It is impractical for developers to source the best

data directly from each airport

…nearly 3000 airports operate a commercial

service

What if it were possible though to provide.....What if it were possible though to provide.....

�The right data

�To the right people

�At the right time

�..And, via the right channels!

�The right data

�To the right people

�At the right time

�..And, via the right channels!

Rules

Parking

Traffic Weather

FLIFO

SITAs Vision for a “Universal Data Service” (UDS) :

- connect the data sources

- create a de facto global source for airport data

SITAs Vision for a “Universal Data Service” (UDS) :

- connect the data sources

- create a de facto global source for airport data

Concessions

Airlines

Alerts

Beacons

Points of

Interest

Business

Intelligence

WaitTimes

• Flight schedules updates including gate status

• Estimated times for boarding, departure, arrival and bag claim

• Actual wait and walk times

• Complete detail on available services at airports

For example, typical Services…..

• Indoor mapping (RF Surveys, CADs, POIs)

• Alerting and notification services

PassengerOperations

The result…

Staff and Passengers have access to the SAME

information

Beacons …Beacons …

and their role in the UDS ecosystem

Apps require data services in

order to provide useful

information or actions

There is a need for

universally accessible data

What can the role of Beacons be in UDS?What can the role of Beacons be in UDS?

Allows us to pair proximity

with other data within the

Universal Data Service

vision

services to power helpful

app features

• Lots of developers/providers are interested in

travel APIs

(over 17,000 travel apps)

• Data is fragmented, inaccurate or non-existent

• Passengers want to stay informed and have a

consistent experience at every airport on day of

travel

So, in summary….So, in summary….

travel

• Airlines want to improve their passengers’ day of

travel experience

• Real-time and accurate airport information is quite

often a ‘mystery’ in the travel journey

• SITA is now working to provide a one-stop data

store