Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

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Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum in Vienna

Transcript of Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Page 1: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

SITA LAB

Page 2: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Sydney Airport Big Data Tell me something I don’t know.

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17th October

SITA Lab

Page 3: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Contents

• CPH History / Big Data Gartner

• Sydney Project Overview

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• What did we learn

• Conclusion

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Page 4: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Copenhagen Airport Pilot (2011)

World premiere of passenger flow management via WIFI

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4| Innovating Together| Confidential | © SITA 2012iFlow

Page 5: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

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Google Trends, search term “Big Data”

Page 6: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

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Hype Cycle for Emerging Technologies 2013 Source: Gartner

Page 7: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

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Page 8: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Sydney Airport Big Data Objectives

• Predict accurate passenger flows across

airport key facilitation zones, and in

particular during an anomaly.

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• E.g. multiple large body aircraft unexpectedly arriving at

same time.

i.e. Tell me something I don’t know

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Total Pax Counts

2 Predicted Flows

Transit Gate Estimations

1

3

Outcomes for Arrivals

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Transit Gate Estimations

Exit Flow Forecast6

3

4 Roster Recommendations

Page 10: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Data Sources Used

WiFi Analytics from iFlowUsed to measure time to walk from gates to immigration and verify predictions

Flight SchedulesUsed to get scheduled flight data.

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FIDS data Used get estimated arrival times and passenger counts

Immigration DataUsed to measure processing time at immigration

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Page 11: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

What does Big Data architecture look like?

Data Sources

Prediction Engine

Visualization & Alerting

HTML5 email/SMS

ETL

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Prediction Engine

Hadoop

Data Grid

Cassandra HPCC

Oracle Big Data

Appliance

IBM Big Insights

ETL

R Java

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Google Glass Alert

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Page 13: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

What did we learn?

• Big Data projects are not about the data.

• Big Data projects are about Business Intelligence.

• Don’t be lured into conducting a fishing exercise on

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• Don’t be lured into conducting a fishing exercise on your data.

• Set the BI objects at start of project, and stay lazer focused on these objectives.

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Page 14: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

What did we learn?

• You don’t need to commit big dollars for

dedicated hardware and specalist software.

• Run a starter project on commodity cloud servers and open source software.

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open source software.

• Learn by doing.

• It maybe cheaper for existing staff to learn big data, than a big data expert to learn your business

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Page 15: Kevin O'Sullivan, SITA Lab, presents at SITA 2013 Europe Aviation ICT Forum

Conclusion

• Start small with Big Data

• Focus on the Business Intelligence

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• Tell me something I don’t know.

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