Employee Retention, Engagement, and Careers...Module 9-2 Learning Objectives 1. Describe a...
Transcript of Employee Retention, Engagement, and Careers...Module 9-2 Learning Objectives 1. Describe a...
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Module 9-1
Employee Retention,
Engagement, and
Careers
9
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Module 9-2
Learning Objectives
1. Describe a comprehensive approach to retaining employees.
2. Explain why employee engagement is important, and how to foster such engagement.
3. Discuss what employers and supervisors can do to support employees’ career development needs.
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Module 9-3
Learning Objectives
4. List and discuss the four steps in
effectively coaching an employee.
5. List the main decisions employers
should address in reaching
promotion decisions.
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Module 9-4
Managing Employee
Turnover and Retention
• Costs of turnover
• Managing voluntary
turnover
• Reducing voluntary
turnover
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Module 9-5
Describe a
comprehensive approach
to retaining employees.
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Module 9-6
A Comprehensive
Approach to Retaining
Employees
1. Selection
2. Professional growth
3. Provide career direction
4. Meaningful work and ownership of
goals
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Module 9-7
A Comprehensive
Approach to Retaining
Employees
5. Recognition and rewards
6. Culture and environment
7. Promote work–life balance
8. Acknowledge achievements
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Module 9-8
A Comprehensive
Approach to Retaining
Employees
• Managing involuntary turnover
• Talent management and employee
retention
• Job withdrawal
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Module 9-9
Review
• Selection
• Professional growth
• Career direction
• Meaningful work/ownership
• Recognition and rewards
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Module 9-10
Review
• Culture and environment
• Work–life balance
• Involuntary turnover
• Talent management and employee
retention
• Job withdrawal
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Module 9-11
Why Employee Engagement
is Important and
Fostering such Engagement
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Module 9-12
Employee Engagement
• Importance
• Fostering
• Monitoring
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Module 9-13
Employee Engagement
• Career terminology
• Careers today
• Psychological contract
• The employee’s role
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Module 9-14
Review
• Employee engagement
• Career terminology
• Careers today
• Psychological contract
• The employee’s role
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Module 9-15
Discuss what employers and
supervisors can do to
support employees’ career
development needs.
![Page 16: Employee Retention, Engagement, and Careers...Module 9-2 Learning Objectives 1. Describe a comprehensive approach to retaining employees. 2. Explain why employee engagement is important,](https://reader033.fdocuments.us/reader033/viewer/2022042004/5e6ede4e811f937aa01fc544/html5/thumbnails/16.jpg)
Module 9-16
The Employer’s Role in
Career Management
• Career Management Systems
oCareer centers and workshops
oLifelong learning
oCareer coaches
oOnline programs
oCareer-oriented appraisals
• Gender Issues
• The Manager’s Role
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Module 9-17
Review
• Career management systems
• Gender issues
• The manager’s role
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Module 9-18
List and discuss the four
steps in effectively coaching
an employee.
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Module 9-19
Improving Coaching Skills
• Building your coaching skills
oPreparation
oPlanning
oActive coaching
oFollow-up
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Module 9-20
Improving Coaching Skills
• Building your mentoring skills
oMentoring caveats
oThe effective mentor
oThe protégé’s responsibilities
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Module 9-21
Review
• Building your
coaching skills
• Building your
mentoring skills
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Module 9-22
List the main decisions
employers should address in
reaching promotion
decisions.
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Module 9-23
Making Promotion
Decisions
1. Is seniority or competence the rule?
2. How should we measure
competence?
3. Is the process formal or informal?
4. Vertical, horizontal, or other?
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Module 9-24
Making Promotion
Decisions
• Practical considerations
• Sources of bias
• Promotions and the law
• Managing transfers
• Managing retirements
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Module 9-25
Review
• Practical issues
• Bias
• The law
• Transfers
• Retirement
• Promotion
decisions
• Measurement
• Formal vs.
informal
• Vertical or
horizontal