Employee Onboarding: Attracting and Retaining Talent

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Employee Onboarding: Attracting and Retaining Talent October 9, 2013 Presented by: Maysa Hawwash, National Manager for Talent Management Solutions Drake International For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar AUDIO: 1-877-668-4493 Access Code: 664 788 444 Event Password: 1234 WebEx Support: 1-866-863-3910
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Transcript of Employee Onboarding: Attracting and Retaining Talent

Page 1: Employee Onboarding: Attracting and Retaining Talent

Employee Onboarding:

Attracting and Retaining Talent

October 9, 2013

Presented by: Maysa Hawwash,

National Manager for Talent Management Solutions

Drake International

For audio, it is recommended you dial in A copy of the slides + recording will be available post webinar

AUDIO: 1-877-668-4493 Access Code: 664 788 444

Event Password: 1234 WebEx Support: 1-866-863-3910

Page 2: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Free Offer

We’re offering a free 30-minute consultation on how to

improve your onboarding and orientation practices.

Contact Maysa to take advantage of this exclusive offer!

[email protected]

416.216.1067

Page 3: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Agenda

• Current Trends

• Orientation vs Onboarding

• New Employee Perspective

• Why Invest in Onboarding?

• Where to Start

• Metrics

Page 4: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Did You Know? (Trends)

• “25% of Fortune 500 managers change jobs each year.”

• “6.2 months is the breakeven point for new managers.” –

Monster.com, 2007 Survey

• “22% of staff turnover occurs in the first forty-five days of

employment.” – The Wynhurst Group

• “46% of rookies wash out in their first 18 months” found a

study of 20,000 new hired employees.” – Leadership IQ1

Page 5: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Did You Know? (Trends)

• “New employees who went through a structured on-boarding

program were 58% more likely to be with the organization after

three years.” – The Wynhurst Group12

• “Many companies leave executive on-boarding to chance, and

as a result experience failure rates in excess of 50% when it

comes to retaining new executive talent.” – Egon Zehnder

International, 20075

• “The cost of losing an employee in the first year is estimated to

be at least three times salary.” – The Wynhurst Group12

Page 6: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Orientation vs Onboarding

Orientation is a structured event that focuses on the

information the new employee needs to know to get

started, such as an introduction to the organizational

structure, policies, and procedures. It is once piece of the

on-boarding process.

Page 7: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Orientation vs Onboarding

Employee onboarding is the process of getting new

employees adjusted to the social and performance aspects

of their new jobs quickly and smoothly.

Page 8: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

New Employee Perspective

• Showing Up

– Time, place, tools, desk, commute

– First impression

• Self-Efficacy

– Can I do the job?

• Role Clarity

– Do I understand what’s expected of me?

Page 9: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

New Employee Perspective

• Social Integration

– Do I feel welcome and socially accepted by

my peers?

– Do I like my boss?

• Cultural Fit

– Do I understand and fit in with the company’s

politics, goals and values?

Page 10: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Why Invest in Onboarding?

• Competitive market makes it hard to find

qualified talent

• Growth agendas

• Increase Employee Engagement

• Reduce Employee Turnover

• Getting new hire productive faster

• Better employee social assimilation

Page 11: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Changes in Onboarding Practices

• One size does not fill all

• Need to go beyond the checklist

• It’s not just about HR

• Strategic onboarding goes beyond the classic 3-

6 months

• Pressure to provide metrics to measure ROI

Page 12: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Where Do We Start?

First step is establishing stakeholders:

• Executive sponsors, business unit engagement,

L&D, as well as HR

• Main Components of Onboarding

– Administrative

– Job Related

– Social and Cultural Integration

Page 13: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Administrative

• Set up on system, equipment, tools, etc…

• Onboarding schedule

• Employee data

• Payroll and benefits forms

• OHS and compliance paperwork

• Official orientation

Page 14: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Job Related

• Roles and responsibilities

• Formal job training

• On the job training

• LMS

• Goal setting

• Set up with a buddy and/or mentor

Page 15: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Social and Cultural Integration

• Communication to peers and department

• Personal welcome

• Introduce to peers and stakeholders

• Personality style onboarding

• Lunch

• Unofficial knowledge repository

• Social media, forums, groups, committees

• Social events

• Multiple touch points and check ins

Page 16: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Metrics

Page 17: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Drake Research Paper

• Please contact me for the latest paper

Page 18: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

QUESTIONS?

Page 19: Employee Onboarding: Attracting and Retaining Talent

For more information, call 416.216.1067

Upcoming Webinar

Register @ https://drakeintl.webex.com/

Page 20: Employee Onboarding: Attracting and Retaining Talent

Thank You For Attending

For questions, please contact Maysa Hawwash

National Manager for Talent Management Solutions

[email protected]

416.216.1067