emotions & moods by Saniah Saleem Rao
Transcript of emotions & moods by Saniah Saleem Rao
Emotions & Moods
Submitted to : Mr Hafiz Farhan
Group Presentation by:Saniah Saleem Rao (09)
Sobia Iqbal (11) Iram Aziz (04)
Class BBA 5th Department of management science
The islamia University of Bahawalpur Sub Campus : Bahawal Nagar
What is Affect? Affect is a broad range of feelings that people experience.
What are emotions and moods?
Emotions are intense feelings that are directed at someone or something.
Moods are feelings that tend to be less intense than emotions and that lack a contextual stimulus.
Difference1. Emotions are Action oriented.
2. Moods are cognitive in nature.
Causation Emotions are caused by specific event.
Cause of mood is often general & unclear.
Expression Emotions are accompanied by distinct facial
Moods are generally not indicated by distinct expressions.
The Structure of Mood High negative affect High positive affect Low negative affect Low positive affect
Function of emotionso Do Emotions Make Us Irrationalo Do Emotions Make Us Ethical o Social and culture emotions
Source of Emotions and Mood
Personality Affect intensity Day & time of week Weather Exercise
Source of Emotions and Mood Stress Social Activities Illusory correlation
Emotional labor Emotional labor refers to the process by which workers are expected to manage their feelings in accordance with organizationally defined rules
impact emotionallabor has on employees
emotional dissonance Felt emotions