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Facilitator: Prof Basil C Leonard

The Impact of the Emotional Intelligence

of Lecturers and Management

Others may press your buttons, but it is up to you

what comes up on the screen. Richard Wilkins.

Every human has four endowments - self awareness,

conscience, independent will and creative imagination.

These give us the ultimate human freedom. The power

to choose, to respond, to change. Stephen Covey

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It is no measure of health to be well adjusted to a profoundly

sick society. Krishnamurti

Assessing Our Current Situation

We create an environment where it is alright to hate, to steal,

to cheat, and to lie if we dress it up with symbols of respectability,

dignity and love. Whitney Moore, Jr.

When people go to work, they shouldn't have to leave their

hearts at home. Betty Bender

The things that are wrong with the country today are the sum total of all

the things that are wrong with us as individuals. Charles W. Tobey

Assessing your situation

Emotional intelligence is not about being nice all the time.

It is about being honest.

What Emotional Intelligence Is Not

Emotional intelligence is not about being “touchy-feely”

It is about being aware of your feelings,

and those of others.

Emotional intelligence is not about being emotional.

It is about being smart with your emotions.

Emotional Intelligence (EQ) refers to the ability to understand and manage your own emotions effectively and using it in

everyday interaction with colleagues, students, friends and family.

Towards Understanding EQ

Emotional Intelligence (EQ) refers to

1. the ability

2. to understand and

3. manage your own emotions

4. effectively and

5. using it in everyday interaction

6. with colleagues, students, friends and family 15 EQ Competencies

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Bar-On Model Identifies 15 EQ Competencies

Intrapersonal EQ Interpersonal EQ

Adaptability EQ General Mood EQ Stress Management EQ

• Self regard

• Emotional self awareness

• Assertiveness

• Independence

• Self Actualization

• Empathy

• Social responsibility

• Interpersonal Relationships

• Stress tolerance

• Impulse control

• Reality testing

• Flexibility

• Problem solving

• Optimism

• Happiness

Towards Understanding EQ

When you say nothing

Questions

Comments

Suggestions

Reflections

Basil C Leonard – 083 4545 621