Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion...

51
Email and Landing Pages

Transcript of Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion...

Page 1: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Email and

Landing

Pages

Page 2: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Signature File

Contents

• Name and position

• Address

• URL

• Email address

• Phone and fax numbers

• Your tag line

• Keep it short (4-8lines) and simple

Page 3: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Signature File

Contents

• URL use http://www to activate hypertext

link

• Email address use mail to: to activate

hypertext link

• Don’t hypertext text as a replacement

Page 4: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Sample

Signature

Files

____________________________________________

Susan Sweeney, C.A.

Connex Network Inc.

134 Ridge Ave, Waverley, NS B4A 3S2

EMail: susan@susansweeneycom

URL: http:// www.susansweeney.com

Tel: 902-468-2578 Fax 902-468-0380

Register for our Internet Marketing Bootcamps Today!

Page 5: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Why do Mail List

Marketing?

• Gets you in front of your target customer

on a regular basis

• Builds repeat traffic to your web site

• Product/Service promotion/sales

• Branding

• Conserves contacts

• First of mind marketing

Page 6: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Why ?

• Only 3 ways to do more business online

• Increase the number of people who

get your offer

• Improve your conversion ratio

• Increase your “share of wallet”

Page 7: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Delivery

Options

• Use your own software– Mail List software

– ASP

• Outsource - have a 3rd party manage

Page 8: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Outsourcing

• You lose some control of content, your

customer, timing. Need contract addressing:

• customer ownership,

• use of names,

• timing of correspondence,

• final approval of content,

Page 9: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Features for comparison shopping

–Personalization

–HTML and text

–Message editor

–Previews

–Spam checker

Page 10: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Filtering

• Exclusion lists

• Duplicate merge

• Autoresponders

• Sequential autoresponders

• Scheduling

Page 11: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Listserve functions

–Subscribes

–Unsubscribes

–Bounces

• Hard/Soft

Page 12: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Availability of HTML e-mail templates

to help artistically and HTML

challenged users

Page 13: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Reporting

–Audience selected, date sent, clicks,

total sent, number of bounces

–Subscriber activity – new,

unsubscribes, disabled, total number

of current, e-mails opened

Page 14: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Shopping Cart

• Affiliate Program

• CRM capability

–Build profiles

Page 15: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Features

• Tracking

–Link tracking

–See how responsive a list is to a

particular topic, offer, product,

destination

• Help and Support

Page 16: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

• Collect names at all points of contact

• Marketing collateral

• Counter displays

• Table tents

• Wall posters

• Employee contests…reward the employee who gets the most email addresses

Page 17: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Sample Posters

Page 18: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

• Direct mail

• Incoming calls

• Telesales

• Using brokers to gather email subscribers

–$0.10 - $0.20 per email

Page 19: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Build Your

List

• Be Strategic - Partnering

–Sites that have the same target market

• Lots of traffic

• Huge database

–Provide content with links to a landing

page with permission and incentive

Page 20: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

On Your Site

Join our e-club and receive

Internet only specials

Advance notice of specials

Exclusive offers

….

Page 21: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

On Your Site

Click here to be notified

When we have a new contest

When we update our specials

When we update our online coupons

When we have our new packages

….

Page 22: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

Sign up to receive our e-specials and

receive our bi-weekly newsletter full of….

Receive our monthly ezine and be

automatically included in our contest

Page 23: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

Provide an incentive

Page 24: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Permission Marketing

Page 25: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

Online marketing through

–e-mail,

–signature file,

–e-zines,

–etc.

Page 26: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Building Your

Mail List

• Viral marketing

– “send a copy to a friend”

–“tell a friend about…”

• When you use viral marketing provide sign up

information

–“to subscribe …”

– “to receive your own copy …”

Page 27: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Make it Easy

Page 28: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Privacy Policy

• Post a privacy policy

to provide assurance

• Privacy policy should

be short and direct

Page 29: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Outbound

Mail

• The new rules

–Run through spam checker – always!

–Engage

–Build the brand

–Build the profile

• Moving from blast to many to communicating with willing and loyal customer

Page 30: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Build Customer Relationships

Page 31: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Outbound

Mail

• Personalization

–Subject line

–Salutation

–Body

–Not just name

Page 32: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Outbound

Mail

•Graphic Design Matters

•Copy Matters

•Scannability

•Tuesday,Wednesday,Thursday

Page 33: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Outbound

Mail

•Lunch time is best

•Encourage Viral

•Legislation Compliance

•Run through the spam checker

Page 34: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Never send without

spam check

Page 35: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Spam Issues

• Legitimate opt-in e-mails filtered out

as “false positives” – 5% to 20%

• Not cleaning lists takes you over

acceptable bounce ratio/limit

–Old email addresses are being

recycled as spam trap addresses

Page 36: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

How Spam Filters

Work

• Volume Based Filters

– Non-delivery rates

• Net-zero 27%

• Yahoo 22%

• AOL 14%

• Compuserve 14%

• AT&T 12%

• Set Up Test Accounts!!

Page 37: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Testing

Strategies

• Timing

• A/B Creative

• Format

• Segment

• Landing page

• Response rates

• Target audience

Page 38: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Testing

Strategies

• From Line

• Subject Line

• Top Offer

• Featured Offer

• Bottom Offer

• Ad copy effectiveness

• Headlines

Page 39: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing

Pages Rule

• Focus on TOT

– What do you want the visitor to do

– Where do you want the visitor to go next

• Leverage

– Permission and Viral

– Stickyness

– Copy

– Call to action

Page 40: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Permission Marketing

Page 41: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Permission Marketing

Page 42: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Permission Marketing

Page 43: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell
Page 44: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing

Pages

Page 45: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing Pages

•Continuation of your promotion

•Emphasize benefits

•It’s about them and not you

•Take them where they want to do

•Tell them what you want them to do

•Reinforce your brand

•Speak to your target market

Page 46: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing Pages

•Have them at hello

•Headline

•Write for scannability

•Create a sense of urgency

•Minimize risk

•Ask for the business

•Multiple times, places and formats

Page 47: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing Pages

•Content that enhances credibility

•Testimonials

•Reviews

•Build trust

•Optimize for search engines

•Unless this is a one-time promotion

Page 48: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell
Page 49: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing Pages

•Most important information above the fold

•Focus on TOT

•Have you provided everything you need to

get them to take the action you want them

to take?

•In the format they want it in?

Page 50: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Landing Page

Testing

•Short or long copy

•Bulleted lists or paragraphs

•Tag lines

•Headers

•Calls to action

•Colors

•Pictures

•Font

Page 51: Email and Landing Pages - Cloudinary · Landing Pages •Continuation of your promotion •Emphasize benefits •It’s about them and not you •Take them where they want to do •Tell

Manitoba

Email and

Landing

Pages