Effects driven Scrum development using Business impact maps

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description

This is the presentation for my session at Scrum gathering 2013 in Paris. It's about how you can use Business Impact Maps in Scrum to focus on what needs to satisfy to create value.

Transcript of Effects driven Scrum development using Business impact maps

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Introduction

Sara LerénUser Experience Specialist

[email protected]

Agile UX Sweden

@HeedTheNeed

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Agenda

Effects-driven Scrum development using Business Impact Maps

How is value created?How do people express their needs?Visualizing the business needs using Business impact mapsUsing Business impact maps in Scrum

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Value Creation

How do you create value?

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Missed mark – Airport VIP lounges

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Agenda

Effects-driven Scrum development using Business Impact Maps

How is value created?How do people express their needs?Visualizing the business needs using Business impact mapsUsing Business impact maps in Scrum

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Value Creation“If I’d asked my customers what they wanted, they would have said, ‘A faster horse!’”

Henry Ford

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How do people express their needs?

Explicit needs

Visible needs

Latent needs

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Gemba

Gemba, “the real place”

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Agenda

Effects-driven Scrum development using Business Impact Maps

How is value created?How do people express their needs?Visualizing the business needs using Business impact mapsUsing Business impact maps in Scrum

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Gemba

What is a Business Impact Map?

A way of visualizing the Business needs and the Effects required to satisfy the needs

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Gemba

The structure of the Business Impact Map

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Why Impact Mapping?

Why Business Impact Mapping?

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Why Impact Mapping?

Techies vs. Techies

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Why Impact Mapping?

Business people vs. Techies

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Business Impact Maps tell stories

Source: Allen R. Braun, M.D, National Institute on Deafness and Other Communication Disorders

Reading Words

Reading Sentences

Reading Stories

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Agenda

Effects-driven Scrum development using Business Impact Maps

How is value created?How do people express their needs?Visualizing the business needs using Business impact mapsUsing Business impact maps in Scrum

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GembaSprint 0 –

Time to create the Business Impact Map

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Gemba

User group analysis and prioritization

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Missed mark – not knowing your market

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Gemba

Defining effect goals

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Planning sprint 1 –The Business Impact Map works as a high-level backlog and

facilitates prioritization

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User stories are easily extracted from the Business Impact Map

As a [user group] I want [need] so that [effect]

Example:As a family traveller I want to keep my children

entertained so that I can keep calm

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Sprint demo –The effect goals help to focus on what’s important

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Focusing on the desired effects

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Evaluating proposed solutions

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Final sprint –Final evaluation of effect goals

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Value Creation

Have you created value?

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The End

Thank you!

Want to get in touch?

[email protected]

Agile UX Sweden

@HeedTheNeed