E Bourgogne Pres Athens 4 June 2008
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Transcript of E Bourgogne Pres Athens 4 June 2008
e-Bourgogne : Regional shared eGovernment
Regional eProcurement platformEKDDA Athens, 4 june 2008
Gilles Mouteton behalf all e-Bourgogne team
June 2008 2Athens EKDDA EIPA
General overview Burgundy territory and e-Bourgogne project
Vision and Strategy
Shared values and governance
eProcurement platform Actual results
How
European actions of Burgundy
Next phases
AGENDA
June 2008 3Athens EKDDA EIPA
General overview Burgundy territory and e-Bourgogne project
Vision and Strategy
Shared values and governance
eProcurement platform Actual results
How
European actions of Burgundy
Next phases
AGENDA
June 2008 4Athens EKDDA EIPA
Population : 1 612 397 (1)
Communes : 2045
Départments: Côte d’Or, Nièvre, Saône et Loire, Yonne
Surface : 31 582 km2 of which 30% is forest
Companies : 66 441 (2)
Manufacturing ( 12%), Construction ( 14%), Retail ( 28%) et Services ( 45%) 10 employees and more ( 9%), 500 employees and more ( 0,05%)
Burgundy : key figures
1 - estimate INSEE 20032 - estimate INSEE 2004
Mainly a rural territory
June 2008 5Athens EKDDA EIPA
Burgundy : snapshot of local entities
Local authorities (LA’s) and local legal entities (LLE’s) : sharing is a must
Types Nb Agents Agents/LA
Conseil régional 1 306
Conseils généraux 4 4 832
Communes de moins de 500 habitants 1 475 4 333 3
Communes de 500 à 999 habitants 312 2 403 8Communes de 1 000 à moins de 3 499
habitants 191 4 333 23Communes de 3 500 à moins de 9 999
habitants 46 5 180 113Communes de 10 000 à moins de 19 999
habitants 7 1 733 248
Communes de plus de 20 000 habitants 9 9 854 1 095
CCAS - 2 302
Intercommunalité (CC, CA et Syndicats) 380 3 868
Services départementaux d’incendie (SDIS) 4 1 191
OPHLM 12 2 232
Autres établissements publics - 704
Autres organismes - 1 240
TOTAL Local Entities 40 542
LA’s
LLE’s
June 2008 6Athens EKDDA EIPA
Mission and goals
Project mission : Develop and run a shared services platform for Burgundy LA’s. Fully support the change management process. Design and deploy a comprehensive education plan for the whole
Region.
Partnerships : All Burgundy LA’s and local legal entities (LLE’s). Chambers of commerce, professional branches and institutions. Users associations.
Goals for Burgundy territory
• Develop attractiveness and competitiveness of Burgundy territory by modernisation of local public services for citizens, businesses, associations and public agents.
• No citizens, no SME’s, no LA’s left behind in Information Society.
June 2008 7Athens EKDDA EIPA
Delivered and shared values
Shared vision and values :
Solidarity and cooperation between LA’s and LLE’s
Citizen centric, but customers of e-Bourgogne are LA’s and LLE’s
Sharing (mutualisation) of resources (infrastructures, knowledge, expertise and tools)
Self administration of each LA’s - Respect local identity
Equal access and accessibility to all services
Quality and continuity of public service
June 2008 8Athens EKDDA EIPA
E-Bourgogne platform : first operational services
E-Procurement platform (since January 1st 2005) A single address for all Regional public tenders. A Shared workspace for all public buyers A secured workspace – vault – for all businesses Information services on RFP’s and RFI’s and alerts.
Single entry for enterprises financial support (since January 1st 2006) A one stop shopping Transparent management of enterprises requests for grants. On line monitoring of entrerprises request process. Information services for businesses (OSEO)
First eServices LA’s to G (2nd half of 2006) Helios : dematerialisation of procurement tenders attached documents Actes : dematerialisation of LA’s decisons and meeting reports (legal control)
Three services aligned with dématérialisation and interoperability
June 2008 9Athens EKDDA EIPA
Governance Vision
Legal structure of governanceObjectives : Gouvernance of LA’s and LLE’s.
Mutualisation and sharing.
Région
Departments
Communes
LLE’s
Contractual relationships with service suppliers
Objectives : respond to expectations, industrial performance, reduce costs
GIP
Financial entity
eBourgogne operational
platform
Options : CP(PPP), MPGIP established january 2008
CP(PPP)
MP
…
…
June 2008 10Athens EKDDA EIPA
General ArchitectureOverview
Businesses, professionals
Individuals, citizens
AssociationsCivil servants,agents
Front-Office
Back-Office
Trust 3dr party
Servicespartners
Servicesof State
Archiving3rd party
Shared platform
Callcenters
June 2008 11Athens EKDDA EIPA
General overview Burgundy territory and e-Bourgogne project (as today)
Vision and Strategy
Shared values
eBourgogne
eProcurement platform : www.e-bourgogne.fr Actual results How
European actions of Burgundy JEAET
European Regions partnerships (eTEN)
EIF e2010 alignment
Next phases
AGENDA
June 2008 12Athens EKDDA EIPA
e-Bourgogne procurement Members of purchasing group
Le conseil régional de Bourgogne Le conseil général de Côte d'Or Le conseil général de la Nièvre Le conseil général de Saône et Loire Le conseil général de la Nièvre
Les communes de 0 à 500 Habitants : 620 Les communes de 501 à 1000 Habitants : 171 Les communes de 1001 à 2000 Habitants : 87 Les communes de 2001 à 10 000 Habitants :
73 Les communes de plus de 10 000 Habitants :
16 Intercommunalité (CC, CA et Syndicats) : 226
1309 public entities, sharing eProcurement Regional center
Les CCAS : 3Les organismes consulaires : 4Les collèges : 28Les lycées : 18Les établissements d'enseignement supérieur : 7Les hôpitaux : 25Les maisons de retraite : 12Les OPHLM : 8 Divers (SDIS, SDG, CNFPT…) : 6
LA’s LLE’s
June 2008 13Athens EKDDA EIPA
Actual results since 2005
« Public entities » side Since January 1st 2005, about 20 100 on line RFP’s :
– 1/3 formal RFP’s– 2/3 « MAPA »
Average inventory of on line inquiries is 634. 909 LA’s and LLE’s are using the eProcurement platform.
« Businesses » side 10 881 enterprises are registered. 182 800 loadings of RFP’s of which 50% are formal RFP’s : 10 loadings per
RFP.
2 500 electronic responses of which 650 to formal RFP’s (implying electronic signature), increasing since last two months.
Measurements (eProcurement platform) as july 2007
> 4 millions of sheets of papers saved, which represents 1 ha de forest
June 2008 14Athens EKDDA EIPA
eGOV Burgundy survey (*)
Very clear expectations highly positive satisfaction rate
Nearby services On line teleservices
eTransactions LA’s to G
ExcellentAnd Good
Can do better andWeak
LLE’sLLE’s
eGOV Services eProcurement platform
(*) 1st Q 2006
June 2008 15Athens EKDDA EIPA
General overview Burgundy territory and e-Bourgogne project (as today)
Vision and Strategy
Shared values
eBourgogne
eProcurement platform Actual results
How– Delivered services
– Interoperability : Organisation – Technical - Semantic
– Keys to success
European actions of Burgundy
Next phases
AGENDA
June 2008 16Athens EKDDA EIPA
eBourgogne Procurement delivered services
Regional procurement platform
Electronic archiving
Procurement tutorial
Pubic purchasing Observatory
Puchasing execution
June 2008 17Athens EKDDA EIPA
eBourgogne positioning on the Supply chain
Supply chain
eTendering Execution of contract
Orders Invoices Payments Legacy systems
Industry eBourgogne
eBourgogne and most industrial companies have a complementary approach, leading to potential cross beneficial exchanges
June 2008 18Athens EKDDA EIPA
Regional procurement platform
Regional procurement platform
Publishing Tenders : RPP’s RFI’sfor all Burgundy entities
Management of electronic responses
Management of tender commissions
Production of Scorecards
Group orders
Knowledge Sharing between purchasers
Working space sharing
See attachments
June 2008 19Athens EKDDA EIPA
Organisation (1)
GIPPublic holding
Businesses, professionals,
Individuals
Associations
Civil servants
Local authorities
Burgundy
State
Public administrations
centralandlocal
State
Public administrations
centralandlocal
Improverelationships with users
Improve relationship with State
Goals
OperationalStructure
e-Bourgogne
A shared platform managed by a common entity (GIP)
June 2008 20Athens EKDDA EIPA
Organisation (2)
Shared technical platform (factory) Shared services
Competence center and services for education and eLearning
e-Bourgogne factory e-Bourgogne Services
e-Campus
3 basic pilars
June 2008 21Athens EKDDA EIPA
Technical (1)
Businesses, professionals
Individuals, citizens
AssociationsCivil servants,agents
Fro
nt-
Off
ice
Ba
ck
-Off
ice
Trust 3dr party
Servicespartners
LA’s WEBsites and Kiosks
Ser
vice
pu
blic
loca
l
Pri
vate
are
a
Géo
loc
alis
ati
on
of
Pu
bli
c e
nti
tés
On
e st
op
sh
op
pin
g f
or
bu
sin
ess
gra
nts
Cobranded servicesW
eb e
dit
or
LA’s internal services
Servicesof State
Archiving3rd party
Ad
min
ista
rtio
n
dir
ecto
ries
Pro
cure
men
t p
latf
orm
Sh
ari
ng
wo
rks
pac
es
Exc
han
ge
dem
ater
ialia
atio
n
Fo
rms
on
lin
e
Tél
éser
vice
sShared platform
Callcenters
Oth
er s
ervi
ces
General Architecture
June 2008 22Athens EKDDA EIPA
Technical(2)
Present eProcurement platform : a fully open source solution, won « Lutèce d’or » best open source application for local territories (June
2006)
– Operating system : Red Hat 8– Web Server : Apache 1.3 MOd SSL– Portal Server : PHP 4.3.6 SPIP 1.7 NuSOAP– Business rules server : PHP 4.3.6
– Database : MySQL 4.0– Forms server : XML XSLT XSD
– Services interface : SOAP– Work Sharing : Workflow, agendas, Geo localisation, planning, documents.
– Security Trust server: Open SSL, Open TSA Identification, authentication, electronic signature, privacy ,
Time stamping
– Technical accessibility : WAI/WCAG compliant (level 3)
June 2008 23Athens EKDDA EIPA
Semantic
Open standards
Development of Application services : – PHP
Objects :– XML : file and document exchanges– UML : process and business objects modeling– LDAP : directory entities modeling
Data bases :– UML : for modelling– MySQL : for data base management
June 2008 24Athens EKDDA EIPA
Infra Inter diagramm
Infra Regional Interoperability Inter Regional operability
Sharing of a common platformProviding LLA’ own identity
LLA’s LLE’s Enterprises
Future :•Legacy systems•ePayments•eSignature•eArchive•eDocument authentication
Compliant with DGME •RGI (general rules for interoperability•RGS (general rules for security)
Reuse of available and free Software objects (OSS)Share organisiational Good Practice models
Common SemanticStandards
June 2008 25Athens EKDDA EIPA
Keys to success
A holistic approach
Develop a shared vision and shared values Get commitment from top political executives in the Region Keep going to LA’s and convince, coach and educate Build a legal governance structure that resists to political changes and embraces
critical mass of LA’s and LLE’s Respond to LA’s and LLE’s expectations. Build an on-going panel. React to new legal framework (eProcurement).
Start by a service application where economy of scale is crystal clear and demonstrate benefits of mutualisation
Develop a FO-BO model; leave FO to LA’s and LLE’s. Build interface with BO and legacy systems Use Open Source and interoperability frameworks; adhere to national standards
Benchmark at national and international levels. Both ways. www.epractice.eu/cases (editor choice)
www.e-bourgogne.fr
June 2008 26Athens EKDDA EIPA
General overview Burgundy territory and e-Bourgogne project (as today)
Vision and Strategy
Shared values
eBourgogne
eProcurement platform Actual results
How
European actions of Burgundy European Regions partnerships (eTEN)
EIF e2010 alignment
Next phases
AGENDA
June 2008 27Athens EKDDA EIPA
eProcurement Partnerships with European Regions
Uddevalla Municipality (Sweden)
Catalonia Region (Spain)
Bretagne (France) : eBretagne
Central Bohemia (Czech Republic)
Guadeloupe Region (France oversea Region)
PROCURE eBourgogne project is selected as one of 30 eTEN projects to be launched by the EC and run over next 3 years.
June 2008 28Athens EKDDA EIPA
I2010 eBurgundy alignment
No citizen left behind The shared vision
– No small LA’s left behind– No SME’s left behind– Accessibility
Making efficiency and effectiveness a reality Economic model LA’s sharing
Implementing high-impact key services eProcurement platform
Putting key enablers in place Electronic signature Electronic document authentication Electonic archiving
Strengthening participation and democratic decision-making Listen to LA’s and customers of LA’s
June 2008 29Athens EKDDA EIPA
Next phases to deploy
Shared services by all Burgundy entities : Dématérialisation of LA’s to G
– ACTES– HELIOS
Legal electronic archiving Electronic signature Géolocalisation of nearby services One stop shopping for grant request Enterprises and SME advisory portal
Services suited to each local entities : Web services for all Burgundy rural LA’s On line teleprocedures Certificates (birth, marriage, land register….)
Deployed with an «ad hoc» coaching and training structure : E-Campus Structure of specific coaching System of benchmarked business and administration processes Call Center
June 2008 30Athens EKDDA EIPA
Attachments
June 2008 31Athens EKDDA EIPA
Incoming responses to RFP’s
June 2008 32Athens EKDDA EIPA
Attribution of tender
June 2008 33Athens EKDDA EIPA
Letter of notification
June 2008 34Athens EKDDA EIPA
Access to company electronic vault
June 2008 35Athens EKDDA EIPA
Management of Tender commission agenda
June 2008 36Athens EKDDA EIPA
Dashboards (1)
Le rythme de lancement des opérations de travaux du Conseil régional budgetés en 2005
1
3
9 9
5 5
3 3
11
5
7
9
2 2 2
0
2
4
6
8
10
12
année - mois
nombred'opérationslancées
June 2008 37Athens EKDDA EIPA
Dashboards (2)
La synthèse mensuelle de l'évolution du taux d'infructiosité des lots des marchés de travaux
8
2123
17
97
44
35
76
17
0
74
57
40
6
38
61
54
03
0 1
22
9
1
17
20
14
5 5 4
14
22
7
0%
14%
0%
20%
3%
22%
12%
19%
13% 13%
6%
0%
9%
67%
36%37%
23%
0
20
40
60
80
100
120
nov-04 déc-04 janv-05 févr-05 mars-05
avr-05 mai-05 juin-05 juil-05 août-05
sept-05
oct-05 nov-05 déc-05 janv-06 févr-06 mars-06
0%
10%
20%
30%
40%
50%
60%
70%nb de lots
nb de lots infructueux
part infructueuse
June 2008 38Athens EKDDA EIPA
Group procurement
Alimentation des quantitatifs hors ligne :Télécharger le catalogue avec éventuellement les quantités déjà renseignées
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Alimentation des quantitatifs en ligne :
Betterave cube cuite sous vide en Kg
Salade mélangée en Kg
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Adresse de livraison
BP 27Auxerre
Contact: M. le ProviseurTel : 03 80 55 35 50Fax : 03 80 55 35 60
Commentaires : livraison du lun au ven …
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Liste des lots
June 2008 39Athens EKDDA EIPA
Burgundy procurement observatory