Operational Plan2020-21

Summary overview

Contact us:Queanbeyan customer service Rear of 253 Crawford Street, Queanbeyan (The Q) Bungendore office 10 Majara Street, Bungendore Braidwood office 144 Wallace Street, BraidwoodPost: PO Box 90, Queanbeyan NSW 2620 Tel: 1300 735 025

Methods of paymentThe Local Government Act 1993 provides for rates to be paid either in a lump sum or by quarterly installments. Due to COVID-19 legislation, the lump sum and first installment payment date has been extended from 31 August to 30 September 2020:

Installment 1 Due Wednesday 30 September 2020

Installment 2 Due Monday 30 November 2020

Installment 3 Due Sunday 28 February 2021

Installment 4 Due Monday 31 May 2021

Failure to pay any quarterly installment by the due date may result in interest being accrued on the overdue amount.At time of publication, Council’s customer service offices are not accepting cash. You can pay your Council rates in the following ways:• In person - at Council by cheque or credit card - Mastercard,

Visa, Bankcard and most debit (EFTPOS) cards. • POST billpay - in person at Post Offices by cash or

cheque or by telephone and internet (from savings or cheque account).

• BPAY - by the internet. Payments from savings, cheque, Mastercard, Visa and bankcard accounts.

• Direct debit - Download the form on our website www.qprc.nsw.gov.au or contact us on 1300 735 025.

• Mail - forward a cheque under separate cover directly to Council.

• Internet - log on to www.qprc.nsw.gov.au and click on the Pay My Rates link on the front page. Payments accepted from Visa or Mastercard.

• eNotices - have your rates notices emailed to you. Find the eNotices logo on your notice and sign up at qprc.enotices.com.au

If you are experiencing financial hardship you can seek assistance by calling us on 1300 735 025 or completing the form at www.qprc.nsw.gov.au/rates-and-payments

Email: council@qprc.nsw.gov.au Web: www.qprc.nsw.gov.au

Facebook: QbnPalerangRC Twitter: @QbnPalerang Instagram: @QbnPalerang

About your general ratesHow are my rates calculated?Queanbeyan-Palerang Regional Council uses the base rate system. The base rating system has two parts:• a set rate (base rate) and• a variable rate (ad valorem) multiplied by the land value

(cents in the dollar land valuation).In 2020-21 these rates are:Rating category Ad Valorem Rate Base Amount $

Residential

Queanbeyan Urban 0.32891 410

Googong 0.32891 480

Bungendore 0.21052 371

Braidwood 0.21052 371

General 0.1724 371

Business

CBD 1.7563 660

Googong 1.7563 660

Poplars Business Park 1.7563 660

Queanbeyan Urban 1.2442 450

Industrial 0.785 450

Bungendore 0.178335 425

Braidwood 0.178335 425

General 0.16673 410

Farmland 0.12298 1,120

Mining 0.554 1,100

General ratesCouncil’s total rates income for the year will be increased by the rate peg of 2.6% which is set by the NSW Independent Pricing and Regulatory Tribunal. The rates peg is not the amount that each individual rates assessment can increase, but the increase in the total rates income that Council receives.The rates structure above is a harmonised rate structure for QPRC, the new structure will mean that some rates increase and some decrease in the first year.The NSW Valuer General values land every three years. All properties have been revalued, and the new values will be used for rating from 1 July 2020 to 30 June 2023. Increases in land values do not necessarily lead to similar increases in rates; but they can cause significant impacts if an individual property rises or falls in value out of step with other properties across the Council area.For more information on the Valuation process, visit www.valuergeneral.nsw.gov.au/council_rates

Don’t take the Snail Mail Route

Via Email Receive your Rates Notice

Find the eNotices logoon your notice!

Visit qprc.enotices.com.au and follow the instructions on the back of this flyer.

You can now have your Rates Notice emailed to your nominated email address.

The use of emailed bill delivery is quicker, cheaper and better for the environment, allowing council to provide better services elsewhere.

Convenient and easy - access anytime, anywhere

6285 6000council@qprc.nsw.gov.au

www.qprc.nsw.gov.au

Works program 2020-21Continuing the Nerriga Road upgrade

The Nerriga Road upgrade has been funded by the Monaro Palerang Roads Package from the NSW Government. We have started work on the third stage of this project. This is a 3.1km section of the road that we call the Durran Durra section. It travels through the Durran Durra Range, between Brightside Road and Grants Road. We estimate that this is around 12 months of work, weather depending.

Stage 4 of the project is the upgrade of the intersection of Nerriga Road with the Kings Highway.

Tarago Road rehabilitation

We plan to rehabilitate a section of Tarago Road between Mt Fairy and the Goulburn Mulwaree Council border.

Monaro Street upgrade

The NSW Government has provided a $10m grant towards the upgrade of Monaro Street in the Queanbeyan CBD. This project will focus on the section between Crawford Street and Lowe Street. Significant planning and community engagement will need to occur for this project, as well as approval and support from Transport for NSW as Monaro Street is under their control.

Sewage treatment plant upgrades

While not as visible as other projects, two essential projects we are planning are upgrades for the Bungendore and Queanbeyan Sewage Treatment Plants. The Queanbeyan STP will be a complete replacement and is one of the largest projects that Council will undertake. Plans will be developed this financial year, but construction is not planned to begin this financial year.

Message from the MayorWelcome to the Operational Plan 2020-21 overview. This overview looks at a selection of major projects Council intends to undertake over the next 12 months and outlines the general rating structure for 2020-21.

The general rating structure for 2020-21 is a harmonised rate structure for QPRC. Late last year, a community reference panel with ratepayers from around the local government area and from different rating categories helped us develop an equitable rating structure as we move from the two rate structures that were in place for the former Palerang and Queanbeyan City Councils. You can see the rates structure and more information about general rates in the “About your general rates” panel of this overview.

In 2020-21, general rates total income will increase by 2.6%. This is in line with the rate peg set by the Independent Pricing and Regulatory Tribunal. The majority of our waste, sewer and water charges will also increase by 2.6%.

You can find the Operational Plan, Fees and Charges and Revenue Policy 2020-21 on Council’s website at www.qprc.nsw.gov.au/budgets-and-planning

Cr Tim Overall Mayor

Works program 2020-21Stage 1 of the Regional Sports Complex and Bungendore Sports Hub

Both of these projects have been on Council’s agenda for some time and we expect to see construction of the first stages this financial year. We have received a $10m grant from the NSW Government for the first stage of the Regional Sports Complex which will include four football and two hockey pitches, three grass warm-up pitches, club rooms and amenities, car parking and lighting.

In Bungendore, we have progressed the acquisition of the land on Bungendore Road for the Bungendore Sports Hub. The first stage will include four playing fields (two of which will be floodlit), two floodlit hard courts, parking and amenities. This project is being funded by grants from the NSW Government with $1.5m from the Stronger Communities Fund and $950,000 from the Stronger Country Communities Fund.

Bridge replacements

Council will be replacing Reedy Creek Bridge on Mayfield Lane and Gidleigh Bridge on Gidleigh Lane. The old timber bridges will be replaced with new concrete structures.

Bungendore roundabout

This project upgrades the intersection of Malbon and Molonglo Streets in Bungendore. The project is underway and we plan to complete the main construction and pavement activities before the summer peak season. Incidental works such as landscaping will be completed by the end of November 2020. The roundabout is funded by the NSW Government’s Monaro Palerang Roads Package.

Have your say on Council projectsCouncil is committed to engaging with the community and listening to your feedback. We have an online engagement hub at yourvoice.qprc.nsw.gov.au where all our items on public exhibition are placed.

Register on the site to be informed about projects that are open for comment. Concept designs for

major and minor projects, planning proposals, Council policies, plans and strategies, and more are all exhibited via yourvoice.qprc.nsw.gov.au

HAVE

YOURSAY

Regional Sports Complex concept layout

Gidleigh Bridge