Digital PR: How to Use Digital and Social Media to Support your PR Efforts - Jacques Hart
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Transcript of Digital PR: How to Use Digital and Social Media to Support your PR Efforts - Jacques Hart
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May 15, 2012 | Presented by Jacques Hart, CEO of Roar Media
Digital PR: How to Use Social Media & Digital to Support your PR Efforts
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Earned Media: A Definition
Wikipedia defines earned media as “favorable publicity gained through promotional efforts other than advertising, as opposed to paid media, which refers to publicity gained through advertising.”
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76 percent of agencies and 61 percent of brand marketers projecting “significantly or somewhat
increasing” budgets for earned media.
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NY Times Ad Rates
Confidential. All material property of Roar Media.
126 column inches x $1,727 = $216,846
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Earned Media: You Must Earn It.
“Some people think that earning media is about getting free space when budgets are tight. In my experience, earning media is a not necessarily a cheap option, and is certainly more time-consuming than buying media with big networks. More importantly, earning media is about engaging with consumers on their terms and gaining trust based on genuine understanding.”
—Daniel Goodall, senior marketing manager Nokia, on his All That Is Good blog, March 2, 2009
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"I Am Terrific!"
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Trust Dynamics
90% of Internet users in North America trusted recommendations from people they knew
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Story Brands and Social brands
! Corona: "Find Your Beach”
! North Face: "Never Stop Exploring“
! Chipotle: "Cultivate a Better World“
! Nike: “Just Do it”
! Harley-Davidson: “We Don’t do fear”
! Apple: “Think Different”
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A Case-Study: Earned Media
Nestle fans sent more than 1.1 million Nestlé Toll House cookie virtual gifts on Facebook over two weeklong periods in fall 2009. About 3% of recipients opened the gifts, compared with a banner ad click-through rate on Facebook of about 0.02% to 0.04%. Nestle saw a 16% brand lift and a 17% lift in intent to purchase.
Conversion rates Earned: 3% Paid: 0.02% to 0.04%.
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Media Outreach
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Media Outreach and Sequencing
Confidential. All material property of Roar Media.
Messaging platform &
Story
Pitch strategy
& storylines
Targeted media list
& editorial
calendars
Media sequencing
Media pitching
& outreach
Media training & interviews
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Golden Rules of Content
• Three E’s of social media
• What gets shared: Stories; humor; POV’s; new data & research
• High-quality, curated content
• Showcase expertise
• Write about interesting things you enjoy
• Write frequently
• Don’t be negative
• No links = no referrals
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Social Pitches
@lcmcheng Hi Lisa – would like to speak with you about the Down On One Knee pkg from @conradmiami http://bit.ly/L6EzbQ DM me for more info
Mention Cheng
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Social Pitches
@AlyssaNewcomb would like to sched opp to speak with FL attrny (http://bit.ly/JQozZ5) about Stand Your Ground & Trayvon case. DM me or reply
Mention Newcomb
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Social Pitches
@ndahlberg Hi Nancy – would like to offer you opp to speak with local tech company abt translation helping US companies reach intl consumers
Mention Dahlberg
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Social Media Fundamentals
! Read first, pitch second
! Engage
! Pitch a story, not a product
! Short and relevant
! Consider other story angles
! Try another channel
! The phone still works
! Focus on a relationship
! Tools that can help
! Be persistent
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Twitter Tools
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6 Tips for Optimizing News Releases for Social Media
! Add multi-media: ! Include photos
! Add a short video
! Add interactive data-points (slides, presentations, charts, graphs)
! Keep things pinteresting
! Highlight keywords and tags
! Include social sharing icons
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Maximizing the Benefits of Positive Media Coverage
News Optimization
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Meta Data
! Title: Must be 70 characters or less
! Description: Must be 160 characters or less
! Keywords: Unlimited, but are heavily discounted and carry little value
Confiden'al. All material property of Roar Media.
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Click thru Rate (CTR)
Organic: 2% to 56%
Paid: .05-3%
Rank
1
2
3
4
5
6
7
8
9
10
Organic vs. Paid Search Conversions
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H2 Tag
URL String
Internal Links Photo file tag
HI1 Tag
400 words of fresh, original, unique, high-‐‑quality English
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Confiden'al. All material property of Roar Media.
H1 and H2 tags
400-‐‑600 words of fresh, unique, original, high-‐‑
quality English copy text
Anchor links with keywords
Page Rank 3 or above
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Misc. Tips of the Trade
! Create a media room
! Organize your news
! Call in the spiders and crawlers
! Meta-data
! Designate H-tags
! Give credit where credit is due
! Diffuse your news
! Monitor and measure
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Misc. Tips of the Trade
! Include a social media sharing button on banner or video ads
! Develop outreach efforts to provide items for review to influential bloggers
! Give brand evangelists access to insider information that they will be eager to share with others
! Provide a forum for customers to get together and interact with one another
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Misc. Tips of the Trade
! The goal: to have authentic, sincere third parties talking about your brand and getting your message out for you, without relying solely on paid placements.
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Confidential. All material property of Roar Media.
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The Art of Monitoring & Metrics
Social Media Monitoring
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Social Media Monitoring
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Figuring out the return on earned-media
conversations has the same problems as most social measurement. Metrics abound – such as number of mentions, how many people were reached by mentions, how many click-through from social sites. But the question of what each of those metrics is really worth remains.
Measuring Earned-Media ROI
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Contact us for more information
Questions? 150 Alhambra Circle, Suite 725 Coral Gables, FL 33134 305.403.2080 Main 305.606.6839 Direct www.RoarMedia.com
Jacques Hart
[email protected] Twitter: @roarmedia
Linkedin.com/jacqueshart Facebook: http://www.facebook.com/jacques.hart2
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About Us
We possess: • Journalism and media backgrounds
• Internet, advertising and business-development backgrounds
• Extensive financial services and corporate communications experience
• Multi-lingual skills and LATAM experience
We provide: • Sound strategy: Practical, innovative programs based on a deep
understanding of our clients’ needs
• ROI and bottom-line focus: Customized programs that help achieve clients’ goals
• World-class team: Seasoned journalists and business-development experts who forge true partnerships with clients
Roar Media is a full-service, strategic PR firm that combines traditional public relations and advanced digital communications.
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Jacques Hart | Chief Executive Officer
“ A nice short and sweet quote by Jacques can go in this section.”
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Earned media opportunities
Ø Online media strategy & outreach
Ø Blogger relations & outreach (external & internal)
Ø Social media news release distribution
Media messaging & content creation
Ø Media messaging development
Ø Blog development & content creation
Ø Newsroom management
Misc. media services
Ø Online crisis communications & reputation management
Ø Online event management & meets-ups
Ø Earn media reporting and analytics
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Confidential. All material property of Roar Media.
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