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Digital Futures - Trends in Technology and Work with Young People
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Transcript of Digital Futures - Trends in Technology and Work with Young People
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Digital Futures & Work With Young People
Exploring trends in technology, policy and practice
This presentation forms part of a workshop
stepping through technology trends that might
impact on services working with young people
in 2011. Find the full workshop resources at
http://www.timdavies.org.uk/tag/futures
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Who are we working with?Search
Draw in a profile photo
Name
Name is aged and lives in Age Town
School/college:
Favourite subjects:
Music Books Movies TV Games
10 of your friends are on mobile chat
Barnardoʼs Conference - York - January 11th 2011 [email protected]
You can use your cut-out-and-
keep worksheet to put
together an imagined profile
for a young person your
services might work with*.
Add to your profile - and use it to think about how different technology trends impact upon your practice and the young people you work with...
*Designers call this a ‘persona’ exercise
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
...trends in technology and policy
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Going mobileEverything is Internet connected
AdvertisingAccess Facebook on your
Blackberry or iPhone
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Going mobileEverything is Internet connected
AdvertisingAccess Facebook on your
Blackberry or iPhone
With over 5 billion mobiles on
the planet - the Internet is no
longer something accessed
with a keyboard and screen
sitting on a desk...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
How many of these can you
identify?
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
The iPadExpensive, but there are also cheapimitations on the market from £100
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
PhonesiPhone, Android, Blackberry - there
aremany different mobile platforms.
From new, to second hand, smartphones
are increasingly accessible to young people.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
Nintendo DSGaming device - but with a web
browser in too...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Device identification quiz...
The one thing they all these devices have in common? They all connect to the Internet - by mobile networks or WiFi. And they are increasingly in young people’s pockets...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Mobile blurs the boundary
even more between digital and
physical worlds.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Look for a ‘QR Code Reader’ application for your phone - and use it to take a picture of this code.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The world is becoming hyperlinked...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The age of appsSmall, focussed, connected
Talking of loading Apps on your
phone - have you noticed how
just about everyone has an
‘App Store’ now?
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The age of appsSmall, focussed, connected
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The age of appsSmall, focussed, connected
![Page 21: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/21.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The age of appsSmall, focussed, connected
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The age of appsSmall, focussed, connected
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The age of appsSmall, focussed, connected
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
http://joanganzcooneycenter.org/Reports-27.html
As I was putting together this
presentation last night I
noticed a Tweet about this report..
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
http://joanganzcooneycenter.org/Reports-27.html
It re-enforced the perception that there is a
paradigm shift going on in how people receive
content. A switch from thinking just about
websites - to thinking about apps too.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The top apps (not just for
young people) seem to be games.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
?
What apps are the young people you work with using?
The top apps (not just for
young people) seem to be games.
But there are other spaces
where apps are gaining traction.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Location, location, locationMobile + Apps = Location Based Services
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Location, location, locationMobile + Apps = Location Based Services
This screenshow shows
‘FourSquare’ - a tool that
allows users to ‘check in’ to
venues - using the location
features of their phone to let
friends know where they are.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Location features are being built into
mobile phones and social networks. For
example, Facebook Places allows check-
ins. See http://www.facebook.com/places
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
http://goo.gl/GpUW7
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
There’s not a lot of guidance on location based services in the youth sector yet.
http://goo.gl/GpUW7
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
This draft paper tries to look at how location based
services could be useful for promoting positive
activities - with the need to balance the risks - with
potential benefits and the need to equip young
people with skills to understand location based
services they may encounter
http://goo.gl/GpUW7
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
This draft paper tries to look at how location based
services could be useful for promoting positive
activities - with the need to balance the risks - with
potential benefits and the need to equip young
people with skills to understand location based
services they may encounter
http://goo.gl/GpUW7
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Digital public servicesCheaper, quicker, faster, better?
*Not real figures - though similar numbers have been presented at digital-focussed conferences. Search/ask on IDEA Communities of Practice for up-to-date data.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Digital public servicesCheaper, quicker, faster, better?
*Not real figures - though similar numbers have been presented at digital-focussed conferences. Search/ask on IDEA Communities of Practice for up-to-date data.
![Page 41: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/41.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Digital public servicesCheaper, quicker, faster, better?
*Not real figures - though similar numbers have been presented at digital-focussed conferences. Search/ask on IDEA Communities of Practice for up-to-date data.
That’s a photo of Martha Lane Fox - founder of LastMinute.com - but now driving forward digital strategy in the
Cabinet Office.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Digital public servicesCheaper, quicker, faster, better?
£0
£1.25
£2.50
£3.75
£5.00
Medium
Cost of handling enquiries
Telephone Online
*
*Not real figures - though similar numbers have been presented at digital-focussed conferences. Search/ask on IDEA Communities of Practice for up-to-date data.
Visions of technology driving
efficiencies play a big implicit or explicit
role in thinking about public sector cuts
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
We know it’s not that simple - but we do need a model for thinking about the different ways digital channels can be used in delivering public services.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Personto
person
![Page 46: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/46.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Personto
person
Personto
professional
![Page 47: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/47.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Personto
person
Personto
professional
Professionalto
professional
![Page 48: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/48.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Personto
person
Personto
professional
Professionalto
professional
There are online
communities where people
can access peer support
directly.
![Page 49: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/49.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Personto
person
Personto
professional
Professionalto
professional
NetMums
There are online
communities where people
can access peer support
directly.
![Page 50: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/50.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The Site
Personto
person
Personto
professional
Professionalto
professional
NetMums
There are online
communities where people
can access peer support
directly.
![Page 51: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/51.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
![Page 52: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/52.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Digital channels can be used to provide services.
Including out-of-hours or across large areas.
![Page 53: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/53.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Digital channels can be used to provide services.
Including out-of-hours or across large areas.
![Page 54: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/54.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
![Page 55: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/55.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Internal social networks,
data portals and a range of
new ‘consumer’ tools can
help organisations
collaborate internally.
![Page 56: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/56.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Internal Networks
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Internal social networks,
data portals and a range of
new ‘consumer’ tools can
help organisations
collaborate internally.
![Page 57: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/57.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Internal Networks
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Data SharingSystems
![Page 58: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/58.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Internal Networks
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Data SharingSystems
Different models of digital public
service need different approaches, and
different critical responses...
![Page 59: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/59.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Internal Networks
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Data SharingSystems
Signposting
Different models of digital public
service need different approaches, and
different critical responses...
![Page 60: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/60.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Internal Networks
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Data SharingSystems
Signposting Service provision
Different models of digital public
service need different approaches, and
different critical responses...
![Page 61: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/61.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Internal Networks
YoungCarers.net
Anonymous Chat
The Site
Personto
person
Personto
professional
Professionalto
professional
Student Room
NetMums
Data SharingSystems
Signposting Service provisionKnowledge
management& collaboration
Different models of digital public
service need different approaches, and
different critical responses...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Open DataTransparency, accountability, engagement
Advertising
Find out how your council isperforming through open data.
Visit www.data.gov.uk for more information.
Be an 'armchair auditor'.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Open DataTransparency, accountability, engagement
Advertising
Find out how your council isperforming through open data.
Visit www.data.gov.uk for more information.
Be an 'armchair auditor'.
![Page 64: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/64.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Open DataTransparency, accountability, engagement
That’s Tim Berners-Lee, inventor of the
WWW. More recently he’s been telling
people to stop hugging their data - and
working with governments to publish
data openly online.
Advertising
Find out how your council isperforming through open data.
Visit www.data.gov.uk for more information.
Be an 'armchair auditor'.
![Page 66: Digital Futures - Trends in Technology and Work with Young People](https://reader033.fdocuments.us/reader033/viewer/2022051616/554ea547b4c905977e8b48a5/html5/thumbnails/66.jpg)
Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
All sorts of data. Performance data. Location of services. Spending data. And loads more. Central government is mandating that some data must be published - and encouraging services to publish other datasets.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Local authorities should all be
publishing spending data this year - for
every item of spend over £500.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Once data is available - it can be visualised and explored in different ways - and the availability of large sets of open data is stimulating action on data-driven journalism; data analysis; data visualisation and data-based campaigning.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Once data is available - it can be visualised and explored in different ways - and the availability of large sets of open data is stimulating action on data-driven journalism; data analysis; data visualisation and data-based campaigning.
This is Schooloscope.com by the way - it
boils some stacks of school performance
metrics into a simple display - helping people
to choose schools.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
And this is a data visualisation built in an afternoon at ‘Oxford Open Data Day’ - where local civic-minded developers got
together to explore public data.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Armchair auditors?
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Armchair auditors?
Government are talking about open data as part of ‘transparency
and accountability’. As the way services are delivered changes -
with more commissioning, increased localism and funding based on
evidence and outcomes - working with open data becomes an
important part of participation.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Armchair auditors?
Government are talking about open data as part of ‘transparency
and accountability’. As the way services are delivered changes -
with more commissioning, increased localism and funding based on
evidence and outcomes - working with open data becomes an
important part of participation.
But is there space (and support) for young people as part of the imagined army of
‘armchair auditors’ who will use new data to hold services to account?
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
That’s all the trends for now...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Search
Draw in a profile photo
Name
Name is aged and lives in Age Town
School/college:
Favourite subjects:
Music Books Movies TV Games
10 of your friends are on mobile chat
So, what difference does it make to young people?
Advertising
Find out how your council isperforming through open data.
Visit www.data.gov.uk for more information.
Be an 'armchair auditor'.
AdvertisingAccess Facebook on your
Blackberry or iPhone
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Search
Draw in a profile photo
Name
Name is aged and lives in Age Town
School/college:
Favourite subjects:
Music Books Movies TV Games
10 of your friends are on mobile chat
So, what difference does it make to young people?
Advertising
Find out how your council isperforming through open data.
Visit www.data.gov.uk for more information.
Be an 'armchair auditor'.
AdvertisingAccess Facebook on your
Blackberry or iPhone
Look back at the profile you created earlier on.
(Have you added all the cut-out-and-keep extras?)
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Search
Draw in a profile photo
Name
Name is aged and lives in Age Town
School/college:
Favourite subjects:
Music Books Movies TV Games
10 of your friends are on mobile chat
So, what difference does it make to young people?
Advertising
Find out how your council isperforming through open data.
Visit www.data.gov.uk for more information.
Be an 'armchair auditor'.
AdvertisingAccess Facebook on your
Blackberry or iPhone
Look back at the profile you created earlier on.
(Have you added all the cut-out-and-keep extras?)
Think about all the trends we’ve explored. How might they affect the
young person you imagined?
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
New contexts
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
New contexts
New risks
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
New contexts
New risks
New opportunities
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
New contexts
New risks
New opportunities
New Tools
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Same foundationThe UN Convention on the Rights of the Child
Prot
ectio
n Provision
Participation
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Same foundationThe UN Convention on the Rights of the Child
Prot
ectio
n Provision
Participation
The Convention on the Rights
of the Child has three groups
of rights: protection rights;
provision rights and
participation rights.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Same foundationThe UN Convention on the Rights of the Child
Prot
ectio
n Provision
Participation
We have to keep them all in mind as we respond to technology trends. We can’t just focus on risks and try to do ‘protection’ by restricting access.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Same foundationThe UN Convention on the Rights of the Child
Prot
ectio
n Provision
Participation
And we can’t just get excited
about ‘cool tools’ forgetting about
the need to create a safe
environment for young people -
and our role supporting young
people to discuss, understand and
make sense of the digital world.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Same foundationThe UN Convention on the Rights of the Child
Prot
ectio
n Provision
Participation
We need to provide and promote positive opportunities; develop young people’s resiliency; and promote a voice for young people in affecting digital change.
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Same foundationThe UN Convention on the Rights of the Child
Prot
ectio
n Provision
Participation
(We’ll be exploring these
themes more in the Youth
Work Online month of
action) later in the year...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Group discussion...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
This is the part of the workshop where we go completely into open discussion... and as good as these little notes are... they are a bit one way.
Group discussion...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
This is the part of the workshop where we go completely into open discussion... and as good as these little notes are... they are a bit one way.
But: you can find my contact details on
the next slide - and details of Youth
Work Online - so do get in touch to
start the conversation properly...
Group discussion...
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Digital Futures: Working in a Connected World
York - January 11th 2011 [email protected]
Get in touch to talk more...
http://www.youthworkonline.org.uk
http://www.timdavies.org.uk
@timdavies
Credits: Thanks to Leo Reynolds for the fab collection of number pictures shared Creative Commons on Flickr. Other image credits in slide notes.