DATA Inc's 2013 IT Industry Survey Webinar
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Transcript of DATA Inc's 2013 IT Industry Survey Webinar
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Thank you for logging on to today’s webinar
We will begin shortly
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
January 8, 2014
WebinarState of the IT Industry
DATA Inc’s 2013 / 2014 IT Industry Survey
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Webinar Key Points
• Send your question to user ID “Data Inc.”
• Email your questions to [email protected]
Questions will be read off and answered in the order in which they are received.
Two ways to ask your questions
3
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Want a copy?
• Full report will be available at the end of the webinar
• Today’s webinar recording will be posted at www.youtube.com/datainctech
• PowerPoint will be posted at
www.slideshare.net/datainc
4
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In this presentation
About Us
Information about
the organization
and panelists
Introduction
Executive
Summary and
Methodology
Results
Survey Results,
Comparison and
Discussions
Conclusion
Final Summary
and Audience
Questions
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
About DATA Inc.
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About Us
• International Presence
– United States
– United Kingdom
– Switzerland
– India
• Multi-year client relationships in:
– Banking
– Automotive
– Pharmaceutical
– Logistics / Transportation
– State and Local Governments
• Certifications
– ISO 9001:2008
– CMMI Level 3
• Partnerships
– IBM
– Microsoft
– Oracle
• 600-700 technologists out of delivery centers
– United States
– United Kingdom
– India
• IT Services
– Application Development & Maintenance
– Staffing
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Recognition
• Featured in leading industry publications
• Speakers at top industry events
• Awarded the highest partner and industry honors
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Client Achievements• Presented with the Merrill Lynch Global Sourcing and Procurement Services
Preferred IT “Resourcing Vendor of the Year” Award – Preferred Vendor since 1989
• One of the two vendors selected, after vendor consolidation, to provide T&M services Globally to a large Swiss Bank– Preferred Vendor since 1990
• One of the two vendors selected, after vendor consolidation, to provide T&M services to a Depository Corporation– Preferred Vendor since 1984
• Declared as a top-ranked vendor at large Investment Bank– Preferred Vendor since 1996
• Declared as a top-ranked vendor at a large Supply Chain company– Preferred Vendor since 1995
• Long-term vendor at an Automotive Manufacturer– Preferred Vendor since 2001
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Partial List of Clients
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Today’s Panelists
Conrad Leao
Vice President of Operations
Susan Leicht
Senior Account Executive
11
Ashis Bhisey
Vice President of Technology
Arun Verma
President and CEO
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Executive Summary and Methodology
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Executive Summary
• Increased optimism among business professionals on the state of the economy / IT industry
• Consensus is, IT Industry remains strong, and will continue to be strong.
• Environmental Concerns loom:
– Evolving rules and regulations
– Government Indecision
– Increased Competition
13
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Outreach
• Direct Email Marketing – Internal / External
• Website Advertising
• Events
• Social Media – Direct and Passive
• Other
14
Options Percent
Email Notice 52%
Social Media / Networking 33%
Website / Career Portal / Internet Search 11%
Other 3%
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Location
15
82%
1%
17%North America (US, Canada)
Europe, Middle East, Africa (United Kingdom,Switzerland, France, Kenya)
Asia / Pacific (China, India, etc)
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Job Title
16
39%
6%24%
10%
12%
10%
Developer / Programmer / Analyst
Infrastructure / Sofrware Admin, Support andMaintenance
Project Coordinator / Manager / Director /Program Manager
Executive Management (CEO, CFO, CIO, Pres,VP, etc.)
Business Stakeholder (Accounting,Administrative, VMO, Recruiters, etc.)
Other (please specify)
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Education
17
7%
3%
38%
28%
24%
Some college but no degree
Associate degree
Bachelor degree
Graduate degree
Post Graduate
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Certifications
18
Certifications Possessed
One
Certification More Than One
Microsoft based certification 35% 3%
Project Management Certification (PMP, etc.) 21% 2%
Oracle / Sun Legacy Certification 11% 1%
IBM Certification 9% 1%
ITIL Certification 7% 2%
Other 19% N/A
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Company Size
19
22.3%
37.0%
40.8%Small Business
Mid-Sized Business
Large Business
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Industry Classification
Classifications are not based on NAICS or SIC codes, but on a general classification following client verticals
20
Industry Classification
%
Breakdown
Financial Services 26%
Technology (Software Development) 17%
Technology (Staffing / Consulting) 16%
Manufacturing / Supply Chain and Transportation (incl. auto. and tech) 10%
Education 7%
Government / Not for Profit (Public Sector / Contractor) 5%
Technology (Software Products) 5%
Pharmaceutical / Life Sciences (incl. healthcare) 3%
Retail 2%
Other 9%
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
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Results
Spending – 2013 vs. 2014
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Actual IT Spend for 2013
• 81% responded ‘actual’ IT spending increased.
• 60% in govt / not for profit said IT spend increased
22
81%
19%
Increased this year
Decreased this year
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IT Projects Awarded vs. Won
23
62%
64%
66%
68%
70%
72%
74%
2013 2012
73%
69%
67%
74%
Corporate IT IT Services Company
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Value of IT Projects
24
Value of largest IT Project awarded or won in 2013 Percent
$1-$499k 30%
$500k-$999k 7%
$1M-$4.99M 15%
$5M-$24.99M 11%
$25M-$49.99M 8%
$50M-$99.99M 8%
over $100M 21%
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Off-Shore Resource Utilization
• Over 50% of survey respondents indicated that they have not utilized ‘off-shore’ resources
• In 2014, 37% would utilize off-shore
25
46%
54%
Yes
No
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Predicted IT Spend in 2014
• Confidence – 95% of survey respondents said spending would ‘increase’ or ‘stay the same’
26
70%5%
25% Increasing
Decreasing
Staying thesame
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Results
Investments in 2013 vs. 2014
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0%
10%
20%
30%
40%
50%
60%
70%
Application Development
Mainfram
e M
igration, Re-engineering, etc
Application Testing and Quality Assurance
ERP Solutions
Support Services
E-Learning
Project M
anag
ement So
lutions
Staffin
g
Service Oriented Architecture
Infrastructure
Mobile Apps
Mobile Testing
66%
35%
61%
50%
53%
41%
43%
50%
45%
56%
52% 45%65%
44%
61%
50% 48%
44%
51% 53%
55%
46%
55% 52%
Investments in 2013 versus Anticipated Investments in 2014
Reported Investment in 2013 Anticipated Investment in 2014
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Summary of Results
• Across the board increases in investment priorities from 2012
• Infrastructure investments were predicted to decline in 2013, but did not – Remained a high priority
• Custom Applications were the top priority – 66% ranked Application Development as top priority
• Mobile App Development beat expectations from the previous year – 44%
29
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Results
Challenges, Qualifications and Overall Satisfaction
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Results
31
53%
30%
44%
32%36%
43%
0%
10%
20%
30%
40%
50%
60%
Cost
Adap
tation
Support and M
aintenan
ce
Overruns (Scope an
d Cost Creep
)
Lack of exp
erts available
Lack of resources available
Challenges in researching, investing and implenting solutions
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Summary of Results
• 53% ranked cost as a top factor
• Support and Maintenance ranked a top challenge again.
• Shift in other challenges
– More survey respondents answered lack of resources and experts were increasing challenges over the previous year.
32
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0%
10%
20%
30%
40%
50%
60%
Cost Ben
efit
Experience and Exp
ertise
Product / Solutions Offering
Minority / Small / Disad
vantaged
Business Status
Development Certificatins (CMMI, ISO, etc.)
Partnership Certifications (M
icrosoft, IBM, etc.)
Global Cap
abilities (O
n Site, Off Site, O
ff Shore)
7% 3% 5%
32%
24%
24%
22%
45% 40% 53%
58%
56%
60%
48%
47%
57%
41%
10%
20%
17%
31%
Evaluation and Selection Factors for IT Vendors
Weak Strong Strongest
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Summary of Results
• Experience and Expertise ranked as top factor again
– 57% of respondents ranked it as the strongest factor for evaluation
• Stronger emphasis on Minority / Disadvantage Business status
– 58% of respondents ranked this as a strong factor for evaluation
– Note: - 23% of respondents claim their organization has a Minority and / or Diversity Business Program
34
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IT Vendor Satisfaction
35
9%
66%
25%
Least Satisfied
Satisfied
Very Satisfied
• Satisfaction is on the decline. Shifted from ‘very satisfied’ to ‘satisfied’ over the past years survey.
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Results
Employment
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Employment Status
37
89%
11%
Yes
No
Employed
Unemployed
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Summary of Results
• 89% of survey respondents reported being ‘employed’
– 90% of respondents have completed at least a Bachelors Degree program
• Out of 11% who are currently unemployed, 23% have stated that they have been unemployed for 0-3 months
– 60% of those unemployed have been so for 6 or more months.
38
Period of Unemployment % Breakdown
0-3 months 23%
3-6 months 17%
6-12 months 17%
12-24 months 9%
24+ months 34%
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0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Onlin
e C
are
er
Bo
ard
s (
Mo
nste
r, D
ice
, etc
)
Faceb
ook
Lin
ked
In
Tw
itte
r
De
part
ment
of L
abo
r (D
OL
) R
esourc
es
Re
ferr
als
Job F
airs
Job G
rou
ps
90%
27%
71%
12% 16%
51%
25%
26%
Job Searches - Career Portals
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Conclusion
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Conclusion
• IT Industry continues to grow as a whole
• Broad factors such as the government shutdown might have had an adverse effect within the IT field…but, individuals continue to be bullish
• Lack of resources and experts might hinder the growth
…but the IT Software and Services industry continues to demonstrate resilience, and will continue to do so
41
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Thank you
Questions?
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DATA Inc. USA
72 Summit Avenue
Montvale, NJ 07645
(201) 802-9800
www.datainc.biz
Find us on…
Download the full survey report at
www.datainc.biz/survey2013