Data collection and personalisation

23
FLORIAN ENGEL FLORIAN ENGEL Twitter: @moreonion Twitter: @moreonion [email protected] [email protected] Strategy & interface design Strategy & interface design

description

Short presentation from eCampaigning Forum 2012 by Florian Engel of moreonion.

Transcript of Data collection and personalisation

Page 1: Data collection and personalisation

FLORIAN ENGELFLORIAN ENGEL

Twitter: @moreonionTwitter: @moreonion

[email protected]@more-onion.com

Strategy & interface designStrategy & interface design

Page 2: Data collection and personalisation

We have geo dataWe have geo data

Page 3: Data collection and personalisation

We have a browsing historyWe have a browsing history

Page 4: Data collection and personalisation

We know where people come fromWe know where people come from

Page 5: Data collection and personalisation

WHY LET IT SIT THERE TOWHY LET IT SIT THERE TO

ROT?ROT?

Page 6: Data collection and personalisation

Why separate?Why separate?

Analytics WebsiteDatabase and Email

Page 7: Data collection and personalisation

JUST IMAGINE...JUST IMAGINE...

Page 8: Data collection and personalisation

USE THE DATA IN

REAL REAL TIMETIME

Page 9: Data collection and personalisation

You have a landing pageYou have a landing page

First nameFirst name

Last nameLast name

Email addressEmail address

Page 10: Data collection and personalisation

People come from facebook...People come from facebook...

First nameFirst name

Last nameLast name

Join via facebook now!Join via facebook now!

Page 11: Data collection and personalisation

WITH SUPPORTER RECORDSWITH SUPPORTER RECORDS

COMBINECOMBINEDATADATA

Page 12: Data collection and personalisation

Do supporters use Twitter, Facebook?

Where are supporters based?

Do they have a mobile device?

Which pages did they visit?

You like segmentation?You like segmentation?

Page 13: Data collection and personalisation

How this data can be used...How this data can be used...

Split test within a geographic area

Only ask facebook users for a post on a wall

Target those who have a smart phone

Page 14: Data collection and personalisation

HOW WE'LL MAKE IT

WORKWORK

Page 15: Data collection and personalisation

First test case will go online in May.

First test case will go online in May.

Not quite ready yet.

Page 16: Data collection and personalisation

Close the gapClose the gap

Analytics WebsiteDatabase and Email

Page 17: Data collection and personalisation

An ordinary open source analytics toolAn ordinary open source analytics tool

Page 18: Data collection and personalisation

An extra ordinary CMS / web frameworkAn extra ordinary CMS / web framework

Page 19: Data collection and personalisation

A few hacks later...A few hacks later...

Supporters in the CRM (Drupal) are „mapped“ to piwik visitors

Website (Drupal) is personalized on the basis of Piwik data

Page 20: Data collection and personalisation

CREEPY?CREEPY?

Page 21: Data collection and personalisation

YOUR CHOICEYOUR CHOICE

Page 22: Data collection and personalisation

It's tempting. But don't join the dark side of the force!

Page 23: Data collection and personalisation

FLORIAN ENGELFLORIAN ENGELTwitter: @moreonionTwitter: @moreonion

[email protected]@more-onion.com

THANK YOU!THANK YOU!