8/15/2016

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Danielle Morago, HFO QA/TA Specialist

New HFO Staff!

HFO Reminders

HFA Standards for CSR

Cultural Sensitivity Review

Agenda

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HFO REMINDERS

August: Plan to Increase HVC Due

September 21st: Re-Accreditation Webinar

November: Cultural Sensitivity Review Due

December 1st: CE 4, 5, 6, 7, 8, 10, 11 Due

Home Visiting Specialist

MIECHV Support

Central Administration

PLEASE WELCOME

ElisabethUnderwood!

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New Program Manager

Lane County

PLEASE WELCOME

Sarah Closser!

RE-ACCREDITATION REMINDERS

September: Reviewing all Self-Studies

October: Feedback sent to sites

Include revisions in final Self-Study

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HFA Definition

CULTURAL SENSITIVTY REVIEW:

A process the site undertakes to examine critically

and deliberately its current ability to provide

culturally sensitive services. The Cultural Sensitivity

Review (CSR), as a final product, is a written

document that summarizes the strengths and

needs for improvement in all areas of the service

delivery system. The CSR includes

recommendations/suggestions for how the site

might advance its current level of cultural

sensitivity.

HFA Requirements Cultural Sensitivity Review is completed at least every

two years.

The CSR must include review of materials, training and the service delivery system (assessment, home visits & supervision).

Staff and families must provide feedback on materials, communication or language factors and the staff-family interactions.

The CSR must be reviewed by the local Advisory Board, providing feedback and input into strategies implemented.

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Cultural Sensitivity Review

5-4. The site analyzes the extent to which all aspects of its service delivery system (assessment, home visiting, and supervision) are culturally sensitive.

5-4.A RATING INDICATORS

3 The Cultural Sensitivity Review is completed at least every other year and addresses the following, including input obtained from families and staff:- materials, - training, and - the service delivery system (assessment, home visiting, and supervision).

2 The Cultural Sensitivity Review is completed at least every other year and addresses all the items listed in a 3 rating, but could be more comprehensive.

1 Any of the following: there is no review; it does not address the components listed above; and/or it is not completed at least every two years.

Cultural Sensitivity Review

5-4.B The site has obtained family and staff input regarding the site’s ability to provide culturally sensitive services.

NPC Data

Staff Cultural Sensitivity Survey

5-4.C The Cultural Sensitivity Review is reported to theadvisory/ governance group and strategies for growth are identified and/or discussed.

CSR formally reviewed, captured in meeting minutes, including

strategies

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NPC Data Utilized in CSR:

• Anonymous

• Provided to all HFO staff

• Reviewed for site strengths and areas needing improvement

Staff Cultural Sensitivity Survey

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Target Population:Members of a group, which the site has determined it will serve.

Service Population: Members of the target

population that received Healthy Families services.

Family and Staff Input

Page 1

HFO Staff:• Using Staff Turnover Table

may be helpful (add areas)

• Compare staff with target/service population

Materials

Advisory Group:• Using self-study information

may be helpful

Page 2

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Page 3

Training: • Cultural sensitivity training

provided to staff is required to match the characteristics of the service population.

Review of the Service Delivery Areas: Screening/Assessment Home Visitation Supervision

Page 4

• Finish areas of Service Delivery

• Summarize strengths/areas needing to improve

• Review service priorities in PPPM

• Develop a plan to increase cultural sensitivity at your site!