Cygnet CRM Solution

Leveraging technology to maximize ROI

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BRANCH OFFICE

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Services and ExpertiseCRM Solution

www.cygnet-infotech.com

“Cygnet provides end-to-end Dynamics CRM solutions and services right from consulting to configuration, implementation, upgradation, customization, integration, migration and maintenance support to help you improve your sales, marketing and consumer support.”

CRM is often thought of as a business strategy that enables businesses to:

CRM - Customer Relationship Management

How CRM is Used Today

CRM Enterprise Solution

Enterprise CRM Solution include the following:

• payment processing• email marketing systems• content management• call center and customer support• Customer Relationship Management (CRM)• Enterprise Resource Planning (ERP)• Business Intelligence• Business Continuity Planning (BCP)• HR Management • Enterprise Application Integration (EAI)• enterprise search• Messaging and collaboration systems.

Social CRM

Most important customer relationship management (CRM) reports

• Open Opportunities Report• Account Summary Report• Campaign Activity Status Report• Case Summary Table• Competitor Win Loss Report• Invoice Status Report• Lead Source Effectiveness Report• Neglected Leads Report

Top 5 CRM Trends for 2013

Prominence of Integrating Mobile CRM

Sales Manager Liberation

Bring your own device (BYOD) Accelerates Mobile CRM deployments

Connected Business Intelligence

Customer Focus Gets C-level (customer experience management (CEM)) Boost

www.cygnet-infotech.com

Tel: +1-201-995-7444

Email: [email protected]

Skype: cygnet-infotech-pvt-ltd

Twitter: @cygnetinfotech

mailto:[email protected]

Cygnet CRM Solution

Technology

Transcript of Cygnet CRM Solution