Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007...

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Customer Analysis Customer Analysis Retail Grocery Store Retail Grocery Store Associated Food Stores Associated Food Stores Salt Lake City, Utah Salt Lake City, Utah

Transcript of Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007...

Page 1: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...

Customer AnalysisCustomer AnalysisRetail Grocery StoreRetail Grocery Store

Associated Food Stores Associated Food Stores –– Salt Lake City, UtahSalt Lake City, Utah

Page 2: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...

Preliminary AnalysisPreliminary Analysis

►►Radius RingsRadius Rings

Quick view of market areaQuick view of market area

Easy to compare with other marketsEasy to compare with other markets

Geographical barriersGeographical barriers

Page 3: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...
Page 4: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...

Additional Analysis MethodologyAdditional Analysis Methodology

►►InIn--store Customer Spotting Surveystore Customer Spotting Survey

Where are customers coming from?Where are customers coming from?

Customer database not availableCustomer database not available

Low tech approach by placing a pin on mapLow tech approach by placing a pin on map

Less intrusive than asking for addressLess intrusive than asking for address

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InIn--Store Spotting MapStore Spotting Map

Page 6: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...

Market AreaMarket Area

►►Define market area using block groupsDefine market area using block groups

►►Population totalPopulation total

►►Area potentialArea potentialFood at home expenditureFood at home expenditure

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Page 8: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...
Page 9: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...
Page 10: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...

Additional BA ToolsAdditional BA Tools

►►Spatial OverlaySpatial OverlayCommunity Tapestry SegmentsCommunity Tapestry Segments►► Census Tract BoundariesCensus Tract Boundaries

►►Thematic MapsThematic MapsIncomeIncomeHousehold SizeHousehold SizeAgeAge

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Segmentation GroupsSegmentation Groups

Page 12: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...
Page 13: Customer Analysis: Retail Grocery Store · Customer Analysis: Retail Grocery Store Keywords: 2007 ESRI Business Geoinfo Summit Created Date: 4/9/2007 1:35:37 PM ...
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Median Income ComparisonMedian Income Comparison

$70,133 $67,320$56,398

$0$10,000$20,000$30,000$40,000$50,000$60,000$70,000$80,000$90,000

$100,000

Market Area County State

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Average Income ComparisonAverage Income Comparison

$92,029$82,708

$72,157

$0$10,000$20,000$30,000$40,000$50,000$60,000$70,000$80,000$90,000

$100,000

Market Area County State

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Average Household SizeAverage Household Size

3.07

3.26

3.11

2.95

3.00

3.05

3.10

3.15

3.20

3.25

3.30

Market Area County State

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Median AgeMedian Age

30.5

27.828.1

26.026.527.027.528.028.529.029.530.030.531.0

Market Area County State

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I. Target New Market Areas

II. Increase Market Share within current trade area

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Thank YouThank You