...the collective action networkwww.csr-in-ac�on.org

CSR Communications Strategy. Stakeholder Engagement. Research.

Human Capital Development. Conference Conceptualisation & Management.

One-Stop Information Shop. Multi-Partner Networking. Community Engagement and Audit.

TABLE OF CONTENTS

A Message from our

Chief Execu�ve 02 CSR-in-Ac�on at a Glance

CSR-in-Ac�on: An

Organisa�on of Firsts

The Preferred Pla�orm

Partner

CSR-in-Ac�on Consul�ng

Corporate Responsibility

Strategy Development

Sustainability Incuba�on Hub

Sustainability Repor�ng

Assurance

Needs/Impact Assessment

College of Sustainable Ci�zenship

Training Experience

Sustainability in the Extrac�ve

Industries (SITEI) Conference

The Collec�ve Social Investment

Report: Nigeria

The Good Ci�zen

Matchmaking

Our Products

03

04

06Some of our Partners

07

About Us05

08 20

CSR-in-Ac�on Advocacy Tes�monials27 40

Chairman42

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A message from our Chief Execu�ve

In 2010, CSR-in-Action was birthed with

consciousness of the need for sustainable

development, responsible behaviour and good

governance, backed up by a bold spirit and

determination. Today, we have evolved into a

conglomerate of 3 sustainability focused

businesses: CSR-in-Action Consulting, the College

of Sustainable Citizenship and CSR-in-Action

Advocacy, promoting an inclusive approach to

achieving the Nigeria of our dreams.

Inspired by ever evolving demands, we constantly

create solutions that marry the experiences in our

local terrain with international best practices.

This has allowed us to develop increasingly

innovative and sustainable strategies which

engender support from our valued stakeholders

in the public and private sector including,

Accenture, Ernst & Young, PwC, Nigerian

Extractive Industries Transparency Initiative

(NEITI), Ford Foundation, Ministry of Mines and

“At CSR-in-Ac�on, our core focus is sustainable development, across all sectors.”

Steel Development (MMSD), Nigerian National

Petroleum Commission (NNPC), the Canadian

High Commission, Department of Petroleum

Resources, Securities and Exchange Commission,

and a host of others.

In taking cognisance of the growing acceptance of

sustainability in Africa, we remain committed to

building our capacity to raise the standard of

excellence, surpass stakeholder's expectations

and ensure that the tenets of sustainability are

well-defined and engrained into the DNA of

society, leading to unprecedented economic,

social and environmental benefits in the years to

come.

We ask that you stand with us as we journey to a

future that generations unborn will thank us for.

Sustainably yours,

Bekeme MasadeChief Executive CSR-in-Action

CSR-in-Ac�on at a glance

Structure

Core programmes

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by

CSR-in-Ac�on: An organisa�on of firsts...

In the next decade, the most successful companies will be those that integrate sustainability into their core businesses.

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About us

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CSR-in-Ac�on is a conglomerate of three sustainability-focussed business: CSR-in-Ac�on Consul�ng, The College of Sustainable Ci�zenship and Corporate Social Responsibility Awareness & Advancement Ini�a�ve (CSR-in-Ac�on Advocacy).

We have a clear vision to propel collec�ve transforma�ve ac�on in Africa by promo�ng responsibility amongst all en��es in their day-to-day individual or business ac�vi�es.

‘‘CSR-in-Ac�on is poised to be the one-stop partner and consultancy for collec�ve social responsibility and corporate governance in Africa.’’

The preferred pla�orm partner

With a database of over 50,000 email subscribers and some 1,000 NGO partners with whom we work, as well as our direct rela�onships with diverse sustainability professionals, businesses and government ins�tu�ons, we promote sustainability ac�vi�es for posterity as Sub-Saharan Africa's first Corporate Social Responsibility (CSR) hub.

With our strong online presence and myriad of other tools, our pla�orm allows you to:

· tell the story of your social interventions to your stakeholders, both locally and internationally

· enhance the credibility of your message based on our validation as a reputable third party

· ensure longevity of your story by creating constant access to the material

· create wider access to your social and environmental investments

· bring the stories you want to be heard to the front burner.

ToolsWe help business communicate their sustainability aspira�ons through:

· Newsle�ers

· Dedicated campaigns

· Special reports

· Social media

· Periodic events.�

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Partners who share our vision

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Clients, sponsors and partners

bcsdn

ZONE 4 ENERGYMarketing

Foundation

Members of our group

c o n s u l t i n gZenera

Business solutions for today's world...

Mission, vision and mandate

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ethical and expert consultancy for sustainability solutions.

Mission Deliver improved solutions for Africa’s sustained development

through professionalism, flexibility, innovation and global partnerships.

MandateWe are an African-focused consultancy delivering long-term value to corporate

en��es through pioneering and bespoke sustainability strategies, networking,

performance management, ethics infusion and corporate character

development.

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Corporate responsibility strategy development

To succeed, businesses now have to take definitive steps and act responsibly towards people, planet and profit_ sometimes also known as the triple bottom line. We will partner with you to conceptualise and manage your

unique sustainability strategy, in line with your organisation’s goals.

At CSR-in-Action, we will help you clearly define your areas of focus, map out measurable metrics prior to

implementation, provide you with clear data collation processes, and then handhold you through the

culminating documentation, analysis and reporting process; editing your report to world class standards.

Case Study: Developing & Implemen�ng a Winning Sustainability Strategy

The client - a�er a successful global merger - iden�fied the need to adopt a more sustainable approach to business, and it looked to CSR-in-Ac�on Consul�ng as its trusted partner.

What we did

We conducted an ini�al benchmark exercise to

determine its posi�on both within its industry, and in

the Nigerian economic landscape. Building on the

founda�on of our findings, we were able to:

· design a sustainability manual with relevant

ini�a�ves in line with its global sustainability plan

and the Nigerian outlook for the future

· script its first sustainability report, ensuring that it

was compliant to the GRI G4 Core framework,

complete with AA1000 Assurance

· design monitoring & evalua�on, as well as impact

assessment frameworks to iden�fy needs and

m e a s u re p ro g re s s o f a c � v i � e s i n h o st

communi�es

· build capacity within the organisa�on for both

stakeholder engagement and sustainability

repor�ng.

Outcome

The client is now the first in its industry to prepare a

Nigeria-focussed sustainability report in line with the

GRI G4 standard. Furthermore, it now enjoys

increased support from the leadership team on

sustainability as an invaluable strategy for business

success.

The organisa�on remains a sa�sfied service user of

CSR-in-Ac�on Consul�ng.

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Sustainability incuba�on hub

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CSR-in-Action incubated the idea to create a network of CEOs focused on supporting efforts to achieve sustainable development in Nigeria.

Proposed by an oil & gas industry veteran, this local network of an interna�onal NGO is a CEO-led organisa�on of forward-thinking companies that galvanises the global business community to create a sustainable future for business, society and the environment.

What we did

CSR-in-Action incubated the organisa�on from its concep�on to realisa�on as a standalone Secretariat. Our support started when we invited a total of 30 CEOs from the most cri�cal sectors of the Nigerian economy to a CEO Business Roundtable on Sustainable Development to garner support for the establishment of the network.

After securing overwhelming support from the business leaders, we helped set up a tightly knit group of Subject Matter Experts (SME) comprised of passionate people from strategically chosen organisations within our network. The SME group was instrumental to providing strategic direction and creating implementation framework which was adopted by a Board of business leaders committed to driving the organisation's mandate.

Outcome

We serve as the Secretariat of the organisation, sett ing the groundwork for pr ivate sector participation in sustainable development in Nigeria. We helped secure the first members, employees, and partners, secured funding, completed its registration as a legal entity, and solidified the partnership with its international counterpart.

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CSR-in-Action is the ideal partner to nurture your ideas on social inclusivity, building the environment, and sustainability as a culture. Using our vast network, we help transform ideas to reality. We support individuals with the next big and bright idea on how to make the world a better place. We also offer support to corporates looking to develop and implement social investment projects, CSR and sustainability related initiatives; as well as a voice to communicate the organisation's efforts through our platform partnership.

Case Study: Incuba�ng the Move for Sustainable Development in Corporate Nigeria

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In 2016, CSR-in-Ac�on supported the launch of a new ini�a�ve focused on dr iv ing publ ic sector development in Nigeria. A pioneering ini�a�ve in Nigeria, the ini�a�ve is poised to partner with governments and academic ins�tu�ons to improve governance and transform public sector performance by providing learning and mentorship opportuni�es to qualified professionals with a passion for governance in West Africa. What we did

CSR-in-Ac�on Consul�ng was brought on to manage stakeholder communica�ons for the project, which involved iden�fying the most appropr iate communica�on channel for each stakeholder group, and dra�ing key messaging in line with their

expecta�ons. In addi�on, because we are the one-stop partner for efficient and viable business solu�ons, we were further engaged to support with the launch of the ini�a�ve with prominent stakeholders in the public and private sectors, as well as academia present. Since then, we have managed the ini�a�ve's communica�ons using new media tools, as well as offered advisory support to the ini�a�ve to help achieve its mandate.

Outcome

The ini�a�ve has completed its first round of applica�ons for the scholarship in Public Sector Governance at a top-ranking university in the United Kingdom. We have also announced the selec�on of the ini�a�ve first fellow, who will also serve his tenure at the same university.

Case Study: Driving Public Sector Performance in Nigeria

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Sustainability repor�ng

Sustainability reports have increasingly become the platform through which companies communicate their performance on social inclusion and environmental issues. The non-financial reporting space is at its infancy in Nigeria and CSR-in-Action has been the fulcrum for the growth and adoption of non-financial reporting practices in Nigeria since we commenced training on the Global Reporting Initiative (GRI) sustainability reporting framework in 2009.

We support companies in writing GRI certified sustainability reports on company performance. Our reporting approach is developed to build our client's capacity to write their own GRI certified reports with time.

As an industry first, we have a dedicated team of trained professionals who have garnered expertise and experience in consulting, drafting and developing report content for a sustainability reports using the GRI G4 framework and have now transited to the GRI standards and the Sustainability Accounting Standards Board. Our reporting approach using GRI framework also ensures flexibility for other sustainability frameworks such as ISO standards and the UNGC COP report. CSR-in-Action has written GRI reports for The Nigerian Stock Exchange, Etisalat, Lafarge; and GRI referenced reports for Total and Seven Energy.

Other reports include the premier UNGC Local Network’s report on Anti-Corruption with the Nigerian Economic Summit Group (NESG), and British America Tobacco Nigeria’s report on poverty alleviation; all obtainable on our web portal.

Since the launch of GRI's fourth genera�on repor�ng framework, G4, Nigerian companies appeared tardy in making the transi�on from G3.1. A mul�na�onal in the telecommunica�ons industry, with support from CSR-in-Ac�on, took on the challenge to put Nigeria on the upgraded sustainability repor�ng map by adop�ng the framework in its 2014 sustainability report.

What we did

CSR-in-Ac�on was at the core of the report

development. Adop�ng a new repor�ng framework

required a collabora�ve approach from both

organisa�ons. Prior to the report, the organisa�on

had reported using some GRI indicators. However,

achieving a standardised report proved to be a more

challenging endeavour. The increased level of

disclosures implied that support from all par�es and

key stakeholders within the organisa�on was cri�cal.

We engaged all stakeholders, collated feedback, mapped materiality, and ensured adherence to GRI’s core priori�sa�on.

Outcome

The organisa�on has con�nued its engagement with

us for 2 years running since then. We are pleased to

con�nue to be a part of the growth of sustainability

repor�ng in Nigeria.

Case Study: Nigeria's First GRI G4 Cer�fied Sustainability Report

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Training

Assurance

BRITISH AMERICANTOBACCO NIGERIA

FOUNDATION

Repor�ng

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In addition to the reports we have scripted, CSR-in-Action has been instrumental to the adoption and production of over 90% of the sustainability reports that exist in Nigeria today, through training, assurance services or report writing. Organisations which we have trained include KPMG, First Bank, Chevron, Securities and Exchange Commission and Coca-Cola.

Sustainability reporting footprint...

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The benefits of having a local assurance provider has brought about unprecedented benefits to indigenous organisa�ons. As a progressive financial ins�tu�on, the client has over the years posi�oned itself as a leader in the prac�ce of the sustainable banking principles. In addi�on, the organisa�on has consistently developed innova�ve products and services in its quest to achieving sustainability, and has produced GRI sustainability reports since 2009.

What we did

For our client, repor�ng on a wide number of sustainability ini�a�ves has long resulted in bulky reports. The 2014 sustainability report, using the GRI G4 framework, a�empted to solve this challenge by repor�ng only on what ma�ered most to the bank, thereby significantly reducing report content.

In a bid to retain the integrity of disclosures made in the report, CSR-in-Ac�on adopted a unique approach to providing assurance by observing key events throughout the course of the repor�ng year. This was only possible through mutual partnership and availability of local assurance partner.

We also assured stakeholder dialogue sessions that have produced high-level reports on na�onal policies affec�ng the agricultural industry.

Outcome

We have recorded 100% client sa�sfac�on, and con�nued the engagement with clients in following years.

Case Study: AA1000 Assurance for a Leading Financial Ins�tu�on

Assurance

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CSR-in-Action was the first AA1000 certified partner in the West African sub-region of the international organisation, AccountAbility. The AA1000 Assurance Standard was developed and first published in 2003 to assure the credibility and quality of sustainability performance and reporting.

We employ our competence and advancement in the field of sustainability to evaluate the extent of adherence of our client's stakeholder engagements and sustainability reports to the AA1000 Accountability Principles. Our assurance engagements with companies are backed up with advisory services aimed at improving our client's sustainability approach and repor�ng processes.

Needs and impact assessment

In ensuring a precautionary approach to social and environmental impact of business operations, good companies frequently conduct impact assessments to identify the future consequences of a current or proposed action. Companies also frequently conduct needs analysis to ascertain the basis for social investment projects. At CSR-in-Action, our expertise covers needs and impact assessments - environmental, social and economic impacts baseline studies, and tracer studies.

Child labour remains a cri�cal factor for considera�on under human rights for players in the agricultural industry. A�er embarking on a sensi�sa�on project in its host communi�es to elucidate the need to eradicate child labour, the client wished to record the impact of this outreach one year a�er.

What we did

CSR-in-Ac�on was engaged to visit 200 farms – spanning 10 loca�ons in its area of opera�on (Oyo North LGA) – to ascertain farmers' compliance with Child Labour regula�ons following the ini�al awareness exercise.

During the exercise, 187 farmers were assessed and 15 loca�ons covered including: Igboho, Ogboro, Saki, Idiku-Ago, Ilero, Ago-are, Owo, Otuu, Irawo, Baba-Ode, Ilaje, Ofiki, Komu, Igbojaiye, Itasa. In addi�on to the spot check, one-on-one and group sensi�sa�on was conducted for the farmers. To further reinforce behavioural change, the client and CiA branded Informa�on, Educa�on and Communica�on (IEC) materials which were hung on key holders and distributed to farmers and their workers.

Outcome

The child labour monitoring approach embarked on

by the organisa�on has been largely successful as

there was 98% compliance. However, we iden�fied

that non-compliance was largely due to poverty,

borne out of migrant children who were forced to do

the jobs to support themselves and their families.

Furthermore, some of the farmers could not afford

external labour and, therefore, believed they were

le� with no choice than to engage their children.

Case Study: Assessment of Agricultural Interven�on

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Research & business intelligence

Information is critical for accelerating and improving decision-making; optimising internal business processes; increasing operational efficiency; driving new revenues; and gaining competitive advantage. At CSR-in-Action Consulting, our team of experts engage in in-depth data gathering, analysis and review to equip businesses and their stakeholders with a broad overview of critical business elements and their attendant impacts.

In addition to our sustainability insights which feature benchmark reports, investor reports, and thought leadership articles, we offer bespoke research services covering a wide range of sustainability issues in diverse industries.

The CSIR is the first ever applied research and compilation on the sustainability practices of businesses in Nigeria. With the mandate of the CSIR to foster the adoption of best practices by providing cogent comparative reports on the sustainability approach of organisations in Nigeria (and West Africa), the CSIR is a one-stop shop for summarised information on companies' practices along people, planet and profit lines, and is a tangible resource for quick information and split decisions on companies' investment focus, workplace strategy and attitude to environmental matters.

What we did

In 2012, CSR-in-Action released the country's first collective social investment report an assessment of companies' sustainability performance. The report was launched during the 17th Nigerian Economic Summit on 10-12 November, 2012, and is endorsed by United Nations (UN) entities, including the United Nations Framework Convention on Climate Change (UNFCCC).

Case Study: The Corporate Sustainability Investor Report (CSIR)

In 2014, CSR-in-Action entered a partnership with Accenture Nigeria and Ernst & Young to review the framework and assure the report respectively, to remain consistent with world class standards.

Outcome

Sponsors, including NBC, Flourmills, PanOcean, GTB, UBA, Forte Oil, and Airline Services and Logistics Limited, have been recipients of even more recognition as a direct result of partnering our report. This is in part possible because of our wide dissemination to a diversity of stakeholders across sectors both locally and internationally, including United Nat ions ent i t ies , embass ies , state governments, other private sector practitioners and lots more. We have had endorsements from the United Nations Framework Convention on Climate Change (UNFCCC) and the Nigerian Economic Summit Group (NESG).

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Any organisation looking to attain the highest level of excellence in product & service delivery needs to constantly benchmark its processes – and in turn, its performance – against renowned international standards. At CSR-in-Action Consulting, we have a firm grasp of the importance of conforming to international best practices, and are, therefore, certified to provide expert auditing services in line with the ISO 14001 & 9001 covering environmental management and quality management respectively.

Environmental auditing using ISO 14001 & 9001 standards

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Community engagement is the way that firms interact and build bonds with the people within the environment which it operates in and draws resources from, to foster mutual understanding, trust, and support. Communities are systems composed of individual members and sectors that have a variety of distinct characteristics, interests and relationships, and this is a concept that we fully grasp at CSR-in-Action.

Hand in hand with our advocacy arm and our knowledge partners within communities across the region, we gather, dissect, and analyse data, which help us to determine and deploy strategies that work for each sub-group within communities. Our team is diverse with keen interest in the progress of the grassroots and have established key interdependencies that ensure that our interventions yield positive outcomes.

Community Engagement

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At CSR-in-Action, we know that knowledge is power!

Vision Create a forward-thinking

caste of global citizens

Mission Train over 5,000 people by 2020

using innovative, bespoke strategies

Mission, vision and mandate

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Objectives

Build the capacity of key stakeholders (CSOs & youth) in sustainability, through partnerships with corporate bodies.

Design courses that capture the essence of ever evolving global trends in sustainability

Serve as executive knowledge hub for professionals and experts in the sustainability field, to ensure continuous growth

The College of Sustainable Citizenship is the distinct capacity development arm of CSR-in-Action. Our mission is to provide world class executive education to African professionals in area of sustainable governance as a catalyst for national development. We are the premier organisers in west Africa, of the internationally certified training from the world renowned GRI, amongst other workshops aimed at empowering the social sector.

We offer training consultancy and in-house customised training courses for organisations. Our bespoke training programmes are tailored to meet your identified needs and are appropriate to issues faced by your organisations. Our courses are delivered by certified professionals and internationally recognised bodies, all of whom are experts in their fields.

Some of our highly regarded offerings include:

·�Introduction to Corporate Sustainability

·�GRI Sustainability Reporting

·�Effective Communication Skills

·�Energy & Mining: Governance Threats & Opportunities

·�Community Engagement for the Decisive Corporate

·�Entrepreneurship for Non-Profits

·�Impact Assessment for Sustainability Professionals

·�Media & Government Relations in Stakeholder Management

·�Managing your Value Chain

·�Designing and Managing Key Performance Indicators.

College of sustainable ci�zenship

Our training partners

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With the College of Sustainable Citizenship, you are guaranteed an academic, practical and experiential learning experience. Our carefully selected case studies, world-class facilitators training souvenirs, and fully-equipped training room ensure quality education for you from start to finish.

The College of Sustainable Citizenship has facilitated GRI training in accordance to the new G4 Guidelines for participants from leading organisations including Total, Diageo, Access Bank, Ernst & Young, Accenture and Lafarge.

Training experience

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In 2015, we partnered with Access Bank to provide world-class training to non profit through the Civil Society Organisation (CSO) Professionalism and Effectiveness Therapy (C-PET) workshops initiative. The focus of the workshops is to develop professional expertise in these CSOs by equipping them with the tools they need to function effectively in their chosen field. Together we facilitate 4 trainings per year, and our training partners have included PwC, SystemSpecs, Zenera Consulting and Unilever.

Civil Society Organisa�on (CSO) Professionalism and Effec�veness Therapy (C-PET) workshops

If you would like to partner us to provide bespoke trainings for your key stakeholders, please contact our training manager on 08176682287, 08176682288 or via email at workshops@csr-in-ac�on.org.

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...and many more

To find out more about the College of Sustainable Citizenship, please visit our website at www.csr-in-action.org.

We have trained hundreds of ins�tu�ons

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At CSR-in-Action, we do the right thing, the smart thing and the profitable thing!

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Mission, vision and objec�ves

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We aim to redefine the sustainability terrain in Africa, through collaborative strategies with stakeholders aimed at attaining higher levels of corporate governance, workplace ethics

and sustainable social investments

Mission

Vision To be the one-stop, fit-for-purpose partner of all stakeholders, driving

collective social action in Africa towards creating sustainable

shared value

ObjectivesPromoting collective growth in Nigeria, with a view to developing Africa as a continent

Driving the achievement of the SDGs and principles of the United Nations, especially the UNGC, ECOSOC and UNFCCC

Developing a framework/context for sustainability and voluntary reporting in Nigeria

Growing a new generation of socially-conscious citizensProviding a one-stop data bank for all related activities

Becoming the trusted partner on sustainability initiatives, including corporate governance, efficiency and collective grassroot development.

Our core programmes

Sustainability in the Extractive Industries (SITEI) Conference

SITEI was launched in 2012 with the Deputy High Commission of Canada, to facilitate the much-needed transparency and accountability within the tradi�onally opaque extrac�ve sector. In keeping with its mandate, the conference moved from Lagos to Abuja in 2015, to tap into growing government interest in the diversifica�on of the economy through the sector.

SITEI 2016 further built on this pla�orm backed, by our partnership with Nigerian Extrac�ve Industries Transparency Ini�a�ve (NEITI), and the endorsement of the Ministry of Mines and Steel Development (MMSD), and the Nigerian Na�onal Petroleum Corpora�on (NNPC). The theme for the year focussed on Revitalising the Nigerian Economy Beyond Oil: Prospects for a Thriving Export-Driven Extrac�ve

Sector, and witnessed increased par�cipa�on from the interna�onal community – US Consulate, Heinrich Boell Founda�on, Ford Founda�on – academia, players in the mining sector, and Civil Society Organisa�ons in addi�on to the private and public sectors.

A notable highlight of SITEI 2016 was the launch of the Sustainable Extrac�ve and Energy Principles (SEEP): a set of principles designed to guide industry players to priori�se inclusivity, earth, economy and repor�ng, as they conduct their business transparently and responsibly. SEEP, which was designed by the 2015 post-SITEI working group, is open to all organisa�ons to sign up on our website www.csr-in-ac�on. org, or by sending an email to SEEP@csr-in-ac�on .org.

We invite sponsorship and partnership for our annual conference. Please contact us at workshops@csr-in-action.org.

SITEI is a government-focussed ini�a�ve of CSR-in-Ac�on Advocacy.

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SITEI by

SITEI 2Policy, Affirma�ve

Ac�on and Sustained Growth

SITEI 4Unlocking the

Hidden Poten�al in the Extrac�ve

Industries

SITEI 5Revitalising the

Nigerian Economy Beyond Oil:

Prospects for a Thriving, Export-

Driven Extrac�ve Sector

2012 2014 2016

SITEI 6Building Local

for Global

st1 SITEI: Managing Your

Value Chain

SITEI 3Local Content Par�cipa�on, Accountability

and Transparency

2015 20172013

The SITEI gallery

L-R: Prof. Kenneth Amaeshi, (Chair of Business and Sustainable Development and Director of the Sustainable Business Ini�a�ve, University of Edinburgh)Prof. Yinka Omorogbe, Professor of Energy Law, University of Ibadan; Alan Tousignant, Economic Counsellor, US Embassy; Dauda Garuba,Nigeria Officer, Natural Resource Governance Ins�tute; Dr. Orji Ogbonnaya, Director of Communica�ons, NEITI.

L-R: Waziri Adio, Execu�ve Secretary, NEITI; Bekeme Masade, Alh. Sani Shehu, Na�onal President, Miners Associa�on of Nigeria

L-R: Abubakar Bawa Bwari, Dr. Orji Ogbonnaya, Bekeme Masade

Panel discussion at SITEI 1: 2012

L-R: Dr Hussaini Abdu, Country Director, Ac�on Aid; Mrs Owanari Duke, Country Director, Empretech Founda�on; Mr Niyi Yusuf, Managing Director, Accenture Nigeria and Mr Samuel Ayinde, Execu�ve Director, Interna�onal Organisa�on for Youth Advocacy and Development Incorporated.

L-R: Meka Olowola, Managing Partner, Zenera Consul�ng; Temitope Oguntokun, Head of Sustainability, Lafarge Plc; Bekeme Masade, Alan Tousignant

Abubakar Bawa Bwari, Minister of State for Solid Minerals addressing members of the press at SITEI 2015

L-R: Nere Teriba, Managing Director, Kian Smith Trade & Co, Nigeria; Chris�ne K, Director, Heinrich Böll Founda�on Nigeria; Alh. Sani Shehu Muhammed, Na�onal President, Miners Associa�on of Nigeria; Professor O.A. Okunlola, President, Nigeria Mining and Geo-Siences Society; Bekeme Masade, Prof. Ademola Omojola Omojola, H.O.D, Department of Geography, UNILAG; Prof. Okey Onyejekwe, Senior Special Adviser, Minister of Solid Minerals Development.

L-R: Chris�ne K, Director, Heinrich Böll Founda�on Nigeria; Prof. Okey Onyejekwe, Senior Special Adviser, Minister of Mines and Steel Development; Dr. Orji Ogbonnaya, Director of Communica�ons, NEITI; Bekeme Masade, Founder, CSR-in-Ac�on/Convener, SITEI; Alan Tousignant, Economic Counsellor, US Embassy.

L-R: Mr Ganiyu Azeez, Head LPG, Oando Marke�ng; Mrs Doyin Oluntona, Co-founder, Uturn Africa; Dr Ladi Bada, Managing Director, Shoreline Resources; Bekeme Masade, Execu�ve Director, CSR-in-Ac�on; Mr Aus�ne Avuru; Ms Lara Banjoko, Chief Execu�ve Officer, Zone4Energy and Mr Meka Olowola, Managing Partner, Zenera Consul�ng

L-R: Ogagbabo Adejo-Ogiri, Senior Manager, Oando Gas and Power Plc; Prof. Olugbenga Okunlola, President, Nigerian Mining and Geo-sciences Society; Yemisi Ransome-Ku�, Founder NNNGO; Lara Olaniran, Dirctor, Zone4Energy and Olawole Ogunsola, Chief Engineer, Department of Petroleum Resources.

L-R: O’Seun Odewale, Chief of Staff, Minister of Solid Minerals Development, and Prof. Okey Onyejekwe, Senior Special Adviser,Minister of Solid Minerals Development

L-R: Mrs Audrey Joe-Ezigbo, Co-Founder & Execu�ve Director, Falcon Corpora�on; Sir Chris Ogbechie, Director, First Bank Sustainability Center; (behind) Mrs Doris Akpovwa, Head, Government and Public Affairs, Statoil; Mr Ayo Oni, Former President, ICAN; Prof Wale Omole, Board of Trustee, CSR-in-Ac�on & Former VC, OAU

Bekeme Masade, Founder, CSR-in-Ac�on/Convener, SITEI, giving a welcome address at SITEI 2016

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The Corporate Sustainability Investor Report: Nigeria

The Corporate Sustainability Investor Report - formerly called the the Collec�ve Social Investment Report, is country's first ever widely disseminated and inclusive compendium of companies' sustainability performance.

CSIR 2012

The premier 2012 Report was endorsed by the United Na�ons framework Conven�on on climate change, the report was launched at the 17th Nigerian Economic Summit in Abuja.

In addi�on to the assessment of companies' social investments, the 3C-Index was introduced into the report in 2013 to rank performance against industry and best prac�se standards.

CSIR 2013 CSIR 2014

With Accenture and Ernst & Young as knowledge partners , we p r o d u c e d a m o r e r o b u s t encyclopeadia of corporate strategies adopted by companies in the drive for sustainability.

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The important feature of the CSIR is the CSR-in-Ac�on Corporate Ci�zenship Index (3c-Index) which is a ranking of business sustainability performance. Some leading organisa�ons have emerged as well as definite sustainability trends.

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CSIR is a business focussed ini�a�ve of CSR-in-Ac�on Advocacy

All of these and other reports, can be downloaded on our website atwww.csr-in-ac�on.org

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th The Good Citizen initiative was launched at the 4 Sustainability in the Extractive Industries (SITEI) Conference by Ms Yemisi Ransome-Kuti, Founder, NNNGO and Bekeme Masade, Chief Executive, CSR-in-Action, along with delegates at the conference. The initiative, which had commenced early 2015 on social media, is a nation-wide movement to promote unity by encouraging morals and respect for culture, anti-corruption and self-accountability through awareness generation.

The campaign is set to target the following core areas:

The good ci�zen!

Ethics Accountability Transparency Unity

The Good Ci�zen is a person-focussed ini�a�ve of CSR-in-Ac�on Advocacy.

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Clean Up Papa AjaoThe Good Ci�zen Ini�a�ve, in partnership with Clean Up Nigeria, was at Papa Ajao for the 10th edi�on of the Clean Up Nigeria Project. This programme marked two great projects that are celebrated annually – #EarthDay (April 22nd) & #WorldMalariaDay (April 25th) – and created awareness for proper environmental management at the grassroots of Nigeria, for a real difference in their lives.

Children's Day Celebra�onOn Wednesday, June 1, 2016, CSR-in-Ac�on partnered with Young Breed Ini�a�ve and Vetland Senior Grammar School to create awareness and empower student leaders to take their place as the leaders of tomorrow, today!

Play for HumanityAugust 19, 2016, was recognised all over the globe as World Humanitarian Day; a day dedicated to those who have suffered the effects of wars, conflicts and other natural disasters beyond their control. In recent �mes, it has grown increasingly important to provide ample support for the underserved, in pursuance not only of the Sustainable Development Goals, but also of a be�er world for all us. It is in this vein that CSR-in-Ac�on partnered with Zenera Consul�ng and the Founda�on for Moral Values Reorienta�on to reach out to the children at X-ite Fun Park, Jakande, Lekki, and show just how much we care in an exci�ng football match with the theme: Play for Humanity!

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#goodci�zenng

How can you support the good citizen initiative?

· Purchase our lapel pins; contact us at info@csr-in-action.org

· Donate annual or monthly sums to drive the agenda

· Present unique projects in line with our core objectives for a chance at partnership

· Volunteer man-hours to educate and to purchase quantities of pins for close contacts

· Sponsor t-shirts, stickers and other memorabilia which will be disseminated the nation over

· Use the logo and artwork on your reports, websites and social media

· Visit our website www.goodcitizenng.c om and endorse one of our petitions .

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...the collec�ve ac�on networkwww.csr-in-ac�on.org

I STAND AGAINST

CORRUPTIONDO YOU?

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Engage Client

Design

Intervention

Engage

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feedback into bespoke

template

Veri

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visit

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nalists and

contact them

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based on criteria,

and co-interview

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Matchmaking

Services

Looking for a credible partner or solution? CSR-in-Action houses a repository or of innovative ideas, projects and credible implementing partners.

The CSR-in-Action portal is an effective resource tool for both individuals and organisations, with a rich archive of informational articles, videos and pictures. In the past year, our portal has averaged 26,000 visits per week, with corporate organisations and professionals approximating 60% of the guests, 30% NGOs and 10% individuals. Thirty percent of visitors also have international presence. It is the first ‘matchmaking’ portal in West Africa; through which organisations can transparently seek credible partners.

Online Partners

We have 2 major online partners through which we ensure that our clients get value for money and gain reach beyond Nigeria to the African and North American continents.

Foundation Center: is the world’s leading source of information on philanthropy, fundraising, and grant programmes and is based in the USA.

BiD Network: is an online resource whose mission is to contribute to sustainable economic growth in emerging countries through entrepreneurship. BiD runs online competitions and matchmaking services. It is headquartered in The Netherlands, with branches in Colombia and Rwanda.

Matchmaking

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The organisation - through its foundation - had adopted schools in 18 different states in the North, South-South, South-West Nigeria. To further structure their interventions in education, they needed NGOs with expertise in Teacher Training Management, Scholarship Management, Community Engagement and Rehabilitation of school structures.

The foundation had less than 2 weeks to reach out to and engage the selected NGOs. They started off with 2 adverts in the dailies on a Monday, and when by Wednesday, the response was not as expected, CiA was called in.

What we did

We quickly put together an RFP and sent an email blast to our database comprising thousands of NGOs. We sorted through and shortlisted entries based on cr iter ia, intuit ive knowledge and proof of professionalism. After which we sent out to the organisations to send more information which we subjected to pre-determined quantitative metrics. We then co-interviewed (in partnership with the foundation) selected organisations face-to-face and via telephone.

The outcome

CiA surpassed expectation by 400%, garnering over 50 complete applications within 4 days and within agreed timelines. Through proactive pursuit of applicants, we ensured that a good number of applicants provided at least 60% of requirements. Our exercise increased awareness for the foundation, as well as enhanced its brand collateral. The foundation also enjoyed increased trust within recipient circles, as many applicants were convinced about the integrity of the call based on its handling by a trusted partner.

Case Study: A Foundation’s ‘Adopt A School’ Project

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At CSR-in-Action, our goal is to provide our members and other sustainability advocates with a holistic experience. As a result, our product offerings are close to the hearts of our target audience and may be accessed by private sector companies, government and multilateral agencies. We have partnered with professional partners to make these products readily available in Nigeria and West Africa.

Our products

Diagnos�c Kits Water Purifica�on System

Medical Equipment Supplies and Services (MES)

Green Technology

Seeker So�erwareHearing AidsDialysis Machines

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Thank you for the educative workshop which was not only timely but relevant to our organization; and for keeping your promise on the training materials in addition to the ones provided for us at the workshop. My organization and I are very grateful.Olukunle Adeogun, Treasurer, Women Consortium of Nigeria, (WOCON)

I liked the course and think the facilities did a wonderful job. Course content was adequate and rather easy to understandTaiwo Oyewole, Corporate Communications, First Bank Nigeria Plc

We would like to appreciate CSR-in-Action for your pivotal role in writing our first Global Reporting Initiative (GRI G4) Sustainability Report. We were particularly impressed by your professionalism and your interaction with the members of our staff... We would therefore like to thank you for your expert service throughout our engagement and for the quality of work you produced. Oyetola Oduyemi, CSR Manager, Etisalat Nigeria

An insightful training session on GRI G4 reporting. We had great fun and learnt virtually everything we needed to know in a relaxed, fun-filled manner. I would gladly do this again if I have to. Thanks to Bekeme Masade and her team!!! Eunice Sampson, Head, Philanthropy, Zenith Bank

We were particularly impressed with the course material which touched on the specific areas that we have always had challenges. Your approach to learning was very practical and interactive and it allowed us relate the concepts to our everyday experiences.Deji Dare, Lead Executive, Ninetysix Media

“Quality deliverables and professionalism from a dedicated and responsive team at CSR-in-Action. They are organised and very easy to work with. I must say that it is great to deal with an organisation in Nigeria that is so responsive to the client's needs, delivers results on time and is willing to make the work flow process so easy and effortless.”Dr. Glenn Bestall, Vice President, QHSSEC, Septa Energy Nigeria

Tes�monials

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“The [Collective Social Investment] Report is a very useful, informative and comprehensive source. It aided my research on sustainability policies in Nigeria and facilitated my data collection immensely. Given the fact that there is very limited literature and information on CSR practices in West Africa, this compendium is a step in the right direction for communicating CSR policies in the region.”Allison Alassan, Msc. Candidate, Cranfield School of Management, UK

“We were really excited to work with the CSR-in-Action team. Their dedication, support and impressionable commitment guaranteed we got the most suitable partners required for our highly lauded Adopt a School project nation-wide.”Esima Ogoro, Oando Foundation

“CSR-in-Action in collaboration with ESS has provided a fresh wave of thought on sustainability, with a stimulated paradigm shift intended as block busters of barriers between competitor organizations. These past 3 days of intensive, trenchant and profoundly interactive sessions has created a new mind-set, entrenching sustainability as the "dominant feature" in a new world order.”Emeka Mba, Community Relations Manager, Coca-Cola Nigeria Plc

Thank you so much CiA team! You are highly appreciated for your commitment to building us up and making our operations more attune with world best practices. Well done. Looking forward to more sessions like this.Eno Bakare, Founder, SchoolbagsForSmiles Foundation I am proud of our alliance and glad CSR-in-Action is being recognized for its good works and commitment to excellence. A well-deserved honour! Luz Rodriguez, Foundation Center

Thank you so much for the opportunity to attend the CSO Professional and Effectiveness Therapy (C-PET) Workshop held on Thursday, 15th December 2016. It was a great learning opportunity for me as a person and also as a representative of my organization. Tolu George, MindTheGap Foundation

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Board members

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Professor Wale Omole obtained a B.Sc. honours in Agriculture, Master of Philosophy in Animal Science at the University of Ife, and a PhD in Nutritional Biochemistry at the University of Alberta, Canada. He was Dean of Agriculture and Vice-Chancellor of Obafemi Awolowo University. He served as Chairman Committee of Vice-Chancellors of Nigerian Universities, as Executive Board Member Association of African Universities and a Life Member of International Association of University Presidents. He was selected the 1995 Man of the Year for Institutional Management by the American Biographical Institute.

He is currently Pro-Chancellor and Chairman Governing Council of Ladoke Akintola University of Technology. A Consultant and Adviser to a number of corporate outfits on Strategies and Value Creation from intangible assets, Conflict Resolution and Business Development, Chairman, Editorial Board and Director of the Guardian Newspapers Limited of Nigeria, Fellow of Computer Association of Nigeria, and Fellow of Nigerian Union of Journalists.

Bekeme Masade, Founder/Executive Director, CSR-in-Action Bekeme Masade is a Harvard-trained social entrepreneur and currently serves as the Chief Executive Officer of CSR-in-Action; an organisation dedicated to promoting the advancement and awareness of Corporate Social Responsibility, women and youth empowerment, good governance and sustainable development in Nigeria.

She holds a Merit in International Human Resource Management & Employment Relations (MSc) from the prestigious University of London, Queen Mary College. As a renowned policy maker and private sector leader Bekeme was nominated to represent Nigeria, alongside other African nationals to understudy the German green economy - Energiewende - and sustainability, with a view to localising the principles for economic

diversification in Nigeria.

Under her leadership, CSR-in-Action has also enjoyed regional recognition as a sustainability expert from both the public and private sectors. She initiated the Sustainability in the Extractive Industries (SITEI) conference and has nurtured it into its fifth year with strong government participation. She also implemented the first ever Collective Social Investment Report in 2012 to showcase business activities in the light of Corporate Sustainability and recently partnered with Accenture and Ernst & Young.

Professor Wale Omole (OFR), Chairman of the Board, CSR-in-Action Advocacy

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She also led the business on to specialisation in sustainability strategy development, expert head-hunting, reporting, assurance, as well as strategy development under the consulting and training arms of the firm.

Bekeme is a certified trainer of the world globally renowned GRI G4 sustainability reporting and a certified

trainer having undergone the “Train the Trainer” programme. Bekeme is Chairman of the Board of Passion

House and is on the Boards of Sustainable Waste Recycling Community of Nigeria and BuzzDigital.

Nechi Ezeako, Execu�ve Director of the Ins�tute of Directors Nigeria (IoD Nigeria), and Execu�ve Secretary

Centre for Corporate Governance. Nechi a lawyer, writer, corporate governance specialist and trainer as well as a chartered secretary and administrator. She has acquired over 28 years post-call to bar diversified and versa�le experience in different roles including company secretarial, legal, business advisory, regulatory/statutory compliance, corporate governance, logis�cs, nego�a�ons, HR management, general management and administra�on spanning banking, manufacturing, real estate, consul�ng, amongst other sectors.

Nechi is a Fellow of the Ins�tute of Chartered Secretaries and Administrators, London and Nigeria, and holds a Master of Science (Dis�nc�on) degree in Corporate Governance from the Leeds Metropolitan University, United Kingdom. She also

obtained Bachelor of Laws degree from the University of Nigeria, BL from the Nigerian Law School, Lagos, and is an authorised trainer on the global corporate governance.

Omobolanle Victor-Laniyan, Head, Sustainability, Access Bank PLC, Nigeria Omobolanle Victor-Laniyan has been working in the field of Sustainability and Communications for over 17 years. She joined Access Bank in 2008 to establish the Sustainability function and has since led the Bank's efforts in its Sustainability performance. In 2011, she initiated the Nigeria Sustainable Finance Week to create awareness and education on Sustainability and the need for the financial sector in Nigeria to develop a set of principles that will guide their sustainability performance. This was implemented in collaboration with UNEPFI and the DFIs, leading to the development of the Nigeria Sustainable Banking Principles.

Omobolanle has since been actively involved in ensuring implementation both within

Access Bank and other financial institutions. She serves as the internal leader and “go to” expert for

sustainability in Access Bank and the financial sector, monitoring emerging trends, programs and issues;

communicating and educating others on sustainability. She leads the interface with stakeholders (domestic and

international), on the Bank's sustainability agenda and also responds to questions or statements of position on

Sustainability related matters. She mentors Sustainability champions in other African financial institutions and

provides them with relevant support required to implement the necessary positive change in their institutions.

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Tokunbo George-Taylor, Managing Director, Hill+Knowlton Strategies Nigeria Thoroughbred professional, Tokunboh George-Taylor's eye for detail and commitment to hard work, has earned her a prominent position in the public relations industry.

Currently, she is the Managing Director of Hill+Knowlton Strategies Nigeria, a global public relations company headquartered in New York.

She worked at Oando PLC for 14 years and during that time, she headed the Corporate Services, Corporate Communications and Corporate Social Responsibility divisions. Most recently, she was a director of the Oando Foundation, establishing the foundation in Nigeria, United States and United Kingdom. She also developed its framework and

partnerships. She is an alumna of the University of Wisconsin, USA, where she studied Economics.

Meka Olowola, Managing Partner, Zenera Consulting

Meka Olowola is one of the leading investor relations and change management

specialists in Africa. He has over 20years cross-functional experience in integrated

marketing communications, brand strategy and integrations, investor relations and

sustainability. His multifaceted work experience straddles Community Relations, Public

Relations, Banking, and Oil and Gas. As a crisis communications and change

management specialist (Colorado State University certified), he is a much sought after

trainer and management consultant who has facilitated a good number of workshops

on branding, media, crisis and stakeholder communications.

CONTACT US For all your business solu�ons:E: consul�ng@csr-in-ac�on. orgT: 08171920003, 08176682294

To join any of our training classes:E: workshops@csr-in-ac�on. orgT: 08176682288, 08176136696

To partner with us on any of our ini�a�ves: E: advocacy@csr-in-ac�on. orgT: 08176682287, 08176682291

For general enquiries:E: info@csr-in-ac�on. orgT: 08076884871