CRM - Project Delivery Process

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Weekly Tasks CRM Project Delivery Process Chart Pre Kick-off Kick-off / BPR Configuration Data Migration Training & Support Business Analyst/Database Architect Project Management Finance Sales Opportunity COMMIT Forecast Assign PM and BA CLOSED WON Project Kick-off Preparation Project Kick-off BPR Session Sys. Validation. Client Sign-off. Data Mapping Data Validation. Client Sign-off Training Preparation Support Period Project Feedback Complete Invoice Forecasting Knowledge Sharing Session with Sales Rep/PM Project Plan Requirement Specification Document Data Migration User & Admin Training Project Completion Review Project Status Resource Booking, Budgeted/ Planned Hours Project Dates. Project Resource Assignment Project (Theikos Org) Project (Open Air) Project Hours Update Weekly Status Report Task % Completion Timesheets System Configuration/ Customization Client Sign-off Invoice Creation Payment Follow-up

Transcript of CRM - Project Delivery Process

Page 1: CRM - Project Delivery Process

Weekly Tasks

CRM Project Delivery Process ChartPre Kick-off Kick-off / BPR Configuration Data

MigrationTraining &Support

Bus

ines

s A

naly

st/D

atab

ase

Arc

hite

ctP

roje

ct M

anag

emen

tFi

nanc

eS

ales

Opportunity

COMMIT

Forecast

Assign PM and BA

CLOSED WON

Project Kick-off Preparation

Project Kick-off

BPR Session

Sys. Validation.Client Sign-off.

Data Mapping

Data Validation.Client Sign-off

Training Preparation

Support Period

Project Feedback

Complete

Invoice Forecasting

Knowledge Sharing Session with Sales

Rep/PM

Project Plan

Requirement Specification

Document Data Migration

User & Admin Training

Project Completion

Review Project Status

Resource Booking, Budgeted/ Planned Hours

Project Dates. Project Resource Assignment

Project (Theikos Org)

Project (Open Air)

Project Hours Update

Weekly Status Report

Task % Completion

Timesheets

System Configuration/ Customization

Client Sign-off

Invoice Creation Payment Follow-up