Creating a Front Desk Professional Action Plan by Irena Mena
21
speaktme.com
-
Upload
themillenniumexperience2015 -
Category
Education
-
view
67 -
download
2
Transcript of Creating a Front Desk Professional Action Plan by Irena Mena
speaktme.com
EACH TABLE WILL ELECT A “SCRIBE” TO WRITE ALL IDEAS, AND A
“SPOKESPERSON” TO CONVEY THEM INFRONT OF THE CLASS
speaktme.com
FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:
Slideshare.net/TheMillenniumExperience2015
speaktme.com
FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:
Slideshare.net/TheMillenniumExperience2015
speaktme.com
What Does It Mean to Be a Front Desk Employee?
Understand the Importance of
the Growth Indicators
Maximizing the Appointment
Book
Sharpening your Customer Service Skills
Reporting from the Front Desk
Marketing From the Front Desk
Tips and Tricks
Action 1
Action 2
Action 3