Content marketing nyenrode - v02 charles- shimon

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Transcript of Content marketing nyenrode - v02 charles- shimon

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Shimon Ben Ayoun!Managing Partner!

spotONvision!

!July 1st 2014!

#b2bnl  

Content Marketing & Digital Connections !

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Shimon Ben Ayoun!Co-­‐Founder  &  Managing  Partner  

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MIKE VOLPE CMO HUBSPOT

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Challenges Q1- 2007!

•  10 beta customers!•  2-3 leads per day!•  5 people in company!•  Small seed investment by founder!

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Build Marketing Assets!

•  Blog!•  Free Tools!•  Podcast!•  Videos!•  Photos!•  Presentations!•  eBooks!

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Case Study: HubSpot Blog!

•  Top 3 source of leads!•  ~10% visit company website!•  ~10-20% lead conversion rate!

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Building Marketing Assets(2013)!

•  1,600  blog  ar,cles,  4.8M  views  •  260  presenta,ons,  993K  views  •  200  YouTube  videos,  586K  views  •  150  podcast  episodes,  160K  views  •  100  webinars,  125K  views  

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Status in 2013!

Marketing that generated growth & Love!

1  

2  

3  

Revenues 2013: $77.6 million!

#Customers: 11,000 +!

#Employees: 750!

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What  is  Content  Marke,ng?  

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Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire,

and engage a clearly defined and understood target audience - with the objective of driving profitable customer

action. !!

Source: Joe Pulizzi!

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The Age of the Empowered Customer!Does 60% of the buyer journey without contacting sales!

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Buyer PersonasKnow your customer!

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Only marketers who are customer-obsessed and adapt to consumers’ changing behaviors in real time will succeed.

Forrester Research

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Results of using Buyer Personas!

•  Change misconceptions about buyer segments!

•  Effective marketing messages and programs!

•  Better engagement!

•  Insight in how to nurture your buyer!

•  Better marketing ROI !

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Buyer Persona A!

Stages! Question from buyer!

Suitable Content!!

awareness! trigger! 1.  Article/Blog!2.  Video!3.  Paid media!

research! 1.  Webinar!2.  Email news!

consideration! assess! 1.  Whitepaper!2.  eBook!3.  Master Class!4.  Round Table!

negotiate! 1.  ROI calculator/Quick scan!

2.  Demo!3.  Testimonial!

decision! purchase! 1.  Face-to-face event!

Figure out what content triggers!

Content Mapping!

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Content creation criteria!

After the mapping, before you create your calendar, please check: !!•  Is it really relevant to your buyer?!•  Is it unique?!•  Does it add value?!•  Does it make sense for you to produce? Is it in your

domain?!•  Can you actually create it easily?!

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Survey results online !

Interview with one of the authors!

Press release!

Summary of the results!

Blog post about the survey in general!

1 article per chapter!

Webinar about the survey!

The long life of a Survey!

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3  out  of  4  CEOs  want  marketers  to  become  100%  ROI-­‐focused  

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Less than 1 in 3 companies properly calculate marketing ROI*!

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Revenue Performance Indicators

Value

Reach

Conversion

Velocity

Return

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REVENUE IMPACT REPORT!

NUMBER OF LEADS & OPPORTUNITIES GENERATED!

Analysis!

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Analysis!

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MEET ERNA!(based on a true story)!  

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Digital Body Language!

Engagement fit!•  Interested in Content Marketing

(found us via google)!•  Funnel Stage – Awareness!•  Main message – You can reach

more with content!  

Profile fit!•  Segment marketing manager!•  Large Insurance company!•  Large marketing teams!  

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v Eloqua Best Practices: The Revenue Lifecycle™

Communication Effectiveness

Batch and BlastProduct-Driven

SegmentCustomer-Driven

One to OneBehavior-Driven

Right-Time Right-MessageTrue Personalization

Forrester Research

“Campaigns that target based on Website user click-stream data outperformuntargeted broadcast campaigns by nearly 4 to 1.”

Marketing Sherpa

“Segmented lists yielded an 11.7% CTR v. un-segmented lists of same size yielding only a 0.6% CTR.

Aberdeen Group

Best-in-class lead scoring programs increase pipeline thickness by 27% v. the average of 12%.

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Lead Nurturing!

Search Google!•  Found spotONvision

eBook and visited relevant webpages!

Attended the webinar!•  Follow-up afterwards!

Sent eBook Follow-up!•  An invitation for a webinar!

Registered for the webinar!•  Sent all details and agenda

appointment!

2 Weeks!

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SO, WHAT’S NEXT?!

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START WITH THE BASICS!GET TO KNOW YOUR BUYER AND HIS/HER BUYER JOURNEY FIRST!

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CONTENT IS THE NEW CURRENCY!

BUT HAVING QUALITY CONTENT IS ESSENTIAL FOR B2B ENGAGEMENT &

CONNECTIONS!

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DON’T INVEST IF YOU PLAN TO DO IT ONCE!Content Marketing requires consistency and continuity!

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Some  Examples  

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B2B Marketing Forum!

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The Buyer! Content Marketing!

Lead Management! Marketing Automation!

spotONservices!

Want to know more? Or need [email protected]!

Helping in transforming marketing from cost-center to revenue generator!!

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Thank You!!!

Shimon Ben Ayoun!@shimonbenayoun!