Experience the differenceSTRATEGY ▪ CONSULTING ▪ SUPPORT

Consumerisation of IT

Peter Deane Enterprise Architect

STRATEGY ▪ CONSULTING ▪ SUPPORT

Consumerisation Is An Exploding Trend

92 million computers were sold in the last quarter of 2010 but more than 100 million smartphones were sold within the same time frame Insurance Company Introduced BYO for mail sync

Bank offering BYO stipend

Airline using slates for flight planning and forecasting

Pharmaceutical issuing slates to 40,000 sales employees

STRATEGY ▪ CONSULTING ▪ SUPPORT

Multiple Innovations Coming Together

Natural interaction

Data explosion Social

computing

Ecosystem of computers

Pervasive displays

Ubiquitous connectivity

Cloud computing

STRATEGY ▪ CONSULTING ▪ SUPPORT

Business and Social Worlds Collide

Integrated social tools and applications

Integration with external social networks

Internal social computing tools

Presence & IM

Voice & video

Online meetings

Social networking

STRATEGY ▪ CONSULTING ▪ SUPPORT

Pace Of Change Incapacitating

STRATEGY ▪ CONSULTING ▪ SUPPORT

Leaving us Somewhere between progress and paralysis-a kind of no-mans-land…

‘under dispute between parties that leave it unoccupied due to fear or uncertainty’

STRATEGY ▪ CONSULTING ▪ SUPPORT

Agree A Vision• Unified Login-• Domain users/partners/users with web identities

• Unified access-• Two factor authentication/device type/OS version/Location-all available for

authentication. Any platform cloud or on-premise and Information as a platform across cloud and devices

• Unified management:• User centric management/Governance model for consumer devices/flexible

application delivery tied to users/telemetry across all devices on premise or in-cloud• ‘Follow me’ stateful workflow• Developing ‘spaces’ on devices• De-emphasise applications and emphasise tasks and

work state persistence• Hybrid consumer and business synchronisation

experience

STRATEGY ▪ CONSULTING ▪ SUPPORT

Balance the forces

STRATEGY ▪ CONSULTING ▪ SUPPORT

Take Some Practical Steps• Build a Different IT Capability or Risk

Becoming Irrelevant• Assess your users• Understand content and information

sensitivity• Recognise device types and application

needs• Define the criteria for a successful solution• Update your organisational policies• Provide implementation and development

resources• Pilot your solution and plan for continuous

improvements

STRATEGY ▪ CONSULTING ▪ SUPPORT

And Make use of Assessment Tools Like Gartner's Mobile Enterprise Application Platform Critical

Capabilities

• Management Tools Critical Capability, • Integrated Development Environment (IDE) and

Multichannel Tool Critical Capability, • Application Client Runtime Critical Capability, • Security Critical Capability, • Enterprise Application Integration Tools Critical

Capability, • Multichannel Server Critical Capability • Hosting Critical Capability • Packaged Mobile Apps or Components Critical

Capability 

STRATEGY ▪ CONSULTING ▪ SUPPORT