Inside the Mind of the Information User: the consumerisation of IT … · 2012-05-25 · sales,...

AIIM ExecutiveLeadership CouncilSummi t #1May 24-25th 2012, Sheraton Skyline Hotel London

Inside the Mind of the Information User: the consumerisation of IT

www.aiim.org/elc

The success of EVERY organisation, in EVERY vertical market will be directly tied to their ability to master the richcornucopia of information assets and associated opportunities of the world of the future. As industry leaders, wecome together in AIIM’s first European Executive Leadership Council summit to collaborate, inspire, and set adirection for our industry in terms of how to best optimise the consumerisation of IT.

Welcome to the first summit of the European Executive Council. The speed of change in the Content Management industry, and the results of our recentinfluential market reports co-authored by Geoffrey Moore and Andy McAfee are spurringunprecedented growth for AIIM — in members, revenues, and influence in the technologymarketplace. It’s now time to take the next step.

As industry visionaries, we’ve brought you together today to create a permanent space, aleadership space, to identify the industry trends and technologies that are transforming theuser experience. With expert facilitation by Futurist and Executive Director of the ITLeadership Academy, Thornton May, we have two primary goals:

n Articulate the impact that these new technologies will have on the workplace

n Define specific use cases for how the technologies can transform organisations andways of work.

Today, we’ll forge a new path where technology not only organises business, it drivesbusiness by connecting people, ideas, and knowledge. The results of our work will bepublished and shared with the AIIM community and beyond.

The future is already here, what is needed is a vision. I thank you for committing yourselfto working with us to create that vision. Let’s have some fun.

John ManciniPresidentAIIM


www.aiim.org/elc

AIIM ExecutiveLeadership CouncilSummi t #1

May 24-25th 2012, Sheraton Skyline Hotel London

Welcome


www.aiim.org/elc

AIIM ExecutiveLeadership CouncilSummi t #1May 24-25th 2012, Sheraton Skyline Hotel London

The success of EVERY organisation, in EVERY vertical market will be directly tied to their ability to master the richcornucopia of information assets and associated opportunities of the world of the future. As industry leaders, we cometogether in AIIM’s first European Executive Leadership Council summit to collaborate, inspire, and set a direction for ourindustry in terms of how to best optimise the consumerisation of IT.

May 24th 2012 - Sheraton Skyline Hotel, London

May 25th 2012 - Sheraton Skyline Hotel, London

*Small and full-group discussion will be included in each speaking session.

3:00-3:15 Welcome Atle Skjekkeland — Chief Operating Officer AIIM John Mancini — President, AIIM

3:15-4:00 Introduction & Level Set Thornton May – Futurist, IT Leadership Academy

4:00-4:45 Future of Work* Paul Roehrig, Assistant Vice President of Strategy,Cognizant Technology Solutions

4:45-5:00 Break

5:00-6:00 The New Affluent* Michela O’Connor Abrams, President, Dwell Media

6:00-7:00 Drinks Reception

7:00-8:00 How Executives Consume Content* Eric Hellweg, Managing Director, Digital Strategy &Editorial Director, Harvard Business Review

8:00-9:00 Working Dinner

8:30-9:00 Summary of Previous Days’ Highlights

9:00-10:00 Thoughts on Information Use &Information Users*

Dr. Curt Carver, Vice Chancellor & CIO, University System of Georgia

10:00-10:15 Break

10:15-12:00 Opportunities and Challenges of theConsumerization of IT* Michael Moon, CEO, Gistics, Inc.

12:00-1:00 Working Lunch

1:00-1:40 Thoughts on Information Use &Information Users*

Edward C. Gough, Jr., Chief Scientist & CTO, NATOUndersea Research Centre

1:40-1:50 Break

1:50-2:50Workplace 4.0: ‘presence’ replacespresenteeism: how the new generation ofmobility is transformingthe workscape*

Philip Tidd, Head of Consulting EMEA, Gensler

2:50-3:00 Summary & Send Off

n Knut Magnus Aasli, Head of ECM Consulting, EVRY

n Enrico Bradamante, Vice President Commercial Business, Document Imaging and Enterprise

n Curt Carver, Vice Chancellor & CIO, University System of Georgia

n Bryant Duhon, Editor/Community Manager, AIIM International

n Andreas Engel, Solution Expert - ECM, SAP AG

n Chris Fenton, Account Executive, AIIM International

n Robert Fillmore, Head of Social Business, SkyDox

n Tim Fraser, Business Consultant, ACS Xerox Company

n Josh Gilbertson, Co-Founder and Business Leader, SkyDox

n Edward C Gough, Jr., Chief Scientist & CTO, NURC

n Andrew Graham, Director, PD Sales EMEA, AIIM International

n George Harot, European Product Marketing Manager, Mobile Solutions, OpenText Corporation

n Eric Hellweg, Executive Editor, Harvard Business Review Online

n Craig Hepburn, Global Director, Digital & Social Media, Nokia

n Roger Johnston, Vice President Business Development, Nuix

n Anne Knipp, Vice President Pre-Sales Consultancy, HYPE Innovation

n Graham Lewis, Marketing Solutions Manager, Canon Europe Ltd.

n Vijay Magon, Managing Director, CCube Solutions

n Karl Mayrhofer, Managing Director, Fabasoft Distribution GmbH

n Colin Miller, Regional Marketing Executive, ABBYY Europe GmbH

n Ali Moinuddin, Chief Marketing Officer, SkyDox Limited

n Michael Moon, CEO, Gistics

n John Newton, CTO, Alfresco Software, Inc.

n Michela O’Connor Abrams, President, Dwell Media

n Algirdas Pakstas, Professor of Network Planning and Simulation, London Metropolitan University

n George Parapadakis, ECM Strategy & Market Development, IBM United Kingdom Limited

n Paul Roehrig, Assistant Vice President of Strategy, Cognizant Technology Solutions

n Llewellyn Thomas, Innovation & Entrepreneurship Group, Imperial College Business School

n Philip Tidd, Head of Consulting, Gensler

n Jennifer Van Lent, Vice President Marketing, HYPE Innovation

n Bodo Wagener, Vice President of Sales, ABBYY Europe GmbH


www.aiim.org/elc


Participant List:

Facilitator:Thornton May,Futurist & ExecutiveDirector, ITLeadershipAcademy

Host:John Mancini,President, AIIMInternational

Host:Atle Skjekkeland,COO, AIIMInternational

Thornton MayThornton May is Futurist, Executive Director and Dean of the IT Leadership Academy. His extensive experienceresearching and consulting on the role and behaviors of Boards of Directors and “C” level executives increating value with information technology has won him an unquestioned place on the short list of seriousthinkers on this topic. Thornton combines a scholar’s patience for empirical research, a stand-up comic’scapacity for pattern recognition and a second-to-none gift for storytelling to the information technologymanagement problems facing executives.

Thornton has established a reputation for innovation in time-compressed, collaborative problem solvingpioneering the Lyceum (an intense learning experience designed to keep ‘C’-level executives abreastof emerging technology trends); the Directors’ Institute (a forum for Board members to increasetheir awareness of technology management issues); and the Controller’s Institute (arena for European ChiefFinancial Officers to fine tune processes associated with making technology investments). Thorntondesigns the curriculum that enables the mental models that allow organizations to outperform competitors,delight customers and extract maximum value from tools and suppliers.

Thornton’s insights have appeared in the Harvard Business Review (on IT strategy); The Financial Times (onIT value creation); The Wall Street Journal (on the future of the computer industry); the M.I.T. SloanManagement Review (on the future of marketing), American Demographics (on the evolving demographics ofElectronic Commerce), USA Today (on the future of the consumer electronics industry), Business Week (onthe future of CEO direct reports) and on National Public Radio (debating the future practice of strategy withProfessor Michael Porter). Thornton is a columnist at Computerworld, CIO Decisions, and has served as anAdvisor to the Founding Editors of Fast Company Magazine.

http://www.linkedin.com/pub/thornton-may/0/4b2/a22


www.aiim.org/elc


Facilitator:

John ManciniJohn F. Mancini joined AIIM in May 1996 as President. Prior to joining AIIM, Mancini spent 11 years invarious positions at the American Electronics Association in Washington, D.C., most recently as Executive VicePresident and Chief Operating Officer. He has also served as Executive Director of the Foundation for PublicAffairs. He holds a bachelor’s degree from the College of William and Mary and a master’s degree fromPrinceton University.

Mancini is a frequent speaker at meetings and conferences throughout the world on various topics focused ontrends in the technology marketplace and the evolving and expanding role of information professionals inhelping organizations build effective information management strategies.

Mancini blogs under the title “Digital Landfill”, is an active participant on multiple social networks (usually as“jmancini77”), and is the author of a series of “8 things you need to know” ebooks.

http://www.linkedin.com/in/jmancini77

Atle SkjekkelandAtle Skjekkeland joined AIIM in 2004 as Managing Director for its European operation, was promoted to VicePresident for AIIM in 2006, and became Chief Operating Officer in 2011. He is responsible for marketing,sales, delivery, and support of all AIIM products and services, which include events, webinars, training,research, and membership.

Atle is the architect and driving force behind AIIM’s Certificate programs, which have had 20,000+ courseattendees over the last 5 years. He has delivered workshops across the world, and established trainingpartnerships on almost all continents. He is also the architect behind the new Information Certificationintroduced in 2011 and available worldwide via Prometric exam centers.

An early adopter of social media to improve member communication, brand exposure, and Web traffic; overthe last few years he has developed AIIM’s strategy for using the Web as a platform for education andnetworking.

Atle holds a Master’s degree from the Norwegian School of Economics and has 15+ years of experienceworking within IT. He is eager to find new ways technologies can add value, disrupt markets, and create ablue ocean opportunity. Atle is also interested in the future for information workers with improved usability,mobility, knowledge sharing, and retention.

Renowned as a very energetic and lively speaker, Atle is frequently asked to present at AIIM, Gartner, andindustry conferences throughout the world. His background as one of the most experienced and well-knownECM trainers in the world makes him knowledgeable in a wide range of topics.

http://www.linkedin.com/in/skjekkeland


www.aiim.org/elc


Hosts:

http://aiim.typepad.com/aiim_blog/

http://www.aiim.org/Research-and-Publications/Publications/eBooks

Curtis A. Carver Jr.Curtis A. Carver Jr. is the Vice Chancellor and Chief Information Officer for the University System of Georgia. Inthis capacity he oversees a statewide educational infrastructure and service organization with more than 180innovators and more than $75 million annual investment in higher education.

With a unique mix of industry and academic experiences, Dr. Carver has developed and deployed innovativesolutions to pressing problems both inside and outside the classroom and around the world. As an Army leaderand technologist, Dr. Carver led the development of software systems that supported our nation during theBosnian and Afghanistan conflicts. During a military career spanning 27 years, he deployed to Afghanistan andIraq, lived in Italy and Korea, and spent twelve years as an educator and administrator at West Point. West Pointwas ranked as the #1 college in America by Forbes magazine and the #1 public liberal arts college by US Newsand World Report during his tenure. As an educator, Dr. Carver was a Professor of Computer Science, AmericanCouncil of Education Fellow, recipient of the FISSEA Educator of the Year Award as well as a number of best paperawards at international conferences.

Curt is a graduate of West Point, where he earned a Bachelor of Science degree in Computer Science. He also hasa M.S. and PhD in Computer Science from Texas A&M University. Prior to his position in the University System ofGeorgia, he served as the Vice Dean for Education, Vice Dean for Resources, and academic Chief InformationOfficer at West Point.

Dr. Carver was born December 22, 1960 in Savannah, Georgia. He and his wife Eileen have three children.

http://uk.linkedin.com/pub/curtis-a-carver-jr/4/116/bb8

Eric HellwegEric Hellweg is the Editor of the Harvard Business Review online. In this role, he oversees the online editorialdirection and operations for the HBR Group. Prior to joining HBR in 2006, Hellweg served as an Executive Editorat Forrester Research, and a columnist at both CNN.com and MIT’s Technology Review online. He co-foundedBusiness 2.0 magazine and has written for The New York Times, Wired, Rolling Stone, and SPIN. He has workedin online editorial roles for 14 years.

http://www.linkedin.com/pub/eric-hellweg/1/95a/34a

Edward C. GoughEdward C. Gough joined the NURC in May 2011 as Chief Scientist and Chief Technology Officer. He providestechnical and scientific direction in the performance of NURC’s mission of planning, managing, and executingnaval science and technology research for NATO. He works closely with NURC’s Director, Deputy Director, and theNATO Scientific Committee of National Representatives in the identification, prioritization, and support of scienceand technology development.

Edward was the Deputy Commander and Technical Director of the US Naval Meteorology and OceanographyCommand from 2003-2011 where, as a member of the federal Senior Executive Service, he led thetransformation of the Naval Oceanography program under four flag commanders into a dynamic informationsupply chain providing data-to-decision to implement the Commander’s Battlespace on Demand vision with theambition of becoming the best managed Echelon III in the Navy.


www.aiim.org/elc


Presenters:

Edward holds the Master Applied Mathematics degree from the University of Virginia, and a Bachelor of Sciencein Ocean Engineering (Honors) from Florida Atlantic University, where he was a Cooperative Education Studentwith Woods Hole Oceanographic Institution and the Smithsonian Institution at Harbor Branch.

Edward is a Senior Member of IEEE, member of the Administrative Committee of the Ocean Engineering Society,and co-chair of the Numerical Modeling, Simulation, and Data Visualization Technical Committee. He is a CharterLife Member of the Oceanography Society. Edward’s honors include the Superior Public Service awarded by theChief of Naval Operations in 1998, and the Arctic Service Ribbon.

http://it.linkedin.com/pub/edward-gough/31/325/173

Michael MoonMichael Moon, CEO, GISTICS Inc., is an innovation catalyst, executive coach, and international authority on systemsfor customer engagement, marketing operations management, and digital asset management.

Michael Moon has delivered more than 400 keynotes, presentations, executive seminars, workshops, and Web-based Webinars around the world. McGraw-Hill and its international affiliates offer Mr. Moon’s book, Firebrands:Building Brand Loyalty in the Internet Age in 13 languages athttp://www.amazon.com/exec/obidos/ASIN/0072124490. He has lectured at UC Berkeley, Stanford University, SanFrancisco State University, California State University—East Bay, Fielding Institute, and St. Pölten University (AT).

Coach and Magister of Connected Imaginations: The Inner Life and Daily Habits of Mind of Insanely GreatEntrepreneurs and Masterclass Innovator, an academy of next practices for Market Disruption, Engagement andArgumentation, Structured Innovation, and Thought leadership found at http://connectedimaginations.com/.

GISTICS constitutes a trust network comprise of masterclass consultants, subject matter experts, and technologiesthat speed the adoption of innovation. Often, this entails perfecting an existing processes and systems, addingingenuity and fun to client’s products or services that already meet basic customer requirements.

http://www.linkedin.com/in/michaelmoon.

Michela O’Connor AbramsMichela O’Connor Abrams is President of Dwell Media, the award-winning media company founded in 2000 byLara Deam. Michela’s ten years of leadership at Dwell has led to General Excellence at the National MagazineAwards, finalist in the corporate category for the prestigious National Design Awards, and National recognition forboth circulation growth and newsstand sales. In 2005, she conceived and launched Dwell on Design, the largestdesign show on the West Coast , hosting 25,000 design professional and enthusiasts in 2011. She has led thedevelopment and growth of Dwell Media’s digital platforms including web, mobile, and tablet products whichwere recently recognized as “#1 Most Innovative” in Affinity Research’s August 2011 survey.

Ms. O’Connor Abrams herself was honored with EWIP’s prestigious 2012 “Exceptional Woman in PublishingAward” bestowed upon women leading and innovating in media; a few past recipients include Gloria Steinem,Maia Rodale, Lynn Povich, and Eleanor Clift. In 2005, Michela was honored by Media Industry News as their“Sales Leader of the Year.” In 2011, she was an honored Alumni of the Year by her alma mater Cal Poly in SanLuis Obispo for the School of Liberal Arts.

Michela is former President of the Board of Goodweave, Chairman of Home & Gift for Project Angel Food’s DivineDesign and sits on the boards of MPA’s Independent Magazine Advisory Group and Linguastat, while also servingon the Board of Trustees for the Main Horizon School. She is a sought after speaker on leadership, media, design,and business and is always excited to spread her passion for good design and business innovation to others. Shewill be returning speaker at Yale this summer for its prestigious Yale Publishing Course geared to mid-levelexecutives.

Ms. O’Connor Abrams lives in Mill Valley, California with her husband Alan, a wine entrepreneur, and theirthirteen year old daughter, Taylor.

http://www.linkedin.com/pub/michela-o-connor-abrams/0/36/9b0


www.aiim.org/elc

Paul RoehrigBased in Washington, DC, Paul is Cognizant’s AVP of Strategy for next-generation business solutions. He isresponsible for developing direction, service offerings, go-to-market programs, alliances, and businessdevelopment for key strategic accounts.

Paul is an acclaimed industry thought leader, analyst, and practitioner in business technology services globally. Inaddition to authoring dozens of articles on sourcing topics, he has advised on and participated in transactionsworth billions in total contract value. Paul is also a frequent presenter at industry events, and he’s regularly quotedin mainstream and industry publications such as Business Week, The Economic Times (India), CIO StrategyCenter, Global Services, Computerworld, and many others.

Prior to joining Cognizant, Paul was a principal analyst at Forrester Research where he conducted research andadvised senior IT leadership from Fortune 500 firms and government agencies on a broad range of outsourcingtopics including sourcing strategy, trends, and best practices. In 2008 Paul was named one of the top servicesanalysts globally by the Institute of Industry Analyst Relations.

Paul also held key positions in planning, negotiation, and successful global program implementation for customersfrom a variety of industries, including financial services, technology, federal government, and telecommunicationsfor Hewlett-Packard and Compaq Computer Corporation. He has robust experience leading enterpriseimprovement programs including organizational development, process engineering, communications, andinstructional development.

He holds an undergraduate degree in journalism from the University of Florida and graduate degrees fromSyracuse University. His doctoral research was on decision-making related to quality improvement inorganizations.

http://www.linkedin.com/pub/paul-roehrig/0/785/20

Philip TiddPhilip is the Head of Consulting, EMEA for Gensler. His role is to lead and expand Gensler’s fast-growingConsultancy business in the EMEA region. His team covers all aspects of Workplace Strategy and itsimplementation in the European/ Middle East region and helps to extend Gensler’s reach in Architecture/ Designand Urban Strategy services.

With an architectural and design and background, Philip has over 22 years experience in Workplace Consultancy,Real Estate advisory and Design and Urban Strategy services.

He regularly works with both International Corporate and local Public Sector organizations in the UK and Europeadvising them on all aspects of how improved working environments can lead to enhanced business performance.

His career includes 15+ years experience in mainland Europe. His work with many Corporate Clients in countriessuch as the Netherlands, Belgium, Germany, Switzerland, Italy and Scandinavia has given him invaluableexperience on how to implement Global Workplace Strategies on a pan-European basis. He has also advisedmany City Municipalities and Real Estate Developers on City Strategies for mixed-use and industrial rehabilitationprograms (Germany/ Netherlands).

Philip regularly undertakes public speaking/ conference engagements in the UK and Europe on a wide range of‘Workplace and City’ issues and is an active member of Corenet, the British Council of Offices (BCO), theWorkplace Consulting Organisation (WCO) and the Urban Land Institute (ULI).

http://uk.linkedin.com/pub/philip-tidd/1/114/541


www.aiim.org/elc


www.aiim.org/elc

Knut Magnus Aasli, Head of ECMConsulting, EVRY

http://no.linkedin.com/pub/knut-magnus-aasli/1/3a3/7b4

Bryant Duhon, Editor/CommunityManager, AIIM International

http://www.linkedin.com/in/bduhon

Andreas Engel, Solution Expert - ECM,SAP AG

http://de.linkedin.com/in/drandreasengel

Chris Fenton, Account Executive, AIIMInternational

http://uk.linkedin.com/pub/chris-fenton/b/943/55b

Robert Fillmore, Head of SocialBusiness, SkyDox

http://uk.linkedin.com/pub/robert-fillmore/0/18a/810

Tim Fraser, Business Consultant, ACSXerox Company

http://uk.linkedin.com/pub/tim-fraser/4/186/110

Josh Gilbertson, Co-Founder andBusiness Leader, SkyDox

http://uk.linkedin.com/in/joshuagilbertson

Andrew Graham, Director, PD SalesEMEA, AIIM International

http://uk.linkedin.com/in/andrewg1

George Harot, European Product MarketingManager, Mobile Solutions, OpenTextCorporation, OpenText Corporation

http://uk.linkedin.com/pub/george-harot/19/913/852

Craig Hepburn, Global Director, Digitaland Social Media, Nokia

http://uk.linkedin.com/in/craighepburn

Roger Johnston, Vice President BusinessDevelopment, Nuix

http://uk.linkedin.com/pub/roger-johnston/0/76b/a57


Participant ListEnrico Bradamante, Vice PresidentCommercial Business, DocumentImaging and Enterprise

http://www.linkedin.com/in/theenrico


www.aiim.org/elc

Graham Lewis, Marketing SolutionsManager, Canon Europe

http://uk.linkedin.com/in/grahamlewis84

Vijay Magon, Managing Director,CCube Solutions

http://uk.linkedin.com/in/vijaymagon

Karl Mayrhofer, Managing Director,Fabasoft Distribution GmbH

http://at.linkedin.com/in/karlmayrhofer

Colin Miller, Regional MarketingExecutive, ABBYY Europe GmbH

http://de.linkedin.com/in/colinmmiller

Ali Moinuddin, Chief Marketing Officer,SkyDox Limited

http://uk.linkedin.com/pub/ali-moinuddin/9/157/7b

Algirdas Pakstas, Professor of NetworkPlanning and Simulation, LondonMetropolitan University

http://uk.linkedin.com/pub/algirdas-pakštas/6/214/367

George Parapadakis, ECM Strategy &Market Development, IBM UnitedKingdom Limited

http://uk.linkedin.com/in/gparapadakis

Llewellyn Thomas, Innovation &Entrepreneurship Group, Imperial CollegeBusiness School

http://uk.linkedin.com/in/llewellynthomas

Jennifer Van Lent, Vice PresidentMarketing, HYPE Innovation

http://nl.linkedin.com/in/jennifervanlent

Bodo Wagener, Vice President of Sales,ABBYY Europe GmbH

http://de.linkedin.com/in/bodowagener


Participant List (continued)

Anne Knipp, Vice President Pre-SalesConsultancy, HYPE Innovation

http://de.linkedin.com/pub/anne-kipp/4/15/306

John Newton, CTO, Alfresco Software, Inc.

http://uk.linkedin.com/in/johnnewton


www.aiim.org/elc

Special Thanks to our Member Companies

AIIM (www.aiim.org) has been an advocate and supporter of information professionals for nearly 70 years. The association missionis to ensure that information professionals understand the current and future challenges of managing information assets in an eraof social, mobile, cloud and big data. Founded in 1943, AIIM builds on a strong heritage of research and member service. Today,AIIM is a global, non-profit organization that provides independent research, education and certification programs to informationprofessionals. AIIM represents the entire information management community, with programs and content for practitioners,technology suppliers, integrators and consultants.

© 2012

AIIM AIIM Europe1100 Wayne Avenue, Suite 1100 The IT Centre, Lowesmoor WharfSilver Spring, MD 20910 Worcester, WR1 2RR, UK+1 301.587.8202 +44 (0)1905 727600www.aiim.org www.aiim.eu

Inside the Mind of the Information User: the consumerisation of IT … · 2012-05-25 · sales,...

Documents

Transcript of Inside the Mind of the Information User: the consumerisation of IT … · 2012-05-25 · sales,...