Connected Healthcare Libya Cisco Expo 23 rd June …...Presentation_ID © 2006 Cisco Systems, Inc....

© 2006 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialPresentation_ID 1

Connected HealthcareLibya Cisco Expo 23rd June 2010

Graham Porter


CONNECTED HOSPITAL

Employers

Public Health Organizations

Laboratories

Pharmacies ConnectedClinicians

Social Services

Clinics

Emergency / First Responders

Suppliers

Gov’t and Private Payers

Home and Long-Term Care

Connected Hospital


Patient Safety, Quality of Care, Patient Satisfaction, Cost Challenges, Staff Satisfaction, Regulatory Compliance

Medical-Grade NetworkArchitecture

Connected Hospital Framework

Mobility for Healthcare

• Context Aware Mobility

• Mobile Collaboration

• Secure Wireless

Busin

ess

Drive

rsNe

twor

k Te

chno

logies

Busin

ess

Solut

ions

UC for Healthcare

• Mobile Care• Collaborative Care

Routing & SwitchingRouting & SwitchingMobilityMobility SecuritySecurity StorageStorageNetworkingNetworking

UnifiedUnifiedComCom

Connected Imaging

• Medical Image Architecture

• Collaboration and Reporting


Connected Hospital

Unified Communications Solutions


Communication Inefficiency Impacts Staff Productivity and Patient Care

Source: Forrester Research, Feb. 2006Based on survey of nursing supervisors and hospital administrators

Message sendand retrieval

Finding experts

Experiencingdelays

Tracking mobilepersonnelWaiting forresponses

Send multiplemessages

Current situation: Nurses lose valuable time each shift

“Every minute engaged in tracking and locating others reduces a nurse’s availability for the patient.”

– Forrester

65% → 20–60+ min. / dayjust trying to reach staff

80% → Save 15-60 min. / day if they could reach

physicians on the first try

57% → Message retrieval and attempted callbacks take

more than 30 min. / day


Cisco’s Clinical Collaboration Portfolio for Healthcare

Provide alarm and alert notification out to mobile clinicians and caregivers via their wireless phones

Enable more efficient collaboration and patient care through automated sending of lab results to mobile phones

Coordinate sending alarms and alerts to the people who are in closest

proximity to deliver the care or task required

Enable video communication for caregivers to provide language interpretation services, education, poison control help and psychiatric services remotely

Provide real-time information on

assets and patients through context-aware services


Mobile Collaborative CareIncrease Responsiveness

� Improves physician accessibility and responsiveness with one- number reach� Wireless network connects mobile healthcare providers regardless of location.� Instant collaboration and enhanced decision making in or out of the office� Increases workflow productivity and communications efficiency:

Benefits

Nurse notes change in patient condition.

Physician located via Presence. Collaborative consult

determines treatment.

Nurse dials one number & reaches physician. Physician contacts specialist.


Transport Requests and Lab Results

BENEFITS: More efficient use of orderly’s time,less wait time for patients and nurses requesting service, and faster delivery of test results to caregivers

Patient is transportedto appointment

3

Nurse or Patient Care Aidegenerates request for orderly to transport patient to lab. Lab order is entered in LIS system.

1Orderly checks task as complete on their phone and proceeds to the next task on the list.

4

Nearest available orderly accepts alert and replies and the task is placed on their phone’s work list

2

Doctor or nurse has option to call lab back directly to discussresults / close loop

8Values input in LISand EMR

6

Lab work completed

5 Values and/or results availability notificationsent to nurse or doctor

7


Live Collaboration via Video and Web —From Anywhere� Easy access to face-to-face communications.� Improved decision making for faster, more informed patient care.� Scale limited resources. � Reduce time and travel costs.� Over 50 percent of communications are non-verbal in patient

encounter.


SummaryCisco Unified Communications provide caregivers with access to patient information, hospital services, and each other, from anylocation—inside or outside the hospital walls to deliver an enhanced patient experience.

� Provides a Mobile Unified Communications Solution for each type of caregiver� Increases efficiency and improves patient care by enabling collaboration at the bedside� Streamlines business operations and reduces costs by enhancing the visibility of mobile assets


Connected Imaging:Medical Image ArchitectureCollaboration and Reporting


Connected Imaging addressing key issues faced by healthcare organizations

Business DriversLarger, more complex images and image libraries

Need for efficient collaboration between specialist staff

Supports scalable image transport, routing, and storage

Medical Image Architecture

Collaboration & Reporting

Promotes multi-specialty and multi-radiologist collaboration & results reporting for effective image consultations

Medical-Grade Network


Cisco’s Connected Imaging Portfolio for Healthcare

Align communications tools with urgency and acuity of carethrough caregiver collaboration and delivery of results notifications and acknowledgements

More patient-centric diagnostic imaging through single-view

of PACS images

Reduce scan times and increase patient satisfaction through intelligent image routing

Reduce costs, improve performance and protect data with storage virtualization

and application optimization


Connected Imaging addressing key issues faced by healthcare organizations

Business DriversLarger, more complex images and image libraries

Need for efficient collaboration between specialist staff

Supports scalable image transport, routing, and storage

Medical Image Architecture

Collaboration & Reporting

Promotes multi-specialty and multi-radiologist collaboration and results reporting for effective image consultations

Medical-Grade Network


Cell Network Interop

CollaborationStudy

Context List Presence

Auto Login Integrated Voicemail

Instant Messaging

Cell Network Interop

CollaborationStudy

Context List Presence

Auto Login Integrated Voicemail

Instant Messaging

Connected Imaging - Collaboration and Reporting

Physician Orders Urgent Scan

Alert: Image Study Available

Provides radiologist, physician and technologist collaboration, delivery of results notifications and acknowledgements, and aligns communications tools with urgency and acuity of care

Critical Result Found: Doctor-Radiologist

Collaboration Required


Connected Imaging: Summary – Q&A� Improves image availability� Provides scalable imaging services and boosts PACS performance � Provides standards-based image archive to lower storage costs� Improves image study consultations with collaboration� Enhances physician relationships with easier collaboration� Lab-validated designs for Cisco Medical-Grade Network, UC and Data Center Architectures


Connected Hospital

Mobility Solutions


Cisco Mobility Solutions for Healthcare

Enhanced collaboration between caregivers to increase

responsiveness and employee satisfaction

Mobile Collaborative CareSolution to monitor and

streamline operations involving medical equipment and staff

Context Aware Mobility

Wireless foundation that enables regulatory compliance and patient privacy as well as provides access to crucial information anywhere

Secure Wireless CiscoMedical-GradeNetwork


Mobile Collaborative Care: Waveform to the Phone

BusinessValue

� Increase patient safety – provide more timely care� Enhance nursing staff productivity� Improve patient satisfaction & experience – faster response

2

Waveform and alert forwarded to nurse’swireless phone(secondary alert)

Nurse receives notification and reviews data

3

Abnormal rhythm on patient monitor

Patient receives timely care

41


Mobile Collaborative Care: Nurse Connect in Action—Quick Response

Facilitates collaboration among mobile caregivers and patients, enabling them to reach each other and to be reached no matter where they are — for faster patient care from any location.

Nurse identifies type of alert based on the message

Patient pressescall button

Nurse calls back


Mobile Collaborative Care: Nurse Connect in Action—Reassignment of Service Requests

Nurse is able to re-route request to aide and continue performing skilled nursing work for most efficient use of personnel resources.

Nurse re-routes request to aide

Patient pressescall button

Dome light changes color to indicate request status

Aide calls patient on pillow speaker and

delivers requested items


The Cisco Unified Wireless IP Phone 7925G Facilitates Mobile Collaboration

The Cisco Unified Wireless IP Phone 7925G allows easy access to productivity applications� Nurse call alarms� Integrated alerts and notifications for laboratory

information systems � Text messaging� Location-based alarms using integrated radio-

frequency identification capabilities� Cisco Unified Presence to simplify colleague

contact � Facility alarms� Code team notifications� Emergency bulletins� Integration to multiple healthcare applications

where messaging to mobile devices aids in patient care process


� WiFi (802.11a/b/g) and Bluetooth � Cisco Compatible version 4� Natural pen or speech input� Optional integrated bar code scanner � Integrated 2 mega pixel camera and

RFID reader� Theft prevention system� Highly durable and simple to disinfect

� Electronic Health Records � Electronic Medication Administration

Record (eMAR)� Computerized Physician Order Entry

(CPOE)� Clinical documentation & Practice

Management

� Increased mobility and accessibility� Automation of forms, processes and workflows � Greater and timely access to data at the point of care� Elimination of duplicate efforts� Facilitation of real-time communications to improve the overall patient experience � Improvements in patient charge capture

Motion C5Motion C5 Product DescriptionProduct Description

Applications Applications BenefitsBenefits

Mobile Collaborative CareMotion C5 – A Mobile Clinical Assistant


Ensuring that there is always a physician in ER

Securing all the members of a

core team prior to a surgery

Knowing which physicians and

nurses are on duty at a certain time

Locate medical equipment in a minimum time

such as wheelchairs

� Less time looking for mobile assets means more time with patient

� Alert can be timely sent to the relevant people to ensure their presence when necessary

� Monitor business flows to avoid unnecessary tasks or cost

Solution answers the question:

Where it is?

Asset TrackingRequirements� Wireless pervasive coverage with Cisco Unified Wireless Network

� Cisco Mobility Services Engine with Context Aware Software

� Third party Wi-Fi tags

Benefits

Context Aware HealthcareLocate Assets and People


� Eliminate paper work and ensure up-to-date inventory at all time

� Increase the utilization of medical devices and reduce unnecessary back-up orders

� Reduce waiting time for patients thanks to a greater availability of the equipment


Is it in this room?Solution

� Wireless pervasive coverage with Cisco Unified Wireless Network


� Third party Wi-Fi tags with alert buttons and chokepoints

Automate bed management applications

Prevent medical equipment to

leave the facilities without

authorization

Update the number of heart monitors left in the storage room

Initiate a request to sterilize the infusion pumps

Benefits

Context Aware HealthcareAutomate Inventory Management


� Improves patient comfort without additional workload for staff

� Avoid waste, ensure medication efficiency and increase equipment lifetime


In which condition?

Sensoring Requirements

� Wireless pervasive coverage with Cisco Unified Wireless Network


� 3rd party Wi-Fi tags with sensor capabilities

Provide patient comfort in a

responsive manner

Monitor storage conditions for equipment or medication

Ensure that perishable goods are kept in the right condition or

alert

Benefits

Context Aware HealthcareMonitor Environmental Conditions


� AeroScout MobileView 4.0 to allow non IT end-users to perform asset tracking and temperature monitoring � AeroScout Wi-Fi tags with sensor capabilities and Cisco compatible� Aeroscout chokepoint for room level accuracy� FDA compliant solution

� Real time asset management� Equipment maintenance� Temperature monitoring� Patient & staff safety� Workflow and resources management

Leverage Wi-Fi infrastructure for temperature monitoring solution:� Regulatory compliance for ongoing and recorded temperature monitoring and stable storage of medications � Ensures patient safety by maintaining safe temperature ranges� Improved quality of care by freeing up caregivers time� Eliminates spoilage

Temperature Monitoring SolutionTemperature Monitoring Solution Product DescriptionProduct Description

Applications Applications BenefitsBenefits

Context Aware HealthcareA solution for temperature monitoring


Cisc

o M

edica

l-Gra

de N

etwo

rk

Security

Integration

High Availability

Predictability

Performance

Intrusion Detection and PreventionRogue Devices Detection

Guest Access

Wired and Wireless for QoSSecurity, and

Unified Communications

Failover RecoveryLoad Balancing

Network Infrastructure

802.11nSpectrum Analysis

QoS, Traffic ModelsVoice, Data, and Video BandwidthPlanning and Design Services

Secure Wireless in HealthcareComponent of the Cisco Medical-Grade Network


Secure WirelessNetwork and Data Security

Benefits� Provide physicians, nurses and administrators with secure

access to information and medical applications� Protect privacy of patient information � Maintain network security and prevent unauthorized access� Prevent unauthorized devices and unauthorized guest access� Maintain compliance with industry regulations—PCI and HIPAA

Keeping the Wireless Network Secure

Protect Confidential Data and

Transmissions

Detect Unauthorized Devices and

Network Attacks

Maintain PCI Compliance for Secure Wireless Transactions

MaintainHIPAA

Compliance for Health Services

� Cisco Unified Wireless Network� Cisco Mobility Services Engine (MSE)� Cisco Adaptive Wireless Intrusion Prevention System (wIPS)� Cisco Context-Aware Mobility Solution


Healthcare provider institutions are acutely challenged by budget limitations, labor shortages and quality of care issues. ICT innovation offers the opportunity to challenge these issues by enhancing mobility and communications between clinicians nurses and patients in order to improve patient outcomes and create clinical efficiencies.

Connected Hospital:Challenges and Opportunities

Connected Healthcare Libya Cisco Expo 23 rd June …...Presentation_ID © 2006 Cisco Systems, Inc....

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Transcript of Connected Healthcare Libya Cisco Expo 23 rd June …...Presentation_ID © 2006 Cisco Systems, Inc....