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Transcript of Communication+and+Technology
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By
Akash Saxena
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What is ity The use ofTechnology in communication can tackle
some basic problems such as accuracy, cost, speed,quality, quantity in the light of wide corporatebusiness operations.
yAs you might also have observed Thant Power Pointpresentations in the class are more accurate, speedyand improved than the conventional mode ofBlackboard teaching.
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Communication NetworksyAnything in the form of Net, which may have many
lines crossing each other.
yA computer network means a link between a numberof computers within the organization and outside.
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Features ofnetworkingy Helps in maintaining external communication with outside
organizations
y Easy interaction with coworkers
y Employees become more productive
y Improvement in the quality of data, as the information isalways online.
y Possible to interact among the group of networks and
individual networks.y Networking system permits the distribution of information
timely, quickly, efficiently and particularly in the case ofMNCs, which are operating across the globe.
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Advantages ofnetworkingy Easy data transfer
y Easy and quick assess
y Low costy Saves time and efforts
y Easy flow of information even to distant places
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Intranety Connection within the organization is known as
intranet.
y It is also referred to a system with restricted audiencey The intranet has access to internet but the internet has
no access to the intranet.
y The intranet has limited or private accessibility.
y Intra means within and with reference to computernetwork, it refers to private networking within anorganization.
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Advantages ofIntranety Cuts corporate communication cost up to 60%
y Increses productivity and efficiency level of employees
y Provides anytime accessibilityy Converts conventional paper office into an electronic
office hence facilitates electronic documentation andelectronic communication.
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Internety Internet is a conglomeration of a number of smallest
networks and other smaller inter-connected machines
distributed over the entire globe.y Internet is a window to the global superhighway and to
the cyberspace.
y The internet is a two way communication method. The
basic principal of the internet is that the sender andthe user are on the same line.
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Advantages ofinternety E-mailing
y Easy Information access
yArticles, newspapers, magazines newsletters are allavailable
y E-banking, E-shopping
yAvailability of latest technology
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E-mailsy Mailing through internet
y Electronic post office
y Lets communicate even in the absence of the receiver.yAnytime anywhere sending and receiving
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Advantagesy Easy communication
y Fast speed of message delivery (Compare e-mail with
direct mail)y Delivered at the mailbox (no need for the receiver to
be there all the time)
y High degree of secrecy
yVery cheap or even freey Identical messages can be sent to many
simultaneously
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E-mail etiquettesy Timely respond to e-mail message
y Mention the subject clearly
y Use short paragraph for readers attentiony Be complete and concise and avoid confusion
y Use upper and lower case letters. It is easier to read. Allcapital letter is considered shouting, which should be
avoided.yAvoid inappropriate and unpleasant language
yAvoid attaching too many attachments
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Contd..yAlways write your personal names as it is better than
the e-mail address.
yRead and proofread the message before sending
y Use spell check to correct spelling and ensure that themessage is free from grammatical error.
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Short Message
Service (SMS)
Is the facilityto send andreceive thetext messages
to and frommobiletelephone
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SMSy It is a communication protocol allowing the
interchange of short text messages between mobiletelephone devices.
y SMS text messaging is the most widely used dataapplication on the planet, with 2.4 billion active users,or 74% of all mobile phone subscribers sending andreceiving text messages on their phones
y The text may be in the form of numbers or analphanumeric combination.
y Now voice & Data both types of SMS services areavailable
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Merits & Demeritsy Merits
y Message can be sent any time
y It is helpful in urgencyy It saves cost and time both
Demerits
Delay in delivery of message due to network conjunction
Very short words or sentences sometimes aremisinterpreted by receiver.
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Teleconferencingy It is electronic communication between two or more
people at two or more locations.
y
In its simplest form, it is the telephone conference callthat has been available for many years.
yWith speakerphones in each office, the number ofparticipants can be greatly increased.
yWhen using two-way calls, all participants can speakwith all other participants. In one way communicationcalls, oral messages are delivered simultaneously tomany locations.
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Advantagesy Easy to use
y Easily available
y Easy to participate from any telephone line in theworld.
y Take only few minutes to set up a conference call
y Costs, energy and time are saved.
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Disadvantagesy It can not replace face to face interaction between
people.
y
Where people prefer face to face interactionteleconferencing will not serve the real purpose.
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VideoconferencingyA real time video session between two or more users or
between two or more locations.
y
It allows people at different locations to see and heareach other at the same time.
y It is fully interactive and almost like face to facemeetings.
y Better equipments can improve the quality ofinteraction through video-conferencing
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Advantagesy It serves as a substitute for face-to-face communication
y Communication is real time
y It overcomes transcending barriers of distancey It leads to saving in travelling costs of executives
y It leads to saving in time of holding meeting
y It facilitates rapid expansion of knowledge of peoplesitting at different places
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Disadvantagesy The person that you want to talk to should have a
computer as well as the hardware and software
required for conferencingy Computer is not portable like cellular phone. Hence, it
effects the portability of your conferencing
y The privacy of a videoconferencing is not always
guaranteed.
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Ifyou are interested toknow more
about videoconferencing you cancheckout these slides
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