Coaching Operating Room to PACU Handoff with a ...

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Purpose To pilot a standardized multidisciplinary bedside handoff for any patient admitted to the post-anesthesia care unit (PACU) from the operating room. Introduction Breakdown in communication has been attributed to 70% of sentinel adverse events. Studies suggest education and implementation of a standardized beside handoff checklist may improve transitions of care may. We successfully implemented a handoff process from the operating room to the surgical intensive care unit (SICU) at our institution in 2018 using the Team STEPPS I-PASS framework. Inspired by their experience with the SICU handoff process, the PACU Nursing Council at our institution expressed interest in implementing a similar I-PASS checklist for more consistent, multidisciplinary handoffs from the operating room to PACU teams. Methods Multidisciplinary group comprised of surgery, nursing, and anesthesia representatives developed an I-PASS handoff checklist for patients admitted from the operating room to PACU. We performed a pre-pilot survey to characterize clinician attitudes on the current handoff process. We provided training to surgery residents and fellows, anesthesia residents, certified registered nurse anesthetists (CRNA), and nurses at departmental meetings and piloted the process with all general surgery patients. We performed direct observations over a two-week period to identify compliance with handoff components and make adjustments to the handoff checklist tool to meet the needs of all team members. Results 19 direct observations over 2 weeks 7 operative services Average duration: 152 seconds or 2.5 minutes All teams present: 19/19 Nursing engagement: 18/19 Delays/pauses: 5/19 Redirections: 5/19 Handoff Tool was revised based feedback from nurses and surgery residents. Next Steps We plan to perform a post-pilot survey to obtain feedback on the new process. We will then provide education to the other surgical departments to implement the OR to PACU handoff process with these additional teams. Conclusion The pre-pilot survey showed a need for a standardized handoff process for patients being admitted to the PACU from the OR. The current pilot study demonstrated the feasibility of a multidisciplinary handoff for postoperative patients admitted to the PACU. Coaching Operating Room to PACU Handoff with a Standardized, Multidisciplinary Checklist Courtney L. Devin, MD 1 ; Kathleen Grife, RN, MS 1,2 ; Marissa Weber, MD 2 ; Richard F. Schmidt, MD 3 ; Megan P. Lundgren, MD 1 ; Scott W. Cowan, MD 1 1 Department of Surgery, Thomas Jefferson University Hospital 2 Department of Anesthesiology, Thomas Jefferson University, 3 Department of Neurosurgery, Thomas Jefferson University Hospital Hospital Pre-Intervention Survey Operating Room to PACU Handoff Tool Organized Efficient Comprehensive Safe All Responses 21.98% 35.56% 15.38% 23.08% Nurses 14.29% 22.86% 11.43% 17.14% Surgery Residents 11.11% 25.71% 5.56% 13.89% Anesthesia Residents 58.33% 91.67% 25.00% 41.67% CRNAs 50.00% 50.00% 62.50% 62.50% Plans are relayed Cooperation between OR + PACU Satisfied with current status All Responses 21.74% 43.96% 19.57% Nurses 17.14% 25.71% 5.71% Surgery Residents 27.78% 50.00% 19.44% Anesthesi a residents 0.00% 50.00% 33.33% CRNAs 44.44% 87.50% 55.56%

Transcript of Coaching Operating Room to PACU Handoff with a ...

Page 1: Coaching Operating Room to PACU Handoff with a ...

Purpose

To pilot a standardized multidisciplinary bedside handoff for any patient admitted to the post-anesthesia care unit (PACU) from the operating room.

Introduction

• Breakdown in communication has been attributed to 70% of sentinel adverse events.

• Studies suggest education and implementation of a standardized beside handoff checklist may improve transitions of care may.

• We successfully implemented a handoff process from the operating room to the surgical intensive care unit (SICU) at our institution in 2018 using the Team STEPPS I-PASS framework.

• Inspired by their experience with the SICU handoff process, the PACU Nursing Council at our institution expressed interest in implementing a similar I-PASS checklist for more consistent, multidisciplinary handoffs from the operating room to PACU teams.

Methods

• Multidisciplinary group comprised of surgery, nursing, and anesthesia representatives developed an I-PASS handoff checklist for patients admitted from the operating room to PACU.

• We performed a pre-pilot survey to characterize clinician attitudes on the current handoff process.

• We provided training to surgery residents and fellows, anesthesia residents, certified registered nurse anesthetists (CRNA), and nurses at departmental meetings and piloted the process with all general surgery patients.

• We performed direct observations over a two-week period to identify compliance with handoff components and make adjustments to the handoff checklist tool to meet the needs of all team members.

Results

• 19 direct observations over 2 weeks• 7 operative services• Average duration: 152 seconds or 2.5 minutes• All teams present: 19/19• Nursing engagement: 18/19• Delays/pauses: 5/19 • Redirections: 5/19• Handoff Tool was revised based feedback from nurses

and surgery residents.

Next Steps

• We plan to perform a post-pilot survey to obtain feedback on the new process.

• We will then provide education to the other surgical departments to implement the OR to PACU handoff process with these additional teams.

Conclusion

• The pre-pilot survey showed a need for a standardized handoff process for patients being admitted to the PACU from the OR.

• The current pilot study demonstrated the feasibility of a multidisciplinary handoff for postoperative patients admitted to the PACU.

Coaching Operating Room to PACU Handoff with a Standardized, Multidisciplinary ChecklistCourtney L. Devin, MD1; Kathleen Grife, RN, MS1,2; Marissa Weber, MD2; Richard F. Schmidt, MD3; Megan P. Lundgren, MD1; Scott W. Cowan, MD1

1Department of Surgery, Thomas Jefferson University Hospital 2Department of Anesthesiology, Thomas Jefferson University, 3Department of Neurosurgery, Thomas Jefferson University Hospital Hospital

Pre-Intervention Survey

Operating Room to PACU Handoff Tool

Organized Efficient Comprehensive SafeAll Responses 21.98% 35.56% 15.38% 23.08%Nurses 14.29% 22.86% 11.43% 17.14%Surgery Residents 11.11% 25.71% 5.56% 13.89%Anesthesia Residents 58.33% 91.67% 25.00% 41.67%CRNAs 50.00% 50.00% 62.50% 62.50%

Plans are relayed

Cooperation between OR + PACU

Satisfied with current status

All Responses 21.74% 43.96% 19.57%Nurses 17.14% 25.71% 5.71%Surgery Residents 27.78% 50.00% 19.44%Anesthesia residents 0.00% 50.00% 33.33%CRNAs 44.44% 87.50% 55.56%