Cloud Management - CRM Ireland Talk Nov3-11

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Enterprise Cloud Computing Ed Byrne 3rd November 2011

description

A presentation about the trends in IT 1.0 over the last 20 years and the drivers of IT now towards Cloud Computing, with an explanation of the current landscape (industry players), and some pros & cons.

Transcript of Cloud Management - CRM Ireland Talk Nov3-11

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Enterprise Cloud Computing

Ed Byrne

3rd November 2011

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Ed ByrneCEO & Founder of Digital Mines Cloud Platform for IT Companies and Telcos providing Cloud Computing services

CEO & Founder of Cloud Vertical Dashboards and Analytics for Cloud Users

General Manager - Hosting365 (now SunGard)Data Centre and Cloud Infrastructure Business

General Manager - Register365 (now Namesco)Web Hosting, Email and Domain Names

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Today

Define Cloud Computing

Trends in IT towards Cloud Computing

Benefits and Challenges

Cloud Stack

Use Cases

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What is Cloud Computing

IT Resources On-Demand

Scalable (Up & Down) in real-time

User Manageable through a Web Interface

Utility Metering / Billing

Broken into 3 areas: IaaS, PaaS, SaaS

IaaS: Infrastructure as a Service

Private Cloud, Public Cloud, Hybrid Cloud

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IT Department or Service Provider is the central point of control

Capital Intensive (hardware/software)

High ongoing maintenance (time/cost)

Purchased for theoretical peak usage, realistic average usage <15%

Upgraded in 3-5 year cycles

Everything inside the corporate firewall

The Last 20+ Years of IT Service DeliveryIT 1.0

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Trends towards CloudConsumerisation of IT

DIY IT - Dropbox, Gmail, Salesforce

Users can do it FASTER, CHEAPER, BETTER than their IT dept

Disintermediation of IT Managers SaaS apps getting used without IT department control or permission, or knowledge.

Top-Down Push for New Technologies CEO says “why doesn‘t this work on my iPad”

All Users are Mobile : Data Availability EXPECTED

IT 2.0 = SaaS not Software Licenses IaaS not Hardware Purchase Orders User Driven - supported by IT Department

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State of the Cloud

Awareness & Appetite for Cloud is HIGH

Expertise is LOW

Trust and Security are BARRIERS

No one really understands the implications as there is a lot of hype and specific industry agendas being pushed

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Benefits NO MORE HARDWARE

No Capital Spend

Reduce Inefficient IT Utilisation

Users empowered to do more, faster.

IT staff can manage more resources and focus on core business

Scale Services UP and DOWN in line with Business Requirements

Growth

Seasonality

Development or Project

Inherent Resiliency of Cloud Services

Automatic Upgrades and Bug Fixes

Instead of Maintenance -- SLA Management

Economies of Scale BUILT IN (level playing field for SMEs)

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ChallengesSimilar to any outsourcing agreement, although less negotiation and customisation power at presentChange in how DATA and USERS are controlled Lack of Expertise in the market currentlyNew set of management challenges

Technology & Operational challengesEg: Backup, Security, Access Control

Reporting & Business challenges Eg: Budgeting, Monitoring

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Use CasesStartups: No need to spend cash purchasing infrastructure or worry about capacity planning - scale on demand

Software Companies: Manage Test & Dev inexpensively, deploy customer projects quickly and easily, reduce overhead and operations on infrastructure setup and purchase

New Projects: Quickly, flexibly deploy new infrastructure and scale up and down as needed for the project

Temporary or Seasonal Businesses: Scale infrastructure in line with demand

Traditional Business IT Department: Manage Resources, Costs and Capacity Planning at a fine-grain level and allow for greater flexibility

All Businesses: Reduce the cost of Backup/DR; Outsource IT infrastructure operations and CapEx spending

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Cloud Landscape

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Ideal Solution

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Thank You

cloudvertical.com digitalmines.com