CRM@Oracle: CRM Analytics

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The CRM@Oracle series highlights Oracle's internal implementation of Oracle CRM products such as Siebel CRM, Oracle CRM On Demand and Oracle Mobile Sales Assistant. This presentation discusses Oracle's implementation of Oracle Business Intelligence (OBIEE) for Siebel CRM and related information.

Transcript of CRM@Oracle: CRM Analytics

  • 1. CRM@Oracle CRM Analytics
    Deepak Gupta Eve Milrod HalwaniSirish Bindal
    Vice President Senior DirectorDirector
    CRM Systems Sales SystemsCRM Analytics
  • 2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle.
  • 3. Oracle Corporation
    Solutions Offerings
    • Oracle Database
    • 4. Oracle Fusion Middleware
    • 5. Oracle Applications
    • 6. Oracle Services
    Information Technology
    • Four major IT Functions
    On Demand
    About Oracle
    • US$23.3 billion in revenue for fiscal year 2009
    • 7. More than 345,000 customers worldwide
    • 8. More than 21,000 partners
    • 9. 85,000 employees, including:
    • 10. 30,000 sales & marketing
    • 11. 7,500 support