Cisco WebEx University Services & Portfolio: Leading Virtual Classroom Instruction
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Transcript of Cisco WebEx University Services & Portfolio: Leading Virtual Classroom Instruction
Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 1
Cisco WebEx UniversityServices & Portfolio: Leading Virtual Classroom Instruction
Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 2
WebEx University Learn to Do More with WebEx
Unlock the Potential of your WebEx Solutions
Cultivate Collaboration Expertise
Maximize your Investment
WebEx University
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Opportunities in the MarketplaceCisco WebEx customers face many training-related challenges.
Get users up to speed quickly to maximize ROI
Transition to Cisco WebEx from another vendor
Develop in-house expertise for support roles
Provide virtual training that is as effective as in-person training
Host virtual meetings and events that are as well coordinated and facilitated as in-person meetings and events
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WebEx University Provides SolutionsOur portfolio meets customer needs and exceeds expectations.
On-demand training is available 24/7 and accessible globally.
Attendees receive hands-on practice in live virtual classes and leave ready to use the product.
Expert virtual trainers study and apply industry best practices to deliver effective and engaging classes.
Users are given personalized guidance on the benefits of incorporating WebEx products into their daily workflow.
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• Web-based resources and training
• Designed to provide you with basic training on WebEx Services
• Get started with your Cisco WebEx Services
• Interactive instructor-led training courses
• Tailored to meet your business requirements and goals
• Accelerate your ROI and adoption goals
• In-depth collaboration expert programs
• Master techniques for successful instruction or collaboration
• Develop in-house WebEx certified experts
Self-Study Resourcesand Training
Personalized Live Training
Mastery Programs and Certification
WebEx University Offers Flexible Options
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WebEx University Services
Certification Validate expertise with Cisco WebEx
Career Certifications
Mastery Develop collaboration specialists
with Mastery Programs
PersonalizedAccelerate adoption and ROI
with custom training
Self-Paced Learn the basics with web-based modules
Resources Get started and find an answer
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WebEx University Leading Virtual Classroom Instruction
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• Who should attend Corporate trainers Teachers and professors Training consultants and coordinators
• Access Contact WebEx University for scheduling groups and/or private sessions.
Individuals enroll in scheduled public courses through the Cisco Learning Network.
Seven sessions - plus participant presentations – are delivered over one week.
Live, interactive instruction on virtual best practices is reinforced by extensive hands-on practice of facilitation skills and group collaboration.
Valuable facilitation skills are transferrable to all virtual classroom environments.
Participants’ comprehensive portfolio presentations are reviewed by peers and instructors.
Certification: Leading Virtual Classrooms
Get the skills, knowledge, and hands-on practice you need to facilitate engaging and impactful training in any live, virtual classroom environment.
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Leading Virtual Classroom Instruction
Session Topics Description
1 Moving to a Virtual Classroom Discuss the goals of this course and the unique considerations of virtual classrooms.
2 Designing for the Virtual Classroom Learn and apply design methods for virtual classroom instruction.
3 Facilitating Your Virtual Session—Honing Your Skills
Learn and apply best practices for virtual classroom facilitation, including vocal techniques and effective use of classroom tools.
4 Facilitating Your Virtual Session—Managing Your Classroom
Discuss the importance of building rapport, and learn techniques for managing learning and participation in the virtual classroom.
5 Evaluating the Effectiveness of Your Virtual Program
Describe methods for assessing participant performance and effectiveness of virtual classroom programs.
6 Moving Beyond the Virtual Classroom
Consider resources and tools outside the classroom, including blended learning tools and administration of virtual programs.
7 Presentation Review and Scheduling
Review guidelines for portfolio presentations, answer remaining questions, and provide practice time.
8-11 Portfolio Presentations and Course Review
Participants teach a virtual course developed during the week to demonstrate facilitation skills learned during the program.
Session Details
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LVCI Program Benefits
ThoroughEvaluate, design, and effectively use interactive tools and activities for virtual classroom presentations.
ValuablePrepare for the Cisco Leading Virtual Classroom Instruction Specialist Certification.
Practice effective presentation and classroom-management techniques in the virtual environment.
Real-worldLearn from expert WebEx University instructors as well as classmates throughout the program and during final presentations.
Versatile
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LVCI Success Story
As a Corporate Trainer, I understand the mechanics of the virtual classroom. I need to update my facilitation skills to improve student outcomes. What does WebEx University offer?
Client ScenarioCorporate trainer seeking to expand and validate virtual classroom delivery skills
Need to decrease time spent by employees in the classroom, while improving measurable student outcomes
SolutionTrainer attended both the Training Center Mastery Program and the Leading Virtual Classroom Instruction program
Received Cisco LVCI Specialist Certification credentials
ResultsEliminated unnecessary employee travel expenses
Significantly reduced employee time away from the job by employing blended learning techniques
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About WebEx University
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WebEx University
Offers flexible training options to meet the needs of all types of organizations
Over 165 years of combined experience in developing and delivering virtual courses
Multilingual product trainers and developers with offerings in more than five languages
Industry-recognized leader in virtual classroom training
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WebEx University Recognition
STC Awards for Excellence in Online Training Communications
• Facilitating online training• Multi-media Web-based training• Quick reference guides
• Exceptional Work in the Use of Technology to Enhance Learning
• Best Innovation in Learning Technology
Brandon Hall Excellence in Learning Award
Training MagazineTop Trainers 2008 • One of the Top 10 Young Trainers of 2008
Apex Awards For Publication Excellence
• Excellence in PowerPoint and Graphic Design, Editorial Content and Communication
• Excellence in Education and Training Writing• Excellence in Electronic Media and Video
Publications: Education and Training, Marketing
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Additional Resources • WebEx University
http://university.webex.com
• Data Sheetshttp://www.cisco.com/en/US/products/ps10352/services.html
Cisco WebEx Personalized Training Data Sheet (pdf)Mastering Cisco WebEx Meeting Center Data Sheet (pdf) Mastering Cisco WebEx Training Center Data Sheet (pdf)Cisco Leading Virtual Classroom Instruction Data Sheet (pdf)
• Legal Service Descriptions http://www.cisco.com/web/about/doing_business/legal/service_descriptions/index.html
• Partner Locatorwww.cisco.com/web/partners
• Course CatalogWebEx_Training_Catalog_EN.pdf
Thank you.