CIGNEX Datamatics Webinar-Knowledge Management Portal Solution-ver26-sept'13

Knowledge Management Portal Solution Powered by Alfresco & YUI for Insurance Sector

Date: Sept 26, 2013

Melissa Meinert, MarketingAlfresco

Aadit Majmudar, Alfresco ConsultantMadhuram Yadav, Sr. Exec. MarketingCIGNEX Datamatics

CIGNEX Datamatics Confidential www.cignex.com

Agenda

• Introduction – Knowledge Management Portal

– Importance of IT in Knowledge Management

– Types of Knowledge Management Portal Solutions

• Case Study

• Integration of Alfresco & YUI

• Demo

• Q & A

2


What is Knowledge Management?

3


What is Knowledge Management?

• Strategy to – Identify– Create– Represent – Distribute the knowledge of

organization

• Outlook– Techno-centric– Organizational– Ecological

• Key Link– Document management– Decision support system– Computer supported

collaborative work

4

Create Value

Share Structural

Capital

Create Human Capital

FacilitateRelational

Capital


Types of Knowledge

• Explicit Knowledge– Owned solely by the

organization– Articulated in formal

language and records and transmitted among individuals

– Easy to articulate, communicate and store, its content is codified

• Tacit Knowledge– Invisible part of

organizational knowledge– Difficult to articulate,

communicate and store– Includes organizational

culture, experience, feelings, confidence, relationships and in fact drives the organization

5


Importance of IT in Knowledge Management

6

Internal Forces

• Workforce• Competition

External Forces

• Globalization• Free Market• Philosophy

Advances in ICT

• New Communication Strategy

• New Technologies

Knowledge• Principle• Organization• Enterprise

IT as Strategic Resource

Competitive Factors

Innovative DevelopmentStrategic Mechanism

Technology Factors

Changes in ratio of IT price/performanceConnectivitySoftware Improvement

IT Keeps Organization and Individual Connected With Knowledge


Types of Knowledge Management Solution

7


Types of Knowledge Management Solution

8

Expert System Groupware Document Management

Simulation SystemDatabase ManagementDecision Support


Features - Knowledge Management Solution

9

Knowledge Base Plug n Play Model Workflows & Rules

Collaborative SpaceAlerts & NotificationsReports & Dashboards


Benefits - Knowledge Management Solution

• Improves Productivity• Collaboration• Enables Better Decisions• Better Quality of Data• More Shared Knowledge• Identifying Experts• Search - Documents & Records

• Bandwidth• Email Trafficking• Time in Meetings• Phone Calls• Operating Costs• Response Time• Redundant Efforts

10


Knowledge Management Ecosystem - Insurance Sector

Example

11


Typical Insurance Ecosystem

12

Type of Insurance

Travel Property Pet Mortgage Life Health

Credit Automobile General Liability Casualty Title

System A System B System C System N

Various Records & Documents

Users: Internal , External, System Administrators, Legal, Marketing, Sales, Accounts…


Why Yahoo User Interface(YUI)?

• YUI is great at– Modular architecture – Extensive API – Comprehensive set of tools– Open for all uses

• YUI is a – Free– Open Source JavaScript – CSS library

13

Open Source JavaScript Library for Building Rich Interactive Web Applications

DeveloperTools

CoreInfrastructure

Rich Community

WidgetsOpen Source Utilities

* Data from YUIlibrary Website


Why Alfresco?

• Alfresco is great at– Workflows– Collaboration management– Version control– Document management– Handling large objects

through open protocols (FTP / WebDAV, CIFS)

• Alfresco is – Built on Open Source

Standards– Enterprise Mobile & Cloud-

ready solution

14

* Data from Alfresco Website

180 countriesWorldwide

Adoption

10,000+Docs/Day

Open Source Enterprise Content

Management Platform

3000Companies

100,000+Users

100,000,000+Documents & Files

Secure & FlexibleContent Platform

MobileEngagement

The open platform forbusiness-critical content management and

collaboration


Advantages: Alfresco & YUI Integration

• Enterprise Open Source with Open Standards

• Growing Community of Users and Developers

• Integration Flexibility

• OOTB Functionality

15


Case Study

Alfresco based Knowledge Management Portalfor an Insurance Company

16


Alfresco based Knowledge Management Portal

• Challenge– Low productivity

• Lack of central repository • No notification

– High manual operations• No workflow • Unable to share content

– Low security• High vulnerability risks • No secured management

• Solution– All in one portal solution for

• DCM• Collaboration• Social share features

– Increase in productivity• Advanced search for

documents

– Security

– Cost reduction across licenses, maintenance & support

17


How to Integrate?

&

18


Demo

Alfresco & YUI Integrated Knowledge Management Portal Solution

19


Demo Walkthrough

• Dashboard & Dashlets

• Uploading Documents

• Workflow Capabilities

• Alerts

20


About CIGNEX Datamatics

A subsidiary of Datamatics Global Services Limited

21


What Does CIGNEX Datamatics Do?

Since 2000, delivering Open Source

solutions for the enterprise through

adoption and integration to:

• Address business goals

• Increase business velocity

• Lower the cost of doing business

• Reduce TCO

• Gain competitive advantage

PortalSolutions Content

Solutions

Big Data AnalyticsSolutions

400+ Open Source Solutions

450+ Open SourceExperts

200+ Open SourceIntegrations

12+ Books on Open Source

5000+ Community Contributions

Offices : America | India | UK | Europe | Singapore | Australia22


Where We Can Help You

23

SOLUTIONS

Managed Cloud Services Develop • Deploy • Manage

VAR/Annual Product Subscription Liferay • Alfresco • Cloudera Hadoop • MongoDB

Extended Development Center Center of Excellence

UI • Development • Integration • Customization • Migration • Testing • Training • Support (24*7)

User eXperience Platform

Portals Liferay, Drupal, JBoss,

ZK, HTML5,

MuleSoft

• Intranet • Extranet• EAI• SOA

• Social

Collaboration• Big Data Portal• Mobile Portal

Enterprise Content Management

ContentAlfresco, Adobe CQ,

Drupal, Magento,

JBoss, Moodle, Ephesoft,

Liferay

• WCM• DM• RM• CMS• DAM

• e-Commerce• e-Learning• ERP• Imaging Solutions

SERVICESMaking Data Work

Big Data Analytics

Hadoop Ecosystem,

MongoDB, Neo4j, Pentaho,

Talend, Solr, Jaspersoft

• Data Integration

• Information Delivery

• Data Analysis

• Enterprise Search

Enterprise Mobility Strategy • Mobile UX • App Development • MEAP/MDM


Alfresco Expertise at CIGNEX Datamatics

24

Brief Snapshot

Team Size : 50+ Projects : 80+

• Alfresco Platinum Partner (US) & Gold Partner (RoW)

• 2010 - Alfresco Partner of the Year Award

• 2008 - Best North American implementation of the

year

• 2007 - WCM implementation of the year

• Authored 5 Alfresco Books

• Community Contributions

• Conduct Alfresco trainings worldwide

• Developed Accelerators & frameworks

• Toolkit: Migration from Documentum

• Contract Management Solution

• Smart Document Processing Solution

• RAPIDO – Content Management & Publishing

Alfresco APAC Partner of the Year, 2010

Alfresco North America Partner of the Year, 2010

CIGNEX Datamatics Confidential www.cignex.com 25

Alfresco Implementations

Industry

Healthcare High Tech Telecom, Media,Entertainment

BFSIEducation Government Travel &

Hospitality

Document Management

Record Management

Enterprise Collaboration

Content IntegrationAnd Services

Integrations

Applications

Solutions

DM, WCM, DAM, RMPortals, Workflow, RAPIDO, Contract Management System, Smart Document Processing

Legacy &Proprietary Applications


Free Assessment Offer

• This assessment enables companies to maximize existing IT assets and build a roadmap of the vetted Open Source technology options to: – Reduce software costs up-to 70%– Help generate opportunities for growth and service

• The FREE Assessment Offer Includes:– Situation Analysis– Gap Analysis– Recommendations/Roadmap

26

For more information, please visit: www.cignex.com/freeassessmentor contact us at [email protected]

http://www.cignex.com/freeassessment

mailto:[email protected]

For any questions please contact : [email protected]

Thank You. Any Questions ?

Making Open Source Work

mailto:[email protected]

CIGNEX Datamatics Webinar-Knowledge Management Portal Solution-ver26-sept'13

Technology

Transcript of CIGNEX Datamatics Webinar-Knowledge Management Portal Solution-ver26-sept'13