Chapter 13

LeadersIndividuals who…•establish direction for a group•gain the group members’

commitment•motivate them to achieve

goals to move in that direction

What Followers Expect What Followers Expect of Leadersof Leaders

•Honesty

•Forward looking

•Inspiring

•Competence

Managers vs. Leaders

Do the right thingDo things right

VisionPlanning & budgeting

Imaginative ideasProcesses & Systems

Aligning people with visionOrganizing & Staffing

Motivate and inspireControl & Problem Solving

Produce changeProduce order, predicta-

bility, results expected by

stakeholders

Traits of Successful Business Leaders

•Drive•Honesty and integrity•Motivation to be a leader•Self-confidence•Cognitive ability•Knowledge of the business•Creativity•Flexibility

Leader Behaviors• Initiating structure)—organizing

and defining what group members should be doing to maximize output --task

• Consideration—creating mutual respect or trust; concerned with group members’ needs and desires--people

Task

People

Historical View of Leadership

•Strong

Man

long ago present

•Transactor

•Visionary H

ero

•SuperL

eader

The Path Goal TheoryEnvironmental contingency factors

•Task structure•Formal authority system•Work group

Outcomes•Performance•Satisfaction

Leader Behavior styles•Directive•Supportive•Participative•Achievement oriented

Subordinate contingency factors

•Locus of control•Experience•Perceived ability

Transactional vs. Transformational

Transactional“Tit for tat”

leaders who motivate employees with promises, rewards, and threats

Transformational Value-driven

change agents who emphasize the importance of tasks and motivate employees with a vision to go beyond self-interest for the good of the organization.

Effective Leadership Practices

Challenging the process

Inspiring a shared vision

Enabling others to act

Modeling the way

Encouraging the heart

Ethical Charismatic Leaders

•Use power to serve others•Align their vision with

followers’ needs and aspirations

•Accept and learn from criticism•Encourage followers to think

independently•Work to develop followers into

leaders

Unethical Charismatic Leaders

• Motivated by personalized power• Pursue their own vision and goals• Censure critical or opposing views• Encourage blind obedience,

dependency, submission• Lack internal moral compass

Emotional Intelligence

Self-awareness

Self-regulation

Motivation

Empathy

Social skill

Creates meaning

Provides a worthwhile challenge

Energizing

Brings the future into the present

Creates a common identity