CBL Australia - 100% Data Recovery
Transcript of CBL Australia - 100% Data Recovery
-
8/14/2019 CBL Australia - 100% Data Recovery
1/18
CBL DATA RECOVERYCBL DATA RECOVERY
TECNOLOGIES PTYTECNOLOGIES PTYLTDLTD
COMPANY OVERVIEW
-
8/14/2019 CBL Australia - 100% Data Recovery
2/18
CBLs Objectives
To meet and exceed customers requirementsand to ensure high levels of customer
satisfaction
By providing the most effective data recoveryservices at competitive rates
By ensuring time commitments are met or bettered
By communicating with our clients proactively
By objectively measuring and continually improving
upon our core business processes and customerinterfaces
-
8/14/2019 CBL Australia - 100% Data Recovery
3/18
CBL is People
-
8/14/2019 CBL Australia - 100% Data Recovery
4/18
CBL Company Overview
Australia Established in 2002 by VickyBrauner/ Bill Margeson/ Zhengong Chang
CBL Focused on data recovery since 1994
CBL start in Markham (Toronto) Company owned offices
San Diego
Armonk
Barbados
Curitiba,Brazil
Newcastle and Northampton,U.K.
Kaiserslaurtern, Germany Singapore
Beijing
-
8/14/2019 CBL Australia - 100% Data Recovery
5/18
CBL Company Overview
40 Employees Worldwide 23 dedicated data recovery specialists / engineers
Centers of expertise for internal engineeringlevel support
46 Authorized marketing partnersinternationally
San Diego Tape Media
Toronto Internal Product R & D
Newcastle Anti-virusRelated Activities
Brisbane Raid Response
-
8/14/2019 CBL Australia - 100% Data Recovery
6/18
CBL Company Overview
CBL Conferencing
-
8/14/2019 CBL Australia - 100% Data Recovery
7/18
Current Customer Base(Sampling)
Corporate Enterprise IBM, KPMG, Nortel, Yahoo, HP, GE Capital
Midsize BMG, ADP, Next Wave, Comfort Inn, WTEMRadio
SOHO Romeo Photography, Ohel Children's Home
Government Federal US Navy, Dept. of Agriculture, US Geo Survey
State NY Div of Criminal Justice, CA Dept.
Conservation Foreign French Govt., Belgium Ministry of Labour
Institutional Universities Brigham Young, John Hopkins, Penn State,
Princeton
Medical Aetna US Healthcare, Fox Chase Cancer Ctr.
-
8/14/2019 CBL Australia - 100% Data Recovery
8/18
Data Recovery Capabilities
Hard Disk Drives Desktops
Laptops
Externals
Multiple Disk Systems RAID SAN
NAS
Removable Media Floppy, Jaz, Zip
Optical, SyQuest
Flash Media
Tape Cartridges DLT, AIT, LTO 8mm 4mm
9 Track, Travan, QIC
All types of storage media regardless of O/S
Examples:
-
8/14/2019 CBL Australia - 100% Data Recovery
9/18
CBLsAdded Value
Targeted enterprise services Product Support
RAID, NAS, SANTape media
Rush/emergency service
Corporate Service Plan
Forensic methodology
Disk sanitizing service
-
8/14/2019 CBL Australia - 100% Data Recovery
10/18
CBLsAdded Value
CBLs only business is data recovery
Company owned offices established worldwide
Strategic relationships with market leaders
CBL recognized as world authority in data recovery
CBL is financially healthy and debt free long and
short term expansion plans based on organicgrowth
Client management approach to projects
Company culture based on customer service
-
8/14/2019 CBL Australia - 100% Data Recovery
11/18
CBLs Wall of Friends
CBLsAdded Value
-
8/14/2019 CBL Australia - 100% Data Recovery
12/18
CBLsAdded Value
Letters of thanks from past customers
This note is sent with glowing THANKS for the way CBL handled myrecovery request from start to finish My hats off to CBL for their
professional services that saved the day Stan Shook, IBM,Illinois.
I wanted to thank you for the very professional and excellentservice your company provided me on the recovery of my harddrive. Dr. A Najmi, Senior Research Physicist, John Hopkins
U.
I really wanted to express how knowledgeable, cooperative andcheerful your customer service staff was each time I spoke withthem. Optics 1, Inc.
thank you very much for all you tried to do. It was his time.Please dispose of my Seagate (Drivey). Colin, ABV.
-
8/14/2019 CBL Australia - 100% Data Recovery
13/18
CBLsAdded Value
Global Presence company-owned locations
worldwide
Clearance Dept. of Defence Secret Security Clearance - senior
recovery specialist
State of the art facilities Class 100 Clean Rooms
24 hour video & monitored surveillance
Video/voice conferencing with all locations
-
8/14/2019 CBL Australia - 100% Data Recovery
14/18
CBLsAdded Value
AIMS
-
8/14/2019 CBL Australia - 100% Data Recovery
15/18
CBLsAdded Value
Technology Capabilities Experts in search head and all HD component
replacement procedures
Servo technology
Surface mounting equipment
HP 54501A Digitizing Oscilloscope
Philips PM3055 Frequency Analyzer
Software tools created in-house
O/S specialists
-
8/14/2019 CBL Australia - 100% Data Recovery
16/18
CBLsAdded Value
CBL Customer Friendly Terms
Standard Service has the objective of recovered dataready for return to customer within three working daysafter receipt of customer authorization.
Evaluation is free of charge on Standard Serviceprojects.
No charges are applied if no data is recovered.
There are no CBL handling fees.
Rush emergency service with dedicated 24/7 datarecovery engineers is available at additional cost.
-
8/14/2019 CBL Australia - 100% Data Recovery
17/18
Quality and Metrics
CBLsAdded Value
By Media
80%
1%
3%
11%
5%
Hard disks
Servers
Laptops
Removables
Unknown
Types of Logical Damage
7%3%
10%
80%
Erased
Formatted
Overw ritten
Sys Files
-
8/14/2019 CBL Australia - 100% Data Recovery
18/18
CBL
Helping You to Breathe Easier
THANK YOU!