#BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business...

83
Welcome Seminar E-Health #BusinessMeetsIT

Transcript of #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business...

Page 1: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Welcome Seminar E-Health

#BusinessMeetsIT

Page 2: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Nice to meet you. I’m William

( @wvisterin )

Page 3: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Smart Business Strategies

Page 4: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Smart Business Strategies

• The only Belgian IT magazine that takes the business manager in perspective

• Business decision maker

• Target audience: managing director, IT manager, HR manager, marketing manager,...

• Understandable and strategy focused

• Cases & user centric

• Business IT magazine that matters

Page 5: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 6: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 7: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 8: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Business Meets IT – E-Health- Agenda

• 9.30: Market Research: William Visterin (Smart Business Strategies)

• 10.00: Keynote: Dirk Lambrechts, algemeen directeur Europaziekenhuizen

• 10.30: Break

• 11.00: Case - Reinoud Reynders, IT manager infrastructure & operations UZ Leuven

• 11.25: Case - Olivier Van de Werve, R&D Business Development Manager bij CETIC

• 11.50: Case - Catharina Meulemans, manager Algemene Boekhouding en Aankoopdienst ZiekenhuisNetwerk Antwerpen

• 12.15: Case – Wim Van Doorsselaere, IT-manager (ai) AZ Jan Portaels

• 12.40: Walking Dinner

Page 9: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Seminar E-Health

Page 10: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

• 5 Trends in E-Health

• Market Research in Belgium

• Research with Koning & Hartman, N=40

• Research with Computer Profile, N= 1.500

Page 11: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 12: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

“Oh Yes, I know

Belgium very well”

Page 13: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

“I used to be in

Copenhagen”

Page 14: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 15: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Wat is E-Health? • Elke vorm van digitale ondersteuning voor

verstrekken van gezondheidsverwante zorgen.

• Invulling = breed. Van elektronische patiëntendossier, PACS, computerterminals bij patiëntenbed tot op afstand gestuurde operaties.

• Invulling = verder dan klassieke gezondheidsinstellingen.

Page 16: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

E-Health =

Working together

Page 17: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Business & IT

Page 18: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

How users and IT people see each other

Page 19: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 20: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Is er een goede verstandhouding tussen de IT-afdeling en de geneeskundige ploeg van hospitaal/zorginstelling waar u werkt? Ja: 64% Neen: 15% Geen Idee: 21% N = 30, ZDNet & Koning&Hartman

Page 21: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

I.

5 Trends in E-Health

Page 22: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 23: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Trend 1.

Cloud

Page 24: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Clouds are everywhere…

Page 25: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 26: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 27: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Cloud Washing

Page 28: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 29: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Cloud computing refers…

…to the (external) provision of resources, applications or data

on demand… via a computer network

Source: Wikipedia

Page 30: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Cloud computing in e-health

• Macro niveau: Vitalink ( nieuwe, digitale

platform van Vlaamse overheid voor veilig delen van

zorggegevens),…

• Micro niveau: individual hospitals,…

Page 31: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Research: Cloud in Belgium

Wat zijn voor u de grootste voordelen van cloud computing?

• Maintenance: minder (of geen) onderhoud

• Security: beveiliging is beter

• Always on: toepassing altijd bereikbaar

• Scalable & flexibility: u kan snel aanpassen

• Price: het is goedkoper

Bron: Smart Business Strategies Datacenter & ZDNet, 240

Page 32: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Previous research: Cloud in Belgium

Wat zijn voor u de grootste voordelen van cloud computing?

• Maintenance: 21%

• Security: 8%

• Always on: 47%

• Scalable & flexibility: 19%

• Price: 5%

Bron: Smart Business Strategies Datacenter & ZDNet, 240

Page 33: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 34: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Zero tolerance for IT…

Page 35: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 36: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 37: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Bent U voorstander van cloud-based opslag van medische gegevens? Ja: 48% Neen: 52% N = 30, ZDNet & Koning&Hartman

Page 38: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Trend 2.

Big Data

Page 39: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Evolution of Big Data

2000: Wal-Mart 200 terabytes (= 200.000 gigabyte)

Page 40: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Evolution of Big Data

2000: Wal-Mart 200 terabytes (= 200.000 gigabyte)

2013: An average company (> 1000 emp.) 200 terabytes (= 200.000 gigabyte)

Page 41: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

The best (biggest)

is yet to come…

Page 42: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

x 15 = Growth digital universe Next 7 years

From 3 zettabytes (= 3 billion terabyte or 3.000 billion gigabytes)

To > 40 zettabytes (in 2020)

Page 43: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Driver for e-health:

Digitalization

Page 44: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Waar situeert U België op het vlak van de digitalisering van medische informatie?

• Aan de wereldtop: 3%

• Middenmoter: 52%

• Nog hele weg af te leggen: 45% N = 30, ZDNet & Koning&Hartman

Page 45: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Trend 3.

M-Health

Page 46: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

= Mobile

Page 47: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 48: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Mobile Devices

Page 49: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 50: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 51: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Welcome to Generation Y

Page 52: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Welcome to Generation i

Page 53: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 54: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 55: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 56: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 57: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Dektop Virtualization

Page 58: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 59: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Trend 4.

DIY

Page 60: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 61: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

BYOD

Page 62: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

BRING YOUR OWN

DEVICE

Page 63: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 64: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Quantified Self

Page 65: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 66: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

• Ik meet, dus ik besta….

Wat allemaal met apps te meten?

• Bloeddruk

• Diepte van uw slaap

• Stappen

• Emoties

• Hardlooptijden

• Drankgebruik

• Hersenactiviteit (EEG)

• Calorieën

• Sensors voor activiteiten als tandenpoetsen,… ….

Page 67: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 68: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

31.000

health, fitness & medical related apps

in 2013

Page 69: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 70: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Trend 5.

Extra Muros Care

Page 71: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

• Extramurale zorg intramurale zorg.

• Patiënten niet naar een zorginstelling. Zij kunnen thuis blijven, terwijl zij wel hoogwaardige zorg kunnen ontvangen.

• Technologie maakt mogelijk maken dat opvolging buiten klassieke verzorgingsinstelling gebeurt.

Page 72: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Bent U betrokken bij project dat patiënten thuis / in rusthuis 'remote' consultatiediensten aanbiedt? Ja: 34% Neen: 64%

• N = 30, ZDNet & Koning&Hartman

Page 73: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Welke functies & vereisten vindt u bij het gebruik van remote consultaties het belangrijkst? 1.) Respecteren van de privacy van de patiënt 63% 2.) Sociaal contact 50% 3.) Remote patiënt monitoring 43% 4.) Real-time medicatie-advies 37% 5.) Continu verbonden zijn met de zorginstelling 27% 6.) Sensor Technologie aan huis 10%

• N = 30, ZDNet & Koning&Hartman

Page 74: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 75: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Trends in e-health 1. Cloud 2. Big Data 3. M-Health 4. DIY 5. Extra Muros Care

Page 76: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

And finally…

Page 77: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Go for E-Health heaven

Page 78: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Heaven is… - where the police are British, - the chefs Italian, - the mechanics German, - the lovers Brazilian, - and… it's all organized by the Swiss.

Page 79: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

… not for E-Health HELL

Page 80: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Hell is… - where the police are German, - the chefs British, - the mechanics Italian - the lovers Swiss, - and… it's all organized by the Brazilians.

Page 81: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Anyway….

Page 82: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart
Page 83: #BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130514_ehealth_williamvisterin.pdf · Business Meets IT – E-Health- Agenda • 9.30: Market Research: William Visterin (Smart

Kind regards,

William Visterin E-mail: [email protected] Twitter: @wvisterin