BSWH Team Members

©2021 Baylor Scott & White Health

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CyberArk® Registration Tips

• Complete two steps• Go to CyberArk.BSWHealth.org and register on a computer• Add the CyberArk® Identity app to your mobile device using customized

QR codes

How to Register• At a BSWH facility or via VPN on a BSWH computer

• Off the BSWH network

Add Mobile Device for Authentication• Add the CyberArk® Identity app to your mobile device using customized QR codes

BSWH Team Members Action required to continue access to BSWH applicationsAll employed AND contract/contingent staff must register

QUESTIONS AND SUPPORT214-865-4357 (HELP)Service Center online: ServiceCenter.BSWHealth.com

https://cyberark.bswhealth.org/

http://ServiceCenter.BSWHealth.com

• Go to CyberArk.BSWHealth.org

• Enter your BSWH USER IDClick Next

• Enter your BSWH PASSWORDClick Next

• Once you have logged in, you will be taken tothe CyberArk® Welcome screen

• Click Get Started

How to register at a BSWH facility or via VPN on a BSWH computer

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• If you are currently using your mobile phonefor BSWH SecureAuth second-factorauthentication, it has been ported over. Atthis point, you can choose to replace themobile number associated with your account

• If a number was not ported over, enter themobile device number you will be using toauthenticate

• Click Save

• Enter your BSWH PASSWORDClick Proceed

• You will see a Congratulations Screen. To navigate to the CyberArk® portal click Done

• Then follow the steps shown here to add the CyberArk® app


How to register at a BSWH facility or via VPN on a BSWH computer

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• Go to CyberArk.BSWHealth.org on your PCor Mac

• Enter your BSWH USER IDClick Next

• If you are currently using your mobile phonefor BSWH SecureAuth second-factorauthentication, it has been ported over.You do not need to call the IS Service Deskunless you notice the number needs to bechanged

• If you receive an error message or the screendoes not update after entering your BSWHUSER ID, you do not have a mobile devicenumber associated with your BSWH account.Call the IS Service Center at 214-865-4357 (HELP)to update your number

• Once the IS Service Center confirms thenumber associated with your account isupdated, go to CyberArk.BSWHealth.org onyour PC or Mac. Enter your BSWH USER IDClick Next

• Enter your BSWH PASSWORD


How to register off the BSWH network

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• The last four digits of your mobile devicenumber will appear under Chooseauthentication method. To receive a textmessage to authenticate registration clickSend me a message(Do not close the portal window)

• You will receive confirmation. To authenticateon your mobile device, click the LinkNOTE: It is recommended you use the Link andauthenticate on your mobiledevice rather than using thecode

• Click Next

• Click Approve

• You will receive a confirmation of success

• To authenticate on the portal, enter the 6-digitcode you received on your mobile device to betaken to the portal welcome screen

©2021 Baylor Scott & White Health Continue


• Next, return to the portal on your PC or Mac.You will be taken to the CyberArk® Welcomescreen to continue your registration

• Click Get Started

• At this point, you can choose to replace themobile number associated with your account

• Click Save

• Enter your BSWH PASSWORD

• Click Proceed

• You will see a Congratulations Screen

• Click Done

• To add the CyberArk® Identity app to your mobile device using a customized QR code, in the left navigation select Devices(Do not close the portal window)

• Then follow the steps shown here to add the CyberArk® app

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These steps continue the CyberArk® set up:

• After selecting Devices

• Select Add Devices

• You will be presented with a personal QRCode (Do not close the portal window.You will be scanning thisQR code twice)

• Scan the device QR codewith your mobile devicecamera

• You will be taken to theApp or Google PlayStore to install andopen the CyberArk®

Identity (formerlyIdaptive) app

• Grant CyberArk® Identitypermission to usecamera

Add the CyberArk® Identity app to your mobile device using Customized QR Codes


• You will be prompted toinstall the CyberArk®

Identity app

• Click Continue

• Scroll down and selectEnroll with QR

• Click Continue

Continue

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• Go to your PC or Mac and return to theCyberArk® portal

• Scan your device QR code one moretime using your mobile device (Keep theportal window open on your computer)

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• After the second scan,you will be prompted toclick Continue to enrollyour device

• On your computer return to theportal, and close the deviceQR code window only

• Select Account, then Show QR Code(This QR code is different from thedevice QR code you usedpreviously)

• You will see this pop-up windowthat will display next steps and aOTP QR Code customizedfor you (Do not close the portalwindow)


• Scroll to the end of thedisclosures listed, thenclick Enroll

• After clicking Enroll, youwill be taken to theCyberArk® Identity appon your mobile deviceand prompted for your preferences

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Continue

Example

Add the CyberArk® Identity app to your mobile device cont.

Add the CyberArk® Identity app to your mobile device cont.

• Now open the CyberArk® Identity app

• Click Menu in the upper left

• Select Passcodes

• Scroll down and click the plus signat the bottom of the window

• Select Scan QR Code

• You will be presentedwith a 6-digit passcode

• Go back to the CyberArk® portal

• Enter the 6-digit passcode in theportal pop up window, thenclick Verify

• You will receive a confirmation message of OATH OTP verified! Select Close

• You have completed set up and are ready to use the CyberArk® Identity passcodegenerator to access BSW applications when a second factor authentication is required

• Access OTPs by clicking Menu, then Passcodes when needed


Example

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