Black & Veatch and Philips Lighting North America RFP

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VALUE BEYOND ILLUMINATION VOLUME I RFP: CHICAGO SMART LIGHTING PROJECT Chicago Infrastructure Trust 9 JANUARY 2017

Transcript of Black & Veatch and Philips Lighting North America RFP

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   VALUE BEYOND ILLUMINATION  

VOLUME I RFP: CHICAGO SMART LIGHTING PROJECT  

 

   Chicago Infrastructure Trust 9 JANUARY 2017 

 

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Table of Contents  

Section1,ProposalOverview.................................................................................01.1Form2:ProposalLetter..................................................................................................21.2ExecutiveSummary..........................................................................................................01.3ProjectManagementandImplementationPlan(PMIP)....................................51.4PublicRelationsandCommunicationsPlan........................................................471.5MBE/WBEParticipationPlan....................................................................................531.6WorkforceDevelopmentHiringPlan&Commitment.....................................581.7CommitmentregardingLocalEconomicInitiatives.........................................59

SectionII,LEDConversionProposal.................................................................612.1Form4,LEDLuminaireSpecificationsSubmittal..............................................622.2Form5,LEDConversionPricing...............................................................................642.3Form4,LEDluminairespecifications....................................................................65

SectionIII,InfrastructureStabilizationProposal........................................773.1Form6:InfrastructureStabilizationPricing......................................................78

SectionIV,TechnologyProposal........................................................................804.1TechnologySolutionOverview(RFP4.3.5.1)....................................................814.2High‐LevelFeaturesandCapabilitiesofCityTouchLMS...............................884.3SystemArchitecture(RFP4.3.5.3)...........................................................................994.5ReportingandAnalytics(RFP4.3.5.5,ExhibitB2.3.1.5).............................1034.6AdditionalFunctionality(RFP4.3.5.6)...............................................................1034.7ThirdPartyProducts(RFP4.3.5.7)......................................................................1044.8HostingsandEnvironments(RFP4.3.5.8,ExhibitB2.5)............................1044.9BackupandRecovery(RFP4.3.5.9,ExhibitB2.6).........................................1054.10SecurityandAccessibility(RFP4.3.5.10,ExhibitB2.7)...........................1054.11MaintenanceandSupportforCityTouch,ExhibitB2.9).........................1074.12PerformanceStandardsandServiceLevelAgreements).........................1094.13Warranties(RFP4.3.5.13,ExhibitB2.10)......................................................1104.14Form8:Interrogatories..........................................................................................1114.15Form7:TechnologyServicesRequirements.................................................1204.16Form9:TechnologySpecificationsandServicesPricingForm.............130

SectionV,AdministrativeSubmittals.............................................................1335.1RFPResponseChecklist............................................................................................1345.2ProposalSecurity.........................................................................................................1375.3Exceptions.......................................................................................................................1415.4Form3ProjectExperienceForm–LEDConversions...................................1425.4Form3ProjectExperienceForm–InfrastructureStabilization..............1455.4Form3ProjectExperienceForm–LMS.............................................................1475.5Form11ProjectReferenceForm..........................................................................1505.6Form10ApplicableM/WBEParticipationPlanSubmittals......................158

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5.7Form12Proposer’sAffidavit‐identificationofallWasteandMaterialHandlingandDisposal...................................................................................................................................190

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Section 1, Proposal Overview 

  Section I ‐ Proposal Overview ‐ Required Content  

 

   Proposal Letter  

  Executive Summary 

  Project Management & Implementation Plan 

  Implementation Overview 

  Team Structure 

  Approach to Project Phasing 

  Schedule Milestones 

  Approach for Performing the Work 

  Project Management Plan 

  Communication and Coordination 

  Quality Management Plan 

  MBE/WBE Participation Plan and Commitment 

  Workforce Development Hiring Plan and Commitment 

  Public Relations and Communications Plan 

  Form 14: Additional Project Pricing 

  Local Economic Initiatives Commitment (if applicable)

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BLACK & VEATCH    TWO NORTH RIVERSIDE PLAZA   STE 2050                       CHICAGO IL  60606 USA 

 

1.1 FORM 2: PROPOSAL LETTER  

January6,2017ChicagoInfrastructureTrust 35EastWackerDrive,Suite1450Chicago,Illinois60601Attention:LeslieDarling

Re:ChicagoSmartLightingRFP

DearMs.Darling:

OnbehalfofBlack&VeatchConstruction,Inc.,IsubmitwiththisletteritsresponsetotheChicagoInfrastructureTrust's(“CIT”)RequestforProposals(“RFP")fortheChicagoSmartLightingProject.Inthisconnection,Istatethefollowing:

1. IhavefullauthoritytobindProposerwithrespecttothisresponsetotheRFPtotheCITortheCityofChicago.

2. Black&VeatchConstruction,Inc.hasreadandunderstandstheRFPandisfullycapableand

qualifiedtoprovidethegoodsandservicesasdescribedwithinthisRFP.

3. IhavereadandunderstandtheRFP,includingaddendanumbers1and2.4. Black&VeatchConstruction,Inc.understandsthattheCITandtheCityofChicagowillrely

onProposer'sresponsetotheRFPandProposeragreestobeboundbytheagreementultimatelynegotiatedbetweentheParties.

5. Black&VeatchConstruction,Inc.agreestoholditsProposalopenforaperiodof275days

fromthedateandtimeestablishedasthesubmittaldeadlineforthesubmissionofProposalstotheCIT.

6. Black&VeatchConstruction,Inc.commitstoachievingthespecifiedhiringrequirements

fortheAssetConditionAssessment,asoutlinedinSection4.3.8.1ofRFPVolumeI:InstructionstoProposers.

7. IfrequestedbytheCITorCityofChicago,Black&VeatchConstruction,Inc.agreestofurnishadditionalinformationordocumentationortomakeoneormoreoralpresentationsordemonstrationstoassisttheCITandtheCityofChicagoinevaluatingitsProposal.

8. NeitherInorBlack&VeatchConstruction,Inc.hasanybeneficialinterestinorrelationship

withanyotherpartyworkingorperformingservicesfor,orotherwiseaffiliatedwith,theCITortheCityofChicago;andhasnoconflictofinterestwhichcouldinterferewiththeprovisionofservicestotheCityofChicago.

9. Black&VeatchConstruction,Inc.understandsthattheCITandtheCityofChicagowillrely

uponthematerialrepresentationssetforthintheRFPandthatBlack&VeatchConstruction,Inc.hasacontinuingobligationtoupdateanyinformationwhichchangesorwhichProposerlearnstobeincorrect.

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10. IftheCITandtheCityofChicagodeterminethatanyinformationprovidedinresponsetothisRFPisfalse,incompleteorinaccurate,orifanyprovisionoftherequirementsoftheRequestforProposalisviolated,theContractmaybevoidorvoidable,andtheCITandtheCityofChicagomaypursueanyremediesundertheContract,atlaw,orinequity,includingterminatingtheBlack&VeatchConstruction,Inc.participationintheprojectortransactionand/ordecliningtoallowtheBlack&VeatchConstruction,Inc.toparticipateinfuturetransactionswiththeCITandtheCityofChicago.

11. ItisunderstoodthatanoriginalandmultiplecopiesoftheProposalhavebeensubmitted

forconsideration.Black&VeatchConstruction,Inc.warrantsthatallcopiesareidenticaltotheoriginalinallrespects.

12. Black&VeatchConstruction,Inc.acknowledgesthatanycomments,requestsorexceptions

toVolumeII,TermsandConditions,oranyotherrequirementsstatedinthisprocurementhavebeenidentifiedwithinitsProposal.

13. IfselectedbytheCITandtheCityofChicago,Black&VeatchConstruction,Inc.agreesto

negotiateandenterintoanAgreementfortheChicagoSmartLightingProjectwiththeCityofChicagoconsistentwiththeBlack&VeatchConstruction,Inc.redlineoftheformof(VolumeII)ContractTermsandConditionsdated1/7/17.

14. IdeclarethatallrequiredformsprovidedintheRFPhavebeenexaminedbymeandtothe

bestofmyknowledgeandbeliefaretrue,correct,andcomplete.

15. Black&VeatchConstruction,Inc.understandsandacknowledgesthatthecertifications,disclosuresandacknowledgmentscontainedintheProposalandprovidedinitsProposalandtherequiredformsinthisRFPmaybecomeapartofanycontractawardedtotheProposerbytheCityofChicagoinconnectionwiththeChicagoSmartLightingProjectRFP.

Signed: BrentBurger

As: VicePresident Black&VeatchConstruction,Inc.

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1.2 EXECUTIVE SUMMARY  Publiclightingisswiftlybecomingoneofthemostpowerfultoolsforacitytoreinvigorateneighborhoodsandaccelerateeconomicopportunity.Today,ourcitizensexpectmorefromtechnologyandthemoderncityinfrastructureshouldbeasconnectedastheyare.

Chicago’sstrategicrenewalofthecitystreetlightingsystemwillbethemostvisiblestepontheroadmaptoasmarterandconnectedChicago.Inpartnershipwithexperiencedindustryleadersandskilledlocalresources,thesuccessfulexecutionofChicago’sSmartLightingInitiativewillneedtomeetthehighstandardsofaniconic,globalcitylikeChicago.

AcloserlookatothericoniccitiessuchasBarcelona,Singapore,Beijing,LosAngelesandNewYorkCityrevealtheirsmartcityormajorinfrastructureupgradeprogramshadonethingincommon–thesupportofindustryleadersworkinginpartnershipwithcityleaders.Large,technologydriveninfrastructureinitiativesdemandapowerfulcombinationofindustryexpertise,resourcesandaprovencommitmenttocustomersuccess.

TheBlack&Veatch,PhilipsLightingteamoffersChicagoacriticalcombinationofconstructionmanagementexpertiseandprovenstreetlighttechnologieswiththeindustry’smostreliableconnectedlightingassetmanagementsystem,CityTouchLightingManagementSystem(LMS).Theunique“plugandplay”capabilityofthePhilipsCityTouchLMSrequiresnodesign,planningoradditionalhardwareasidefromtheconnectornodeitself.Thisensuresthecity’scommissioningofitsconnectedlightingsystemwillbefast,easyandimmediatelyusable.

ThisteamwillbejoinedbysomeofChicago’sbestlocaldiversecompanieswhowillbeleadingandmanagingcriticalprojectcomponentssuchasassetconditionassessment,inventorymanagement,logisticsanddistribution,andLEDandLMSinstallation.LocalpartnersincludeMilhouseEngineering,EvansElectric,QuantumCrossings,CityLights,TaylorElectric,Everlightsand270Strategies.

Thecollectiveeffortintheexecutionofthisprojectwillresultinnearly40%MBE/WBEandVBEoverallparticipation.TheCitywillbeprovidedwithstatisticsabouttheeconomicimpactonthelocaleconomyandjobmarket.

AllinstallationserviceswillbeperformedbyInternationalBrotherhoodofElectricalWorkers(IBEW)LocalUnionNo.9membership.

The Black & Veatch, 

Philips Lighting team 

offers Chicago a critical 

combination of complex 

construction 

management and 

proven streetlight 

technologies with the 

industry’s most reliable 

connected lighting asset 

management system.  

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BestinClassApproachforSuccess

Therearethreebasiccomponentsthatwillmakeuptheimplementationofthisproject:

1. InfrastructureEvaluationandStabilization2. LEDConversion3. LightingManagementSystem

Thesecomponentscanbeviewedasindependentscopesofworkbutarecriticallyconnectedastheybecomethespringboardforfuturesmartcityinitiatives.Thefollowingparagraphsdescribe,inchronologicalorder,ahighlevelsummaryoftheapproachandthespecificactionsandtechnologiesthatbindtheprojectphasestogether.

EachoftheprojectphaseswillbemanagedbyBlack&VeatchinChicago.Onanylargescaleinfrastructureprojectitiscriticalthatthesamecompanymanageallphasesofconstruction,installationandcommissioning.Thisensurescostcontrolandon‐timeprojectcompletion.

AboutBlack&Veatch

Black&Veatch,foundedin1915,isaleadingglobalengineeringandconstructioncorporationspecializingindeliveringreliableandinnovativeinfrastructuresolutionstosomeoftheworld’smostcomplexprojects.Black&Veatchbringsnotonlycriticalprogramandconstructionmanagementsubjectmatterexpertise,butisknowntheworldoverforanuncompromising

emphasisonsafetyandquality.

EngineeringNews‐Record,thedistinguishedjournalcoveringmajorconstructionprojectsacrosstheworld,createsayearlyrankingslistrecognizingexcellenceinengineeringandconstruction.Black&Veatchisconsistentlyatornearthetopoftheclass,underscoringtheirthoughtleadership,innovationandcommitmenttocustomersuccess.In2016Black&Veatchranked#10amongtheTop100Design‐Buildfirmsand#13inTop100ConstructionManagement‐for‐Fee&ProjectManagementfirms.

Whatdrivesthisperformancearethededicatedpersonnelassignedtoeachprojectthatrefusetosettleforanythinglessthangreatresults.Forthisproject,Black&Veatchhasateamconsistingofaseasonedprojectdirector,operationsmanagerandsitesuperintendentsthatspecializeinturningchallengingandcomplexprojectsintosmartlyexecutedsuccessesfortheircustomers.

Black&Veatch’stestedandtoutedconstructionmanagementtool,SEKOIAwillprovideChicagostakeholdersaccesstoreal‐timeprojectdataandmetrics,establishingatransparentapproachtomeasuringprogressandaccountability.

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PhaseOne:InfrastructureEvaluationandStabilization

Thefirststepwillbetoassessthecurrentconditionofthestreetlightinfrastructureincludinganevaluationofpowerandelectricalneeds.ThisisavitalsteptoensurethattheLEDlightsarefullyoperationaluponinstallation.

TheinfrastructureevaluationresultsandsubsequentplansforprojectdeploymentwillbemadeavailablethroughBlack&Veatch’sconstructionmanagementtool,SEKOIA.

Thecityhastheoptiontoshareprojectstatusinformation:Detailslikeneighborhoodsevaluated,numberofpolesrepairedandtheconstructionschedule.Transparencyandaccessibilityofinformationisessentialtotheprogram’ssuccessbyempoweringcityleadersandcitizenswithdata.Black&Veatch’sconstructionmanagementapproachprovidesthehighestlevelofinformationtransparencywhilealsoremainingsecure.

PhaseTwo:LEDConversion

KeycomponentstotheLEDconversioninclude:

1. Philipscomponentsensuringsuperiorperformanceandreliability2. Stateoftheartsupplychainprocess3. Localjobsandeconomicdevelopment

AboutPhilipsLighting

Formorethan120years,Philipshasdeliveredunmatchedtechnicalexpertise,productrange,andfinancialresources.Astheworld’slargestlightingcompany,Philipsistheonlycompanyspanningthelightingindustry’sspectrumfromdesigntomanufacturingoflightingfixtures,lamps,controls,andlightingelectronicsaswellasinstallation,projectmanagement,andpost‐installationcustomersupport.Thecompanyholdsapproximately59,000registeredpatents,including5,000LED‐relatedpatents,and81,000designrights.Thecompanyisrenownedforbeingattheforefrontoftechnologicalinnovation.Formorethanacentury,PhilipsLightinghasbeentheforemostinnovatorandprovideroflightingandotherenergysavingstechnologies,investing5%ofitsglobalrevenueintoresearchanddevelopmenteveryyear,enablingnewandmoreefficientusesoflight.Thatcommitmenttoinnovationhasresultednotonlyinsuperiorperformingproducts,butimportantexposuretolightingtrendsandbestpracticesfromallovertheglobeaswell.Withregardtostreetlighting,Philipshasbeeninvolvedinsomeof

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Queens, NYC: 81,000 

luminaires in one year 

Los Angeles, CA: 

Largest CityTouch LMS 

deployment in U.S. 

Jakarta, Ind.: 90,000 

CityTouch connected 

luminaires on target 

for seven months

theworld’slargestLEDconversionprojects;workingwithcitieslikeNewYork,Boston,LosAngeles,Madrid,andBuenosAires.

Mostrecentlyproviding81,000LEDluminairesforQueens,NewYork;allinstalledinlessthanoneyearwithhighmarksfromtheNewYorkCityDirectorofStreetLightingonqualityandappearanceofthelight.OntheothersideoftheglobeinJakarta,IndonesiaPhilipsisconverting90,000streetluminairestoLEDandconnectedwithPhilipsCityTouchLMS.The“plugandplay”flexibilityoftheCityTouchLMShasenabledprojectcompletioninonlysevenmonths,makingittheworld’sfasteststreetlightingretrofitandremotemanagementprojectundertakentodate.

Additionally,Philipssupplychaintool,ServiceTagoptimizestheinstallation,commissioningandmaintenanceprocess.ThetoolregistersandtracksPhilipsproductsfromthefactorytoanyChicagowarehouseandthentothelocalinstallerandfinallytothepole.ServiceTagisaproventooloptimizinginstallationandplanning.Furthermorethetoolwilltrackinstallationmetricssavingtimeandpreventinginstallationerrors.

Lastly,andofgreatimportancetothisproject,theLEDconversionphasewillprovidejobsforlocalChicagocontractorswhohavepriorexperiencewithChicago’sstreetlightingsystem.AllidentifiedlocalcontractorsforthisprojectteamareMBE/WBEcertifiedbytheCityofChicagoandarealsosignatoriestotheInternationalBrotherhoodofElectricalWorkersLocalNo.9Union.

PhaseThree:LightingManagementSystem

ThePhilipsCityTouchLMSisthecenterpieceoftechnologytothisprogramprovidingthecitywiththecapacitytousherinaneweraofsmartcitylightingandinfrastructuremanagement.

CityTouchLMSconsistentlyoutperformsotherlightingmanagementsystemsduetohowsimpleitistoinstallandmaintain.Noneedforsystemdesign,complicatedfieldhardware,ortheneedforChicagotomakethechangeto24/7powertopoles.CityTouchLMSprovidestheCityofChicagoalevelofflexibilityandefficiencyintheirdeploymentthatwillmaketheLEDconversionfaster,moreefficient,andmuchmorereliable.

FollowingarethekeyattributesoftheCityTouchLMSthatmakeitthebestchoiceforChicago:

1. MostCostEffectiveLMS2. MostProvenandReliablesystem3. EasiestfortheCitytomanage4. Flexibleforfutureexpansion

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The“Plug&Play”designoftheCityTouchLMSrequiresnoadditionalhardwarebeyondthenodeitself,andautomaticallyconnectstotheexistingLTEcellularnetwork.Thesimplicityindesign,installationandongoingmaintenancewillgeneratea21%lowertotalcostofownershipforChicagoover10yearscomparedtoincreasinglyoutmodedandcomplicatedRFmeshnetwork.

Theease,reliabilityandsecurityofthecellularnetworkisunparalleled.Italsosupportstheessentialcapabilitytoremotelyrebootanode.ThelargestLMSdeploymentintheU.S.istheCityofLosAngeleswhichisagoodillustrationofthesuccessandscalabilityoftheCityTouchLMSinamajorurbansetting.

Installthefirstluminaire,twistlocktheCityTouchnode,andChicagowillhavedeployedtheirfirstsmartlight.It’sthatsimple.TheSoftware‐as‐a‐ServicehostedisalreadypopulatedwithChicago’slightingdatabase,andPhilipswillhaveadedicatedprofessionalcoordinatingsystemdeploymentandtrainingtheCDOTteamastheytakeovernewlyconnectedlights.

TheCityTouchsystemconsistentlyoutperformsotherlightingmanagementsystemsduetoitseasyinstallation,lowmaintenanceandreliableplatform.Asmarter,simplerapproachforcitiesandonethatcanintegrateallofChicago’sexistingandfutureInternetofThings(IoT)deploymentsthatutilizecellularnetworks.

BuildingaSmartCitywithChicago’sStreetlightInfrastructure

Worldwide,citiesareembracingtheirstreetlightingarchitectureasakeypillartotheirsmartcityblueprint.Connectedlightinginitiativesimprovepublicsafety,enhancethequalityoflife,createlocaljobs,andrevitalizeneighborhoods.

ThesuccessfulrenewalofChicago’sstreetlightinfrastructurecombinedwithanLEDconversionandthedeploymentofapowerfulLightingManagementSystemwillsetthefoundationthatbuildsonfutureofChicago’ssmartcityefforts.DatacapturedthroughthestreetlightingsystemwillbeextractedandinterpretedinawaythatprovidesmorepowerfulanalyticssolutionstotheCitythatleadtoimprovedsafety,security,andqualityoflife.ThisprojectdeploymentwillprovidetherightlightintherightplacesattherighttimeinafastandefficientmannerthatwillensureChicagocontinuestostandoutasagreatplacetolive.

TheprojectwillbemanagedandoperatedoutoftheBlack&VeatchChicagoHeadquarterslocatedat2NRiversidePlaza#2050,Chicago,IL60606.Black&VeatchGlobalHeadquarterslocatedat6800W.115thStreet,OverlandPark,KS66211.LegalName: Black & Veatch Construction, Inc. LegalForm: GeneralBusinessCorporation Legalentities: Black&VeatchHoldingCompany(ParentCompany)

 

   

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1.3 PROJECT MANAGEMENT AND IMPLEMENTATION PLAN (PMIP) 

1.3.1 IMPLEMENTATION OVERVIEW  

ThesuccessofYear1ofthisprojectisanecessarybuildingblockforthefuturephasesofthisinitiative.Tobesuccessful,wemuststriketherightbalanceofupgradingthemostappropriateselectionoflightsacrossChicago’s50Wards,alongwithaddedemphasisontheChicagoneighborhoodsthatneeditmost.

TheBlack&Veatch/PhilipsLightingteam–experiencedinsimilarcomplexdeploymentsandlargescalelightingconversions–willprovidetheCitytherequiredleveloforganization,transparencyandflexibilitythatwillinsurethatsuccess.

OurapproachallowstheCitytobeginLEDconversionssooner,therebyjumpstartingafasterpathtocompletion.TheprojectmanagementtoolsanddatamadeavailabletotheCitywillalsodeliveranunrivaledlevelofqualitycontrolandprojecttransparency.

FollowingarePillarsoftheBlack&Veatch/PhilipsLightingImplementationstrategy:

SmartcollaborativeplanningtoensuremosteffectiveandimpactfuldeploymentforCDOTandCitystakeholders.

UniqueplugandplaycapabilityofLMSallowstheCityultimateflexibilitytopickandchoosewheretodeployfirst.

LEDConversionandInfrastructureStabilizationworkwillbeperformedbyateamoffour(4)MBE‐certifiedelectricalcontractors,creatingjobsandpositiveeconomicimpactforChicago.

Transparencyofprojectprogressthroughstate‐of‐the‐artProjectManagementtoolsallowsforintimateinvolvementandnoheadachesforCitystakeholders,aswellasreal‐timedataforcommunityoutreach.

 

Figure 1 ‐ Our Pillars will help to ensure the success of the Chicago Smart Lighting project.

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SmartPlanning

UponaNoticetoProceed,theBlack&Veatch/PhilipsteamwillbeginclosecollaborationandinterviewswithCDOTStakeholdersandCityofChicagoAldermen.Thisprocesswilltakeplaceinthefirst30daysoftheprojectand,combinedwithexistingdataanalytics,willuncoverinvaluablelocalinformationandstarttobuildnecessarycommunitysupport.

SincetheCityintendstoconvertapproximately75,000lightsinYear1,theselectionofthoselightsiscritical.TherearespecificareasineachWardforwhichAldermenwillbehighlyvocalaboutaddressingfirst.ThatinformationwillbecrossreferencedwiththeCDOTknowledgeofthesystemandavailablelightinginventorydata.

Finally,311streetlightoutageinformationmergedwithpublicallyavailableChicagocrimedatademonstratesthegeographicalcorrelationbetweenlightoutagerequestsandpublicsafety.Ourrecommendedapproachwouldaddressapproximately25%ofeachWardeachyear,withaddedintopriorityareasforpublicsafetyandsupportofexistingoutagesCDOTisworkingtoaddress.

ThissmartandcollaborativeplanningprocesswillallowtheCitytoselectthemostappropriatescopeofworkforYear1thatmaximizesimpactfortheindividualWardsandsupportstheCity’songoingeffortsinpublicsafety.OneofthekeyfactorsofprovidingtheCitywiththisdynamicapproachisthePlug&PlayabilityofthePhilipsCityTouchLMS.

Figure 2‐ Chicago crime distribution by zip code. More crime in darker green areas.

Figure 3 ‐ Complaints by zip code: Darker green is where more street light complaints are reported. Mean time repair: Darker green reflects zip codes with longer repair time.

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FlexibleLightingManagementSystem

TheCityTouchLMSisuniquelycapableofeliminatingtheplanninganddesignprocessthatisnecessaryforameshnetwork.Furthermore,itdoesnotrequire24/7power.

TheChicagoCityTouchsystemisalreadyset‐upandreadyforLMSnodestobeinstalledanytime,anywhere,byanyone,onanymanufacturer’sfixture.ThisallowstheCitytodeployinthefirstyearacrossall50Wards.Infact,thecurrentCDOTmaintenanceteam,iftheycontinuetoreplaceluminairesduringthisproject,willalsobeabletoeasilydeploytheplug‐and‐playCityTouchLMSnodes.

AscontrolnodesaredeployedacrossChicago,allinformationisautomaticallypopulatedintothePhilipsCityTouchLMSandtheCitywillhaveimmediateabilitytomonitorandcontrolthoselights.TheBlack&Veatch/PhilipsLightingteamwillalsohaveadedicatedtechnicianperformingdailyinstallationverification,aswellasqualitycontrolasthesystembecomespopulatedwithkeysysteminformation.

ThePhilipsCityTouchLMSallowstheCitytodeployinselectareasacrosstheentireCityinYear1,removestheplanninganddesignprocessrequiredwithameshnetworkdeployment,shortensthetimeframeoftheprojectandalsoallowstheCitytoaddlightinginventoryconnectedbyCDOTmaintenanceorChicagoParksoverthecourseoftheproject.

JobCreationandEconomicDevelopment

TheBlack&Veatch/PhilipsLightingfieldinstallationteamismadeupoffourChicago‐basedMBEand/orWBE‐Certifiedelectricalcontractors,allexperiencedintheCityofChicagoandsignatorytotheIBEWLocalNo.9.Inaddition,theProfessionalServicesworkfortheAssetConditionAssessmentwillbeperformedbyMilhouseEngineering,anMBEengineeringandprogrammanagementfirm.

Withthisapproach,thisprojectwillhelpsupporttheeconomicbaseofthecommunitiesinwhichthesecontractorsandconsultantsdobusiness.Eachofthesecompanieswillgrowasaresultofthisproject.Addingjobsforthesebusinesseswill

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notonlysupportindividuals,butwillalsocontributetotheeconomicwell‐beingoftheirfamilies,theircommunities,andtheCityasawhole.

TheBlack&Veatch/PhilipsLightingapproachtoperformingthisprojectwillprovideadistributedandlonglastingeconomicstimulusfortheCityofChicago.

ProjectTransparencyandCommunityOutreach

TheprojectmanagementsoftwarethatBlack&VeatchwillusefortheChicagoproject(calledSEKOIA)allowstheCitytoaccessreal‐timeprojectprogressandperformancemetricsanytime.SEKOIA,furtherdetailedlaterinthisdocument,hasproventobeahighlyeffectivetoolinpastsimilarprojects.Inadditiontoprovidingthecustomeranearreal‐timestatusreport,itcanalsorelayselectdataandscheduleinformationtobeusedforthepurposesofpublicrelationsandcommunityoutreach.

Moreover,thissoftwarewillbeintegratedwiththeCityTouchLMStoreceiveactivationnoticeswhenlightshavebeeninstalled,whichsupportsinstallationperformanceinsightandimportantqualitycontrolsaspectoftheproject.

SummaryOurtailoredandflexibleapproachwillleadtoasuccessfulYear1ofthesmartlightinginitiative,whichwillbethefoundationforfutureyears.Acollaborativeanddatadrivenapproachtocreatingtherightscopeofwork,ismadepossiblebytheplugandplaycapabilitiesoftheCityTouchLMS.TheteamoflocalChicagocontractorsprovidesthenecessaryfieldresourcestoexecutetheapproach,andtheuseofprovenprojectsoftwareinsuresthehighestleveloftransparent,performanceandqualitycontrol.

 

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1.3.2 TEAM STRUCTURE, PRIMARY STAFF AND KEY PERSONNEL  

TheBlack&Veatch/PhilipsLightingteamoffersChicagothecriticalcombinationofcomplexconstructionmanagementwiththemostprovenstreetlighttechnologiestoensureasmoothandsafeexecutionofthecomprehensivescopeofwork,aswellasafoundationtosupportChicago’sgrowingtechnologyeconomy.

AsshownbelowinFigure4,Black&VeatchandPhilipswillbejoinedbysomeofChicago’sbestcompanies,allplayingacrucialroletoleadourday‐to‐daywarehousingandlogistics,systeminstallationandcommunityoutreachefforts.

OurprojectexecutionapproachwillresultinaDBE/MBE/WBEandVBEparticipationofnearly40%ofthecontractvalue.

OurTeam

Figure 2 ‐ This is the right time for these infrastructure improvements and will provide a 

smartly distributed and long‐lasting economic stimulus for the City of Chicago.  

 

 

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Black&Veatchisanemployee‐owned,globalleaderinbuildingcriticalhumaninfrastructureinEnergy,Water,TelecommunicationsandGovernmentServices.Since1915,wehavehelpedourclientsimprovethelivesofpeopleinover100countriesthroughconsulting,engineering,construction,operationsandprogrammanagement.Ourrevenuesin2015wereUS$3billion.Black&Veatch’sSmartIntegratedInfrastructure(SII)focusbringstogetherthefoundationofallsmartfunctions—theconvergenceofphysicalinfrastructure,communicationsandanalytics—toinfuseintelligenceintocommunities.

Black&VeatchistheprojectprimeastheleadEngineering,Procurement,andConstruction(EPC)entityandwillactasasingleinterfacefortheCitytoensurewemeetprojectgoals.

PhilipsLighting.Throughouttheir125yearhistory,Philipshaspioneeredlightingtechnologieswiththesingularobjectiveofimprovinglifethroughlight.Fromthemanufacturingofthefirstcost‐effectiveincandescentlightbulbsin1891,tothestate‐of‐the‐artconnectedLEDlightingsystemsoftoday,Philipshasbeentheunparalleledleaderofinnovation.

Locally,Philips’customersareservedbythe435PhilipsemployeeswholiveintheCityofChicago,andthe675whoresideandworkintheStateofIllinois–wherewearelicensedandauthorizedtodobusiness.Moreover,thePhilipsPublicSectorSolutionsTeam,whichisworkingwithmajorcitiesacrossthecountry,wasformedseveralyearsagotorespondtotheneedsofcitieslikeChicagowhosecircumstancesrequireasolutionbeyondworldclassproducts.

ApartnershipwiththeCityofChicagowilldrawuponthetalentandresourcesthatonlyPhilipsLightingcanprovideforaninitiativeofthismagnitude.

MilhouseEngineering&ConstructionisacertifiedMBEbasedindowntownChicagowithofficesinGeorgia,Indiana,Maryland,MichiganandTexas.Black&VeatchhasalonghistorywithMilhouseEngineeringandhaveretainedtheirservicesonprojectswithPowerandWaterclientssuchastheMetroWaterReclamationDistrictofGreaterChicago,DCWater–DistrictofColumbiaWaterandSewerAuthority,andCommonwealthEdison.Forthisproject,Milhousewillperformtheon‐siteportionoftheAssetConditionAssessment.MilhousewillalsoprovideEngineeringServicesandaportionofLEDretrofit.

EverlightsisaCertifiedWomen‐Owned(WBE)distributionanddisposal/recyclingcompanyspecializinginlighting.Everlightswillreceive,inventory,store,unpackanddistributeallPhilipsluminairestoeachoftheinstallationsubcontractors.Everlightswillalsotakeexistingfixtures,removeandrecycletheexistinglamps,anddisposeproperlyofthefixtures.

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CityLights,Ltd.isaCertifiedMinority‐Owned(MBE)andWomen‐Owned(WBE)unioncontractorestablishedin1992.CityLightsspecializesinelectricalpowerinstallationsforheavyhighwayandcommercialworkandhasassembledateamofmanagers,consultantsandfieldpersonnelthatcollectivelyhaveoveronehundredyearsofconstructionexperience.CityLightshasbeenworkingintheCityofChicagofor24yearsincludingtheinstallationoftrafficsignals;highwaysurveillancecontrols;fiberoptics,CCTV,redlightcameras,lightingforhighways,airports,androadways.

QuantumCrossingsisaCertifiedMinority‐Owned(MBE),Disadvantaged(DBE)electricalcompany.Quantumspecializesinelectricalcontractorservices,voicecommunications,andwirelesssolutions.QuantumhasbeenworkingintheCityofChicagosince2003andiscurrentlyalreadyundercontracttoreplacelightpolesandfixturesonanas‐neededbasisfortheCity.QuantumissignatorytotheLocal9.

TaylorElectricisafourthgeneration,familyownedandoperatedCertifiedMinority‐Owned(MBE)electricalcontractorthathasbeenperformingcommercial,industrialandmaintenanceworkthroughouttheChicagoMetroareasince1922.Tayloriscurrentlyalreadyundercontracttoreplacelightpolesandfixturesonanas‐neededbasisfortheCity.TayloralsoholdsthemaintenancecontractsatbothSoldierField(ChicagoBears)andUSCellularField(ChicagoWhiteSox).TaylorissignatorytotheLocal9.

EvansElectric,foundedbyMichaelEvansin2004isalocalunioncontractorwithMBE/DBECertificationsservingthegreaterChicagoarea.TheteamatEvansElectricstrivestoprovidehigh‐techsolutionstotheirclientbase,whilealsoutilizinga“commonsense”approachtocompleteeveryprojectinatimelyandsafetyconsciousmanner.

270Strategiesisapublicengagementfirmthathelpscampaigns,companies,andcausesbuildwinningcampaignsandputtheirideasintoaction.Whether270Strategiesistryingtoboostschoolenrollmentnumbersinalocalschooldistrictoradvisinganationalpresidentialcampaign,theywanttohelpbuildaworldwherepeoplearemoreengagedpolitically,commercially,andcivically.270Strategieshaspartneredwithmorethan250clientsacrossavarietyofsectors.Theyhaveworkedwithestablishedorganizationsandcivicinstitutionstomakethemmoreefficient—andhelpedinnovatorsandthoughtleadersbuildcampaignsandcompaniesfromthegroundup.270’slargestofficeisinChicagoandtheyarehonoredtosupportthiscompellingprojectthatwillliterallychangethewayChicagolooksandfeels.

 

 

 

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Cisco(SmartCityPartner)

CiscoistheworldwideleaderinnetworkingfortheInternet.Ciscohardware,software,andserviceofferingsareusedtocreateInternetsolutionsthatallowindividuals,companies,andcommunitiestoincreaseproductivity,improvecustomersatisfaction,andstrengthencomptitiveadvantage.Ciscoiscommittedtocreatingnetworksthataresmarter,withintelligentnetworkservicesbuiltin;faster,intermsoftheirperformance;andlongerlasting,withagenerationalapproachtoanevolutionaryinfrastructure.Cisco’sSmart+ConnectedDigitalPlatformisacloud‐basedservicetocollectdatafromcitysystemsandthird‐partydevices,usingnetworkconnectivity—bothwiredandwireless—totransmitthisdatatothecloud.Withtheplatform’sabilitytocapturedatathroughstandardizedAPIs,thespecificprotocolsthateachsensorusesarerenderedirrelevanttothenetwork.TheplatformstorestheinformationsecurelyandthenmakesitavailablethroughtheAPIsforthird‐partyapplicationstofurtheranalyze,respond,package,andpresentit.

.

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OurPeople

Theformulationofaneffectiveprojectorganizationisthebasisofasoundprojectmanagementplan.Black&Veatchsupportsitsprojectswithanorganizationthatisflexibletoindividualprojectneeds,yetsufficientlystandardizedandwell‐proventoensureconsistencyandqualityoftheproduct.ThefollowingorganizationchartsshowtheprojectmanagementstructureandkeyprojectpersonnelfortheSmartLightingwork.

Pleaserefertotheorganizationchartbelow(Figure5),followedbybriefdescriptionsofeachkeyteammember.FullresumesarelocatedintheAppendix.

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Figure 3 ‐ This team provides an achievable mix of program elements along with the most cost effective LMS solution. Our first priority will be to engage the Chicago community and companies fairly and proactively to help CIT deliver the greatest local economic benefit, to encourage strong stakeholder and community support, and to anchor improvements that will contribute to the long‐term maintenance of this vital infrastructure.  

 

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Hunter Bickley| Program Director (Black & Veatch) 

William(Hunter)Bickleyhasexperienceanalyzingdisciplines,increasingproductivity,andestablishingmethodologies.FortheChicagoproject,hewillcreatesynergiesandstreamlinedprocesses.InpreviousProgramDirectorroles,hehasbeenresponsibleforthedesignanddeploymentofa3200milenetworkutilizing85,000existingpoles.HunterisahighlyexperiencedprofessionalinthesuccessfulmanagementaspectsoflargeEPCprojects,andheisreadytobringhisexpertisetotheCIT,CityofChicago,anditscitizens.

Justin Dickstein | Account Manager (Black & Veatch) 

Justinbringsover17yearsofexperiencehelpingBlack&Veatch’spublicsectorclientsdeploydistributedinfrastructureprojects.HeassemblesteamsfromallfacetsofBlack&VeatchandwillbringtheCityofChicagothemosttalentedandexperiencedprojectexecutionteamalongwithstate‐of‐the‐artprojectmanagementandexecutiontools.Inaddition,Justinhasover12yearsofexperiencewithoverheadandundergroundpowerdistributionsystems.

Steve Truebner | Account Manager (Philips Lighting) 

Stevehasspent20yearsworkinginboththepublicandprivatesector‐resultinginakeeninsightintocomplexpublicinfrastructureprojects.SincejoiningPhilipsis2014,hehasbeencloselyinvolvedintheprospectoftheChicagostreetlightingenhancement,withimportantknowledgeofthehistoryandcomplexitiesoftheexistingsystem.StevewillleadthePhilipsLightingteamandisresponsiblefor100%customersatisfaction.

Rob Mitchell| Smart Lighting – Systems Expert  (Philips Lighting) 

RobjoinedPhilipsGlobalSystemsin2012intherollofbusinessdevelopmentmanagerandsystemexpertforsmartpubliclightingmegaprojectsacrosstheAmericas.Inthistime,hehashaddirectinvolvementinthecompany’ssuccessinwinninganddeliveringtheCityTouchSystemintocitieslikeToronto,LosAngeles,RioDeJaneiro&BuenosAires.

FortheCityofChicago,Mitchell’sexperiencewillbeusedtoensuretheSmartLightingSystemisappliedfast,accuratelyandsuchaswaytomaximizethebenefitstowardstheCity,whilstreducingriskandcomplexityforallstakeholders.

Steve Cassens | Project Manager  (Philips Lighting)  

StevehasadistinguishedcareerinChicago,managingmanyofPhilipsstreetlightingprojectsacrossthecountry.HewillserveastheprimaryleadforPhilipsLightingensuringasmoothproductsupplyprocess,productqualitycontrol,CityTouchLMSinstallationandcommissioning.HewillalsobetheprimarysupportandtrainingleadforChicagostakeholdersusingCityTouchLMS.

Meena Kapadia | Asset Condition Assessment Manager  (Black & Veatch) 

MeenaisaProjectManagerinBlack&Veatch’sChicagoHeadquarterswithextensiveknowledgemanagingwirelessandmicrowavenetworks.SheisreadytobringtheCityherexperiencemanagingengineering,constructionandleadingassetconditionassessmentteamsinmultiplemarketswithinthetelecomindustry. 

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Lise Helene | Asset Condition Assessment Lead (Milhouse Engineering) 

Liseisanexperiencedstructuralengineerandprojectleader.Shehasdesignedandmanagedlargescaleinfrastructureprojects,aswellasbuildingrehabilitationprojects.Shehasservedasamanagerofforensicinvestigation,analysis,design,andrepairofbothhigh‐riseandmid‐risebuildingenvelopes,bridgestructures,androadwaystructures.TotheChicagoproject,shewillbringexcellentprojectmanagementskillswithanexpertiseinimprovingandstreamliningprocesses.Sheinstillsstrongcommunicationbetweenteammemberstoavoidcostlytimeandmonetarymistakes,andisknownasatrustedandreliablemanager,withastrongworkethicandtheabilitytoidentifyproblemsandprovidesolutions.Javier Cabrera | Project Controls / Accounting Manager (Black & Veatch) 

Javierbringstothisprojectmorethan20yearsofexperienceinleadingprojectcontrolsandaccountingeffortsforlargescaleEngineeringandConstructionprojects.Javierhashands‐onknowledgeofprojectmanagementprocessesontelecom,mining,pharmaceutical,industrial,residentialandcommercialprojects.HiscareerhasledhimtoworkonConstructionProjectsinEasternEurope,Australia,NorthAmericaandtheCaribbean.HeisproficientinPrimaveraEnterprise(P6),SAP,Oracle,andpersonalcomputerplatformsaswellassoftwareanddatabasemanagement.Heiseffectiveindeveloping,implementingandmanagingprogramsandhasexperienceonbothexecutionandbusinessmanagement.JavierisfluentinbothwrittenandspokenEnglishandSpanish.

Mike Schmuhl| Public Relations/Outreach  (270 Strategies) 

Mike,VicePresidentwith270Strategies,leadsthecompany’sEngagementTeaminChicagoandadvisesmanycivic,organizedlaborandeducationclientsacrossthecountry.InChicago,hehasworkedwithalocalcharterschoolnetworkontheirneighborhoodexpansioneffortsandadvisedaMidwestenvironmentalnon‐profitonhowtobetterconnectwithsupportersontheground.MikeisamemberoftheChicagoCouncilonGlobalAffairsandbringstothisprojectvastexperienceincivicengagement.

Kelly Gallagher | Warehousing/Logistics/Recycling and Disposal (Everlights) 

KellyGallagherstartedEverLights,Inc.over20yearsagoasafluorescentlampandballastrecyclingcompany.Shecontinuestogrowhercompanywithherinitialvision:tocreateacompanythatwouldhelpprotecttheenvironmentwhilealsocreatingemploymentopportunitiesforwomenandminorities.Kellyandherteamwillensuresuccessonthisprojectthroughproducttracking,warehousingandlogistics,anddisposalandrecyclingoffixtures.Chris Payne | Installation / Construction Operations Manager (Black & Veatch) 

Chrisbringsover25yearsofmanagementexperienceintheelectricalconstructionIndustryandwillmanageallaspectsofBVCIconstructionoperationsfortheChicagoproject.HehasbeenresponsibleforoversightforprojectsincludingTelecommunications,IndustrialElectrical,OverheadandUndergroundTransmissionLines,SubstationsandHVDCconverterstationsthrough500kV.Currently,ChrisisassignedtoB&V’sConstructionandProcurementDivisionfunctioningastheBlack&VeatchConstructionInc.(BVCI)OperationsManagersupportingtheBlack&VeatchPowerDelivery,TelecommunicationsandSmartIntegratedInfrastructurebusinesslines.

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1.3.3 APPROACH TO PERFORMING THE WORK 

Toachieveprojectgoals,theProjectwilleffectivelydeliverthefourmajorelementsbelow.

AssetConditionAssessmentBlack&VeatchwilloverseetheAssetConditionAssessmentbutthebulkoftheon‐siteworkfortheAssetConditionAssessmentwillbeperformedbyMilhouseEngineeringandrecruitedyoungprofessionalsfromtheCareer&TechnicalEducationProgramandaconstructiontechnologytrainingprogramfromtheCityCollegesofChicago.

Black&VeatchwillutilizetheSEKOIAsoftwaretool(Asset360)tomanagetheAssessmentandmonitorandreportprogress.Assessorswillhavegeographicallypre‐assignedareasinadvanceofeachdaythatwillbegeneratedbytheSEKOIAsoftwaretool.TheAssessorswillbetrainedbyBlack&VeatchandMilhouseEngineeringandwillbeequippedwithatabletwithWi‐Fi/cellularabilities.Thetabletswillbepre‐loadedwithsoftwarethatsyncswithSEKOIAandthetabletwillsyncwithSEKOIAat3ameverynight.Eachtabletwillbeprovidedwithapre‐loadeddataformforeachassetthatcontains:

“KnownInformation”alreadypopulatedinformandtobeverified Containsblankcellswhere“NeededInformation”istobepopulated

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TheAssessorwillobserveandevaluatetheasset,completethesoftwareform,andtakephotographsofeachpole/asset.TheAssessorwillinitiatetheGeo‐Stampfeaturewhiletakingthefollowingphotographsofeachpole:

Photostakenfrom4views(N,S,E,andWforexample) 1photocapturingtheentirestructure Numerouszoomedphotosofobservedstructuralissues,corrosionorother

issues.TheCityofChicagowillbeabletomonitorAssessmentprogressdailythroughtheSEKOIAsoftwaredashboard.

LEDConversionPhilipsLightingwillprovideboththeluminairesandtheLMSfortheCityofChicago.PhilipsisoneofthelargestandmostrecognizablenamesinlightingandprovidestheCityTouchLMS,whichwillgivetheCityofChicagototalcontrolovertheircitystreetlights.TheCityTouchLMSprovidesanodeoneachluminairethatallowsforconnectionofeachlightfixturetothecontrolssystemviaanode(cellularconnection).Thisallowsforaverysimpleinstallationwithouttheneedforameshnetworktobedeployed.TheCityTouchLMSsystemcommunicatesovertheexistingcellularnetworkandisnotsubjecttointerferenceandfrozennodeissuestypicalinmeshnetworkdeployments.

AlthoughPhilipsisprovidingtheluminairesandLMSequipment,Black&VeatchisworkingwithEverLights,Inc.,alocal,WBEdistribution/warehousing/logisticscompanytoreceive,inventoryanddistributetheluminairestoourfleetofMBEandWBEinstallationcontractors.

BothEverLights’andtheinstaller’sinventorycontrolplanswillbereviewed,approvedandmonitoredbyBlack&Veatch.

InstallationContractorswillreceivematerialandupdatethestatusofeachlightwithintheSEKOIAsoftwarewhentheinstallationiscomplete.SEKOIAwillthenreflectthestatusoftheluminairesfromthefactory,distribution,receipt,installation

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statusandnetworkcommissioningprovidingtheprojectteamandtheCityrealtimefeedbackatagranularlevelandwithaccompanyingdashboardsandormapstoprovidevisualperspectiveontheentireproject’sstatusona“live”ordaytodaybasis.

Black&Veatchplanstoworkwiththefour(4)localMBE/WBEinstallationcontractors.WewillspreadtheinstallationresponsibilitiesacrossmanyqualifiedandexperiencedMBEandWBEinstallationcontractors.EachoftheseContractorswillallocateupto4or5two‐mancrewsforthisproject.ThisallowseachMBE/WBEsubcontractortoparticipateasteadyandpredictablerateforthisprojectyetdoesnotcreatearesourceproblemfortheircompany.EachoftheseContractorsiseasilyabletoassign3or4crewstothisprojectfortheentireprojecttermwithoutimpactontheirabilitytoperformadditionalunrelatedwork.

TargetedInfrastructureStabilizationRepairsAssoonaspractical,basedonexistingdataandinformationgatheredthroughtheAssetConditionAssessment,theCitywillissueaWorkOrdertoBlack&VeatchrelatingtoinfrastructurestabilizationrepairworkitemstobecompletedinYear1.

Black&Veatchwillworktoperformthestreetlightreplacementpolesandwiringwiththefour(4)localMBE/WBEInstallationContractors(QuantumCrossings,TaylorElectric,CityLightsandEvansElectric).

LightingManagementSystem(LMS)TheCityTouchLMSwillbeprovidedbyPhilipsLighting.Basedonthepre‐RFPlightingdatabaseprovidedbytheCitytheChicagoCityTouchplatformisalreadylive.

CityTouch LMS Data Migration 

TheCity,ChicagoDepartmentofTransportationandParkscaneasilymigrateitsexistingdatafromitscurrentstreetlightsdatabasetotheCityTouchplatformusingaPhilips‐providedtemplate.ToproperlyimportdataintoCityTouch,thedatawillneedtobeorganizedintothetemplateformat.Mostcitiesweworkwithhavefieldsthatinclude,butarenotlimitedto:poletype,poleheight,polenumber,polelocation,fixturetype,manufacturer,wattage,driverinformation,circuitinformation,GPScoordinatesandgroupinginformation.

TheCitycanprovideasmuchdataastheywant,itsimplyneedstobeformattedintothespreadsheettemplate.

ThestreetlightinventoryinformationthatwasprovidedinwiththeRFPhasbeenuploadedtotheChicagoCityTouchsightasademonstrationofhoweasyitwas.WewillbegintoworkwiththeCityfollowingawardsotheycanbegintoprepareexistingdatatobecutandpasteintothetemplateforimport.

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Figure 4: Above is a screenshot of the CityTouch LMS and the City of Chicago. The yellow dots represent the streetlights located throughout the City. The bottom third of the screen gives the owner of the system full analytics and control of the streetlights ranging from all the Wards to a single streetlight at any time of the day. 

 

DependingontheamountandcomplexityofdatatheCitywouldliketomigrate,weenvisionthisprocesstaking3‐6weeks.OurofferedIntegrationServiceswillbeprimarilyfocusedonsupportingintegrationof311andtheWorkOrderManagementSystem,butifnecessarytheCitycanalsoutilizeourprofessionalsupportservicesinthateffort.

CityTouch LMS Commissioning 

TheCityTouchLMSisconnectiontothenetworkisautomaticandrequiresnofieldcommissioning.

Approximately30minutesafterthenodeisinstalledorpowered,itwillshowupintheCityTouchcloud‐basedplatform.SinceCityTouchusesacellularnetworkitsconnectionisfastandeffective.GPScoordinatesbeginconfirmationthroughmultiplesatellitesalmostimmediately.

UnliketraditionalRFmeshsystems,theCityTouchLMSeliminatestheneedforacomplicatednetworkofsegmentcontrollers,modemsandfieldcommissioning.Italsoeradicatesconnectivityissuesduetounlicensedbandwidthobstructioncausedbytrees,newbuildingsoranotherinterferingdevice.

Becausetherewillbefour(4)localcontractors,installingapproximately1,500connectedluminairesperweek,PhilipsisdedicatingaCityTouchprofessionaltosupportthesmoothinstallationontheLMS.

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Eachdaythisindividualwillberesponsibleforvalidatingtheinstallationandconnectivityofthepriordaysinstalledfixtures.Thatindividualcanconfirmthattheappropriatefixturewasinstalled,iscommunicatingandispopulatedwiththecorrectfixtureinformation–thathasalreadybeenuploadedtosystemthroughthedatamigrationprocess.

Thisprocesstakesonlyafewminutesperfixture,butplaysanimportantroleinthetransitionofawell‐organizedandaccuratesystemtotheCity.Ifthereisanyissuewiththepriordays’installation,theCitycancontactourinstallteamwhoisstillintheneighborhoodandrequestanimmediateservice.

ThissameprofessionalwillalsobetheprimarypointofcontactforCDOTusersforsupportandtraining.ThecombinationofCityTouchLMSknowledgepairedwithanintimateunderstandingoftheinstallationprocessandlightingconfigurationmakesthisindividualavaluablecomponentoftheCityTouchLMSoffering.

ThisallpartoftheefforttosimplifyconnectedstreetlightingfortheCity.

 

CityTouch LMS Training  

TrainingfortheCityTouchLMSwillbetailoredtomeettheneedstotheChicagoDepartmentofTransportationandthepersonnelthatwillbedirectlyinterfacingwiththeCityTouchLMS.PhilipshasincludedinthecostofthesystemadedicatedindividualthatwillbeworkingeachdayintheChicagoCityTouchsystemtoinsureasmoothinstallationandtransitiontotheCity.ThisindividualwillalsobetheprimarytrainerforChicagoemployeesandavailableforquestionsandsupport.

Asforatrainingprogram,werecommendeda4sessiontrainingpackageallinthefirstphaseofinstallation.Thetwosessionsfortheprimaryusersofthesystem.Thesecondtwosessionswouldalsoincludetheprimaryusers,butalsoexpandtothefieldemployeesthatwillbeusingtheWorkFlowmobileapp.

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ThefollowinggraphicoutlinesthebasicflowoftrainingwerecommendinYear1.

 

CDOTuserswillbeprovidedmaterialsandshortvideosdemonstratingbasictasksandFAQ’s,inordertosupporttheirtrainingandserveasreferenceinformation.TheCityTouchLMSHelpMenuhasalsoprovenahighlyaccessiblerefresherforduringandaftertraining.

Asusersneedindividualsupport,theywillalsobeabletocontactthesameindividualthatwillbesupportingthedaytodayinstallationofthesystem.SinceitispossiblethatCDOTemployeescouldalsobeinstallingCityTouchLMSnodesastheyproceedwiththeirownmaintenancework,thisopenlineofdiscussionwillbeimportantforbothparties.    

DedicatedPhilipsprofessionaltoprovidetrainingandsupportforChicagoproject

• CityTouch Introduction:Immediatelyfollowingcontractaward,wewouldsetupanintroductorysessionforappropriatepersonnel.Thiswouldalsobeserveastheinitialdiscussionfor311andWorkOrderManagmentintergration•Session1:FullDayTrainingforCDOTprimaryusersofCityTouch.Userswillhaveloginsandbeliveinsoftwareforintroductionandfulltutorialofsystemcapabilities•Session2:FullDayFollowUpSessionforprimaryusers.Thisfollowsa2‐3weekperiodthatuserscanexploreCityTouch,allowingthetrainingtogoinmoredetail•Session3:FullDaySessionforCDOTstaffthatareusingthemobileWorkFlowapp.ThiswouldalsoincludeprimaryusersfromCDOT.•Session4:HalfDayfollow‐upsessionformobileappandprimaryusers.

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1.3.4 APPROACH TO PROJECT PHASING 

BasedontheworktheCityofChicagohasalreadyundertakentodocumentandupgradethelightinginfrastructureandaftercarefulreviewoftheRFPcombinedwithknowledgethatwehavegainedoverthepasttwoyearsthroughtheRFIandRFQprocess,ourteamacknowledgesthatthereissubstantialinventoryofconversionreadylights.OurplanistocoordinatewiththeCityandthelocalWardstoidentifytheseconversionreadyareaswhichwillhavethemostcommunityimpactintermsofpublicsafety,qualityoflife,andbetter,morereliablepublicservice.BecauseoftheuniquevaluepropositionofthePhilipsCityTouchLMSsystemthesecanbegeographicallydiverseareasandtheycanbestartedinparallelondayone.Thereisnoneedfornetworkplanning,designandinstallation.TheCityTouchLMSsystemleveragestheexistingcellularnetworkandcanbeturnedupwhereverthecitydeemsthehighestvalue.

AllassessmentdataandcircuitverificationanddocumentationwillbepopulatedinBlack&Veatch’sSEKOIAtoolandwillalsobepushedtothePhilipsCityTouchLMSsystemviaAPI.AlllightingattributeswillbeautomaticallypopulatedintheCityTouchLMSsystem.

TheBlack&VeatchteamwouldliketoworkwithCDOTtoprovideaninventoryoftheLEDfixturesandcontrolnodessoanyrepairworkperformedbyCDOTcanfurtherspeedtheSmartLightingproject.Again,duetotheuseofcellulartechnologyincombinationwithacloudbasedLMSanylightinthecitycanbeconvertedatanytimetoafullycontrollableLEDfixture.EnablingCDOTtoperformrepairswiththenewfixturesandcontrolsmaximizescosteffectivenessandacceleratesthecity’smoveawayfromlegacylightingtechnologyandinventory.

Theinfrastructurestabilizationcomponenthastwosub‐elementsandtheBlack&Veatchteamcanassistinacceleratingbothtasksandperformingworkinparallel.Thefirstelementinthecriticalpathoftheinfrastructurestabilizationrepairsistheassessmentofall248,000poles.Black&VeatchunderstandsandcansupporttheassessmentofthePhase1infrastructurein120calendardaysandtheentire lighting infrastructurein300calendardays.Throughtheuseofnumerousassessmentteamsandmobiletechnologywecanworkinparallelacrossmultiplegeographicareas.TheBlack&VeatchSEKOIAtoolwillbeleveragedfornearreal‐timereportingofprogressandwillmaintainthedatabaseofassessmentdata.

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ThisdatabasewillthenbelinkedwiththePhilipsCityTouchLMSsoalldatacanexistinasinglesystemofrecord.

WhileweexpectthecityalreadyhasaprioritizedplanforallphaseswewouldliketocontinuetoworkwiththeCityandthelocalWardstovalidateweareprioritizingthemostcriticalareasfirst.Webelievethisisimportantinourplanningasthesecriticalareasmayrequirethemostworktostabilizeandweanticipatetheymayalsoresultinthehighestpublicbenefittogetcompletedquickly.

ThroughthecourseoftheAssetConditionAssessmenttherewillbelocationsidentifiedthatarecriticalinnatureandthereforeshouldbestabilizedasquicklyaspossible.Akeytothesuccessofthisprojectisacceleratingthework,especiallyinareasinneedofrepair.

BecausetheCityTouchLMSisacloud‐basedSoftwareasaServiceplatformusedtosecurelyhostmultiplemunicipalitiesthefoundationalsystemisalreadyinplace.FurtheracceleratingtheschedulefortheCityofChicagoisthefactthatyourexistingdatabasefromthepre‐RFPphasehasalreadybeenfullypopulatedandtheChicagoCityTouchplatformisreadytoacceptthefirstconnectednode.AscontrolnodesaredeployedincombinationwiththeLEDconversionsallinformationisautomaticallypopulatedintothePhilipsCityTouchLMSandtheCitywillhaveimmediateabilitytocontrolthenodes.

1.3.5 SCHEDULE MILESTONES 

BelowarethekeyprojectmilestonesfromtheperspectiveoftheBlack&VeatchandPhilipsTeam: 

Project Management Organization 

♦ ProjectAward♦ ProjectPlanningPhase♦ ProjectMobilizationCompletionDate♦ CityIssuesWorkOrderRelease‐AssetConditionAssessmentPhase♦ CityBeginsWorkOrderReleases‐LEDFixtureConversion‐PhaseI♦ CityBeginsWorkOrderReleases‐LEDFixtureConversion‐PhaseII♦ CityBeginsWorkOrderReleases‐LEDFixtureConversion‐PhaseIII♦ CityBeginsWorkOrderReleases‐LEDFixtureConversion‐PhaseIV♦ CityBeginsWorkOrderReleases‐InfrastructureStabilization&Repairs‐PhaseI♦ CityBeginsWorkOrderReleases‐InfrastructureStabilization&Repairs‐Phase

II♦ CityBeginsWorkOrderReleases‐InfrastructureStabilization&Repairs‐Phase

III♦ CityBeginsWorkOrderReleases‐InfrastructureStabilization&Repairs‐Phase

IV♦ RequiredSubstantialCompletionFinishDate

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♦ TargetedDC&CCompletionFinishDate

Asset Condition Assessment Milestones: Start/Finish (300 Day Duration) 

♦ AssetConditionAssessmentPhase

Infrastructure Stabilization & Repairs Milestones: Start/Finish (Phase = 1 Year Duration) 

♦ InfrastructureStabilization&Repairs‐PhaseI♦ InfrastructureStabilization&Repairs‐PhaseII♦ InfrastructureStabilization&Repairs‐PhaseIII♦ InfrastructureStabilization&Repairs‐PhaseIV

LED Fixture Conversion Milestones: Start/Finish (Phase = 1 Year Duration) 

♦ Procurement&Distribution‐PhaseI♦ LEDFixtureConversion‐PhaseI♦ Procurement&Distribution‐PhaseII♦ LEDFixtureConversion‐PhaseII♦ Procurement&Distribution‐PhaseIII♦ LEDFixtureConversion‐PhaseIII♦ Procurement&Distribution‐PhaseIV♦ LEDFixtureConversion‐PhaseIV

Control Node Activation Milestones: Start/Finish (Phase = 1 Year Duration) 

♦ ControlNodeActivation‐PhaseI♦ ControlNodeActivation‐PhaseII♦ ControlNodeActivation‐PhaseIII♦ ControlNodeActivation‐PhaseIV

Documentation, Commissioning & Closeout Milestones: Start/Finish 

Documentation,Commissioning&Closeout

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1.3.6 PROGRESS REPORTING 

Real‐timeprogressreportingwillbeavailablethroughtheBlack&VeatchSEKOIAtool.Ourteamwillprovidecredentialstoidentifiedcitypersonnelwhowillbeabletoaccessthetoolandseeinreal‐timethestatusoftheproject.Assessmentandinstallationdatawillbepopulatedonmobiledevicesperlocationthroughoutthedaywithatleastdailyuploadstoacentralizedcloud‐baseddatabase.InadditiontheSEKOIAtoolwillbelinkedviaAPItothePhilipsCityTouchtoolprovidingreal‐timeactivationnotice.

Thescreenshotbelowshowscolor‐codedconcentricringsprovidingthestatusforeachofthemajortasksandcanbecustomizedtomeetthereportingneedsoftheCity.

Inadditiontothereal‐timeprogressreportingwewillcontinuetoprovideregularcommunicationtoavarietyofcityaudiencesasdiscussedintheCommunicationsandCoordinationsection.

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1.3.7 PROJECT MANAGEMENT PLAN 

OneoftheuniquevaluesofworkingwithBlack&VeatchConstruction,Inc.isthatyougainthefullcapabilitiesofaleadinginternationalconsultingandconstructionmanagementfirmthatalsoself‐executeshundredsofconstructionprojectseveryyear.Becauseofthis,wecanprovideaworld‐classProjectManagementOrganization(PMO)withover100yearsofcompanysuccessandexperienceasthecornerstoneofourteam’sfoundation.OurunmatchedPMOprovidesauniversalapproachtoprojectmanagementbyutilizingindustrybestpracticesandstandards,whichseamlesslytranslatefromprojecttoproject.Additionally,wecombineallofthiswithprovenandsophisticatedtoolstodeliverthelevelofcontrolrequiredtomanageaprojectofthissignificance.

OurapproachtomeetingandexceedingtheCity’sobjectivesandexpectationsincludesaprovenPMOteam.TheBlack&VeatchPMOwillbecomposedoflongstanding,full‐timeprofessionalsthathavealreadydeliveredsimilarprojectstogether.Theexperienceourteamalreadyhasworkingtogetherwilleliminatetheschedule‐consuminglearningcurvesthatotherswillfaceinrampingup.

Tosuccessfullymanageaproject,agreatdealofcontrolmustbeinplaceinordertodeterminetheoutcomeandresultseffectively.OurPMOwillconsistofproperProjectControlssystemsandreportingstructures.OurProjectControlsprocessesandtoolsprovidethemeanstoincorporatetheobjectiveoftheprojectplanning

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processintotheprojectexecutionplan.Assuch,wewillbringtoyouaprovenproject‐specificProjectManagementPlan(PMP).

ProjectReportingSystems

TheCityshouldtakegreatcomfortinknowingthatourProjectControlsteamhassignificantexperiencemanagingpastprojectsofthisvolumeandcomplexity.Inthat,ourpastexperienceshaveaffordedustheopportunitytodevelopspecifictools,methods,andprocessesforplanningandtrackingmassiveassetquantitiesoverlargegeographicalareas.Becauseofthisdevelopment,Black&VeatchwillselectthebestprojecttoolsbasedontheSmartLightingprojectgoalsandcontractualrequirements.Wewillthencustomizeandtailorourprocessesandtoolstospecificallyaddressalltheplanning,trackingandreportingelementsacrosstheprojecttoensurepropermonitoring,controlandsuccess.

OurPMOrealizesthateachprojectimposesuniquereportingrequirements.Toalignthoserequirementswithpropercontrol,wewillidentifyanddefinetheCityofChicago’sneedsduringtheprojectplanningandsetupphase.OurProjectControlsteamwillberesponsibleformonitoringandreportingtheoverallproject,aswellasidentifyingandmitigatingriskandinformingtheCitywhenappropriate.

ReportingObjectives

Providethedirectionandhealthmetricsoftheproject Avoidsurprisessurroundingmajorevents Striveforpredictabilityoftheoutcome

Ourreportingapproachcentralizesourfocusonthelevelofdetailrequired,basedonthedatawearecollecting.FortheSmartLightingproject,weproposethefollowingthree‐tieredreportingstructure:

High‐LevelReports:o DashboardReporto SummaryLevelSchedule

DetailedReports:o DetailSchedule

CriticalPath Look‐Ahead EquipmentandInstallation ResourceAllocation

o StaffingPlanso ProjectCostatComplete(PCC)o ProgressandPerformanceo InstalledQuantitieso EstimatesatComplete(EAC)Variances

Logs/DailyReports:o SubcontractorsDaily

High‐Level

Detailed

Logs

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o EventLogso IssuesandConcernsLogo ValueEngineering/ConstructionLogo ChangeManagementLog

FortheSmartLightingproject,wewillalsoproposeamonthlymanagementreportingstructure.Wefeelthisfrequencylevelshouldprovidemeaningfulenoughinformationtoouraudienceinordertokeeptightcontroloftheexecutionexpectations.

OurPMOwilluseSEKOIA,acloud‐basedmanagementandstatustoolasournear‐real‐timeelectronicreportingsystem.SEKOIAwillmeetallrequirementsoftheSmartLightingproject,whileautomatingandreducingmuchofthedailyengineeringandconstructionpaperworkwitnessedinthepast.Itwillalsohouseallpertinentinformation,workflows,anddocuments/recordsinsupportofarigorousandtraceableDocumentManagementprocess.DailyreportingwillbesourcedfromtheSEKOIAsoftwareandwillsatisfymostoftheincrementalreportingin‐betweenthescheduledmonthlymanagementreporting.

UsingSEKOIAwillprovideanongoingdailyvisibilityintotheCity’sproject.ItwillalsosupportenhancedcollaborationandimprovedcommunicationofthePMO’sexpectationstothesubcontractorsandthefieldprofessionals.

Projectreportingisoftenviewedasinternalusageonly.Whereaswithpublicawareness,theirbuy‐inandsupportbeingakeyobjectiveofthisproject,thenear‐real‐timefunctionalityofSEKOIApresentsasignificantvalue‐addinthisarenaaswell.ThegeneralpubliccanbeinformedofSmartLightingworkastheCity’steamseesfit.Inthat,SEKOIAwillfacilitateeasyassemblyofimportantinformationtobesharedwiththepublic,suchaslocalmeetings,areasofplannedworkoraplannedstreetworkaroundforexample.

OurprimaryProjectControlsteam’sreportingfunctionwillbetomonitorandinformstakeholdersoftheprogress,duration,scopeandbudgetoftheprojecttoensurethatitison‐trackandmeetingexpectations.

ObjectivesoftheProjectControlsTeam:

Integrateplanned,forecast,andactualdataforcost,progress,andscheduleinformationagainsttheagreedprojectbaseline

ProvideBlack&VeatchandtheCityofChicagowithcredible,responsivescheduleandbudgetstatusandareliableanalysisandforecastingprocessthatidentifiespossiblevariancesfromtheprojectbaseline

Analyzeeventsastheyoccurandprovideinformationthatfacilitatesimmediatecorrectiveaction

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FunctionsoftheProjectControlsTeam

FacilitatePlanning(Establish)o Deliverableso Toolso Softwareo Procedureo Functionso ReportsandDetailLevelo Formatso ProgressMetricso InterfacingNeeds

CreateBaselineSchedule ManageandControltheExecutionSchedule

o ProduceLook‐AheadReportso ProduceCompletionPercentagesandReportso ProduceCriticalPathReports

PerformInstalledQuantityTrackingandAnalysis PerformEarnedValueManagement(EVM) ProduceCompletionReports ProduceProjectStatusReports ProducePlannedvs.ActualForecastCompletionReports PerformVendorandSubcontractorAnalysis PerformRiskManagement PerformScopeandChangeManagement ProduceProgress&PerformanceReports

Ourcurrentindustryculturedemandsaccurateanalysisofforecastto‐goamounts–withresourcesbeingaprimaryfocus.Inthat,weareveryexperiencedinresourceplanningandweclearlyunderstandthatthegreatestopportunityforcontrolistomanagethoseresourcesforcurrentandfutureactivities.TheSmartLightingprojectwillrequiresignificantfocusanddetailsurroundingresources.Successinthisprojectwillcomefromsubstantialexperienceinresourceplanningcapacities.OurProjectControlsteamwillbringtheappropriatelevelofresourceplanningandreportingtothetabletoensuresuccessfortheCity.

Ifawardedtheproject,theCityofChicagoshouldfeelsecurewithalllevelsofBlack&Veatch’splanningandreportingcapabilities.OurcommitmenttoprovideallstakeholdersmeaningfulandrealisticprojectdatatosupporttheexecutionoftheSmartLightingprojectwillnotbesurpassed.

RiskMitigationPlan

Varyingdegreesofriskarepresentinallprojectsandcanhaveapositiveornegativeeffectontheproject’sobjectives.Becauseriskisanuncertainevent,thosecompanieswithsignificantexperienceidentifyingrisk,willtypicallyhavethebestmitigationmethods.WithBlack&Veatch’sworld‐classPMOteam,youwillreceivejustthat–

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experiencethatallowsustoidentifyandmitigateprojectrisk.Unfortunately,someriskisunavoidable,butthekeytonavigatingavoidableriskhingesuponareliablemethodologyforIdentifying,EvaluatingandMitigatingbasedonpre‐defined,rankedcriteria.OurdevelopmentoftheSmartLightingproject’sRiskMitigationPlanwillfollowthreebasicsteps:

1. IdentifyRisks–Determinetheprimaryriskstotheproject’sprogressanddocumenttheiruniquecharacteristics,sotheycanthenbeevaluatedandprioritized.

2. EvaluateandPrioritizeRisks–Assessthemagnitudeofriskthateachissueposestothesuccessfulimplementationofprojectactivities,rankingthemfromhighesttolowestaccordingtodefinedcriteria.

3. MitigatingRisk–Defineriskmitigationstrategiesforeach,implementthem,andthenmonitortheirlevelofsuccessthroughouttheprojecttoensuretheoptimalapproachhasbeenappliedandthateachriskisbeingsufficientlycontrolled.

ARiskRegisteristhetangibleoutputoftheIdentificationandEvaluationstepslistedabove.Itsummarizesandprioritizeseachpotentialriskbasedonitsfeatures(category,risklevel,manageability,etc…).Thisdetailedprocesssupportsthenextstep,developmentoftheProjectRiskMitigationPlan,whichestablishesandcommunicatesastrategytocontroleachrisk,assigningthepersonnelandidentifyingthesupportingtasksrequiredforeffectivecontrol.TheRiskMitigationPlanisthefinaloutputofthisplanningandcontrolstep,anditisupdatedmonthlytoreflectongoingevents,bothpositiveandnegative.

Black&Veatch’sRiskManagementcapabilitiesandprocessesarefullymatureandwilladdsignificantvaluetotheCityduringtheSmartLightingproject.Throughoutthelife‐cycleoftheproject,wewillidentify,evaluateandmitigateprojectriskinadvanceofoccurrencestotranslatethoseavoidancestoawinningmodelfortheCity.

ChangeManagementPlan

Noprojectofthismagnitudeproceedsfromstarttofinishwithoutencounteringsomechange,whethertomitigateariskortakeadvantageofanopportunity.Managingsuchchangesinthetiming,scopeorobjectivesofthisprojectthroughatraceableandprovenprocesswillbecentraltooursuccess.

Aswithallstepsofthisprojectapproach,ourmethodologyfordevelopingtherequiredproject‐specificScopeandChangeManagementPlan(SCMP)willfollowourQualityManagementSystem(QMS)processes.

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ActualchangewillbedocumentedandrecordedwithintheSEKOIAsoftwareasitisexperienced.Thechangewillthenbeassessedforimpactandcommunicatedtotheproperstakeholdersasappropriate.Changedocumentationisaleadingindicatortounderstandingaproject’scurrentposition.Sinceitoccursregularly,todocumentandmonitorchangeonlyallowsforbetterreporting,comprehensionandmanagementoftheproject.

ScheduleManagementPlan

TheBlack&VeatchPMOteam’smethodologyforScheduleManagementwillutilizePrimaveraP6schedulingsoftware(unlessrequestedotherwise).Uponprojectaward,ourPMOwillbuildfromthecurrentWorkBreakdownStructure(WBS)andMilestonesidentifiedintheearliersectionofthisproposaldocument(1.3.5ScheduleMilestones).

Usingourproposedexecutionscheduleasastartingpoint,afully‐detailedandenhancedcriticalpathmethod(CPM)schedulewillbedeveloped.Uponfullmaturationofthisproposedschedule,wewillthenseekapprovalfromtheCitytoputintoexecutionthisagreed‐uponbaselinescheduleforapplicablephasesofwork.OnceapprovedbytheCity,thisbaselineschedulewillberesource‐loadedandimplementedastheexecutionschedule.Additionally,itwillalsoserveasthebaselinetomeasuretheactualperformanceoftheSmartLightingprojectagainst.

Ourteamwillupdatetheexecutionschedulethroughoutthelife‐cycleoftheprojectutilizing(3)dedicatedfull‐timeProjectSchedulers.OurProjectSchedulerswillworkcloselywiththeSEKOIAsoftwaretorealizeactualprogresswithintheexecutionscheduleusingnear‐real‐timedatafromtheworkrecentlyperformed.Inadditiontoactualizationoftheschedule,theProjectSchedulerswillperformplanningandforecastingfunctionstoenhancethepredictabilityoftheSmartLightingproject.

OurPMOteamwillpresenttheexecutionscheduletostakeholderswithinmonthlyscheduledprojectstatusmeetings.Thereviewsoftheexecutionschedule,indicatingthecurrentprojectperformanceandprogress,willthenallowforaprovenlevelofcontrolnecessarytoensureasuccessfulmodelfortheCityofChicago. 

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1.3.8 COMMUNICATION AND COORDINATION 

InaccordancewithBlack&Veatch’sQualityManagementSystem,aProjectExecutionPlan(PEP)willbecreatedintheplanningphaseoftheSmartLightingproject.AsasubsetofthePEP,aCommunicationsManagementPlan(CMP)willbecraftedtooutlinethecommunicationexpectationsoftheproject.TheCMPwillbetheresponsibilityoftheProjectManager,whowilltakeaproactiveroleinensuringeffectivecommunicationsduringtheSmartLightingproject.OurCMPwillserveasaguideforcommunicationsthroughoutthelife‐cycleoftheprojectandwillbeupdatedascommunicationneedschange.Ourplanwillidentifyanddefinetherolesofprofessionalsinvolvedinthisproject.Itwillalsoincludeacommunicationsmatrix,whichwillbeaguideforconductingmeetings‐boththecommunicationsrulesandhowthemeetingswillbeconducted‐ensuringsuccessfulcollaboration.Inaddition,aprojectteamdirectorywillalsobecreatedtoprovidecontactinformationforallstakeholdersdirectlyengagedintheproject.Tofacilitateahealthycommunicationstream,wewillutilizemoderntoolsandtechnology,suchasaSharePointsiteandSEKOIA,asourmaincommunicationandcollaborationhubsthroughouttheSmartLightingproject.

Communication 

Matrix

Objective of 

Communication

Communication 

Medium Frequency Audience Owner Deliverable Format

Project Kick‐off 

Meeting

Introduce the project 

team and the project. 

Review project 

objectives and 

management approach.

Face to Face OnceProject Team

Stakeholders

Project 

Manager

Agenda 

Meeting Minutes

 Soft copy archived at 

project SharePoint 

site and/or SEKOIA 

database.

Project Team 

Meetings

Review status of the 

project with the team.

Face to Face

Conference CallWeekly Project Team

Project 

Manager

Agenda 

Meeting Minutes

Project Schedule

 Soft copy archived at 

project SharePoint 

site and/or SEKOIA 

database.

Technical 

Meetings

Discuss and develop 

technical solutions for 

the project.

Face to Face

Conference Call

As 

Needed

Project 

Technical 

Staff

Project 

Manager

Technical 

Lead

Agenda 

Meeting Minutes

 Soft copy archived at 

project SharePoint 

site and/or SEKOIA 

database.

Monthly Project 

Status Meetings

Report on the status of 

the project to 

management.

Face to Face

Conference CallMonthly PMO

Project 

Manager

Agenda

Slide Updates 

Meeting Minutes

Project Schedule

 Soft copy archived at 

project SharePoint 

site and/or SEKOIA 

database.

Project Status 

Reports

Report the status of the 

project including 

activities, progress, 

costs and issues.

Email

SEKOIAMonthly

PMO

Project Team

Stakeholders

Project 

Manager

Slide Updates 

Project Schedule

 Soft copy archived at 

project SharePoint 

site and/or SEKOIA 

database.

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Uponprojectaward,aprojectkick‐offmeetingwilloccur.Thismeetingwillincludethefollowingleadership(ataminimum):

ProjectDirector ProjectBusinessManager ProjectManager ProjectControlsManager ProjectEngineeringManager ProjectSafetyManager ProjectQualityManager ConstructionManagers

Aswithmostprojectplans,flexibilityisessentialsincechanges(internal/external)mayoccurastheprojectprogresses.Thesechangesmaystemfromrevisionstopersonnel,scope,budget,orforotherunexpectedreasons.Additionally,updatesmayberequiredastheprojectmaturesandadditionalrequirementsareneededtosatisfystakeholders.TheprojectmanagerisresponsibleformanagingallproposedandapprovedchangestotheCMP.Oncethechangeisapproved,theprojectmanagerwillupdatetheplanandanysupportingdocumentationandwillthendistributetheupdatestotheprojectteamandallstakeholderseffected.Thismethodologyisconsistentwiththeproject’sQMSChangeManagementProcessandProcedureandensuresthatallprojectstakeholdersremainawareandinformedofanychangestocommunicationsmanagement.

Additionally,withtheimplementationofourSEKOIAtechnology,near‐real‐timecommunicationwilloccurthroughoutthelife‐cycleoftheproject.Thissophisticatedtechnologywillremovepreviousbarriers,whichwereoncepresentinthecommunicationarenaofpastprojects.Informationwillnowflowinaseamlessmanner,thusnegatingtheneedforclunky,ineffectivecommunicationprocessesofold.Stakeholderswiththepropercredentialswillbeabletoaccessinformation,communications,recordsandworkflows24/7.Communicationandinformationwillnolongerbealaboriousrequest,butratheraconvenienceforourstakeholders.

1.3.9 QUALITY MANAGEMENT PLAN 

Black&VeatchConstruction,Inc.(BVCI)andPhilipsLightingcontinuouslymanageanddeliverqualityandcontrolusingourISOCertifiedQualityManagementSystems.Ourcertifiedsystemsareaconsolidationofbestpractices,policies,standardsandinstructionsemployedbyourcompaniesfromyearsofexperienceintheLighting,Utility,TelecommunicationsandSmartCityindustries.Ourcompaniesensurethateveryprojectandproductisachievedconsistentlywiththehighestlevelofqualityusinggoverningstandards.

BVCI’sprovenQualityManagementSystem(QMS)governsourprojectmanagementandservicesarenastoensurestandardizationandqualityineveryproject.OurQMSadaptstoindustrybestpracticesandevolvesbecauseweembracecontinualimprovementsdeliveredbyourprofessionalsandouryearsofexperience.Inturn,

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ourcontinualimprovementsincreaseprojecteffectivenessandclientsatisfaction,whileachievingbaselineschedulesanddrivingprojectcostsdown.

OuryearlyqualityresultswilldeliverthewinningmodeltheCityofChicagorequirestoaccomplishtheSmartLightingprojectsuccessfully.Ourcompany‐combinedqualityfocusfromproductmanufacturingallthewaytoinstallation,coupledwithourworld‐classprojectmanagement,willprovidetheCityyetanotheruniquedifferentiatorinanyworkweperform.

 

 

 

 

Quality Management System Structure 

TheCityshouldhavegreatconfidenceinknowingBlack&Veatchwilldedicateafull‐timeQualityManagerthroughoutthelife‐cycleoftheSmartLightingproject.OursignificantlyexperiencedQualityManagerwillbeapartofourProjectManagementOrganization(PMO)andwillmanagetheproject’squalityplanning,executionandcloseoutphases.Mentionedthroughouttheupcomingqualitysection,theQualityManagerwillperformnumerousfunctionsintheirqualityassurancecapacity.

DuringtheplanningphaseoftheSmartLightingproject,BVCI’sQualityManagementSystemwillrequireourPMOtocraftaProjectExecutionPlan(PEP)withgreatdetailandintimacyinaccordancewiththerequirementsoftheprimecontract.ThePEPwilldefinetheproject’sscopeandestablishthemeanstoexecute,monitor,andcontroltheproject.ThePEPservesasthemaincommunicationvehicletoensurethateveryoneisawareandknowledgeableoftheproject’sobjectivesandhowtheywillbeaccomplished.

As a subset of thePEP, theQualityManager towill create aProjectQualityPlan(PQP)toestablishandcommunicatetheoverallqualityapproachoftheentire Smart Lighting project. The PQP will also include a quality plancoveringeachindividualscopelevelaswell.

InadditiontothePQP,ourQualityManagerwillcustomizeandincorporateaProjectQMSManual(PQM)forallprofessionalsengagedontheSmartLightingproject.ThePQMManualwillbethegoverningdocumentthatguidestheperformanceoftheproject’sprofessionalsinallareasofwork.

WithintheoverallPQM,subsetQMSManualswillalsobeproducedtoensureevenmoregranularquality‐safeguardsareinplace.EachdiscreteelementofscopeandspecializationwillreceiveatailoredQMSManualtocontrolqualityattheuserlevel.ProfessionalswillusetheirQMSManualasaguideandreferenceto

Black & Veatch has achieved ISO 9001:2008 certification in 

the area of Telecommunications 

engineering and deployment services. ISO is a globally recognized standard for 

quality management systems that are maintained by the 

International Organization for Standardization (ISO) 

Black & Veatch is audited biannually by Det Norske Veritas (DNV) ‐ One of the world’s leading certification bodies with over 70,000 certificates worldwide 

 Philips has achieved ISO 14001 certification in 

Environment Management System (EMS), which is a 

globally recognized standard for environmental 

management maintained by the International Organization for 

Standardization (ISO). The standard is a systematic framework to manage the immediate and long term 

environmental impacts of an organization's products, services and processes.

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assureadherencetospecifications,standards,policies,proceduresandapprovedtoolusageasoutlinedwithin.

AllprojectprofessionalswillhaveresponsibilitiesclearlycommunicatedanddefinedintheirQMSManual,thereforesettingexpectationsandupholdingrole‐transparency.Inthat,certainqualifiedprofessionalswillbeassignedtotrainnewprofessionalstotheproject.Inordertotrain,aprofessionalmustdemonstratealevelofcompetencyandknowledgesuitabletoexceedexpectationsinaspecifiedscope.Thesesameprofessionalswillalsorecommendenhancementstodrivecontinualimprovements,andparticipateinqualityprocessaudits.AlloftheseactivitieswillcontributetotheoverallhealthandsuccessoftheQualityManagementSystem.

Asaproductofourdetailedqualityassuranceprogram,projectrisksareproactivelyidentifiedandcontrolled.Ourearlyidentification(inadvanceofanoccurrence)andqualitycontrolintheplanningphasewillmanageprojectriskandisanothervalue‐addourQualityManagementSystemofferstheCityofChicago.

Quality Authority 

Engineering,procurementandconstructionqualityassuranceactivitieswillbeperformedinaccordancewithproceduresoutlinedwithinourQMSPoliciesandProceduresManual.OurProjectManagerhasultimateresponsibilityforqualityassuranceofallaspectsoftheproject.AllofourdisciplineswilleachhaveanassignedDepartmentManagerwhoisresponsibleforthequalityassuranceoftheirunitandreporttotheProjectManager.OurQualityManagerwillworkwitheachDepartmentManagertoensurequalityprocessesandproceduresarecapturedaccuratelyandeffectivelytoachievethedesiredprojectqualitylevels.

Quality Reviews  

InaccordancewithourQMS,allworkperformedontheSmartLightingprojectwillbesubjecttointernalaudits,reviewsandqualitymeasurementsstrategicallydesignedtodetermineconformance.ToensurethehealthofourQMS,audits,reviewsandqualitymeasurementsalsodeterminetheeffectivenessofoursystem,aswellasspotlightareasinneedofcontinualimprovement.

Asworkcompletes,recordsanddocumentation(tangibleanddigital)willbegeneratedthroughoutthelife‐cycleoftheSmartLightingproject.Theserecordsanddocumentationwilltypicallybeameanstomeasureprogressandperformance.Toensureproperqualityinthisarea,ourQMSwillrequireaReview,VerifyandValidateprocesssurroundinganyworkperformed.Theresultsofthisprocesswillbeimmediatelyevidentinourrecordsanddocumentation,astheworkoutputswill

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measuretheprocess’effectivenessitself.Thisthree‐stepqualityprocessoccursinallworkperformedbyBlack&Veatchandisthecornerstonemethodusedtocreatebusinessexcellence.

Asanassetachievesitsfinalcloseoutanddocumentationphase,anadditionalreviewoffinalservicerecordsanddocumentationwillverifythatrequirementshavebeencompletedwithnolessthansatisfactoryresultsrealized.Sincethecloseoutanddocumentationphasewilloccurfromtheonsetoftheprojectandcontinuethroughout,immediateresultswilldetermineperformanceofourimplementedQMS.DuetotheagilityandperformancestandardizationofourQMS,minoradjustmentscanbemadetocontrolandforecastresultstomeetorexceedtheexpectationsofourstakeholders.

Black&Veatch'sQMSprocessiscomprehensive.Inadditiontoourinternalprocesses,wewillalsoestablishaseriesofperiodicjointreviewswithCityRepresentativestoensureawell‐performingprojectandsatisfactionfromallofourstakeholders.

Quality Management Processes 

TheProjectQualityPlanwillidentifyandaddress(ataminimum)thefollowing:

Specifiedclientqualityrequirements Developandmaintainspecificprojectcompliantdatabases Document control processes, in accordance with our QMS Records

ManagementProcedure Nonconformance identificationanddisposition, inaccordancewithourQMS

NonconformanceProcedureandQMSNonconformingProductProcedure Lessons Learned, in accordance with our QMS Continual Improvement

Procedure Corrective and preventive action process, in

accordance with our QMS Corrective/PreventiveActionProcedure

Auditing in accordance with our QMS AuditProcedure

Ourteam’sproprietarySEKOIAandCityTouchsoftware,alongwithourmobiletechnology,willsetBVCIandPhilipsapartfromthecompetitionwithinthequalityfield.Our“DocumentationinMotion”approachtotheproject’swork,governedbyourQualityManagementSystems,willensurethefollowingScopeprocessesandproceduresarefollowedtoachieveconsistentandcontinuousqualitylevelsfortheCity.

PEOPLE

PROCESS

TECHNOLOGY

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Asset Condition Assessment:  

WiththesignificantamountofdatacapturedthroughoutthelifecycleoftheAssetConditionAssessment(ACA)phase,dataintegrityisakeyfocusbuiltintoBlack&Veatch’squalityplan.OurProjectQualityPlan(PQP)approachwillstaff(5)full‐timeQualityAssociates,whowillbesolelydedicatedtocontroldataduringtheACAphase.UsingourproprietarySEKOIAsoftware,theQualityAssociateswillReview,VerifyandValidatethepriorday’sdatacapture.Ifthereisanissuewiththedata,ourqualitycontrolprocesswillnotifythefieldprofessionals(whilestillintheadjacentneighborhood)tomakeareturntriptotheassettoReview,Verify,Validateandcorrectthedataifnecessary.ThisqualitycontrolprocesswillpromoteagreatercomfortlevelontheCity’spartwhenissuingworkordersfortheirStabilization&Repairsphase.ItwillalsotranslateintoagreaterlevelofassurancefortheCity’soverallassetinventoryattheendoftheSmartLightingproject.

DuetothesophisticatedfunctionalityofourproprietarySEKOIAsoftware,datawillbecapturednearreal‐time(wirelesssynctoourdatabase)whileinthefield.Therefore,ourqualitycontrolprocesscancorrectdataintegritywithina24hourperiod,whichalsotranslatesintomoretimelyandmeaningfulprogressreporting.

Infrastructure Stabilization & Repairs:  

DuringtheInfrastructureStabilization&Repairs(IS&R)phase,ourConstructionandprocurementqualityassuranceactivitieswillbeinaccordancewiththeproceduresandprocessesoutlinedinourQualityManagementSystem.AconstructionandprocurementProjectQualityPlan(PQP)willbecreatedtohighlighttheproject‐specificqualityobjectives.OurconstructionPQPwillbeissuedandreviewedwithallcraftaspartofthepre‐constructioncoordinationmeetings.InadditiontothePQP,aQMSManualwillalsobeadministeredtothoseperformingthework.Toachievequalityobjectives,theconstructionandprocurementPQPandQMSManualwilloutlinethespecifications,methods,processesandprocedurestoensurethefollowing:

EquipmentandmaterialsconformtothePurchaseOrders Subcontractedworkisproperlyperformedandinspected Properdocumentationismaintained Properdisposalofanymaterials Testingisdoneproperlyandtestinstrumentsareproperlycalibrated Black&VeatchSafetyandSecurityProceduresarefollowed

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OurconstructionandprocurementPQPapproachwillstaff(2)full‐timeQualityConstructionManagers(QCM),whowillbesolelydedicatedtocontrolqualityduringtheStabilization&Repairsphases.TheQCM’srolewillbetoReview,VerifyandValidatethepriorday’sinstallations,aswellastheapplicablepoleandfixturedata/informationenteredintoourSEKOIAsoftware.Theywillalsoensurethehighestqualityintheprocurementofanymaterials,byfollowingprocessesandproceduresclearlydefinedinourPQPandQMSManual.

Becauseourqualityprocessisbuilttoidentifyissuesimmediately,aninstallationorprocurementissuewillbecorrectedquickly.Ifthereisanissuewithaninstallation,thecrew(whilestillintheadjacentneighborhood)willbenotifiedbytheQCMandcanmakeareturntriptotheassetinordertoReview,Verify,Validateandcorrectthesituationifnecessary.Thisqualitycontrolprocesswillnotonlyresultinmoreefficientinstallations,butitwillalsotranslateintomoretimelyandmeaningfulprogressreportingtotheCity.

LED Fixture Conversion:  

DuringtheLEDFixtureConversion(LFC)phase,ourConstructionandprocurementqualityassuranceactivitieswillbeinaccordancewiththeproceduresandprocessesoutlinedinourQualityManagementSystem.AconstructionandprocurementProjectQualityPlan(PQP)willbecreatedtohighlighttheproject‐specificqualityobjectives.OurconstructionandprocurementPQPwillbeissuedandreviewedwithallsubcontractorsandvendorsaspartofthepre‐constructionandprocurementcoordinationmeetings.InadditiontothePQP,aQMSManualwillalsobeadministeredtothosecraftperformingthework.Toachieveourqualityobjectives,theconstructionandprocurementPQPandQMSManualwilloutlinethespecifications,methods,processesandprocedurestoensurethefollowing:

EquipmentandmaterialsconformtothePurchaseOrders Subcontractedworkisproperlyperformedandinspected Properdocumentationismaintained Properdisposalofanymaterials Testingisdoneproperlyandtestinstrumentsareproperlycalibrated Black&VeatchSafetyandSecurityProceduresarefollowed

LightingmaterialswillbeinaccordancewithPhilips’QualityManagementSystem.Philipswillprovidequalityassuranceprocessesandprocedurestomanageallpriorphases(production,packaging,andtransport)leadingtothelightingproduct’sinstallation.Toprovideadditionalproductqualityassurance,Philipsalsoconductsauditstoensurequalityproductionconformance.TheseauditsareconductedbyaPhilipsin‐houseauditororacertifiedauditingbody.Theycovertheentireproductionsite,notjusttheproductionlines. 

Philips’qualityassurancesystemfurtherensurestheirproduct‐specificqualitythroughcertifiedtesting.Thistestingprovidesdocumentationandphotometricreportswhichincludes:

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Totallightoutput Luminousintensity

distribution

Colorcharacteristics Electricaldata Temperatureperformance

Ourteamswillalsoensurethatequipmentandmaterialreceiptconformtothepurchaseordersasspecified.Uponpurchase,allmaterialswillbeinspectedandvalidatedfortheircorrectdeliverylocations.Toensurethehighestqualitymeasuresareinplace,materialstobeusedintheprojectmaybesubmittedfortheCity’sreviewpriortothepurchaseorderissuance.

Asanadditionalqualityassurancecontrolforlightingmaterials,wewillalsooutfitourdistributionprofessionalswithtechnologytoscanthereceivedlightingmaterial’scoding.StatusinformationacquiredfromthisscanwillthenbesyncedtoourSEKOIAsystemforproperqualitycontrol.InadditiontoSEKOIA,Philips’trackingsystemwillalsobeupdatedtoprovideanadditionallayerofqualitycontrolaswell.

UponinstallationofaPhilipsfixtureandcontrolnodewithinthefield,useracceptancetesting(performancetest)willcompletewhenthenodesyncsandthestatusandfunctionalityofthefixturebecomesapparentwithinPhilipsCityTouchsoftware.IfthePhilipsfixtureisfoundtobenon‐operationalduetoapre‐existingproblem,aReview,VerificationandValidationprocesswilloccurtoestablishtheissueforlaterresolution.TheissuewillthenberecordedviaSEKOIAandcommunicatedtobeaddressedwithintheInfrastructureStabilization&RepairsphaseorwithinCDOT’smaintenancework.

Light Management System:   

AscontrolnodesaredeployedincombinationwiththeLEDconversions,allinformationisautomaticallypopulatedintothePhilipsCityTouchLightManagementSystem(LMS)andtheCitywillhaveimmediateabilitytocontrolthosenodes.

Toprovideaduallayerofqualitycontrolinthisphase,theBlack&VeatchteamwillalsohaveadedicatedTechnicianperformingaReview,Verification,andValidationofallnodeleveldatainthePhilipsCityTouchLMS.ThisstatusdatawillalsobepresentwithintheSEKOIAsoftwaretofacilitateevengreateroverallmanagement,statusandprogressoftheproject.

Inconclusion,Black&VeatchandPhilips’levelofqualitycontrolwillresultintheprojectachievingthehighestexecutionstandards,subsequentlyresultinginenhancedvaluetoChicagobeyondjusttheSmartLightingproject.OurgoalisnotonlytoprovideaqualityprojecttoChicago,buttoalsoprovideaqualityculturetoChicago’ssubcontractors.Wewanttoelevateyoursubcontractorsandtheirprofessionalsinthequalityarena.Asabi‐productoftheSmartLightingproject,ashiftwillpotentiallyoccurtowardsincreasedqualityprocesses.Inaddition,ourqualitydocumentationcanbeeasilymodified,repackagedandusedforyearstocome.TheCitycanthenrequestqualitystandardsandprocessesofthislevelwithinfutureRFP’sandourteamofsubcontractorswillbeabletocomply.

 

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1.3.10 PROJECT SAFETY PLAN  

Black&VeatchConstruction,Inc.(BVCI)takesastructured,comprehensiveapproachthatrequiressafeworkingmethodsandstrongsafetyconsciousnessbyallofouremployees,supervisors,contractors,andsuppliers.Ourmottois"Think,Plan,Act:ZeroIncidentsToday",meaningwetakeproactiveactioneachdaytoensurethesafetyofourselvesandthosearoundus.

Black&VeatchConstruction,Inc.(BVCI)isrecognizedgloballyforourrecord‐settingeffortsinmanagingallaspectsofsafetyandsecurity.Weinstilladeeply‐valuedsafetycultureinourprofessionals,clients,businesspartnersandcontractorsatprojectsites,officelocations,home,andwhiletraveling.Becausewepromotesafetyinallaspectsofourlives,wecontinuetohaveamongthelowestrecordableincidentratesofanypeerintheindustry.

OneoftheprimaryreasonsfortheBVCIandPhilipspartnershipisoursharedsafetyculturesacrosseachorganization.Togetherasaunifiedteam,webringanunmatchedfocusonsafetyattheforefrontofeverythingwedo.Asabi‐productofourstrongsafetycultures,moreefficientprojectprogresswillberealized,whichtranslatestoawinningmodelfortheCityofChicago.

1. Experience Modification Rates (EMR) 

 

 

2. OSHA Recordable Incident Rates (RIR) 

3. OSHA Lost Workday Case Incident Rates (LWCIR) 

 

 

EMR EFFECTIVE  B&V EMR RATE

2016  0.38

2015  0.39

2014  0.41

OSHA RIR EFFECTIVE  B&V RIR RATE

2015  0.36

2014  0.37

2013  0.33

LWCIR EFFECTIVE  B&V LWCIR RATE

2015  0.15

2014  0.20

2013  0.20

Means we take proactive action each day to ensure safety.

2015RECORDABLE‐INCIDENTRATE

U.S. Average: 3.70 

Black & Veatch: 0.36  

2015RECORDABLE‐DAYSAWAYFROMWORKRATE

U.S. Average: 1.60 

Black & Veatch: 0.20  

2015INDUSTRYAVERAGEEMRRATE

Industry Average: 1.00 

 Construction Industry Institute research is built into our safety policies and procedures.  

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OneoftheprimaryreasonsBlack&Veatchregisterssuchadvantageoussafetyratesisdirectlytiedtoourqualitymanagement.Thereisastrongcorrelationbetweencompanieswithaprovenhistoryofstrongsafetyperformanceandanexcellentqualityprogram.Wefeelthiscorrelationisvalidatedbyourstrongprogramsineacharea.Providingaqualityproductthefirsttimeeliminatestheneedforre‐work.Re‐workre‐exposesindividualstopotentialhazardsonceagain.Ourapproachistodoitrightthefirsttimeandremovetheunnecessaryadditionalriskcausedbyre‐work.

ProjectSpecificSafetyPlan&Governance

TheprojectsafetyplanwillbebasedonBVCI’sLossControlManual(LCM),whichwillbeatailoreddocumentfortheCityofChicagoSmartLightingproject.TheLCMestablishesanadministrativestructureforprofessionalsandsubcontractorstoprovidethesafety,health,andsecurityofindividualsaffectedbywork‐relatedactivitiesandfortheprotectionoftheenvironmentandproperty.TheLCMprovidesconsistencyamongthevarioussubcontractors’individualscopesandisapointofreferenceforcompliance.BVCIwillmonitorandcontrolallteammember’sandthesubcontractors’conformancetotheLCM.Nonconformance,whilenotanticipated,willbecommunicatedwithanexpectationofimmediatecorrection.

InsupportoftheLCM,BVCIwillstaffafull‐timecertifiedSafetyManager,whichwillbethesinglepointofcontactresponsibleforallEnvironmental,Safety,HealthandSecurity(ESH&S)activitiesduringtheproject.TheSafetyManagerwillbeindependentoftheprojectteamandwillnotbeinfluencedbytheproject’sfinancialperformance,ortheschedule.TheSafetyManagerwillworkwithallperipheralstaff,ConstructionManagersandtheapprovedsubcontractorstodevelopandimplementacomprehensiveprojectsafetyprogram,whileensuringallstaffareequippedwiththesafetytrainingandmaterialsnecessarytomaintainprojectcompliance.BVCI’sSafetyManagerwillultimatelyberesponsibleforoverseeingandensuringadherenceandcompliancetotheBVCILCMandsafetyplans.

Inadditiontoafull‐timeSafetyManager,BVCIConstructionManagerswillalsohaveSafetyTrainingSupervisorcertifications(throughtheBoardofCertifiedSafetyProfessionals‐BCSP).BVCI’smulti‐tieredsafetymanagementapproachwillcultivateapropersafetyculturethroughoutthestaff,andondowntotheindividualsitelevel.

TheBVCIsafetyprogramwillalsofocusonproviding,developingandimprovingasafetyculturewithinoursubcontractor’sorganizations,whichwillbenefittheCityofChicagobeyondtheSmartLightingproject.Oursubcontractorswillberequiredtomaintainasafetyplanthatiscompliantwiththeoverallproject’ssafetyplanandwilladdressthefollowingataminimum:

Figure 5 ‐ BVCI’s industry leading corporate ESH&S program has achieved Recordable Incident Rates 10 times better than the U.S. national average and Days Away From Work rates are 8 times better than U.S. national average. 

 

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Orientation

Training

PlanningtheWorkforSafeExecution

ToolBoxMeetings

All‐handsSafetyMeetings

PersonalProtectionEquipment(PPE)Requirements

CraftInvolvement

AccessSafety

SafeHousekeeping

MonitoringLeadingIndicators

UnsafeActsAwareness

ProjectSpecificSafetyandSecurity

AsaprimarygoaloftheCityofChicago’sRFP,andanend‐productoftheSmartLightingproject,theoverallsafetyfortheCity’sinhabitantsisvital.TheCityofChicagowillbeconfidentinknowingBVCI’svalueofourprofessional’ssafetyandsecuritywillalsobeparamountduringtheproject.Inaccordancewithoursafetyculture,wemustintimatelyunderstandtheenvironmentinwhichourprofessionalswork.Inthat,weutilizeresourcestoaccommodateoursafetyandsecurityplanningmeasures.

Toaddresssafetyandsecurity,wewillusevarioustoolstoassistthesafeplanningofourprojectwork.Inareaswithhighercrimeindexes,wewillcraftasecurityplantosuitthework.Forexample,oursecurityplanmayrequireasecurityguard(markedorunmarkeddependingonthescenario)embeddedwithinacrew.Asdemonstratedbelow(Figure8–CrimeMap),BVCIhastakenthenecessarymeanstoproactivelyunderstandandplanourapproachtosafetyandsecurity,whichwillbeacommonpracticeinallofourwork.

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Asanadditionalbuilt‐inlayerofsafety,whichispracticedthroughoutourorganization,BVCIwillalsoimplementthe“BuddySystem”forallprojectworkconductedinthefield.Allprofessionalswillworkwithoneadditionalprofessional(ataminimum)atalltimes.Thiscommitmentandapproachtosafetyisakeycontributortooursuperiorsafetyperformancemetricsovertheyears.

Inconclusion,BVCI’sapproachtosafetymanagementhasprovenverysuccessfulasspecifiedbyourexceptionalsafetystatistics.Weproactivelyfocusonprofessional’sbehaviorsastheleadingindicatorstoimprovesafety.Ourresultsclearlydemonstratethevalueofsafetyandhealthwithinourlives.ThesevaluesaresharedandupheldbetweenBVCIandPhilipsandaredeeplyembeddedwithinallofourprofessionals.

   

Figure 6 ‐ Crime Map ‐ BVCI has taken the necessary means to proactively understand and plan our approach to safety and security, which will be a common practice in all of our work. 

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1.3.11 PROJECT MANAGEMENT, PROFIT, AND OVERHEAD MARKUP  

Form 14: Additional Project Pricing 

PROJECTMANAGEMENT,PROFIT,ANDOVERHEADMARKUP

PUBLICRELATIONSANDCOMMUNICATIONSHOURLYLABORRATESCHEDULE 

 

 

ITEM #  DESCRIPTION  UNI

1  PROJECT MANAGEMENT, PROFIT, AND OVERHEAD MARKUP  % 

LABOR CATEGORY  ATE 

Public Relations Consultant  

Public Relations Campaign Director 

Communications Associate 

   

   

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 1.4 PUBLIC RELATIONS AND COMMUNICATIONS PLAN  

1.4.1 STRATEGIC MARKETING AND COMMUNICATIONS  ThemarketingandcommunicationsteamsatBlack&VeatchandPhilipswillworkcollaborativelywith(andwiththeapprovalof)theChicagoSmartLightingteamtoplanandexecutenewsreleasesandcontentmarketingtogainfarreachingvisibilityforthisproject’scommencement,milestonesandcompletion.Thisincludesestablishingtheoverarchingkeymessagingabouttheproject(includingcreatingkeymessagingdocumentsforspokespeople),issuingglobal/nationalnewsreleasesandconductingproactiveandreactiveoutreachwithtoptierglobal,national,trade,regionalandlocalmediatogaininterviewopportunitiesandarticlesabouttheproject.Inaddition,theprojectwillbefeaturedinmarketingcollateralandcasestudies(bothwrittenandvideo)tofurtherChicago’sleadershippositionasamarqueesmartcitybyundertakingthisvisionarySmartLightinginitiative.

1.4.2 IN‐MARKET PUBLIC RELATIONS AND CIVIC ENGAGEMENT Black&VeatchandPhilipsLightingwillteamwiththeChicagoofficeof270StrategiestoplanandexecutetheCommunicationsstrategywithallChicagostakeholdersandcommunities.BelowproposesanapproachtoeducateandinformaboutallstagesoftheSmartLightingproject,whichwillbedefinedindetailandfine‐tunedincollaborationwithallstakeholdersuponawardofthiscontract.

1.4.3 APPROACH TO CIVIC ENGAGEMENT 270StrategieswasnamedforthenumberofelectoralvotesrequiredtowintheWhiteHouse,andtheteamat270StrategiesincludeskeyleadershipfromacrosstheObamaorganization.Sincelaunchingin2013,we’vehelpednearly250clientsdesignandexecuteengagementprogramsthatgiveaudiences—supporters,voters,activists,andotherstakeholders—thetoolstheyneedtobeinformed,engaged,andactivecitizens.

Webelievethatthebestwaytoengagepeopleinthe21stcenturyistointegratepeople‐centered,grassrootsoutreachwithsophisticateddigitalstrategies,effectivecommunications,andadata‐drivenapproach.Wevaluethepowerofstorytelling,message,creativecontent,anddesigntocutthroughthenoiseoftoday’sadvertisinglandscape.

Wealsobelievethatengagementisatwo‐waystreet.Inourincreasinglydigitalworld,publicengagementprogramscan’tsucceedbysimplyusingmarketingformarketing’ssake.YouwantChicagoanstohaveavoiceintherevitalizationoftheircity.270Strategiesworkseverydaytocreateprogramsthatfacilitatedialogueandmeaningfullyinvolveeverydaypeopleinthecivicfabricoftheirdailylivesandwewouldbehonoredtopartnerwithyoutodojustthat.

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Thevaluewebringtothisprojectcomesfromourexpertiseinunderstandinghowtoengageeverydaypeople.Ourworkfocusesonmeetingpeoplewheretheyare:fromtheyoungprofessionalwhocommutestotheLoopeveryday,tothemomwhosendsherkidstotheneighborhoodCPSschool,tothehomeownerwhocallstheiralderman’sofficeeverytimetheyhaveaproblem.Weunderstandthesepeoplebecausewearethosepeople.270’slargestofficeisinChicago,andourstaffareinvestedinthewell‐beingofourcity.

PartneringwithBlack&VeatchandPhilipsLighting,270willweavetogethertheirtechnicalexpertisewithadeepexperienceinengagingpeopletoensurethatthisprojecthasbroadpublicunderstandingandsupport.

 

1.4.4 PROPOSED APPROACH TO THE CHICAGO SMART LIGHTING PROJECT TheChicagoSmartLightingProjectwillenhancepublicsafetyandmodernizeChicago’sneighborhoodsbyupgradingstreetlightswithaneyetowardreliabilityandenvironmentalfriendliness.Thisisaconsiderableundertaking—anditwillbecrucialtokeepChicagoansinformedaboutthisworkeverystepoftheway,frombeforetheprojectlaunchesallthewaythroughtoitscompletion.Butit’snotsimplyaboutdisseminatinginformation.Residentsneedtobeinvestedintheprocessfromthestartinorderforittohavesustainedbuy‐inandsupport.

Thegoalsforengagingthepublicinthisprojectare:

Communicatethepurposeoftheprojectandhowitwillincreasequalityoflife

Gatherfeedbackfromcitizenstoidentifytheareasofhighestneed Createsimple,innovative,andcost‐effectivewaysforthepublictoinquire

abouttheproject

270Strategieswillhireandhousetwofull‐timestafferstopartnerwithusincraftingaholisticcommunicationsandengagementplanthatdisseminatescrucialinformationandallowsforafeedbackloopbetweentheSmartLightingProjectandthepublic.Acompleteconsultingteamcomposedof270staffwouldsupporttheSmartLightingstafferswithday‐to‐daytacticalexecutioninavarietyofareas.Ourstaffwouldofferexpertisewhenneedsarisesuchascrisiscommunications,socialorwebsitecontent,digitalads,ordatareportingsystems.

Fromlaunchtocompletion,wewillcollaboratecloselywithCDOT,theOfficeoftheMayor,andtheCityofChicagotoensurethemessagingtacticswedeployandthepublicengagementstrategyhavecompletebuy‐infromallstakeholders.

    

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1.4.5 PROPOSED TIMELINE AND TACTICS Wewillstructureourplaninawaythatproactivelyinformscitizensoftheprojectandbuildsthesystemsneededtofieldinquiriesoncetheprojectbegins.

Thisengagementprogramwillincludethefollowingworkstreams:

Discovery,design,anddevelopment(website,digitalassets,andbranding) Communityengagementstrategicplanning(publicmeetings,stakeholder

aldermanicalignment) Targeteddigitalads(ifwarrantedinfinalbudget) Sustainedsocialmediaandonlineprogramminginaccordancewith

traditionalcommunicationsstreamsthroughoutcity Earnedmediastrategyandon‐handcrisiscommunication Creationofphonehotlineanddevelopmentofstructureandtoolforpublic

inquiriesandresponses

Togetherwithprojectpartners,wewilldevelopanintegratedonlineandofflinestrategy.WewillpartnercloselywiththeCampaignDirectorinyearonetobuildstrategicpartnershipswithaldermenandotherelectedandappointedofficials.Wewillreviewexistinglistsandcommunicationmethodsusedbythemayor,aldermen,communityleaders,andcitydepartmentstospreadinformationandadvertisetheproject.ThedirectorwillworkwithaCommunicationsAssociatetosecureearnedmediaattentioninpartnershipwith270’scommunicationsexperts.

Webelievethisprojectshouldinveststrategicallyinnewandexcitingwaystocommunicatetopeopleinevenmoreinnovativeways.Forexample,Q&Acanbeevenmoreresponsivewithatextingplatformthatallowsfordirectcommunicationwithresidents.

Phase 1: Discovery, Design, & Development First,270willfacilitatestrategysessionswithkeystakeholderstogaininputandalignmentontheday‐to‐dayprogramoperationsanddevelopalookandfeelforthecampaignanditsoverallstrategicgoals.Wewillthendevelopthedesignassetsthatwillcommunicatethisworktothepublic.Theseincludethewebsite,logo,anddigitalads.Oncewehaveassetsandawebsite,wecancommunicatethegoalsofthisprojectbroadlytocityresidentswithdigitalandout‐of‐homeads.

Phase 2: Public Outreach & Engagement Inpersonoutreachwillbegininphasetwo.We’velearnedfromcivicpublicengagementthattheremustbeaclearpurposetosolicitingfeedback.Communitymeetingsandstakeholderengagementwillservetoinformthepublicandcommunityleaders,andwewillhaveclearandstrategicguidelinesforthepiecesonwhichwe’reseekinginput.Grassrootsengagementisourbreadandbutter—andwepartneredwiththeKnightFoundationtogaugewhatmovespeopletotakecivicaction—so270willdesignthemeetingstrategy.Wewillconducttargetedadvertisingintheleaduptothesemeetingstoensuretheyarepromotedeffectivelyandefficiently.

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Phase 3: Ongoing Digital Outreach & Feedback  Ratherthanrelyingheavilyontraditionaladvertising(billboards,posters,commercials,etc.)webelievethatdigitaladvertisingwillhelpyoudirectlyengagepeopleandmeasurethatengagementinrealtime.Wewillcreateandplaceadigitaladscampaignthattargetspeopleintheneighborhoodswherestreetlightinstallationorakeyeventwillsoonoccur.Dependingonthespecificbudget,thiscampaigncanincludeadsonsearchengines,browsers,and/orsocialmediachannels.WecanalsopromotesocialaccountsorspecificFacebookorTwitterpoststogetmoreengagement.Thisisacost‐effectivewaytoinvitepeopletoeventsandgenerateinterestandsupportfortheproject.Incommunitieswheredigitaladswon’treachamajorityofresidents,wewillrelymoreheavilyongrassrootscommunicationsandsometraditionaladvertisementmethods.Inallmethods,wewillstriveforcollaborative,two‐waycommunication,sotheprogrambecomesmoreabouttherevitalizationofChicagoanditsenhancement—andresidentsfeelliketheyarepartofthetransformation.

Phase 4: Iteration & Optimization 270Strategieswillsupportthisprojectbycollectingdatathroughsophisticatedreportingsystems.Thiswillallowustomakeinformeddecisionsonwhichcommunicationsplatformstoinvestinmoreheavilyinthelateryearsoftheproject.270willworkdirectlywiththeCampaignDirectortosetupprocessesandsystemsonthefrontend,allowingthemtomoreindependentlyexecuteonthatstrategyinthelateryearsoftheproject.

1.4.6 BUDGET  TheChicagoInfrastructureTrusthasprojecteda$1millionspendonthisprojectoverthenextfouryearsforpublicrelationsandcommunications.Belowisaproposedbudgetsummarybasedonourassessmentofthisprogram’sscopeandsize:

 

 

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Thefollowingareafewexplanatorypoints:

WesuggesthiringaCampaignDirectorwhooverseestheimplementationofthisprojectandanAssociatewhomanagescommunications.ThisAssociatewouldworkinyearsoneandtwowhiletheprojectgetsupandrunning.

Technologyanddigitaltoolslineitemisfrontloadedtoincludethewebsitedesignanddevelopmentandimplementationofatextingplatform.

Ourmediaapproachwouldstrivetofindinnovativewaystoinformpeopleofeventsandprogresswithexistingcommunicationsmethodsandengagementtacticslikedigitaladsandlightprintmaterials.

270woulddedicateaninternalteaminChicagotosupporttheDirectorandassociatethroughouttheengagementandprovidestrategicadvice,planning,andongoingsupportthroughcompletion.

270wouldalsohelptheprojectstaffdevelopacrisiscommunicationsresponseplanandwewouldleverageournationallyexperiencedprofessionalstoreactswiftlyinspecificmomentsthatneedamoretailoredresponse.

 

1.4.7 PUBLIC RELATIONS CASE STUDIES Thefollowingcasestudiesdemonstrate270Strategies’abilitytohelptheChicagoSmartLightingProjectlaunchandimplementaneffectivepublicengagementprogram.LosAngelesRiverRevitalizationCorporation(LARRC)TheLARiverRevitalizationCorporationaimstocreateapublic‐privateinitiativetoimproveusabilityandaccessibilitytothe51‐milelongLARiver.Thisprojectseekstoprotectcommunitiesfromdangerousfloodingacrossitspathandimprovequalityoflifeforresidentswhocouldbenefitfromtheriverasapublicresource.LARRCpartneredwith270Strategiestocomeupwithaplantoengagethepublicinthisprocess.Wewerechargedwithcollectingresidents’thoughtsonhowtherivercouldtransformthecommunity.ThroughthisworkwewerealsotaskedwithdevelopingneighborhoodleadershipandmobilizingaRiverAdvocatesprogramtoprotectandexpandtherevitalizationoftheLosAngelesRiverinthefuture.270Strategiestookagrassrootsapproachtogrowingandmobilizingcommunitysupport,hiringanorganizingteamandtargetingresidentsandcommunitiesalreadyusingtheriver(kayakers,bikers,horse‐riders).Throughtheseeffortsweincreasedtheirdigitalsupporterlist,designedaprogramthatputpressureonelectedofficials,anddevelopedawebsitethatallowedsupporterstoengagewiththeeffortonline.

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ACharterSchoolsNetworkintheCityofChicago270Strategiesengagedwithahigh‐performingpubliccharternetworkinChicagotoadvanceitsexpansiongoalsinapoliticallyheatedenvironment.Thisparticularpubliccharternetworkfocusesonthecoreprinciplesofeffectiveleadership,datausageandaccountability,and270soughttoprovidethemwiththetoolstobestimplementthosetenetsintotheirexpansionstrategyandexecution.Ourstrategyfocusedongrassrootscommunicationspairedwithonthegroundorganizing.First,wecraftedacommunicationsstrategyfocusedonpressreleasesandstatementstothemedia.Bycuttingthroughthenoiseofthispoliticallychargedissuewithauthenticfamilyandneighborhoodvoices,weweresuccessfulindetailingthemeritsofaqualityeducationinabilingualandunderservedcommunity.Wealsousedagrassrootsandgrasstopsengagementstrategytobuildsupportfortheexpansion.Ontheground,wetrainedandsupportedcanvasserswhotalkedtotheirneighborstobuildsupportandclarifymythsaroundthecontroversialissue.Ourcommunicationsandmobilizationworkgainedthesupportofaldermen,themayorofChicago,andthegovernorofIllinois.270Strategiessuccessfullymobilizedcommunityneighborstosupportthecharter’sexpansion,whichwasultimatelyapprovedbythelocalschoolboard.

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1.5 MBE/WBE PARTICIPATION PLAN  ThereinventionofChicago’sstreetlightinginfrastructurerequirespoliticalvision,innovativethinking,dedicatedandexperiencedpartners.Thecollaborationbetweenthepublicandprivatesectorsextractstheperfectbalanceofstrategyandtechnologyinaccomplishingthisobjective.OurMBE/WBEplanwillprovidetheCityofChicagowithaflexibleandenforceableplanthatwillcreatejobsandpotentiallyenhanceimportantskillsetsinthelocalworkforce.

Wecareaboutdiversityandminorityparticipationbecauseitisgoodbusiness.Ourteamhasthoroughlyreviewedandassessedyourneedsandrequirements.Black&Veatchhascreatedatotal,integratedsolutionthatmeetstheCityofChicago’sstreetlightingneedsonalllevels–fromLEDconversion,infrastructurestabilizationandrepairs,tothelightingmanagementandputtogetheraMBE/WBEparticipationplanthatwillsignificantlyincreaselocaljobs,providepositiveeconomicimpacttolocalbusinesseswhiledrivingastreamlinedprojectimplementationplan.

WehaveexaminedtheMinorityBusinessEnterpriseCommitmentandWomenBusinessEnterpriseCommitmentfortheCityofChicagothatareoutlinedinSection4.3.7oftheRFP,andweconfirmourcommitmenttoexceedtheMBE/WBEworkordergoalsof26percentand6percent,respectively.Throughoutthisproject,ourteamisprojectedtoprovideanestimated40%MBE/DBE/WBEparticipationrate.

OurCertificationRegardingtheUseofDisadvantagedBusinessesisincludedherein.

Wetakeanactiveinterestinthecommunitieswhereweperformourworkbyhelpingbuildsmallandminoritybusinessesthroughourprovenprograms.Black&Veatch’shistoryinencouragingparticipationdemonstratesthatyourobjectiveswillberealized.

Black&Veatchhasexperienceintegratingsmallanddisadvantagedsubcontractorsfrommanydisciplinesintocomplexprojects.AsnotedinthisRFP,wehaveidentifiedkeyMBE/WBEcontractorsforinclusiononourteam.ThesecompanieshaveagreedtosupporttheBlack&VeatchteamwiththeirareasofexpertiseoneachapplicableTaskOrderwheretheirexpertiseisapplicable.Ourkeysubcontractorsare:

MilhouseEngineering&Construction(MBE)‐Chicago’slargestAfrican‐Americanownedengineeringfirm.Milhousewillperformtheon‐siteportionoftheAssetConditionAssessment,EngineeringServicesandaportionoftheLEDretrofitthroughtheLocal9.

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EverLights(WBE)–Providingdistribution,disposal,recyclingservices.Everlightswillalsotakeexistingfixtures,removeandrecycletheexistinglamps,anddisposeproperlyofthefixtures.

EvansElectric(MBE&DBE)–Electricalcontractorprovidinginstallation,maintenance,wiring,communication,andpowerupgradeservices.SignatorytotheLocal9.

QuantumCrossings(MBE&DBE)–Electricalcontractorprovidingservicesinvoicecommunications,andwirelesssolutions.SignatorytotheLocal9.

CityLights(MBE&WBE)–Unioncontractorprovidingelectricalpowerinstallations,highwaysurveillancecontrols,fiberoptic,lightingforhighway&commercialwork.SignatorytotheLocal9.

TaylorElectric(MBE)–Electricalcontractorprovidingserviceslightpole&fixturemaintenance.SignatorytotheLocal9.

Experience Overthepastsixyears,wehaveawardedapproximately$1billioninsubcontractstosmall,disadvantaged,minority,andwomen‐ownedfirms.SpecificallyintheChicagoarea,wehaveconsistentlymet/exceededtheM/WBEgoalsoftheMetropolitanWaterReclamationDistrictinourextensiveworkwiththeDistrict.

Inthepasttwoyears,Black&Veatchhasprocuredproductsandservicesorcontractedwithmorethan100diversebusinessesthroughouttheUnitedStates.SuppliersinterestedinbeingpartoftheprogramareabletoregisterforconsiderationontheBlack&Veatchwebsite.

Our Approach

Black&VeatchSupplierDiversityProgramisstructuredtospecificallyhelptheCityofChicagoreachitsdiversityspendgoals.Weensureprocurementpackagesarestructuredtopermitdiversebusinessconcernsparticipatetothemaximumextentpossible,includingunbundlingprojectsifnecessary.

Thefollowingprinciplesguideourapproach:

Maximizeuseoflocalresourcestostrengthenlocaleconomies Fostermeaningfulengagementinthework Helpovercomeobstaclesthatcankeepdisadvantagedbusinessesfrombecoming

effectiveleaders Provideopportunityforcareerandmanagementtrainingandmentor‐protégé

relationshipswithintheteam Delivertechnicalexpertiseindependentofcompanyaffiliation

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Supplier diversity efforts help 

earn Black & Veatch honor as 

Kansas Corporation of the Year 

The Kansas Department of 

Commerce (KDOC) has selected 

Black & Veatch as Kansas 

Corporation of the Year for its 

leadership and the 

opportunities its supplier 

diversity program provides for 

minority‐ and women‐owned 

businesses.  

 “Black & Veatch is a good 

example of the type of first‐

class businesses that we have in 

the state of Kansas,” said 

Kansas Commerce Secretary 

Antonio Soave.  

“The Corporation of the Year 

award is the perfect way to 

recognize the innovative 

programs, like the supplier 

diversity program, and the 

dedication to quality service 

through Black & Veatch’s work 

in critical human 

infrastructure.”  

Wefurthercommitto: Provideappropriateresourcestoaddressallaspectsoftheproject Provideredundancyandbenchstrengthtoavoidcapacityandtimeofwork

constraints Selectpartnersbasedontheirabilitytoperformtheworksafely,on‐timeandat

thenecessarylevelofquality MeettherequirementsoftheCityofChicago’sprogramandrelatedinitiatives

OurexperienceshowswearesuccessfulnotonlyincludingM/WBEfirmsaspartofourteam,butalsoprovidingthemwithmeaningfulrolesthatfostertheirgrowthanddevelopment.

Supplier Diversity Program

Black&VeatchhasaformalSupplierDiversityProgramthatisfocusedonstrengtheningtheutilizationanddevelopmentofdiversesuppliersandsubcontractorsintoourSupplyChain.

Black&Veatchrecognizesthepositiveimpactandeconomicbenefitsasuccessfulsupplierdiversityprogramhasforourstakeholders,i.e.clients,professionals,partnersandcommunities.

WerecentlyexpandedourrelationshipwithMilhouseEngineering&Construction,Inc.whereBlack&VeatchwillprovidementoringandtrainingsupporttoMilhouse,Chicago’slargestAfrican‐Americanownedengineeringfirm.

Black&Veatch’sSupplierDiversityManagerholdsamonthlymeetingwithinternalprojectteamandmanagementtospecificallydiscussSupplierDiversitygoalsattheRFPstageaswellasduringexecutiontoidentifyareasofimprovement.Black&Veatch’sseniormanagementseesthemonthlyorquarterlyresultsofdiversityspendontheirprojects.

InadditiontoourSupplierDiversityManager,SeniorPM’sattendSupplierDiversityEvents,andattendprocurementmatchmakingeventsaswell.

Black&VeatchwillutilizetheOracleSupplierDatabasetorunreportstoshowparticipationandawardstoDiverseBusinessEnterprises.Black&VeatchwilltrackparticipationatconferencesandtradeshowsonaConferenceandTradeshowAttendanceForm.

Black&Veatch’sDiversityManagerwillbeinvolvedthroughouttheentiretimeoftheprojecttomonitorsupplierdiversity.

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Outreach Events & Training

Black&Veatchparticipatesinoutreacheventswherepotentialprojectpartners“meetandgreet”andpresenttheircapabilitiestopotentialprimes.Weregularlyparticipateinsuchlocal,state‐wideandnationaleventsandareactiveinvariousorganizationssuchastheNationalMinoritySupplierDevelopmentCouncil,andthe

Women’sBusinessEnterpriseNationalCounciltopromotebuildingsupplierdiversity,aswellastradeshows,conferences,andothernetworkingactivities.WeeducateourteammembersthroughfocusedtrainingontheimportanceofsupplierdiversitytoourClients.Werecentlyattendedthe2016EEISupplierDiversityConference,aswellasothersupplierdiversitytradeshowsandconferences.

Black&Veatchmaintainsactivecorporateparticipationandmembershipinavarietyoforganizations.Theseorganizationsprovideapositiveimpactondiversebusinessentrepreneurship.Thefollowingliststheorganizationswearecurrentlymembersof:

NationalMinoritySupplierDevelopmentCouncil Women’sBusinessEnterpriseNationalCouncil HispanicChamberofCommerceofGreaterKansasCity AsianAmericanChamberofCommerceofKansasCity KansasCityChamber’sPowerofDiversity

Wehaveastrongmentoringprogram,andhavementoredthreediversefirmsinthepastundertheSBAMentorProtégéProgram;oneexampleisCustomEngineering,acertifiedMBEthatwearementoringthroughtheGreaterKansasCityChamberofCommercePOWERConnectionsMentoringProgram.Throughthismentoringprogram,theMentorisaVicePresidentandtheMenteeistheOwnerofthefirm.OurMenteehasbeenengagedwithkeycorporateresources,suchasfinance,marketing,andhumanresources.TheMentorandMenteemeetatleastquarterlyanddiscussdashboarddrivenresults.AnotherexampleisNTWOS,LP,whoiscurrentlyperformingworkforusforSDG&E,andwearegrowingthemtoprovideabroaderrangeofservicestous.Additionally,wehavementoredfirmsinCaliforniaPublicUtilitiesCertifications(CPUC).

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1.6 WORKFORCE DEVELOPMENT HIRING PLAN & COMMITMENT  Black&Veatchtakesanactiveroleinthecommunitieswhereweworkbyhelpingbuildtheskillsetsofthelocalprofessionalworkingonourprojects.Successfulprojectsofthismagnituderequireacombinationofglobalexperienceandlessonslearnedwithlocalknowledgeandworkforce.Thebestresultsareachievedwhenprofessionalsareworkingonprojectsinthecommunityinwhichtheyliveandraisetheirfamilies.Wewanttoenablethecurrentgenerationtoachieveahigherstandardoflivingforthemselvesandtheirfamiliesthantheirparentsenjoyed.Achievingthisgoalrequiresacontinuouslydevelopingworkforce.

Black&Veatchhasexperienceinenhancingtheskillsetsofthelocalworkforceonlarge,complexprojects.OurMBE/WBEparticipationplanwillprovidetheCityofChicagowithaprojectthatwillcreatejobs,providepositiveeconomicimpacttolocalbusinessandenhanceimportantskillsetsinthelocalworkforce.

FortheAssetConditionAssessment,asuccessfullocalworkforcerequiresamixofexperiencedpractitionerswiththoselessseasonedandaffiliatedwiththeCareer&TechnicalEducation(CTE)program.WewillrecruitindividualsfromaconstructiontechnologytrainingprogramadministeredbytheCityCollegesofChicagoand/ortheEx‐OffenderApprenticeProgram.Whetherutilizingtechnicallytrainedandcertifiedpersonneloremployeeswithgeneralizedskillsets,westrivetohireandtrainthemostappropriatepeopleforthepositionwhowillwellrepresenttheCityofChicago.

Theproperpreparationofthefieldstaffiscriticaltothesuccessoftheproject.Thenewprofessionalstrainingwillbeginwithaminimumsafetyaccreditation,includingOSHA10certification,accessandproperuseofPPEs,safeconductinurbanconditionsinallweathersituations,andathoroughreadingandacknowledgementofthefieldsafetypolicyaspreparedbyBlack&Veatch.Thisistobefollowedwithaworkingknowledgeofthehardwareandsoftwarefortheproject,includingproperGPSmeasuringandcalibration,theappropriatefieldofviewforrequiredimageryofassets,anddataoffloadprocedures.Finally,toachieveconsistentevaluationofassettypesandconditions,thestaffwillbewell‐versedandcomfortablewiththevisualassessmentspecifications.

RatherthansimplydevelopingtheworkforcefortheLEDRetrofitandStabilizationRepairsfromasinglelocalcompanyorbusiness,ourapproachtothisprojectresultsinsignificantandwide‐reachinginvolvementfromthelocalworkforceandbusinessessuchasMilhouseEngineering,CityLights,EvansElectric,QuantumCrossingsandTaylorElectricwillsustainablygrowasaresult.

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1.7 COMMITMENT REGARDING LOCAL ECONOMIC INITIATIVES  Black&VeatchisfullycommittedtousingthefollowingsaidbusinessbelowaspartofourteamfortheCityofChicago.Wehandpickedthesefirmstodeliverthebestinclassprojectmanagement,installation,electricalpower,distribution,maintenance,recyclingandassetinventoryforChicagothroughoutthelifecycleofthisproject.Black&Veatchiscommittedtousinglocalunionlaborthroughouttheproject,andlikeanyproject,itisanexcellentopportunitytocreatejobs.TheseinstallationpartnerswouldserveasasubcontractortoBlack&Veatch.

Belowisanoverviewofthelocalfirmsthatwehaveteamedwith:

 Company Name 

Address  Contact  Phone  E‐mail Address  Brief Description of the good and/or service providing 

MilhouseEngineering&Construction 

Milhousewillperformtheon‐siteportionoftheAssetConditionAssessment.MilhousewillalsoprovideEngineeringServicesandaportionoftheinstallation,infrastructurestabilizationandLEDconversion.

EverLights Everlightswillreceive,inventory,store,unpackanddistributeallPhilipsluminairestoeachoftheinstallationsubcontractors.Everlightswillalsotakeexistingfixtures,removeandrecycletheexistinglamps,anddisposeproperlyofthefixtures. 

CityLights,Ltd.

CityLightswillberesponsibleforaportionoftheLEDconversionandElectricalstabilizationrepairs

QuantumCrossings,LLC

QuantumCrossingswillberesponsibleforaportionoftheLEDconversionandElectricalstabilizationrepairs

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TaylorElectric

aylorElectricwillbeesponsibleforaportionofheLEDconversionandlectricalstabilizationrepairs

EvansElectric,LLC

vansElectricwillbeesponsibleforaportionofheLEDconversionandlectricalstabilizationrepairs.

 

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Section II, LED Conversion Proposal  

Section II ‐ LED Conversion Proposal ‐ Required Content   

  Form 4: LED Luminaire Specifications Submittal Form (Microsoft Excel Format) 

  Form 5: LED Conversion Pricing Form (as amended by Addendum #2) 

  LED Luminaire Product Samples (to be delivered separate from Proposal content)   

 

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Figure 7: Philips LED Roadfocus 

2.1 FORM 4, LED LUMINAIRE SPECIFICATIONS SUBMITTAL   Notalllightsarecreatedequal.QualitylightfromahighperformingluminairewillmakeadifferenceintheprogramsuccessandpublicreceptioninalargescaleLEDconversion.

Streetlightingisanintimatecityservice;oftenitbacklightsayard,wewalkourdogsunderthem,anddependonthelightforourfamiliestofeelsafe.WhiletheadoptionofLEDstreetlightingishappeningacrossthecountry,itremainsahighlynoticeablechangeforcitizensfromsomethingtheyhavebecomeaccustomedto.

Choosing3000KasthecolortemperaturewasasmartdecisionbyChicago.IncludinganLMSforintelligentprogramminganddimmingwillalsoprovetobeahighlyvaluablesystemtosupportthisessentialservice.AstheCityevaluatesluminaires,itcanbeconfidentthatimprovedlightingwillenhancesafety.Buttheuniformity,colorqualityandreliabilityofthosefixturesisalsoacrucialconsideration.

TheonlyentitythatproducesmorelightthanPhilipsLightingisthesun.ThatleadershipandexperienceintheadvancementofLEDlightinghasresultedinalineofproducts–andcritical

productcomponents–thatpassedthetestoftimeandcandependablyperforminChicago’senvironmentofruggedwintersandvibrantneighborhoods.

85%ofChicago’slightingportfolioismadeupofcobraheads,andthefamilyofproductsthatisrecommendedisthePhilipsRoadFocus.Pleasegobeyondcompetitorclaimsofequalperformancebycomparingtheincludedapplicationlayouts,IESfilesandefficacy(lumensperwatt)ratings.

WhatdoesluminaireperformancemeantoChicago?

Inadditiontoamoreattractivesourceofhighqualitylight,improvedphotometricperformancedeliversmorelighttotheroadsurfaceswhilereducinglightspilltotheskyandthesurroundingenvironment.BothimportantqualitiesfromtheperspectiveoftheAmericanMedicalAssociation(AMA)andDarkSkycommunities.

Asforfuturemaintenance,theprimarycauseofLEDlumendepreciationisgeneratedattheLEDjunctionandthelightlevelswillgraduallydiminishinsteadoftheburn‐outfailuremodeoftheexistinglightingsystem.ThebalanceofsuperiorproductandsmartschedulingcanextendthelifeoftheCity’sinvestmentbeyondthe100,000hoursthefixturesareratedfor‐whichstrengthenstheCity’sreturnofinvestment.

    

 

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Furthermore,improveduniformitymeansenhancedsafetyduetomoreevenilluminationandmoredeliveredlumens.Minimizingthe“darkparentheses”canbedistractingtodriversandnegativelyaffecttheastesticsoftheLEDconversion.Seethebelowcomparisonasanexample.

PhilipsRoadFocusat8xMountingHeight:

 

CompetitorLEDat6xMountingHeight

 

Practicalandbeautiful,efficientandsustainable,theybalanceimpressiveenergysavingsandCO2reductionwiththehighqualitylightyouneedtomakeyourroadsandstreetsfeelsafeandwelcoming.

Weareattheforefrontoflightinginnovation,sointoday’srapidlychangingworldyoucandependonustoprovideyouwiththeverylatestandbestproductsolutionscombinedwithconsistentqualityandgreatservice.Withmorethanahundredyearsoflightingexperience,youcanfeelsafeintheknowledgethatyourinvestmentisinthehandsofoneofthemostrecognizable,trustedandadmirednamesinlighting.

ThefollowingpagesprovidebothForm5(LEDConversionPricing)aswellastheForm4foreachrequestedlightingapplication.Supportinginformation,suchasphotometricanalysis,IESdata,specificationandtestinginformationcanbelocatedintheproposalappendix.

 

 

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2.2 FORM 5, LED CONVERSION PRICING   

Proposer: Black & Veatch / Philips Lighting

Luminance 

Capacity

Exhibit K  Work  

Item

Fixture 

Un

($/

Phi l ips  Lumec  RoadFocus  RFM

Anticipated # of Fixtures

Phase: 16,500

Project Total: 64,000

Phi l ips  Lumec  RoadFocus  RFM

Anticipated # of Fixtures

Phase: 16,500  (Total Alley Fixtures)

Project Total: 64,000

Phi l ips  Lumec  RoadFocus  RFM

Anticipated # of Fixtures

Phase: 16,500 (Total Alley Fixtures)

Project Total: 64,000

Phi l ips  Lumec  RoadFocus  RFL

Anticipated # of Fixtures

Phase: 11,500

Project Total: 44,000

Phi l ips  Lumec  RoadFocus  RFM

Anticipated # of Fixtures

Phase: 5,000

Project Total: 20,000

Phi l ips  Lumec  RoadFocus  RFL

Anticipated # of Fixtures

Phase: 5,000

Project Total: 20,000

Phi l ips  Lumec  RoadFocus  RFL

Anticipated # of Fixtures

Phase: 4,000

Project Total: 20,000

Phi l ips  Lumec  RoadFocus  RFM

Anticipated # of Fixtures

Phase: 4,000

Project Total: 16,000

Neptun Li ght,   Inc.

Anticipated # of Fixtures

Phase: 5,000

Project Total: 16,000

Phi l ips  Hadco

Anticipated # of Fixtures

Phase: 6,000

Project Total: 24,000

Phi l ips  Hadco

Anticipated # of Fixtures

Phase: 1,275

Project Total: 5,100

Phi l ips  Lumec  RoadFocus  RFS

Anticipated # of Fixtures

Phase: 1,000

Project Total: 4,000

Phi l ips  Gardco EcoForm

Anticipated # of Fixtures

Phase: 200

Project Total: 800

FOR CIT INTERNAL USE ONLY

TOTAL PHASE 1 COSTS DEFAULT LUMINANCE CAPACITY

TOTAL PHASE 1 COSTS BOOSTED LUMINANCE CAPACITY

Boosted Luminance 

Default Item #7 $         

Boosted Luminance 

Park Pathway Shoebox

Default Item #7 $         

Boosted Luminance 

Park Pathway Cobrahead

Default Item #9 $         

Boosted Luminance 

Arterial Acorn

Residential Coach

Default Item #8 $         

Boosted Luminance 

$         

Viaduct

Default Item #10 $         

Residential Intersection (66 Foot ROW, 45 Degree Angle)

Default

Item #5

$         

Boosted

Arterial (Medium) (80 Foot ROW, Staggered Light Pole Configuration)

Default

Item #6

$         

Boosted $         

Boosted $         

$         

Arterial (Large) (100 Foot ROW, Opposite Light Pole Configuration)

Default

Item #6

$         

Residential Modern (66 Foot ROW, Staggered Light Pole Configuration)

Default

Item #3

$         

Boosted

Arterial (Feeder) Legacy (66 Foot ROW, One‐Sided Light Pole Configuration)

Default

Item #6

$         

Boosted $         

Boosted $         

$         

Alley (Existing Wiring Harness)

Default

Item #2

$         

Alley (New Wiring Harness)

Default

Item #1

$         

Boosted

Residential Legacy (66 Foot ROW, One‐Sided Light Pole Configuration)

Default

Item #4

$         

Boosted $         

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2.3 FORM 4, LED LUMINAIRE SPECIFICATIONS 

Form 4: LED Luminaire Specifications Submittal Form (Alley – One Sided) 

 

 

 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  

Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input 

power—initial Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ 

nominal  range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ 

maintained Luminaire spec sheet

CCT (correlated color 

temperature) LM79 report

CRI (color rendering 

index) LM79 report

EPA (effective projected 

area) ‐ nominal Luminaire spec sheet

Luminaire Weight ‐ 

nominal Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming 

capability Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

Basic (6kV/3kA) Elevated (20kV/10kA) Surge suppressor spec 

sheet

Vibration Test‐ANSI 

C136.31 3G test report

Luminaire warranty 

period Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance 

at 36,000 hoursTM‐21 calculator

Max. LED case 

temperatureISTMT report

Product Information 

Description

83.6  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

99.53%

Dimmable, 0‐10V Dimmable, DALI

7,181 lumens

72 watts

73 watts

120‐277 volts

700 milliamps

700 milliamps

3000 kelvin

70 CRI 

0.53 sq. ft.

12.2 lbs.

ANSI C136.41, 7‐pin

 [RFM‐056]‐72W32LED3K‐T‐R2M‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Alley ‐ One‐Sided

Product Data (Summary)Submittal Reference 

Document

 Roadway

 Philips  Lumec

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Form 4: LED Luminaire Specifications Submittal  Form (Arterial One‐Sided) 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input power—initial  Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ nominal  

range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ maintained  Luminaire spec sheet

CCT (correlated color temperature)  LM79 report

CRI (color rendering index)  LM79 report

EPA (effective projected area) ‐ 

nominal Luminaire spec sheet

Luminaire Weight ‐ nominal  Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming capabil ity  Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient immunity ANSI 

C136.2 combination wave test 

level

Basic (6kV/3kA) Elevated (20kV/10kA) Surge suppressor spec 

sheet

Vibration Test‐ANSI C136.31  3G test report

Luminaire warranty period  Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 36,000 

hoursTM‐21 calculator

Max. LED case temperature ISTMT report

Product Information Description

71.2  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

97.69%

Dimmable, 0‐10V Dimmable, DALI

17,766 lumens

180 watts

174 watts

120‐277 volts

700 milliamps

700 milliamps

3000 kelvin

70 CRI 

0.92 sq. ft.

27.3 lbs.

ANSI C136.41, 7‐pin

 [RFL‐039]‐180W80LED3K‐T‐R2M‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Arterial – One Sided

Product Data (Summary)Submittal Reference 

Document

 Roadway

 Philips  Lumec

Page 74: Black & Veatch and Philips Lighting North America RFP

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 BLACK & VEATCH |   67

Form 4: LED Luminaire Specifications Submittal  Form (Arterial–Opposite) 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input power—initial  Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ nominal  

range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ maintained  Luminaire spec sheet

CCT (correlated color temperature)  LM79 report

CRI (color rendering index)  LM79 report

EPA (effective projected area) ‐ 

nominal Luminaire spec sheet

Luminaire Weight ‐ nominal  Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming capability  Driver spec sheet

LED driver‐ rated l i fe  Driver spec sheet

Electrical  transient immunity ANSI 

C136.2 combination wave test level Basic (6kV/3kA) Elevated (20kV/10kA)

 Surge suppressor spec 

sheet

Vibration Test‐ANSI C136.31  3G test report

Luminaire warranty period  Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 36,000 

hoursTM‐21 calculator

Max. LED case temperature ISTMT report

Product Information Description

71.2  degrees  Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

97.69%

Dimmable, 0‐10V Dimmable, DALI

14,432 lumens

145 watts

137 watts

120‐277 volts

700 mill iamps

700 mill iamps

3000 kelvin

70 CRI 

0.92 sq. ft.

27.3 lbs.

ANSI C136.41, 7‐pin

 [RFL‐039]‐145W64LED3K‐T‐R2M‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Arterial ‐ Opposite

Product Data (Summary)Submittal Reference 

Document

 Roadway

 Phil ips  Lumec

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 BLACK & VEATCH |   68

Form 4: LED Luminaire Specifications Submittal  Form (Arterial–Staggered) 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input 

power—initial Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ 

nominal  range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ 

maintained Luminaire spec sheet

CCT (correlated color 

temperature) LM79 report

CRI (color rendering index)  LM79 report

EPA (effective projected 

area) ‐ nominal Luminaire spec sheet

Luminaire Weight ‐ 

nominal Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming 

capability Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

Basic (6kV/3kA) Elevated 

(20kV/10kA)

 Surge suppressor spec 

sheet

Vibration Test‐ANSI 

C136.31 3G test report

Luminaire warranty period  Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 

36,000 hoursTM‐21 calculator

Max. LED case temperature ISTMT report

Product Information 

Description

71.2  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

97.69%

Dimmable, 0‐10V Dimmable, DALI

17,766 lumens

180 watts

174 watts

120‐277 volts

700 milliamps

700 milliamps

3000 kelvin

70 CRI 

0.92 sq. ft.

27.3 lbs.

ANSI C136.41, 7‐pin

 [RFL‐039]‐180W80LED3K‐T‐R2M‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Arterial ‐ Staggered

Product Data (Summary)Submittal Reference 

Document

 Roadway

 Philips  Lumec

Page 76: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   69

Form 4: LED Luminaire Specifications Submittal  Form (Park & Pathway – 

Cobrahead)  

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input power—initial  Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ nominal  

range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ maintained  Luminaire spec sheet

CCT (correlated color temperature)  LM79 report

CRI (color rendering index)  LM79 report

EPA (effective projected area) ‐ 

nominal Luminaire spec sheet

Luminaire Weight ‐ nominal  Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming capabil ity  Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient immunity ANSI 

C136.2 combination wave test 

level

Basic (6kV/3kA) Elevated (20kV/10kA)  Surge suppressor spec sheet

Vibration Test‐ANSI C136.31  3G test report

Luminaire warranty period  Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 36,000 

hoursTM‐21 calculator

Max. LED case temperature ISTMT report

[RFS‐021]‐35W16LED3K‐T‐R2M‐UNIV‐DALI‐RCD7‐PH9‐GY3

Product Information Description

Park & Pathway ‐ Cobrahead

Product Data (Summary) Submittal Reference Document

 Roadway

 Philips  Lumec

Dimmable, 0‐10V Dimmable, DALI

3565 lumens

35 watts

38 watts

120‐277 volts

700 milliamps

700 milliamps

3000 kelvin

70 CRI 

0.52 sq. ft.

9.4 lbs.

ANSI C136.41, 7‐pin

59.2  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

98.13%

Page 77: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   70

Form 4: LED Luminaire Specifications Submittal  Form (Residential‐

Intersection) 

 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  

Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input 

power—initial Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ 

nominal  range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ 

maintained Luminaire spec sheet

CCT (correlated color 

temperature) LM79 report

CRI (color rendering 

index) LM79 report

EPA (effective projected 

area) ‐ nominal Luminaire spec sheet

Luminaire Weight ‐ 

nominal Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming 

capability Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

Basic (6kV/3kA) Elevated (20kV/10kA) Surge suppressor spec 

sheet

Vibration Test‐ANSI 

C136.31 3G test report

Luminaire warranty 

period Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance 

at 36,000 hoursTM‐21 calculator

Max. LED case 

temperatureISTMT report

Product Information 

Description

83.6  degrees  Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

99.53%

Dimmable, 0‐10V Dimmable, DALI

14,358 lumens

160 watts

161 watts

120‐277 volts

1050 milliamps

1050 milliamps

3000 kelvin

70 CRI 

0.53 sq. ft.

12.2 lbs.

ANSI C136.41, 7‐pin

 [RFM‐056]‐160W48LED3K‐T‐4‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Residential ‐ INT R‐R and R‐A

Product Data (Summary)Submittal Reference 

Document

 Roadway

 Phil ips  Lumec

Page 78: Black & Veatch and Philips Lighting North America RFP

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 BLACK & VEATCH |   71

Form 4: LED Luminaire Specifications Submittal  Form (Residential – One 

Sided) 

 

 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  

Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input 

power—initial Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ 

nominal  range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ 

maintained Luminaire spec sheet

CCT (correlated color 

temperature) LM79 report

CRI (color rendering 

index) LM79 report

EPA (effective projected 

area) ‐ nominal Luminaire spec sheet

Luminaire Weight ‐ 

nominal Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming 

capabil ity Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

Basic (6kV/3kA) Elevated (20kV/10kA)  Surge suppressor spec sheet

Vibration Test‐ANSI 

C136.31 3G test report

Luminaire warranty 

period Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance 

at 36,000 hoursTM‐21 calculator

Max. LED case 

temperatureISTMT report

Product Information 

Description

83.6  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

99.53%

Dimmable, 0‐10V Dimmable, DALI

14,272 lumens

160 watts

161 watts

120‐277 volts

1050 milliamps

1050 milliamps

3000 kelvin

70 CRI 

0.53 sq. ft.

12.2 lbs.

ANSI C136.41, 7‐pin

[RFM‐056]‐160W48LED3K‐T‐R2M‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Residential ‐ One‐Sided

Product Data (Summary) Submittal Reference Document

 Roadway

 Philips  Lumec

Page 79: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   72

Form 4: LED Luminaire Specifications Submittal  Form (Residential‐

Staggered) 

 

 

   

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input 

power—initial Luminaire spec sheet

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ 

nominal  range Luminaire spec sheet

LED drive current ‐ initial  Luminaire spec sheet

LED drive current ‐ 

maintained Luminaire spec sheet

CCT (correlated color 

temperature) LM79 report

CRI (color rendering index)  LM79 report

EPA (effective projected area) 

‐ nominal Luminaire spec sheet

Luminaire Weight ‐ nominal  Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming 

capability Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient immunity 

ANSI C136.2 combination 

wave test level

Basic (6kV/3kA) Elevated (20kV/10kA)  Surge suppressor spec sheet

Vibration Test‐ANSI C136.31  3G test report

Luminaire warranty period Warranty document

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 

36,000 hoursTM‐21 calculator

Max. LED case temperature ISTMT report

Product Information 

Description

83.6  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

 10 years

10,000 hours

99.53%

Dimmable, 0‐10V Dimmable, DALI

13,999 lumens

160 watts

161 watts

120‐277 volts

1050 mill iamps

1050 mill iamps

3000 kelvin

70 CRI 

0.53 sq. ft.

12.2 lbs.

ANSI C136.41, 7‐pin

[RFM‐056]‐160W48LED3K‐T‐R3M‐UNIV‐DALI‐RCD7‐PH9‐GY3

   Residential ‐ Staggered

Product Data (Summary) Submittal Reference Document

 Roadway

 Philips  Lumec

Page 80: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   73

Form 4: LED Luminaire Specifications Submittal  Form (Park & Pathway – 

Shoebox) 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input power—initial NA

Luminaire input power—maintained  Luminaire spec sheet

Luminaire input voltage‐ nominal  

range Luminaire spec sheet

LED drive current ‐ initial NA

LED drive current ‐ maintained  Luminaire spec sheet

CCT (correlated color temperature)  Luminaire spec sheet

CRI (color rendering index)  Luminaire spec sheet

EPA (effective projected area) ‐ 

nominal Luminaire spec sheet

Luminaire Weight ‐ nominal  Luminaire spec sheet

Control  Interface  Luminaire spec sheet

LED Driver – dimming capability  Driver spec sheet

LED driver‐ rated l ife  Driver spec sheet

Electrical  transient immunity ANSI 

C136.2 combination wave test level Basic (6kV/3kA)

Elevated 

(20kV/10kA) Surge suppressor spec sheet

Vibration Test‐ANSI C136.31

Luminaire warranty period  Standard Warranty Info

IES LM‐80 test duration

LED lumen maintenance at 36,000 

hoursTM‐21 calculator

Max. LED case temperature ISTMT report

ECF‐1‐2‐55LA‐3253‐WW‐UNV‐NP‐PCR7

Product Information Description

Park & Pathway ‐ Shoebox

Product Data (Summary)Submittal Reference 

Document

EcoForm

Philips  Gardco

Yes - Dimmable, 0‐10V Dimmable, DALI

5,574 lumens

watts

54.8 watts

120‐277 volts

 milliamps

461 milliamps

3000 kelvin

80 CRI 

0.2 sq. ft.

20 lbs.

ANSI C136.41, 7‐pin

80  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

5 years

10,000 hours

98.00%

Page 81: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   74

Form 4: LED Luminaire Specifications Submittal  Form (Residential Coach) 

 

 

 

 

 

Lighting Context 

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  Number

Luminous  Flux – initial Luminaire Spec Sheet

Luminaire input 

power—initialLuminaire Spec Sheet

Luminaire input 

power—maintainedLuminaire Spec Sheet

Luminaire input voltage‐ 

nominal  rangeLuminaire Spec Sheet

LED drive current ‐ initial Luminaire Spec Sheet

LED drive current ‐ 

maintainedLuminaire Spec Sheet

CCT (correlated color 

temperature)Luminaire Spec Sheet

CRI (color rendering index) Luminaire Spec Sheet

EPA (effective projected 

area) ‐ nominalLuminaire Spec Sheet

Luminaire Weight ‐ 

nominalLuminaire Spec Sheet

Control  Interface Luminaire Spec Sheet

LED Driver – dimming 

capabilityLuminaire Spec Sheet

LED driver‐ rated l ife Luminaire Spec Sheet

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

 Basic (6kV/3kA) Elevated 

(20kV/10kA)

Vibration Test‐ANSI 

C136.31

Testing for similar product 

available

Luminaire warranty period

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 

36,000 hoursTM‐21 calculator

Max. LED case temperature ISTMT report

120‐277 volts

Residential Coach  

Product Information 

Description 

Submittal Reference 

Document

Residential  Coach  

Product Data (Summary)

Philips  Hadco

C12451A‐X3NN42A3NA

4038 lumens

50.3 watts

48.3 watts

None for specific fixture     Level  2

350 mill iamps

350 mill iamps

4000 kelvin

70

Maximum 0.87  sq. ft.

Maximum 18 lbs.

None                                  ANSI C136.41, 7‐pin

x Dimmable, 0‐10V  x Dimmable, DALI 

100,000 hours

x Enhanced (10kV / 5kA)

5  years

10,000 hours

97.69%

74 degrees  Celsius

Page 82: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   75

Form 4: LED Luminaire Specifications Submittal  Form (Arterial Acorn) 

 

 

 

 

 

 

 

Lighting Context 

Luminaire Designation Luminaire Spec Sheet

Luminaire Manufacturer Luminaire Spec Sheet

Luminaire Model  Number Luminaire Spec Sheet

Luminous  Flux – initial Luminaire Spec Sheet

Luminaire input 

power—initialLuminaire Spec Sheet

Luminaire input 

power—maintainedLuminaire Spec Sheet

Luminaire input voltage‐ 

nominal  rangeLuminaire Spec Sheet

LED drive current ‐ initial Luminaire Spec Sheet

LED drive current ‐ 

maintainedLuminaire Spec Sheet

CCT (correlated color 

temperature)Luminaire Spec Sheet

CRI (color rendering index)DS101 Luxeon R Product 

Datasheet

EPA (effective projected 

area) ‐ nominal

Luminaire Weight ‐ 

nominal

Control  Interface

LED Driver – dimming 

capability

LED driver‐ rated l ife

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

 Basic (6kV/3kA) Elevated 

(20kV/10kA)

Vibration Test‐ANSI 

C136.31

Testing for similar product 

available 

Luminaire warranty period

IES LM‐80 test duration IES LM‐80‐15 report

LED lumen maintenance at 

36,000 hoursTM‐21 calculator

Max. LED case temperature ISTMT report

120‐277 volts

Arterial Acorn 

Product Information 

Description 

Submittal Reference 

Document

Arterial  Acorn 

Product Data (Summary)

Phil ips  Hadco 

C7802J‐ANN64AN

7126 lumens

103.2 watts

101.2 watts

None for specific fixture   Level  2

530 milliamps

530 milliamps

4000 kelvin

70 CRI MIN

2.08 max sq. ft.

Maximum 59 lbs.

n/a‐ no t/l  in sample fixture    ANSI C136.41, 7‐pin

X Dimmable, 0‐10V  x Dimmable, DALI 

50,000 hours  @<‐75C   100,000 hours  @<‐65C

X Enhanced (10kV / 5kA)

5 years

10,000

97.69%

79 degree Celsius 

Page 83: Black & Veatch and Philips Lighting North America RFP

Chicago Infrastructure Trust | CHICAGO SMART LIGHTING 

 BLACK & VEATCH |   76

Form 4: LED Luminaire Specifications Submittal  Form (Viaduct) 

Lighting Context

Luminaire Designation

Luminaire Manufacturer

Luminaire Model  

Number

Luminous  Flux – initial  Luminaire spec sheet

Luminaire input 

power—initialNA

Luminaire input 

power—maintained Luminaire spec sheet

Luminaire input voltage‐ 

nominal  range Luminaire spec sheet

LED drive current ‐ initial NA

LED drive current ‐ 

maintainedNA

CCT (correlated color 

temperature) Luminaire spec sheet

CRI (color rendering 

index) Luminaire spec sheet

EPA (effective projected 

area) ‐ nominal Luminaire spec sheet

Luminaire Weight ‐ 

nominal Luminaire spec sheet

Control  Interface Photocell‐7‐pin‐TE

LED Driver – dimming 

capability Driver spec sheet

LED driver‐ rated l i fe  Driver spec sheet

Electrical  transient 

immunity ANSI C136.2 

combination wave test 

level

Basic (6kV/3kA) Elevated 

(20kV/10kA) Surge suppressor spec sheet

Vibration Test‐ANSI 

C136.31

Vibration‐Test‐LED‐49xxx‐

UNV

Luminaire warranty 

periodLuminaire spec sheet

IES LM‐80 test durationLM80‐Report‐Citizen CLU046‐

CLU048

LED lumen maintenance 

at 36,000 hoursTM‐21 calculator

Max. LED case 

temperatureISTMT report

LED‐49100‐18‐UNV‐0‐10VDIM‐830‐LDR‐7P‐SP

Product Information 

Description

Viaduct

Product Data (Summary)Submittal Reference 

Document

Viaduct

Neptun Light Inc.

x ‐ Dimmable, 0‐10V x ‐ Dimmable, DALI

13,000

102 watts

100 watts

90‐308 volts

750 mill iamps

750 mill iamps

3000 kelvin

80 CRI 

0.54

28 lbs.

ANSI C136.41, 7‐pin

80  degrees Celsius

100,000 years

Enhanced (10kV / 10kA)

Level  2

12 years

17,000 hours

98.00%

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Section III, Infrastructure Stabilization Proposal  

 

  Section III ‐ Infrastructure Stabilization Proposal ‐ Required Content   

  Form 6: Infrastructure Stabilization Pricing Form (as amended by Addendum #2) 

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3.1  FORM 6:  INFRASTRUCTURE STABILIZATION PRICING  

InfrastructureStabilizationUnitPricingInstructions:ThepricingprovidedonthisForm14,togetherwiththeapplicablemarkup,willserveasanot‐to‐exceedbudgetforthefullcostoftheAssetConditionAssessmentWork.

ITEM #  DESCRIPTION  UNITS 

1  REMOVE & INSTALL RESIDENTIAL POLE WIRE WITH GROUND  EACH 

2  REMOVE & INSTALL ARTERIAL POLE WIRE WITH GROUND                EACH 

3 REMOVE & INSTALL CABLE, ALUMINUM, AERIAL, 3 1/C #8, WITH MESSENGER 

PER FOOT 

4  REMOVE & INSTALL ELECTRIC CABLE, AERIAL, 1/C # 6  PER FOOT 

5 REMOVE & INSTALL ELECTRIC CABLE IN CONDUIT, TRIPLEX 2 1/C NO.6,1/C NO.8 

PER FOOT 

6 REMOVE RESIDENTIAL LEGACY POLE & MAST ARM, INSTALL RESIDENTIAL 20’ POLE & 12’ MAST ARM ALUMINUM,  

EACH 

7 REMOVE ARTERIAL LEGACY POLE & INSTALL ARTERIAL STEEL, ANCHOR BASE, 15”B.C., 34' 6"  

EACH 

8  REMOVE & INSTALL MAST ARM, STEEL, 8 FOOT  EACH 

9  REMOVE & INSTALL MAST ARM, STEEL, 12 FOOT  EACH 

10  REMOVE & INSTALL MAST ARM, STEEL, 15 FOOT  EACH 

11  PLASTIC POLE DOORS  EACH 

12  REMOVE & INSTALL ALLEY LUMINAIRE WIRE WITH IN‐LINE FUSE  EACH 

13 PAINT BOTTOM 5’ OF EXISTING POLE TO INHIBIT RUST CORROSION 

EACH 

14  PAINT EXISTING 20’ RESIDENTIAL POLE   EACH 

15  PAINT EXISTING 30’ ARTERIAL POLE   EACH 

16  PAINT EXISTING 8’ MAST ARM   EACH 

17  PAINT EXISTING 12’ OR 15’ MAST ARM  EACH 

18  VIADUCT / UNDERPASS CONDUIT REPLACEMENT"  PER FOOT 

19  VIADUCT / UNDERPASS WIRING REPLACEMENT  PER FOOT 

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AssetConditionAssessmentPricingInstructions:ThepricingprovidedonthisForm14,togetherwiththeapplicablemarkup,willserveasanot‐to‐exceedbudgetforthefullcostoftheAssetConditionAssessmentWork.

 

 

 

 

ITEM #  DESCRIPTION  TOTAL COST 

1 COMPREHENSIVE ASSET CONDITION ASSESSMENT 

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Section IV, Technology Proposal   Section IV ‐ Technology Proposal ‐ Required Content  

 

  Technology Solution Overview 

  System Architecture 

  Integrations & Interfaces 

  Reporting & Analytics 

  Additional Functionality 

  Third Party Products 

  Hostings & Environments 

  Backup & Recovery 

  Security & Accessibility 

  Maintenance & Support 

  Performance Standards & Service Level Agreements 

  Warranties 

  Form 8: Interrogatories 

 Form 7: Technology Services Functional, Logical, and Technical Requirements (Microsoft Excel Format)  

  Form 9: Technology Specifications and Services Pricing Form (Microsoft Excel Format) (as amended by Addendum #2) 

 

 

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4.1  TECHNOLOGY SOLUTION OVERVIEW (RFP 4.3.5.1) 

ThePhilipsLightingtechnologyapproachforChicagoiscapturedthroughthreewords:Connect,Control,Create.

ConnecttheCity’sstreetlightinfrastructure Controlthelightinginfrastructurethroughanopen,scalable,secureLMS CreateafoundationalinfrastructureforSmartCityprogramsandprojects

CityTouchistheLightManagementSystem(LMS)developedbyPhilipsLighting–theworld’slargestlightingcompany–andisthecenterpieceofourtechnologysolution.TheuniquewayCityTouchcommunicatesdeliversanLMSthatissimple,flexibilityandcosteffective,makingitanidealchoicefortheChicagoSmartLightingInitiative.WithPhilipsCityTouch,theCityofChicagocanhaveremotecontroloveritsentirelightinginventory,usingaprovenassetmanagementsystemthatwillenableanewleveloperationalexcellencefortheCity.Indoingso,ChicagowillimprovethesafetyandqualityoflifeacrosstheCity.The“Plug&Play”designoftheCityTouchLMSrequiresnoadditionalhardwarebeyondthenodeitself,andautomaticallyconnectstotheexistingLTEcellularnetwork.Simplicityindesign,installationandongoingmaintenancewillgeneratea21%lowertotalcostofownershipforChicagooveraconventionalmeshnetwork.BelowisalistofwhatweunderstandtobesomeoftheCity'sfundamentalobjectivesthatwilldefinethedirectionandsuccessoftechnologydeployment.Eachobjectiveisfurtherbrokendowninthisnarrative,followedbyahighleveldescriptionoftheCityTouchLMSproposedfeatures,andsupportingdetailregardingthehardwareandSoftware‐as‐a‐Service(SaaS),allaligningwiththerequiredcontentforSectionIV.         

Chicago LMS Objective  Philips LMS Solution 

Proven and Reliable System Largest portfolio of major city deployments, leveraging the flexibility, dependability and security of the AT&T cellular network 

Most Cost Effective LMS Solution Twice as fast to install, no hidden fees, and total cost of ownership is 21% less than a mesh network 

Easy for City to Manage From planning to purchase to user interface; the CityTouch LMS is simplest for a city to install and master 

Flexible for Future Innovation Street light infrastructure leveraged to focus on data sharing to improve livability, economic vibrancy, and quality of life in Chicago  

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ProvenandReliableSystem

Themanagementoftheworld’slargestconnectedlightingsystemrequiresthemostdependabletechnologyandacompatiblerecordofsuccess.

TrackRecordofLargeScaleDeployments

Morethan700customersin35countriesmanagetheirstreetlightingwithCityTouch.The“PlugandPlay”featureoftheCityTouchLMSsystemrequiresnoadvanceplanningforinstallationorminimumnumberofnodes,permittingeasyscalabilityforlargecitieslikeChicago.

CommunicatesThroughExistingCellularNetworks

TheCityTouchLMSconnectseachindividualnodethroughanexistingcellularnetwork.SoftwareasaService(SaaS)andregularupdatesarebundledintotheupfrontnodeprice,makingitsimpletoplanandprocure.ThenetworkCityTouchoperatesonprovidestheCityofChicago,itsemployees,citizens,andvisitors,withsecureconnectivity,dependability,andaflexiblenetworkforgrowth.ManagedbyAT&TwithmillionsofconnectionsallacrossChicagoandthroughouttheUnitedStates,thenetworkhasworldclasssecurity,reliability,andprovenperformance.

StreetLightingManagement

CityTouchLMSisspecificallydesignedtobethemosteffectiveandeasiesttouseassetmanagementsystemforstreetlightingprofessionals.IncontrasttotheCityTouchlighting‐centricdesign,manyexistingsystemsinthemarketweredevelopedprimarilyforutilitymeteringactivities,andlightingmanagementwassecondary.Meshnetworkswithutilityoriginshavemorepointsoffailureandsubstantialhiddencostsoverthelifeofthesystem.TheCityofChicagowillbedeployingoneoftheworld’slargestsystems,requiringaLMSthatisdesignedtoperformaswellondayoneasitdoesintenyears.

EliminatesIssueswith“FrozenNodes”

TheCityTouchLMSperformanceisunaffectedbyissuesliketreegrowthandradiofrequencyinterferencewhichcancause“frozennodes”.Thisissue,mostcommonwithmeshnetworks,canimpact15‐20%oftheoverallassets.Ifalightingmaintenancesystembecomesamaintenanceissueitself,itcanresultinfurtheroutagesaffectingpublicsafety.EliminatingunnecessarymaintenanceattributedtotheLMSisinpartwhyCityTouchhasalowercostofownership.

TechnologyPartnersProvideAddedConfidence

OneofthereasonstheCityTouchLMSissodependableisbecauseoftheintegratedtechnologiesthatsupportthesystem.WithAT&Tastheprimarycellularnetworkprovider,AmazonWebServicesasthedatahostandBlack&Veatchastheprogramandconstructionmanager,Chicagocanbeconfidentinthereliabilityandsecurityofitssystem.

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EasyfortheCitytoManage

ThePhilipsCityTouchLMSisdesignedtobesimple.Byremovingthecomplexitiesofameshbasedsystem,theCitycanquicklyimplementandmanageanLMStomeettheincreasingexpectationsofcitylighting.CityTouchLMSsimplicityeliminatestheneedforsitebasedsystemexpertsandtheburdenofdeepsystemtraining.Nogatewayhardware,fieldcommissioning,expertknowledge,andsecurityworriesmakestheCityTouchassetmanagementsystemthemosteasilymanagedsystemavailabletoday.

Plug&Play

ThecellularnetworkisthekeytotheCityTouchLMSPlug&Playcapability.Whetheronenodeorhundredsofthousands,ChicagocandeploythissystemacrossitsWardswithnoadditionalrequireddesignorplanning.Thereisnoexpertknowledgeoradditionalhardwarerequired.Pluginthenodetoanymanufacturer’sluminaireandletsthestate‐of‐the‐artsoftwaredotherest.

CDOTMaintenanceCanConnectToo

PhilipsCityTouchissoscalableandeasytoimplementthatnodescouldalsobeaddedduringroutineCDOTmaintenance,savingtheCitytimeandmoney,andspeedingupthefouryeardeployment.ACityTouchinstallationcanbeaslittleasonenodeinstalledinastandardNEMAsocket,asopposedtoameshsystemthatrequiresadditionalhardwareandimplementationplanning.

DusktoDawnSchedule

Manysystemsrequire24/7powertothestreetlightingsystem,howeverCityTouchisdesignedtooperateonthecurrentDusktoDawnschedule.ManyCity’semploythissamescheduletoprotectcitizensandcontractorsthatcouldbediggingduringtheday,aswellastominimizeenergytransmissionloss.Movingtoa24/7poweredsystemcouldresultinlessprojectenergysavingsbecauseofthepowerrequiredformeshnetworknodesandhardwareduringtheday.

IntegrationServices

CityTouchLMScanintegratewithCity’s311andotherexistingsystemsviacustomAPIdevelopmenttogeneratethenecessaryautomateddatasharingenablingCDOTmobileapplicationstoadvanceoperations.PhilipsLightinghastheexpertiseand“outofthebox”applicationstotailoratwo‐wayworkflowsystemthatisstraight‐forwardandsustainable.Furthermore,theopenAPIinsuresthatstreetlightdataissharedhorizontallyandverticallyformaximumcityusage.InBuenosAires,thecombinedSAPandPhilipsLightingsolutionlinksreal‐timeinformationfromconnectedstreetlightswithdatafromothersensorsinasingleintegratedcitydashboardtoexplorevaluableinformation.

DedicatedCityTouchLMSSupportforChicago

PhilipsLightingwillbededicatingaCityTouchprofessionaltosupporttheday‐to‐dayinstallationandsmoothtransitionforChicago.Knowledge,trainingandtroubleshootingforaneasyLMSadoption.

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MostCostEffectiveSolution

TheCityTouchsystemwillhelpChicagodeliverimprovedserviceforitscitizens.Smarterandmoreefficient,withacostofownershipthatis21%lessthanconventionalmeshnetwork.

TwiceasFastinSystemDeployment1

Scalablepoint‐to‐pointconnectivityeliminatestheneedforcomplexmeshandgatewayinfrastructure.Bytransmittingdatadirectly,weeliminateacumbersomeinstallationfieldprogrammingeffortthatrequiresextrahardware,contractortimeandhasmoreroomforerror.

“Plug&Play”DesignRemovesCostlyPlanningandCommissioning

TheCityTouchLMSnodecanbepluggedinanynumberoffixtures,fromanymanufacturer,andisonlineinapproximately20minutes.Atraditionalmeshnetworksystem,requiresanupfrontnetworkplanforeachareadeployed.Theproprietarymeshnetworkalsorequirescontinuoussupervisionbyskilledadministratorsversusaprivatecellularnetwork,suchasAT&T.InthecaseofChicago,itisestimatedthataminimumof660segmentcontrollersandmodemswillberequired,requiringmorecapitalinvestment.Meshnetworksalsorequirealineofsightforeachnode,whichaddsadditionaltimeandcomplexitytothecommissioningofthesystem.Meshnetworksalsoneedtobecarefullytunedtominimizelatencyandbandwidthissues.Overall,it’samorecomplexsystemtoinstall,commissionandmaintain.

21%OverallLowerLife‐CycleCosts

WhencomparingtheoperationalcostsofatraditionalmeshnetworkagainsttheCityTouchcellularapproach,significantcostreductionsareevident.TheCityTouchLMSapproachoffersahigherreturnoninvestment,whileloweringthetotalcostofownership.Thesimplicityofthesystemtoinstallandmanageiswhyitisbestinclass,andbestforChicago.

                                                             

 

 

 

1Basedonnumberofunitsthatcanbedeployedpertechnicianinfieldasreportedfromseveralcitiesacrosstheworld.

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EliminatesHiddenSystemMaintenanceCosts

Whenanodelosescommunications,foranyreason,andmissesoneofthe5‐6annualsoftwareupdates,thenodebecomes“frozen”ornon‐communicative.ThatmeshnetworknodethenneedstobephysicallyreplacedorrebootedbytheCity.Atanygiventime,thisissuecanimpact15‐20%oftheoverallinventory–makingthelightingmaintenancesystemamaintenanceissueofitsown.EliminatingunnecessarymaintenanceissuesthatareattributedtotheLMSisoneofthemanyreasonstheCityTouchLMShasasubstantiallylowercostofownership.IfaCityTouchnodedoesbecomenon‐communicative,itcanbeeasilyrebootedremotely.

WorkFlowApplicationCanSaveCityMillionsinDay‐to‐DayOperations

Thebuilt‐inWorkflowapplicationfortheCityTouchLMSisanexceptionalmatchfortheCity’sday‐to‐dayworkorderandmaintenancemanagementneeds.ByintegratingwiththeCity’s311systemandWorkOrderManagementSystem,theautomateddatasharingallowsCDOTemployeestoaccesskeydataanddiagnosticsontheluminairetheyareaddressing.

WorkingwithCityTouchLMSandWorkFlowApplication,Chicagocanbegintoeliminateinefficienciesinoperationsprocessandsavemillionsofday‐to‐daymaintenanceroutines.Thesequantifiablesavingscancomeintheformofimprovedinventorymanagement,reducedfuelcosts,multiplerepairsinsameareaonsamedayandbenefitsfrominfrastructurestabilization.

Perhapsmostimportantly,theabilitytorespondtoissuesandoutagesfaster,willcontinuetocreateasaferChicagoforitscitizensandvisitors.

  

 

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FlexibleforFutureInnovation

ThePhilipsCityTouchLMScanintegratetoexistingChicagosystems,andisthenetworkofchoiceforSmartCityconnectivityandtheInternetofThings(IOT)movement.Thecellularnetworkprovidesflexibilityandeconomicscale,withtheassuranceofaprofessionallymanagednetworkedusedbybillionsofdevices.

DeploymentofaSmartLightingSystemistheFoundationforSmartCityBlueprint

SmartCitiesuserecentadvancesincommunications,digitaltechnologies,datasharingandanalysis,andintelligentdesigntomakecitiesmorelivable,resilient,economicallysound,andsustainable.AsuccessfulSmartCitiesinitiativereliesonsmarttechnology,butitalsorequiresleadershipandvision.SmartlightingisthecriticalstepforwardontheSmartCityroadmap.

OpenAPIEnablesDataSharingandPowerfulAnalyticsforImprovedServices

Technologiesandstandardsareevolvingrapidlyinthedynamicsmartcityenvironment.CitiesneedtostayflexibleandpreparedforafuturebasedonstandardsandAPIs(ApplicationsProgramInterface).WithAPIs,customerscanintegrateCityTouchLMSintotheirexistingsystems.

Tobesuccessful,SmartCityinitiativesshouldavoidbeinglockedintoanintegratedsolutionfromasinglevendor.Specializedinfrastructurescreatesilosofinformationandservices.Thismakesitdifficult,ifnotimpossible,fordifferentcityserviceorganizationstoworktogetherefficiently,anditmakesitdifficultforthecitytocommunicateeffectivelywithitscitizens.Openness,ontheotherhand,iscriticaltounlockingmaximumvaluefromtherangeofcityservices.

Whilecitydecisionmakersareincreasinglyawareofthebenefitsofanopenapproach,theybenefitfrommoreclarityonthefullimplicationsandchallengesofopennessasregardstointerfacesbetweenapplicationsandcityverticals,standards,andprocurement.Openecosystemsdevelopindependently,butintegrateseamlesslyatahigherlevel.Suchanecosystemiskeytounlockingincreasingvaluefromdifferentverticalsandapplicationsovertime.

IntegrateorImplementNewSolutionsthatImproveChicagoLife

Inthegraphicbelow,youcanseethehorizontalandverticalflowofinformationbetweenexistingandemergingSmartCitysystems.Asstatedabove:Openecosystemsdevelopindependently,butintegrateseamlesslyatahigherlevel.

InthecaseofChicago,itispossiblefortheCityTouchLMSusabledatatobeintegratedwithexistingsystemsliketheArrayofThings,Chicago311,CDOTWorkOrderManagementSystemandChicago911.DatasharingwithCDOTTransportationSystems,ShotSpotter,BigBellyTrashCollectionarealsoexampleswheresharedinformationcouldallowtheCitytoserveitscitizensmoreeffectively.

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Finally,CityTouchLMSisanInternetofThings(IoT)enabledsoftwareplatformthatcansecurelyintegratetoChicago’sdevelopingIoTplatformofchoiceandothersmartdevices.WemayachievethisusingourstandardAPImodel.However,certaincustomizedAPIswillrequireaseparateanddetailedproposalasthefinalspecificationisnotfullydeterminedinthisRFP.

PartnerwithGlobalLeaderstoAdvancetheSmartCityVision

AsChicagoproceedswiththeLEDconversionanddeploymentofaLMS;theteamofBlack&Veatch,PhilipsLightingandCiscoSystemsstandreadytoenhancefuturescopesofworkwithSmartCitytechnologiesthattheCitydeterminesvaluableandappropriatetoinclude.SomeofthesetechnologiescanalsoprovidearevenuesourcetotheCity,whichcanhelpoffsetthecostoftheprojectorgenerallyimprovethebusinesscaseforChicago.

Thefocusforourteamissquarelyonthesuccessfuldeploymentof21stcenturyconnectedstreetlightinginfrastructurethatisfuture‐readyforChicago.TheCitywillbenefitbypartneringwithanestablishedandknowledgeableteamintheSmartCityspace.TheBlack&VeatchandPhilipsteamwilldeliveraddedflexibilitytosupportthedevelopmentandadditionofevolvingtechnologiesastheSmartLightingInitiativeunfoldsovertheupcomingyears.

 

 

 

 

 

 

Figure 8. Philips Smart City Asset Management dashboards can deliver visibility to multiple technologies throughout the City of Chicago. 

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4.2  HIGH‐LEVEL FEATURES AND CAPABILITIES OF CITYTOUCH LMS 

TheCityTouchLMSgivestheCityofChicagoabsolutecontrolovertheentirelightinginfrastructure.ThemostfundamentalfeaturesofthesystemwillallowtheCDOTtomonitor,manageandmeasure.TheaddedvaluecomponentslikeWorkFlowandAssetLinkforintegrationservicesmakesprovidestheCitywithanassetmanagementsystemthatleadtooperationexcellenceandsignificantoperationalsavings.

Monitor

OncecommunicationisestablishedforanynodeintheCityTouchLMS,Chicagocanbegintomonitor,controlandmanageitslightingassetsremotely.You’llbeautomaticallyinformedifafailureoccurs,enablingCDOTtoimmediatelyinitiatetheworkprocess.Thesystemoffersconfigurablefaulttypeswithdifferentlevelsofseverity,sotheteaminthefieldwillknowthedetailsoftheproducttheyarefixingandwhytheluminairehasfailed.

Manage

TheCityTouchLMSuserinterfaceallowsyoutoadjustlightinglevelssimplyandaccurately.Youcancontrolandprogramlightinglevelsforeveryindividuallightpoint,astreet,oranentiredistrict.Dependingonthespecificneed,youcanboostlightlevelstoimprovesafetyandvisibility,ordimthemtosaveenergyandpreventlighttrespass.

TheCityTouchLMScalendarfunctionallowsyoutousePhilipspre‐settemplatesorcreateyourown,asappropriateforChicago.Theschedulingcapabilitiesandadaptivelightprogramareboundlessandatyourfingertips.

PhilipsLightingstandsreadytosupportChicagointhiseffort.

Measure

Accuratemeteringofeachindividuallightpointmeansyouknowhowmuchenergyyouareusingandwhere.ThiswillhelpChicagoevaluateenergyandsustainabilityinitiatives,betterbudgetforthefuture,andprovidemeaningfuldatatoComEdthatcanleadtoamoreequitableratebasedontrueusage.

 

 

 

 

 

 

  Figure 11. CityTouch nodes easily connect via AT&T network to feed data directly to the LMS, providing Chicago with complete control and utilization of their lighting inventory throughout the City. 

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Work Order and Outage Management  

AstheLEDconversionprocessproceedsinChicago,eachconnectedlightwillbetiedintotheCityTouchLMSwhichbecomestheCity’sprimaryassetmanagementtoolfortheChicagostreetlightingsystem.Keyinformationsuchasluminairedetails,burnhours,eventorfaulthistory,specificationsheetandcriticalpowerinformationisattheCity’sfingertips–bylaptoporfieldmobiledevice.

TheCityTouchLMSofferincludesanassetmanagementapplicationcalledWorkFlow,aswellasarangeofplatformintegrationoptionstomostcosteffectivelysynchronizetheLMSwiththeCity’sWorkOrderManagementSystemandor311CitizenServiceRequestSystem.

TheCityTouchLMScanintegratewiththeChicago’s311systemtoprovideCDOTimmediateinformationonthestatusofoutagesoropenworkorders.

Sincethe311systemreliesonacitizentoreportanoutage,theCityTouchLMSfaultnoticeshouldbewellaheadofthecitizenservicerequest.

WhentheCityTouchLMSautomaticallyidentifiesthelightisquestionisbackon,itwillremovethefaultnoticeandcommunicatetothe311andCDOTWorkOrderManagementSystemthattheissuehadbeenresolved.

ForthoseCDOTemployeesinthefield,theycandirectlyaccesstheCityTouchLMSontheirapprovedmobiledevicetoaccesskeyinformationtoaidtheirmaintenancevisit.Incorporatingmaintenancecrewsmorecloselyintothecity’sbusinessroutine,withoutovercomplicatingtheprocess,canleadtosignificantefficienciesinthemanagementofthisassetandthepersonalinvestmentfromthemenandwomenthatmaintainthesystem.

WorkFlowMobileApplication

TheCityTouchLMSWorkFlowapplicationcreatesaprocessofcommunicationanddatasharingthatcanleadtooperationalexcellenceinstreetlightmanagement.Accuratejobinstructionsaresentoutfromthesystemdirectlytothecrewinthefield,eliminatingpotentialmisunderstandingandfalseinformationfromtheverybeginning.

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Theotherwayround,anymodificationsdoneinthefieldareautomaticallytrackedandincorporatedinthebackendavoidingredundantdatastreams.

Thefollowinggraphicdepictsthe2‐wayflowofinformationfromCDOTcommandcontroltothefield.

 

Figure 12. 2‐way Information Flow Give Chicago Superior Control of its Assets.The 2‐way flow of information between CDOT Command Control and the field provides both the Lighting Operator and Working Crews transparent and up‐to‐date information at any light fixture anywhere in the City. 

WorkFlowSoftwareFeatures

Receiveassignedjobsandtasksfromtheoperatoraspartofthemaintenanceworkflowplanningincludingdetailedjobandassetinformation

Reportchangesofthejobstatusandadaptifneeded Generatenewfaultsdirectlyinthefield Trackworkresultsbyupdatingassetdatainthesystem

WorkFlowSystemCharacteristics

Twowayinformationflowbetweentheoperator’sbackendandthemobileapp Dynamicassetdata Accesstocompleteassetinventorywithactualdata Modificationsinthefieldinstantaneouslysynchronized Singlesourceoftruthensuresdataconsistency Workplanswithcustomizablejobcategories,e.g.faultrepair,disposal,replacement,

inspection

PertheRFP,aspecificdesignplanofexistingsystemintegrationwilloccurfollowingtheCity’sselection.Bysimplifyingthehandlingofbigamountsofdataandoperationalprocesses,lightingoperatorscanmosteffectivelyplan,trackandrecordoperationalworkflows.

PhilipsLightinghastheexperienceand“outofthebox”applicationstocreateasimple,sustainableandcosteffectiveassetmanagementpackageforChicago.

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Exhibit B Section 2 Requirements 

SystemSize&Scalability(ExhibitBSection2.1)

PhilipsCityTouchisafullyfunctionalLMSwithsimpleinstallationthatwilldeliverefficientscalabilityfortheCityofChicago.Eachnodecanbeinstalledoneatatime,atanytime,withouttheneedforanydetailedplanning.Fromonenode,tohundredsofthousandsofnodes–the“Plug&Play”attributetheCityTouchLMScandramaticallysimplifythedeploymentacrossChicago.

Scalablepoint‐to‐pointconnectivityanduniversalcellulartechnologywilleliminatetheneedforcomplicatedgatewayandmodemsystem.TheCityTouchLMSmaintains2XfasterdeploymentcomparedtoatraditionalRFMeshnetwork.UnliketraditionalRFMeshsystem,oncedeployed,CityTouchdoesnothavedeviceinterferenceorobstructionssuchasgrowingtreesornewbuildings.Withnoneedforanyhardwareotherthanthenodesthemselves,scalingisassimpleasinstallinganodeinanewlightpointandinapproximately30minutesthenodeappearsonthecloud‐hosted,web‐baseduserinterfaceandisreadytobecontrolled.

TheCityTouchnodeconnectsdirectlytotheSaaS,makingthesystemlocation‐independentandavailableatanytimetomultipleusers.SaaSensurescentralizedandsecuredatastorage,continuousoperation,andautomaticupdateswhileminimizingITexpenses.

RequiredSystemComponents(ExhibitBSection2.2)andCentralManagementSystem(ExhibitBSection2.3)

TheCityTouchLMSisacomplete,end‐to‐endstreetlightingmanagementsystemusingintuitiveSaaSapplications,andadvancedconnectivitytotransformyourCity’slightingoperations.Theonlyrequiredcomponentisthenodeitself.

Thisminimizestheamountofnetworkequipmenttomaintain,lessenstheopportunityforfailureandmakesitsimplefortheCitytopurchaseandinstall.5yearSaaSprogramcostsarebuiltintotheupfrontcostofthenode.

ThePhilipssolutionprovidesacompleteintegralcentralmanagementsystem(CMS)consistingofthefollowingprimarysystemcomponents:

• PhilipsCityTouchClientOutdoorLuminaireControllerNodes(CTCN)

• PhilipsCityTouchSaaS

• CityTouchLightManagementSystem:

CityTouchLightManagementApplication(UI):Webbasedinterface ConnectApp:remotelymanage&monitoreachlightindividually,identifiesoutage,enable

dimmingordeactivation,importsallassetsdataandreportsenergyusage. WorkflowApp:Analyzefieldperformance,planschedulingthetask,generatejoborders

andmaintainyouroperationthroughautomatedworkplanthatwillsimplifyyourdailyoperation.

Assetlinkconnectsassetmanagementsystemandplatforms.   

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BackhaulCommunicationNetwork(ExhibitBSection2.4)

TheCityTouchLMSisacellularsolution,usingthedependableandsecureAT&Tnetworkasitsprimarybackhaul.Thecoststousethisnetworkhavebeenpre‐negotiatedandincludedintotheupfrontcostofthenode,whichalsoincludesa5yearSaaSterm.

Bundledcostsintotheupfrontpriceofthenode,makesitsimpleforacitytoplanandpurchase.Thesystemissimpleandfasttodeploy.Individuallycontrolledfixturesthroughthecellularnetworkeliminatesissueswith“frozen”ornon‐communicatingnodes,whichishighlycommonwithmeshnetworks.

The“frozennode”occursawhenmeshnetworksaredisturbedbytreegrowth,frequencyinterferencetypicallycausedbyhospitals,publicsafetyhubs,securitysystemsandthirdpartytechnologies.Whenanodelosescommunicationsforanyreasonandmissesoneofthe5‐6annualsoftwareupdatesthatarerequiredthenodebecomeslockedornon‐communicative.ThatmeshnetworknodethenneedtobephysicallyreplacedorrebootedbytheCity.Atanygiventime,thisissuecanimpact15‐20%oftheoverallinventory–makingthelightingmaintenancesystemamaintenanceissueofitsown.

Overthepastfewyears,PhilipsLightinghasadvanceditLMSbusinessawayfromconventionalmeshnetworksandoffersonlythecellularnetworksolution.Ourexperienceandfactualdataclearlyindicatethatacellularsolutionmeansgreaterreliabilityandsignificantcostsavingsoverameshnetworkforthecustomer.

Greaterreliabilitybecauseadirectcommunicationwithanindividualpoleorlighteliminatesthetypicalfailuresandsystemdisruptioncustomerexperiencewithmeshnetworks.Costsavingsbecauseeliminatingthosesubstantialhiddencosts,relatedtogatewaymaintenanceand“frozennode”replacementscanquicklyaddupforaCity.

ThefollowinggraphichighlightsthebasicdifferencesbetweenandcellularandRFbasedmeshnetwork.

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Thecellularnetworkenablesthe“Plug&Play”attributeoftheCityTouchLMS,andisalsothereasonthatnodecanbedeployedsoquicklyandwithanyrandomnessthatgoesalongwithalargeCityinstall.

TheCityofJakarta,IndonesiaiscurrentlydeployingCityTouchasitsongoingtransformationintoasmartcity.Thisprojectinvolvesupgradingnearly90,000streetluminaireswithenergyefficientLEDlightsconnectedtoaPhilipsCityTouchlightingmanagementsystem–whichisontargetforcompletioninonlysevenmonths.Thismakesittheworld’sfasteststreetlightingretrofitandremotemanagementprojectundertakentodate.

Additionally,theCityofLosAngeles,whileusingothermanufacturersforluminaires,usestheCityTouchLMSastheirlightingcentralmanagementsystem.LosAngelesselectedthePhilipsCityTouchafteranin‐depthevaluationprocess,inwhichtheeaseandsimplicityofthesystememergedasoneofthekeydifferentiatorsforthem.

Thecellularnetworkisthemostestablished,secureandheadache‐freeplatform–MakingitthemostpopularchoiceforprovenSmartCitytechnologiesthathavecreatedavaluedserviceandrevenuemodel.SmartCitytechnologieslikeShotSpotter,BigBellySolarTrashCollectionandChicago’sArrayofThingsallusetheexistingcellularnetworkforconnection.Streetlightingprofessionalsalsoknowthatitistherightnetworkforasuccessfulandsustainableurbansmartlightingsystem.

FieldDevices(ExhibitBSection2.5)

TheonlyfielddevicesfortheCityTouchLMSisthenodeitself.Often,itisevenattachedtotheluminairebeforeitleavestheshopforinstallation.

TheCityTouchLMSconnectornodesimplyplugsintothestandardNEMAsocketontopofanexistingstreetlight.ThenodewillworkwithalmostanyLEDluminairesfromanymanufacturer.  Onceinstalled,itimmediatelystartstransmittinglocationandoperationalinformationviathecellularnetwork.  

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EachnodeisembeddedwithaGPSchipthatcommunicateswithmultiplesatellitestoautolocate,aSIMcardforLTEcellularcommunications,anenergymeteringcomponentformeasurementandaccountability,andaphotocellsensoronthetopofthenode.

Hosting&Environments(ExhibitBSection2.6)

Backup&Recovery(ExhibitBSection2.7)

Intheunlikelyeventofthecompletelossoftheprimarydatacenter,anup‐to‐datecopyofthedataisavailableintheseconddatacenter.Thebackupandrecoverycycleistestedwitheachreleasecycle,andafullbackupandrestoreprocedureisexecutedeverythreeweeks.Afullstand‐bysystemisavailableinaseconddatacenterisreadytoprovidethesameserviceandfunctionalityastheoriginalprocessingcenter.

FurtherdetailisprovidedinSection4.9andSection4.14Form8:Interrogatoriesofthisresponse.

Security&Accessibility(ExhibitBSection2.8)

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PerformanceStandards&SLAs(ExhibitBSection2.9)

Systemuptimeismeasuredandreported.CityTouchusesthepubliccellularnetworkforpoint‐to‐pointcommunicationfrom/toplatformtotheenddevice.Uptimeforcellularishigherthanothernetworks(includingproprietarymesh)becausebillionsofdevicesandapplicationsrelyongoodcellularconnectivity.Thenetworksarefullymanagedbydedicatedexpertstomeethighavailabilityandsecurity.FurtherdetailisprovidedinSection4.12ofthisresponse.

Maintenance&Support(ExhibitBSection2.10)

SpecificallyfortheCityofChicago,theCityTouchLMSwillhaveadedicatedPhilipLightingresourcefullycommittedtoasmoothinstallationandtransitiontotheCDOT.ItisanticipatedthatthisindividualwillbethefirstcontactfortheCityandinstallationcontractorsalike,toprovidesupport,informationandtroubleshooting.Thiswillbethesameindividualwhoisperformingqualitycontrolchecksonallthenodesinstalledthepriorday.Furthermore,PhilipsLightingTechnicalSupportCenterisavailabletosupportCityTouchtechnicalissuesviaphoneduringbusinesshoursorthroughtheonlineportalwhichisopen24/7/365.

SecuritysoftwareupdatesandmaintenanceisprovidedaspartoftheSaaSforcontinuityandensuringthemostcurrentversionisprovidedtothecustomer.Theseupdatesoccurevery3‐6weeks,andwithoutanylocaldisturbancetotheoperationofthesystem,andaredeliveredover‐the‐air.

Maintenanceannouncementsinformtheusersabouttheplannedmaintenanceworkandatwhichtimetheservicewilloccur.Thisisalwaysscheduledoutsidethebusinesshoursofusers.

AdetailedmaintenanceandsupportplanisprovidedinSection4.12ofthisresponse.

Warranties(ExhibitBSection2.11)

TheCityTouchLMSincludesa5yearstandardlimitedhardwarewarrantythatalignswiththe5yearSaaSagreementterm.ThemajorityofPhilips’CityTouchdeploymentsareassociatedwitha10yearSaaS,whichincludesa10yearwarranty.The10yeartermiscertainlyanoptionforChicago,asisanycustomtermrequestedupto10years,however,itisnotincludedinthescopeofthisoffer.

ApproachtoStartUp

PhilipsCityTouchnodesmaybeconnectedinanylocation,atanytimeandinanyquantitywithouttheneedforplanning,installationcrew,usertrainingresultinginvastlyreducedinstalltimeandcosts.Theinbuiltworkflowsystemisfullyautomatedandrequiresnofieldcommissioning.AssetdataincludingGPScoordinatesandassetattributesareuploadedtothebackendanduserinterfacewithoutanyhumanintervention.

ApproachtoConfiguration

CityTouchnodesareGPSenabled.AssetdataincludingGPScoordinatesandassetattributesareuploadedtothebackendanduserinterfacewithoutanyhumanintervention.

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ApproachtoQualityAssurance

ThePhilipsLightingnameisimportanttousandweworktirelesslytomaintainourgloballyrecognizedreputationofexcellence.Thequalityofourproducts,andtheirsuccessforourcustomers,arekeytomaintainingoursuperiorbrandnameandcompanystatus.Thatiswhyourqualitycontrolsystemandplanbeginswithourpartssuppliersandcontinuesallthewaythroughtoshippingourproductstotheinstallationteam,andbeyond,throughourcomprehensivewarranties.

OurISO9001‐certifiedqualitymanagementprocessesdriveallaspectsofourbusiness,includingTechnologyandDevelopment,Procurement,Manufacturing,SupplyChainManagement,Sales,Marketing,ShippingandBilling,aswellasQualityandLeadership.Wearecommittedtoprovidingthehighestpossiblelevelsofcustomersatisfactionbydeliveringhighquality,sustainablelightingproducts,systemsandservicesthatenhancepeople’sliveswithlight.

Wearecommittedtoqualityandoperationalexcellencebydrivingcontinuousimprovementasalearningorganization.Todoso,weuseDesignforSixSigma,reliabilitytesting,andcustomerfeedbackinourinnovationprocesses.Also,weuseNetPromoterScoresastheindicatorsforcustomersatisfaction,whichisessentialforlisteningtoandlearningfromcustomersandpartners.Referencesavailable.

Inadditiontoourstringentqualitycontrolmeasuresforproductsandcustomerservicesupport,ourCityTouchsoftwarefollowsequallystringentqualitycontrolmeasuresaswell.ITsecurityisakeyelementofCityTouchserviceswithafocusonmaintainingconfidentiality,integrity,andavailabilityofcustomerproprietarydata.Thesystemusesthesamelevelofsecurityasonlinebankingandbrokeragehousewebsitesusetoconductonlinetransactions.Thesystemisroutinelyauditedtoidentifyandremedyvulnerabilities,enablingahacker‐proofexperience.

CityTouchensuresmaximumqualitybyadheringtostrictindustrystandards.Toensuremaximumsecurity,Philipsusesindustryleadingstandardstoprotecttheintegrityofyouroutdoorlightingsystem.CityTouchdatasecuritymeasuresinclude:

CoAP(ConstrainedApplicationProtocol),DTLS(DatagramTransportLayerSecurity),UDP(UserDatagramProtocol)communication

128‐bitAESencryption

NodesonlyacceptdatafromtheCityTouchserver

Regularinfrastructureaudits,includedServiceOrganizationControls(SOC1and2)andISO27001

Two‐factorauthentication:theuser’spasswordplusauniqueverificationcodethatissenttotheuser’semailforeachsystemlogin

Encrypteddataisstoredinmultiplelocationswithautomaticchangeoverintheeventofhardwarefailure

Frequentautomaticsoftwarereleasestocontinuallyimprovesystemqualityandsecurity

Regularsecurityprocedurereviewandupdates

Togetherwithoursuppliers,weensurethatourproducts,systems,andservicesfulfillourbrandpromiseofdeliveringinnovationthatmakesameaningfuldifferencetopeople'slives.Ourcommitmenttoqualitymeansyoucantrustthatourproductsarefitforuseandcomplywithlocalregulatoryandenvironmentalrequirements.

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Philipsdevelops,educates,coaches,challengesandsupportsouremployeestoachieveworldclassperformancebyimplementingadecisiveandadaptableorganizationthatcreatesanenvironmentinwhichouremployeesareEagertoWin,TakeOwnershipandTeamUptoExcel,whilealwaysactingwithintegrity.

CityTouchconnectornodeCompliance

FCCCompliant PTCRBCertification

ULListed

RoHSCompliant

REACHCompliant

ANSICompliant

IECCompliant

ISO9001:2015Certified

Figure 13. CityTouch Adheres to Industry‐Leading Standards 

CityTouchconnectornodesandCityTouchsoftwarecomplywithmultipleindustrystandardstoensurequalityyoucantrust(clockwisefromtopleft):FederalCommunicationsCommission;PCSTypeCertificationReviewBoard;UnderwritersLaboratories;RestrictionofHazardousSubstancesDirective;Registration,Evaluation,AuthorizationandRestrictionofChemicals;AmericanNationalStandardsInstitute;InternationalElectrotechnicalCommission;andInternationalOrganizationforStandardization.

WhenchoosingaPhilipsLightingsolution,theCitycanbeconfidentallPhilipsLightingteammembersassignedtosupportyourprojectareknowledgeableonPhilipsLighting’squalitycontrolprocessesandPhilipsLighting’sobjectivetodelivertheutmostqualityandvaluetoourcustomers.

ApproachtoTesting

ThecoreofPhilipsLighting’stestingapproachisPhilipsLighting’scommitmenttodeliveraseamlesscustomerexperiencewithoutimpactingservicelevels.Toensuresecurity,databackups,andsoftwareupdates,Philipsfrequentlytestsitssystemswithoutinterruptingcustomers’CityTouchservice.

ApproachtoCommissioning

CityTouch’sinbuiltworkflowsystemisfullyautomatedandrequiresnofieldcommissioning.UnliketraditionalRFmeshsystems,oncedeployedCityToucheliminatestheneedforinfrastructurenetworkofsegmentcontrollersandmodems.Itremovesconnectivityissuesduetounlicensedbandwidthobstructionbygrowingtree,newbuildingoranyotherdevice.Theplugandplaydesigneliminatesunnecessarycostsandcomplicationsrelatedtoinstallation,commissioning,hardwareandsoftware.PhilipsLighting’sobjectiveforChicagoistomakethesmartlightingandsmartcityexperienceareality,notjustaconcept.

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Approachtosoftwaredevelopment

PhilipsLighting’sgoalwithCityTouchistoofferthebeststreetlightmanagementsolutionintheindustry.Toachievethisgoal,PhilipsLighting’sapproachtosoftwaredevelopmentfocusesoneaseofuseforourcustomers;thesystemmustbeeasytoinstall(plug‐and‐play),scalable,secureandhavethebestuserinterfacetomonitorandcontrolthestreetlights.

Withsoftwaredesignedforauser‐friendlyexperience,Philips’extensiverangeofCityTouchproductsaredevelopedtobeasflexibleanduniqueasourcustomers.

PhasedImplementationApproach

PhilipsCityTouchsolutionprovidesforafullyfunctionalsystemwithminimalinstallation,whichcanscaleeasilytoaccommodatefuturerequirementsandwhileprovidingacosteffectivesolution.ChicagowillhavegreatflexibilitywithCityTouch.Anindividualdevice,ormultipledevices,maybeconnectedoneatatimeandatanytimewithouttheneedforanydetailedplanning.From1nodeto100k+nodes–CityTouchscaleseasily.ForChicago,theunparalleledscalabilityoftheCityTouchsystemmeansthatphasescanbeimplementedeasilyandinaccordancewiththeCity’spreferredvolumeandtiming.

AdditionalHardwareorSoftware

Notapplicable.TheproposedCityTouchofferisanendtoendsolutionforChicagoandincludesallhardwareandsoftwareneededtooperate.

 

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4.3 SYSTEM ARCHITECTURE (RFP 4.3.5.3)  

PhilipsCityToucharchitectureprovideseaseofinstallation,easeofmaintenanceorreducedmaintenanceoverthelifeoftechnologywithnoadditionalinfrastructureneededwithcomplexbuildandimplementationplanning.

CityTouchisconsidered“Plug&Play”sinceitconnectstothestreetlightwithsimpletwistlock,andisvisibletotheuserontheweb‐basedinterfaceinapproximately20minutes.Throughauserfriendlyinterface–onanapprovedusers’computerorcertifiedhandheld–Chicagocanprogramitssystemtodelivertherightlight,attherighttime,intherightplace.

Figure14providesadiagramoverviewfortheCityToucharchitecture.

 

 

 

CityTouch Platform (Cloud SAAS) 

 Secured Connectivity 

 

CityTouch Lighting management system 

Data  Dimming  Settings  Security  Assets  Interfaces 

Integration 

Point‐to‐point 2‐way Communication 

FCC‐approved Cellular networkNo more gateway 

 Streetlight + CityTouch module 

   

 

                  Figure 14. CityTouch Light Management System ArchitectureThe Philips system provides ease of installation, ease of maintenance/reduced maintenance over the life of technology, no additional infrastructure needed with complex build and implementation planning. 

 

Assetlink WorkflowConnect

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SinceCityTouchisa“PlugandPlay”scenarioforinstallationteams,itcansaveChicago,andtheresidentsitserves,considerablemoneycomparedtomeshsystemsthatareunnecessarilycomplex,asshowninFigure15.NationalElectricalManufacturersAssociation(“NEMA”)receptaclesarerequiredforCityTouchnodes.

System Architecture Comparison

Traditional RF Mesh network  CityTouch cellular network

   

Cellular network Modem 

   

 

 

Battery operated Gateway 

 

FCC‐Approved Cellular network

Proprietary RF Network 

 

                  

                  

Challenge: multiple signal hop 

 

 

 

 

                    

                  

Point to point connectivity 

Figure 15. CityTouch Removes Single Point of Failure and Effort to Maintain Proprietary Network 

RF Mesh gateways, modems, PSUs, UPSs, frost stats, heaters, cabinets, and control nodes are subject to increased chances of failure, giving risk to the customer, and are costly to maintain. CityTouch eliminates these risks while providing a streamlined operational approach. 

 

o No more signal hop o No more gateway o No commissioning o Higher uptime o Lower TCO 

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4.4 INTEGRATION AND INTERFACES (RFP 4.3.5.4, EXHIBIT B 

2.3.1.6) 

IntegrationExperiencewithCityTouchandPublicSafetyServices

Philipsworkscloselywithmultiplelawenforcementagenciesasapartnerinlightingandtechnologyintegrationefforts.Weclearlyunderstandandcandemonstrate,asshowninFigure16,theconnectionbetweenlightingandpublicsafetywhetheritistheintegrationofothersensorstodetectanincident(e.g.,acoustic),ortraininglawenforcementtousetheCityTouchSysteminbrighteningareaswherethereisaresponserequired.Oftencitiesexperiencethatsimplyraisinglightlevelsnearareportedincidentpreventstheneedforadditionallawenforcementaction.

Figure 16. SAP, CityTouch and Smart Traffic Citywide dashboard technology and a lighting control system integration provides an up to the minute management system and creates a safe environment for citizens. 

ReadandWriteAccess

CityTouchprevents“lock‐in”throughopeninterfacesandAssetLinkAPIthatenablesdataexchange.ThiskeepstheinformationsynchronizedbetweenCityTouchandotherthirdpartysystems.ThetwosynchronizationisfullyautomatedthroughourwebbasedservicesasprovenbythesuccessfulLosAngelesintegrationwiththeexistingGISassetmanagementsystem(110,000lightpoints)andBuenosAireswiththeirSAPsystem(91,000lightpoints).

ThePhilipsCityTouchsystemintegratesverticallyandhorizontallywithothersystemstoallowacitytoutilizeasmuchavailabledataasnecessarytomakedecisionsthatleadtomoreefficientcityservices.Figure17demonstratesthe

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horizontalintegrationbetweensystemsandtheverticalintegrationintolargerSmartCitydashboards.

 

Figure 17 Integration of Systems into Larger Smart City Dashboards CityTouch integrates vertically and horizontally with other systems to allow the use of available data and make decisions that lead to more efficient city services. 

CityTouchistheleadingoutdoorlightingcontrolssystemthatprovidesanopenplatformadaptingtothechangingneedofsmartercities.CityTouchusesapplicationprogramminginterface(API)technologytoallowdataexchangewiththird‐partysystems.CityTouchintegrateswithanyassetmanagementsystem,soyou’reneverlocked‐intoonevendor.ItisperfectlysuitedtoprepareChicagotobeanewSmartCity,builtonAPIsthatlinktoabroadarrayofcityverticalsorhorizontals.

WhilethisinterfaceispossiblewithcustomerAPIprogramming,thisserviceisnotincludedinthecurrentscopeofourproposal.AsnotedintheRFP,theCitydoesnotexpectthisproposaltoprovidedetaileddesignonkeycomponentsofthiswork(i.e.,integrationwithotherCitysystems);rather,thesedesignsshouldbedeliveredduringthecourseoftheengagementpost‐award.

SystemandCommunicationNetworkManagement

Asnotedabove,CityTouchcanintegratewithexistingChicagocommunicationinfrastructure,thirdpartypublicareanetworksorvendor‐specificprivatenetworkthroughAPIs.PhilipscanworkwithChicagotocustomizeAPIsthatmeetChicago’srequirements.

Figure18illustratesouropenplatformflexibility.

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Figure 18 CityTouch Open Platform Delivers Flexibility. CityTouch integrates with any asset management system, so Chicago is never locked in to one vendor. 

4.5 REPORTING AND ANALYTICS (RFP 4.3.5.5, EXHIBIT B 2.3.1.5) 

CityTouchsoftwaretoolsallowforsystemdashboarding,aswellasstandardandcustomeradhocandbatchreporting.

4.6 ADDITIONAL FUNCTIONALITY (RFP 4.3.5.6) 

TheCityTouchLMSmeetsalloftheoutlinedrequirementsandcapabilitiestheCityofChicagorequestsinthisRRP.Onceaconnectedlightingsystemhasbeenestablished,thereareadditionalfunctionalitiessuchaspowergridhealthanalyticsorenvironmentalnoisemonitoringthatwehavecollaboratedwithothercustomersonthatcouldmakesenseforChicago.

ConsideringthechallengesthatChicagofaceswithitsexistingelectricalinfrastructure,monitoringthequalityofpowerbeingdeliveredcanbeahelpfulinpredictingandpreventingfailuresduetopoorqualityofpower.AtPhilips,wetryandfocusontheco‐developmentofaddedsystemorsmartcityfunctionalitiesthataregoingtohavequantifiablereturnoninvestmentanddirectpositiveimpactonkeycityservices.

Environmentalnoisemonitoringprovidescontinuousdatatosupportcity‐wideplanningdecisionsliketrafficplanning,schoolplacementorpublicsafetyresourceallocation.

IntheCityofLosAngeles,wearecollaboratingandactivelytestingbothnoisemonitoringandpowergridhealthmonitoringaspotentialaddedfunctionalitytotheCityTouchLMS.

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4.7 THIRD PARTY PRODUCTS (RFP 4.3.5.7) 

PhilipsCityTouchisafullyintegratedsolutionanddoesnotrequiretheCitytopurchaseanythird‐party(non‐Philips)materialsorservicestooperate.Asthedesigner,manufacturer,andsellerofPhilipshardware,software,andsystemswecontroloursupplychain,ensuringChicagoanuninterruptedsupplyofproductsforthisprojectandeliminatingtheriskoftheprojectbeingheldupduetosupplierdeficienciesorrelyingonthirdpartysuppliersforpurchasingfixturesandcontrols.

4.8 HOSTINGS AND ENVIRONMENTS (RFP 4.3.5.8, EXHIBIT B 2.5) 

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4.9 BACKUP AND RECOVERY (RFP 4.3.5.9, EXHIBIT B 2.6) 

Philips’backupandrecoverydataismirroredtoaseconddatacenter.Intheunlikelyeventofthecompletelossoftheprimarydatacenter,anupdatedcopyofthedataisavailableintheseconddatacenter.

Thebackupandrecoverycycleistestedwitheachreleasecycleasafullbackupandrestoreprocedurethatisexecutedeverythreeweeks.Thesebackupsaretakenduringregularoperationandtheserviceisneveraffected.

Philips’backupandrecoveryplankeytasksaredescribedinathreetierprocesses:1)firstlineofdefenseisthecontinuousmirroringofthedatatoasecondarydatacenter;2)secondlineofdefenseisbackupprocedurewitharestore‐in‐timecapability.Acombinationofdailyfullsnapshotsplusincrementalbackupsallowstorestoredataatanypointintime;3)thirdlineofdefenseisanoffsitecopyofthedatawithdailysnapshotsinathirddatacenter.

Testingfrequencyofthisbackupandrecoveryplanoccurseverythreeweeks.Thebackupandrestoretestisintegratedinthetestingoftheupcomingrelease.Testproceduresaredocumentedandtheresultsaretracked.Anautomatedfailovertothesecondarydatabaseserverensuresnodowntimeandnolossofdata.Afullstand‐bysystemisavailableinaseconddatacenterisreadytoprovidethesameserviceandfunctionalityastheoriginalprocessingcenter.FurtherdetailisprovidedinSection4.14Form8:Interrogatoriesofthisresponse.

4.10 SECURITY AND ACCESSIBILITY (RFP 4.3.5.10, EXHIBIT B 2.7) 

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ApproachtoSecurity

SecurityOverview

HowitWork

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CertificationsandStandards–TheserverinfrastructureiscertifiedtoInternationalOrganizationforStandardization(ISO)27001andServiceOrganizationControl(SOC)1&2.ThecommunicationbetweenluminaireandtheserverusesConstrainedApplicationProtocol(CoAP),DatagramTransportLayerSecurity(DTLS)andUserDatagramProtocol(UDP)protocols.A128‐bitAdvancedEncryptionStandard(AES)encryptionisusedbythecommunicationbetweendeviceandserver.AllusersessionsemployHypertextTransferProtocolSecure(HTTPS)fullyencryptedto256‐bitSecureSocketsLayer(SSL).

4.11 MAINTENANCE AND SUPPORT FOR CITYTOUCH (RFP 4.3.5.11, EXHIBIT B 2.9) 

FollowingisadescriptionofPhilipsMaintenanceandSupportPlan.

PhilipsMaintenanceandSupportPlanforCityTouch

1. ChangeManagementProcedures

PhilipsChangemanagementproceduresdescribestheapproachPhilipswilluseformanagingchangethroughouttheproject.Theapproachtakentomanagethesechangesmustbeconsistentandrepeatableinordertoprovideaqualitychangemanagementplanandprocess.

1.1 ChangeManagementProcess

Thechangemanagementprocessestablishesanorderlyandeffectiveprocedurefortrackingthe:

submissionofthechangerequest reviewofthechangerequest evaluationandcategorizethechangerequest approvalforreleaseofallchanges

1.2 ChangeRequests

Thechangerequestsareevaluatedusingtheprioritycriteria:

high medium low

1.3 ChangeTypeandStatus

Thechangerequestsareevaluatedandassignedachangetypeandstatus:

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Changetype:

scope time duration cost resources deliverables product processes quality

Changestatus:

open workinprogress inreview testing closed

2. IncidentManagementProcedures

WithCityTouchautomatedoutageself‐reportingwith“real‐time”updateswhenoutagesoccur,CityTouchresponsetimeistypicallylessthanoneminute.

3.ProcedurestoResolveCriticalSystemIssues

Regularupdatesareperformedtomakesurethatmaturesoftwaredevelopmentandreleaseproceduresguaranteethehighqualityofthesoftware.Securitysoftwareupdates,implementationandmaintenanceisprovidedaspartoftheSaaSandallowsforfullcontinuityandalwaysensuresthecurrentversionisprovided,withanupdatecycleofevery3/6weekswithoutanylocaldisturbancetotheoperationoftheassetforthefulldurationofthecontract.Philipssendsanemailnotificationtousersapproximately1‐5businessdaysinadvancenotifyingofanyscheduledupdates.Updatesaretypicallyimplementedinlessthan10minutes.

4.Emergencyand24/7SupportOptions

ThenecessarysupportinfrastructurewillbeinplacetofortheCityofChicagoCityTouchLMS,includinga24/7hotlineforemergenciestoberoutedtoappropriatepersonnel.

5.PolicyRegardingFutureEnhancementsandUpgrades

TheCitywillrealizegreatvaluewithaCityTouchsystembecausetheSaaSincludesfutureenhancementsandupgrades.TheadvantagesofCityTouchSaaSinclude:

• PhilipsCityTouchSystemhasfullcontinuityandalwayswillwiththecurrent,upgraded,versions

• Softwareupdatesoccurona3/6weekcyclewithoutlocaldisturbanceorcustomercost

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• Regularfirmwareupdatesatthehardwarelevelareperformed,overair,withoutlocaldisturbanceorcustomercost

• SaaSremainsfutureproofbycompatibilitywithupcomingPhilipsGShardwaregenerations

• PhilipsCityTouchSystemhasinbuiltcapabilitysuchthatthecustomermaybenefitfromnewapplicationsastheybecomeavailable

• CityTouchSaaSisinfrastructureagnosticandimmunetochangesincustomer’sITinfrastructure/systemsandresources,andallfunctionalityavailableforthedurationofthecontractirrespectiveofotherchangesintheIThardware/operatingsystems/departments

OurCellularbasedsystemincludestenyearsofSaaS,anditeliminatesanyadditionalhiddencostofthousandsofdollarsannuallyrelatedtomaintenanceofgateways,licensefees,andextendedwarrantyforbackhaulservicesrequiredbycompetitorsolutions.

6.AnticipatedLifeCycleofSolution

TheanticipatedlifecycleforPhilipsSaaSincludes5yearsSaaSandcanberenewedattheendoftheperiod.Philipsstandardlimitedwarrantyforthenodehardwareis10years.

7.AvailabilityofTieredSupportOptionstoHandlePotentialEscalations

PhilipsCityTouchsupportisorganizedintierstofacilitatepotentialescalations.

8.DescriptionofExtendedAgreements

Anextendedagreementisnotincludedinthisproposal.

9.PeriodsofScheduledMaintenanceandSystemAvailability

AsmentionedinForm8item4.1,regularupdatesareperformedtomakesurethatmaturesoftwaredevelopmentandreleaseproceduresguaranteethehighqualityofthesoftware.Securitysoftwareupdates,implementationandmaintenanceisprovidedaspartoftheSaaSandallowsforfullcontinuityandalwaysensuresthecurrentversionisprovided,withanupdatecycleofevery3/6weekswithoutanylocaldisturbancetotheoperationoftheassetforthefulldurationofthecontract.Philipssendsanemailnotificationtousersapproximately1‐5businessdaysinadvancenotifyingofanyscheduledupdates.Updatesaretypicallyimplementedinlessthan10minutes.

4.12 PERFORMANCE STANDARDS AND SERVICE LEVEL AGREEMENTS (RFP 4.3.5.12, EXHIBIT B 2.8) 

Systemuptimeismeasuredandreportedasavailability.In2015,Philipsuptimewasreportedat99.8%.Downtimesarecountedasnon‐availabilityandreportedlessthan1%.Exceptionstothesepercentagesareplannedmaintenanceactivities,whicharetypicallyeverythreeweeksforlessthanonehour.CityTouchusesthepubliccellularnetworkforpoint‐to‐pointcommunicationfrom/toplatformtotheenddevice.

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Uptimeforcellularishigherthanothernetworks(includingproprietarymesh)becausebillionsofdevicesandapplicationsrelyongoodcellularconnectivity.Thenetworksarefullymanagedbydedicatedexpertstomeethighavailabilityandsecurityforbillionsofusers,devicesandapplications.Publiccellularnetworksenableinstantaneouscommissioning,andcitiesandusersdonothavetoworryaboutmaintenance.

4.13 WARRANTIES (RFP 4.3.5.13, EXHIBIT B 2.10) 

Asnotedabove,basedontheCity’srequestinthisRFP,theCityTouchLMSwillincludea5yearstandardlimitedhardwarewarrantythatalignswiththe5yearSaaSagreementterm.Themajorityofourdeploymentsareassociatedwitha10yearSaaS,whichincludesa10yearwarranty.The10yeartermiscertainlyanoptionforChicago,asisanycustomtermrequestedupto10years,however,itisnotincludedinthescopeofthisoffer.

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4.14 FORM 8: INTERROGATORIES  

1.CustomerService

1.1Describeyourcustomersupportvenues(e.g.,web,phoneandemail),periodsofcoverage,andexpectedresponsetimes.

SpecificallyfortheCityofChicago,PhilipswilldedicateaCityTouchLMSprofessionaltosupporttheCity’sCityTouchLMSprojectimplementation.ThisindividualwillbecloselyinvolvedwithboththeCDOTstaff,aswellascontractorsleadingtheinstallationprocess.Philips’dedicatedresourcecommitmentservestwomainpurposes1)Dailytrackingandverificationofthepriorday’sinstallations,willinsureahighlevelofqualitycontrolanddayoneoftheChicagoproject.2)WhilethesystemissimpleforaCitytomaintainandmanageastheLEDconversionprogresses,a“go‐to”individualforquestions,supportortrouble‐shootingisultimatelygoingleadtoawell‐trainedandcomfortableCDOTteamwhichwillmaketheuseofthesystemsustainableandsuccessful.

Philips’knowledgeableTechnicalSupportCenterteamstandsreadytohelpourcustomerswiththeirpostsalestechnicalsupportneeds–fromremotetroubleshootingandremotetechnicalsupport,toansweringquestionsaboutourcustomers’CityTouchsystem,andbeyond.Tohelpensureourcustomers’systemsareperformingoptimally,theTechnicalSupportCenterteamcanbereachedviaphoneduringbusinesshours,orviatheonlineservicerequestportalthattheCitycanaccess24/7/365.

1.2Describeyourcustomersupportmodel.Forexample,wouldyouacceptsupportrequestsfromanyCitystaffmember,oronlyfromdesignatedrepresentatives?Doyouprovideaprimarycontact(s)foragivencustomeraccount,ordoyouprovidesupportbygeographicregion,orbyareaoffunctionalspecialty?

ThededicatedCityTouchLMSsupportstafffortheCityofChicagowillbeaccessibleforallCDOTstaffthatareusingthesystem.AsnotedinQuestion1.1,thePhilipsTechnicalSupportCentercanhelpCitystafftroubleshootandfocusonresolvingtechnicalissues.

1.3Describeanycustomercommunityactivitiesyousponsororsupport,suchasonlineorinpersonvenuestoallowcustomerstoshareideasandsolutionsrelatedtoyourproducts.

PhilipsLightingisconstantlyworkingwithourcustomers–bothformallyandinformally–todeliverbetterproductsandservicesforourcustomers.Oftenwewillhaveamock‐upordemonstrationthatgeneratepublicinterestandsuggestionsthatwecantakeintoconsiderationforthedesignofourproject.Mostrecently,wehaveworkedwithmunicipalcustomersonmock‐upsof4000Kversus3000Kcolortemperature,sotheyconfidentlyselectthelightingoutputthatwasrightfortheircommunity.Onalargerscale,formanyyearsPhilipshassponsoredtheMayor’sLightingPartnershipthroughtheU.S.ConferenceofMayors.Thiscollaborationresultedinanongoingtwo‐way

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dialogueonhowpubliclightingpositivelyaffectscitizensafetyandlocaleconomiesinourcities.

1.4Describetheproductenhancementprocessandtherolethatcustomersplayindeterminingandprioritizingnewfeaturesandenhancements.Describeanychangesorupdatesyouhavemadetoyoursolutionsinthepastyearasadirectresultofcustomerfeedback.

OneimportantchangeintheCityTouchLMSdevelopedfromourcollaborationwiththeCityofLosAngeles.TheoriginalnodedidnotincludeaGPSchipbutitbecameapparentthatthataddedfeaturewouldbevaluabletotheCity,andhadsincebecomeastandardfeatureoftheCityTouchLMSconnectornode.Currently,wearealsoworkingwiththeCityofLosAngelesonbothelectricalinfrastructurehealthmonitoringandacousticmonitoring,asapotentialexpansiontotheirCityTouchLMS.

1.5Describethecontentanddeliverymethod(i.e.,context‐sensitive,online,knowledgebase,etc.)ofadministrativeandend‐userdocumentationsets,aswellasthefrequencyofdocumentationupdates.Also,describetheavailabilityofuser‐authoredcontent,suchascommunitywikis.

InadditiontoCityTouchLMStrainingmaterialsthatweprovidetoourcustomers,oneofthemosteffectivetoolshasbeenshorttutorialvideos.Wetypicallycirculateadocumentthatcontainslinksthevideos.ManyofthetutoriallinkscanbefoundonYouTube,whichservesasaterrificlocationforCityTouchcustomerstosharenewstrategiesandconcepts,aswellastoeasilyaccessthemiftheyarelookingforsupport.

1.6.Describethesupport(includingdocumentationandonlineforum)providedforAPIsand/orwebservicesthatenablethecustomertoextendsystemfunctionality.

CityTouchLMSusesapplicationprogramminginterface(API)technologytoallowdataexchangewiththird‐partysystems.WithAPIsCityTouchiscapableofintegratingwithanyassetmanagementsystem,soyou’reneverlocked‐intoonevendor.Itisperfectlysuitedtothenewsmartcity,builtonAPIsthatlinktoabroadarrayofcityverticalsorhorizontals.

WhilethisinterfaceispossiblewithcustomerAPIprogramming,thisserviceisnotincludedinthecurrentscopeofourproposal.AsnotedintheRFP,theCitydoesnotexpectthisproposaltoprovidedetaileddesignonkeycomponentsofthiswork(i.e.,integrationwithotherCitysystems);rather,thesedesignsshouldbedeliveredduringthecourseoftheengagementpost‐award.

2.DataMigration

2.1AsnotedintheRFP,theCitywillneedtomigratedatafromitsstreetlightsdatabasetothenewsystem.DescribearecommendedortypicaldatamigrationtimelineforanorganizationsuchastheCity.

TheCitycaneasilymigrateitsexistingdatafromitscurrentstreetlightsdatabasetotheCityTouchplatformusingaPhilips‐providedtemplate.ToproperlyimportdataintoCityTouch,thedatawillneedtobeorganizedperthetemplateformat.TheCitycanprovideasmuchdataastheywant,itsimply

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needstobeformattedperthetemplate.Existingdatacanbecutandpasteintothetemplateforimport.

SuggestedtimelinestotheCityforthisactivitymaydifferdependingonvariablessuchastheCity’scurrentdatabaseorganization,numberofassetsformigration,andnumberofdatapoints.Basedoncurrentinformation,itmaybepossiblefortheCitytomigratetheirdatainapproximately3‐6weeks.PhilipswillsupportthisinitiativeatthehourlyratesfordatamigrationnotedonITPForm9.

FornewCityTouchinstallations,thenodesmaybeconnectedinanylocation,atanytimeandinanyquantitywithouttheneedforplanning,installationcrew,usertrainingresultinginvastlyreducedinstalltimeandcosts.Theinbuiltworkflowsystemisfullyautomatedandrequiresnofieldcommissioning.AssetdataincludingGPScoordinatesandassetattributesareuploadedtothebackendanduserinterfacewithoutanyhumanintervention.

2.2Notused.

2.3Describethedatamigrationservicesyouoffer.

See2.1response.

3.Architecture

3.1Describehow,where,andbywhomyoursolutionishosted,andtheplatformsthatareused:hardwareandoperatingsystemplatformsanddatabasemanagementsystem.Istheproductonastand‐aloneserver?Isitonmultipleservers?Isitondedicatedorsharedserver(s)?

CityTouchLMSstreetlightingdataisheldwithinaprofessionalmanagedCloudonAmazonWebServices(AWS).CityTouchservicerunsonvirtualserversandincaseofhardwareserverfailureautomaticchangeoverwillenablecontinuousoperation.CityTouchrunsonadedicatedserver.

3.2Describeanyinitialconfigurationorimplementationdecisionsthatcannotlaterbechanged,oralteredonlywithgreateffortorexpense.

Philipsdoesnotenvisageanyconfigurationsorsettingsthatcannotbelaterchangedwithlittleeffortbytheuser.

3.3DescribeanyinterfacesandAPIsthatareavailabletosupportintegrations/interoperability.

SeeSection1.6response.

3.4TheCitydesirestheabilitytorolloutupgrades,featuresenhancements,updatesandfixesforthesolutionquicklyandeasily.Describehowthesolutionmeetsthisgoal.

CityTouchgreatlysimplifiesscalingasystem.Withnoneedforanyhardwareotherthanthenodesthemselves,scalingisassimpleasinstallinganodeinanewlightpoint.TheCityTouchnodeconnectsdirectlytotheSaaSusingapublicIPnetworkanddoesnotrequireanyproprietaryRFnetworktobeinplace.Thereisnolimitationtothenumbersofdevicesconnectedtothesystemandnorestrictiononhowthedevicesaredeployedintothefield,eitherintermsofquantitiesorlocations.

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3.5Describetheuseofallclients,cookies,plug‐ins,extensions,third‐partysoftware,and/orembeddedapplicationsrequiredforallproductfunctionality.

ForCityTouchconnectapp,MicrosoftInternetExplorerIE11isrequiredwithSilverlightplugin.Javascriptandcookiesneedtobeenabled.CityTouchisaCloudbasedsolutionsonoadditionalsoftwareisrequiredonanindividual’sPC.ForourWorkflowassetmanagementapplicationincludedinthisproposal‐Workflowassetmanagementmobileapp.,mobiledeviceswithGoogleChrome,version52.xorlater.Androidrecommended.

3.6WhatLightingManagementSystemfunctionsthatareavailableviathedesktopareNOTavailableontablet,mobileand/orotherhandhelddevices?

AllCityTouchfeaturesareavailableonanydevicerunningbrowserssupportingMicrosoftSilverlight5.x.RecommendedbrowserisInternetExplorer11.NotsupportedareGoogleChromeandMicrosoftEdge.

3.7WhatareyourrecommendedbandwidthrequirementsperuserforInternetconnectivityandforWAN/LANdeliveryofLightingManagementSystemservicestousers?Explainyourrecommendations.

Standardhighspeedinternetconnectionrequired.ThisisrequiredtominimizeinitialloadtimeandmaploadingimprovingUXandreportgeneration.Dataanalysis/queryexecution,doesnotdependonhighspeedinternetduetopagingarchitecture.

3.8Pleasedescribethedifferenceinyourproposedapproachbetweencircuit‐levelcontrolsandlight‐levelcontrols.

Oursolutionisdirecttocloudsoeachnodefunctionsindependentlyandisnotreliantonanymeshtechnologyorcentralizedcontrolbox.

4.System/Software/FirmwareUpdates

4.1Howdoyoucommunicateplansandarrangementsforscheduledmaintenance?Howmuchdowntimeisrequiredformaintenance?Howfarinadvancewouldwebewarnedofscheduledmaintenanceandscheduledsystemunavailability?Whattoolsareavailabletocontinuecorefunctionsduringdowntime?Howarejobsthatarescheduledtorunduringdowntimeshandled?

Regularupdatesareperformedtomakesurethatmaturesoftwaredevelopmentandreleaseproceduresguaranteethehighqualityofthesoftware.Securitysoftwareupdates,implementationandmaintenanceisprovidedaspartoftheSaaSandallowsforfullcontinuityandalwaysensuresthecurrentversionisproviding,anupdatecycleofevery3/6weekswithoutanylocaldisturbancetotheoperationoftheassetforthefulldurationofthecontract.Philipssendsanemailnotificationtousersapproximately1‐5businessdaysinadvancenotifyingofanyscheduledupdates.Updatesaretypicallyimplementedinlessthan10minutes.

4.2Describethefrequencyofbothmajorandminorreleasesandpatches.Describetheimpactthesechanges.

Providesforthepatching/updatingthesystems(includingfirmware)assoonasvulnerabilitieshavebeenidentified,basedontheservicelevelagreements.Alsosee4.1responseasitrelatestoupdatesformajorandminorreleases.

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4.3WhatistheimpacttotheoverallsystemduringUpgrades?Completedowntime?Ifso,forhowlong?Whatotherimpactstothesystemhavebeenexperiencedbyothercustomersasresultoftheseupgrades?

Lightingsystemremainsfullyfunctional.Useraccesstonetworkismaybetemporarilyunavailable.Nootherimpactstothesystemhavebeenreported.

5.SLA/Availability

5.1Describehowthesolutionminimizesbusinessdisruptionandmaximizessystemavailabilityespeciallyduringnormalbusinesshours.Whatarethebiggestriskstothesolution,intermsofavailability(e.g.,poweroutages,networkoutages,datacorruption,softwarebugs,relianceonexternalpower),andhowaretheserisksmitigated?Provideanyexamplesyoucanoflargeoutagesthathaveoccurred,howlongtheyhavelasted,andhowyouresolvedthem.

CityTouchisahighlyresilientsystem.Eachlightpointisindividuallycontrolledthroughahighlyfaulttolerantcellularnetwork.FortheCityofChicago,thismeansthenetworkiscontrolledatthenodelevelsoifonenodefails,impactislimitedtothatonelightpoint.Bycontrast,ifonesegmentcontrollerfailsinanRFMeshnetwork,theCitycouldfacemultiplelightpointoutages.Philipssystemapproachenablesthecapabilityofrecoverywithoutlossofcontroldevicedatafromfaultsorpowerfailuresoccurringwithinthesystem.

Foraddeddataprotection,Philipsusesredundantsystems.Inthecaseoflossonawirelesssystem,thedataisstoredonthenodeforaperiodoftime,intheunlikelyeventthatbackupmeasurefails,thesystemthenusesphotocellandcalendarbackups.

CityTouchplatformandapplicationshaveameasured99.8%uptime.OurCloudbasedplatformandapplicationsareprofessionallymanagedandfullysecure–pleaserefertodetailedinformationinthisregardunderotherrelevantclauses.Insidetheendtoendsystem,wehavecreatedsituationinwhichthelightonthestreetisfullyresilientagainstfailuresintheinternetornetwork.TheonlythingthenthatcanrisklightfailureonthestreetisfailureinpowersuppliesforwhichCityTouchcannotinfluence.

WehavenoinstanceswherelargesystemoutageshaveaffectedtheperformanceoftheCityTouch.

5.2Describewhatkindofscheduleddowntimethesolutionrequires,notingthefrequency,durationandpurpose.Whattoolsareavailabletocontinuecorefunctionsduringdowntimes?Howarejobsthatarescheduledtorunduringdowntimeshandled?

SeeSection4.3ofthisresponse.

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6.Scalability&Performance

6.1Describehowthesolutionmanagespeaksandspikesinusageordatatransmissionovervaryingperiodsoftime,includingseconds,minutesandhours.

Actualdatacarriedfromluminairestothebackendisdoneonceevery24hoursonarandomcycle.Packetsaresmallandtheindividualcellularconnectiontoeachasset,isfullycapableofcarryingtheseranges.Schedulesareuploadedonceintothenodesanddonotrequirefurtherbandwidth.Manualoverridesandotherexceptionalcircumstances(egassetfailuremessages),perlightpoint,againcarryonlyasmallpacketofdataandarefullyinsidethecapabilityofthecellularconnectivityweoffer.CityTouchisfullyresilienttowardsmanagingspikesindatatransmissionsaseachindividualnodehasitsowndatapathtothebackend.6.2Describethelargestliveimplementationoftheproposedsolution,aswellasdetailsabouttheperformanceofthatsolution.

PhilipshasimplementeditsCityTouchsolutioninhundredsofcitiesacrosstheglobe.Amongthoseimplementations,theCityofLosAngelesisoneofthelargestwithapproximately110,000nodes.FulldetailsontheCityofLosAngelessolutionareavailableintheReferencessection.

6.3IfaCitystaffmemberlocatedat30N.LaSallewantstoknowhowmuchpoweranodeisconsumingintheSouthShorecommunity;howlongwillthatstaffmemberhavetowaittoobtain/viewthatdataviatheLMS?

Typicalresponsetimeislessthanoneminute.

7.Security&Accessibility

7.1Describehowyoursolutioncomplieswithstandards(suchasISO27001)andanyorganizationalinformationtechnologyauditsthathavebeencompleted.

TheserverinfrastructureiscertifiedtoInternationalOrganizationforStandardization(ISO)27001andServiceOrganizationControl(SOC)1&2.ThecommunicationbetweenluminaireandtheserverusesConstrainedApplicationProtocol(CoAP),DatagramTransportLayerSecurity(DTLS)andUserDatagramProtocol(UDP)protocols.A128‐bitAdvancedEncryptionStandard(AES)encryptionisusedbythecommunicationbetweendeviceandserver.AllusersessionsemployHypertextTransferProtocolSecure(HTTPS)fullyencryptedto256‐bitSecureSocketsLayer(SSL).

7.2Describeplansfordisasterrecoveryandoperationsandwhatwouldoccurintheincaseofamajordisaster?

ThestreetlightingdataisheldwithinaprofessionalmanagedCloudandisredundantlystoredinthreelocationstoallowfordatatoberecoveredimmediatelyeveniftherearedisastersorextremeweatherconditions.

7.3Describethesolution’suseofandsupportforsecureprotocolstosafeguarddataintransitandatrest.

Thesystemusesstateoftheartusersecuritysystemssafeguardingagainstcompromisestothenetwork.Thisisdonethroughtampermonitoring,strongpasswordsandfullencryptiontechnology.Dedicatedusersaregrantedtheaccessrightsneededandmustprovideastrongpasswordandtwo‐factor

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authentication.Forwardsecrecyisimplementedtoprotectloginsessionsagainstfuturecompromises.Theuserisautomaticallyloggedoutincaseofpotentialthreats.Allnetworkcommunicationisfullyencryptedfromtheendpointtothecentralserver.Trafficismonitoredcloselytoautomaticallydetectanypossibleattackresultinginatamperproofsystem.Alsosee7.1response.

7.4Describethesolution’ssupportforencryptioninbackupsandinreplicasets.Thesystemusesstateoftheartusersecuritysystemssafeguardingagainstcompromisestothenetwork.Thisisdonethroughtampermonitoring,strongpasswordsandfullencryptiontechnology.

See7.3response.

7.5Describehowyoursolutionhandlesdatarecoveryortheabilitytorollbackintheeventofhumanorsystemerror.Istherecoveryprocessaself‐servicemechanismor,mustthevendorperformtherecovery?Arethereanycostsassociatedwiththisservice?

WhenworkingwiththeCityofChicago,intheeventofhumanandsystemerror,ourteamcanprovidetheextralayersecurity.Alongsideourdedicatedpersonnelwhohasintimateknowledgeofthesystem,PhilipswillperformstandardbackupandrecoveryoperationsatnoadditionalcosttotheCity.OurserverandCityTouchinfrastructureprovidesmultitenantsoftwarearchitectureandautomatedregularbackupsthatisemployedtoensurethesafetyofdata.ThismeanstheCity’sdatacanberecoveredforaperiodoftimeintheeventofanerror.

7.6Whatprotocolshavebeenestablishedfordealingwithunauthorizedaccesstoordisclosureofconfidentialdata?

Philipspreventsunauthorizedaccessthroughadvancedsecuritymeasuresasdiscussedin7.3response.

7.7Describewhatdatavalidationthesolutionperformsonrecordsastheyarecreatedoreditedandindicatewhetherthisisdifferentforbatchjobsascomparedtosinglerecords.

Onbothbatchdatauploadandeditingofindividualrecordsdatavalidationisdone–validationisdoneonvaluesfordatarange&typeaswellasdatastructurevalidation.

Dataisvalidatedagainstcataloguesdata.CityTouchsupportspredefinedcataloguesforluminairetypes,controlgeartypesinsuredataconsistency.Customercanalsodefinecatalogs.

Batchversussinglerecordvalidationisidentical.

7.8Describehowthesolutiontrackschangestorecords.Isthereanaudittrailforedits?Isitpossibletoreverttopreviousversionsofarecord?

InCityTouchanychangetothedatabaseisrecordedandstoreintheaudittrail.Thisaudittrailcannotbeedited.Norollbacktopreviousversionsofarecordispossible,butonlyunderspecificcontrolledcircumstancesandwouldbesubjecttoanadditionalservicecharge.

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7.9Describetheextenttowhichthesolutionhasbeendesignedtocomplywithlawsandregulationsgoverningthestorageanduseof“protected”userdata(seeExhibit8sectionA35:DataProtectionPolicywithContractors.).

CityTouchisdesignedinaccordancewithindustrystandardsecurityprotocols,asnotedabove.

7.10DescribehowyourdatastoragepracticesandproceduresadhereandordeviatefromthepoliciesoutlinedinDataProtectionPolicywithContractorsoutlinedinVolumeIIoftheRFP.

CityTouchisdesignedinaccordancewithindustrystandarddatastoragepracticesandprocedures,asnotedabove.

8.IdentityManagement

8.1Describehowadministrativerightsareassignedwithinthesolution.Canadministrativerightsbeassignedtoidentitiesstoredinexternalidentitystores,suchasActiveDirectory?Canadministrativerightsbeassignedtogroups,aswellasusers?

Today,CityTouchoperationsassignrolestousers,includingadministrativerights.CTdoesnothavegroupofusers.Permissionsareassignedtorolesandauserareassignedarole.

Rolebasedaccesscontrol(RBAC).Rolesarenotassignedtosharedidentities/functionalaccounts.Thisisinlinewithoursecuritypolicyprocedures.

8.2Describehowyoursolutionaddressesgroup‐basedpermissions.Alsodescribeanydifferencesinwhatpermissionsandprivilegescanbemanagedforagroupvs.anindividualaccount.

See8.1.Permissiontorolesystemispredefined.8.3Describethelevelofgranularityofaccesscontrolsforstafffunctions(principleofleastprivileges).Forexample,cancertaindataelementsbemaderead‐onlyforsomestaffandread‐writeforothers?

SpecificrolesandaccessrightsmaybeassignedtoUsersofCityTouch,dependingupontheirrequirementsofthesystemForexample:User/Operator/Configurator/SiteAdministrator/etc.Eachrolecontainsadifferinglevelofaccessfrom"viewonly"tofullsiteconfigurationorsystemadministration.

9.IntegrationandExtensibility

9.1Notused.

9.2DescribehowthesolutionexposesdatathroughdocumentedwebservicesandAPIs,includingsupporteddataoperations(read,write,update,delete,andsoon).

CityTouchmayprovideaccesstoanumberofstandardfullydocumentedAPIs.Datacanbesharedone‐wayortwo‐waydependinguponthefunctionoftheAPI.

9.3Notused.

9.4Forallmajorreporting,updating,importingandexportingfunctions,describethelevelofstaffexpertiseneededtoperformtheoperation.Inparticular,identifywhichfunctionsrequiretheinterventionofadatabase

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administratororSystems/ITpersonnelasopposedtofunctionsthatstaffcanperformontheirown.Ineachcase,includethespecifictechnologyorplatforminwhichthetechnicalfunctionmustbeperformed.

WithCityTouch,theCitycanplan,control,andmanageitsentirelightinginfrastructureallthroughavisualinterface.Withitsintuitiveuserinterface,map‐basedvisualization,andsimplechartsanddiagrams,theCityTouchsystemgivestheCityvisibilityintoeverysingleassetinitslightinginfrastructure.NospecializedexpertiseisrequiredtooperateCityTouch.

10.Testing

10.1HowcanCitystafftestchanges,updates,etc.beforemakingchangestotheproductionenvironment?

Notapplicableduetocloud‐basedsoftwarestatus.

11.SolutionAdministration

11.1DescribehowdoesaCitystaffmemberaccessesthesolution?

AuthorizedCitystaffcanaccessCityTouchthroughanydevicerunningbrowserssupportingMicrosoftSilverlight5.x.

11.2Whowilladministerthesolutioncomponents?

Philipsadministersthesoftwarecomponents.

11.2Describehowuseraccesscontrolisdelegated.Whosetspermissions?

Philipsmanagesuseraccessandsetspermissions.

11.3Howmanyusersmayadministerthesolutioncomponent?

Philipstypicallyrecommendsonesiteadministerpersiteonthecustomerside.

11.4Whereareloginsdisplayed?

Allinternalandend‐useractionsareloggedandarestoredindedicatedauditdatabase.Anyinputintheauditdatabasecannotbealteredbutmaymadeavailableforpostmortemanalysisofincidents,uponrequest.

11.5Doesthesolutionidentifyusersbyloginwithinreports?Ifso,whatreports?

See11.4response.

   

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4.15 FORM 7: TECHNOLOGY SERVICES FUNCTIONAL, LOGICAL, AND TECHNICAL REQUIREMENTS   Form7isprovidedasfollowsandisalsoprovidedasaseparateMicrosoftExcelfile.

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4.16 FORM 9: TECHNOLOGY SPECIFICATIONS AND SERVICES PRICING FORM  

 

 

 

 

 

 

 

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Form 9:  Technology Specifications and Services Pricing Form (Page 1 of 2) 

Unit Cost  Number of Units 

IMPLEMENTATI

ON PHASE 

COSTS (Light‐

level 

implementation

)

IMPLEMENTATIO

N PHASE COSTS 

(Pole‐level 

implementation)

IMPLEMENTATI

ON PHASE 

COSTS (Circuit‐

level 

implementation

)

COST

Year 2 (Light‐

level 

implementatio

n)

COST

Year 2 (Pole‐

level 

implementatio

n)

COST

Year 2          

(Circuit‐level 

implementatio

n)

COST

Year 3 (Light‐

level 

implementatio

n)

COST

Year 3 (Pole‐

level 

implementatio

n)

COST

Year 3          

(Circuit‐level 

implementatio

n)

COST

Year 4 (Light‐

level 

implementatio

n)

COST

Year 4  (Pole‐

level 

implementatio

n)

COST

Year 4          

(Circuit‐level 

implementatio

n)

COST

Year 5 (Light‐

level 

implementation

)

COST

Year 5 (Pole‐

level 

implementatio

n)

COST

Year 5            

(Circuit‐level 

implementation

)

TOTAL (Light‐

Level 

Implementation

)

TOTAL (Pole‐

Level 

Implementatio

n)

TOTAL (Circuit‐

Level 

Implementation)

1 Lighting Management System 

Licensing Costs (including any 

extended warranty and/or 

maintenance)

2 LMS extended warranty (if 

applicable)

3 LMS maintenance & support (if 

applicable)

4 Controllers (including any 

extended warranty and/or 

maintenance, license fees)

5 Network Build‐out (if applicable)

6 Backhaul 

7 Network support & maintenance 

costs (if applicable)

5 Implementation Services Costs

6 Training Costs

7 Other Costs (provide details)

TOTAL

1 SYSTEM AND LICENSING COSTS DETAIL IMPLEMENTATI

ON PHASE 

COSTS (Light‐

level 

implementation

IMPLEMENTATIO

N PHASE COSTS 

(Pole‐level 

IMPLEMENTATI

ON PHASE 

COSTS (Circuit‐

level 

implementation

COST

Year 2 (Light‐

level 

implementatio

n)

COST

Year 2 (Pole‐

level 

implementatio

n)

COST

Year 2          

(Circuit‐level 

implementatio

n)

COST

Year 3 (Light‐

level 

implementatio

n)

COST

Year 3 (Pole‐

level 

implementatio

n)

COST

Year 3          

(Circuit‐level 

implementatio

n)

COST

Year 4 (Light‐

level 

implementatio

n)

COST

Year 4 (Pole‐

level 

implementatio

n)

COST

Year 4          

(Circuit‐level 

implementatio

n)

COST

Year 5 (Light‐

level 

implementation

)

COST

Year 5 (Pole‐

level 

implementatio

n)

COST

Year 5 (Circuit‐

level 

implementation

)

TOTAL (Light‐

Level 

Implementation

TOTAL (Pole‐

Level 

Implementatio

TOTAL (Circuit‐

Level 

a LMS Software

b Third Party Software (list each 

application separately )

c Other System Costs

TOTAL

2 NETWORK COST DETAIL

Unit Cost Number of Units

ON PHASE 

COSTS (Light‐

level 

implementation

IMPLEMENTATIO

N PHASE COSTS 

(Pole‐level 

implementation)

ON PHASE 

COSTS (Circuit‐

level 

implementation

COST

Year 2 (Light‐

level 

implementatio

COST

Year 2 (Pole‐

level 

implementatio

COST

Year 2          

(Circuit‐level 

implementatio

COST

Year 3 (Light‐

level 

implementatio

COST

Year 3 (Pole‐

level 

implementatio

COST

Year 3          

(Circuit‐level 

implementatio

COST

Year 4 (Light‐

level 

implementatio

COST

Year 4 (Pole‐

level 

implementatio

COST

Year 4          

(Circuit‐level 

implementatio

COST

Year 5 (Light‐

level 

implementation

COST

Year 5 (Pole‐

level 

implementatio

COST

Year 5 (Circuit‐

level 

implementation

TOTAL (Light‐

Level 

Implementation

)

TOTAL (Pole‐

Level 

Implementatio

n)

TOTAL (Circuit‐

Level 

Implementation)

a Network Build‐Out

b  Network Maintenance & Support

c Other Costs

TOTAL

ITEM

ITEM

ITEM

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Form 9:  Technology Specifications and Services Pricing Form (Page 2 of 2) 

3 FIELD DEVICES COST DETAIL

ON PHASE 

COSTS (Light‐

level 

IMPLEMENTATIO

N PHASE COSTS 

(Pole‐level 

ON PHASE 

COSTS (Circuit‐

level 

COST

Year 2 (Light‐

level 

implementatio

COST

Year 2 (Pole‐

level 

implementatio

COST

Year 2          

(Circuit‐level 

implementatio

COST

Year 3 (Light‐

level 

implementatio

COST

Year 3 (Pole‐

level 

implementatio

COST

Year 3          

(Circuit‐level 

implementatio

COST

Year 4 (Light‐

level 

implementatio

COST

Year 4 (Pole‐

level 

implementatio

COST

Year 4          

(Circuit‐level 

implementatio

COST

Year 5 (Light‐

level 

implementation

COST

Year 5 (Pole‐

level 

implementatio

COST

Year 5 (Circuit‐

level 

implementation

TOTAL (Light‐

Level 

Implementation

TOTAL (Pole‐

Level 

Implementatio

TOTAL (Circuit‐

Level 

a Controllers

# of poles

b  Occupancy Sensors (optional)

c Other Device Costs

TOTAL

4 IMPLEMENTATION SERVICES COSTS DETAIL 

QUANTITY

(if applicable) UNIT COST TOTAL 

a Business Analysis and Related 

Services

b System Integration Development

c Configuration, Testing and 

Acceptance

d Data Migration

g Project Management

h Other Implementation Services 

TOTAL

5 TRAINING COSTS DETAIL ‐ Detail all classes available including different levels of user training and administrator training if available.

QUANTITY

(if applicable) UNIT COST TOTAL

TOTA

6 ADDITIONAL SERVICE FEES

IMPLEMENTATI

ON PHASE 

COSTS (Light‐

level 

implementation

)

IMPLEMENTATIO

N PHASE COSTS 

(Pole‐level 

implementation)

IMPLEMENTATI

ON PHASE 

COSTS (Circuit‐

level 

implementation

)

COST

Year 2 (Light‐

level 

implementatio

n)

COST

Year 2 (Pole‐

level 

implementatio

n)

COST

Year 2          

(Circuit‐level 

implementatio

n)

COST

Year 3 (Light‐

level 

implementatio

n)

COST

Year 3 (Pole‐

level 

implementatio

n)

COST

Year 3          

(Circuit‐level 

implementatio

n)

COST

Year 4 (Light‐

level 

implementatio

n)

COST

Year 4 (Pole‐

level 

implementatio

n)

COST

Year 4          

(Circuit‐level 

implementatio

n)

COST

Year 5 (Light‐

level 

implementation

)

COST

Year 5 (Pole‐

level 

implementatio

n)

COST

Year 5 (Circuit‐

level 

implementation

)TOTAL (Light‐

Level 

Implementation

)

TOTAL (Pole‐

Level 

Implementatio

n)

TOTAL (Circuit‐

Level 

Implementation)

a (add more lines as necessary)

TOTA

7 PRICING ASSUMPTIONS AND ADDITIONAL NOTES:

ITEM

ITEM

ITEM

NOTES

NOTES

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Section V, Administrative Submittals  

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5.1 RFP RESPONSE CHECKLIST  

CHICAGO SMART LIGHTING PROJECT REQUEST FOR PROPOSALS (RFP)  PROPOSAL SUBMITTAL ADMINISTRATIVE CHECKLIST 

NOTE: THIS CHECKLIST IS INTENDED TO ASSIST PROPOSERS BUT MAY NOT BE A COMPLETE LIST OF REQUIRED DOCUMENTATION.  PROPOSER IS SOLELY RESPONSIBLE FOR ENSURING 

THAT IT INCLUDES ALL REQUIRED DOCUMENTS WITH ITS PROPOSAL.  

Section I ‐ Proposal Overview ‐ Required Content   

   Proposal Letter  

  Executive Summary 

  Project Management & Implementation Plan 

  Implementation Overview 

  Team Structure 

  Approach to Project Phasing 

  Schedule Milestones 

  Approach for Performing the Work 

  Project Management Plan 

  Communication and Coordination 

  Quality Management Plan 

  MBE/WBE Participation Plan and Commitment 

  Workforce Development Hiring Plan and Commitment 

  Public Relations and Communications Plan 

  Form 14: Additional Project Pricing 

  Local Economic Initiatives Commitment (if applicable) 

Section II ‐ LED Conversion Proposal ‐ Required Content   

  Form 4: LED Luminaire Specifications Submittal Form  

  Form 5: LED Conversion Pricing Form (as amended by Addendum #2) 

  LED Luminaire Product Samples  

 

 

 

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Section III ‐ Infrastructure Stabilization Proposal ‐ Required Content   

  Asset Condition Assessment Plan 

  Form 6: Infrastructure Stabilization Pricing Form (as amended by Addendum #2) 

Section IV ‐ Technology Proposal ‐ Required Content   

  Technology Solution Overview 

  System Architecture 

  Integrations & Interfaces 

  Reporting & Analytics 

  Additional Functionality 

  Third Party Products 

  Hostings & Environments 

  Backup & Recovery 

  Security & Accessibility 

  Maintenance & Support 

  Performance Standards & Service Level Agreements 

  Warranties 

  Form 7: Technology Services Functional, Logical, and Technical Requirements (Microsoft Excel Format) 

  Form 8: Interrogatories 

  Form 9: Technology Specifications and Services Pricing Form (Microsoft Excel Format) (as amended by Addendum #2) 

Section V – Administrative Submittals ‐ Required Content  

  Form 1: RFP Response Checklist 

  Proposal Security 

  Exceptions 

  Form 3: Project Experience Form 

  Form 11: Project Reference Form 

  Applicable M/WBE Participation Plan Submittals from Form 10 

 

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  SCHEDULE B: MBE/WBE Affidavit of Joint Venture 

  SCHEDULE C: MBE/WBE Letter of Intent to Perform as a 2nd Tier Subcontractor to the Prime Contractor 

  SCHEDULE C (Construction): MBE/WBE Letter of Intent to Perform as a SUPPLIER 

  SCHEDULE D: Compliance Plan Regarding 

  SCHEDULE F: Report of Subcontractor Solicitations for Construction Contracts 

  SCHEDULE H: Documentation of Good Faith Efforts to Utilize MBEs and WBEs On Construction Contracts 

  Form 12: Proposer’s Affidavit Regarding Identification of All Waste and Material Handling   and Disposal Facilities 

  Form 13: Proposer’s Commitment to Minority and Female Employee 

Utilization Goals 

 

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5.2 PROPOSAL SECURITY  

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5.3 EXCEPTIONS 

IfBlack&Veatchisthesuccessfulbidder,weproposetousetheReferencedAgreementasamodeltocreateanewcontract.Black&VeatchisconfidentthatamutualagreementcanbereachedinatimelyfashiontomeettheneedsofthecurrentscopeofservicesidentifiedinthisRFP.Itisunderstoodthat,uponyouracceptanceofthisproposalfromBlack&Veatch,bothpartiesagreetousereasonablediligence,tonegotiateamutuallyacceptabledefinitivewrittencontractwithrespecttotheworkdescribedinthisproposal.

PleaserefertoattachedredlineT&CdocumentlocatedintheAppendix.

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5.4 FORM 3 PROJECT EXPERIENCE FORM – LED CONVERSIONS  

Project Name Project Overview 

(include project scope and scale) Key dates & 

Status  Contractor Role 

Borough of Queens NYC Street lighting upgrade, New York 

Philips performed upgrades to approximately 81,000 luminaries across the borough of Queens, New York over the course of 1 year.  Philips provided the LED luminaires for the project.   

November 2015 – November 2016. Completed. 

Subcontractor (Luminaire manufacturer) 

 2 

Smart Street lighting Upgrade – Jakarta, Indonesia 

City is upgrading nearly 90,000 street luminaires with energy efficient LED lights connected to a Philips CityTouch LMS. Project is on target for completion in only seven months with approximately 430 light points being connected per day. 

November 2016 – June 2017. Currently ongoing. 

Prime (Lighting design.  Luminaire and system manufacturer, LMS/software as a service provider).  

 3 

City of Buenos Aires ‐Outdoor Lighting Project. Buenos Aires, Argentina 

Retrofitted the City of Buenos Aires Street Lighting System. Upgraded 91k lightpoints throughout the City (including light‐fixtures along avenues, streets and parks) with LED technology and managed with the Philips CityTouch control system. 

2012 – 2016. Currently ongoing 

Public‐Private‐Partnership with the City. Philips provided luminaire and system manufacturer, LMS/software as a service provider. 

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Project Name Project Overview 

(include project scope and scale) Key dates & 

Status  Contractor Role 

 4 

City of Madrid ‐ Outdoor Lighting Project. Madrid Spain 

Upgraded 225k lights to LED with controls to deliver a 44% energy savings to the city. The new city lighting system benefits from a command panel capable of regulating the intensity and duration of lighting across the city according to where it is most needed. Currently the largest street lighting project upgrade.  

August 2014 – May 2015. Completed. 

Subcontractor (Luminaire manufacturer) 

 5 

The Croydon and Lewisham, London, United Kingdom ‐ Street Lighting Project. London, UK 

Public‐private‐partnership for 25 years. Upgrade of 42k streetlights to LED with controls. The baseline energy savings are predicted to be in the order of 40‐50%, with additional savings when the dimming regime is implemented. 

2012 – 2037. Currently ongoing 

Private Finance Initiative with the City. Lighting design, luminaire and system 

manufacturer, LMS/software as a service provider. 

 6 

Washington Metropolitan Area Regional Transit Authority (WMATA) ‐ Enhanced Lighting for Parking Garages.  Washington, D.C. 

The ten (10) year performance contract includes the design, installation and maintenance of the 25 parking garage facilities for the WMATA system. Philips developed and is implemented a complete turnkey lighting solution with 13k LEDs and wireless controls; energy saving financing; 30%, 60% and 100% design and installation over a maximum of a two year period; operation and maintenance (O&M) of the lighting and controls for 10 years, and technology future proofing. 

November 2013 – November 

2023. Currently ongoing. 

Prime (Luminaire manufacturer, installation, customer financing, energy metering, operations and 

maintenance). 

 7 

LED Street lighting Upgrade. Szcecin, Poland  

City upgraded and converted their lighting to 4,985 Philips LED luminaires were installed, 1,888 which have CityTouch connector nodes. The connected lighting system provides energy savings up to 70% and reduce the city’s costs by approximately $400k/year. 

September 2014 – September 

2015. Completed. 

Prime (Luminaire and system manufacturer, LMS/software as 

a service provider). 

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Project Name Project Overview 

(include project scope and scale) Key dates & 

Status  Contractor Role 

8  

LED Street lighting Upgrade. Markham, Ontario 

City‐wide conversion of 12k traditional Cobra‐head style High Pressure Sodium (HPS) lighting units to Light Emitting Diode (LED) on most of the collector and arterial roads, and many residential streets.  

September 2013 – May 2015. Conversion 

completed. SaaS ongoing. 

Prime (Luminaire and system manufacturer LMS/software as 

a service provider) 

9  

City of Boston LED Street lighting Upgrade. Boston, MA 

Philips replaced more than 14k mercury‐vapor street and roadway throughout the Boston neighborhoods with LED 

luminaires. 

July 2010 – July 2012. 

Completed. Prime (Luminaire manufacturer) 

 10 

Paris Metro LED Lighting Upgrades – RATP & RER. Paris, France 

270k light points upgraded to Philips LED lighting technology throughout 386 RATP and RER Stations covering 1,0763,910 square feet over 186 miles of platforms and corridors over a 3 year period. Philips was able to cut in half the Régie Autonome des Transports Parisiens (RATP) energy consumption of lighting, saving up to one line energy supply/year, ease maintenance job, 

allowing for the ROI <3 years. 

2013 – 2016. Completed 

Partnership with another Firm. (Luminaire manufacturer, 

installation) 

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5.4 FORM 3 PROJECT EXPERIENCE FORM – INFRASTRUCTURE STABILIZATION  

#  Project Name Project Overview 

(include project scope and scale) Key dates & 

Status  Contractor Role 

1 Nationwide Supercharger Installation – Tesla Motors 

Black & Veatch provides program management and EPC services to help Tesla aggressively deploy high‐power, fast‐charging stations – “Superchargers” – along major travel corridors throughout the United States. Over the past three years, we have completed more than 300 Supercharger sites across the United States and Canada.  2013 – Present 

Prime (EPC and Program Management) 

 2 

Large‐Scale Kiosk Deployment – North American City 

Project Management and EPC support for deployment of 560 

kiosk sites in 2016 for the purpose of transforming public 

payphones into a Smart City infrastructure.  2015‐2022 

EPC and Program Management 

 3 

Sprint Network Vision, United States (CA, IL, IN, MN, WI)  

Black & Veatch has been providing a full suite of wireless site development services to support Samsung in its vital multiyear program implementing Network Vision. We helped the client reach goal of over 1,080 sites in Illinois on air within the 18 month timeframe. Scale included: SOW ‐ Planning & Engineering, Site Development, Installation, De‐Installation & Disposal, Optimization, Provisioning & Fulfillment, Service Assurance – Field, Training, and Lab Support services.  2010‐Present 

Prime (EPC and Program Management) 

 4 

Design‐Build Phosphorus Recovery System,  Chicago, IL   

Engineering, procurement, and construction (design‐build delivery) of a $34M phosphorus recovery facility at the MWRDGC Stickney Water Reclamation Facility, using Ostara proprietary technology.  Project includes study phase evaluations to identify best implementation, including identification and recommendation of related improvements at the facility to enhance project value.   MWBE participation goals met through utilization of local partners in engineering and construction.  2013‐Present 

Prime (Design, procurement and construction services) 

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#  Project Name Project Overview 

(include project scope and scale) Key dates & 

Status  Contractor Role 

Civil Works IDIQ Contracts, USACE Chicago District  

Chicagoland Underflow Plan (Cup) – McCook Reservoir Design and Construction Services Chicago, IL (Ongoing).  Black & Veatch completed fabrication level design of main gates controlling flow into the reservoir.  Deer Creek Section 205 Small Flood Control 

Project with Ecosystem Restoration.  2010‐2014 

Prime Contractor – Management and Engineering   

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5.4 FORM 3 PROJECT EXPERIENCE FORM – LMS   

#  Project Name Project Overview 

(include project scope and scale)  Key dates & Status  Contractor Role 

The City of Los Angeles ‐Citywide Central LMSs. Los Angeles, CA 

Los Angeles has 215,000 street lights; 400 different street light styles; 4,500 miles of illuminated roadway; 165,000 street lighting converted to LED over the past 5 years. Philips is currently rolling out 110,000 CityTouch connector nodes on existing LED street lights. Philips will maintain and upgrade the system for 10 years. 

January 2015 – January 2025. Currently ongoing. 

Prime (System manufacturer and LMS/software as a service provider). 

Smart Street lighting Upgrade – Jakarta, Indonesia 

City is upgrading nearly 90,000 street luminaires with energy efficient LED lights connected to a Philips CityTouch LMS. Project is on target for completion in only seven months with approximately 430 light points being connected per day. 

November 2016 – June 2018. Currently ongoing. 

Prime (Lighting design, Luminaire and system manufacturer, LMS/software as a service provider).  

 3 

City of Buenos Aires ‐Outdoor Lighting Project. Buenos Aires, Argentina 

Retrofitted the City of Buenos Aires Street Lighting System. Upgraded 91k lightpoints throughout the City (including light‐fixtures along avenues, streets and parks) with LED technology and managed with the Philips CityTouch control system.  

2012 – 2016. Currently ongoing 

Public‐Private‐Partnership with the City. Philips provided luminaire and system manufacturer, LMS/software as a service provider.   

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#  Project Name Project Overview 

(include project scope and scale)  Key dates & Status  Contractor Role 

 4 

City of Madrid ‐ Outdoor Lighting Project. Madrid Spain 

Upgraded 225k lights to LED with controls to deliver a 44% energy savings to the city. The new city lighting system benefits from a command panel capable of regulating the intensity and duration of lighting across the city according to where it is most needed. Currently the largest street lighting project upgrade to date. 

August 2014 – May 2015. Completed. 

Subcontractor (Luminaire Manufacturer) 

 5 

The Croydon and Lewisham, London, United Kingdom ‐ Street Lighting Project. London, UK 

Public‐private‐partnership for 25 years. Upgrade of 42k streetlights to LED with controls. The baseline energy savings are predicted to be in the order of 40‐50%, with additional savings when the dimming regime is implemented. 

2012 – 2037. Currently ongoing 

Private Finance Initiative with the City. Lighting Design, Luminaire and system manufacturer, LMS/software as a service provider. 

 6 

Washington Metropolitan Area Regional Transit Authority (WMATA) ‐ Enhanced Lighting for Parking Garages.  Washington, D.C. 

The ten (10) year performance contract includes the design, installation and maintenance of the 25 parking garage facilities for the WMATA system. Philips developed and is implemented a complete turnkey lighting solution with 13k LEDs and wireless controls; energy saving financing; 30%, 60% and 100% design and installation over a maximum of a two year period; operation and maintenance (O&M) of the lighting and controls for 10 years, and technology future proofing. 

November 2013 – November 2023. Currently ongoing. 

Prime (Luminaire manufacturer, installation, customer financing, energy metering, operations and maintenance). 

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#  Project Name  Project Overview  Key dates & Status  Contractor Role 

 7 

Energy Efficiency and Renewable Energy for DoD Installations – Department of Defense. Fort Sill, OK 

The Department of Defense’s Environmental Security Technology Certification Program (ESTCP) commissioned a team consisting of Philips Lighting and Lawrence Berkeley National Laboratory (LBNL) to study the performance of advanced lighting control systems at Fort Sill, OK.  3 systems covering 3k light points based on scalable control and communication technologies targeted different exterior lighting applications and offered different levels of functionality, energy, and maintenance cost savings. Project was named by the DoD as the ESTCP 2015 Project of the Year in the Energy and Water Category. 

April 2010 – March 2015. Completed. 

Prime (Luminaire and system manufacturer, LMS/software as a service provider, installation, auditing, labor and lifecycle services).  

 8 

The New NY Bridge LED Project. Tarrytown, New York 

Installed state‐of‐the‐art connected LED lighting system with CityTouch LMS on new Tappan Zee Bridge. The innovative system combines roadway, architectural lighting and controls covering 3.1 miles of bridge. 

January 2015 – January 2025. Currently ongoing 

Prime (Luminaire and system manufacturer, LMS/software as a service provider). 

9 LED Street lighting Upgrade. Szcecin, Poland  

City upgraded and converted their lighting to 4,985 Philips LED luminaires were installed, 1,888 which have CityTouch connector nodes. The connected lighting system provides energy savings up to 70% and reduce the city’s costs by approximately $400k/year. 

September 2014 – September 2015. Completed. 

Prime (Luminaire and system manufacture, LMS/software as a service provider) 

10 LED Street lighting Upgrade. Markham, Ontario 

City‐wide conversion of 12k traditional Cobra‐head style High Pressure Sodium (HPS) lighting units to Light Emitting Diode (LED) on most of the collector and arterial roads, and many residential streets. CityTouch software and maintenance is provided in the package as well as start‐up and data base conversion set‐up. The new LED system allows city staff to remotely monitor energy‐usage and outages and can be integrated with other city management systems. 

September 2013 – May 2015. Conversion completed. SaaS ongoing. 

Prime (Luminaire and system manufacturer, LMS/software as a service provider) 

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5.5 FORM 11 PROJECT REFERENCE FORM   

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The City of Los Angeles ‐Citywide Central LMS, Los Angeles, CA   Relevant Project Scope Element: LMS

Key Personnel and Role in Project Rob Mitchell – System Expert, Philips Lighting. David Baum – Project Manager, Philips Lighting

Date of Performance: January 2015 – January 2015

Date of Completion (or percentage complete):

January 2025

Dollar Value:  

$15,290,000 Project location:

Los Angeles, California

Client Reference:

Name/Title: Ed Ebrahimian

Address: 1149 S. Broadway, Ste. 200

Los Angeles, CA 90015

Phone: (213) 847-2020 Email: [email protected]

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description  

The City of Los Angeles selected Philips’ CityTouch System to be its single street lighting asset management system based on “the best product, at the best price.” The System remotely controls lighting fixtures, monitors energy use and status of lights, and provides automatic notification of outages and other events, easy installation and simple commissioning with the bureau's existing management systems, and futureproofing through software as a service delivery. 

Scale of the Project: 

Los Angeles has 215,000 street lights; 400 different street light styles; 4,500 miles of illuminated roadway; 165,000 street lighting converted to LED over the past 5 years. Philips is currently rolling out 110,000 CityTouch connector nodes on existing LED street lights. Philips will maintain and upgrade the system for 10 years. 

Nature and Extent of Proposer’s Involvement: 

As the manufacturer and comprehensive system provider, Philips delivered the City of Los Angeles a comprehensive street lighting asset management system including hardware, software, system interface, reporting, and comprehensive support. The CityTouch platform also sends automated reports to the BSL’s GIS asset/workflow management system via our AssetLink API. 

Key Issues and Innovative Solutions: 

Streamlined Maintenance and Improved Customer Service The 215,000 street lights in Los Angeles include more than 400 different styles distributed across 7,500 miles of roadway. Maintenance has traditionally depended on crews who scout the streets at night to identify outages ‐ that, and calls from citizens. The bureau handles 40,000 such calls per year. They needed to find new technology that could improve customer service, make people feel safer, and create a more livable city. 

Command & Control With the Philips CityTouch Lighting Management System, the City of Los Angeles has the capability to controls its street lighting through mobile and cloud‐based technologies from Philips. With Philips CityTouch, Los Angeles remotely manages more than 100,000 street lights to create a more livable city. 

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Tesla Supercharger Project Relevant Project Scope Element:

Fast‐charging stations – EPC and Program Management 

Key Personnel and Role in Project

Justin Dickstein, Engineering and Construction Oversight

Date of Performance:

2010‐Present  Date of Completion (or percentage complete):

Ongoing 

Dollar Value:  

$80,000,000

Project location:

U.S. Nationwide and Canada

Client Reference:

Carrington Bradley  

3500 Deer Creek Road , Palo Alto, CA  94304            

650.681.5073                                                        

Email: [email protected]

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description    

Tesla Motors has the goal of accelerating the world’s transition to electric mobility with a full range of increasingly affordable electric cars. To facilitate the EV transition, Tesla needed to aggressively deploy high‐power, fast‐charging stations – “Superchargers” – along major travel corridors throughout the United States. The Tesla Supercharger sites require large electrical switch gear designed to supply between 500 to 1,000 kilovolt Amp (kVA).  With a majority of electric utilities imposing a different set of standards, compliance was a major issue hindering this nationwide build‐out. 

Scale of the Project:  300 locations, 24 states, 3 Canadian provinces  

Nature and Extent of Proposer’s Involvement: 

Black & Veatch is performing overall program management as well as nationwide EPC services.  

Key Issues,  Innovative Solutions, Project Outcomes: 

Quick Base Online Program Management Tool. Black & Veatch collaborated with Tesla to develop an online project management that allows team members to monitor progress through real‐time status reports and a map view of project sites across the United States. Quick Base allows Tesla and Black & Veatch to upload, review, comment on, and approve drawings and other project‐related documents. 

Expedited Timeline. Through Tesla’s relationships with government agencies, along with Black & Veatch capabilities to handle permitting and utility coordination, we were able to expedite the timelines for Supercharge site deployments. Black & Veatch continues to provide the full scope of EPC services through 2016 and beyond as the Supercharger network expands. “Black & Veatch brought a lot of skills and relationships to the project. It’s one thing to build one supercharger site, but it’s a totally different thing to build one hundred at a time or have 40 or 50 in construction at any given time. Black & Veatch brought an ability to be able to expand rapidly, bring on the resources necessary and also manage the construction of a complex project like that all concurrently.” Kevin Kasseskert, Director Supercharger Development & Energy Efficiency, Tesla Motors, Inc. 

  

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Sprint Network Vision for Samsung  Telecommunications America  Relevant Project Scope Element: Overall program management and nationwide EPC services – full suite of wireless site development services to support a nationwide carrier/program

Key Personnel and Role in Project

Hunter Bickley, Regional Director ; Dave Hallowell, Project Manager; Meena Kapadia, Market Manager 

Date of Performance:

02/11/2011‐ Present Date of Completion (or percentage complete):

5/2016 

Dollar Value: $499.5 million Project location: United States

California – 1280 Sites; Illinois – 1080 Sites; 

Indiana – 670 Sites; Minnesota – 790 Sites 

Wisconsin – 100 Sites

Client Reference:

Tom Jasny , Vice President, WorldLink 

6200 Sprint Parkway, Overland Park, KS 66251 

214.207.9495  Email: tom.j@worldlink‐us.com

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description: This Network Vision program will provide an enhanced network experience for Sprint customers by improving voice quality and providing faster data speeds, while creating network flexibility, reducing operating costs and improving environmental sustainability. The end result will be network flexibility that will enable Sprint to adjust its network in the future to stay ahead of the latest communication data technologies, coverage and capacity needs.  

Scale of the Project: Planning & Engineering, Site Development, Installation, De‐Installation & Disposal, Optimization, Provisioning & Fulfillment, Service Assurance – Field, Training, and Lab Support services. 

Nature and Extent of Proposer’s Involvement: Black & Veatch has been providing a full suite of wireless site development services to support Samsung in its vital multiyear program implementing Network Vision, the next evolution of the Sprint network. Black & Veatch helped solve Samsung’s complex challenge with ability to scale turnkey expertise on a national basis.  

 

Key Issues, Innovative Solutions, Project Outcomes: 

Samsung had a complex issue in that deploying new technology on a competitive first‐to‐market basis is always a challenge. An additional challenge was that the existing network needs to remain in service while the Samsung equipment is deployed.  

Reached client goal of over 1,080 sites on air within the 18 month timeframe  

Black & Veatch helped to minimize the number of sites where additional leased space is required in order to keep costs to a minimum. The team was effective in negotiating with landlords to develop engineered solutions that are within the boundaries and guidelines of the existing lease rights and compound space limitations.  

Developed creative design approaches for use when first observations indicate that existing site footprints and structural integrity would likely not work. 

“WehaveanumberofskillswithinSamsung,butBlack&Veatchcomplementsourcapabilitieswiththeengineeringprogram,construction,safety,siteandcivilcapabilitiesthatwehavenotreallydevelopedintheU.S.market.”—TomJasny,VicePresidentWireless,SamsungTelecommunicationsAmerica

 

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Smart Streetlighting Upgrade – Jakarta, Indonesia Relevant Project Scope Element: LED Conversion

Key Personnel and Role in Project Chandra Vaidyanathan, President Director, Philips Lighting

Date of Performance:

November 2016 – June 2017 Date of Completion (or percentage complete): Estimated June 2017.

Dollar Value:  

Project location:

Jakarta, Indonesia

Client Reference:

Name/Title:

Address:

Phone: Email:

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description  

Jakarta’s 90,000 street luminaires with Philips Lighting energy efficient LED lights connected to a Philips CityTouch LMS. Project is on target for completion in only seven months with approximately 430 light points being connected per day.  

Nature and Extent of Proposer’s Involvement: 

Philips Lighting worked directly with the DKI Jakarta Government Office on the implementation of this project. Philips was directly responsible for lighting design, luminaire and system manufacturer, LMS/software as a service provider.  

Key Issues and Innovative Solutions: 

Improvement of Public Services The upgrades to LEDs will give the city of Jakarta the ability to enable their citizens to live safely and more comfortably in a city that is beautiful day and night.  

Forward thinking Smart City Planning & Execution Prior to the project, Jakarta’s streets and public areas relied almost entirely on conventional lighting technology with no remote monitoring capabilities. The key benefit of Philips CityTouch is that each light point is connected and performance data will be sent through existing cellular networks to the city’s lighting office (Industry & Energy Department) or operator. The data will enable the city officials to efficiently monitor the city’s lighting infrastructure and remotely manage illumination levels to match different needs by district. For example, in the evening when traffic is low, Jakarta’s lighting office can dim the lighting by 50 percent, resulting in additional energy savings. 

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City of Madrid ‐ Outdoor Lighting Project, Madrid Spain Relevant Project Scope Element: LED Conversion

Key Personnel and Role in Project Juan Sanabria, Market Leader, Philips Lighting Iberia

Date of Performance: August 2014 – May 2015

Date of Completion (or percentage complete):

May 2015

Dollar Value:  

Value of the contract is proprietary Project location:

Madrid, Spain

Client Reference:

Name/Title: Alexjandro Oliver

Address: c/Barco 22 – 28004

Madrid, Spain

Phone: 915880286 Email: [email protected]

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description:  

Philips Lighting upgraded 225k lights to LED with controls to deliver a 44% energy savings to the city. The new city lighting system benefits from a command panel capable of regulating the intensity and duration of lighting across the city according to where it is most needed. Currently the largest streetlighting project upgrade to date. 

Scale of the Project:  

Philips provided the City of Madrid with 225k new energy‐efficient lights, making the project the largest street light upgrade to date.  

Philips was part of a teaming collaboration with other companies to provide comprehensive solutions for the leading‐edge project. The upgrade includes 84,000 locally manufactured Philips LED lamps and luminaires, including 51,000 globe‐shaped lampposts and 33,000 LED plates installed within existing lampposts.  

Nature and Extent of Proposer’s Involvement: 

Philips Lighting was the luminaire provider for the project.  

 

Key Issues and Innovative Solutions: 

Cost Effective Solution The products, which deliver 44% in energy savings, financed the cost of the technology upgrade, at no additional cost to its citizens.  

Achieved Sustainable Goals Replaced lamps and lampposts are to be recycled by Ambilamp in accordance with current regulations for the safe disposal of products containing heavy metals, such as mercury. Philips is also reducing the city’s energy consumption thanks to energy efficient luminaires, extending the lifespan of the city lighting and controlling light pollution by enabling the regulation of the intensity of light when and where it’s needed. 

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New York City, Borough of Queens Relevant Project Scope Element: Borough of Queens, New York City LED Lighting Upgrade

Key Personnel and Role in Project Gerard Blandina, Sales Manager, Philips Lighting

Date of Performance:

11/1/15 – 11/1/16 Date of Completion (or percentage complete):

11/1/16

Dollar Value:  

$18.4M 

Project location:

Queens, New York

Client Reference:

Name/Title: Ghanshyam Patel, Director of Street Lighting, New York City

Address: 55 Water St. NY, NY 10041

Phone: (212) 839-3359 Email: [email protected]

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description  

Philips Lighting provided RoadFocus LED luminaires to replace the current 100w & 150w High Pressure Sodium (HPS) in the borough of Queens, New York.  Welschbach Electric managed the contract as Philips worked with Colonial Electric for Distribution and the Murphy Brothers as the local Agent in New York.  Voltage measurement controls were also provided on the luminaries as well.  

Scale of the Project: 

Replaced approximately 81,000 luminaries across the borough of Queens, New York over the course of 1 year.  Between 1,400 and 2,000 LED cobra head luminaries were delivered to Welsbach Electric each and every Friday for installation. Accommodations were made to “bulk” package the luminaires in cartons that contained between 15 and 20 luminaires (not one luminaire per box) – dramatically reducing waste and disposal costs.  Also, accommodations were made to have the truck “container” remain in the contractor yard for the week, allowing the contractor to use the container as storage to be depleted as the daily crews took their inventory for installation.  As the new truck delivered new product each Friday, the empty container was removed.  

Nature and Extent of Proposer’s Involvement: 

Philips Lighting provided the LED luminaires for the project.  Over the course of the installation there were no delays or majors issues with the manufacturing, supply or performance of the Philips luminaires.  The supply of those products helped Welsbach Electric Corporation successfully deliver their contracted scope of work with the City of New York Department of Transportation. 

Key Issues and Innovative Solutions: 

Safety & Community Benefits: As part of the Mayor’s Vision Zero Program, LEDs have been 

installed at the most dangerous intersections throughout Queens for improved safety for 

citizens, tourists, bikers & drivers and have provided positive feedback and improved safety 

throughout the area.  

“I haven’t got a single complaint” ‐ Queens Councilwoman 

Julissa Ferreras‐Copeland, NY Times, 7/11/16, over halfway 

through the Queens installation. 

 

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City of Buenos Aires ‐Outdoor Lighting Project Buenos Aires, Argentina Relevant Project Scope Element: LMS

Key Personnel and Role in Project: Rob Mitchell – Systems Expert, Philips Lighting.

Date of Performance: 2012 - 2016

Date of Completion (or percentage complete):

2016

Dollar Value:  

$58,000,000

Project location:

Buenos Aires, Argentina

Client Reference:

Name/Title: Rodolfo Pignatelli

Address: Bolívar 1

Buenos Aires, Argentina

Phone: - Email: [email protected]

Client Reference:

Name/Title:

Address:

Phone: Email:

Project Description  

Retrofitted the City of Buenos Aires Street Lighting System. Upgraded 91k lightpoints throughout the City (including light‐fixtures along avenues, streets and parks) with Philips LED technology and managed the entire database through the Philips CityTouch control system. The complete installation upgraded 70% of the lighting in Buenos Aires, saved 50% in operational costs, and significantly reduced annual CO2 emissions. Philips provided Buenos Aires with a scalable services platform by supporting adaptive applications, allowing Buenos Aires to now be able to implement new applications while working with their existing infrastructures. 

Scale of the Project: Project includes replacing 91,000 luminaries, within a three‐year period in three phases, with energy efficient fixtures, connected through the CityTouch central management system that accounts for more than 70% of installed street lighting luminaries. 

Nature and Extent of Proposer’s Involvement: Philips worked directly with the City of Buenos Aires on this effort through a public‐private‐partnership. Philips provided luminaire and system manufacturing, LMS/software as a service. Local electrical installers Lesko, Mantelectric, Sutec, Autotrol, and Ilubaires were used throughout the project.  

Key Issues and Innovative Solutions: 

Reduced Energy Consumption To reinforce a state policy aimed at achieving a green city and reduce power usage by over 6.5 million Euros per year. This project will help the Argentinian Government reduce power use and contribute to preserving the environment, since the emission of 23,600 tons of CO2 will be avoided. 91,000 luminaries will be retrofitted with LED technology (including those light‐fixtures along avenues, streets and parks).  

Remote Monitoring Philips developed a customized solution for the City of Buenos Aires based on its remote platform Starsense with CityTouch. The system enables to monitor each light spot of the network individually. In addition, the system allows programming of on, off and dimming lighting levels according to the specific needs, which dramatically reduces energy consumption 

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5.6 FORM 10 APPLICABLE M/WBE PARTICIPATION PLAN SUBMITTALS 

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SCHEDULE D: Compliance Plan Regarding MBE & WBE Utilization Affidavit of Prime Contractor 

MUST BE SUBMITTED WITH THE BID. FAILURE TO SUBMIT THE SCHEDULE

D WILL CAUSE THE BID TO BE REJECTED. DUPLICATE AS NEEDED.

Project Name:_City of Chicago Smart Lighting Project

Specification No.:___________________________________

In connection with the above captioned contract, I HEREBY DECLARE AND AFFIRM that I am a Vice President and a duly authorized representative of Black & Veatch Construction and that I have personally reviewed the material and facts set forth in the attached Schedule Cs regarding Minority Business Enterprise and Women Business Enterprise (MBE/WBE) to perform as subcontractor, Joint Venture Agreement, and Schedule B (if applicable). All MBEs and WBEs must be certified with the City of Chicago or Cook County in the area(s) of specialty listed.

Name of

MBE

Type of Work to be Performed in accordance with Schedule

Cs

Total MBE Participation in

dollars

MBE Participatio

n in percentage

Mentor Protégé Program

Credit Claimed

Total MBE Participation

in percentage

MillhouseEngineeringPole/AssetAssessments 1.25% % 1.25%Quantum LightFixtureConversion 10% % 10%TaylorElectric LightFixtureConversion 10% % 10%Evans LightFixtureConversion 10% % 10% % % % % % % % % % % % % % % % % % % % % % % % %

FOR CONSTRUCTION PROJECTS ONLY

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Name of

WBE

Type of Work to be

Performed in accordance with

Schedule Cs

WBE Participation

in percentage

Mentor Protégé Program

Credit Claimed

Total WBE

Participation in

percentage

CityLights LightFixtureConversion $ 6% % 6%Everlights DistributionandDisposal $ 2% % 2% $ % % % $ % % % $ % % % $ % % % $ % % % $ % % % $ % % % $ % % % $ % % % $ % % %

  Check here if the following is applicable: The Prime Co ds to enter into mentor protégé agreements with certain MBEs/WBEs listed above as indicated by entries in the “Mentor Protégé Program Credit Claimed” column. Copies of each proposed mentoring program, executed by authorized representatives of the Prime Contractor and respective subcontractor, are attached to this Schedule D. The Prime Contractor may claim an additional 0.333 percent participation credit (up to a maximum of five (5) percent) for every one (1) percent of the value of the contract performed by the MBE/WBE protégé firm. Total MBE Participatio Total MBE Participation % (including any Mentor Protégé Program credit): 31.25% Total WBE Participation Total WBE Participation % (including any Mentor Protégé Program credit): 8%

Total Bid

To the best of my knowledge, information and belief the facts and representations contained in the aforementioned attached Schedules are true, and no material facts have been omitted.

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5.7 FORM 12 PROPOSER’S AFFIDAVIT ‐IDENTIFICATION OF ALL WASTE AND MATERIAL HANDLING AND DISPOSAL  

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APPENDIX   

 

VOLUME I RFP: CHICAGO SMART LIGHTING PROJECT  

Chicago Infrastructure Trust 9 JANUARY 2017 

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APPENDIX| CHICAGO SMART LIGHTING 

 

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Appendix  

 1. SAS AGREEMENT ............................................................................................................. 3 

2. RESUMES ....................................................................................................................... 13 

3. 5. EDS SUBMITTAL ......................................................................................................... 28 

4. FORM 4 / SUPPLEMENTAL LIGHTING SPECIFICATION INFORMATION .......................... 30 

  See backup material in separate PDF 

5.   TERMS & CONDITIONS ................................................................................................. 40 

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 BLACK & VEATCH | PHILIPS    3 

 

 

1. SAS AGREEMENT

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CITYTOUCH SOFTWARE SERVICE AGREEMENT

This Software Service Agreement  (“Agreement”)  is made as of  [DATE]  (the “Effective Date”) between Philips 

Lighting  North  America  Corporation  (“Philips”)  and  [CUSTOMER]  (“Customer”)  and  governs  the  use  of  the 

CityTouch software service by Customer. Each of Philips and Customer are  individually referred to herein as a 

“Party” and, collectively, as the “Parties.” 

1. DEFINITIONS. As used in this Agreement, the following terms shall have the following meanings assigned 

to them:  

1.1 Account means  an  account  provided  by  Philips  to  Customer  to  allow  Customer  to  use  the  Software 

Service. 

1.2 Affiliate means  any  corporation,  company,  or  other  entity, which:  (i)  is  Controlled  by  Philips;  or  (ii) 

Controls Philips; or (iii) is under common Control with Philips. For this purpose Control means that more 

than fifty percent (50%) of the controlled entity’s shares or ownership interest representing the right to 

make decisions for such entity are owned or controlled, directly or indirectly, by the controlling entity. 

An entity is considered an Affiliate only so long as such ownership or control exists. 

1.3 Authorized User means an individual to which Customer has assigned a unique identifier and password 

to use the Software Service. 

1.4 CityTouch Connector Node means a device connected to a street lighting luminaire including hardware 

necessary  to  control  and  measure  the  performance  of  that  luminaire  and  to  communicate  with 

CityTouch Software Service.  

1.5 CityTouch  Ready  Luminaire  means  a  street  lighting  luminaire  equipped  with  communication  and 

lighting  control  hardware,  such  as  the  CityTouch  Connector  Node,  to  control  and  measure  the 

performance of that luminaire and to communicate with CityTouch Software Service.  

1.6 Confidential Information means Information (i) that is marked or labeled “Confidential”, “Secret” or the 

like  at  the  moment  of  disclosure  or,  in  case  of  oral  Information,  is  identified  as  confidential  and 

confirmed  in writing within 20 days after disclosure  thereof; or  (ii) of which  the confidential nature  is 

reasonably  apparent, where  Information means  any  drawings,  specifications,  photographs,  samples, 

models,  processes,  procedures,  instructions,  know  how,  technology,  software,  reports,  applied 

development engineering data, papers, and any other  technical or  commercial  information, data and 

documents  of  any  kind,  including  oral  information  but  excluding  any  Intellectual  Property  Rights  to 

which such Information relates. 

1.7 Customer Data means data provided by Authorized Users  through  the Software Service or other data 

delivered by Customer or an authorized partner of Customer. 

1.8 Documentation means the documentation provided by Philips in connection with the Software Service, 

either in electronic or printed format, including user manuals and user instructions. 

1.9 Fee(s) means  the  sums payable by Customer  for  the  Software  Service  for each CityTouch Connected 

Node as stated the applicable Purchase Order.   

1.10 Force Majeure Event means any exceptional event or circumstance beyond the reasonable control of a 

party ‐ whether or not foreseeable at the time of the Agreement ‐ as a result of which that party cannot 

reasonably  execute  its  obligations,  including,  without  limitation  acts  of  God,  natural  catastrophes 

including  earthquakes,  lightning;  hurricane,  flooding  or  volcanic  activities  or  other  extreme  natural 

conditions,  strikes,  lock‐outs,  war,  terrorism,  civil  unrest,  riots  and  similar,  sabotage;  vandalism; 

industry‐wide  shortages; cyberattacks or hacking of any  features and/or components of  the Software 

Service.  

1.11 Intellectual Property Rights or  IPR means patents, utility  certificates, utility models,  industrial design 

rights,  copyrights,  database  rights,  trade  secrets,  any  protection  offered  by  law  to  information, 

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semiconductor  IC  topography  rights  and  all  registrations,  applications,  renewals,  extensions, 

combinations, divisions, continuations or reissues of any of the foregoing. 

1.12 Quotation shall mean any quotation delivered to Customer by Philips.  

1.13 Purchase Order shall mean a Quotation that has been accepted in writing by Customer.  

1.14 Software Service means the CityTouch software application or combination of software applications for 

each CityTouch Connected Node,  including, but not  limited  to  the  required hosting  infrastructure, as 

specifically described in the Software Service Description. 

1.15 Software Service Description means the description of Software Service as described in the Quotation.   

1.16 Start Date means, with respect to each CityTouch Connector Node, the date that a CityTouch Connector 

Node is shipped by Philips to Customer. 

1.17 Term means, with respect to each CityTouch Connector Node, a period of ten (10) years commencing on 

the Start Date. 

2. PROVISION OF SOFTWARE SERVICE(S)  

2.1 The Software Services described herein are offered in connection with the CityTouch Connected Nodes 

that are  sold by Philips  to Customer pursuant  to Philips Standard Terms and Conditions of Sale.   The 

Parties acknowledge and agree that the Fee and the total number of CityTouch Connected Nodes shall 

be as specified in each applicable Purchase Order. The terms of this Agreement shall apply with respect 

to  Software  Services  provided  in  connection  with  each  CityTouch  Connected  Node  purchased  by 

Customer in connection with a Purchase Order.   

2.2 During  the  Term,  Philips  will  provide  Customer  with  the  Software  Service  in  accordance  with  the 

Software Service Description and shall deliver Documentation  to Customer, as amended  from  time  to 

time.  

2.3 Philips may from time to time change the working methods, communication systems, Software or any 

components  of  the  Software  Service,  and  related  Documentation,  provided  that  Philips  will  not 

materially reduce functionality of the Software Service.  

2.4 Customer hereby acknowledges and agrees as follows:  

2.4.1 The  functionality  of  the  Software  Service  requires  CityTouch  Ready  Luminaires  and  proper 

installation of the CityTouch Connected Node. Philips provides and maintains a list of compatible 

luminaires, Customer shall be solely responsible for ensuring that  its  luminaires are and remain 

compliant with the Software Service requirements. 

2.4.2 The  functionality of  the Software Service relies on  the availability of services provided by  third 

party service providers, including connectivity to the internet and communication services from 

telecommunication providers and mobile operators  that are outside of Philips’  control. Philips 

shall not be responsible for any downtime in the Software Service due to any failure of such third 

party service providers.  

2.4.3 Customer shall comply with the following in connection with the use of the Software Service: 

(a) use a management computer system complying with the minimum hardware requirements as described in the Documentation;

(b) arrange proper Internet access for use by their management computer comply with technical PC requirements as described in Documentation; and

(c) use one of the recommended operating systems, software tools and browsers as specified in Documentation.

2.5 All title, ownership and interest in Customer Data remains with Customer.  

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2.6 Philips and its suppliers may provide certain features or services as part of the Software Service that rely 

upon device‐based  location  information, which use GPS  (where available) and/or  cell  tower  locations 

and  or  recorded  information.  To  provide  such  features  or  services, where  available,  Philips  and  its 

partners  must  collect,  use,  transmit,  process  and  maintain  location  data  of  the  CityTouch  Ready 

Luminaires,  including  but  not  limited  to  the  geographic  location  of  lighting  assets  and  information 

related  to  this Agreement.  This  includes  device  or  equipment  types.  Subject  to  Section  9,  Customer 

agrees that Philips and  its partners may collect, use, transmit, process and maintain such  location and 

account data to provide and improve such features or services.  

2.7 Philips will  provide  the  Software  Service  for  the  sole  purpose  of managing  street  lights  and  related 

assets. Customer shall not and shall not allow others to rely on data provided by the Software Service 

for  any  other  applications  or  purposes  than  the  Software  Service,  including  for  applications  or  in 

situations  where  precise  information  is  needed  or  where  erroneous,  inaccurate,  time‐delayed  or 

incomplete  location data may  lead  to  serious  incidents,  including death, personal  injury, property or 

environmental  damage.  Philips  does  not  guarantee  and  disclaims  any  liability  for  the  availability, 

accuracy, completeness, reliability, or timeliness of data generated or displayed by the Software Service 

for any purpose other than managing Customer’s street lights.  

2.8 Philips shall use reasonable skill and due care in providing the Software Service, but neither Philips nor 

any of  its content providers or partners guarantees the availability, accuracy, completeness, reliability, 

or timeliness of data generated or displayed by the Software Service, and Customer shall not rely on the 

Software Service(s) for those other applications or purposes. Any location‐based features or services are 

not intended or suitable for use as an emergency locator system.  

2.9 Philips shall make the Software Service generally available 24 hours a day, 7 days a week, excluding any 

(i) planned downtime (for, among other things, maintenance, updating and repair purposes), which shall 

be communicated  to Customer at  least 8 hours prior  to such downtime or  (ii) any other not‐ planned 

downtime, without prior notice, caused by any unanticipated or unscheduled unavailability of any part 

of the Software Service, including but not limited to any system failures, connectivity issues for Internet 

access or mobile connectivity, or due to Force Majeure or any circumstances beyond Philips’ reasonable 

control. Except in the case of gross negligence or willful misconduct by Philips, Philips will not be liable 

for damages related to downtime of the Software Service.  

2.10 As detailed in the Software Service Description, the Software Service will include the provision of hosting 

services, at no additional  cost  to Customer, which  shall  include, but not be  limited  to:  firewalls, data 

center infrastructure, and redundancy and backup functionality.  

3. USE OF SOFTWARE SERVICE(S)   

3.1 During  the  Term,  Philips  grants  Customer  a  non‐exclusive,  non‐transferable,  limited  right  to  permit 

Authorized Users to use the Software Service in accordance with the Agreement for the sole purpose of 

managing street lights and related assets.  

3.2 Customer shall not:  

3.2.1 copy, decompile, reverse engineer, disassemble or otherwise discover any software or protocols 

that Philips uses to provide the Software Service(s), or permit any other party to do so;  

3.2.2 access the Software Service(s) for other purposes than those mentioned above in this Section 3,  

3.2.3 access the Software Service by other means than via the  identified Authorized Users that must 

use the dedicated user interface; 

3.2.4 sublicense,  resell,  distribute,  lease,  rent,  loan,  time‐share,  operate  as  a  service  bureau  or 

otherwise distribute or provide access to the Software Service other than to Authorized Users, or 

otherwise generate income from the Software Service; or 

3.2.5 remove, modify  or  obscure  any  copyright,  trademark  or  other  proprietary  rights  notices  that 

appear during the use of the Software Service on the user interface. 

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4. Customer’s Obligations  

4.1 Customer  is solely responsible for  installation of the hardware  in accordance with the Documentation.  

Upon installation of the hardware, Customer shall contact Philips and provide reasonable assistance to 

Philips in order to permit Philips to complete the final commissioning process for the Software Services.  

4.2 Customer  shall  ensure  that  all  Authorized  Users  use  the  Software  Service  in  accordance  with  all 

Documentation provided by Philips, including the user manuals and user instructions.   

4.3 Philips  shall  provide  Customer with  an Account  providing  access  to  the  Software  Services.  Customer 

shall  be  solely  responsible  for maintaining  the  confidentiality  and  security  of  its Account  and  for  all 

activities that occur on or through its Account. Customer shall immediately notify Philips of any security 

breach of the Account, loss of passwords or unauthorized use of the Software Services. Philips shall not 

responsible  for any  losses arising  from  the unauthorized use of  the Account as a result of Customer’s 

negligence, willful misconduct or failure to comply with the terms and conditions of this Agreement or 

the Documentation.  Customer is solely responsible for ensuring that any and all of the Authorized Users 

comply with the terms of this Agreement and are bound by confidentiality provisions as protective of 

Philips’ confidential information as those contained in this Agreement. Customer will be responsible for 

the security of the passwords provided to the Authorized Users and prevent any unauthorized access or 

use of the Software Service.  

4.4 Customer  is  solely  responsible  for any materials,  instructions or content  transmitted or  saved via  the 

Software  Service. Customer  shall  ensure  that  any Customer Data  complies with  all  applicable  law or 

does not infringe any intellectual property rights.  In the event that Philips, any competent authority or a 

third party claims that such material, instruction or content has been transmitted or saved through the 

Software Service does not  comply with applicable  law or  infringes  intellectual property  rights, Philips 

shall have the discretion to remove such material or, at Philips’ discretion, terminate Customer’s access 

to the Software Service.  

4.5 Customer hereby agrees  to provide all necessary and  relevant  information as  requested by Philips  in 

order for successful deployment and performance of the Software Services, including, but not limited to, 

site  information, plans, drawings,  information on  construction. Customer  shall be  responsible  for  the 

accuracy  of  the  information  provided  and  Philips  reserves  the  right  to  adjust  the  Fees  in  the  event 

incorrect, incomplete or inaccurate information has been provided by Customer.   

4.6 Customer shall inform Philips of any observed defects in the Software Services and shall support Philips 

in identifying and investigating any defect.  

4.7 Customer will be wholly  responsible  for  the acts or omissions of  its personnel and any other person, 

entity or agent acting on its behalf.  

4.8 Philips shall only process personal data, such as e‐mail addresses to access the Software Service, to the 

extent  necessary  to  fulfill  the  Software  Service  obligations  under  this  Agreement.  Customer  hereby 

warrants that it is legally authorized to give access to such personal data and consents to the processing 

thereof by Philips and/or its Affiliates for the purposes described in this Agreement.  

5. Fees; Payment  

5.1 Philips shall invoice the Fees in respect of the Software Service at the amounts and on the basis set out 

in the Purchase Order. Unless otherwise set forth on the Purchase Order, Philips shall invoice all Fees for 

the Term at the Start Date.   

5.2 The Fee for the Software Service is based on the number of CityTouch Connected Nodes for which the 

Software Service  is being used.   The number of CityTouch Connected Nodes shall be set  forth  in each 

applicable Purchase Order.   

5.3 All sums due hereunder will be paid  in US Dollars and does not  include value added  tax or any other 

taxes,  duties  or  similar  levies,  now  or  hereafter  enacted,  applicable  to  the  performance  under  this 

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Agreement. Philips is allowed to add taxes, duties and similar levies to the Fee where Philips is required 

or enabled by law to pay or collect them and these will be payable by Customer in addition to the Fee.  

5.4 Net  payment  is  due within  thirty  (30)  days  of  date  of  invoice.  In  addition  to  any  other  rights  and 

remedies Philips may have under applicable law, interest will accrue on all late payments at rate equal 

to the lesser of 12% per annum and the maximum rate of interest allowable under applicable laws.  

5.5 Customer  shall  not  set‐off  or  deduct  any  damages,  costs,  charges,  expenses,  debts,  sums  or  other 

amounts owed  (contingently or otherwise)  in connection with  this Agreement  (howsoever arising and 

whether present or future,  liquidated or unliquidated) from monies due or which may become due to 

Philips under this Agreement or any other agreement.  

5.6 In  the  event  of  any  default  by  Customer  in  the  payment  of  any  amounts  due,  Philips may  require 

payment  in  advance  or  other  payment  terms  as  a  condition  to  further  performance  under  this 

Agreement,  and  Philips  may,  in  addition  to,  any  other  rights  and  remedies  available  under  the 

Agreement or at law, after giving not less than 7 days’ notice to Customer, suspend, delay or reduce the 

performance under  this Agreement until Philips has  received payment  from Customer. Where Philips 

suffers delay or incurs cost as a result of suspending or reducing its performance under this Agreement 

Philips will be entitled to payment of such cost incurred (including legal fees) and its reasonable profit.  

5.7 The fees are based on usage by Customer in accordance with the Service Description. In case of material 

deviations  from  that  usage,  or  usage  that  deviates materially  from  customary  usage,  Philips,  acting 

reasonably, reserves the right to charge additional fees.  

6. Warranty  

6.1 Philips represents and warrants to Customer (“Warranty”) that it will perform the Software Service with 

reasonable  skill,  care  and  diligence,  and  in  accordance with  this  Agreement,  including  the  Software 

Service Description and the Documentation.  

6.2 For  the  avoidance  of  doubt,  the Warranty  under  this  Section  only  covers  the  Software  Service,  and 

excludes any and all other warranties, including product warranties. 

7. Failure; Exclusions and Limitations  

7.1 If the Software Services fails to operate in accordance with the Warranty, and subject to the exclusions 

and  limitations set  forth  in  this Agreement, Philips' sole and exclusive obligation, and Customer’s sole 

and exclusive right, with respect to claims under this Warranty will be limited, at Philips' option, either 

(a) modification or replacement of the portion of Software Service that does not meet the Warranty, or 

(b)  termination of  the Software Service and a  refund of  the unamortized portion of  the Fees paid  to 

Philips. Philips will have a reasonable time to modify the Software Services or credit Customer.   

7.2 Customer  shall ensure  that Philips has access  to all  items  required  to undertake  the work needed  to 

remedy the defects. Customer shall provide assistance and facilities as may be reasonably required by 

Philips  or  its  employees  for  the  investigation  and  remedial  works  set  forth  in  this  Section.  Such 

assistance includes allowing access to all specifications, designs, records or other available information. 

For  the avoidance of doubt, Philips will not be  responsible  for any  traffic management  in  connection 

with such repairs.  

7.3 Philips will have no  liability under  the Warranty  (i) unless Philips  is notified  in writing promptly upon 

Customer’s  discovery  of  the  failure  or  defect;  or  (ii)  in  the  event  that  Customer  is  in  breach  of 

Customer’s payment obligations hereunder.  

7.4 Philips will have no obligations under this Warranty and this Warranty will be void if the alleged failure 

or non‐conformance of the Software Service is found to have occurred as a result of:  

7.4.1 any acts of God and/or other Force Majeure events;   

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7.4.2 electrical  supply  conditions,  including  supply  spikes,  over‐voltage/under‐voltage  and  Ripple 

Current  control  systems  that  are  beyond  the  specified  limits  as  defined  by  relevant  supply 

standards (e.g. EN 50160 norms) in connection with the Software Services;  

7.4.3 equipment being subject to corrosive environments, excessive wear and tear, lightning, neglect, 

carelessness,  accident,  abuse,  misuse,  improper  or  abnormal  use  of  equipment  used  in 

connection with the Software Services; 

7.4.4 any attempt at repair, alteration or modification the hardware or Software Services in a manner 

not authorized by Philips in writing;  

7.4.5 operation outside the electrical values, operating range and environmental conditions provided 

in the specifications, application guidelines, IEC standards or the  Documentation;  

7.4.6 any defect or  failure  to perform  resulting  from misapplication,  improper  installation,  improper 

operation, abuse or contamination;  

7.4.7 any defect of any hardware or luminaires or other equipment not supplied by Philips; or 

7.4.8 any  use  of  the  Software  Service with  luminaires  that  are  not  designated  as  CityTouch  Ready 

Luminaires. 

7.5 In  the  event  of  a  claim  for  failure  or  non‐compliance,  if  Philips  carries  out  any  test  as  required  by 

Customer and the result of such test shows the Software Service is not in accordance with the provisions 

of  this Agreement  then Philips  shall bear  the  cost of  these  tests.  In  all other events, Customer  shall 

compensate Philips for the costs incurred.  

7.6 The  warranty  provisions  are  exclusive  and  are  given  and  accepted  in  lieu  of,  and  PHILIPS  HEREBY 

EXPRESSLY DISCLAIMS, ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING 

WITHOUT  LIMITATION  ANY  WARRANTY  AGAINST  INFRINGEMENT  OR  IMPLIED  WARRANTIES  OF 

MERCHANTABILITY  OR  FITNESS  FOR  A  PARTICULAR  PURPOSE.  An  essential  purpose  of  the  limited 

exclusive  liabilities  and  remedies  under  the Warranty  is  the  allocation  of  risks  between  Philips  and 

Customer, which allocation of risks is reflected in the Fee.  

7.7 No warranty or agreement varying or extending the Warranty and limitation of remedy provisions may 

be relied upon by Customer unless it is in writing and signed by Philips’.  

7.8 PHILIPS,  ITS AFFILIATES’ AND  ITS SUPPLIERS’ TOTAL LIABILITY FOR ANY AND ALL CLAIMS OR ACTIONS 

ARISING  FROM OR RELATED  TO  THIS AGREEMENT WILL BE  LIMITED  TO  THE  TOTAL  FEES DUE  FROM 

CUSTOMER TO PHILIPS UNDER THIS AGREEMENT FOR THE 12 PRECEDING MONTHS.  

7.9 TO  THE MAXIMUM  EXTENT  PERMITTED  BY  LAW,  THE  LIABILITY OF  PHILIPS,  ITS  AFFILIATES  AND  ITS 

SUPPLIERS TO CUSTOMER UNDER THIS AGREEMENT WILL NOT  INCLUDE LIABILITY FOR LOST PROFITS, 

INDIRECT,  INCIDENTAL,  SPECIAL,  PUNITIVE OR  CONSEQUENTIAL DAMAGES, OR  CLAIMS  FROM  THIRD 

PARTIES OR  THE PUBLIC, OR ANY  LOSS OF BUSINESS, REVENUE OR DATA, WHETHER BASED UPON A 

CLAIM  OR  ACTION  OF  TORT,  CONTRACT,  WARRANTY,  NEGLIGENCE,  STRICT  LIABILITY,  BREACH  OF 

STATUTORY DUTY, OR  ANY OTHER  LEGAL  THEORY OR  CAUSE OF  ACTION,  EVEN  IF  ADVISED OF  THE 

POSSIBILITY OF SUCH DAMAGES.  

7.10 The provisions in this Agreement are for the protection of the parties hereto only and will not establish, 

of themselves, any liability to third parties or the public. Nothing in this Agreement will be construed to 

create any duty to, any standard of care with reference to, or any liability to any person not a party to 

this Agreement.  

8. Intellectual Property Rights Indemnification  

8.1 Subject  to  the provisions of Section 7, Philips  shall  indemnify Customer  for any claim  finally awarded 

against Customer  that  the  Software  Service provided pursuant  to  this Agreement  infringes  any  third 

party  Intellectual Property Right  (“IPR”), provided  that Customer:  (i) provides Philips prompt written 

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notice of  a  claim;  (ii)  grants  Philips  full  and  complete  information  and  assistance necessary;  and  (iii) 

grants Philips sole control of handling of the claim.  

8.2 Customers sole remedy under this Section 8 will be as follows, at Philips’ option to (i) procure the right 

for  Customer  to  use  the  Software  Service;  (ii)  replace  or  modify  the  Software  Service  to  avoid 

infringement; or (iii) refund to Customer the Fees paid for a Software Service that has not been provided 

due to applicability of this Section.  

8.3 Philips will have no obligation for any claim of infringement arising from:  

8.3.1 Philips' compliance with Customer's designs, specifications, or instructions;  

8.3.2 Philips' use of technical information technology supplied by Customer;  

8.3.3 modifications to the Software Service by Customer or its agents; or 

8.3.4 use of the Software Service other than in accordance with the specifications and/or instructions 

and the terms hereof. 

8.4 Customer  shall  indemnify Philips,  its Affiliates,  its officers, agents,  suppliers and employees harmless, 

against all liability, loss, cost, damages, claims or expenses (including reasonable attorney’s fees) arising 

out of any claims or suits that may be brought or made against such parties arising from (i) any breach of 

this Agreement by Customer or (ii) any allegation of infringement of third party IPR, where such claim or 

suit is based upon the combination, operation, modification, or use of the Software Service by Customer 

or Customer's Authorized Users,  if  such claim of  infringement would have been avoided but  for  such 

combination, operation, modification, or use.  

9. Confidentiality  

9.1 Each  Party  (the  "Receiving  Party")  shall  retain  in  confidence  and  shall  not  disclose  or  use  for  any 

purpose, except  in  the performance of  this Agreement,  the  terms of  this Agreement and any and all 

information about the business or customers of the other Party or any of their Affiliates which  it may 

acquire  in  any  form  from  the  other  Party  (the  "Disclosing  Party")  by  virtue  of  this  Agreement 

("Confidential  Information")  and  will  not  disclose  such  Confidential  Information  to  any  third  party 

without the prior written consent of the Disclosing Party, except as permitted herein and except where 

required  by  law.  Notwithstanding  the  foregoing,  "Confidential  Information"  shall  not  include 

information which:  (a)  is  in  the public domain  at  the  time of  its disclosure  to  the Receiving Party or 

which  thereafter  enters  the  public  domain  otherwise  than  by  any  breach  of  this  Agreement;  (b)  is 

already  known  to  or  in  the  possession  of  the  Receiving  Party  at  the  time  of  its  disclosure  by  the 

Disclosing Party as evidenced by the Receiving Party's records; or (c) is lawfully acquired at any time by 

the Receiving Party without  restrictions  from  a  third party without breach of  confidentiality by  such 

third party.  

9.2 Notwithstanding  Subsection  9.1,  (a)  Philips  shall  be  permitted  to  disclose  Confidential  Information 

relating to the Software Services to representatives or affiliates to the extent necessary to perform the 

Software  Services;  and  (b)  in  the  event  that  a  Receiving  Party  is  required  by  law  to  disclose  any 

Confidential  Information such Party may so disclose, provided that  it shall, to the extent permitted by 

law,  first  inform  the  Disclosing  Party  of  the  request  or  requirement  for  disclosure  to  allow  an 

opportunity for the Disclosing Party to apply for an order to prohibit or restrict such disclosure.  

9.3 Each Party shall be responsible for any breach of this Section 9 by its representatives and any person to 

whom  it  discloses  any  Confidential  Information.    The  Parties  agree  that  a Disclosing  Party would  be 

irreparably  injured  by  a  breach of  this Agreement  by  a Receiving  Party  and  that monetary  damages 

would not be a  sufficient  remedy. Therefore,  in  such event,  the Disclosing Party  shall,  in addition  to 

other remedies available to it, be entitled to equitable relief, including injunctive relief without proof of 

actual damages, as well as specific performance. 

9.4 The obligations of confidentiality herein shall survive the expiration or termination of this Agreement for 

a period of three (3) years.  

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10. Data Integrity and IT Security  

10.1 In connection with the Software Services, Philips will use customary measures for  IT security and data 

integrity in accordance with generally accepted industry standards for similar applications.  

11. Expiration; Termination; Breach  

11.1 This Agreement will expire at  the end of  the Term, unless  terminated earlier  in accordance with  the 

provisions hereof.  

11.2 Either Party may  terminate  this Agreement  if  the other Party materially breaches  the Agreement and 

does not cure such breach within thirty (30) days after receiving written notice from the non‐breaching 

Party specifying the nature of such breach.  

11.3 Philips may  terminate  this Agreement  if Customer breaches a payment obligation and does not  cure 

such breach within ten (10) days after receiving written notice from Philips regarding such breach.  

11.4 Either Party may terminate this Agreement immediately if the other Party makes an assignment for the 

benefit of creditors, files a petition in bankruptcy, is adjudged bankrupt, becomes insolvent or is placed 

in the hands of a receiver.   

12. Consequences of Termination or Expiration  

12.1 In case of the expiration or earlier termination of this Agreement Customer shall immediately cease to 

use the Software Service at the end of the Term and shall have no further right of use unless Customer 

signs a new Service Agreement with Philips.  

12.2 If Philips terminates this Agreement due to a breach by Customer, Customer shall pay Philips all unpaid 

Fees for the Software Service provided through to the end of the Term, and all Fees attributable to the 

remaining period of the Term.  

12.3 On the   request of Customer, which request must made within 30 days after the date of termination, 

Philips shall make available to Customer all Customer Data for download via an  internet connection  in 

“comma separated value” (.csv) format with attachments in their native format. After this period, Philips 

has no obligation to maintain or migrate any Customer Data.  

13. Governing Law; Dispute Resolution  

13.1 This Agreement and all claims related to it shall be governed and construed in accordance with the laws 

of the State of New Jersey without giving effect to its choice or conflict of law provisions.  ANY ACTION, 

DEMAND,  CLAIM  OR  COUNTERCLAIM  ARISING  UNDER  OR  RELATING  TO  THIS  AGREEMENT WILL  BE 

RESOLVED BY A  JUDGE ALONE AND EACH OF PHILIPS AND CUSTOMER WAIVE ANY RIGHT TO A  JURY 

TRIAL THEREOF.  

14. Miscellaneous  

14.1 In the event either Party is unable to perform any of its obligations under this Agreement due to a Force 

Majeure Event, its performance will be excused, and the time for performance will be extended for the 

period of delay or  inability  to perform due  to  such Force Majeure Event; provided  that any payment 

obligation will not be delayed more than ten days.  

14.2 In the event Customer suggests to Philips improvements of the Software Service, Philips and its Affiliates 

will have all right, title and  interest to such suggestion and Philips will be entitled to use the feedback 

without any restriction.  

14.3 Customer may not  assign  this Agreement,  directly  or  by  operation  of  law, without  the  prior written 

consent of Philips. Any attempted assignment without such consent will be of no force or effect. Philips 

may assign this Agreement without Customer’s consent to one of its Affiliates or to a third party in the 

event of sale of all or substantially all of the assets of its CityTouch business.  

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14.4 Nothing  in  this  Agreement  shall  create  a  joint  venture,  partnership  or  principal/agent  relationship 

between the Parties. Neither Party has authority to make any commitment of any kind or to take any 

action binding upon the other, without the other Party’s prior, written authorization.  

14.5 In  the event  that any provision of  this Agreement  is held  to be  invalid,  illegal or unenforceable,  such 

provision will be deemed amended to achieve the economic effect of the intent of the Parties in a valid, 

lawful and enforceable manner.  

14.6 This Agreement constitutes the entire agreement regarding the subject matter hereof and supersedes 

all  prior  agreements,  understandings  and  communications  oral  and  written,  between  the  Parties 

regarding the subject matter hereof and may not be amended except in writing signed by an authorized 

representative of both Parties.  No amendment of this Agreement will be effective or binding upon the 

Parties  unless  made  in  writing  specifically  referring  to  this  Agreement  signed  by  an  authorized 

representative of each of the Parties.  The failure or the delay of either Party to enforce any provision of 

this Agreement will not constitute a waiver of such provision nor a waiver to enforce it.  

14.7 All communications between the Parties with respect to this Agreement will be in writing and in English. 

A notice will be deemed received on the date of personal delivery or deliver by commercial courier, or 

receipt of email has been confirmed, Customer shall send legal notices to Philips to:  

Philips Lighting North America Corporation 200 Franklin Square Drive Somerset, New Jersey 08873, USA Attn: Legal Department 

14.8 This Agreement may be executed in counterparts and may be exchanged by fax or e‐mail when signed, 

each of which shall be deemed to be an original, and all of such counterparts shall together constitute 

one  instrument. This Agreement may be executed and delivered by facsimile or by email  in a portable 

document format (.pdf) and delivery of the signature page by such method will be deemed to have the 

same effect as if the original signature had been delivered to the other Party.  

IN WITNESS WHEREOF, the Parties have executed this Software Services Agreement as of the date set 

forth herein. 

Philips Lighting North America Corporation 

By:__________________________________ 

Name:  

Title:

[CUSTOMER] 

By:__________________________________ 

Name:  

Title

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2. RESUMES 

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   William (Hunter) Bickley Program Director 

William(Hunter)Bickleyhasexperienceanalyzingdisciplines,increasingproductivity,andestablishingmethodologies.Hehascreatedsynergies,streamlinedprocesses,andiscurrentlyaProgramDirectorinourOverlandParkofficeresponsibleforthedesignanddeploymentofa3200milenetworkutilizing85,000existingpoles.HunterisahighlyexperiencedprofessionalinthesuccessfulmanagementaspectsoflargeEPCprojects.

PROJECT EXPERIENCE  Black & Veatch, Overland Park, KS | 2013 – Present 

ProgramEngineeringExecutionDirector,KentuckyInformationHighwayProject. ResponsibleforprocessexecutionbyEngineeringandSiteAcquisitionteams InterfacewithStategovernmentofficials Managedstafflevelstomeetcommitmentstoprojectcompletion Promotedallsafetyinitiatives

Black & Veatch, Overland Park, KS | 2013 – 2015  

ProgramOperationsDirector,NetworkVisionProject. Responsibleforprocessdevelopmentacrossallprojectexecutionteams Definedopportunitiesforadditionalrevenuepotential CoordinatedwithPMOtopromotenewbusinesswithexistingclients Managedstafflevelstomeetcommitmentstoprojectcompletion Promotedallsafetyinitiatives

Black & Veatch, Walnut Creek, CA| 2012 – 2013  

AssociateDirectorProjectExecution,NetworkVisionProject. Responsibleforallexecutionaspectsoffullscope3Gand4Gwork Reconfiguredinternalteamsandcreatedafunctionalbasedapproachwithaccountabilityfor

results Createdsynergiesbetweenprojects(NetworkVisionandTurf)tomaximizeresourceutilization ReengineeredtrackingandreportingprocessestofocusonKPImetrics Reducedcostsbymovingfromaresourcebasedmodeltomilestonebasedoutputforproduction

model Streamlinedclose‐outprocesstoreduceadministrativeburden

Black & Veatch, Chicago, IL | 2011 – 2012  

RegionalDirector,NetworkVisionProject. Responsibleforallaspectsoffullscope3Gand4Gwork,reconfiguredinternalteamsandcreated

afunctionalbasedapproachwithaccountabilityforresults Developedeffectiverunrateoperatingmargins,createdsynergiesbetweenBlack&VeatchPM

servicesandCX(IntegrationServices)withthreekeysuppliers ReengineeredtrackingandreportingprocessestofocusonKPImetrics Reducedcostsbymovingfromaresourcebasedmodeltomilestonebasedoutputforproduction

model Streamlinedclose‐outprocesstoreduceadministrativeburden

PROGRAM DIRECTOR

Specialization: Program Management, Project Support 

Office Location Overland Park, KS 

Year Started with B&V 2009 

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Steve Truebner Account Manager – Public Section Solutions 

RELEVANT EXPERIENCE  

SteveleadsPhilipsLightingPublicSectorSolutionsTeamintheCentralUnitedStates,andisdedicatedtocomprehensivelightingpartnershipswithstateandlocalentities.Hehasover18yearsofexperienceworkinginandwiththepublicsectorinover26states.Abackgroundinorganizationandcommunications,Steveappliesthoseskillstocreateacollaborativeteamatmospherewheretheclienttrulyunderstandstheprocessandisco‐authoringacustomizedprojectthatwillachievetheirgoals.

REPRESENTATIVE KEY INDUSTRY EXPERIENCE Colorado Department of Transportation, Denver, CO 

AccountExecutive.Responsibleforthecomplex,guaranteedenergyperformancecontract,acrosssixregionsandover300uniquebuildingsfortheColoradoDepartmentofTransportation.Leadershipontheprojectrequiredregularcollaborationwithmultiplecontractorsandtechnologiestoprovidecomprehensivesolutionforcustomer.Alsodemandedimportantalignmentwithseverallayersofdecisionmakers,insidetheDOTandacrossotheragencieswithintheState.CompletionDate:2014

Colorado Department of Corrections, Denver, CO AccountManager.ResponsiblefortwoenergyperformancecontractswiththeColoradoDepartmentofCorrections.Aspartofthisproject,participatedinaPublic‐PrivateAdvisoryCommitteewiththeStateandotherinvolvedcontractorstohelpthecustomerestablishstandardsandparametersfortheproject.SuccessfullydeliveredthefirsttwoprojectsfortheCDOC–bothon‐timeandwithinbudget.Bothprojectshavebeenexceedingenergysavingsexpectationssinceinstallation.CompletionDate:Twoprojects‐2001and2012 

Utah Army National Guard, Draper, UT AccountExecutive.Responsibleforamulti‐phased,energyperformancecontractco‐authoredbythecustomerteamandcontractorprojectdevelopmentteam.CompletionDate:2012

 

 

 

 

 

 

 

 

ACCOUNT MANAGER 

Specialization: Account Management, New Business  

Office Location Rosemount, IL 

Education  B.A, Political Science, Colorado State University, Fort Collins, Colorado 

Professional Registration LEED AP 

Year Started with Philips 2014  

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Robert Mitchell Global Product Manager – CityTouch ‐ Technology Deployment 

Robhas20years’experiencededicatedtotheprofessionalB2Blightingsector,withdeepknow‐howforwinninginthesoftware,systemsandservicesspacearoundlighting.HisworkcontinuestodrivethoughtleadershiparoundSmartLEDSystemsforpubliclighting.Hisexperienceincludesindoorandcommerciallightingsectors,andoutdoorpubliclightingsectorwherehehasplayedaleadingroleinthedevelopmentofCityTouchfromanincubator‐stagestart‐uptoaglobalmarketleader.RobwasinstrumentalintheintegrationofCityTouchintothePhilipsGlobalSystemsbusiness,placinghimattheforefrontofthewidertransformationofPhilipsLightingSolutions.Hisexperiencespansproductandportfoliodevelopment,marketintroductionsandapplicationsdevelopmentforsoftwareandhardware. 

RELEVANT EXPERIENCE  REPRESENTATIVE KEY INDUSTRY EXPERIENCE City of Los Angeles ‐Citywide Central Lighting Management Systems.  Los Angeles, CA  ProductManager.DesignandprojectimplementationoftheCityfinancedmunicipalstreetlightingremotemanagementandcontrolsystemutilizingfourthgenerationtechnologyutilizingpointtopointcellphonecommunication.CompletionDate:2015‐2030 

The Croydon and Lewisham, London, United Kingdom ‐ Street Lighting Project.  London, UK  ProductManager.DesignandprojectimplementationofthePrivateFinanceInitiativefundedmunicipalstreetlightingremotemanagementandcontrolsystemutilizingsecondgenerationtechnologybasedonradiofrequency(mesh)communication.CompletionDate:2011‐2037 

City of Buenos Aires ‐Outdoor Lighting Project.  Buenos Aires, Argentina  

ProductManager.DesignandprojectimplementationoftheCityfinancedmunicipalstreetlightingremotemanagementandcontrolsystemutilizingthirdgenerationtechnologybasedonradiofrequency(mesh)communication.CompletionDate:2013‐2023

 

 

  

 

 

 

SMART LIGHTING –SYSTEM EXPERT 

Specialization: Systems Architecture, New Business Formation 

Office Location London, UK 

Education  HND Electrical Engineering, University of Southampton, United Kingdom 

Professional Registration CIBSE 

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Steve Cassens Project Manager – Control System Deployment 

RELEVANT EXPERIENCE  

Mr.CassensisaseniorprojectmanageratPhilips.HisfocusisondeploymentfornewandcuttingedgePhilipslightingsystemsandcontrols.Hebringsover35yearsofprojectteamexperiencetoensurethatprojectsarecompletedontimeandonbudget.Mr.CassenspreviouslyworkedforTheBoeingCompanyasamanagerofdesignandconstructionengineeringprograms,responsiblefornewbusinessdevelopment,proposaldevelopmentandsubmittal,engineeringprojectmanagement,andteam‐buildingprograms.Hisdepthofoutdoorlightingandcontrolsexperienceprovideshisclientswithsomeofthemostexpertprojectsupportintheindustry.

REPRESENTATIVE KEY INDUSTRY EXPERIENCE  City of Markham, Ontario, Canada SeniorProjectManager.ResponsibleforthedeploymentandimplementationofacitywideLEDconversionwithCityTouchcontrolsystem.Toensureseamlessprojectimplementation,projectmanagementrequiredregularcollaborationwithcontractorsandCitystakeholdersaswellascoordinationofinternalresourcesandscheduling.Projectmanagementresponsibilityforexecutionincludedcoordinationforallcontrolscommissioningandtrainingactivities.CompletionDate:2014 

City of Bethlehem, PA SeniorProjectManager.ResponsibleforthedeploymentandimplementationofacitywideLEDconversionwithCityTouchcontrolsystemandensuringtheprojectwasdeliveredontimewithinbudgetandscope.ProjectManagerplanning,resourceallocation,andregularcollaborationwithcontractorsandCitystakeholdersdeliveredflawlessprojectexecutionwhichincludedcoordinationforallcontrolscommissioningandtrainingactivities.CompletionDate:2014 

Bristol Township, PA SeniorProjectManager.Responsiblefortheplanning,budgeting,andoversightfortheimplementationofacitywideLEDconversionwithCityTouchcontrolsystem.Toensureseamlessprojectimplementation,projectmanagementrequiredregularcollaborationwithcontractorsandCitystakeholdersaswellascoordinationofinternalresources.Projectmanagementresponsibilityforexecutionincludedcoordinationforallcontrolscommissioningandtrainingactivities.CompletionDate:2014

 

 

 

 

PROJECT MANAGER 

Specialization: Project Management, Control System Deployment  

Office Location Rosemont, IL 

Education  B.S, Electrical Engineering and Technology, Bradley University, Peoria, Illinois

Professional Registration Certified Lighting Energy Engineer 

Year Started with Philips 2010 

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 BLACK & VEATCH |Justin J. Dickstein  1

Justin J. Dickstein Mr.Dicksteincurrentlyleadsadvancementofclientrelationshipsanddevelopmentofexecutionstrategiesforproof‐of‐conceptsmartcityprojectsaswellasmoreproventechnologiesforBlack&Veatch’sSmartIntegratedInfrastructure(SII)business.

Inhiscurrentrole,Mr.DicksteinworkswiththeSIIBusinessDevelopmentteamtodevelopbothdistributedinfrastructuredeploymentanddataanalyticssolutionstohelpCitiesbecomesmarter.

Mr.DicksteinassemblesteamsfromallfacetsofBlack&VeatchtodevelopcomplexexecutionstrategiesincludingProjectManagement,Engineering,Construction(BVCI)SiteAcquisition,Legal,&Finance.

Mr.DicksteinhasapowerdistributionbackgroundandforoveradecadelednewandexistingwaterandwastewatertreatmentfacilityprojectsforBlack&Veatch.

RELEVANT EXPERIENCE   

Energy Savings Performance Contracting ; Black & Veatch Global Water Business | 2010‐2013 

Helpedwaterandwastewaterclientsdevelopanadditionalavenuetodelivercapitalimprovementprojectswhichpayforthemselvesthroughoperationalandmaintenancesavings.Responsibilitiesincludedplanningandleadershipofprojectdevelopmentandconstructionstrategies.

Air Liquide | Hydrogen Fueling Stations and Hydrogen Depot; Northeast US | 2015 

DevelopmentofBlack&Veatch’seffortstoprovideEngineering,PermittingandConstructionServicesfor12hydrogenfuelingstationsintheNortheastUnitedStates.

Chargepoint, Recargo, EV Connect | West Coast Electric Highway – CEC Grant Application; California, US | 2015 

 

Orange County Water District | Groundwater Replenishment System Initial Expansion; Orange County, CA | 2009‐2010 

EngineeringManager/LeadElectricalSystemsEngineer.Responsiblefortheelectricaldesigneffortforthepowerdistribution,instrumentationandcontrolfortheexpansionoftheplantwhichincludesmicrofiltration,reverseosmosis,andultravioletlight.TheplanteffluentwaterisusedasanothersourcetoreplenishOrangeCounty’sgroundwaterbasin.FinaldesignincludespursuingincentivesforOCWDthroughtheSavingsByDesignProgramfortheStateofCalifornia.SavingsByDesignisastatewideprogramencouraginghighperformancenon‐residentialbuildingdesignandconstruction.

ACCOUNT MANAGER 

Specialization: Innovation, Smart Cities, Distributed Infrastructure  

Education   BS, Electrical Engineering, University of Missouri‐Columbia,  

Professional Registration PE – Kansas PE – Nebraska PE – Puerto Rico PE – Georgia PE ‐ Maine  LEED Accredited Professional  ‐ BD + C 

Year Started with Black & Veatch 1999  

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Meena D Kapadia   

MeenaKapadiaisaprojectmanagerintheWestmont,ILofficewithextensiveknowledgemanagingwirelessandmicrowavenetworks.Shehasexperiencemanagingengineering,constructionandleadingsiteacquisitionteamsinmultiplemarketswithinthetelecomindustry. PROJECT EXPERIENCESprint; Network Vision; Burr Ridge, IL, Illinois, United States; 2012‐2016MarketManager‐Black&Veatch.ManagedallaspectsofnetworkdeploymentonSprintNetworkVisionProjectforIllinois/IndianaandMinneapolisMarket.Accountablefornetworkdeployment,construction,integrationandfinancialoverview.DriveprocessandaccountabilitywithteamsandvendorsregardingSprintNetworkVisionproject,objectives,andQGPgoals.

Sprint; Network Vision; Burr Ridge, Illinois, United States; 2011‐2012EngineerIII‐ArTech(Black&Veatch).CoordinatesdesigneffortsforSprintRANandMWEngineeringprojectinIllinoisandIndianamarket.WorkwithSamsungPMs/A&E’sandB&VteammemberstocoordinateefficientworkprogresstomeetSprintgoals.

Verizon & Clearwire; Verizon LTE & Clearwire; Schaumburg, Illinois, United States; 2010‐2011ProjectManager‐SACWireless.Managedday‐to‐dayoperational&financialaspectsofVerizonLTEandSprintClearwireproject.Overseenewandongoingprojects,integrations,troubleshooting,projecttimelines,analysis,close‐outsubmission&receivables.

Clearwire; WiMax; Rosemont, Illinois, United States; 2010‐2010ProjectManagerQA/QC‐SmartLink.ManageQualityControlsofallconstructionprojectsinChicago‐landareatoimproveprojectlifecyclethroughitsphasesfromconstructiontoOn‐Air.

T‐Mobile and Sprint; TMO 3G and Sprint Keebler 3G; Downers Grove, Illinois, United States; 2003‐2010ProjectLead‐NokiaSiemensNetworks.Understoodcustomerpositioninthemarketthroughnetworkbuild‐outsforT‐MobileandSprint3Gnetworks.Workedasanefficientmemberofteambyreducingcost&improvingNokiaSiemensNetworksbottomline.

ASSET CONDITION ASSESSMENT MANAGER

Expertise:Project Support for large distributed infrastructure projects 

EducationBachelors, Architecture, Illinois State University, 1998, United States

Total Years of Experience20.7

Black & Veatch Years of Experience4.6

Office LocationWestmont, Illinois, USA: United States

 

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   Javier Cabrera‐Marini, BSCE

Javierstartedhiscareerasanestimator,developingquantitytake‐offandpricingmodelsforcompetitiveconstructionbids.Uponcompletionofhisbachelor’sdegreeinEngineeringandEITlicense,hebecameaconstructionmanagercompletingvariousprojectsinPuertoRico(USA).Hispassionforprojectmanagementattractedamulti‐nationalcompanywherehewasgiventheopportunitytoalternatefunctionsgainingexperienceinspecificareasrelatedExecution,Commercial,andProjectManagement.Hewasalsochosentocontributeonthemostchallengingandbiggestprojectsatthetime.

HeisexperiencedonbothCostandSchedulemanagement,andhasworkedhiswayuptoProjectControlsDepartmentManagerforBlack&VeatchTelecomDivision,whereheactsasthesubjectmatterexpert(SME)andfunctionalmanagerresponsibleforthefunctionaloperations,governance,trainingandsupervisionofhisdepartmentwithinPMO.

Project Experience 

BLACK & VEATCH | 2011 – Present   ProjectControlsDepartmentManager

FLUOR CORP.  | 2004 – 2011   ProgramManagerLeadCost‐LongHarborNickelProcessingPlant;

Newfoundland,Canada. ProjectControlsSystemsSetupLead‐NewCrestMining–CadiaEast

Project;Melbourne,Australia. SeniorCostControlLead‐BHPBillitonIronOreProject;PerthAustralia PlanningandSchedulingLead–AmgenBiotechExpansionProject;

Juncos,PuertoRico(U.S.) CostControlLead–AmgenBiotechExpansionProject;Cork,Ireland PlanningandSchedulingLead‐GlaxoSmithKlineEngineering

Compliance/RemediationProject;Cidra,PuertoRico CostEngineer‐Bristol‐MyersSquibbSiteReconfigurationProject;Cidra,

PuertoRico(U.S.) LeadEstimator&ChangeManagement‐MerckSharpe&DohmeAPI

Project;Barceloneta,PuertoRico(U.S.)

CONSTRUCTORA SANTIAGO, SE | 2003 – 2004   ConstructionManager‐CocoBeachGolfClubhouse&CountryClub

Project;RioGrande,PuertoRico(U.S.)

FLUOR CORP. | 2002 – 2003   CostEngineer‐EliLillyHumalogProject;Carolina,PuertoRico(U.S.)

F&R CONSTRUCTION, SE | 1994 – 2002   ConstructionManager‐CaminosVerdesDevelopmentProject;,Cupey,

PuertoRico(U.S.) ConstructionManager‐PuertoRicoArtMuseumProject;HatoRey,Puerto

Rico(U.S.) EstimatingManager–HomeOffice

PROJECT CONTROLS AND ACCOUNTING

 Expertise: 

Program & Construction Management, Project Controls, Earned Value Management, Estimating, Cost Control, Change & Claims Management, Scheduling, Baseline Process, Trending & Forecasting, Progress & Performance  

Education  Bachelors of Science Civil Engineering, Minor in Construction ManagementPolytechnic University of Puerto Rico, United States 1997, EIT 

Years of Experience 23  

Years with Black & Veatch6 

Language Capabilities English Spanish 

Current Office Location Overland Park, Kansas, USA: United States 

Project Locations Eastern Europe, Australia, North America and the Caribbean 

Industry Experience Telecom, infrastructure, mining, pharmaceutical, industrial, residential and commercial projects 

Software/Skills Primavera Enterprise (P6), SAP, Oracle, personal computer platforms, software and database management, implementing and managing programs 

 

 

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Mike Schmuhl Vice President, 270 Strategies 

Mike Schmuhl is a Vice President with 270 Strategies and manages the company’s Engagement Team in Chicago. His expertise centers on advising many of the firm’s organized labor, education, and civic clients across the country.

In Chicago, Mike has worked with a local charter school network on their neighborhood expansion efforts and advised a Midwest environmental non-profit on how to better connect with supporters on the ground.

Before 270, Mike was the chief of staff to his hometown mayor: Mayor Pete Buttigieg of South Bend, Indiana. He managed the mayor's 2011 winning election campaign, which made Buttigieg the youngest mayor of an American city with over 100,000 residents. In 2010, Mike managed the successful campaign of now-U.S. Senator Joe Donnelly (IN) in his re-election to the U.S. House of Representatives. He has also served as the elected Democratic chairman of Indiana's 2nd Congressional District.

Mike earned a B.A. in History from the University of Notre Dame and a M.A. in International Public Management from the Paris School of International Affairs at Sciences Po Paris.

He’s a member of the Chicago Council on Global Affairs and the Chicago chapter co-director of the Truman National Security Project, a leadership institute that seeks to connect the next generation of American leaders on national security and foreign policy.

 

VICE PRESIDENT,   270 STRATEGIES 

Specialization: Communications and Civic Engagement 

Office Location Chicago, IL 

Education   . M.A. from Paris School of International Affairs at Sciences Po Paris 

. B.A. from University of Notre Dame 

 

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   Chris Payne ChrisPaynehasover25yearsofexecutivemanagementexperienceintheelectricalconstructionIndustry.HehasbeenresponsibleforcompanywideanddivisionalP&LwhichincludesmanagementoversightforprojectsincludingTelecommunications,IndustrialElectrical,OverheadandUndergroundTransmissionLines,SubstationsandHVDCconverterstationsthrough500kV.Currently,ChrisisassignedtoB&V’sConstructionandProcurementDivisionfunctioningastheBlack&VeatchConstructionInc.(BVCI)OperationsManagersupportingtheBlack&VeatchPowerDelivery,TelecommunicationsandSmartIntegratedInfrastructurebusinesslines.Inthisposition,heisresponsibleformanagingallaspectsofBVCIconstructionoperations.Inaddition,Mr.Payne’stechnicalcompetenciesareasfollows:

EXPERIENCE Construction Operations Manager‐ Black & Veatch June 2014 ‐ Present 

ResponsibleforprovidingconstructionoperationssupporttoConstructionandJointVenture(JV)projectsontheWestCoast.Thisincludesimplementationofapprovedprograms,processes,systems,proceduresandriskmanagementstrategies,consistentwiththeworkbeingperformed.

Responsibleforassuringavailabilityofresourceswithproperexpertiseandtoolstosupportassignedconstructionprojectexecution.Accountableforsuccessofconstructionprojectexecution.HasauthoritytoallocateresourcesandmakeconstructionexecutiondecisionsforassignedareainaccordancewithDivisionPolicies,Standards,GuidesandContractualcommitments.ReporteddirectlytotheDirectorofConstruction.

Responsibilitiesincludeprovidingconstructionsupportforregionalconstructionprojectsandproposals;directingtheadministrationofconstructionpersonnelforregionalconstructionprojects;developingconstructionexecutionplansthatminimizecostanddurationofconstructionactivitiesforprojectsandproposals;monitoring,evaluating,andreportingonperformanceofassignedconstructionprojectstoregionalanddivisionalmanagement;andprovidingrecommendationstoDirectorofConstructionregardingprojectstaffassignmentsandteams.

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CONSTRUCTION OPERATIONS MANAGER  

Specialization: Operations, Leadership, Mentoring 

Began Career 1984 

Joined Black & Veatch 2014 

Professional Associations IEEE, NECA, BICSI 

Language Capabilities English 

Selected Presentations & Publications   

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3. 5. EDS SUBMITTAL

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4. FORM 4 / SUPPLEMENTAL LIGHTING SPECIFICATION INFORMATION  

 

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5.   TERMS & CONDITIONS

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Black & Veatch's redline of the proposed Terms and Conditions as been redacted.