BESCOM Disaster Management Plan...

BESCOM Disaster Management Plan

(BDMP)

Bangalore Electricity Supply Company Limited (BESCOM)

August 2013

BESCOM – Disaster Management Plan

i

Contents List of Figures ................................................................................. iii

List of Tables .................................................................................. iii

Abbreviations .................................................................................. iv

Chapter I: Introduction .................................................................... 1

Aims and Objectives of the BDMP ............................................................. 1

Authority for the BDMP ............................................................................. 1

Evolution of the Plan in brief .................................................................... 2

Stakeholders and their Responsibilities ................................................... 2

How to use the Plan .................................................................................. 2

Approval Mechanism of the Plan .............................................................. 2

Plan Review and Update ........................................................................... 2

Chapter II: About BESCOM .............................................................. 3

Introduction .............................................................................................. 3

Duty of Purchasing Power ......................................................................... 7

Unit Office ................................................................................................. 7

Sub-Divisional Office ................................................................................ 7

Divisional Office ........................................................................................ 8

Circle Office ............................................................................................... 8

Zonal Office ............................................................................................... 8

Summary Statistics about BESCOM ......................................................... 9

Chapter III: Hazard, Vulnerability, Capacity and Risk Assessment . 10

Disaster Definition and Categories .......................................................... 11

Analysis of Past Disasters and Future Disaster Possibilities in BESCOM

Operational Areas ....................................................................................12

Chapter IV: Institutional Arrangements for Disaster Management . 18

BESCOM Disaster Management Cell (BDMC) ....................................... 18

Chapter V: Prevention and Mitigation............................................. 24

Prevention Measures ............................................................................... 24

Basic Mitigation Measures ...................................................................... 24

Chapter VI: Preparedness Measures ............................................... 26

Establishment of Disaster Response Teams ........................................... 26

Establishment of Disaster Response Assets ........................................... 27

Establishment Procedures for Checking and Certification of Assets ..... 27


ii

Establishment of Coordination and Communication Protocols ............ 27

Establishment of Disaster Preparedness Exercises ................................ 28

Chapter VII: Capacity Building and Training Measures .................. 29

Approach ................................................................................................. 29

Capacity Building Plan ............................................................................ 29

Disaster Management Education and Training Activities ..................... 29

Chapter VIII: Response and Relief Measures ................................. 30

Response Planning .................................................................................. 30

Procedure for Action during a Disaster ................................................... 31

Chapter IX: Reconstruction and Recovery Measures ...................... 35

Chapter X: Financial Resources for Implementation of BDMP........ 36

Chapter XI: Monitoring, Evaluating, Updating and Maintaining the

BDMP ............................................................................................. 37

Authority for Maintaining and Reviewing the BDMP ............................ 37

Proper Monitoring and Evaluation of BDMP ......................................... 37

Communication of BDMP to Stakeholders............................................. 37

Chapter XII: Standard Operating Procedures (SOPs) and Checklists

for Emergency and Disaster Management ...................................... 38

Administrative Procedure to be adopted at the time of Emergencies

(AP1) ........................................................................................................ 38

Annexure to AP1 ...................................................................................... 40

Operational Guidelines and Checklists for Emergencies ........................41

Standard Procedure for Preventive Maintenance (incl. Monsoon) ....... 42

Preparedness Measures .......................................................................... 42

Annexure I: Emergency Contact Information ................................. iii

Annexure-II: Disaster Management for Specific Threats................. xii

A) List of Vulnerable Areas with Risk Ranking (Hazard-wise) .............. xii

B) Preparedness and Response for Monsoon ........................................ xiii

C) Effect of CBRN incidents on the Electric Distribution Network ....... xv

Annexure-III: Disaster Management Activities Undertaken ........... xvi

Mitigation Projects Undertaken ............................................................ xvi


iii

List of Figures

Figure 1: BESCOM Geographical Areas of Operation ........................................... 4

Figure 2: BESCOM Operational Hierarchy ........................................................... 5

Figure 3: BESCOM Personnel Hierarchy............................................................... 5

Figure 4: BESCOM Organisational Hierarchy (Partial) ........................................ 6

Figure 5: BESCOM Operating Areas [Offices and Sub-Divisions] ...................... 10

Figure 6: Wind Damage Zones in Southern India ................................................12

Figure 7: Karnataka River Basins for Flood and Drought Assessment ................14

Figure 8: Drought Map of Karnataka ................................................................... 15

Figure 9: India Earthquake Zones ....................................................................... 16

Figure 10: Areas of some Industrial and Man-made incidents in Karnataka ...... 17

List of Tables

Table 1: Statistics for BESCOM .............................................................................. 9

Table 2: 2009 Karnataka Flood Details ................................................................ 13

Table 3: Occurrence of Seismic Activity (1974-1994) .......................................... 16

Table 4: Composition, Responsibilities and list of Functions of BDMC ............. 19

Table 5: Functions and Responsibilities of DMC3 personnel ............................. 22


iv

Abbreviations

DM Disaster Management NDMA National Disaster Management Authority DDMA District Disaster Management Authority BDMP BESCOM Disaster Management Plan BDMC BESCOM Disaster Management Cell DMC3 Disaster Management Command and Control Centre MD Managing Director D (T) Director (Technical) CGM (CA) Chief General Manager (Corporate Affairs) CGM (O) Chief General Manager (Operations) SE Superintending Engineer EE Executive Engineer AEE Assistant Executive Engineer


BESCOM-DMP-2013-v1.0 Page 1

Chapter I: Introduction

Aims and Objectives of the BDMP This document lays down the framework, puts forth guidelines and lists official rules

and directives to be followed by the Bangalore Electricity Supply Company Limited

(henceforth referred to as BESCOM) in the event of a natural or man-made disaster.

The strategic objectives of this plan are to ensure that:

(1) BESCOM has the capability and resources to be prepared for and to respond to any

disaster or calamity,

(2) BESCOM can exceed expectations of service and quality as desired by the

designated authorities in the event of a disaster being declared in areas served by

BESCOM, and

(3) BESCOM is in complete and total compliance with the National Disaster

Management Act, 2005.

This document follows precisely the applicable portions of the structure and guidelines

laid down by the National Disaster Management Authority (NDMA) in the draft

framework for a District Disaster Management Plan (DDMP). It also considers salient

and applicable aspects from existing DDMPs (Hassan, Karnataka and Tumkur,

Karnataka), as well as best practices currently followed by electric distribution

companies.

As clearly stated in the National Disaster Management Act (DMA), 2005 [Chapter I,

Section 2 (d)]:

"disaster" means a catastrophe, mishap, calamity or grave occurrence in any

area, arising from natural or man-made causes, or by accident or negligence

which results in substantial loss of life or human suffering or damage to, and

destruction of, property, or damage to, or degradation of, environment, and is of

such a nature or magnitude as to be beyond the coping capacity of the

community of the affected area;

While this plan is NOT a document for routine, seasonal or severe emergency incidents

or accidents associated with BESCOM that do not conform to the definition of disaster

as stated above, salient features of this plan may be adopted in some emergency

situations if necessary.

Authority for the BDMP

The authority for the BDMP follows from the authority pertaining to disasters vested

with the district administration as per the DMA, 2005. It is noted that the BDMP will

always, unless approved by the relevant authority at district administration (or higher)

level, be superseded by the DDMP.



Evolution of the Plan in brief

a) BESCOM was tasked by the state/district to develop a disaster management

plan

b) BESCOM awarded CSTEP, Bangalore for undertaking a Study and

Preparation of Disaster Management Plan for BESCOM on the terms

and conditions contained in its Work Award No BESCOM/CGM(CA)/BC-9/

01/2013-14 dated 08/05/2013

c) A first draft was presented to BESCOM on 24/05/2013

Stakeholders and their Responsibilities The following stakeholders are immediately affected by or directly responsible for the

accuracy, feasibility and implementation of the plan.

a) Deputy Commissioner (Bangalore Urban, Bangalore Rural, Kolar, Tumkur,

Chitradurga, Davangere, Ramnagaram, Chikballapura)

b) Managing Director(MD), BESCOM

c) BESCOM Disaster Management Cell (BDMC)

d) Representatives of General Public under BESCOM areas of operation

How to use the Plan In the event of declaration of a disaster by the district administration, this plan will be

in effect and all the directives, rules and Standard Operating Procedures (SOPs) it

refers to must be followed. The plan also describes the various Mitigation,

Preparedness and Training activities that may be performed during normal times for

effective response at time of disaster. Subsequent chapters detail the actions to be

taken for successful implementation of the plan. The Table of Contents provides

references to the appropriate sections.

Approval Mechanism of the Plan The plan is to be approved by a cell comprising of the Deputy Commissioner of the

District (or a representative thereof), by Managing Director, BESCOM, and by a team

appointed by MD, BESCOM. This approval team must be independent of all other

members of the BESCOM Disaster Management Cell to prevent bias, and should

include members of the public.

Plan Review and Update The Disaster Management Plan should be regularly reviewed and updated to reflect

current policies, assets and procedures. Details on how to review and update the plan

are provided in Chapter XI.



Chapter II: About BESCOM

Introduction The transmission and distribution business managed by KPTCL were unbundled in June

2002. Five new distribution companies (BESCOM, CESCOM, HESCOM, MESCOM and

GESCOM) were formed to distribute power in Karnataka. BESCOM as a separate entity

commenced operations from 1st June 2002.

BESCOM is vested with the duty of distribution of power to consumers. The supplemental

duties which are incidental to the main function are:

1. Distribution of power to consumers at the rates as approved by KERC Tariff

Regulations.

2. Supply at specified voltage and frequency.

3. Maintenance of 11 kV lines, distribution of transformers and equipment to ensure

reliable and quality power supply.

4. Augmentation of infrastructure to meet the demand.

5. Ensuring safety of human and animal life by taking suitable actions to minimize risk

of accidents.

6. Prospective planning of activities in relation to demand and supply of power.

BESCOM is authorized to supply electricity to following districts of Karnataka:

1. Bangalore Urban

2. Bangalore Rural

3. Kolar

4. Tumkur

5. Chitradurga

6. Davangere

7. Ramnagaram

8. Chikballapur



Figure 1: BESCOM Geographical Areas of Operation



Figure 2: BESCOM Operational Hierarchy

Figure 3: BESCOM Personnel Hierarchy

Unit Office (Customer relation office)

Headed by officer of the rank of Assistant Engineer or a Junior Engineer

Sub Divisional Office (Customer relation office)

Headed by officer of the rank of Assistant Executive Engineer

Assistant Accounts Officer for maintaining accounts

Divisional Office (Admin office)

Headed by officer of the rank of Executive Engineer

Accounts Officer for maintaining accounts

Circle Office (Admin office)

Headed by officer of the rank of Superintending Engineer

Deputy Controller of Accounts for maintaining accounts

Zonal Office (Admin office)

Headed by officer of the rank of Chief Engineer

Controller of Accounts for maintaining accounts



Figure 4: BESCOM Organisational Hierarchy (Partial)

Managing Director

Director Technical

GM (Q &S)

GM (Power Purchase)

GM (Procurement)

GM (DAS & Smart Grid)

GM (DSM)

CGM (Operations)

CGM (CA)

GM(Projects)

Director Finance

CGM(F&C)

GM(Expenditure)

GM(Revenue)

GM(F&T)

GM (I/A)

GM (M & C)

GM (Admin & HR)

GM (ICT & MIS)

GM (CR)

SP vigilance



Duty of Purchasing Power Purchase of power from power generation companies is vested with the Corporate Office.

The Board of Directors will take decision on power purchase with respect to rate, quantity

and terms of payment, incentives, disincentives and other aspects of power purchase.

Unit Office An Operational & Maintenance Unit (O&M) is the primary link between the consumer and

company. It is the lowest office in hierarchy, where consumer relationship is established. It is

headed by an officer of the rank of an Assistant Engineer (AE) or a Junior Engineer (JE).

The duties of the official in charge of an O&M Unit are as follows:

1. Receiving applications of power supply from prospective consumers.

2. Preparation of estimate to assess the expenditure involved and to obtain sanction for

incurring the expenditure for releasing connections.

3. Examination of the feasibility of power supply from the existing infrastructure.

4. Forwarding the application of the prospective consumer with their comments on

feasibility and estimate to the sanctioning authority.

5. Releasing service connection duly following the prescribed procedure on receipt of

power sanction from competent authorities.

6. Maintenance of 11 kV lines, distribution transformers, cables and equipments to

ensure reliable and quality power supply to the consumers.

7. Attending consumer complaints regarding power supply in terms of its quality, and

other technical matters.

Sub-Divisional Office A Sub-division consists of 3 to 5 O&M Units and headed by an officer of the rank of Assistant

Executive Engineer (AEE). He oversees the functioning of O&M Units, so as to ensure

reliable distribution of power in the jurisdictional area. An Assistant Accounts Officer/Senior

Assistant is placed in the Sub-division to look after the Accounting and finance related

functions.

Duties of Sub-divisional Officer:

1. Sanctioning service connections as per powers vested with him.

2. Approving works mainly in the nature of maintenance works as per power vested

with him.

3. Maintenance of 11kV lines, distribution of transformers, cables and equipments to

ensure reliable and quality power supply to the consumers.

4. Attending/Monitoring consumer complaints regarding power supply in terms of its

quality, interruption and other technical matters and bill related issues.

5. Proposition of Augmentation works to cater to the needs of public.

6. Monitoring of works.

7. Raising bills in respect of all the consumers in the jurisdictional area.

8. Collection of bills from consumers as per the terms and conditions of Supply.

9. Maintenance of consumers accounts in the prescribed manner.

10. Preparation and submission of statistical information to the higher offices.



11. Integration of men, material and special labour in execution of certain works which

required special skills, viz., RMU, MT and cable faults.

12. Action for prevention of theft of power.

13. Initiating criminal actions against the consumers involved in theft of power.

Divisional Office A Division has 3 to 5 sub-divisions under its jurisdiction. It is purely an administrative office

and does not deal with consumers directly. It is headed by an officer of the rank of Executive

Engineer (EE) and assisted by sub-ordinate officers. An Accounts Officer is also placed in the

Division office to look after the financial and accounting functions of the Division.

Duties of Divisional officer:

1. Overseeing the functioning of the sub-divisions as per specified parameters and

regulations.

2. Sanctioning of service connections as per powers vested with him.

3. Approving works both in the nature of maintenance and capital works as per power

vested with him.

4. Approval of Augmentation works within the powers vested with him.

5. Procurement of men and materials within the powers vested with him.

6. Monitoring of various works being undertaken in the jurisdictional area and

ensuring timely completion of the same.

7. Rendering periodical statistical information to Head office and other offices.

8. Ensuring the activities of the company such as execution of works, releasing of

service connections, prevention of theft of power, realization of revenue, redressal of

consumers grievances etc.

9. Initiating disciplinary actions against the officials who found guilty of offence, non-

performing etc., within the powers delegated.

Circle Office A Circle has 3 to 5 Divisions under its jurisdiction. It is also an administrative office which

doesn’t deal with consumers directly. It is headed by an officer of the rank of Superintending

Engineer (SE) and assisted by sub-ordinate officers. A Deputy Controller of Accounts is

placed in the Circle office to look after the financial and accounting functions of the Circle.

Zonal Office A Zone has 2 to 3 Circles under its jurisdiction. It is also an administrative office which

doesn’t deal with consumers directly. It is headed by an Officer of the rank of Chief Engineer

(CE) and assisted by sub-ordinate officers. A Controller of Accounts is placed in the Zonal

office to look after the financial and accounting functions of the Zone.



Summary Statistics about BESCOM

Table 1: Statistics for BESCOM

Area covered: 41,092 Sq. km.

Districts: 8

Population: 20.7 million

Distribution Transformers as on 31.3.2013 : 176952

Length of HT Line as on 31.3.2013 : 80187 Circuit km

Length of LT Line as on 31.3.2013: 155072 Circuit km

No. of employees as on 31.3.2013 :

Sanctioned : 17501

Working : 10698

Total assets as on 31.3.2013 :

Gross block : Rs. 4884 Cr (prov.)

Net block : Rs. 3296 Cr (prov.)

Turnover during 2012-13 : Rs. 11106 Cr (prov.)

Sub Stations : 440

Total no. of Consumers as on 31.03.2013: 83.56 Lakh

Category of consumers As on 31.03.2013

LT Category :

Domestic: 64.35 Lakh

Commercial : 07.74 Lakh

Irrigation Pump sets: 07.02 Lakh

Industrial: 01.59 Lakh

Water Supply: 00.48 Lakh

Public lighting : 00.52 Lakh

Others: 01.76 Lakh

Total : 83.46 Lakh

HT category :

Industrial, Commercial, Lift Irrigation and Residential: 00.10 Lakh

Grand Total: 83.56 Lakh



Chapter III: Hazard, Vulnerability, Capacity and Risk

Assessment

Karnataka is the eighth largest state in India in both area and population. It is situated on

the western edge of the Deccan plateau and is surrounded by Maharashtra and Goa on the

north, Andhra Pradesh on the east, and Tamil Nadu and Kerala on the south. On the west, it

opens out on the Arabian Sea.

BESCOM as a separate entity commenced operations from 1st June 2002 in Karnataka. It

serves 8 districts in south-eastern Karnataka. It is situated on the western edge of the Deccan

plateau. It is in the interiors of India. It shares a border with Andhra Pradesh and Tamil

Nadu.

Figure 5: BESCOM Operating Areas [Offices and Sub-Divisions]



Disaster Definition and Categories The term ‘disaster’ includes the following events (as per KSDMA policy report):

1. Category 1: Water and Climate disasters. Coastal erosion

Thunder and Lightning

Cyclone and Storms etc.

Flood

Drought

2. Category 2: Geological Disasters Landslides and Mudflows

Earthquakes

Dam failures, Dam bursts

Tsunami

3. Category 3: Chemical Industrial and Nuclear disasters Leakage of hazardous materials

Nuclear attack

4. Category 4: Biological disasters Epidemics

Cattle epidemics

Food poisoning

Pest attacks

5. Category 5: Man-made disasters Forest fire

Urban fire

Village fire

Festival related disasters

Road, Rail and Air Accidents

Oil spill

Terrorist Attack

Tanker lorry mishaps

Pollution (water , air and soil)

Family suicides

Environmental disasters

Communal riots

Stampede etc.



Analysis of Past Disasters and Future Disaster Possibilities in BESCOM

Operational Areas

1) Category 1: Water and Climate disasters.

a) Coastal erosion:

Given the location of BESCOM operation, coastal erosion is not a threat.

b) Cyclone and high wind, thunder and lightning:

In case of wind and cyclone hazards, Northern Karnataka and coastal Karnataka are

more prone to these hazards. Most of those places do not fall under BESCOM

operating regions.

Lightning can cause significant damages to electric transformers and lines, disturbing

the BESCOM network.

Figure 6: Wind Damage Zones in Southern India

c) Floods and Drought:

The random nature of rainfall causes flood and drought. Floods may cause additional

problems to the electricity network. As far as BESCOM is concerned, only Davangere

district has experienced flood problems in the recent past.



Table 2: 2009 Karnataka Flood Details

District

Human

lives

Lost Houses

Damaged Cattle

Lost Affected

Villages Relief

Camps

People in

Relief

camps

Belgaum 12 34,867 186 213 288 76,189

Gulbarga 21 20,514 547 57 76 57,514

Bijapur 31 16,788 317 23 110 23,842

Raichur 26 30,936 1,894 883 158 61,541

Dharwad 3 8,967 106 12 15 14,200

Bagalkot 31 40,406 771 45 503 1,65,550

Bellary 16 38,066 623 68 75 60,928

Koppal 20 25,360 330 46 74 13,625

Haveri - 3,472 10 - 2 313

Bidar 3 743 11 - - -

Gadag 13 13,442 389 92 230 73,174

Davanagere 7 5,721 76 20 8 1,100

U. Kannada 10 577 6 9 19 2,117

D. Kannada 1 3 - - -

TOTAL 194 2,39,862 5,266 1,468 1,558 5,50,093



Figure 7: Karnataka River Basins for Flood and Drought Assessment



Figure 8: Drought Map of Karnataka

2) Category 2: Geological Disasters a) Landslides and Mudflows

Western Ghats of Karnataka are more prone to this kind of disaster. No notable

history of this type of disasters is available.

b) Dam failures, Dam bursts

This is a real threat which might be unpredictable. BESCOM should act according

corresponding DDMA and DDMP.

c) Tsunami

These kinds of disasters are more threat to west coast rather than BESCOM

operational area which are in interiors of India.

d) Earthquakes

As per the Revised Earthquake Hazard Mapping, most of the geographical area is

under Low earthquake damage risk zone.



Table 3: Occurrence of Seismic Activity (1974-1994)

Districts Number of seismic

occurrences

Bangalore Urban 7

Bangalore Rural 39

Kolar 95

Tumkur 69

Chitradurga 15

Davangere 3

Ramnagaram Data Not Available

Chikballapura Data Not Available

Figure 9: India Earthquake Zones



3) Category 3, 5: Industrial and Man-made Incidents

Figure 10: Areas of some Industrial and Man-made incidents in Karnataka

Historical man-made incidents: see next paragraph for details.

Concentrated Industrial zones: In Bangalore and Kolar districts.

Flood prone districts: In 2005 and 2009, Davangere was the most affected district

Historical man-made incidents:

The December 2005, shooting at the Indian Institute of Science, Bangalore that killed

one person and injured four was one of the first terrorist attacks in the state.

In July 2008, a series of nine bombs exploded in Bangalore city, which killed two

people and injured 20.

February 2010, a massive fire in Carlton Towers in Bangalore kills three.

April 2010, bomb blast outside Chinnaswamy stadium, Bangalore injures 6 people.

Industrial Incidents:

There have been no major industrial disasters in the state. The state is taking measures to

prevent such eventuality by ensuring that major hazardous installations have updated

emergency plans.



Chapter IV: Institutional Arrangements for Disaster

Management

As per the DM Act, 2005, BESCOM will constitute a Disaster Management Cell (BDMC).

BESCOM Disaster Management Cell (BDMC) The BDMC shall consist of the Chairperson and such number of other members, not

exceeding seven, as may be prescribed by the District Authority, and unless the rules

otherwise provide, it shall consist of the following, namely:-

1. Managing Director (MD), who shall be Chairperson;

2. Director (Technical), who shall be Chief Executive Officer;

3. Director (Finance)

4. CGM(Operations)

5. CGM(CA), who shall be convener;

6. SP (Vigilance)

7. One GM level officer to be appointed by the MD

8. One external Disaster Management Consultant appointed through standard

procedures

1) Powers of the Chairperson of BDMC 1. The Chairperson of the BDMC shall, in addition to presiding over the meetings of

the BDMC, exercise and discharge all powers and functions of the BDMC.

2. The Chairperson of the BDMC may, by general or special order, delegate such of

his/her powers and functions, under sub-section (1) to the Chief Executive Officer

of the BDMC, subject to such conditions and limitations, if any, as it or he/she

deems fit.

2) Meetings In the event of a disaster being declared by the district authority, a meeting of the

BDMC will be convened. In addition, the BDMC shall meet as and when necessary

and at such time and place as the Chairperson may see fit. However, it is

recommended that the BDMC meet at least once a year (post-monsoon) even if

there have been no disasters in that year.

3) Responsibilities of BDMC personnel The following table lists the functions and responsibilities of each of the members

of the BDMC during, and in preparing for, a “State of Disaster”

(Note: A partial list of teams that must be formed by the officials listed below to

allow them to fulfil their responsibilities is given in Chapter VI).



Table 4: Composition, Responsibilities and list of Functions of BESCOM Disaster Management Cell (BDMC)

Designation Designation

for BDMC Functions

1 Managing

Director of

BESCOM

Chairperson 1) Declare a “State of Disaster” within BESCOM and

ensure immediate activation of this plan.

2) Coordinate with DDMA and present detailed

reports and updates to DDMA.

3) Request District, State or Central resources as

necessary from appropriate authorities.

4) Declare “Closure of State of Disaster” within

BESCOM and ensure completion of activities

related to closure, including certification and

audit, closure of financial documents,

implementation of any feedback reports from

DDMA, issues of compensation etc.

2 Director

(Technical) Chief

Executive

Officer

1) Establish a team for certification/ audit of work

undertaken, after the disaster is declared closed.

2) Implement procedures specifically for DM,

including but not limited to

1) Authorisation of emergency powers,

2) Rules related to leaves and overtime,

3) Procedures for transport and communication

(including alternatives to telephones/mobile

telephones, cranes, boats, trucks)

4) Procedures for purchase or leasing of

equipment, etc.

5) Procedures for purchase, leasing,

maintenance and inventory of equipment and

vehicles ONLY to be used in disasters [Note:

This should be the equipment, cranes,

vehicles etc. that is owned by BESCOM,

rather than outsourced]

6) Procedures for capacity building and training

specifically for disaster management [Note:

Sample procedures for “emergency

management” activities as provided in



Chapter XII may be followed for Disaster

Management. Further procedures may be

developed as required].

3 CGM

(Operations)

Member 1) Activate and monitor a BESCOM Disaster

Management Command Control Centre (DMC3).

This centre can be hosted from the current

BESCOM customer response centre but should

handle inputs/requests only from BESCOM

personnel (for example, supervisors, AEEs, field

engineers, workmen etc.) and the information

must be collated, analysed and priorities assigned

for all requests.

2) Coordinate with power suppliers (KPTCL etc.) on

all issues.

4 CGM (CA) Convener 1) Convene the BDMC meetings at the request of the

Chairperson and update the schedule of future

meetings after consultation with Chairperson.

2) Collect status updates on a regular basis from

other members and report to the Chairperson

and BDMC.

3) Implement the protocols (or SOP) for

communicating that a disaster has been declared

to all BESCOM employees in affected districts

[for example: formulating the text of the

SMS/Email message, list out instructions to be

conveyed in a phone call etc.]

4) Supervise the communication of any information

necessary as decided by the BDMC to all

stakeholders including priority consumers

(hospitals, blood banks, police and fire) and

media.

5 SP Vigilance Member 1) Ensure security of installations and equipment,

and safety of workers.

2) Ensure officers and men neglecting duty are held

accountable under the DM Act, 2005.

3) Ensure officers and men are not succumbing to

undue political pressure, corruption and are not

taking undue advantage of citizenry.



6 Director

(Finance) Member 1) Implement budgets designed specifically for DM

(for example related to expenditure in

purchase/lease of equipment and that incurred

for transport).

2) Implement procedures for quick and easy

transfer of funds to personnel as specified by the

Director (Tech.).

[Note: Both the above tasks must be completed

prior to any disasters, and continuously revised. As

an example, procedures are provided in the Chapter

XII].

3) Review compensation and similar claims.

4) Ensure proper closure of accounts.

7 GM-level official

appointed by

MD

Member 1) Activate and monitor a BESCOM command and

control centre for citizens only. The current

BESCOM consumer response centre may be used,

however it might need to be staffed and operated

by BESCOM personnel during a disaster.

2) Coordinate constantly (before, during and after)

with early warning agencies and special groups

(like weather department or civil defence groups)

and advise the Chairperson/BDMC accordingly.

3) Make contingency plans for meetings of the

BDMC during a disaster (for example, in case the

standard meeting location is unavailable).

4) Any other activity that the MD assigns.

8 External

Consultant in

Disaster

Management

Member 1) Provide the BDMC with inputs and domain

expertise and help to update the BDMP as

described in Chapter X.

2) Any other activity that the MD assigns.



4) Responsibilities of Disaster Management Command Control Centre personnel

(DMC3)

Table 5: Functions and Responsibilities of DMC3 personnel

Designation Functions

1 CGM (O) In-charge of DMC3

2 GM (CR) 1) Identify and draft personnel to work in the DMC3 (these personnel may be drafted from the existing Customer Response Centre).

2) Train personnel in handling disaster specific responsibilities.

3 GM (ICT/MIS) 1) Maintain all IT and communication infrastructure at DMC3. 2) Assist the CGM (O).

4 DGM (O) 1) Coordinate with other departments for operational needs.

2) Operate the DMC3 in the absence of CGM (O).

5 SE (Office of CE

BMAZ) 1) Coordinate with all circles (including equipment suppliers

and contractors). 2) Assist the CGM (O) in all operational aspects .

6 SE (Office of CE

BRAZ) 1) Coordinate with all circles (including equipment suppliers

and contractors). 2) Assist the CGM (O) in all operational aspects.

7 GM (Finance) 1) Assist the CGM (O) in all financial aspects like facilitating

financial resources. 2) Execute any plans as notified by the Director (Finance).

8 External Consultant

on Disaster

Management for

Electric Utilities

(appointed through

standard procedures)

1) Assist the CGM (O) 2) Coordinate with the district/state administration on all

operational issues behalf of the MD/BDMC/DMC3.



5) Circle Level Disaster Management Cells (DMCs) At each level of the BESCOM operational hierarchy, a DMC may be formed along

the lines of the BDMC. These will allow BESCOM to handle emergencies that are

not massive in scale and thus do not require direct intervention from the BDMC.

The composition of a DMC at Circle Level is provided below for illustrative

purposes:

Designation Appointed Officer Functions

1 SE Designated Nodal Officer of Circle level-

DMC, reporting to CGM(O)

2 DCA Designated Convener

3 EE (Office of SE

Circle) Designated Chief Executive Officer

4 EE (from any

division) Nominated by SE 1) Identify and draft personnel

for handling Circle-Level DMC3

2) Train personnel for

handling Circle-level DMC3

3) Handle IT and communication infrastructure

5 AEE (Office of

SE Circle) Nominated by SE Responsibilities as required by

SE during disasters

6 AEE (from any

division/sub-

division)

Nominated by SE Responsibilities as required by

SE during disasters

7 AEE (from any

division/sub-

division)

Nominated by SE Responsibilities as required by

SE during disasters

8 AO (from any

division) Nominated by SE Facilitate any and all financial

transactions as required by SE



Chapter V: Prevention and Mitigation

Prevention Measures Prevention of certain natural disasters is not possible. However, measures can be taken

to prevent man-made disasters, like a terrorist attack at an important location.

1) Projects for Prevention Identifying and securing all the sites that might cause disaster-level loss of life and

property. This may include measures like electric fences, security guards, biometrics

etc. Vulnerabilities can be assessed based on the probability of attack and the extent

of damage caused at a particular location.

Basic Mitigation Measures The impact of certain natural disasters and man-made disasters can be reduced by a

series of mitigation measures. The following are some structural and non-structural

activities that may be considered for mitigation.

1) Information and Communication Activities

Acquisition of required communication equipment (structural)

BESCOM will acquire devices that may be used during a disaster to aid in the

communication between personnel responding to a disaster. Beyond the current,

commercial mobile network, used during routine emergencies, provision for

wireless communication devices, not reliant on commercial mobile networks,

should be made (for. E.g. Walkie-talkies, Terrestrial Trunked Radio -TETRA).

Communication from BDMC to BESCOM personnel (non-structural) As per the responsibilities assigned to the CGM (CA) in Chapter IV, Table 4, sub-

section 4, the standard messages for communication of disasters must be defined.

These messages must convey the severity of the disaster and the expected response

from the personnel. In addition, messages for declaring the closure of the

emergency must also be defined.

An example of a standard text message is: “The MD BESCOM declares a state of

Disaster in <dist.> district as of <time>”



Communication from all BESCOM personnel (non-structural) A reporting mechanism via messages must be defined that will convey (1) the safety

and (2) the availability of any and all personnel to their immediate supervisor. This

will allow for the BDMC to make a quick assessment of man-power available within

a short time of a disaster. As per Chapter IV, Table 4, sub-section 3, the CGM (O)

will establish and maintain a special disaster management command and control

centre (DMC3) where all personnel (regardless of rank) should be able to report

problems and be offered directions and advice. The information to be reported must

follow a standard well-defined format in order to be specific and accurate to allow

prompt response.

2) Reduction in Risks Associated with Disasters All BESCOM field personnel should follow the steps outlined in the Distribution

Maintenance Manual and the procedures explained in Chapter XII to mitigate

effects of potential disasters.

3) Mitigation measures for Natural as well as Man-made Disasters Routine maintenance and security activities go a long way in mitigating the effects

of incidents that lead to a disaster. The effect of natural disasters such as floods can

be mitigated by ensuring that critical facilities are located away from flood prone

regions as well as at higher elevations. Situations arising from Chemical, Biological,

Radiological and Nuclear (CBRN) incidents require separate and special measures.

CBRN hardening of vital equipment is an option that may be considered to mitigate

the effects of CBRN incidents.

BESCOM might undertake a number of mitigation projects which address some of the

vulnerabilities identified. A list of the above projects must be maintained by the BDMC.

Refer to Annexure III for project specific details.



Chapter VI: Preparedness Measures

BESCOM must undertake a number of preparedness measures to ensure that response and

recovery during a disaster is effective and prompt.

The stakeholders in BESCOM disaster preparedness are:

1. BESCOM

2. KPTCL and other power suppliers

3. Civil administration (Police, Fire Dept., Municipal bodies etc.)

4. High priority customers (Hospitals, shelters etc.)

5. All customers

The contact list of priority stakeholders in provided in Annexure-I.

Establishment of Disaster Response Teams As part of the preparedness measures, BESCOM should form the following teams:

1. Early Warning team: Under the member of the BDMC (a GM-level official appointed by MD) described in

Chapter IV, Table 4, sub-section 7, this team will monitor incidents associated with

weather, earthquakes or other incidents that might lead to a disaster. The team will

provide inputs to the member of the BDMC in carrying out his/her early warning

responsibilities.

2. Command and Control Centre Team: Under the CGM (Operations) described in Chapter IV, Table 4, sub-section 3, this

team will manage the Disaster Management Command Control Centre(DMC3) in

time of disaster and assist in the coordination of Response.

3. Corporate Affairs and Communication Team: Under the CGM (CA) described in Chapter IV, Table 4, sub-section 4, this team will

coordinate with all other response teams for the collection of necessary updates. They

will be sole point of communication for the Media and manage communication and

messages to all stakeholders. This team will also prepare a list of priority stakeholders

for each disaster and communicate the same to the Command and Control Centre

team.

4. Vigilance Team: Under the SP Vigilance described in Chapter IV, Table 4, sub-section 5, this team will

assist in carrying out the responsibilities of SP Vigilance including but not limited to

ensuring security of installations and equipment and safety of workers.

5. Damage and Loss Assessment Team: Under the Director (Technical) described in Chapter IV, Table 4, sub-section 2, this

team will perform certification/audit of work undertaken during a disaster.



Establishment of Disaster Response Assets Under the Director (Technical) described in Chapter IV, Table 4, sub-section 2, BESCOM

should maintain or have access to assets to be used during a disaster. These assets include,

but are not limited to, computation, communication and transport equipment, equipment

needed for the coordination/ maintenance/ replacement of assets destroyed in an

emergency (e.g. distribution transformers, poles, and conductors etc.), equipment such as

generators that may be required to provide temporary services to customers and other

equipment as deemed necessary by Director (Technical). The storage of these assets should

be in locations where they are easily accessible as well as least likely to be damaged in a

disaster situation. A list of the equipment and the location of the same should be

maintained by the Director (Technical) and be available to Divisional Officers. A sample of

the format is provided in Annexure-I.

BESCOM, under the Director (Technical), should also maintain a list of equipment vendors

and resource personnel (experts) that may be called upon during a disaster to assist in

response activities.

Establishment Procedures for Checking and Certification of Assets

To ensure that the assets acquired for disaster management are maintained in an

acceptable state, the following procedures should be established:

1. Procedures for checking and certification of logistics, equipment and stores necessary for disaster management should be established.

2. Procedures for operational check-up of Warning Systems and the inspection of facilities and critical infrastructure should be established.

Establishment of Coordination and Communication Protocols During a disaster, BESCOM as a support function will receive requests from many

stakeholders as well as avail the services of other agencies. The protocols for communication

and coordination for the following should be established and documented:

1. Between District Authorities and civil security agencies such as Police Dept., Fire Dept. and BESCOM.

2. Between other civil agencies, such as Municipal bodies, Hospitals etc. and BESCOM

3. Between BESCOM and other agencies such as Govt. of India, State Government, Public Sector Undertaking (PSUs) (e.g. KPTCL), Other State Governments, National Disaster Response Force (NDRF), State Disaster Response Force (SDRF), Army, Navy and Air Force, Central Para Military Forces

4. Between BESCOM personnel and the Disaster Management Command Control Centre(DMC3)

Protocols should also be established for communication with customers regarding early

warning, potential and actual outages, schedule for restoration of services, warning notices

and instructions etc.

Some examples of the above are provided in Annexure-I.



Establishment of Disaster Preparedness Exercises BESCOM under the guidance of the Director (Technical) described in Chapter IV, Table 4,

sub-section 2, should develop preparedness exercises to ensure that the various teams

involved in Disaster Management are knowledgeable about their responsibilities at the time

of a disaster, the protocols for communication and coordination, availability and the use of

assets required and procedures to be followed during a disaster. The preparedness exercises

must also ensure adequate capabilities among the disaster response personnel in following

standard procedures and use of assets.

Some of the exercises may also include outside agencies that will be involved in the disaster

response activities. This exercise will help test the inter-agency coordination and

communication protocols that have been established.

Procedures and protocols to be followed during a disaster may be modified and updated

based on feedback received during aforementioned preparedness exercises.

Preparedness must be reviewed at regular intervals to ensure adequate preparedness

amongst personnel for disaster response.

Some aspects of Capacity Building and Training measures are provided in Chapter VII.



Chapter VII: Capacity Building and Training Measures As described in Chapter VI: Preparedness Measures, capacity building and training is

essential for effective Disaster Management and Response.

Approach The approach for capacity building and training is based on analysis of existing disaster

management institutional arrangements, assets, protocols and procedures. The goal of

the analysis is to identify appropriate capacity building and training exercises to ensure

adequate preparedness for smooth and effective operations during a disaster.

Capacity Building Plan

1) Institutional Capacity Building 1. BESCOM should ensure that it has sufficient manpower/resources at

different skill levels and thereby reducing the dependency on third parties

during disasters

2. BESCOM should have (software) systems that aid in providing situational

awareness – e.g. visualization of the entire grid network, location of faults,

inventory of equipment and resources, and contact information of officers

at every level of operation. Training on these systems should be provided

at various levels, and they must be accessible to certain personnel at the

time of a disaster

3. All BESCOM personnel should be trained on at least one essential

function apart from their core responsibility and a list of the same should

be maintained

4. Every Divisional officer should have list of resources under his division

and also corresponding competency/skill list

5. Skill and inventory up gradation activities should be carried out on regular

basis

2) Community Capacity Building BESCOM should conduct exercises with civic authorities such as the Police, Fire,

Municipalities and Hospitals to establish coordination and communication

protocols to be used during a disaster.

Disaster Management Education and Training Activities Disaster management education and training helps each individual in the organization

know his/her duties during a disaster. This kind of education helps an individual to

understand the exact hierarchy structure and duties one needs to perform during a

disaster situation. This reduces the amount of confusion that usually exists at the time of

disaster. Training activities play a vital role in reducing the response and recovery time

and thereby increasing the customer satisfaction. Hence, BESCOM should design

appropriate training exercises. Training exercises could consist of mock scenarios that

include all parts of the disaster response apparatus. Training exercises conducted with

equipment in place will also familiarize personnel with the use of the equipment. These

exercises must be held at least once in a year (and/or before every monsoon). Details of

training exercises should be maintained by Director (Technical).



Chapter VIII: Response and Relief Measures

Response Planning Response planning constitutes the following activities:

1) Warning and Alert Early Warning Systems:

As described in Chapter IV, Table 4, Sub-section 7, an Early Warning team, reporting to

an officer (at GM level) must coordinate with the appropriate authorities to monitor and

communicate potential disaster situations.

Warning dissemination:

As described in Chapter V, Section “Basic Mitigation Measures”, sub-section (1), the

BDMC [via the CGM (CA)] will ensure that any warnings and communication are

appropriately communicated to all employees, stakeholders and media.

2) BDMC Meeting A meeting of the BDMC must be immediately called for by the Chairperson, BDMC.

Location Address Phone Number

Standard BESCOM Corporate Office, KR Circle, Bangalore

080-2287333

Alternative To be decided To be decided

3) Resource Mobilization Checklist Details are presented in the following section “Procedure for Action during a Disaster”.

4) Demobilization and Winding Up: 1. Documentation:

Documentation of actions taken, expenditures incurred, special services offered etc. should be maintained and completed within a stipulated time from close of disaster. Please see Chapter XII, Section “Administrative Procedure to be adopted at the time of emergencies” for details on documentation to be maintained.

2. Success stories and Lessons for future: The BDMC will review activities of personnel during the disaster to document success stories or shortcomings that may be rectified in the future. Key lessons learned can be used to update the DMP if required. Please see Chapter XI for details.

Also refer to Chapter XII, Section “Preparedness Measures”, sub-section 1.4 for a detailed

checklist of activities to be performed before and during an expected emergency.



Procedure for Action during a Disaster

On receiving a notification of declaration of disaster from DDMP, or if the early warning

systems indicate that there is a potential for a disaster, the Chairperson (BDMC) must

be immediately informed. [If the Chairperson is not available, the Director (Technical)

must be immediately informed]. Please refer to Chapter XII for procedures related to

administrative duties, operational and financial powers.

1. The Chairman (BDMC) conveys to CGM (CA) the intent to declare a “State of

Disaster” in BESCOM, via phone call/SMS/in writing. The Chairman (BDMC) also

conveys to Director (Technical) and CGM (Operations) the intent to declare a “State

of Disaster”, via phone call/SMS/in writing.

2. CGM (CA) immediately follows the requisite communication protocol (as per

guidelines stated in Chapter V, Section “Basic Mitigation Measures”, Sub-section

(1))

a. Send out a bulk SMS/Wireless message to all employees, including members

of the BDMC

b. Send out associated content (if any) to all media and priority stakeholders

3. BDMC Meeting

A meeting of the BDMC must be immediately called for by the Chairperson, BDMC to

supervise response and relief efforts.

4. Disaster Management Command and Control Centre (DMC3, under CGM (O)) must be immediately operational. [Note: A part of the existing BESCOM customer service centre may be used for the same; however, the DMC3 must be dedicated to handling communication only from BESCOM personnel, and not the general public.]

5. The safety and availability of personnel is conveyed by said personnel to the DMC3 via a reporting mechanism (Please see Response Activity Diagram in this chapter and Chapter V, Section “Basic Mitigation Measures”, Sub-section (1) for details).

6. Prepare First Assessment Report for BDMC that includes

a. Lists of personnel available in various areas and list of mobilizing points b. Any early damage reports that are available c. Any action taken (for e.g. turning off power in any area in advance)

7. Tasks are assigned to individuals (if necessary). Every Section Office (and higher)

can take action as laid out in Chapter XII.

8. Prepare Second Assessment Report for BDMC that includes a. A current detailed damage estimate b. Equipment/man-power requirements for complex problems/areas c. List of high priorities (including regions that will need attention) d. Requirements for assistance from non-BESCOM agencies

9. Reporting of information on a continuous basis via DMC3 including interim reports.

10. Final Progress Report prepared for BDMC by DMC3.



11. Any Other Documentation:

Please see Chapter XII, [Administrative Procedure to be adopted at the time of

emergencies] for details on all documentation to be maintained.

5) Contact information of BDMC members

Contact information of all BDMC members are available in Annexure-I

1. Ensure your personal Safety and

Security

2. Restore feeders and priority customers

3. Respond to individual complaints

1. Ensure that all Circle DMC3s are operational

2. Assess man-power available (and how much

may be required)

3. List damage control measures already taken

(like turning off feeders etc.)

4. Estimate early damages from employee

feedback, or customer and media reports

5. Prioritize and assign tasks if necessary (for

heavily damaged areas)

Mobilize and form circle level

DMC3

(C-DMC3)

SE becomes Chairperson/Nodal

Officer at Circle Level DMC

Provide Status Update

1. Employees->Unit office 2. Unit Office->C-DMC3 3. C-DMC3->DMC3

Mobilize Response Teams

(BESCOM Employees/Contractors)

Estimate damage, Prioritize &

Assign tasks

(C-DMC3->Employees)

Early Warning

Instructions

from DDMA

YES

NO

Circle Level DMC

Start RESPONSE ACTIVITY DIAGRAM

Action

Entity

Responsible

Declare Disaster, Call for meeting

(Chairperson, BDMC)

Communicate “disaster in effect” to

Employees/Stakeholder

(CGM-CA, BDMC)

1. Mobilize and form DMC3 2. Form Circle level DMC

Provide Status Update

(DMC3->BDMC)

Mobilize Response Teams

(BESCOM Employees/Contractors)

Estimate damage, Prioritize &

Assign tasks

(DMC3->Employees)

Perform Tasks – Follow SOPs

(Employees)

Status Update

1. Employee->DMC3->BDMC

2. BDMC->External Agencies

Situation under control?

Close “Disaster” (BDMC)

Through Bulk SMS/Telephone/ email



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Chapter IX: Reconstruction and Recovery Measures

BESCOM should strive to recover to normal service to its consumers as soon as possible.

The Recovery Plan activities will include the following:

1. Develop a priority schedule (location and time-frame) for recovery of normal

services to affected areas

2. Conduct a detailed damage and loss assessment

3. Restoration of infrastructure

4. Reconstruction/repair of infrastructure/ damaged assets



Chapter X: Financial Resources for Implementation of BDMP

BESCOM should make financial allocations in preparing and executing the disaster

management plan. The Director (Finance) should plan for the following:

1. Funds for Prevention and Mitigation Activities

2. Funds for Preparedness and Training Activities

3. Funds for Response Activities (including pre-authorization to draw money from

treasury in the event of an immediate emergency)

4. Funds for Disaster Risk Insurance

For the purpose of expediting services to its customers, BESCOM will delegate special

financial powers during an emergency to its personnel. For a detailed list of financial

authority and allotment procedures in an emergency, refer to the procedure provided in

Chapter XII.



Chapter XI: Monitoring, Evaluating, Updating and

Maintaining the BDMP

The BDMP should be evaluated, updated and maintained periodically.

Authority for Maintaining and Reviewing the BDMP An external consultant who is an expert in disaster management, who is part of the BDMC is

responsible for the maintenance of the BDMP and bringing it up for review. He is vested with

powers of incorporating necessary changes to the BDMP and getting those approved by the

BDMC.

Proper Monitoring and Evaluation of BDMP The authority assigned to maintain and review the BDMP, should also carry the evaluation

and monitoring of the same. The concerned official should have sound knowledge of the DM

Act, 2005. The official should ensure that the strategies formulated out during a disaster are

on par with the guidelines provided in the Act.

The BDMP plan should be evaluated by the BDMC before its adoption.

1) Pre-disaster Evaluation a) Ensuring that the formulated BDMP is as per Disaster Management Act, 2005 and

aligned with the DDMP. This is to ensure that the BDMP follows the guidelines laid

down by the Government of India.

b) Applying the existing BDMP to the disasters that occurred in the BESCOM operating

region and evaluate the outcomes. The strategies formulated as per BDMP should give

better results. If the results of the analysis are not as expected, then the BDMC should

make necessary modifications to the BDMP and re-evaluate the same.

c) Applying the existing BDMP to expected disaster scenarios, evaluate the outcomes and

modify the BDMP if the results are not satisfactory.

2) Post-disaster Evaluation Post any disaster, the BDMC will review activities of personnel during the disaster and

identify if the BDMP should be modified accordingly.

3) Schedule for Updating the BDMP The BDMC should decide on the frequency of review and revision of the BDMP. A review of

the BDMP should necessarily be conducted post any declared disaster. In the absence of any

disaster, it is advisable to review the BDMP at least once a year.

Communication of BDMP to Stakeholders Any time the BDMC updates and approves the BDMP, it should be circulated to all

stakeholders.



Chapter XII: Standard Operating Procedures (SOPs) and

Checklists for Emergency and Disaster Management

SOPs and checklists should be prepared for various personnel for effective response to

emergencies and disasters. The above SOPs and checklists must be maintained and updated

to reflect any changes in procedures, technology and equipment.

The following are some SOPs currently being followed in BESCOM for Emergency

Management.

Administrative Procedure to be adopted at the time of Emergencies (AP1)

1. All leaves sanctioned to the officers and workmen stand suspended once emergency is declared. The officers and workmen on leave shall report back to their respective controlling officers immediately.

2. All officers responsible for operations shall work for 24 hours and make their sub-ordinate officers/officials who are required for the emergency to work round the clock.

3. The employees who are eligible for drawing overtime allowances/double wages can claim as per rules during the emergency period.

4. Special delegation of powers to the officers for purchase of materials, obtaining services of man power and execution of works are given as per Annexure to AP1.

5. Before exercising special powers granted as in (5) with respect to materials, the zonal Chief Engineers (Ele.) shall take into account the materials in stock in various stores in their jurisdiction and make necessary arrangement to mobilize the materials from the available stores to the emergency work spot. Similarly, the Superintending Engineers (Ele.) of O&M circles and Executive Engineers (Ele.) of O&M divisions shall exercise mobilization of materials in their jurisdiction. Only after review of stock of materials at stores and mobilization of materials, balance materials required shall be procured by the respective officers as in (5). However, the officers who are empowered to procure materials shall certify that no materials are available at stores for emergency work and hence, procured, in the purchase orders.

6. Once the BESCOM declares closure of emergency, the field officers have to furnish necessary certificate regarding purchase of material and non-availability of the same in the store houses, work executed etc., and the Accounts Officers who are responsible for passing of bills, closure of accounts and making payment shall ensure to complete the same within 15 days from the date of closure of emergency.

7. The expenditure incurred shall be booked under appropriate heads of account.

8. After 15 days from the date of closure of emergency, field officer shall furnish the certificate for the works carried out during the emergency period. If any officer deviates from this, the same will be viewed seriously and further action will be initiated.



9. The Zonal Chief Engineers (Ele.) shall seek declaration of emergency by Director (Tech) through telephonic talk/SMS followed by a written requisition duly indicating the area for which the emergency to be declared.

10. After declaration of emergency by Director (Tech.), the emergency restoration work shall be carried out and expenditure booked against the newly created heads of account with caption "Emergency restoration of power supply-calamity". 14.180 - incurred towards Capital Expenditure nature. 74.118 — incurred towards R&M expenses nature.

11. After restoration of power supply, the Zonal Chief Engineers (Ele.) shall seek for closure of emergency by Director (Tech) through telephonic talk/SMS followed by a written requisition.

12. The Zonal Chief Engineers (Ele.) shall send a report within 3 days duly indicating the quantum of damages and the estimated amount after closure of emergency declared.

13. A budget of Rs. 2.7 Crores (Rupees Two crore seventy lakhs only) at the rate of Rs. 10 lakhs (Rupees Ten Lakhs Only) per O&M division will be allocated by the Chief General Manager (CA) for utilizing the same for carrying out power supply restoration work during the period of emergency.

14. The circle Superintending Engineers (Ele.), are authorized to re-appropriate the special budget grant of Rs. 10 lakhs ( Rupees Ten Lakhs only) per division allotted within his jurisdiction during emergency period in case of expenditure incurred during the restoration work goes beyond Rs. 10 lakhs in any one division.

15. The Zonal Chief Engineers (Ele.) are authorized to re-appropriate the special budget grant of Rs.10 lakhs per division if the expenditure incurred in particular O&M circle goes beyond the total special allocation made to each division in that circle.

16. After re-appropriation of the special grants during the emergency period by the Superintending Engineers (Ele.) of O&M circles and after the closure of accounts (within 15 days from the date closure of the emergency) they shall send the accounts to the Chief General Manager (CA) duly seeking recoupment of the same. The Chief General Manager (CA) shall release this amount as recoupment to the respective Superintending Engineers (Ele.) of O&M circles for reallocation among the divisions in their jurisdiction depending upon the requirement.

17. In case, the Superintending Engineers (Ele.) of O&M circle encounter second time emergency declaration before closure of the first emergency declared/ before finalization of accounts he/she shall seek recoupment of the budget grant towards expenditure incurred duly furnishing a certificate accordingly.

18. In case the total expenditure incurred due to re-appropriation by the Zonal Chief Engineers (Ele.) between the circles goes beyond the total special budget grant allocated at the rate of Rs.10 lakhs per O&M division, he shall seek for recoupment of the expenditure from the General Manager (O&M) duly certifying to this effect. The Chief General Manager (CA) shall recoup the amount sought by the Zonal Chief Engineers (Ele.) to the respective Zonal Chief Engineers (Ele.) who shall in-turn allocate to the circles as per the requirement.



19. The Superintending Engineers (Ele.) of O&M circles shall submit the statement of accounts on the 16th day from the date of closure of emergency to the General Manager (Exp.) positively with a copy marked to the respective Zonal Chief Engineers (Ele.).

Annexure to AP1

1) List of Works to be carried out during Emergency for Restoration of Power Supply

1. Rectification of fallen poles.

2. Re-conducting/re-stringing of snapped conductors.

3. Replacement of faulty distribution transformers.

4. Rectification of fallen LT/HT lines.

5. Clearing of fallen trees/branches.

2) List of Materials that can be purchased Works listed in A subject to guidelines

1. Poles

2. Insulators - 1.1 KV Pin

- 8 KV strain

- 11 KV Pin

- 15 KV guy Strain

- 45 KN Disc

3. Guy wire

4. Fuse wires of different ratings

5. PG Clamps etc.,

3) Financial Powers Special delegation of powers for purchase of materials and execution of works on

emergency only;

1. Sub-ordinate officers in the O&M jurisdiction can exercise powers of their immediate

superior officer like;

Superintending Engineers (Ele.) can exercise Chief Engineers (Ele.) power.

Executive Engineers can exercise Superintending Engineers power.

Assistant Executive Engineers can exercise Executive Engineers power.

2. They are permitted to procure the required materials at most economical and

competitive rates without tendering procedure up to a maximum of Rs. 1,00,000/- (

Rupees One Lakh Only) as per the provisions of section 4(e) ii KTPP act.



Operational Guidelines and Checklists for Emergencies The following points list some of the more common problems and the actions that should be taken to restore power at the earliest.

1) General Power Failure In the event of any power failure, personnel are informed through the BESCOM customer care centre.

1.1. Failure of 11 kV line

1. First check for 11kV line failure via physical inspection (it will keep

tripping if there is ANY problem).

2. If 11kV failure is indeed the problem, try and shift load through any

other Ring Main Unit (RMU) that may be available, and recommend

maintenance procedure. [Network grid structure (including adjacent RMUs)

is known to the Unit Officer In-charge]

If 11 kV failures are not the problem, follow the procedure in {1), 1.2}

1.2. Failure of Distribution Transformer Centre (250kVA, 500 kVA etc. or consumer

relevant transformers only) 1. Check incoming (HT) and outgoing (LT) protection mechanism. If the

problem is in the incoming (HT), refer to {1), 1.1}. If not, proceed further.

2. If the outgoing (LT) protection has failed, first shift load to other DTC (if

available). Next, recommend repairing or replacing DTC as per best practices.

If the problem is not DTC (LT), follow the procedure for verifying proper

functioning of fuses and poles and LT cables. See {1), 1.3}.

1.3. Failure of Fuses, Poles and LT Cables

1. Follow Standard Operating Procedures for restoration of power from failure of

fuses, poles and LT cables.

2) Tree Collapse on Lines First, keeping safety paramount, clear debris (including chopping branches, sweeping

leaves and informing local municipal authorities). Refer to point {1) General Power

Failure} for procedure for the restoration of power.

3) Hail-storms Hail-storms mainly affect transformers, usually causing damage to insulation which may

lead to oil leakage. Clean any oil leakages as per procedure to prevent environmental

damage. Refer to point {1) General Power Failure} for procedure for the restoration of

power.



Standard Procedure for Preventive Maintenance (including Monsoon) 1.1. Procedures outlined in the Distribution Maintenance Manual are to be followed

regularly.

1.2. It is recommended that a monsoon-specific list of activities and a schedule of those

activities should be compiled and followed.

Preparedness Measures 1.1. All efforts as prescribed in the Distribution Maintenance Manual must be carried out

and a checklist of tasks completed at every level must be available to the BESCOM

Disaster Management Cell.

1.2. A system to view inventory and list of equipment available should be available to

section officers during an emergency or disaster.

1.3. Follow procedures outlined in Manual for Financial Delegation.

1.4. Preparedness for an emergency/disaster for which warning has been received

1.4.1. D-24 hours: Alert from Director (Technical) must go to all BESCOM

personnel. Testing and availability of emergency equipment must begin.

1.4.2. D-12h: All communication equipment must be tested at this time.

1.4.3. D-4h: All personnel must be at their designated positions, and all required

response equipment must be assigned to the teams.

1.4.4. D+ zero: Turn off power of the “Line” based on reported failure complaints

and local knowledge (usually by Unit Officer or higher).

1.4.5. D+2h: Based on the seriousness of the event, continue execution of response

effort, including isolating vulnerable points, detecting problems and

mobilizing relief efforts.

BESCOM – Disaster Management Plan - Annexure

BESCOM-DMP-2013-v1.0 Page i

Annexures


BESCOM-DMP-2013-v1.0 Page ii


BESCOM-DMP-2013-v1.0 Page iii

Annexure I: Emergency Contact Information

1) Contact Information of BDMC Members

Designation Phone(O) Phone(Mobile) Email

MD 080-22873333 9900095440 [email protected]

D(T) 080-22354926 9449030425

[email protected]

CGM(O) 080-22352487 9449844899 [email protected]

CGM(CA) 080-2241240 9449844602 [email protected]

SP(V) 080-22381838 9448042375 [email protected]

D(F) 080 -22340111 9480834888 [email protected]

GM (App. By MD)

External Consultant in Disaster

Management

2) Contact Information of DMC3 Members

Designation Phone(O) Phone (Mobile) Email

CGM(O) 080-22352487 9449844899 [email protected]

GM(CR) 080-22251927 9449844778 [email protected]

GM(ICT/ MIS) 080-22085375 9449844720 [email protected]

DGM(O) 080-22354564 9449844747 [email protected]

SE (O/O CE

BMAZ)

080-22114420 9449046585 [email protected]

SE (O/O CE

BRAZ)

080-22126744 9448452103 [email protected]

GM (Exp.) 080 -22354940 9449030863 [email protected]

External Consultant in Disaster

Management for Electric Utilities

mailto:[email protected]

mailto:[email protected]


BESCOM-DMP-2013-v1.0 Page iv

3) Circle Level DMC-Bangalore Metropolitan-North

Designation Appointed Officer Mobile Phone/Email

1 SE Designated

2 DCA Designated

3 EE (O/O SE Circle) Designated

4 EE (from any division) Nominated by SE

5 AEE (O/O SE Circle) Nominated by SE

6 AEE (from any

division/sub-division)

Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE

4) Circle Level DMC-Bangalore Metropolitan-South


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE


BESCOM-DMP-2013-v1.0 Page v

5) Circle Level DMC-Bangalore Metropolitan-East


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE

6) Circle Level DMC-Bangalore Metropolitan-West


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE


BESCOM-DMP-2013-v1.0 Page vi

7) Circle Level DMC-Bangalore -BRC


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE

8) Circle Level DMC -Kolar


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE


BESCOM-DMP-2013-v1.0 Page vii

9) Circle Level DMC -Tumkur


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE

10) Circle Level DMC -Davangere


1 SE Designated

2 DCA Designated




6 AEE (from any


Nominated by SE

7 AEE (from any


Nominated by SE

8 AO (from any

division)

Nominated by SE


BESCOM-DMP-2013-v1.0 Page viii

11) Division Contact Details (Executive Engineers)

Division Telephone Mobile

Phone Email

1 Chandapura 080-27835960 9448279027 [email protected]

2 Nelamangala 080-27724448 9448279025 [email protected]

3 Ramanagara 0802-7271385 9448279026 [email protected]

4 Yelahanka 080-28562822 9448279024 [email protected],

[email protected]

5 Chikkaballapur 08156-272671 9448279023 [email protected]

6 Chintamani 08154-251102 9449844851 [email protected]

7 KGF 08153 - 275533 9448279020 [email protected]

8 Kolar 08152-222607 9448279019 [email protected]

9 Indiranagar 080-25207091 9449844616 eeeast.work@gmail com

10 Shivajinagara 080-25493008 9449844617 [email protected]

11 Vidhanasoudha 080-22353680 9449844618 [email protected]

12 Hebbal 080-23516595 9449844607 [email protected]

13 Malleshwaram 080-23349994 9449844606 [email protected],

[email protected]

14 Peenya 080-28391465 9449844609 [email protected]

15 HSR 080-22584381 9449844825 [email protected]

16 Jayanagar 080-26711499 9449844612 [email protected]

17 Koramangala 080-25631801 9449844613 [email protected]

18 Rajajinagara 080-23132291 9449844608 [email protected],

[email protected]

19 R.R Nagar 080-26746857 9449844619 [email protected]

20 Chitradurga 08194-223125 9448279014 [email protected],

[email protected]

21 Davangere 08192252811 9448279012 [email protected]

22 Harihar 08192-247348 9448279013 [email protected]

23 Hiriyur 08193 229533 9448279015 [email protected]

24 Madhugiri 08137-282529 9448279018 [email protected]

25 Tiptur 08134-253233 9448279017 [email protected]

26 Tumkur 0816-2278491 9448279016 [email protected]

27 Kengeri 080-28488876 9449877033 [email protected]


BESCOM-DMP-2013-v1.0 Page ix

12) List of Important Authorities in Bangalore Urban

Designation Phone(O) Email

Deputy Commissioner

08022211292 [email protected]

Commissioner of Police, Bangalore


Chief Fire Officer (West)


Chief Fire Officer (East)


Fire Emergency 08022971500

JC Transport (Bangalore Urban and Rural)


13) List of Important Authorities in Bangalore Rural


Deputy Commissioner

08022867221

[email protected]

Chief of Police Body

08022264350

[email protected]

Chief Fire Officer (West)


JC Transport (Bangalore Urban and Rural)


14) List of Important Authorities in Chikballapur


Deputy Commissioner




District Fire Officer

08156274322

Chief R.T.O 08156263053 [email protected]

15) List of Important Authorities in Chitradurga


Deputy Commissioner





08194221900



BESCOM-DMP-2013-v1.0 Page x

16) List of Important Authorities in Davangere


Deputy Commissioner





08192258101


17) List of Important Authorities in Kolar


Deputy Commissioner





08152243222


18) List of Important Authorities in Ramanagara


Deputy Commissioner




Regional Fire Officer, South

08022971529


19) List of Important Authorities in Tumkur


Deputy Commissioner





08162283101



BESCOM-DMP-2013-v1.0 Page xi

20) Stock of major essential materials at field level [responsibility of Assistant

Executive Engineer (Elec.)]

Material Sub-division Division Circle Poles 25 Nos 75 Nos 200 Nos

11kV AB Cable 1 Km 5 Km 15 Km

LT AB Cable 1 Km 5 Km 6 Km

Rabbit Conductor 1 Km 30 Km 60 Km

Coyote conductor 0.5 Km 15 Km 25 Km

11kV UG cable each size 0.5 Km 1 Km 2 Km

LT UG cable each size 0.5 Km 5 Km 10 Km

Pin Insulators 30 Nos 200 Nos 500 Nos

Disc Insulators 30 Nos 150 Nos 300 Nos

Jointing Kit each size 5 Nos 5 Nos 5 Nos

Pot head each size 5 Nos 5 Nos 5 Nos

21) Transformer Buffer [responsibility of Assistant Executive Engineer (Elec.)]

Material Sub-division( in Nos)

Division( in Nos) Circle( in Nos)

Transformer capacity 25 KVA 5 15 50 63 KVA 5 15 50 100 KVA 5 15 50 250 KVA 5 15 50

22) Stock of accessory materials at field level [responsibility of Assistant Executive

Engineer (Elec.)]

Equipment Sub-division (in Nos)

Division (in Nos) Circle (in Nos)

Emergency Light 1 3 12 Crane 1 2 6

Ladder/Bucket Van 1 2 6 Power Hack saw 3 15 45 Telescopic proner 3 15 45 Fire extinguisher 3 15 45

Lorry 1 3 9 MT (250 kVA) 2 6 15 MT(500 kVA) 2 6 15

23) List of Items to be maintained for implementation

i. List of alternate contact information for District Authorities ii. List of Vehicles under Director (Technical) [for use in Disaster]

iii. List of Equipment Contractors iv. List of Generator Suppliers v. List of Priority Stakeholders in Circle

vi. List of Employee Competencies vii. List of Media and NGO Contacts

viii. List of Messages/Communication ix. BESCOM Division Contact Information


BESCOM-DMP-2013-v1.0 Page xii

Annexure-II: Disaster Management for Specific Threats

A) List of Vulnerable Areas with Risk Ranking (Hazard-wise)

Hazard/Disaster Probability Vulnerability Analysis

Influence on BESCOM Area

Time

Category 1: Water and Climate disasters.

1 Coastal erosion Very Low Not Applicable Not Applicable Not Applicable

2 Thunder and Lightening

Low Poles, guy cables,

transformers (P,C,T)

Depends on meteorological

conditions

Not Determined

3 Cyclone and Storms Low Poles, guy cable strength

All areas under low damage zones

Not Determined

4 Flood Low (P,C,T) BESCOM areas have lowest

probability of floods in Karnataka

Monsoon (June-Sep)

5 Drought Very High more load on entire set-up

Most areas vulnerable

Starts on monsoon (June-

Sep)prolonged effect

Category 2: Geological Disasters

1 Landslides and Mudflows

Low Poles, guy cables Not Determined

2 Dam failures, Dam bursts

Low Poles, guy cables Less number of dams and its

downward region is not in BESCOM

area

Not Determined

3 Tsunami Nil Not Applicable Not Applicable Not Applicable

4 Earthquakes Low (P,C,T) BESCOM operational area

mostly falls in zone 1 which is low probability of earthquakes

Not Determined

Category 3: Chemical Industrial and Nuclear disasters

1 Leakage of hazardous materials

High (P,C,T) Bangalore and Kolar have higher

vulnerability which are industrial areas

Not Determined

2 Nuclear attack Low Not Determined Not Determined

Category 4: Biological disasters

1 Epidemics High Not Determined All areas mostly monsoon

2 Cattle epidemics Low Not Determined Rural areas mostly monsoon

3 Food poisoning Very Low Not Determined All areas mostly monsoon

4 Pest attacks Very Low Not Determined All areas Not Determined


BESCOM-DMP-2013-v1.0 Page xiii

B) Preparedness and Response for Monsoon

Safety Safety is important for both public and the department. General procedures for safety

within the department:

1. All the linemen/field staff shall use relevant safety gadgets while working on

distribution network and also creating proper safety zone before starting

repair/maintenance work.

2. On safety aspects, all the section officers will inspect the hazardous locations and

same may be rectified before starting of monsoon especially distribution

box/metering box/LT feeder pillar box where door is open, take action to close the

door properly to avoid leakage of current during rain and blocking of water inside the

equipment.

3. All the service station vehicles shall be well equipped with (additional 1 JE + 4

Linemen) manpower, materials and safety accessories rendering services on hired

basis shall be equipped with Medical Kit for providing First Aid treatment for the

fatalities and tool kit for attending vehicle minor breakdown.

Category 5: Man-made disasters

1 Forest fire Low (P,C,T) detailed analysis is required of BESCOM

transmission and forest intersection

Not Determined

2 Urban fire Low (P,C,T) Depends on size and impact of fire

Not Determined

3 Village fire Low (P,C,T) Depends on size and impact of fire

Not Determined

4 Festival related disasters

Low (P,C,T) Depends on size and impact of

disaster

During Festivals

5 Road, Rail and Air Accidents

Low (P,C,T) Very less damage to BESCOM

specific

Not Determined

6 Oil spill Low Not Applicable Not possible due to transportation size

Not Determined

7 Serial Bomb blast Low Pole depth, guy cable strength

Mostly Bangalore urban according to

history and terrorist mentality

Not Determined


BESCOM-DMP-2013-v1.0 Page xiv

4. The sketch shows how to create safety zones before starting the repair work:

Essential safety material to be used is [responsibility of Assistant Executive Engineer

(Elec.)]:

Earthing Rod sets High voltage tester Safety Helmet with induction sensor

Safety goggles Safety shoes Tool spanners

Safety belt Safety Reflecting Jacket Tester

Rubber hand gloves Cutting Pliers Poly propylene Rope with different size

Screw driver Rain coat LED Torch

High voltage tester, Men at work’ sign board Head Torch

Insulated GOS operating Rods

Fibber ladder Hickory rods

Restoration 1. Assistant Executive Engineers will ensure that the update of interruption information

shall reach the consumer via face book / Fault Management System (FMS), duly updating the information by feeder managers.

2. Executive Engineer (Elec.) will monitor all resource mobilization like man power, materials, vehicles, etc, among the subdivisions in their jurisdiction.

3. Superintending Engineer (Elec.) will be the Nodal officer of the Circle to facilitate the work of pooling man power, materials, vehicles, etc, among the divisions in their jurisdiction.

Functioning during monsoon 1. Each O&M section is working as a service station having full-fledged 2 teams of 1 Junior

engineer with 4 line men each with separate vehicle including all safety tools/equipment and other necessary line materials with wireless facility and functions 24x7. Additional 150 Nos vehicles are provided.

2. The cable testing team will work for 24x7 to locate the fault in the underground cable system and cable testing team in each Division ready to attend to any cable fault within 3 Hrs.

3. Field level Escalation matrix formed to resolve any power supply disruptions. 4. 260 teams will work efficiently during night time also as in a day by using all resources. 5. The O&M cum Service Station teams (minimum of 2 teams / O&M section) consisting

of one JE with 4 linemen with all safety and necessary line materials in all districts.


BESCOM-DMP-2013-v1.0 Page xv

6. Prior information to consumers regarding power outages through FMS wherein Feeder managers will update the status.

7. All the District/Circle control rooms will act as Nodal centers to co-ordinate with field and Helpline.

C) Effect of CBRN incidents on the Electric Distribution Network Chemical, Biological, Radiological and Nuclear (CBRN) incidents will lead to emergency

situations that cause significant disruptions to life and property. Such situations can be

considered to be National level disasters, and will require a top-down approach for

response. As per NDMA guidelines, the trigger mechanism for the response will be through

the National Crisis Management Committee (NCMC).

A pure CBR (chemical, Biological and Radiological) incident will typically contaminate the

affected regions and prevent/hamper the movement of utility personnel required for

maintenance or restoration activities. Outages may be localized. However, it is important

that in the case of a pure CBR incident, field personnel use extreme caution when venturing

into affected areas and do so only after getting clearance from competent authorities.

Nuclear incidents (esp. those involving the detonation of a nuclear device) will have a

widespread effect on the distribution grid. Nuclear detonation leads to physical damage to

assets due to the blast and accompanying heat wave. This blast and heat wave will destroy

all electric grid related assets that are exposed/above the ground within Zone 1 (the closest

zone) of the blast. For a 10kT yield device, Zone 1 is a roughly circular region of diameter

1.6km. Due to the high radiation levels in Zones 1 and 2 (roughly 3.2km diameter for a 10kT

device), and beyond the destruction zones, the resultant nuclear fallout and radiation will

also prevent personnel from maintenance and restoration activities due to the possibility of

radiation exposure. The fallout zone could extend to many kilometres from ground zero

(epicentre of detonation) depending on prevailing wind conditions. Similar to the pure CBR

incident, field personnel should use extreme caution when venturing into possible affected

areas and do so only after getting clearance from competent authorities.

Another important (destructive) outcome of a nuclear detonation is the electromagnetic

pulse (EMP). An EMP is a sharp pulse of radiofrequency (long wavelength) electromagnetic

radiation produced during a nuclear explosion at or above the earth’s surface. EMPs

typically produce intense electric and magnetic fields that damage unprotected electronic

components over a large area. Beyond the destruction of equipment above ground such as

transformers, capacitors, motors etc., the EMP could travel through the conductors and

affect electronic components beyond the known zone of influence and other equipment that

might otherwise be shielded from the direct effect of the EMP.

Electronic equipment can be protected from EMPs by ‘hardening’ and providing adequate

shields for the same. However, this mechanism is expensive and may be limited to certain

critical electronic components such as communication and emergency power equipment

that will be needed during a disaster.


BESCOM-DMP-2013-v1.0 Page xvi

Annexure-III: Disaster Management Activities Undertaken

Mitigation Projects Undertaken

Task

Area of

Operation/ Status Funding

Implementation source

Replacement of

overhead lines by

AB cables BMAZ Areas In progress BESCOM

Strengthening of

Helpline BMAZ Areas In progress BESCOM

BESCOM Disaster Management Plan...

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