BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented...

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BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012 nap Audi tion Co

Transcript of BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented...

Page 1: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

BCW Standards:

Service Coordination

Presentation to: Babies Can’t Wait (BCW) Providers

Presented by: BCW Technical Assistance Unit

Date: April 2012

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Page 2: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

BABIES CAN’T WAIT TECHNICAL ASSISTANCE

Georgia’sBabies Can’t Wait

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Page 3: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

BABIES CAN’T WAIT TECHNICAL ASSISTANCE

BookmarksBookmark Icon

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Page 4: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

BABIES CAN’T WAIT TECHNICAL ASSISTANCE

STANDARD TIME

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Page 5: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

SERVICE COORDINATOR (SC)

Service Coordinators:

Rights Procedural Safeguards Services

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Page 6: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

SC RESPONSIBILITIES

Responsibilities

Coordinate services across agency lines

Serve as the point of contact for parents

Serve as a resource to families

Complete intake activities

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Page 7: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

INTAKE ACTIVITIES

Georgia’s Birth to Five system of services

Program information

“Notice of Infant/Toddler and Family Rights Under Babies Can’t Wait”

Voluntary

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Page 8: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

Babies Can’t Wait Notice Of Action/Consent Obtain written informed parental consent for the evaluations and assessments

Department of Public Health (DPH) Authorization Release of Information Form Obtain written parental consent to obtain and share information as necessary

INTAKE ACTIVITIESSERVICE COORDINATOR:

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Page 9: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

Physician’s Health Summary Form

Initial intake information used for assessment purposes

Family Assessment and Routines and Activities Section of the IFSP

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INTAKE ACTIVITIESSERVICE COORDINATOR:

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Page 10: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

INTAKE ACTIVITIES

Gather information:• the family’s everyday routines • family concerns, priorities, and

resources

Discuss: • topics of interest of the family• formal and informal supports

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Page 11: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

INTAKE ACTIVITIES

Obtain medical Information Identify family's role in the

evaluation and assessment process

All intake documents are completed with the family and shared with evaluators and the IFSP team.

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Page 12: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

The Service Coordinator is responsible for:

A. coordinating services across agency lines, providers and settings.

B. obtaining services and assistance to address their child’s needs.

C. facilitating and participating in the development of the initial IFSP.

D. all of the above.

STANDARD TIME

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Page 13: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

SERVICE COORDINATION

Services:Assisting in gaining access to servicesCoordinating servicesFacilitating the timely delivery of servicesContinuously seeking appropriate services

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Page 14: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

SPECIFIC ACTIVITIES

Coordinating evaluations and assessment;

Facilitating and participating in the development, review and evaluation of IFSP;

Assisting families in identifying available service providers and resources;

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Page 15: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

SPECIFIC ACTIVITIES

Coordinating and monitoring the delivery of available services;

Informing families of the availability of advocacy services;

Identifying and coordinating with medical and health providers; and

Facilitating the development of a transition plan.

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Page 16: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

RESPONSIBILITIES FOR INITIAL STEPS

45 day timeline Physician contact

Authorization for Release of Information Physician’s Health Summary Form

Explain to the family the roles and functions of the early intervention

team members IFSP process

5 day notice Primary Care Provider Resources for families who are ineligible

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Page 17: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

INITIAL IFSP

ParticipantsMeans of participationInform family of

participantsAssist family in

identifying others

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Page 18: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

CONFIDENTIALCONFIDENTIAL INITIAL IFSP

Review initial evaluation/assessment with family

Assure procedural safeguards are observed

IFSP meeting procedurally correct

Document is handled appropriately

Parental/legal guardian consent for EI services

Copy of IFSP to physician (PCP)

Enter IFSP in the Billing System within five days

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Page 19: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

STANDARD TIME

The Service Coordinator is only involved in selecting services and he/she does not have to attend IFSP nor team meetings.

q True or q False

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Page 20: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

STANDARD TIME

The Service Coordinator enters all IFSP information in the Babies Information and Billing System (BIBS) for each eligible child within ____ days of completion of all initial, annual, and periodic reviews.

A. 10 days

B. 45 days

C. 5 days

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Page 21: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

TIER MODEL OF SERVICE COORDINATION

All service coordination will use a tiered/level of coordination

Family and team identify services in the initial IFSP

A tier service coordination worksheet is utilized

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Page 22: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

TIER MODEL OF SERVICE COORDINATION

The Frequency and Intensity of services is identified

A Specific tier level of service coordination activity is assigned

Tiered Service Coordination must be reviewed every 6 months, but visits can be added as needed when appropriate

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Page 23: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

TIER SERVICE COORDINATION

Frequency and intensity based on the child and family needs

Child/family focused Criteria basedProcess to more

effectively meet child and family’s needs

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Page 24: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

Tier Process

Team Decision

Family Centered

Work-sheet

Summary Form

TIER DETERMINATION PROCESS

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Page 25: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

FREQUENCY OF TIER DETERMINATION

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Page 26: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

TIER LEVELS

Tier 1Families will

receive 4 units per year

Tier 2 Families will

receive 6 units per year

Tier 3Families will

receive 9 units per year

Tier 4Families will

receive 12 units per year

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Page 27: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

STANDARD TIME

All service coordination is not implemented using a tiered/level of coordination.

q True or q False

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Page 28: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

STANDARD TIME

The decision on the specific tier level of service is determined by:

A. Evaluation and Assessment results and the needs of the child and family

B. The Medicaid billing policy

C. The IFSP Team Leader

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Page 29: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

THE SERVICE COORDINATOR

Assist in completing the Financial Analysis for Cost Participation Form

Ensure that the family understands their rights

Assure the family has information to access the services identified in the plan that they will access independently

Comply with SCEIs and CEU requirements

 

MUST…

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Page 30: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

BABIES CAN’T WAIT TECHNICAL ASSISTANCE

Babies Can’t Wait Standards:Service Coordination

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Page 31: BCW Standards: Service Coordination Presentation to: Babies Can’t Wait (BCW) Providers Presented by: BCW Technical Assistance Unit Date: April 2012.

REFERENCES & RESOURCES

Babies Can’t Wait Program Standards Service Coordination (Case Management)

IDEA Part C Federal Regulations

http://www.federalregister.gov/articles/2011/09/28/2011-22783/early-intervention-program-for-infants-and-toddlers-with-disabilities

PowerPoint HandoutBCW Standards: Service Coordination PowerPoint pdf

Public Law 108-446: Individuals with Disabilities Education Improvement Act of 2004

http://idea.ed.gov/download/statute.html

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