BBQ Product Ver 1.0

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    BBQ Product Crosses Over the Lines

    of Varied Tastes

    Presented by,Amin M.

    Rakesh B.Shreyank V.

    Shivanand S.

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    About Richs

    Established in the year 1945 by Robert E. Rich.

    Located in Buffalo, New York.

    One of the largest bakery chains in the world.

    Pioneers in introducing the frozen bakeryfood.

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    Facts from the Case

    BBQ was a regional delicacy.

    Ruby, the waitress of Port- O- Rama with hersoutheast accent had more rapport with the

    customers.

    Vivid persona of Ruby appealing to thepeople.

    Further expansion of the barbecue market inthe southeast.

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    Key Issues

    Very narrow market.

    Regional Taste: Necessity to meet the variedtastes of people of various regions.

    Frozen Vs Natural: Lack of knowledge aboutconsumer requirement.

    Competitors: Five leading brands

    Character Spokesperson: Ruby

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    RubyIs she the right one?

    Renowned personality.

    Regional accent.

    Public interpretation.

    Knowledge about the product.

    Marketing mantra- Its my product.

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    Problem Statement

    Launching a

    frozen BBQ

    product in theSoutheast where

    barbeque is a

    delicacy.

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    5) Need for Market Research

    Rich is considering to launch a new productfrozen BBQ.

    The product will require a 10% market share

    to break even.

    Understand effectiveness of marketingcampaign.

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    Product requirement and popularity

    Report on the no. of consumers who prefer.Richs Southern Barbecue.

    Feedback from the consumers.

    Quality.

    Taste.

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    Richs or the OTHERS

    Rating the product in comparison with otherleading brands.

    F 5 5 important factors for rating the

    product. Quality

    Taste

    Price Service

    Availability

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    Research Objective

    To evaluate if Ruby is the best way to marketthe product.

    Combination of Flavors to be used to appealall tastes in the south easts target customers

    (18 to 50 years).

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    Need for data collection

    Four classes of Data required

    Purchase intentionmeasures

    o Purchase intentiono Purchase frequency

    Overall productdiagnostics

    o Reasons underlying the purchaseintention

    o Uniqueness, differentiation

    Attribute diagnosticso Data regarding specific Attributes to focus

    product development

    Respondent profilingvariables

    o Demographic information

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    Identify Data Sources

    Primary Source: Supermarket Frozen foodsection. Aged between 18 to 50 years

    Units of Samples: 1000 (100 samples from 10 Counties).

    Secondary Source:

    Research done by competitors. Sales after product launch

    Sales of different flavors

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    Research Design & Data Collection

    Method

    Project was Conclusive experimentalresearch.

    Data Collection Method:

    For Primary Data: Developed by outside agency

    Descriptive research

    Collection through mall-intercept

    Prescreen for fast-food restaurant chicken eaters.

    Neutral or positive respondents were invited to return to try theproduct.

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    Research Design & Data Collection

    Method

    Different Positioning are as follows:

    1. Choice white meat/chicken breast.

    2. Backyard BBQ Taste.

    3. Marinated Special Blend/Home-style Taste

    Taste Tests:

    Spicy, Tangy Italian, Wood, Smoked, Charcoal,Grilled were the various flavors combinations usedin samples for Taste Test.

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    Research Instrument

    Designed a well-structured questionnaire tocollect the necessary data about the conceptand the respondents.

    Pre-recruit screener questions

    Concept evaluation questions

    Taste Test

    Classification questions

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    Research Instrument

    Well-structured questionnaire to collect thenecessary data is attached.

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    Identifying the Sample

    People who had eaten BBQ at least once in thepast three months.

    Both Male and Female

    Aged between 18 to 50 years

    Units of Samples: 1000 (100 samples from 10Counties).

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    Data Collected

    Description Results

    Interviews 1000 (100 per county)

    Consumers Pre-recruited at Super Market

    Geographic locations 10

    Taste tests 100

    Gender % 55% Females & 45% Males

    Ages 50% Aged between 18 to 3450% Aged between 35 to 50

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    Analyze and Interpret the Data

    Tangy Italian generated highest level ofpositive response amongst Sample audience.

    Consumers rated the product very favorably in

    the Taste Test Study.

    Interest product trial was driven by:

    Positive predisposition toward the chicken sandwich

    How appetizing the product looked. Healthfulness---broiled rather than fried---appeared

    to be a secondary driver.

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    Present Research Findings

    Richs Consumer Research Group recommended theTangy Italian" positioning.

    Purchase intent was highest among: among women (the intended target market)

    the 35--54 age group.

    Additional studies were needed to determine Best name

    Best price.

    Note: Need to include Ruby and our products preference overcompetitors

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