ASSE 2011 Leadership ConferenceASSE 2011 Leadership Conference

Using Effective Delegation

to Motivate Volunteers

Using Effective Delegation

to Motivate Volunteers

Rob ChvatalCatalyst for Change, Inc.Northwest Chapter

ObjectiveObjective

Inspire you to Consider

Delegating to

Energize, Retain, and Attract

Volunteers

In This HourIn This Hour

• Reflect

• Take notes on what you are thinking

 

The ChallengeThe Challenge

“Leadership is the art of mobilizing others

to want to

struggle for shared aspirations.” The Leadership Challenge

Kouzes and Posner

The ChallengeThe Challenge

“Personal Accountability is a personal choice to rise above one’s

circumstances and

demonstrate the ownership

necessary for achieving desired results.” The OZ Principle

Conners, Smith and Hickman

What Motivates People?What Motivates People?

Purpose

Autonomy

Mastery Drive - Daniel Pink

It’s not Carrot and Stick!

Why do Volunteers Volunteer?Why do Volunteers Volunteer?

It’s not Money or more Stress!

- To Contribute to Something Cool

- To be Part of a Team

- For a Sense of Accomplish

- To Grow

- Others Reasons?

DefinitionDefinition

Delegation is

The transfer of responsibility,

and some level of authority,

from one person to another.

Why Delegate?Why Delegate?

Benefits

Spread out Work to Get It Done

Build Organizational Capability

Make Room on YOUR Plate

Motivate OTHERS!

Why don’t we Delegate?Why don’t we Delegate?

Challenges

Attitude \ Experience Issues

Skill Issues

Personal Capability Issues

Delegating to MotivateDelegating to Motivate

Align people with the Importance of the Work (PURPOSE)

Align work with Capable\Motivated People (AUTONOMY)

Support and Recognize Contributions \ Progress (MASTERY)

Provide Smaller Opportunities of all kinds

1. Determine What & Why it’s Important

2. Determine What Results are Expected

3. Determine Volunteer’s Capability \ Motivation Levels (and related Needs)

4. Determine Level of Authority to Delegate

5. Determine When & How to Check-in

6. Delegate, Check-in, and Support

Delegation StepsDelegation Steps

KNOW Your VolunteersKNOW Your Volunteers

As a Leadership Team

Network with a Purpose

Find People who are Willing, but . . . .

KNOW Your VolunteersKNOW Your Volunteers

SUPPORT Your VolunteersSUPPORT Your Volunteers

AUTONOMY

???

SKILLS \ KNOWLEGEMAYBE A LOT!

Levels of AuthorityLevels of Authority

A. "Follow these instructions precisely." or "Look into this and tell me the situation. I'll decide."

  B. "Look into this and tell me the situation. We'll

decide together."

C. "Decide and take action. Let me know what you did and what happened."

 D. "Decide and take action. You need not check

back with me.“

SummarySummary

Focus on Delegating to Motivate

Overcome the Challenges

Make the Process a Habit

Know Volunteer’s C\M Levels 

What can you GO DO NOW?What can you GO DO NOW?

Read the Handout Next Week and Reflect back on Your Notes

   Plan and follow through with a

Delegation Opportunity Yourself   Discuss Opportunities and Plan Action

as a Leadership Team