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ASO– Safety Manual – July 2012 of 54

DESCRIPTION PAGE

NUMBER

SECTION 1 EMERGENCY INFORMATION

Emergency response chart 5 Emergency telephone numbers 6 Emergency information 7 Emergency evacuation maps 11 Fire Wardens 14 Emergency Procedures 15 - Alarms 16 - Emergency control organisation 16 - Fire & safety precautions 18 - Bomb threat s 20 - Earthquake emergency procedures 21 - Civil disorder and illegal occupancy guidelines 22 - Traumatic incidents 22

SECTION 2 OH&S REPORTING Reporting accidents, incidents and hazards 24

SECTION 3 OH&S ROLES & RESPONSIBILITIES OH&S Legislation 27 OH&S Committee & personnel 28 OH&S Committee role & members 29 Safety communication process 31


SECTION 4 GENERAL SAFETY General safety 33

SECTION 4 SAFETY POLICIES ASO OH&S policy 35 Policy for the use of electrical equipment 36 Manual handling policy 37

SECTION 5 MANAGING SAFETY RISKS Safety audit process 39

SECTION 6 SAFETY OF VISITORS Safety of students 41

SECTION 7 APPENDICES ASO workplace locations 43 Policies:- - Smoke free workplace 44 - OH&S 45 - Workers compensation & rehabilitation 47 - Harassment 51 - Employee assistance program 53


DIAL 0 – 000 State exact location

& nature of emergency

Call First Aid Officer for support (page6 )

Non-urgent / Non-critical Urgent / Critical

Refer for Medical attention if required –

( see contacts list

Page6 )

Report Accident/Incident ( see procedure

page 24 )

Emergency action taken as required


page 24 )

Fire Witness takes action

Security/Safety Emergency

Witness takes action

ACTIVATE NEAREST ALARM / DIAL 0 – 000

State exact location & nature of emergency

If safe to do so, rescue anyone in immediate danger & isolate

Fire/Smoke by closing doors. Turn off & isolate electrical

equipment in vicinity of emergency. If safe to do so, attempt to extinguish fire, ( see Fire

Extinguisher information page 9 )

or prepare to evacuate.

Follow instructions issued by Warden or person in charge of area ( see instructions page 7 )


page 24 )

Medical Emergency Witness takes action

Emergency

Evacuation

DIAL 0 – 000 State exact location

& nature of emergency ie, bomb threat, armed threat, unarmed

threat


In an emergency, use the numbers in the yellow shade box first

General Emergency Contacts

Dial 0 - 000 Ask operator for service required, ie

Fire Brigade

Police

Ambulance

Police Direct 0-11444

Chief Warden (Paul Blackman)

OR

Deputy Chief Warden (Kingsley Schmidtke)

8233 6247 or 0423 124 967

8233 6241 or 0403 046 834

ASO Emergency Contacts

Chief Warden 8233 6247 or 0423 124 967

Deputy Chief Warden/ Venue Supervisor 8233 6241 or 0403 046 834

Maintenance 8233 6241 (Kingsley) or 8233 6242 (David)

After Hours Assistance – Managed Function

0 – 000 or 8233 6241 (Kingsley)

After Hours Assistance 0 – 000

First Aid Officers

Robert Hutcheson 0413 488 915 Kingsley Schmidtke 82336241

Hilary Bruer 0409 675 549 Sarah McBride 82336232

Leah Stephenson 0421 319 087 David Khafagi 82336242

Dianna Sage N/A (FOH)

Anti Harassment Contact Officers

Emma Perkins 0413 488 915 Sarah McBride 0428929660

Elizabeth Collins 8344 3375 Emma Wight (Receptionist) 82336233

Safety Representatives details are on Page 31


RAISING AN ALARM

When an emergency occurs in the building, an alarm can be raised by: a) Someone witnessing the emergency, and reporting it to the Chief Warden or front reception b) Breaking the glass on the RED Break Glass Alarm c) Thermal/smoke detector automatic activation d) Calling the Emergency Service, using 000.

AUTOMATIC FIRE BRIGADE RESPONSE

The Fire Brigade responds automatically when: a) The glass is broken on a Red Break Glass Alarm, b) A thermal/smoke detector is activated

OUTSIDE NORMAL WORKING HOURS

If the Alarm sounds outside normal working hours, staff working in the building should notify other workers in their area (if safe to do so), evacuate their area, securing the building behind them and contact the following numbers:

Paul Blackman 0423 124 967

Kingsley Schmidtke 0404 841 776

EVACUATION OF BUILDING –

In the event of a fire, bomb threat or other hazardous event, an evacuation of the workplace may be necessary. This will be indicated by;

an announcement over the PA system &/or

The sounding of a continuous alarm &/or

An instruction from the Warden.

All staff should leave the work area immediately upon notification of evacuation/instruction of the Warden of their work area. All doors and windows should be closed and all electrical equipment switched off - if safe to do so. Wardens are responsible for ensuring that all staff (in their area) leave the work area and are accounted for. The instructions of the Warden are to be followed without delay. Evacuation should proceed via the exit furthest from the fire/emergency.


If no other assembly area has been nominated go to the Assembly Area. This is on the footpath, under the verandah along the Currie Street side of the TAFESA Adelaide Campus – see page 13 for a map. Maps are also located in each work area. Evacuation routes and assembly points may be changed depending on the emergency – follow the Warden’s instructions. Report to your Warden when you reach the assembly point. Wardens will be identifiable by named caps that they are wearing. Do not re-enter the building unless directed to do so.

IN CASE OF FIRE :

If safe to do so, rescue anyone in immediate danger & isolate fire & smoke by closing doors.

Raise alarm- activate nearest “Break Glass” alarm.

Dial 000 & state type of emergency and location.

Notify Warden or person in charge.

If safe to do so, turn off electrical equipment in vicinity of emergency (leave lights ON).

If safe to do so, attempt to extinguish fire (see notes below).

Prepare to evacuate.

Follow instructions issued by Warden or person in charge.

NOTE: Small extinguishers are inadequate for fighting large fires.

Do not put yourself at risk by attempting to fight a large fire. – initiating the fire alarm process is safer for large fires.

Fire blankets (located throughout the building) can be used if a person’s clothes are on fire or to smother small fires.

All fires and near fire incidents must be reported to the Chief Warden.


FIRE EXTINGUISHERS

There are two types of fire extinguisher in the ASO building (see arrows below):

Water fire extinguishers – identified by plain Red colour - suitable for wood paper & plastic fires

Carbon dioxide (CO2) fire extinguishers – identified by RED colour with BLACK band, suitable for electrical fires and can be used for most types of small fires indoors only.

Fire Extinguishers and Fire Hoses are located thought the building and are clearly signed.

Printed with kind permission of the Fire Protection Association.

MEDICAL ASSISTANCE

For medical emergency assistance, telephone 0 - 000 and state nature of emergency and location. For assistance in less urgent medical emergencies, a list of First Aid Officers can be found under “ASO Emergency Contacts on page 6 of this manual.

FIRST AID KITS

Common first aid supplies (e.g. disinfectant, bandages, sterile eyewash, antiseptic creams etc.) are contained in first aid kits located as follows:

Operations Office on the filing cabinet on the right side of door to payroll office

Percy’s Lounge on bench top to the right side of sink alcove

Sunnyside on the fridge on the right side entry to the kitchen

Foyer behind reception bottom of first cupboard marked with sign

ASO Vehicle in the boot


IMMEDIATE FIRST AID

IN ALL CASES: Keep the patient warm & resting

Where possible remove patient from the danger or remove danger from the patient.

CLOTHING FIRE: Smother fire with fire blanket or use CO2 extinguisher – seek/administer first aid

SERIOUS BLEEDING: Firm pressure on pad placed over wound

ELECTRIC SHOCK: Switch off power. Artificial respiration if breathing has stopped

SUSPECTED FRACTURES: Do not move the patient

CHEMICAL BURNS: Wash with copious amounts of water

CHEMICAL SPLASH TO EYES: Wash eyes with eye wash for 15 minutes


If an alarm is sounded, OR you are asked to “EVACUATE” by the emergency PA system OR by your Warden (or standby), IMMEDIATELY leave the site via the safest exit and proceed to the assembly area. Use the safest exit route. Ensure your warden has marked you off the role.

ASO Emergency Evacuation Points

In the event of an evacuation of ASO facilities, staff members should gather at

Assembly Area (see small map – red rectangle) unless otherwise instructed.

SEE EXPANDED MAP OF ASSEMBLY AREA ON NEXT PAGE


SEE MAP FOR UPSTAIRS AREAS ON NEXT PAGE


In the event of an emergency, the Chair of the Safety Committee has overall responsibility for all staff. Area wardens (or Standby Wardens) take responsibility for staff in their work area and ensure that staff quickly vacate their area and move to the assembly area near their workplace (see maps). Areas such as storerooms, offices and toilets must be checked before the Warden leaves the area. Wardens will determine if all staff are present at the Assembly Area by checking names from the evacuation list.

Musicians see Wardens for Operations area NOTE: where musicians are performing at another venue – they are subject to the emergency procedures and wardens for that venue

Chief Warden: Paul Blackman 0423 124 967

Deputy Chief Warden: Kingsley Schmidtke 0403 046 834 Communication Officer: Emma Wight 8233 6233

Administration – Sunny-side

Area Warden: Bruce Bettcher 8233 6251

Standby Area Warden: Chris Wainwright 0438 829 728 Warden: Sarah McBride 0428 929 660 Warden: Karin Juhl 8233 6200

Administration – Percy’s Lounge Area Warden: Matthew Madden 0431 614 126

Standby Area Warden: Margie Corston 0401 409 015 Warden: Kate Sewell 8233 6205 Warden: Vicky Lekis 0411 625 424

Administration – Operations / Studio Area Warden: Karen Frost 0402 127 276

Area Warden Standby: Bruce Stewart 0439 374 425

Warden: David Khafagi 0408 873 978


These Emergency Procedures have been designed for all employees and visitors. They have particular application to the Wardens of the Adelaide Symphony Orchestra premises, 91 Hindley Street Adelaide 5000, now to be referred as the Grainger Studio. During an emergency, all occupants may have to be evacuated from this building. These procedures have been designed to enable the safe evacuation of the occupants and it is mandatory that these procedures are actively supported and adopted by all employees and visitors.

AUTHORITY

Directions given by Emergency Control Organisation Personnel (Fire Wardens) shall be observed in all respects by all persons on the premises being evacuated and to the extent that if any such directions are inconsistent with those given by management of the premises, the directions of the Emergency Control Organisation Personnel shall prevail, as recommended by AUSTRALIAN STANDARD AS 3745-1995 Emergency Control Organisation and Procedures for Buildings.

INSTRUCTION OF EMPLOYEES IN FIRE SAFETY

Persons who are employed to work in any premises should be given adequate instructions in what to do in the event of a fire. Every person who is employed in the premises should be given instruction in relation to:

the means of escape from the premises in the case of fire.

the position, type and method of operation of fire fighting equipment installed

the position and method of operation of any means for giving warning in case of fire.

TYPES OF EMERGENCIES

A full or partial evacuation may be instigated as a result of any of the following:

fire or explosion in the building

gas leak

ventilation system contamination

fire in an adjacent building

building sustaining structural damage

bomb threat

civil disorder

natural disaster or by direction of the Emergency Services.


ALARMS

Raising an Alarm

When an emergency occurs in your building, an alarm can be raised by:

Someone witnessing the emergency, and reporting it to the Chief Warden or front reception counter.

Breaking the glass on the RED Break Glass Alarm.

Thermal/Smoke detector activating.

By calling the Emergency Service, using 000. Automatic Fire Brigade Response

The Fire Brigade responds automatically when:

The Glass is broken on a Red break glass alarm,

A thermal/smoke detector is activated Outside Normal Working Hours

If the alarm sounds outside normal working hours, staff working in the building should notify other workers in their area (if safe to do so), evacuate their area, securing the building behind them and contact the following numbers: Paul Blackman 0423 124 967 Kingsley Schmidtke 0404 841 776

NOTE: Staff on the premises after hours must take responsibility for the safety of any visitor they may have invited onto the premises

Master Emergency Control Panel

The Master Emergency Control Point within this building is located near the Hindley Street front doors, in the North West corner of the foyer

EMERGENCY CONTROL ORGANISATION

The Emergency Control Organisation is composed of Wardens drawn from the occupants of the building. The responsibilities of the Emergency Control Organisation, during an emergency, are:

To conduct an orderly evacuation of the buildings occupants to a safe place of assembly. NOTE: Members of the public, who may be in the building at the time of the emergency, will require assistance.

To assist Emergency Services.

To operate portable fire fighting equipment in the building, if safe to do so.

The Emergency Control Organisation consists of:

Chief Warden (Building Controller)

Deputy Chief Warden

Communications Officer

Wardens


The primary duty of any warden is to ensure, as far as practical, the safety of the occupants and their orderly evacuation from the danger zone, not to combat emergencies.

CHIEF WARDEN

The Chief Warden is required to respond immediately to the alarm, determine what procedures should be implemented and bring the Emergency Control Organisation promptly into operation. The Chief Warden’s duty will be to assume control of the occupants of the whole building, from the time that an alarm is given, until the arrival of the Fire Brigade or other emergency services. The Chief Warden will be provided with an up to date list of all Wardens, their telephone number and details of their location in the building.

Duties of Chief Wardens

On receipt of alarm, the Chief Wardens will; 1. Proceed to Master Emergency Control Panel. 2. Establish communications with Wardens and staff through reception. 3. Notify all Wardens the area of the alarm. 4. Ensure that the Fire Brigade is notified.

The Senior Officer from the Fire Brigade, or responding authority, may take over these duties on arrival at the building. The Chief Warden should remain at the Master Control Panel to render assistance as necessary. Deputy Chief Wardens

The Deputy Chief Wardens will be the understudy of the Chief Warden and assume these responsibilities whenever the Chief Warden is absent from the building. The Deputy(s) will assist the Chief Warden during an emergency.

AREA WARDENS

Area Wardens (generally referred to in this document as Wardens) will be appointed for various locations/workgroups throughout the building, to carry out the emergency evacuation procedures for their area, as directed by the Chief Warden. NOTE: Area Wardens do have the authority to evacuate their area if they consider the situation to be life threatening. Duties of Area Wardens

Area Wardens should:

Familiarise themselves thoroughly with their area/floor.

Know all exits and alternative escape routes.

Know the existence of strongrooms, toilets, obscure areas in which persons could be located.

Know the location of manual break glass alarms and fire fighting equipment.

Be familiar with the operation of equipment installed to assist in the safe evacuation of personnel from the building.

Be aware of any mobility impaired, sight or hearing impaired persons in their area.


On becoming aware of a fire in their area, the Area Warden will:

Ensure the alarm has been raised and the Fire Brigade notified,

Evacuate occupants from the area,

Organise a fire party to attempt to extinguish fire(if safe to do so)

Establish communication with the Chief Warden,

If fire cannot be contained, order fire party to withdraw and close doors to slow the progress of fire.

On Hearing the evacuation alarm, or becoming aware of an emergency, the Area Warden will:

1. Wait by their phone for communication from the Chief Warden through reception. 2. Consult with the Chief Warden on the nature of the emergency and carry out all instructions. 3. Brief other staff in their area. 4. Control all emergency operations in their area. 5. Check toilets and assemble staff together, then evacuate occupants to the designated

assembly area. 6. Conduct a final check of the area 7. Advise Chief Warden the floor has been evacuated (through reception) 8. Leave area, securing doors behind you. 9. Continuing to assist the evacuation, on the orders of the Chief Warden.

Persons refusing to comply with any Wardens Directions

Should a person refuse to comply with the directions given by a Warden (from the building’s Emergency Control Organisation):

Ensure the person has been clearly advised they are required to evacuate the building because of an emergency situation.

Notify the Chief Warden, who will advise the Officer in Charge of the Emergency Services who, at his/her discretion, may take the appropriate action under law to remove the person.

FIRE & SAFETY PRECAUTIONS

Prevention of fire is as important as the development of efficient means of fighting it, and to this end, all occupants should be acutely aware of the need to avoid dangerous practices and the danger to life and property, in the event of fire getting out of control. Wardens should be encouraged to take note of, and bring to the attention of the Chief Warden:

Any accumulation of litter which may increase the danger of fire,

Incorrect storage of flammable liquids,

The placement of furniture, decoration, equipment or any other item which might impair access to the fire exits.

Missing, defective or discharged fire extinguishers,

Defective Public Address system

Obstructed passages

Obstructed or inappropriately utilised fire exits.


Fire Fighting Equipment

There are three types of fire fighting equipment in the building.

Fire Hose Reels (Mains Water)

Water Fire Extinguisher - for paper, wood and other textile fires

Carbon Dioxide Fire Extinguisher - for paint, oil, electrical and other liquid fires. IF POSSIBLE TURN THE POWER OFF FIRST WHERE AN ELECTRICAL FIRE OCCURS NEVER USE WATER OR FOAM EXTINGUISHERS ON ELECTRICAL FIRES

Fighting Fire with Extinguisher

Do not panic, remain calm and think.

Warn everybody in the area.

Ensure somebody has alerted the Fire Brigade.

Instruct someone to alert the Chief Warden.

Determine type of fire and exact location.

Select the right type of extinguisher.

Be sure you know how to use the extinguisher, if in doubt, read instructions.

Have another person back you up with another fire extinguisher.

Where possible keep the door at your back or behind you.

Keep low to avoid smoke.

Do not get too close to the fire.

Direct extinguisher at seat of fire not smoke. Using a Hose Reel

Do not use on electrical fires

Whenever possible two people should be used to run out a hose reel, one to run out the hose and the other to ensure the hose runs off the reel freely and is not caught around doors, corners.

Remember to turn on water supply at reel before running out the hose (the water can be turned On and Off at the nozzle.

Kitchens and Food Preparation Areas

All areas must be kept clean and grease free.

Oils, spirits and fats must be stored away from a possible ignition source.

All staff must be aware of location and operation of fire extinguishers and blankets. Oven Fire or Range Top Fire

Raise Alarm

Turn off power(if safe to do so)

Obtain a CO2 extinguisher.

Approach fire discharging unit

In the case of an oven fire, keep the door closed, except while extinguishing fire


Deep Fat Fires

Raise Alarm

Turn off power to stove or deep fryer

Slide a close fitting lid over vat of oil/fat

If available operate a CO2 extinguisher

Stand well back when operating extinguishers on deep fat fryers

NOTE: Do not use water on fat fires

BOMB THREAT PROCEDURES

When a Bomb threat is received.

Keep calm

If the threat is via a phone call, keep the caller on line as long as possible – DO NOT HANG UP

Use the bomb threat checklist provided.

Obtain as much detail as possible about the bomb and its location.

Listen carefully for background noises, speech mannerisms, accents, that may give a clue to the age, sex or location of the caller.

Do not discuss the call with other occupants.

Immediately after the threat, contact the Chief Warden, the Manager and notify Police.

Complete the bomb threat report form and hand to the Chief Warden or Police on their arrival. Evaluation

Following the receipt of the threat, if time permits, the Management of the organisation and the Chief Warden must consider the threat and other relevant factors before making a decision to carry out one of the following options:

Immediate evacuation

Partial evacuation and search

Search of the area and then if required, evacuation.

Disregard threat. The Search

Area Wardens could be asked to search designated areas. The following information is provided for the general guidance of Wardens:

The Chief Warden will brief the Area Wardens

Reception to keep phone area manned at all times.

Begin the search in those areas which are accessible to the public, then search the remaining building.

Report anything suspicious to the Chief Warden/Police.

Remember you are looking for something that doesn’t belong where it is. If you find anything suspicious DO NOT TOUCH IT and DO NOT MOVE IT!

Mobile Phones should be turned off during a bomb threat.


Evacuation

If an evacuation is ordered the procedures are similar to an evacuation for a fire:

Direct occupants to the nearest exit and guide them to the assembly area, away from the building.

Check Toilets, strongrooms and other areas.

Conduct a final check of the building to ascertain all areas are clear.

Advise the Chief Warden the area has been evacuated.

Ensure doors are left open if possible and occupants don’t re-enter the building.

Proceed to the nominated assembly area taking personal items with you and remain in charge of the occupants, until directed to return to the building.

Bomb Threat (After hours)

Should a bomb threat be received outside normal hours, the recipient should report the matter to the Police. Alert any other occupants and evacuate, using the nearest exit. Do not re-enter until advised by Police to do so.

EARTHQUAKE EMERGENCY PROCEDURES

Generally the safest place to be is in the open – away from buildings. However if you are in a building when the earthquake strikes, you should NOT attempt to run from the building. Outside the building, you may meet with falling debris and power lines. It is much safer to stay in the building. Remember:

Always remain calm.

Move away from windows and outside walls.

Keep away from mirrors, light fittings, bookcases and other furniture which may fall or slide.

If possible, take cover under a desk from falling debris or move to an internal corner of a room, sit down and protect your face and head.

DO NOT ATTEMPT TO RUN FROM THE BUILDING

Once the tremor has stopped, look around for injured persons, and reassure others in your area. The Buildings Emergency Control Organisation should be called into action by the Chief Warden or his Deputies, as soon as possible. The duties of this organisation will include:

Assessing damage to floors.

Ensuring First Aid is given to those injured.

Notification of the relevant authorities.

Shutdown of electric power to appliances, if safe to do so.

Initiating controlled evacuation, through Wardens.

Account for all occupants of the building.


CIVIL DISORDER AND ILLEGAL OCCUPANCY GUIDELINES.

Industrial unrest, emotional situations or unpopular political decisions may lead to public demonstrations, which could threaten the security of the building. Responsibility

Building Management, Tenant Managers and the buildings Emergency Control Organisation should coordinate the response to an incident until the arrival of the police to whom they should provide as much assistance as required. As soon the Chief Warden, Building Manager or Tenant Manager is aware of civil disorder occurring in the vicinity of the building, the following action should be taken:

Notify Police

Notify other members of the Emergency Control Organisation.

Notify Occupants

Initiate action to : - restrict entry to building - confine presence of demonstrators to the ground floor - restrict contact between demonstrators and building occupants.

Offices should be locked, cash and valuables secured. Windows and blinds should be closed and staff directed not to agitate the demonstrators. Management should promote an air of confidence and calm.

TRAUMATIC INCIDENTS

A person’s reaction to a traumatic incident can vary greatly, to the extent that their health and work are likely to be affected. The degree to which they are effected and how long, will depend on many factors. Early professional assistance and counselling can decrease the impact of trauma, minimise the after effects and prevent severe conditions from developing. The aim of counselling and workplace support is to assist employees to deal with the after effects as effectively as possible.

ASO – Safety Manual – July 2012 of 54


All accidents/incidents including:

Personal injury

Near Misses

Equipment damage In all cases, an Incident Report Form must be completed to comply with WORKCOVER requirements. Failure to report incidents/accidents may jeopardize any future compensation claim. Forms are available from the OH&S Notice Board Area, Reception, Percy’s Lounge, Sunnyside the H R Manager and the Operations Office.

Forward to Human

Resources

No further action required by employee

Collect Incident Report Form from any location where First Aid Kits are to be

found Was medical attention sought &/or work ceased?

Complete Worker’s Claim Form & attach

receipts

Action taken as required

Safety Rep/Orchestra Mgr notifies Section Leader Orchestra Mgr takes any immediate action as

required

INCIDENT / INJURY

Report to Safety Rep/Orchestra Mgr Seek Medical/First Aid attention as needed

Complete Incident/Injury form & forward

to HR Mgr

No Yes

Reviewed by OH&S Committee to identify remedial/preventative

action


The Incident Report Form is a two – page form that must be completed in the event of an accident or incident. The form is available from the following locations:

next to the First aid kits in Reception, Operations office, Sunnyside, Percy’s Lounge

On the wall next to the OH&S Board in the Assembly Room Below is a copy of the Incident Report Form

Page One: Page Two:

REPORTING HAZARDS

Under Occupational Health and Safety legislation, every employee has a “duty of care” obligation to report any hazards or potential hazard in the workplace. If you see anything that may cause injury or damage to persons or property, please report it to either your OH&S representative or the Venue Manager (Kingsley Schmidtke – phone ext. 241).


OCCUPATIONAL HEALTH & SAFETY LEGISLATION

The South Australian Occupational Health and Safety Act (1986) defined the responsibilities of both employers and employees with regard to the health and safety of workers in South Australia. The stated objectives of the Act are:

to secure the health, safety and welfare of employees and other persons at work; and

to eliminate, at the source, risks to the health, safety or welfare of employees and other persons at work; and

to protect the public against risks to health or safety arising out of or in connection with –

1. the activities of persons at work; or

2. the use or operation of various types of plant;

to involve employees and employers in issues affecting occupational health, safety and welfare; and

to encourage registered associations to take a constructive role in promoting improvements in occupational health, safety and welfare practices and assisting employees to achieve a healthier and safer working environment.

RESPONSIBILITIES OF THE EMPLOYER

The Adelaide Symphony Orchestra has a responsibility to:

provide and maintain safe machinery and equipment and safe systems of work

implement arrangements for the safe use, handling, storage and transport of plant and substances (eg harmful chemicals or materials)

maintain the safe condition of the workplace (eg ensuring fire exits are not blocked)

providing workers with adequate facilities (eg clean toilets, drinking water, and hygienic eating areas)

making sure workers have adequate information, instruction, training and supervision to work in a safe and healthy manner.

adequately monitor employees health

keep information and records relevant to its workers' health and safety (eg first aid records and relevant medical information) including any OHS&W training.

employ or engage people with the expertise to advise on health and safety issues affecting employees

nominate a senior management representative to deal with workers and health and safety representatives in resolving health and safety issues at the workplace

generally monitor conditions at the workplace

provide employees with information in the appropriate languages about workplace health and safety arrangements, including the names of those to whom the workers can make an inquiry or complaint.

RESPONSIBILITIES OF EVERY EMPLOYEE

Every ASO staff member has a responsibility to:

Take reasonable care for their own health and safety and for the health and safety of anyone else who may be affected by their actions or omissions at the workplace

Co-operate with their employer with respect to any action taken by the employer to comply with requirements under the OH&S Act

No to be under the influence of alcohol or drugs to the extent that they could endanger their own safety or the safety of others.

Never wilfully or recklessly interfere with or misuse anything provided in the interests of health, safety or welfare in pursuance of the provisions of the Act

Never wilfully place at risk the health and safety of any person at the workplace


OH & S COMMITTEE

OH & S PERSONNEL

HR MANAGER

Responsibilities:

Workcover – Legislative requirements

Return to work

Accident/Injury/Sickness records

Induction of new staff

Overall coordination of all OHS

Report to CE re issues

VENUE MANAGER/PRODUCTION

DIRECTOR

Responsibilities:

Safe Working – compliance

Safety audits

Evacuation arrangements

Equipment safety

CHAIR - SAFETY COMMITTEE

Responsibilities:

Ensures Committee communication & function

Chairs meetings

Prepares agendas

Reviews minutes & circulates (once approved)

WORKGROUP SAFETY REPRESENTATIVES

Responsibilities:

Represent their workgroup at Safety Committee

Respond to injury reports

Conduct Safety Inductions (new staff)

Support/monitor compliance

Inform/consult with workgroup staff on safety matters

Liaise with managers to monitor/improve workgroup safety

Participate in audits

SAFETY COMMITTEE –

Function:

Discusses broad safety matters relevant to both Grainger Studio and any venues where the Orchestra performs, eg safety issues / improvements, accident prevention etc

Identifies & develops OHS policies as required

Reviews accident reports & recommends actions to avoid repetition of the same/similar

Members: Chair – HR Mgr Mgt Reps – CEO & H R Manager. Elected representatives from each workgroup

Minutes to Safety Committee Members, noticeboards & intranet (for all staff)


HEALTH AND SAFETY COMMITTEE

The Health and Safety Committee comprises elected Health and Safety Representatives from each work group and management delegates. The role of the Committee is to:

Facilitate co-operation between the employer and the employees in developing and carrying out occupational health and safety measures,

Formulate, review and disseminate standards, rules or procedures on occupational health and safety.

The Committee contributes to the following activities;

Development of Occupational Health and Safety objectives

Acts as a resource to management and employees

Development of awareness with:

- regular training, seminars, etc.

- publicity programs, posters, etc.

- safety inductions for new or relocated employees

Development of safety rules and regulations for publication and dissemination to all employees

Monitors introduction of new equipment or chemicals to ensure current practices are adequate

Evaluation of safety products and services and advice to management on their suitability

Investigation of accidents and recommendations for action to prevent recurrence. Non management appointed members of the Health and Safety Committee will fulfil the role of Harassment Contact Officers.

HEALTH AND SAFETY COMMITTEE MEETINGS

The Committee meets on a regular basis - every 6 weeks. Notes of the Committee meetings are taken and made available to all staff via the intranet and on the OH&S Notice boards once they have been confirmed by the Chair. See Communication process on page 32.

ROLE OF HEALTH AND SAFETY REPRESENTATIVES

A Health and Safety representative is entitled to:

Stop any work practices that pose an immediate danger to workers

Accompany a WorkSafe SA inspection of the workplace

Issue a provisional improvement notice ( only after consultation with management )


To safeguard the interests of the employees within the designated workgroup, the health and safety representative will periodically:

Ensure necessary safety equipment is readily accessible and maintain adequate stocks of first-aid supplies

Survey current work practices in relevant area with regard to:

- organic solvents,

- potentially dangerous equipment.

Circulate safety information.

Raise relevant health and safety issues at OHS&W Committee meetings.

SAFETY COMMITTEE MEMBERS as at 1st July 2012

Paul Blackman * Chair Tom Bastians Lesley Cockram Dean Newcomb Barbara George * Kingsley Schmidtke *

* denotes management appointed members.

ANTI HARASSMENT CONTACT OFFICERS as at 1st July 2012

Anti Harassment Contact Officers are elected and trained in the role to give employees an option to talk to a representative about any concerns they have with regards to a harassment situation, prior to any reporting to a manager.

Current Anti Harassment Contact Officers are:-

Elizabeth Collins 8344 3375

Sarah McBride 8233 6232

Emma Perkins 0417 894 328

Emma Wight 8233 6233


The OH & S Communication process is essential to the effective management and improvement of safety in the Institute. Managers must ensure that they are aware of any major safety issues, particularly where they may impact on future planning for the company. Managers must also remain aware of safety issues that arise as they are responsible on a day-to day basis for the safety of their own staff. It is essential that they are aware of any safety issues or risks, not only within their own group/activities but also groups within near physical proximity.

It is essential that staff and/or Safety Representatives raise and discuss safety issues or concerns at their meetings.

SAFETY COMMITTEE Chair: H R Manager

Meet: 6 weekly

FOLLOW UP MEETING WITH:

CEO

ASO Management Committee

Safety Committee Chair Meet: 6 weekly/as required to discuss any

key/urgent issues

MINUTES TO INTRANET Intranet link emailed to all Staff and

posted on OHS&W Notice Boards


SAFE WORK HABITS

The following guidelines must be followed to ensure a safe working environment for everyone:

Care should be taken when lifting heavy weights. Back should be kept vertical at all times.

Musicians should use stretching exercises where appropriate, as preventative measure against possible playing-related injury.

Musicians are encouraged to use the massage facilities when provided during heavy workload repertoire.

Musicians are encouraged to use earplugs whenever performance noise levels become excessive and/or create discomfort.

Use an easily adjustable chair and always adjust the chair to ensure you are sitting in a position which is ergonomically appropriate for your height and activity.

Optimize your posture and working position

Keep fit

Smoking is not permitted in the workplace.

HOUSEKEEPING/ORGANIZATION OF WORK AREA

Passageways should be kept clear. Storage of equipment or consumables and placement of cables in access corridors can cause unnecessary hazards especially if visibility is reduced by smoke or power failure or if personnel have to move quickly because of fire, chemical spills or other emergencies.

SPECIAL PRECAUTIONS

All staff members should familiarize themselves with the location and use of emergency equipment, eg, fire alarms and fire extinguishers.

Staff should be trained and familiar with the use of fire fighting equipment so that a small fire can be quickly localized and prevented from spreading where it is safe to do so.


The Adelaide Symphony Orchestra is committed to providing and maintaining a safe and healthy environment for all employees, students and visitors. We believe health and safety should not be compromised and that all reasonable steps should be taken to prevent incidents, injuries and occupational related illnesses. To demonstrate this we will make every reasonable effort to protect employees, students and visitors from risks to their health and safety. This includes:

Monitoring compliance with all relevant safety laws and regulations.

Providing appropriate and accessible safety information, instruction, training and

supervision.

Encouraging all employees to promote a safe working culture.

Ensuring individuals are aware of their responsibilities for health and safety and are held

accountable to them.

Establishing and maintaining procedures for effectively responding to any emergency or

incident.

Applying risk management principles that continually identify, assess and where possible

eliminate or otherwise control risks to health and safety.

Maintaining regular consultation on health and safety issues through established health

and safety committees.

Continuously improving health and safety through effective management systems,

measurements, targets and evaluations.

Regularly reviewing safety and health policy to ensure the needs and obligations of the Institute are met.

In the interests of maintaining safety and minimizing risk, all students, visitors, clients, contractors and their employees are required to observe and comply with all health and safety standards of the company. This includes any signage, warnings or instructions given by a company employee while on our premises.


The following policy must be complied with in relation to the use of electrical appliances/equipment Location

Electrical appliances/equipment are located throughout the ASO Hazards

The following key hazards are identified in relation to the use of electrical appliances/equipment:

Misuse and faulty electrical equipment may cause electrocution or fire Essential Safety Precautions

The following safety precautions must be taken before using the electrical appliances/equipment.

All electrical equipment must be tested and tagged in accordance with the legislation

All electrical equipment must meet Australian Standards Maintenance/Storage

All electrical equipment must be tested and tagged in accordance with the legislation

Power leads must be kept to a minimum length (bundled/cable tied)

All electrical appliances/equipment must be kept away from water unless specifically designed to be used in wet locations.

Only appropriately qualified maintenance staff should undertake the repair of electrical appliances

Conditions for use

Faulty electrical equipment and outlets must be reported to the venue / productions supervisor or other operations staff as soon as they become apparent and removed from use until repaired and tested.

Turn off equipment when not in use

Use the equipment within design parameters


Manual handling relates to any task requiring the use of physical exertion by a person, including:

lifting – heavy or awkward objects

moving

carrying – heavy or awkward objects (or using poor load carrying practice)

pushing/pulling, eg moving a trolley

restraining

Musculoskeletal disorder is an injury, illness or disease that can arise in whole or in part from manual handling which is of a hazardous nature. Musculoskeletal disorder can occur suddenly or over a prolonged period of time. The following actions will prevent or reduce the risk of sustaining musculoskeletal disorder:

Consider whether the manual handling activity being undertaken is hazardous and take steps to remove/reduce the hazardous components of the task.

Use mechanical devices to aid posture/activity

Vary or share repetitive tasks

Take frequent rest breaks and do some muscle stretches

Use lifting aids

If carrying a heavy/awkward item(s), use a trolley or carry the load close to your body

When lifting objects, bend knees to allow legs to support the weight rather than bending the back

Store items in appropriate positions to reduce reaching bending or twisting

Ensure that your workbench/desk area is appropriately set up with chair, computer etc adjusted to the appropriate height/position

Where a staff member feels that their task(s) may pose a manual handling injury risk, they must discuss the activity/method/process with their Manager or the relevant Safety Committee representative.


To ensure that safety is effectively monitored and any issues are identified and rectified, the following safety audit process is undertaken within the ASO on a regular basis.

SAFETY AUDIT CONDUCTED

By H R Manager with Local Safety Rep

COPIES OF AUDIT To Safety Committee Chair(s)

Local Safety Rep (specific)

Senior managers

REVIEW/MONITOR/DISCUSS AUDIT By OHS&W Committee(s)

AUDIT SUMMARY By H R Mgr/Safety Rep

To CEO Tabled for discussion at OHS&W

Committee

RELEVANT MATTERS ARISING TO

Management Committee Via Safety Committee Chair/HR

Mgr

AUDIT FILE COPIES STORED By HR Mgr

ACTION ARISING FROM AUDIT Follow-up by CEO


GUIDELINES FOR MUSICIANS TEACHING STUDENTS AT GRAINGER

Musician using rooms at the Grainger Studio must always escort their students from the secure doors and return with them back to the secure doors at the end of the lesson. After hours, the students must be escorted from and to the outside of the building. Students must never be allowed to wander unescorted around the work place for their own safety and for the security of the building. Musicians who teach must ensure that they have taken out their own personal insurance for public liability, as the company policy will not cover their teaching activities.


Workgroup Location

Orchestra Grainger Studio

Operations Operations office

Administration Offices next to Percy’s lounge

Administration Offices at Sunnyside

Reception Foyer


SMOKE-FREE WORKPLACE

Policy

The Adelaide Symphony is committed to maintaining a smoke-free environment at its workplaces, in the interests of employee health and safety. Accordingly, employees are prohibited from smoking in any Adelaide Symphony work environment. This prohibition applies equally to Adelaide Symphony premises whether owned, leased or hired, where employees are required to attend for work.

Procedures 1. Information All new employees are to be advised of the Adelaide Symphony’s smoke-free policy prior to commencement of employment.

2. Compliance

A. Managers are responsible for ensuring compliance with this policy by their staff. B. An employee found to be in breach of this policy is to be reminded that observance of

the policy is regarded as a condition of employment and part of their obligation to comply with reasonable directions in the interests of employee occupational health and safety.

C. Where appropriate, managers have discretion to offer appropriate assistance to an employee to observe this policy, eg. sick leave to obtain medical advice.

D. Persistent breaches of this policy will be treated as misconduct in accordance with standard disciplinary procedures.

Associated Policies: Occupational Health & Safety, Disciplinary Procedures,

Employee Assistance Program, Rules & Regulations of the Building


OCCUPATIONAL HEALTH & SAFETY

Policy

The Adelaide Symphony Orchestra is committed to providing a safe and healthy working environment for all its employees.

Background Guided by the Occupational Health & Safety Act SA1986 and with the assistance of Worksafe SA, this objective will be achieved through the cooperative involvement of management, employees and their unions in jointly identifying and resolving occupational health and safety (OHS) issues. This will include commitment to mutual objectives, procedures and programs to be specified in an Adelaide Symphony Orchestra Occupational Health and Safety Agreement. To facilitate the involvement of all employees, the Company will support the establishment of a Health and Safety Committee and recognises its responsibility to assist employees to gain the knowledge and, where appropriate the formal training to fully participate in OHS management at the workplace. Consistent with the Act, this involvement will also continue to recognise that both management and employees have responsibility for OHS. Employees have a responsibility to avoid risks to themselves and others by working in a safe manner and adhering to safe working procedures. Employees also have a responsibility to report accidents or potential accidents, which could lead to injury, loss or damage, to enable these risks to be eliminated or minimised. Managers have an added responsibility for the safety of employees and others in workplaces under their control by maintaining safe operating procedures and by regularly communicating with staff and their health and safety representatives on OHS issues.

Procedures 1. Framework

A. The Adelaide Symphony Orchestra’s Occupational Health and Safety Agreement*, between it, employees and relevant unions, establishes the framework for meeting duties established by the Occupational Health & Safety Act SA 1986.

B. The following procedures should be read in conjunction with that Agreement and policies, procedures and practices established from time to time by the Occupational Health & Safety (OHS) Committee.


2. Incident Reporting

C. All incidents of work related injury are to be reported to the Human Resources Manager or the Operations Manager where they result in:

time off from work;

medical treatment by a doctor/hospital; or

had the potential to result in the above. D. Department managers are responsible for ensuring that such incidents, which come to

their knowledge, are reported. E. Details should be recorded on or in the format of Workcover’s Incident Report form. A

Claim for Rehabilitation and Compensation form will also need to be completed if the employee requires recovery of salary loss and/or medical expenses. The forms and further advice are available from Pay office or Human Resources Manager.

F. The form is to be forwarded to the Human Resources Manager for :

referral to Workcover where the incident is of appropriate seriousness;

referral to the relevant Health & Safety Representative for their information, subject to confidentiality of personal details;

notation and follow-up on appropriate action, if any, to prevent recurrence of incident.

G. The Human Resources Manager will be responsible for providing:

ASO management and the OH&S Committee with a summary of incidents on an annual basis for review and risk assessment.

the Business Manager with a regular update of incidents.

3. First Aid

H. Appropriate first-aid equipment will be provided and maintained at each workplace. At least two (2) employees will be nominated and duly qualified to administer first aid at each workplace.

First-aid attendants are required to report incidents requiring their attention in accordance with section 2 above, including details of treatment provided.


WORKER’S COMPENSATION & REHABILITATION

Policy

The Company is committed to the prevention of illness and injury at the workplace. However, it is

acknowledged that injury or illness may still occur. In such cases, the Company is further committed

to an active program aimed at assisting an injured or ill employee to achieve an early and safe return

to work.

Aims

The Company believes that occupational rehabilitation is of benefit to all parties and its program will aim to:

assist employees suffering from serious work related injury or illness to return to work through a structured and individual plan of medical treatment and workplace change, coordinated by a professional Rehabilitation Provider accredited by Workcover;

ensure that rehabilitation is commenced as soon as practicable after work related injury or illness, in a manner consistent with medical judgment;

encourage an early and safe return to work by an employee suffering from work related injury or illness as a normal and integral part of the rehabilitation process, if necessary by the provision of suitable alternative dates;

provide employees and managers with access to information on the rehabilitation process and their role in it;

involve the injured or ill employee, their medical practitioner and, where requested by the employee, their union, to ensure that rehabilitation programs work effectively. Where there are difficulties with an individual Return to Work program, the Company will seek the assistance of Workcover Rehabilitation Advisers; and

ensure that employees are aware of their rights and obligations in relation to the Return to Work process. In this regard, the attached Statement of Employee Rights and Obligations forms part of this Policy.

Responsibility The Company has appointed a Rehabilitation Case Manager with authority and responsibility to carry out the Company’s commitment to occupational rehabilitation in accordance with the Safety Rehabilitation and Compensation Act 1986. This includes a duty to develop and comply with procedures aimed at the provision of adequate information to injured or ill employees, screening of occupational injury/illness claims for potential intervention and for prompt handling of claims.


Company managers are responsible for providing full support to the Rehabilitation Coordinator in compliance with the above commitments and procedures, for reporting all work related injury and illness which comes to their attention, and for playing a positive and cooperative role in the return to work process.

Unions and employee representatives have a role in assisting the Rehabilitation process by encouraging a safe and early return to work, providing constructive advice and cooperating with the provision of suitable alternative duties where required.

For their part, employees have an obligation to promptly report the occurrence of work related injury and illness and to cooperate with approved return to work programs, either as an injured employee or as a supporting work colleague.

Consultation This policy has been developed following consultation with relevant union and employee representatives and the Company acknowledges that future review should also be conducted on a cooperative basis. It is also the company’s intention that this policy be freely available for the information of all relevant parties including employees, rehabilitation providers, and treating medical or health practitioners.

Evaluation

The Company will annually evaluate the effectiveness of Return to Work programs by monitoring costs, duration, outcomes and closure rates, and by effective use of the resources and expertise of Workcover.

Procedures 1. Incident Reporting

All incidents of work related injury or illness are to be reported in accordance with established procedures (refer OH&S Policy & Procedures) and relevant department managers are responsible for ensuring compliance.

2. Works Compensation Claims 2.1. Workers Compensation provides coverage for:

injuries at work or at approved training;

illness materially caused/contributed to by work;

loss or damage to aids (eg. spectacles) as a result of a work-related accident; and

injuries during journey between home and work.


2.2. Employee claims for workers compensation - to recover lost salary and/or medical expenses arising from a work related injury or illness - are to be forwarded to the Human Resources Manager on Workcover’s Claim for Rehabilitation and Compensation form.

2.3. To be accepted, the employee must attach to their claim an original medical certificate

from a legally qualified doctor (alternative health providers are not acceptable) that states:

the precise diagnosis;

how the injury or illness is work related;

whether the employee is fit for work; and

certifies the claimed periods of incapacity from work.

2.4. Original accounts/receipts for initial medial expenses incurred should be attached to the form, along with details of lost working time up to the date of the claim.

2.5. The form will be completed by the Human Resources Manager, in consultation with

the relevant manager, and forwarded to Workcover within 5 working days. The relevant manager must advise of any doubts concerning the claim as soon as possible.

2.6. While the claim is under consideration by Workcover Australia, the employee may be

given access to paid sick leave entitlements under normal arrangements. Such leave is to be re-credited upon acceptance of the claim.

2.7. Subsequent medical expense accounts/receipts should be forwarded to the Human

Resources Manager. Further loss of work time will require completion of a separate Claim for Time off Work form and a supporting medical certificate.

2.8. Workcover forms are available from Pay office or Human Resources Manager.

3. Rehabilitation (Return to Work) Program

3.1. If an employee is unable to work for 10 or more days, is likely to be away for this

period, and/or is suffering from an injury/illness type which is likely to benefit from intervention, the Rehabilitation Case Manager will assess the need for a formal rehabilitation (Return to Work - “RTW”) program in consultation with the employee.

3.2. If, in the opinion of the Rehabilitation Case Manager, intervention is required, the

employee will be referred to a Rehabilitation Provider for formal assessment. The employee is to be provided with information on the RTW process, including a statement on their rights and obligations.

3.3. The RTW process will be undertaken in accordance with Workcover’s guidelines.

4. Evaluation The Business Manager will provide managers and the OH&S Committee with an evaluation of workers compensation claims and rehabilitation on an annual basis.

Associated Policies: Occupational Health & Safety


EMPLOYEE RIGHTS & OBLIGATIONS Employees who have suffered a work related injury or illness have both rights and obligations in the Return to Work (Rehabilitation) process, in accordance with the Safety Rehabilitation and Compensation Act 1986.

Employees have an obligation to:

report work related injury or illness as soon as possible to facilitate assessment by the Rehabilitation Case Manager of rehabilitation requirements;

lodge a Workcover Claim for Rehabilitation and Compensation form with the Rehabilitation case Manager as soon as possible;

put their medical/health practitioner in touch with the Rehabilitation Case Manager as required;

participate in the assessment process and the development of their Return to Work program;

undertake the agreed Return to Work program;

advise the Company of changed circumstances affecting their return to work;

wherever possible undertake treatment outside of working hours, when participating in a graduated Return to Work program;

ensure that information provided to Workcover and the Company is true and correct. Employees have the right to:

an assessment for a rehabilitation program if required and on request;

a rehabilitation program if one is required;

receive copies of their assessment and Return to Work plan forms, and to request documents held on their file by Workcover;

participate in the development of their Return to Work plan

help choose their own accredited rehabilitation provider (final responsibility rests with the Rehabilitation Coordinator);

access suitable duties on their return to work;

access the Company’s rehabilitation policy and participate through their representative in their development or change;

expect confidentiality about their injury or illness, and rehabilitation; request that Workcover reconsider decisions with which they do not agree, including the Return to Work plan.


HARASSMENT

Policy

The Adelaide Symphony’s commitment to Equal Employment Opportunity includes a commitment to providing employees with a workplace free from intimidation. Harassment is a form of intimidation. The practice is illegal and the Adelaide Symphony will not tolerate such behaviour from its employees or those under contract with the ASO under any circumstances. This applies regardless of whether such behaviour is directed at fellow employees or at other persons dealing with the Adelaide Symphony.

Background

Sexual or Sexist Harassment of a person (whether an employee or not) by other persons at the workplace is an unlawful act. It includes behaviour such as:

unwelcome sexual advances:

unwanted physical contact of a sexual nature:

indecent sexual language, offensive comments, suggestions or innuendo, made to a person or in their presence;

unnecessary display of sexual material;

persistent requests for dates.

Denigration of a person’s gender by words, jokes, gestures or physical intimidation.

Any employee who, after appropriate investigation, is found to have participated in sexual harassment may be subject to disciplinary action, including termination of their employment.

Racial Harassment or discrimination of a person (whether an employee or not) by employee(s) at the workplace is an unlawful act. It includes:

discrimination on the grounds of colour, national or ethnic origin:

discrimination on the grounds of descent and ethno-religious background;

race-based acts against any member of the community, not just ethnic minorities;

the creation and tolerance of a racially hostile work environment, eg. name-calling.

Any employee who, after appropriate investigation, is found to have participated in racial discrimination or harassment may be subject to disciplinary action, including termination of their employment. Bullying in the Adelaide Symphony Orchestra is unacceptable and will not be tolerated. It constitutes offensive treatment through vindictive, cruel, malicious or humiliating attempts to undermine an individual employee or groups of employees. It includes:

shouting or swearing at staff in private or public

public humiliation

personal insults, name-calling, sarcasm and ridicule

constant negative criticism

constant intrusive surveillance or monitoring


freezing out, ignoring or excluding

use of threats and installing fear

constantly undervaluing effort

physical attacks

Procedures

If you believe you or another person has been the subject of harassment by an Adelaide Symphony Orchestra employee, you should:

make it clear to the person(s) that their actions are offensive, unwelcome and unwanted. You may wish to informally seek support or advice from your Harassment Contact Officer (See the section of OH&S Committee Role & Members, page 30 above);

if the actions continue, or if you feel unable to speak to the person(s) directly, take your complaint to the Human Resources Manager, any other member of management, or to your union representative.

All complaints will be investigated promptly, seriously, and confidentially in the interests of all parties concerned. All complaints will be brought to the attention of the Chief Executive Officer, who will have overall responsibility for ensuring resolution of the complaint.

Following investigation, which will involve discussions with all affected parties, you will be advised of the outcome of your complaint, the reasons and the action to be taken to resolve your concerns.

If you are not satisfied with the outcome of your complaint or if you wish assistance from an external body, you can take a sexual harassment complaint to the Federal Human Rights and Equal Opportunity Commission or to the Anti-Discrimination Board.

Associated Policies: Employee Discipline

Occupational Health & Safety


EMPLOYEE ASSISTANCE PROGRAM

Policy

The Adelaide Symphony Orchestra acknowledges that it has an interest in maintaining the overall personal health and well being of its employees and their families Accordingly, the Adelaide Symphony will provide employees and their families with ready access to professional and confidential counselling services to assist with problems that may affect their physical or emotional quality of life.

Procedure

Oversight of the Employee Assistance Program (EAP) is the responsibility of the Human Resources Manager. However, all employees and their families may access EAP services independently and on a confidential basis. Relevant managers may refer employees to EAP services at an appropriate time at their discretion, and time-off on paid leave basis may also be granted to enable attendance. There is no requirement on the employees to divulge or discuss the particular personal problem with their manager. All costs for initial counselling provided by the EAP is met by the Adelaide Symphony Orchestra. If required, subsequent costs arising from EAP specialist referrals are the responsibility of the employee.

Service Provider

The EAP program is provided by Davidson Trahaire Corpsych, as part of a service provided through a service agreement with the ABC. Professional counsellors are available to assist in a range of areas including:

family & marital

work related difficulties

financial & legal

gambling

alcohol & drug related problems

health problems

emotional stress

inter-personal conflict Counselling is available within 48 hours of first contact, by phone or face-to-face. Employees using this service may have up to four sessions without incurring a personal cost. Toll free number 1300 360 364 Counsellors are required to maintain employee privacy and confidentiality and may not disclose detail to anyone in the Adelaide Symphony without your express authority.


Employees who have read this document should sign below

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