Arcache Utility _ BMC Communities

4
14/01/2016 arcache utility | BMC Communities https://communities.bmc.com/thread/39636?tstart=0 1/4 BMC.com > All Places > Products > Remedy AR System > Discussions 6 Replies Latest reply: Mar 5, 2013 11:13 AM by Suresh Kannan 4604 Views Tags: I am trying to recreate the Demo account using the arcache utility. I keep getting The value for this entry violate a unique index that s been defined for this form. But when attempt to delete the record it tells me that the record does not exist. Here is my syntax for creating the account.- arcache -Ua -e 000000000000001 -lw 1 -n "Demo" -p "" -g "1;" Fortunately this is a dev box, but I still need the box to test somethings.. How do I get around this. Any Suggestions? arcache utility This question is Not Answered. OluShow NameToUpdate Jan 13, 2010 8:32 AM Actions Both the request and login name need to be unique so do you already have a record with request id 1 and/or a user called Demo in the user_cache table? Mark Like (1) 1. Re: arcache utility Mark Walters Jan 13, 2010 9:00 AM (in response to OluShow NameToUpdate)

description

Arcache Utility _ BMC Communities

Transcript of Arcache Utility _ BMC Communities

Page 1: Arcache Utility _ BMC Communities

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 14

BMCcom gt All Places gt Products gt Remedy AR System gt Discussions

6 Replies Latest reply Mar 5 2013 1113 AM by Suresh Kannan

4604 Views Tags

I am trying to recreate the Demo account using the arcache utility I keep getting The value for this entry violate a unique index that s beendefined for this form But when attempt to delete the record it tells me that the record does not exist Here is my syntax for creating the account- arcache -Ua -e 000000000000001 -lw 1 -n Demo -p -g 1 Fortunately this is a dev box but I still need the box to test somethingsHow do I get around this Any Suggestions

arcache utilityThis question is Not Answered

OluShow NameToUpdate Jan 13 2010 832 AM

Actions

Both the request and login name need to be unique so do you already have a record with request id 1 andor a user called Demo in theuser_cache table Mark

Like (1)

1 Re arcache utility

Mark Walters Jan 13 2010 900 AM (in response to OluShow NameToUpdate)

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 24

Actions

Ill have to verify on the back end At any rate how can I get around this Can i create another temporary admin account and use anotherrequest ID like 000000000000002

Like (0)

2 Re arcache utility

OluShow NameToUpdate Jan 13 2010 904 AM (in response to Mark Walters)

Actions

Its now creating the account but the account doesnt seem to have administrator permissions based on the available quick links

Like (0)

3 Re arcache utility

OluShow NameToUpdate Jan 13 2010 957 AM (in response to Mark Walters)

Actions

try this arcache -Ua -eFOO123 -lw 1 -n tempadmin -p password -g 1

Like (2)

4 Re arcache utility

Mounir Chermiti Jan 14 2010 523 AM (in response to OluShow NameToUpdate)

This last answer works Thanks Shade

5 arcache utility

Henry Vargas Jan 30 2012 454 PM (in response to Mounir Chermiti)

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 34

Find People Community Help

Support Login Worldwide About BMC BMCcom

Actions Like (0)

Actions

For Linux environment use the following LD_LIBRARY_PATH=optbmcARSystembin This is the path where the libicuucbmcso32 libraries areexport LD_LIBRARY_PATHexport ARTCPPORT=1545 The Port of the arserver you are trying to connectarcache -Ua -d -e 00001500 -n userdemo -t server -g 1 -l1 -p userpassword

Like (0)

6 Re arcache utility

Suresh Kannan Mar 5 2013 1113 AM (in response to OluShow NameToUpdate)

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 44

copy Copyright 2005-2016 BMC Software Inc Use of this site signifies your acceptance of BMCs Terms of Use Privacy Policy and Cookie NoticeBMC BMC Software the BMC logos and other BMC marks are trademarks or registered trademarks of BMC Software Inc in the US andor certainother countries

Manage Cookies

Page 2: Arcache Utility _ BMC Communities

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 24

Actions

Ill have to verify on the back end At any rate how can I get around this Can i create another temporary admin account and use anotherrequest ID like 000000000000002

Like (0)

2 Re arcache utility

OluShow NameToUpdate Jan 13 2010 904 AM (in response to Mark Walters)

Actions

Its now creating the account but the account doesnt seem to have administrator permissions based on the available quick links

Like (0)

3 Re arcache utility

OluShow NameToUpdate Jan 13 2010 957 AM (in response to Mark Walters)

Actions

try this arcache -Ua -eFOO123 -lw 1 -n tempadmin -p password -g 1

Like (2)

4 Re arcache utility

Mounir Chermiti Jan 14 2010 523 AM (in response to OluShow NameToUpdate)

This last answer works Thanks Shade

5 arcache utility

Henry Vargas Jan 30 2012 454 PM (in response to Mounir Chermiti)

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 34

Find People Community Help

Support Login Worldwide About BMC BMCcom

Actions Like (0)

Actions

For Linux environment use the following LD_LIBRARY_PATH=optbmcARSystembin This is the path where the libicuucbmcso32 libraries areexport LD_LIBRARY_PATHexport ARTCPPORT=1545 The Port of the arserver you are trying to connectarcache -Ua -d -e 00001500 -n userdemo -t server -g 1 -l1 -p userpassword

Like (0)

6 Re arcache utility

Suresh Kannan Mar 5 2013 1113 AM (in response to OluShow NameToUpdate)

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 44

copy Copyright 2005-2016 BMC Software Inc Use of this site signifies your acceptance of BMCs Terms of Use Privacy Policy and Cookie NoticeBMC BMC Software the BMC logos and other BMC marks are trademarks or registered trademarks of BMC Software Inc in the US andor certainother countries

Manage Cookies

Page 3: Arcache Utility _ BMC Communities

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 34

Find People Community Help

Support Login Worldwide About BMC BMCcom

Actions Like (0)

Actions

For Linux environment use the following LD_LIBRARY_PATH=optbmcARSystembin This is the path where the libicuucbmcso32 libraries areexport LD_LIBRARY_PATHexport ARTCPPORT=1545 The Port of the arserver you are trying to connectarcache -Ua -d -e 00001500 -n userdemo -t server -g 1 -l1 -p userpassword

Like (0)

6 Re arcache utility

Suresh Kannan Mar 5 2013 1113 AM (in response to OluShow NameToUpdate)

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 44

copy Copyright 2005-2016 BMC Software Inc Use of this site signifies your acceptance of BMCs Terms of Use Privacy Policy and Cookie NoticeBMC BMC Software the BMC logos and other BMC marks are trademarks or registered trademarks of BMC Software Inc in the US andor certainother countries

Manage Cookies

Page 4: Arcache Utility _ BMC Communities

14012016 arcache utility | BMC Communities

httpscommunitiesbmccomthread39636tstart=0 44

copy Copyright 2005-2016 BMC Software Inc Use of this site signifies your acceptance of BMCs Terms of Use Privacy Policy and Cookie NoticeBMC BMC Software the BMC logos and other BMC marks are trademarks or registered trademarks of BMC Software Inc in the US andor certainother countries

Manage Cookies