Analysis Factor Analysis Cluster Analysis

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    Discriminant Analysis,Factor Analysis, Cluster

    Analysis, Multidimensional

    scaling and Conjoint

    analysis

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    Discriminant Analysis

    A technique for analyzing

    marketing research data when

    the criterion/dependent variable

    is categorical and the

    predictor/independent variable

    are interval in nature

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    Objectives of discriminant

    analysis

    1. Development of discriminant functions(linear combinations of the predictorwhich will best discriminate between thecategories of the criterion)

    2. Examination whether significantdifferences exist among the group

    3. Determination of which predictorvariables contribute to most of theintergroup differences

    4. Classification of cases to one of thegroups based on the values of thepredictor variables

    5. Evaluation of the accuracy ofclassification

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    Similarities and Differences

    among ANOVA, Regression and

    Discriminant Analysis

    Similarities:

    Number of dependent variables -

    1

    Number of independent variables -

    Multiple

    Differences

    Nature of dependent variable:Metric, Metric, Categorical

    Nature of independent variable:

    categorical, metric, metric

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    Steps involved in Discriminant

    Analysis

    1. Formulate the problem

    2. Estimate the discriminate

    function coefficient

    3. Determine the significance of

    the discrimination function

    4. Interpret the results5. Assess the validity of

    discriminant analysis

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    Marketing Research Applications

    In term of demographic characteristics, howdo customers who exhibit store loyalty differfrom those who do not

    Do heavy, medium and light users of softdrink differ in terms of their consumption of

    frozen food What psychographic characteristics help

    differentiate between price-sensitive andnon-price sensitive buyers of groceries

    Does the various market segment differ in

    their media consumption habits In terms of lifestyles, what are the differences

    between heavy patrons of general stores andMall stores

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    Factor analysis

    A class of procedures primarily used for datareduction and summarization

    It is use in the following circumstances

    1. To identify underlying dimensions/factors

    that explain correlations among a set ofvariables

    2. To identify a new, smaller set ofuncorrelated variables to replace theoriginal set of correlated variables insubsequent multivariate analysis

    3. To identify a smaller set of salientvariables from a larger set for use insubsequent multivariate analysis

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    Steps involved in factor

    analysis

    1. Formulate the problem

    2. Construct the correlation matrix

    3. Determine the method of factor

    analysis

    4. Determine the number of factors

    5. Rotate the factors

    6. Interpret the factors1. Calculate the factor scores

    2. Select the surrogate variables

    7.

    Determine the model fit

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    Cluster Analysis

    A class of techniques used to classifyobjects/cases into relatively homogeneousgroups called clusters.

    Objects in each cluster tend to be similar to

    each other and dissimilar to other cluster A.k.a. classification analysis/numerical

    taxonomy

    Both cluster analysis and discriminantanalysis is used for classification but incluster analysis there is no a prioriinformation about the group/clustermembership

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    Steps involved in cluster

    analysis

    Formulate the problem

    Select a distance measure

    Select a clustering procedure Decide on the number of cluster

    Interpret and profile cluster

    Assess the validity of clustering

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    Marketing Research

    Application

    Segmenting the market

    Understanding buyer behaviour

    Identifying new productopportunities

    Selecting test markets

    Reducing data

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    Multidimensional scaling

    A class of procedures for representingperceptions and preferences ofrespondents spatially by means of avisual display.

    MDS has been used in marketing toidentify:

    1. The number and nature of dimensionsconsumer use to perceive differentbrands in the market place

    2. The positioning of current brands onthese dimensions

    3. The positioning of consumers idealbrand on these dimensions

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    Steps in MDS

    Formulate the problem

    Obtain input data

    Select an MDS procedure Decide on the number of

    dimensions

    Label the dimensions andinterpret the configurations

    Assess reliability and validity

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    Marketing Research

    Application

    1. Image measurement

    2. Market segmentation

    3. New product development

    4. Assessing advertisingeffectiveness

    5. Pricing analysis

    6. Channel decisions

    7. Attitude scale construction

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    Conjoint Analysis

    A technique that attempts todetermine the relative importanceconsumers attach to salientattributes and the utilities they attachto the levels of attributes

    It seeks to develop the part-worth/utility functions describing theutility consumers attach to the levelsof each attribute.

    It is complementary to MDS

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    Steps involved in Conjoint

    Analysis

    Formulate the problem

    Construct the stimuli

    Decide on the form of input data Select a conjoint analysis

    procedure

    Interpret the resultsAssess reliability and validity

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    Market Research Application

    Determining the relative importanceof attributes in the consumer choiceprocess

    Estimate market share of brands thatdiffer in attribute levels

    Determining the composition of mostpreferred brand

    Segmenting the market based onsimilarity of preferences for attributelevels