An Introduction to the Work Order Network

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An Introduction to the powered by

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The Work Order Network is an industry first in facilities management that keeps your sites something you are proud of while ensuring you hit your financial plans every time. The Work Order Network provides a new approach to facilities maintenance software that empowers you to control your spend, get the most out of your vendors and staff and move past outdated paper and phone bound processes to a more efficient end to end process of managing your operations.

Transcript of An Introduction to the Work Order Network

Page 1: An Introduction to the Work Order Network

An Introduction to the

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Page 2: An Introduction to the Work Order Network

Introducing the Work Order Network powered by Corrigo. The Work Order Network is an industry first in facilities management that keeps your sites something you are proud of while ensuring you hit your financial plans every time. The Work Order Network provides a new approach to facilities maintenance software that empowers you to control your spend, get the most out of your vendors and staff and move past outdated paper and phone bound processes to a more efficient end to end process of managing your operations.

An industry first in facilities management

Spend InsightBefore the Work Order Network, facilities spend was difficult to track much less control. The average organization only discovered what facilities spend was 60 to 90 days after it was committed. With facilities spend

constituting a significant drag on profit margins, this is one of the last areas of the business with little real time tracking and response mechanisms.

Instead of holding your breath to see what facilities spend will be, with the Work Order Network you’ll know spend levels and how they correlate to budgets in real time.

Rather than cycling through periods of turning the spending tap too low or too high, with the Work Order Network you can even have a forecast of pending spend from work orders still working their way through the process so you can act ahead of the curve to ensure you hit your budgets appropriately.

With this type of insight, facilities spend suddenly is a powerful financial tool under your control for meeting your business plan.

In place of real time insight and control over spend, many orga-nizations are stuck in a cycle of ‘spending swings.’ These swings have the potential to damage brand and consume manage-ment resources with changing priorities. When a company severely clamps down on main-tenance activity it kicks off a facilities condition crisis. That crisis depresses revenue and un-dermines the brand, forcing the business to turn the knob back the other way to ‘catch up.’

The Spending PendulumBut with the Work Order Network every

step in the facilities maintenance process is

instrumented and automated

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The Work Order Network provides automation that ensures that spending conforms to your policies and goals. Every work order runs through a series of check points and processes before it ever becomes a financial

commitment. With the Work Order Network’s robust functionality, you can:

Spend Control

Scorecard Your VendorsYou depend on your vendors to ensure the message your facilities communicate is on the mark. But with distrib-uted portfolios and limited resources it is difficult to know when vendors and internal technicians are delivering quality, timely work at a reasonable value – until the Work Order Network.

In addition to connecting your operation to thousands of services providers across the country that specialize in servicing multi-site facilities like yours, the Work Order Network allows you to source, manage and scorecard the service providers who work on your facilities. By covering vendor management from end-to-end, you have all the data from the entire resource lifecycle available to you in one solution.

The Work Order Network’s built in database of service providers combined with compliance, document and contract tools automate the difficult process of sourcing and on-boarding vendors. Because all the data is in one place the Work Order Network is smarter, auto applying contract terms and even holding back work when a vendor’s insurance is about to expire.

The scorecard combines several critical data points in one place:

With this data, the guess work about your vendor performance is gone. With Work Order Network’s vendor scorecard you have an automated ranking of the resources maintaining your facilities and corporate image to know who your ‘A’ players are.

• Setupprioritiesandroutingrulestoensuretherightworkgoestotherightresources

• SetupNot-To-Exceedlevelstoensurecomplianceandapprovals

• Selectselfhelpforsitestafffromourlibrarytoavoidvendordispatches

• Setcapitalizationrulesandwatchasworkordersareautocategorized

• Setupearlypaymentdiscountofferstoreduceservicevendorinvoiceamounts

• Andmuchmore…

• Howsatisfiedareyourfacilityuserswiththeservicedone?

• Howmuchistheservicecosting?

• Andhowlongdoesittaketorespond,completeandinvoiceforworkdone?

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Making budgets, designing capital programs, making fix vs. repair decisions and even appropriately supporting the value of your fixed assets is difficult to manage with-

out up-to-date facility condition documentation. But deferred maintenance backlogs and capital asset replacement schedules are never available when needed. The choice of most organizations is a costly consulting arrange-

ment whose output quickly goes stale.

The Work Order Network changes that by documenting and organizing de-ferred maintenance and asset lifecycle data in a Facility Scorecard that shows

what you would need to spend to bring a building up to standard and where to focus that spending. By combining this data into industry standard ‘Facility

Condition Index’ scores it even helps identify which buildings are candidates for renovation or replacement. A real time Facility Scorecard is another industry first.

The Work Order NetworkThe Work Order Network is a powerful way to connect

your sites, staff and vendors. There is no cumbersome or expensive software to buy and install. Instead you

lease access and only pay for what you use. With the Work Order Network, thousands of phone calls,

paper faxes and triplicate invoices simply go away. And when they are gone, so is the need for the

resources that took those calls, sent those faxes and entered in those invoices.

The Work Order Network is a facilities game changer. With it, facilities spend is in your control, you know unequivocally how resources are performing, you have your finger on the pulse of facility condition and your cost of operations plummets.

Facility Condition & Capital Planning

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