AIR SHOW MAGIC p18 - campsystems.com

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@ SEPTEMBER 2010 CAMP SYSTEMS INTERNATIONAL 40 OF AIRCRAFT MAINTENANCE TRACKING YEARS AIR SHOW MAGIC p18 p4 OCT 19-21 | ATLANTA, GEORGIA BOOTH # 6959 BOOTH # 6959 CAMP, CAMP, AMSTAT AMSTAT & ASO & ASO

Transcript of AIR SHOW MAGIC p18 - campsystems.com

Page 1: AIR SHOW MAGIC p18 - campsystems.com

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CAMP SYSTEMSINTERNATIONAL

40OF AIRCRAFT MAINTENANCE TRACKING

YEA

RS

AIR SHOW MAGIC

p18

p4

OCT 19-21 | ATLANTA, GEORGIABOOTH # 6959BOOTH # 6959

CAMP, CAMP, AMSTATAMSTAT

& ASO & ASO

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SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 3

ContentsGreetings

CAMP InSight is an internal magazine published monthly by CAMP Systems International and circu-lated to its 3,000+ customers who collectively operate, own and manage the over 5,400 aircraft on CAMP’s maintenance tracking system.

Editor: Karie WhiteCAMP Systems International32 Daniel Webster Highway, Suite 10Merrimack, NH 03054Tel: (603) 595-0030Fax: (603) 595-0036Email: [email protected]

Advertising: George RossidesToll Free: 1-877-411-CAMPTel: (631) 588-3200 Cell: (516) 383-9082Email: [email protected]

Cover: Photo courtesy of Averitt Air, Nashville International Airport (BNA), Nashville, Tennessee.

©2010 CAMP Systems International

September Greetings,

Th is month we fall into step with Averitt Air, a full-service aviation op-eration based in Nashville, Tennessee. Precision, hospitality, and reliability are trademarks of this organization. Averitt walks us through the measures it has incorporated to achieve its high-ly regarded position in the industry.

Judy and Kathy review who’s who in the OEM ‘Popularity Contest’ in this month’s AMSTAT Analysis. Eli Stepp, North Central FSR, tips us off to secrets of the 3.0 Document Folder. Giacinta Bradley Koontz joins us with her infi nite Insight to the Past. Th is month’s topic: ‘One Hundred Years of Air Show Magic.’ And don’t miss out on other great tips and insight shared in the Toolbox and CAMP Pearls features.

Next, I’d like to jump ahead a month to October. Th e NBAA’s 63rd Annual Meeting & Convention is scheduled for the 19th, 20th, and 21st of October. Th is year it will be held in Atlanta, Georgia at the Georgia World Congress Center. CAMP is looking forward to attending this year’s event. Last year’s conference was rather lean as the economy took its toll. However, statistical evidence shows that the marketplace is recovering. And colleagues throughout the industry report the same. Slow, but steady is the pace.

Th is year CAMP is attending the convention with a full contingency of representatives on hand – ready, willing, and able to support all our customers. Although the economy has aff ected all of us, we feel very strongly about fully staffi ng this year’s NBAA in an eff ort to show our support. As always, we are eager to see what new innovations the industry has to off er. We anticipate the pleasure of converging with colleagues and friends, uniting faces

with names and voices, and making new acquaintances.

Notably, NBAA 2009 was not without its highlights. Last year, CAMP had the pleasure of unveiling its latest innovations –CAMP 3.0, CAMP Mobile, and the CESCOM interfaces.

Th roughout the year we’ve received great feedback and an overwhelming, positive response on 3.0. Th is year we enter the convention with a fully launched CAMP 3.0 interface. I invite you to bring your questions and curiosity because we are ready to showcase our new and improved interface.

CAMP is pleased to announce that the CESCOM to CAMP migration eff ort is complete. Here again, response has been positive. Cessna owners and operators have expressed their favor of CAMP’s capability to support their planes. Mixed fl eet operators have been particularly enthusiastic about the integration as it adds functionality and ease to daily operations. We welcome and encourage all Cessna operators to visit the booth.

Also in attendance will be sister companies AMSTAT and Aircraft Shopper Online (ASO). CAMP, AMSTAT and ASO will be at booth number 6959, which is located directly in front of the center entrance to Exhibit Hall C. We look forward to seeing you there.

Best regards,

Rich AnzaloneVP Customer Support and SalesCAMP Systems [email protected]

04 CUSTOMER SPOTLIGHT Averitt Air: Ever Capable By Karie White

08 CAMP PEARLS

09 AMSTAT MARKET ANALYSIS Popularity Contest By Judy Nerwinski & Kathy Dowd

10 USER HOT TIP “Documents Folder” Refresher By Eli Stepp

13 TOOLBOX Q&A

14 OEM HIGHLIGHT Airbus

17 ASO TOP 50

18 INSIGHT TO THE PAST One Hundred Years of Air Show Magic By Giacinta Bradley Koontz

20 CAMP CALENDAR

LOCATIONS

NORTH AMERICA

New York (Headquarters)LI MacArthur Airport999 Marconi AvenueRonkonkoma, NY 11779 USA

Tel: 631-588-3200 Fax: 631-588-3294 Toll Free: 1-877-411-CAMP (2267)

New Hampshire (Sales)32 Daniel Webster Hwy, Suite 10Merrimack, NH 03054 USA

Tel: 603-595-0030Fax: 603-595-0036Toll Free: 1-800-558-6327

Montreal 6800 Côte-de-Liesse, Suite 101Saint-Laurent, QC H4T 1E3Canada

Tel: 514-448-1128Fax: 514-448-1120

Wichita 8200 E. 34th Street NorthBuilding 1600, Suite 1607Wichita, KS 67226 USA

(Wichita continued)Tel: 316-462-2267 Fax: 316-462-2442Toll Free: 1-866-581-CAMP (2267)

FloridaDaniel Systems3401 NW 82nd Avenue, Suite 104Doral, FL. 33122 USA

Tel: 305-715-9565Fax: 305-715-9987www.danielsystems.com

New JerseyAMSTAT44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 732-530-6400Fax: 732-530-6360Toll Free: 1-877-4AMSTAT (426-7828)www.amstatcorp.com

New JerseyAircraft Shopper Online44 Apple Street Tinton Falls, NJ 07724 USA

Tel: 888-992-9276Int’l Tel: 732-704-9561www.aso.com

EUROPE

ParisCAMP Europe SAS15 rue de la Montjoie - BP 58 93212 Saint Denis La Plaine CedexFrance

Tel: +33-1-55.93.45.80 Fax: +33-1-55.93.45.99 www.campsystems.com.fr

ASIA

Dubai, United Arab Emirates (Regional Sales Consultant - Asia, Africa & Middle East)Mohammad Al-khayatMobile-UAE: +971 50 2863541Mobile-KSA: +966-540054540E: [email protected]

Hyderabad, IndiaCAMP Systems Pvt Ltd2nd Floor, RCV TowersOpposite Cyber GatewayHITEC City, Hyderabad - 500 033

CAMP SUPPORTApplication SupportTel: 631-588-3200Toll Free: 1-877-411-2267E: [email protected]

CAMP DIRECTORY | WWW.CAMPSYSTEMS.COM

FIELD SERVICE REPRESENTATIVES & REGIONAL SALES MANAGERS

“REGIONAL”

West (AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY)Steve McQueen, West Regional FSRMobile: 702-513-0671E: [email protected]

Tom Ritrovato, West RSMTel: 603-595-0030Toll Free: 1-800-558-6327E: [email protected]

North Central (IL, IN, IA, KY, MI, MN, MO, NE, ND, OH, SD, WV, WI)Eli Stepp, Jr., North Central Regional FSRMobile: 217-801-3701E: [email protected]

Martha Karoutas, North Central RSMTel: 603-595-0030Toll Free: 1-800-558-6327E: [email protected]

South Central (AR, CO, KS, LA, NM, OK, TX)Jay Dunnam, South Central Regional FSRMobile: 214-930-6715Email: [email protected]

Pamela Pamatat, South Central RSMTel: 631-588-3200 Toll Free: 1-877-411-2267E: [email protected]

Southeast (AL, FL, GA, MS, NC, SC, TN, VA)Roy Gioconda, Southeast Regional FSRMobile: 919-454-6843E: [email protected]

Kate Gallant, Southeast RSMTel: 603-595-0030Toll Free: 1-800-558-6327E: [email protected]

Northeast (CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, DC)Victor Josephson, Northeast Regional FSRMobile: 516-652-9165E: [email protected]

Joe Dynko, Northeast RSMTel: 603-595-0030Toll Free: 1-800-558-6327E: [email protected]

“OEM BASED”

Wichita (HBC / CESSNA Field Service Rep)Th omas WilliamsCAMP Systems International Inc.C/O Hawker Beechcraft Services, Inc.Mid-Continent Airport (KICT)1980 Airport RoadWichita, KS 67209 USA

Mobile: 316-640-9178E: [email protected]

Little Rock (Dassault / HBC Field Service Rep)Tom MaherCAMP Systems International Inc.C/O Dassault Falcon Jet3801 East 10th Street Little Rock, AR 72202 USA

Tel: 501-210-0580Fax: 501-210-0475E: [email protected]

“INTERNATIONAL”

Regional FSR, International – TBDFor assistance in Europe, please contact:Tel: +33 (0)1 55 93 45 81E: [email protected]

George Rossides, International RSMTel: 631-588-3200 Toll Free: 1-877-411-2267E: [email protected]

WORLDWIDE BROKER PROGRAMLynn Sosnowski, Broker & Finance Program Sales Manager - Worldwide44 Apple Street Suite 5Tinton Falls NJ 07724

Tel: 732-530-7409Mobile: 732-720-9840Fax: 732-530-6402E: [email protected]

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CustomerSpotlight

[continued on page 7]

From ground to air

Averitt Air is a full-service aviation Maintenance, Management, Charter, Consulting, Sales and Acquisition operation based at Nashville International Airport (BNA). It’s roots spring from Averitt Express, one of the nation’s leading freight transportation and supply chain management providers. Averitt Express has a rich history, covering almost 40 years of ground. In 1998, Averitt Express took to the air.

As a high volume user of aviation services, Averitt Express had experienced inconsistencies in quality over its years of use. Th is motivated the organization to seek a more fulfi lling provider, one that paralleled the high level of service that Averitt provided to its own customers. Its quest ended when the group decided that to meet its criteria they would do it themselves. And so they entered the charter industry, establishing Averitt Air.

‘The best aviation provider...’

As a wholly owned subsidiary, Averitt Air [Averitt] continues in its parent company’s traditions of consistency, reliability, innovation, trustworthiness, and providing customers with tangible, customized solutions. Its mission is ‘To be the best aviation provider of choice.’

In its early days the outfi t operated as both a passenger and cargo charter provider. Executive Vice President, Steve Gregory, said, “On-demand cargo was the biggest part of our business back then. We were operating quite a few Learjets in a cargo confi guration around the country, and in Europe and South America.”

Averitt Air’s success in cargo transportation was robust until the 2000 recession hit, followed by September 11th. As Gregory explained it, in the early millennium manufacturing companies were operating under a “just-in-time” manufacturing philosophy. Th e companies had moved away

from warehousing to reduce capital costs and were depending on the truck lines to sustain them. “Th is inherent fl aw was what on-demand cargo charter exploited,” he noted. “If anything went wrong with the assembly line they had to have parts and they had to have them quickly or the lines would go down.” An inoperative line could equate to tens of thousands of dollars a minute, thus making the cost to fl y in just a few boxes of parts very appealing. However, after September 11th, Gregory continued, “the pendulum swung back toward a mix of close proximity warehousing and “just-in-time” manufacturing. At that point the number of

aircraft out there just fl ying cargo had saturated the market. We could see the handwriting on the wall, so we began to back out of that business.”

As one door closes another opens. As Averitt Air was backing out of cargo it was ramping up its management and passenger charter services and naturally progressing into aircraft maintenance. Th e operation already had the maintenance talent in place serving the charter fl eet. It made perfect sense to share that talent with the public.

Today, Averitt Air provides aircraft Consulting, Sales and Acquisition, Management, Charter, and Maintenance. Aircraft maintenance has become the largest portion of the business, especially in the last few years. Based on its impeccable reputation, Averitt’s business primarily stems from word of mouth then is complimented with an advertising campaign.

Maintenance. Averitt is a FAA Certifi ed Repair Station and a Bombardier Learjet Authorized Service Facility (ASF) that operates 24/7. Th e organization off ers maintenance solutions ranging from routine inspections and minor alterations to the most complex structural repairs. Averitt provides certifi ed maintenance for the Learjet 20, 30, 40, 50, 60 series, Piper and Mooney aircraft. Its licensed A&P Mechanics and on site licensed FAA Inspectors off er priceless years of industry experience, ensuring maximum results with minimum turn around times.

Averitt is a Certifi ed Avionics Repair Center and a registered Universal dealership. From Garmin, Honeywell, and Insight Avionics to L3, Avidyne, Aircell and more, Averitt’s avionics technicians are knowledgeable, experienced, and ready for any installation, troubleshooting, repair, or recertifi cation scenario.

Th e maintenance division is “stocked and

ready” with a handsome parts inventory. Averitt off ers a diverse range of parts for overnight delivery to aid customers wherever they are and maintains a wide selection of parts to operate and support the Learjet fl eet.

Adding to Averitt’s credentials is the fact that the operation is a four-time recipient of the FAA Diamond Award of Excellence. Th e Diamond Award is the FAA’s most prestigious maintenance honor and signifi es an organization’s enduring

dedication to aircraft maintenance training and safety. Th e award program was implemented by the FAA to recognize and honor employers and technicians who take the initiative to commit to aircraft maintenance training and safety excellence in the areas of initial and recurrent training. Th e FAA awards range from Bronze to Diamond, with Diamond being the highest rating.

Management. Known for its ability to provide innovative solutions, Averitt’s Aircraft Management division “handles it all.” As Jay Garrett, Director of Operations, highlighted, “Whatever a client needs, we try to customize their managed program to meet those needs.” Garrett refers to the fl exibility and plethora of management solutions as Averitt’s “cafeteria plan.” A very elite cafeteria at that! Th e concept is that a customer can go down the “isle” and select the options that best suit him. From aircraft regulation to maintenance, pilot training to fueling, trip coordination to billing, hangaring to charter revenue, Averitt’s ability to cater is unmatched.

Charter. Averitt Air Charter provides safe, private, fl exible passenger charter solutions that add value, comfort and convenience to any itinerary. Its full range of services include focus on safety and certifi cation, frequent travel discounts, on-demand business jet travel programs, professional travel experts to

coordinate trips, a convenient location just minutes from downtown Nashville, and more.

Averitt’s fl eet of jets is as luxurious as it is safe. Maintained to the highest regulatory standards and off ering all the fi rst-class in-fl ight amenities that private jet travel aff ords, clients can charter a Learjet 45XR, Learjet 55, Learjet 31A, Citation CJ, or Pilatus PC12.

Safety, of course, is top priority at Averitt. To

ensure safety, two pilots are present on every fl ight. Averitt pilots receive extensive, recurrent training that exceeds industry guidelines. Th e organization has both ground and in-fl ight security procedures in place for the well being of all. And, as mentioned, aircraft maintenance is addressed with the most stringent of guidelines by some of the most professional, skilled people to be had in the industry.

Furthermore, Averitt is ARG/US Gold rated. Th e Aviation Research Group/US (ARG/US) off ers an objective, non-intrusive, and fact-based safety analysis and on-site audits for part 135 charter operators. Its system is based on three major components: historical safety ratings, current aircraft and pilot background checks. Th e ARG/US Gold rating refl ects Averitt’s commitment to safety.

Aircraft Consulting. As an owner and operator itself, Averitt Air knows the weight of investing in an aircraft. It also knows all the ins and outs. Averitt Air Consulting helps customers do their homework, educates them and arms them with answers. Th e consulting team provides expert advice and one-on-one service. From questions about aircraft services and trends to in-depth appraisals and analysis; jet cards to shared vs. fractional options; charter vs. ownership, plus

EVER CAPABLE By K.White

Have you ever wondered what southern hospitality meant? Does it exist? I’d venture to say the answer is yes, and it’s genuine. Southern hospitality is a friendly voice, a smiling face and sincere greeting that puts you at ease within the blink of an eye. It’s warm, welcoming, and accommodating. It is people-centric and

community building.

Now imagine combining that graciousness with confi dence, a skill set to envy, dedication, dynamic leadership support and supple resources. What would you have? Where would you be? The answer is simple. You would be in the heart of Nashville, Tennessee in the ever capable, hospitable hands of Averitt Air.

A B

C

D

A Averitt Air’s well equipped, 24/7 facility situated at Nashville International Airport (BNA). B A member of the charter fl eet – as luxurious as it is safe, inside and out! C Averitt Air is a FAA Certifi ed Repair Station and a Bombardier Learjet Authorized Service Facility (ASF). D Averitt’s specialty – A Bombardier Learjet.

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6 CAMP SYSTEMS INTERNATIONAL ❖ SEPTEMBER 2010 SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 7

[Averitt, from page 5]

more, Averitt will provide guidance and solutions that best match each individual’s unique situation.

Do what you say

In support of its mission, Averitt Air lives by the mantra ‘Say what you do and do what you say.’ Th is is derived from the company’s International Organization for Standardization (ISO) program. Averitt Air is ISO 9001:2008 certifi ed.

ISO is a globally recognized benchmark that, as the ISO website (www.iso.org) explains, “ensures desirable characteristics of products and services such as quality, environmental friendliness, safety, reliability, effi ciency and interchangeability - and at an economical cost.”

Why ISO over IS-BAO, Wyvern or others? ISO is inclusive of a company’s entire operation and business practices as opposed to focusing on divisions such as the charter segment alone. Gregory stated, “It’s a broader look at our practice; ISO 9001 encompasses all aspects of our business – aircraft consulting and sales, aircraft management and charter, and aircraft maintenance.”

He continued, “ISO is a preemptive policy. It’s similar to the safety management systems that are going around the industry now. SMS is really just a subset of our ISO 9001.” ISO aids the company in proactively heading off situations that could potentially compromise safety and service. If events do arise that need attention, the ISO program challenges the organization to resolve it through a “corrective action sequence.” Th e process includes identifying the problem, studying it, developing a list of potential solutions, choosing and implementing the best solution, then making sure that it was a successful resolution. “It’s a closed loop process.”

Garrett expanded, “We looked at IS-BAO when it came out and elected to stay with ISO because it seemed to be more in depth and had more grit to it. ISO covers the entire organization – everything from purchasing, calibrated tools, our diff erent levels of maintenance in the charter operation… all the way to aircraft sales and consulting. It touches every single part of the business where IS-BAO doesn’t necessarily go as deep”.

Why don’t more aviation companies elect ISO certifi cation? While it’s a matter of opinion, when asked, Gregory suggested, “It’s very intense and requires you to create procedures and

policies, implement those policies, train your employees to those policies and then literally read the manual that you wrote and make sure that it’s doing what you want it to do. If it doesn’t, then you have to change it. It’s a living document.”

Averitt is audited every 9 months. Gregory commented, “It’s hard for a document to collect dust when they’re coming back around to see if we’re doing what we say we’re doing.” Averitt

worst problem is for somebody to be surprised. Most people don’t like surprises, especially in business.” For this reason Averitt team members go out of their way to make sure customers are well informed, receive progress reports, and are kept abreast of any unanticipated situations. Truthful, up-front communication is one of the many attributes that draw customers to Averitt.

As for internal communication, it’s dynamic! If you want to witness what “team” means ask

for an interview with Averitt Air. If you’re as fortunate as I was to speak with fi ve members of management at once, you’ll have the pleasure of watching sparks fl y. And we’re not talking loose wire sparks, far from it. We’re talking about the kind of synergy that happens when people bring all they have to the table (experience, ideas, positive attitude…), have great respect for one another, and share a common goal. A phenomenon! Both impressive and invigorating to see the leadership Averitt Air has at the helm. In fact, Gregory commented about the strength of management team, the camaraderie shared amongst them, their ability to communicate clearly, express diff erent opinions and work together eff ectively.

Internal communication is just as sound throughout the organization as it is at the top of the pyramid. Averitt is forty employees strong. From management to dispatch, technician to reception, Averitt believes in putting good people in place. By doing so, it does right by the customer and does service to its reputation.

Lending to the dynamics of the organization is the fact that Averitt is one of the smaller Learjet Authorized Service Centers. Averitt feels this is an advantage. It is better able to focus on the customer. KW shared, “Customers experience a personalized service being the size that we are. I think that’s why the growth has been so great here. People come in; they feel at home. Th ey know we’re Learjet people. We’ve got a lot of experience on the fl oor and the customers see that experience pretty quickly.”

Growth

Adding to the dynamics, Averitt is of the belief that it will not grow any faster than it can employ the right people to fi t the organization. Gregory shared, “We have seen tremendous growth. Th e challenge is not to grow any faster than we can hire good people. If we can’t fi nd the right person to fi t our organization we do turn away business. We are not going to take just any body in and provide sub-par service. So our growth is checked

by our hiring practices. We want to be the best at what we do and hopefully growth will follow.” A philosophy like this would make anyone want to be on the Averitt “waiting list.”

Growth has come in many stages at Averitt. When the operation fi rst opened its doors, the majority of the aircraft it operated were company owned. Now the charter fl eet is a fi ne balance of owned and managed aircraft. In terms of growth in today’s economy, Averitt reports an upswing from last year. Garrett stated, “Over the last 18 months, each month has been a little bit busier than that month was the year before. Hopefully this will continue into the fall.” Averitt’s “busy season” seems to occur in autumn.

Two years ago the company moved into its

current facility. Gregory reported that since the move the maintenance business has increased by nearly 50%. While Averitt prides itself on being a Learjet facility, the team also pride themselves on having the capability to service any type of aircraft that might drop in. Citation and Piaggio P180 aircraft are among the most common visitors to the service center.

Based on the frequency of these aircraft types, Tom Murphy, General Manager/Service Manager, noted, “We have a great relationship with Cessna and receive great support from them. NetJets also comes into Nashville quite a bit and we do service work for those guys too.” Great relationships all around contribute to the stability of Averitt.

Growth is also spurred by the staff ’s “can-do” attitude and willingness to extend a helping hand. KW said, “We try to help people any way we can. Th ere’s a lot of ramp traffi c here in Nashville. Th e Citation and Piaggio people found out that we were here and we treated them right, so now that business is growing.”

Just how did some of these aircraft types make their way to Averitt? Yes, there’s word of mouth, advertising, and just plain and simple situational need, but there’s also something else... It’s Averitt’s hospitality, enthusiasm, and professionalism. Gregory enlightened that it is team members like KW that attract aviators from the ramp to the Averitt hangar. He off ered this insight about KW as well as the overall mentality and vitality of the people who represent Averitt Air:

“KW just loves to interact with other people; it’s fun to watch him move across the ramp. If he sees someone looking at something as if they may have a problem, he’ll go up and ask if there’s anything we can do to help. It could be raining or snowing or hot, it doesn’t matter. And he pulls rabbits out of his hat all the time. It amazes the customers across all types of aircraft. And that, again, is customer focus. Yes, our background is Learjets. Th ey’re beautifully designed aircraft and we love to work on them, but we also love to interact with people and help them solve their problems.”

The Future

It’s no wonder Averitt Air experiences growth. Charisma… Good business practices... Benchmark ethics… Th ese are all accomplishments to be proud of. Still, at the end of a day, team members at Averitt measure their success by the satisfaction of their customers. “Th e accomplishment that I’m most proud of is the positive feedback that we get from the customers – when they tell us that we’ve done a good job,” said Gregory.

Garrett concurred, adding; “We recently received a note from one of our charter customers that had a family emergency late

one night. Dispatch came together and got the person home that needed to get home. He sent us a nice note thanking us. When you get those kinds of things it helps you feel good about what you’re doing.”

In a recent survey, clients were asked to rank Averitt Air on thirteen elements using a scale of 1-5. Five was the highest ranking and signifi ed “Extremely Satisfi ed” or “Extremely Likely.” Averitt scored between a 4.6 and 5.0 across all categories with topics ranging from satisfaction regarding quality of the service proposal, protection of the client’s aircraft, parts availability and support during visit to quality of work, communication regarding status and delivery time, and can-do attitude of employees.

Notably, Averitt received 5.0 ratings for the can-do attitude of its employees as well as for the performance of its sales team. Th e majority of participants reported that they choose Averitt Air based on “Relationship” (“Location” was the second) and will continue to do business with the Service Center, as well as recommend Averitt to a friend or business partner.

As time progresses, Averitt plans to continue to develop and exemplify best industry practices. Gregory said that while there isn’t a formal written vision, Averitt is “watching to see what innovations will pop up and how we can incorporate those in our business.” Averitt plans to continue to hire great people because, as Gregory testifi ed, “if you surround yourself with people better than you, you can’t help but succeed. We really live that philosophy.” Th e organization also intends to “continue to listen to the customer, identify their needs, and solve their problems so that we can make their lives easier and their businesses more effi cient.”

When asked if Averitt might pursue additional OEM Service Center Authorization based on its growing success with Cessna and Piaggio customers, the answer was “no, not at this time.” Th e reason being a combination of regulatory, overhead expense, capital costs and more importantly the infl uence that it might have on Averitt’s ability to eff ectively serve its customers. “We want to focus on being the best at what we do,” said Gregory, “which by necessity means we can’t be everything to everybody. But at the same time we can help. Th ere are lots of commonalities between Piaggio and Citation and other aircraft so that we can provide maintenance.”

Averitt Air is an aviation service organization of sound mind and judgment. Honesty, safety, communication, skill set, and customer focus set Averitt apart. Th rough consistent demonstration of its capability, Averitt has gained favor among its clients and peers. Th e success it knows today will undoubtedly be the success it experiences in the future.

CAMP AT AVERITT AIR

Mark McCrary, Director of Maintenance Part 135, is a daily CAMP user.

CAMP is a maintenance solution that Averitt depends on. Of the application, McCrary shared his satisfaction with the introduction of 3.0. “I really liked it when you all upgraded to 3.0. It’s much easier to use than Classic.” Some of his favorite features include “having the complete history of the aircraft right at your fi ngertips” and the fact that “the part number and serial number data is right there at your fi ngertips too.” He also mentioned, “The service bulletins and ADs that are listed under ATA codes make the information very easy to fi nd and easy to print off.” And he alluded to the logbook feature, noting, “After you complete a task, you click a box, print it off and it’s done - - just add a couple of signatures.”

McCrary placed special emphasis on his fondness of the support he receives from his CAMP analysts, “I can’t say enough how strongly I feel about those folks that I deal with – just how good everybody is to me. If I have questions, my analyst will research and discuss the items with me before we clear them. I think I’ve talked to several people throughout the chain of command at CAMP and everybody’s been very willing to help.”

doesn’t shy away from a challenge and the team inspiringly rises to the occasion because, in Gregory’s words, “It makes us stronger. It makes us more effi cient.”

Dynamics

‘Do what you say’ is not only about operational procedure. It is about what results from standing by your word. It is about solid, good ol’ fashioned ethics merging harmoniously with modern innovation. At Averitt, great service stems from some of the most traditional philosophies such as ‘walk in their shoes,’ ‘do unto others,’ and ‘honesty is the best policy.’

Averitt approaches each customer as an individual, not as a tail number, make or model. “We imagine ourselves in their shoes,” said Gregory. “We try to look at the situation from their perspective. We develop solutions that will make our customers happy and their lives easier.”

Averitt has a unique understanding of what it means to be in the customer’s shoes. “We get a customer perspective because we own and operate jets ourselves,” said Kevin Whitmore, known as “KW”, Service Manager. “I think it helps in the maintenance because we know fi rst hand what our customers are concerned about and what controlling costs are. We understand.”

Th e team also understands that communication is a foundational necessity - external and internal. “Communication is paramount,” said Gregory. He illustrated, “In most industries the

E

E Members of the highly skilled, hospitable Averitt Air team.

We develop solutions

that will make our customers

happy and their lives easier.

Steve Gregory, Executive Vice President

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8 CAMP SYSTEMS INTERNATIONAL ❖ SEPTEMBER 2010 SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 9

In CAMP 3.0, all customers operating more than one aircraft are provided a default fl eet, referred to as “All Aircraft*”. The asterisk after “aircraft” indicates that it is the CAMP created fl eet.

The 3.0 CAMP created fl eet cannot be manipu-lated. However, you can create and manage your own customized fl eet in the application.

Is a recently enrolled aircraft missing from your customized fl eet view in 3.0? Here’s why: When a new aircraft is enrolled and activated in CAMP it is automatically added to the CAMP default fl eets. These include the “All Aircraft*” fl eet men-tioned above and any spare profi les (engines, propellers, and APU’s) as these serve as default fl eet as well.

Any fl eet that has been built by the customer, or by us on the customer’s behalf, will not automati-cally load with the new profi le. The fl eet you have built is meant for you to control. You must add the recently enrolled aircraft to your customized fl eet. If you need assistance, please call us for help.

Yellow Flags - Yellow fl ags are “conditional” fl ags. A Yellow fl ag on a Due List appears when some-thing has been updated outside a created Work Order.

By default, the status on the Work Order fi lter is set to “Open.”

CAMPPearls

“The biggest connection I can see between a pearl and wisdom

is ... both a pearl and wisdom seem like small objects

but are both very valuable.”

— WikiAnswers.com, user: ID 1241821233.

What are CAMP Pearls? Valuable little pieces of insight – some obvious, others less evident. From

useful facts to helpful hints, Pearls will provide monthly wisdom about CAMP, its applications and more to help you along the way.

with Judy Nerwinski & Kathy DowdAMSTATMarket Analysis

Kathy and Judy have been with AMSTAT for a combined 35 years. Th ey are the Directors of Research. Kathy specializes in International and Helicopter Research, while Judy focuses on Domestic and Fixed Wing Research.

Popularity Contest

As the industry prepares for yet another NBAA, we look at AMSTAT statistics to

paint the picture of what this year’s convention’s landscape may be. OEM’s, being the anchor of the industry; create the products that drive sales. We took a look at New Deliveries from the manufacturers to gage the trends of the major aircraft categories.

Th e highest number of new deliveries occurred in the TurboProp market with a total of 154 units sold year to date. In this popular category, the front runner was Hawker Beechcraft with 64 new deliveries. Cessna Aircraft Company came in a close second with 53 units sold.

Light Jets were next. Th ere was a total of 128 new deliveries. Embraer led this category with 66 deliveries. Again, Cessna Aircraft Company came in a close second with 59.

Heavy Jets had only slightly less new deliveries with 125. Dassault led the fi eld in this category with 53.

Th ere were 104 new deliveries year to date for Medium Jets. Bombardier delivered 55 of them.

AMSTAT statistics show an upswing in Medium Jets, Heavy Jets, and TurboProps with a leveling off in Light Jets for new deliveries year to date. Th is trend supports the belief that the economy is experiencing a slow but sure recovery.

See you all in Atlanta. Visit us Booth #6959

TurboProp New Deliveries

Light Jet New Deliveries

Medium Jet New Deliveries

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Heavy Jet New Deliveries

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10 CAMP SYSTEMS INTERNATIONAL ❖ SEPTEMBER 2010 SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 11

UserHot Tip CAMP APPLICATIONwith Eli SteppNorth Central Regional Field Service Representative

The CAMP “Power Users” I visit are lightning fast in the CAMP Classic application. CAMP 3.0 has a new look and a new feel and some of

the CAMP users may miss the Classic format. Well, at least there are a couple of areas in CAMP 3.0 that feel like a good old comfortable pair of shoes. The Documents Folder is one such area. Let’s take a look from the “CAMP 3.0” side of the house.

“Documents Folder” Refresher From a CAMP 3.0 Perspective.

1 – Find the “Documents Folder” link directly below the desired registration

number in the left hand pane.

2 – Choose “Compliance Records” and fi nd the appropriate folder you are looking for. Click on desired document to view.

3 – You can also choose “eLog Book” folder for log book search.

4 – “eLog Book” allows search of log pages via chosen search parameters, or by selected log page.

6 – For a video demonstration go to www.youtube.com/fi eldservicerep and choose “CAMP 3.0 – Documents Folder” from the list of CAMP tutorial videos.

5 – Also, fi les from your computer can be uploaded from the documents folder by clicking on “General Documents” located at the top of folder list.

Upload your fi les via the “Upload Document” screen which is displayed.

> >

Page 7: AIR SHOW MAGIC p18 - campsystems.com

SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 13

www.weststaraviation.com

What codes should I know to display the information I need to fi nd in the CAMP system? Is there any aircraft manu-facturer offi cial coding managed by CAMP?

As you certainly know, you may enter either a part of description, a P/N, a S/N or even an interval from which you need to retrieve a code in your status. But did you know that the alternate code selection allows you to enter a MPD, AMTOSS, TLMC or IRN code and to deal directly with these manufactur-er’s item numbers?

How come I do not get work cards for all my overdue items?

The work cards are printed, with the re-ports sent when the items fi rst appears on the normal due list report. CAMP does not reprint all the cards each month. You can tell which cards were previously printed by reviewing the due list report. Work cards shipped in previ-ous monthly mailing will be indicated with the letter R on the left side of the report, next to the item number. Many customers prefer to print their own work

SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO [email protected] LINE: TOOLBOX

Your CAMP questions

answered by CAMP

professionals

industry topics reviewed

+

cards when needed; this allows them to use the prefi ll options. Your analyst can help you to adjust this area to best meet your needs.

What does it mean when I try to logon and the CAMP page has a message that says ‘Your account is inactive. Please contact Support for more information.’

Logons must be used at least once ev-ery six months to remain “active”. After six months of non-use users will get the “inactive” message. Call Application Support Group to have your logon re-activated.

NBAA reports: DOT Releases SIFL Rates for Second Half of 2010

The Department of Transportation re-cently released Standard Industry Fare Level (SIFL) rates for July 1 to December 31. This data is necessary when apply-ing the Internal Revenue Service (IRS) aircraft valuation formula to compute values of non-business transportation aboard employer-provided aircraft. The rates are needed to impute a traveling employee’s income, as required by the IRS Rules. Members may access the SIFL rates and NBAA’s personal use calcula-tor, which assists fl ight departments with valuation of non-business trips.

Wondering when to contact the Flight Standards District Offi ces (FSDO)?

Contact a FSDO for

* Low-fl ying aircraft* Accident Reporting* Air carrier certifi cation and operations* Aircraft maintenance* Aircraft operational issues

* Aircraft permits* Airmen certifi cation (licensing) for pilots, mechanics, repairmen, dis- patchers, and parachute riggers* Certifi cation and modifi cation issues* Enforcement of Airmen & Aircraft Regulations

Visit FAA.gov to search for a FSDO.

MARC GOULDDIRECTOR OF OPERATIONS

RICH ALLENMANAGER, BOMBARDIER GROUP (WICHITA)

INDUSTRY TOPICSOURCE: HTTP://WWW.NBAA.ORG

“Whether outwardly

or inwardly, whether in

space or time, the

farther we penetrate

the unknown, the vaster and more

marvelous it becomes.”

— Charles A. Lindbergh, ‘Autobiography of Values.’

JOE GENOVESEAPPLICATION SUPPORT SPECIALIST

INDUSTRY TOPICSOURCE: HTTP://WWW.FAA.GOV/ABOUT/OFFICE_ORG/

FIELD_OFFICES/FSDO/

&ToolboxQA

Page 8: AIR SHOW MAGIC p18 - campsystems.com

14 CAMP SYSTEMS INTERNATIONAL ❖ SEPTEMBER 2010 SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 15

OEM

Hig

hlig

ht Need Help Navigating Aircraft Operating

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Life Cycle Cost

Aircraft Cost Evaluator

A budgeting and financial analysis tool to understand the true cost of owning and operating an aircraft.

The perfect tool for benchmarking variable & fixed costs, performance and specification data for more than 460 aircraft.

Conklin & de Decker products and consulting services are like having a “GPS” for your aircraft acquisition decision or budgeting process.

www.bjt.Conklindd.com+1-508-255-5975

Airbus Concept Plane offers glimpse into the future of fl ightAir passengers [got] a glimpse into the future of fl ight as aircraft manufacturer Airbus unveil[ed] its Concept Plane at the Farnborough Interna-tional Airshow.

More than a fl ight of pure fantasy, the images released illustrate what air transport could look like in 2050 – even 2030 if advancements in existing technologies continue apace. Airbus experts in aircraft materials, aerodynamics, cab-ins and engines came up with the design which is an ‘engineer’s dream’ to meet the expectations of the passengers of the future. Ultra long and slim wings, semi-embedded engines, a U-shaped tail and light-weight ‘intelligent’ body all feature to further improve environmental performance or ‘eco-effi ciency’. Th e result: lower fuel burn, a signifi cant cut in emissions, less noise and greater comfort.

Charles Champion, Executive Vice President En-gineering at Airbus, says: “Th e Airbus Concept Plane represents an engineer’s dream about what an aircraft could look like in the long term fu-ture. It’s not a real aircraft and all the technolo-gies it features, though feasible, are not likely to come together in the same manner. Here we are stretching our imagination and thinking beyond our usual boundaries. With the Airbus Concept Plane we want to stimulate young people from all over the world to engage with us so that we can continue to share the benefi ts of air transport

while also looking after the environment.”

A recent poll suggests that the passengers of 2050 will be more environmentally aware while also recognising the many benefi ts of air travel. For the British public aged under 35, ‘environmental issues’ are second only to ‘cost’ as a barrier to fl ying; those aged 55+ rank ease of getting to the airport, fl ight duration and comfort as being more important. Yet the majority of under-35s also look forward to fl ying more in the fu-ture. Over 40 percent think that for every two fl ights we make today, we will take at least three by 2050. One in ten of us expects to fl y at least twice as much.

Behind the numbers is a belief that we will live in an increasingly mul-ticultural world where friends and family will be based further from home, according to 68 percent; 64 percent cite a growing desire to travel further and see more of our planet; and 54 per-cent the need for greater fl exibility between life at home and place of work. At the same time, independent forecasts predict the global popula-tion will almost double – topping nine billion.

Robin Mannings, a leading independent Futur-ologist, looks ahead: “Most of us want reduced traffi c congestion – both on the ground and in

the sky – together with improved comfort for a better travelling experience; the poll confi rms that. By 2050, we’ll also expect seamless access to a plethora of technology and applications. And ‘fl exibility’ will become the new mantra for air travel, with us as passengers choosing levels of speed or luxury in cruise ships of the sky.”

Further future-gazing by Airbus shows blueprints for radical aircraft interiors. In ‘Th e Future by Airbus’ the company talks of morphing seats made from ecological, self-cleaning materials, which change shape for a snug fi t; walls that become see-through at the touch of a button, aff ording 360 degree views of the world below; and holographic projections of virtual decors, al-lowing travelers to transform their private cabin into an offi ce, bedroom or Zen garden!

‘Green’ energy sources like fuel cells, solar panels or even our own body heat might provide energy for powering some systems on tomorrow’s air-craft. As aeronautics engineers continue to use nature as a source of inspiration, some of these aircraft may even fl y in formation like birds to reduce drag, fuel burn and therefore emissions.

Beyond nature, Airbus is looking to the pas-sengers of 2050 themselves for inspiration as the company enters its next 40 years of innovation.

About the poll

Total sample size was 2243 adults. Fieldwork was un-dertaken between 12th- 14th July 2010. Th e survey was carried out online. Th e fi gures have been weighted and are representative of all GB adults (aged 18+).

Students worldwide to fl y ideas for greener fl ight and €30,000 prize Global Airbus contest to shape the future of eco-effi cient air travel takes off

University students worldwide can shape the future of fl ight and win €30,000 [approx. 38,000 USD] in a global competition launched today by Airbus at the Farnborough International Airshow in the United Kingdom.

Th e Airbus Fly Your Ideas (FYI) competition challenges students worldwide to develop new ideas for a greener aviation industry. Th e biennial contest involves three progressively challenging rounds judged by a panel of Airbus and industry experts. It concludes with a fi nal at next summer’s International Paris Airshow - Le Bourget, France. Th e winners will share the top prize of € 30,000 [approx. 38,000 USD]; the runners-up €15,000 [approx. 19,000 USD]

Announcing the launch of FYI 2011, Charles Champion, Airbus Executive Vice President Engineering and FYI patron, said: “Fly Your Ideas is a unique opportunity for students to be part of Airbus’ vision for an eco-effi cient aviation industry of the future. Th e competition is designed to stimulate ideas for both a more connected and sustainable world. It also enables Airbus to engage with students and research teams to identify R&T opportunities to balance the increased demand for air travel with a better environment.”

Students of any age, nationality, gender or discipline – from en-gineering to marketing; business to science; philosophy to design – are invited to take part. Proposals are welcome on all aspects of the ‘Environmental Life Cycle’ – an innovative approach Airbus uses to improve the environmental performance of an aircraft and its produc-tion process. It consists of fi ve stages: design; supply chain; manufac-turing; aircraft operations and aircraft end-of-life.

FYI 2011 follows the success of the inaugural contest launched in October 2008. Some 2,350 students from over 80 countries took part with the multinational team COz from the University of Queensland, Australia, judged eventual winners at Le Bourget 2009. Th eir project focused on the use of a pioneering natural fi bre composite – made from castor plants – in aircraft cabins.

Benjamin Lindenberger (27), who was part of the FYI 2009 winning team “COz”, added: “Winning the FYI challenge 2009 was a great experience. But the opportunity to work with Airbus experts, gain industry insight and develop transferable skills was just as valuable.”

To enter FYI 2011 students must register as a team of three to fi ve members on the competition website by 30 November 2010. For further information and to register visit: www.airbus-fyi.com

Project proposals must be submitted by 10 December 2010. Th ose shortlisted for Round 2 will develop their ideas into more detailed submissions with support from Airbus staff . Five fi nalist teams will win a VIP trip to Paris in June 2011 and make presentations to an independent jury – including industry experts – who will announce their decision at the FYI 2011 awards ceremony.

Page 9: AIR SHOW MAGIC p18 - campsystems.com

Put your aircraft on ASO and get it sold.

The Aircraft Market in Real TimeAircraft Shopper Online

®

CAMP has responded to an identi fi ed customer need by working with ASO to enable this excellent opportunity for aircraft sellers. This off er enti tles CAMP customers to a free Spec Ad on ASO, which gives you unlimited space to describe the details of your aircraft , and puts that informati on in front of moti vated buyers.

The best place to sell your aircraft just got even bett er for CAMP customers.

Visit www.ASO.com/CAMP for details.

This off er is good for a limited ti me, and applies only to aircraft that are currently enrolled on the CAMP system. Once an aircraft ad is published on ASO as part of this off er, the adverti sement will remain free unti l the aircraft is sold.

Concerned about fi nding buyers?

With over 165,000 unique visitors every month, over 4,000 leads per month, real ti me listi ngs, unlimited space for photos and specs, the most powerful search tools in the industry, and personalized service - ASO is the fasted way to sell your aircraft .

Buyers use ASO. www.ASO.com

For a limited ti me, CAMP Customers canAdverti se Aircraft For Sale on ASO FREE OF CHARGE

For more informati on call 1-888-992-9276 / internati onal call 1-732-704-9561

The Aircraft Market in Real TimeAircraft Shopper Online

®

This list is provided for informati onal purposes only. The criteria for inclusion in this list are based upon adverti sing volume on ASO.com. Although ASO has had only positi ve experiences with the companies shown, ASO makes no recommendati on or endorsement of any specifi c company contained in this list. ASO further makes no representati ons or warranti es with respect to the quality or performance of any company listed above, and ASO shall not be responsible for the acti ons of these companies.

ASO Top 50 Turbine Aircraft Brokers & Dealers

Let these professionals know that you found them in CAMP InSight magazine.

www.ASO.comSEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 17

BROKER / DEALER LOCATION PHONE E MAIL WEB SITEAeroSoluti ons Manassas, VA US 703-257-7008 sales@aerosoluti ons.com www.aerosoluti ons.comAircraft Services Group, Inc. Mahwah, NJ US 201-995-9570 [email protected] www.yourjet.comAltus Aviati on Services Ltd. Bristol UK 49-176-625-556-34 steve@altusaviati on.com www.altusaviati on.comAradian Aviati on Guernsey UK 44-148-123-3001 [email protected] www.aradian.comAvex, Inc. Camarillo, CA US 805-389-1188 [email protected] www.newavex.comBell Aviati on West Columbia, SC US 803-822-4114 adverti sing@bellaviati on.com www.bellaviati on.comBoutsen Aviati on S.A.M. Monte Carlo Monaco 377-933-080-02 aviati [email protected] www.boutsen.comBristol Associates, Inc. Washington, DC US 202-682-4000 [email protected] www.bristolassociates.comBusiness Air Internati onal Denton, TX US 940-898-1999 sales@businessairinternati onal.com www.businessairinternati onal.comBusiness Aircraft Sales Corp. Santa Barbara, CA US 805-964-0632 ken@busaircraft .com www.busaircraft .comC.A.A.D. Inc. Miami, FL US 305-593-9929 [email protected] www.CAADInc.comCB Aviati on Ogden, UT US 801-860-9762 coryb@cbaviati on.com www.cbaviati on.comCharlie Bravo Aviati on Georgetown, TX US 512-868-9000 sales@wepushti n.com www.wepushti n.comCoff man Companies Phoenix, AZ US 480-393-0770 rob@coff mancompanies.com www.coff mancompanies.comColumbia Aircraft Sales, Inc. Groton, CT US 860-449-8999 [email protected] www.columbiaairservices.comDallas Jet Internati onal Irving, TX US 214-226-8502 [email protected] www.dallasjet.comDenison Jet Sales Corp. Greer, SC US 864-989-0421 [email protected] www.denisonjet.comDuncan Aviati on/JetResources Lincoln, NE US 402-475-2611 aircraft sales@duncanaviati on.com www.duncanaviati on.aeroEagle Aviati on, Inc. West Columbia, SC US 803-822-5520 sales@eagle-aviati on.com eagle-aviati on.comEastWest Aircraft Sales, Inc Naples, FL US 239-643-3466 jerry@eastwestaircraft .com www.eastwestaircraft .comElliott Aviati on, Inc. Moline, IL US 309-799-3183 acsales@elliott aviati on.com www.elliott aviati on.comExpress Jets San Antonio, TX US 210-687-1828 [email protected] www.expressjets.comFlight Soluti ons, Inc. Gallati n, TN US 615-452-5001 info@fl ightsoluti on.com www.fl ightsoluti on.comFlight Source Internati onal Sarasota, FL US 941-355-9585 eric@fl ightsource.com www.fl ightsource.comGantt Aviati on, Inc. Georgetown, TX US 512-863-5537 suzanne@gantt aviati on.com www.gantt aviati on.comGlobal Wings, LLC Boca Raton, FL US 561-988-9881 [email protected] www.globalwings.aeroGuardian Jet, LLC Guilford, CT US 203-453-0800 [email protected] www.guardianjet.comJ.A. Air Center, Inc. Sugar Grove, IL US 630-549-2100 scott @jaaero.com www.JAAir.comJack Prewitt and Associates Bedford, TX US 817-283-2826 jprewitt @jackprewitt .com www.jackprewitt .comJet Harbor, Inc. Fort Lauderdale, FL US 954-772-2863 [email protected] www.jetharbor.comJet Quest Stuart, FL US 512-864-2400 [email protected] www.jet-quest.comJet Sales, Inc Sanford, FL US 407-323-7288 [email protected] www.jetsalesinc.comJetcraft Trading Raleigh, NC US 919-941-8400 patt y@jetcraft .com www.jetcraft .comJeteff ect, Inc. Long Beach, CA US 561-747-2223 info@Jeteff ect.com www.jeteff ect.comJim Clark & Associates, Inc Bethany, OK US 405-787-6222 jim@jimclarkaircraft .com www.JimClarkAircraft .comJohn Hopkinson & Assocs., Ltd. Calgary, AB Canada 403-637-2250 [email protected] www.HopkinsonAssociates.comLeading Edge Aviati on Soluti ons Parsippany, NJ US 201-891-0881 aircraft [email protected] www.leas.comLone Mountain Aircraft Las Vegas, NV US 888-566-3686 sales@lonemountainaircraft .com www.lonemountainaircraft .comMariebo Aviati on Jonkoping Sweden 46-361-603-20 [email protected] www.mariebo.seMaxfl y Aviati on, Inc. Fort Lauderdale, FL US 954-771-8171 jgarcia@maxfl yaviati on.com www.maxfl y.comMcDonald Aviati on Monroe, LA US 877-322-1015 kenmc@mcdonaldaviati on.com www.mcdonaldaviati on.comPollard Aircraft Sales, Inc. Fort Worth, TX US 817-626-7000 sales@pollardaircraft .com www.PollardAircraft .comPreston Aircraft , Inc. Alcoa, TN US 865-970-9882 salesinfo@prestonaircraft .com www.prestonaircraft .comStevens Aviati on, Inc. Vandalia, OH US 937-454-3493 jboyer@stevensaviati on.com www.stevensaviati on.comSunwest Aviati on, LTD Calgary, AB Canada 403-275-8121 idarnley@sunwestaviati on.ca www.sunwestaviati on.caTropical Aviati on Distributors Miami, FL US 305-255-5955 lfi [email protected] www.tadistributors.comU.S. Aircraft Sales, Inc. McLean, VA US 703-790-1333 rainer@usaircraft sales.com www.usaircraft sales.comWelsch Aviati on - Savannah Savannah, GA US 912-695-1555 [email protected] www.welschaviati on.comWestern Aircraft , Inc. Boise, ID US 208-385-5155 [email protected] www.westair.comWestern Aviati on, Inc. Houston, TX US 281-391-2510 sales@westernaviati on.com www.westernaviati on.com

Page 10: AIR SHOW MAGIC p18 - campsystems.com

18 CAMP SYSTEMS INTERNATIONAL ❖ SEPTEMBER 2010 SEPTEMBER 2010 ❖ CAMP SYSTEMS INTERNATIONAL 19

Giacinta Bradley Koontzis an aviation historian and author. Her various projects can be viewed on her web-site: www.harrietquimby.org.

In the musical fi lm, Brigadoon, two men vacationing in the mountains of Scotland wander into an enchanted village not

found on their map. Th ey learn their arrival coincides with the one day each year during which the entire town is magically transported back decades in time.

Once a year for nearly a week, EAA AirVenture at Oshkosh, Wisconsin, is aviation’s “Brigadoon.” No one is too jaded to enjoy the camaraderie where vintage aircraft share fi eld space with fl ying machines of the Space Age. Enthusiasts gawk at museum displays, attend lectures, cruise the vendor tents, watch splash-landings at the Sea Plane Base, wander amid hundreds of airplanes or squint upward at fl y-bys. Th e experience can be exhausting, but it is always magical.

A Century of Air Shows (1910-2010)

Oshkosh traces its heritage to 1910, when the world was introduced to aircraft from several countries, fl own by their best aviators anxious to compete at air meets for handsome prizes and

One Hundred Years of Air Show Magic

recognition. In a recent interview, the President of the International Council of Air Shows, John Cudahy, refl ected that “Th e air show business couldn’t have had a more exciting, more historically relevant beginning than it did in 1910. It was exciting, compelling stuff .”

Th e 1910 Air Meet at Reims, France was a competitive and festive aerial show with heart-stopping entertainment, as spectators were gripped in anticipation of a ‘crack-up’ or fatality. Aviatrix, Madame de la Roche appeared fl ying a Voisin biplane, the fi rst of many women in Europe and America to be infected with “air mindedness” and make exhibition fl ights. Despite frequent bad weather, England also hosted several air meets during 1910, drawing huge crowds that went wild as aviators pushed their machines higher, farther, and faster.

Aerial exhibitions and contests were then, as they are now, entertainment which sparked public interest to support aviation. In dirigibles, balloons and aeroplanes, Americans Arch Hoxey, Lincoln Beachey, Ralph Johnstone, Glenn Curtiss, Charles Hamilton and Glenn Martin, along with dozens of other aviators

became romantic, heroic, and patriotic celebrities of the era. Th ey fl ew delicate wood and fabric aircraft designed by Farman, Wright, Bleriot, Levavasseur, Curtiss, Martin, Stevens, Knabenshue and others.

During 1910, the U.S. hosted its fi rst international air meets at Dominguez Hills-Los Angeles, California; Belmont, New York; and Boston, Massachusetts. Nearly half a million spectators attended the weeklong Dominguez Air Meet, which was considered a major boost to American aviation despite the show-stealing aviator from France, Louis Paulhan. Adding to his fame on both sides of the Atlantic ocean, Englishman Claude Graham-White earned prize money and a following of adoring females at the Harvard-Boston Air Meet. But it was America’s team of aviators that won the prizes and the hearts at the Belmont Air Meet, where fl ying a monoplane, John Moisant was the controversial winner of a race around the Statue of Liberty. Journalist Harriet Quimby was so taken by her fi rst sight of monoplanes and biplanes at Belmont that she left the grandstands vowing (successfully) to become America’s fi rst licensed female pilot.

with Giacinta Bradley KoontzInsighttothePast

Capturing the essence of early air meets, author Lygia Ionnitiu described the hastily-built hangars on “shed row,” where aircraft, mechanics, and aviators were sheltered from the curious public. Weedy fi elds became motor car parking lots, and a tent city of vendors off ered food and souvenirs. Multi-tiered grandstands accommodated thousands of spectators, including expensive box seats and a VIP area. A band played patriotic music, and aviation-themed tunes. All the rage in 1910 was the hit song, “Come Josephine in my Flying Machine (Up she goes!)” with lyrical magic:

Come Josephine In My Flying Machine, Going up she goes! Up she goes! Balance yourself like a bird on a beam, In the air she goes! Th ere she goes!

“Women wore brightly hued walking suits and promenade dresses that brushed their buttoned shoes, and were crowned with wide-brimmed straw hats elaborately festooned with ribbons, fl owers, and feathers,” writes Ionnitiu. “Mustached men wore three-piece suits or white fl annels, and straw boaters or automobile caps. Th e vivid colors created a moving tableau that conveyed a sense of gaiety and promise.” Th e New York Times reported that “many of the women spectators wore green and blue goggles” as protection from the sun’s rays as they watched aeroplanes make low passes in front of the grandstand. It was magical.

Th en as now, nothing thrills an “air-minded” crowd like a noisy fl y-over. In the grandest tradition of air shows, over two dozen air-worthy Douglas DC3s thrilled spectators with a rumbling formation fl ight at EAA AirVenture 2010. Watching from the fi eld with pride was author, Henry Holden, one of the event’s organizers. “Th e crowd loved it,” says Holden

Th e Carolinas Aviation Museum’s airworthy DC3 has made several visits to Oshkosh, here shown on the fl ight line in 2007. Photo: Henry M. Holden

who has extensively written about the venerable aircraft known to the Army as the C47 and to the Navy as the R4D. Manufactured between 1935 and 1946, the plane is also known aff ectionately as Th e Gooney Bird, the Dakota, the Th ree, and Puff the Magic Dragon. Its shape is iconic, easily recognizable on the runway or as a miniature toy.

As in Brigadoon, time stood still at Oshkosh when the venerable Douglas aircraft engines roared to life for what may be the last time in such large numbers. It was a fi tting tribute to one hundred years of air show magic. //gbk

Souvenirs, pennants and postcards such as these shown were sold at air meets. From the private collection of Lygia Ionnitiu.

Learn more about the DC3 on Holden’s web site:http:www.dc3history.org/

Learn more about EAA AirVenture 2010 and the DC3 Fly-In: http://www.airventure.org/news/2010/100527_dc3welcome.html

To hear the original recording of “Come Josephine in my Flying Machine”:

www.youtube.com/watch?v=_OTb92nFu0

Th e Top Fun Aviation Toy Museum has over two dozen tiny DC3s:http://www.topfunaviation.com

Page 11: AIR SHOW MAGIC p18 - campsystems.com

Training in Paris 2010

CAMPCalendar

CAMP strongly believes in fully supporting its customers in making the best use of its products and services. CAMP EUROPE now offers the opportunity to attend training at the Paris offi ce.

Full-day training sessions are scheduled twice a month. Each session has its own agenda. Join us for one training course or both:

Training 1 (duration 1 day)ADVANCED TRAINING:

MAINTENANCE MODULE

Training 2 (duration 1 day) ADVANCED TRAINING:

CAMO & QUALITY CONTROL ASPECTS

Limited to 10 persons per session. Training includes course package, lunch and refreshments during breaks, and training certifi cate.

There is no charge for training at CAMP.

To register, please select from the schedule (below) and send an

email to [email protected].

We look forward to your participation.

CAMP TRAINING in PARIS

SEPTEMBERWEDNESDAY, SEPTEMBER 110:00 AM - 11:30 AM EDT

WEDNESDAY, SEPTEMBER 83:00 PM - 4:30 PM EDT

WEDNESDAY, SEPTEMBER 159:00 AM - 10:30 AM EDT

WEDNESDAY, SEPTEMBER 222:00 PM - 3:30 PM EDT

WEDNESDAY, SEPTEMBER 2910:00 AM - 11:30 AM EDT

OCTOBERWEDNESDAY, OCTOBER 6

3:00 PM - 4:30 PM EDT

WEDNESDAY, OCTOBER 139:00 AM - 10:30 AM EDT

WEDNESDAY, OCTOBER 202:00 PM - 3:30 PM EDT

WEDNESDAY, OCTOBER 2710:00 AM - 11:30 AM EDT

NOVEMBERWEDNESDAY, NOVEMBER 3

3:00 PM - 4:30 PM EDT

WEDNESDAY, NOVEMBER 109:00 AM - 10:30 AM EDT

WEDNESDAY, NOVEMBER 172:00 PM - 3:30 PM EDT

WEDNESDAY, NOVEMBER 2410:00 AM - 11:30 AM EDT

CAMP CESCOM WEBINARS

CAMP CLASSIC WEBINARS

SEPTEMBERTHURSDAY, SEPTEMBER 210:00 AM - 11:30 AM EDT

THURSDAY, SEPTEMBER 93:00 PM - 4:30 PM EDT

THURSDAY, SEPTEMBER 169:00 AM - 10:30 AM EDT

THURSDAY, SEPTEMBER 232:00 PM - 3:30 PM EDT

THURSDAY, SEPTEMBER 3010:00 AM - 11:30 AM EDT

OCTOBERTHURSDAY, OCTOBER 73:00 PM - 4:30 PM EDT

THURSDAY, OCTOBER 149:00 AM - 10:30 AM EDT

THURSDAY, OCTOBER 212:00 PM - 3:30 PM EDT

THURSDAY, OCTOBER 2810:00 AM - 11:30 AM EDT

NOVEMBERTHURSDAY, NOVEMBER 4

3:00 PM - 4:30 PM EDT

THURSDAY, NOVEMBER 119:00 AM - 10:30 AM EDT

THURSDAY, NOVEMBER 182:00 PM - 3:30 PM EDT

CAMP 3.0 WEBINARS

SEPTEMBERTUESDAY, SEPTEMBER 73:00 PM - 4:30 PM EDT

TUESDAY, SEPTEMBER 149:00 AM - 10:30 AM EDT

TUESDAY, SEPTEMBER 212:00 PM - 3:30 PM EDT

TUESDAY, SEPTEMBER 2810:00 AM - 11:30 AM EDT

OCTOBERTUESDAY, OCTOBER 53:00 PM - 4:30 PM EDT

TUESDAY, OCTOBER 129:00 AM - 10:30 AM EDT

TUESDAY, OCTOBER 192:00 PM - 3:30 PM EDT

TUESDAY, OCTOBER 2610:00 AM - 11:30 AM EDT

NOVEMBERTUESDAY, NOVEMBER 23:00 PM - 4:30 PM EDT

TUESDAY, NOVEMBER 99:00 AM - 10:30 AM EDT

TUESDAY, NOVEMBER 162:00 PM - 3:30 PM EDT

TUESDAY, NOVEMBER 2310:00 AM - 11:30 AM EDT

TUESDAY, NOVEMBER 303:00 PM - 4:30 PM EDT

Webinars 2010Webinars: Free web-based training.

CAMP Webinars are “overview” sessions, covering a variety of CAMP application fea-tures with time throughout the Webinar to answer your topic specifi c questions.

CAMP 3.0: Scheduled on TUESDAYS of each month.

CESCOM: Scheduled on WEDNESDAYS of each month.

CAMP Classic: Scheduled on THURSDAYS of each month.

To register, go to www.campsystems.com and click ‘Attend a free CAMP we-binar.’

If you don’t see a Webinar that fi ts your schedule, please call us. We’d be glad to arrange web-site assistance/training at a time that is convenient for you.

To schedule a webinar, call 877-411-2267.

SEPTEMBERTraining 1: Tuesday, September 14

Training 2: Wednesday, September 15

OCTOBERTraining 1: Tuesday, October 12

Training 2: Wednesday, October 13

NOVEMBERTraining 1: Tuesday, November 16

Training 2: Wednesday, November 17

DECEMBERTraining 1: Tuesday, December 7

Training 2: Wednesday, December 8

NEW

NBAA 2010October 19, 20 & 21, 2010

The 63rd NBAA Annual Meeting & Convention

will be held at the Georgia World Congress Center

in Atlanta, Georgia.

CAMP, AMSTAT, and ASOwill be at Booth #6959

The 63rd NBAA Annual Meeting & Convention

will be held at the Georgia World Congress