https://www.aeondelight.co.jp

1972 Nov. Nichii Maintenance Co., Ltd. is established in Higashi-ku,Osaka.1976 Mar. Business name is changed to Japan Maintenance Co., Ltd.1995 Apr. Headquarters is moved to Minamisemba , Chuo-ku, Osaka.

Sep. Capital is increased to 3,238 million JPY. Company is listed on the second section of the Osaka Securities Exchange.1999 July Company is listed on the second section of the Tokyo Stock Exchange.2000 Feb. Company is listed on the �rst section of the Tokyo Stock Exchange. Company is listed on the �rst section of the Osaka Securities Exchange.

Nov. Three administrative centers in the Osaka branch acquire Quality Management System (ISO 9002) certi�cation.2001 June Japan Maintenance Academy Co., Ltd. is established. (present AEON DELIGHT ACADEMY CO., LTD.)2003 July Headquarters and Tokyo Of�ce of AEON Techno Service Co., Ltd. acquires Environmental Management System (ISO 14001) certi�cation.2004 Mar. Japan Maintenance Security Co., Ltd. is established. (present AEON DELIGHT SECURITY CO., LTD.)

July Company acquires all the shares of Asahi Bank Building Maintenance Co., Ltd. reforming it into af�liate company Japan Maintenance Seres Co., Ltd.

Dec. Company acquires all the shares of Towers Co., Ltd., reforming it into af�liate company Japan Maintenance Towers Co., Ltd.2005 Dec. All companies acquire Quality Management System(ISO 9001) certi�cation.2006 May. Company acquires all the shares of AEON Techno Service Co., Ltd.

Sep. Company merges with AEON Techno Service Co., Ltd. Business name is changed to AEON DELIGHT CO., LTD.2007 May. Company forms a business and capital alliance with A to Z Service Co., Ltd.

Sep. AEON DELIGHT (BEIJING) CO., LTD. is established.2008 Mar. Company forms a business alliance with NEMOTO & CO., LTD.

Oct. Company acquires 40% of the shares of Kankyouseibi Co., Ltd. and af�liates the company.2009 Apr. Company acquires 40% of the shares of DO SERVICE co., Ltd. and af�liates the company.

July Company acquires Environmental Management System (ISO 14001) certi�cation.2010 Feb. Company completes construction of research and training facility "AEON delight Academy Nagahama" in Nagahama City, Shiga Prefecture.2010 June Business areas of AEON DELIGHT Seres Co., Ltd. and AEON DELIGHT Towers Co., Ltd. transferred to AEON DELIGHT.

Name of company: AEON DELIGHT CO.,LTD. Established: November 16, 1972Representative: Kazumasa Hamada, President & CEOHeadquarters: Minamisenba Heart Building, Minamisenba 2-3-2,Chuo-ku, Osaka 542-0081, Japan

Capital: 3,238 million yenStock Listing: Tokyo Stock Exchange, 1st SectionNumber of Employees: 4,050 Group Total: 20,877 (as of end of February 2019)Description of Business: Facility Management

HISTORY［History］

［Company Outline］

CORPORATEPROFILE

Pursuing the creation of “Environmental Value”

2010 Sep. Company merges with CERTO Corporation. Company af�liates CERTO (BEIJING) COMMERCE CO., LTD. (present AEON DELIGHT (BEIJING) COMMERCE CO., LTD.)2011 Apr. Company acquires 90% of the stock of KAJITAKU CO.,Ltd. and af�liates the company. May Company acquires 54.8% of the stock of A to Z Service Co.,Ltd. and af�liates the company. Dec. Establishes FMS Solution Co., LTD.2012 Feb. The representative of�ce of AEON DELIGHT CO., LTD. in Beijing is established in China. Mar. Establishes AEON DELIGHT (MALAYSIA) SDN. BHD. Sep. Aeon Delight Teda (Tianjin) Comprehensive Facility Management Service Co., Ltd. is established at Tianjin in China. Oct. Acquires 51% of the shares of Aeon Delight (Suzhou) Comprehensive Facility Management Service Co., Ltd. (presently Aeon Delight (Jiangsu) Comprehensive Facility Management Service Co., Ltd.) and makes it into a subsidiary. Company acquires 55% of the shares of AEON COMPASS CO., LTD. and af�liates the company. Company acquires 51% of the shares of General Services,Inc. and af�liates the company. Dec. Establishes A-Life Support Co., Ltd. Establishes AEON DELIGHT (VIETNAM) CO., LTD.2013 July. Company acquires 51% of the shares of Wuhan Xiaozhu Comprehensive Facility Management Service Co.,Ltd. and af liates the company.2015 Dec. Company acquires 89% of the shares of Hakuseisha CO.,LTD. and af liates the company.2016 Dec. Company merges with A-Life Support Co., Ltd.2017 Mar. Establishes AEON DELIGHT (SHANGHAI) MANAGEMENT CO., LTD. Jun. Company merges with FMS Solution Co., LTD. Company merges with AEON DELIGHT Seres Co., LTD.2018 Apr. Establishes AeonDelight DeepBlue Technology (Shanghai) Co., Ltd. May Company acquires 100% of the shares of U-COM Co.,Ltd. and af liates the company. Oct. Company acquires an additional 49% of the shares of Aeon Delight (Jiangsu) Comprehensive Facility Management Service Co., Ltd., making it a wholly owned af�liate. Company acquires an additional 49% of the shares of Wuhan Xiaozhu Comprehensive Facility Management Service Co., Ltd., making it a wholly owned af�liate. Dec. Company acquires 90% of the shares of PT Sinar Jernih Sarana, and af�liates the company.

Osaka Headquarters: Minamisenba Heart Building, Minamisenba 2-3-2, Chuo-ku, Osaka 542-0081 TEL: 06-6260-5621Tokyo Headquarters: St. Luke’ s Garden Tower 8F, 8-1 Akashi-cho, Chuo-ku, Tokyo 104-0044 TEL: 03-3524-8739Service Enquiries: TEL 0120-801-891

TOPMESSAGE［Message］

What is Facility Management (FM)?

Facility Management is a management method that energizes the activities of facility users by improving functionality and reducing the life cycle cost relating to management and operation of facilities and their surrounding enviranment.

PHILOSOPHY［Management Principle］

President and CEOKazumasa Hamada

The founding of the company was triggered by a terrible �re, which is considered the worst accident in the history of building �res in Japan, the Sennichi Department Store Building Fire on May 1972.*1 Out of a desire to ensure such a terrible accident never happened again, we acquired expert knowledge and technology relating to building management, and worked with a "desire to pursue safety in buildings, and provide an environment where customers can visit feeling secure." A building maintenance department branched off of the Nichii retail business, which resulted in the birth of the company that was the predecessor to our present company.

After integrating with several other companies, AEON delight was born in 2006, founded with the initial intent of providing a safe and secure environment for facilities that resulted in the management philosophy of “We will continue to create ‘environmental value’ of clients and local communities.” The environmental value creation we pledge is to create an environment where people can enjoy peace and abundance. Under this management philosophy, we have developed a facility management business that supports customer growth by providing optimal services related to management and operating of facilities and their surrounding environments in Japan, China, and Asean.

Our society currently faces several challenges. In addition, companies are increasingly expected to act as players in resolving social issues as exempli�ed by SDGs*2. In addition to our original goal of growing as a company and developing as a society as an "environmental value-creating company," with these expectations in mind, we have decided to work towards resolving the following three social issues: “Safety and Security," “Labor shortage" and “Environment."

In October of 2018, we created the Aeon delight Vision 2025 and made a pledge: "Aiming to be an environmental value-creating company in Asia that resolves social issues based on ‘Safety and Security,' ‘Labor shortage,' and ‘Environment.'" As the three pillars of its growth strategies.

Based on this Aeon delight Vision 2025, our company will continue to create an environment where people living in Asia can enjoy peace and abundance through our business activities, and we hope to continue to be an indispensable part of customers and local communities.

*1:The Sennichi Department Store Fire: This �re, which occurred in May 1972 was the worst department store �re in Japan’s history. A �re broke out near the bedding sales area of the Nichii Sennichi-mae branch store that was a tenant in the building. The �re shutters and escalator �re dividers were not closed, and poisonous gas and smoke �lled each �oor. The elevators stopped moving, and customers and employees who had no way to escape panicked and as a result the �re expanded into a catastrophe with great loss of life.

*2:SDGs refers to the 17 sustainable development goals (SDGs) to be achieved by 2030 as de�ned by the UN summit as part of the Action Plan for Humanity, the Earth, and Prosperity. The cooperation of all players has been called for, including private companies and civil society.

01 02

Resolve three social issues, and support customers and local communities

We consider environmental value to include the value

in the business environment of the company,

the value in the use environment of the customers of the company,

the value in the work environment of the employees working there,

and the value in the local communities. By creating environmental value,

we provide the delights of joy, brilliance, and spiritual abundance.

In order to do so, we will constantly evolve safety, security, cleanliness,

and comfort to walk towards a "future with dreams."

We Pursue the Creation of “Environmental Value”for our Customers and for the Local Communities.

A series of natural disasters have occurred in recent years, and as a company with the mission of providing “safety, security, and comfort” through facilities and their surrounding environment, we support customers’ BCPs* in order to minimize damage during a disaster. We also offer development support for disaster prevention and disaster reduction systems in times of peace. Additionally, we continue to evolve “Safety and Security.” by actively introducing technology such as AI, IoT, and robots.*Business Continuity Plan. This is a plan in order for businesses to continue to operate under unexpected circumstances, and resume services quickly if interrupted.

Our company follows parent company AEON CO., LTD’s goal to reduce CO2 and other emissions to zero with AEON Decarbonization Vision 2050. AEON also joined the international initiative “RE (Renewable Energy) 100” the goal of which aims to do business using 100% renewable energy. We participate in the vision as a company responsible for energy management within the Aeon Group. We have established energy management as a new pillar for our business, and we will contribute to the achievement of a decarbonized society together with our local communities.

As the labor shortage is becoming more serious in Japan and China, AEON delight provides solutions that resolve the labor shortage for both our company and our customers, through our creation of the AEON delight (AD) platform. Our services The AD platform invalues collecting, storing data acquired from inside and outside facilities through our services and analyzing that data with AI, and provide optimal solutions to customer issues. Solutions include streamlining and automation of operations, remote monitoring and automatic control of equipment, and implementation of automated cleaning robots.

We aim to be an environmental value-creating companyin Asia that resolves social issues based on"Safety and Security," "Labor shortage," and "Environment"as the three pillars of its growth strategies.

Safety and Security Labor Shortage Environment

Value P rovided

AEON delight has its own know-how based on over 40 years of accumulated facility management experience. We use valuable data and surrounding information

gathered in the �eld to convert it into digital/big data and analyze it with AI to create and provide ideal solutions to customers in a system we build together with group

companies and af�liated companies. The axis of this is the AEON delight Platform. By offering services and systems that are overwhelmingly attractive, we

can contribute to the creation of ideal cities and build unique economic zones.

BUSINESSOUTLINE

Big data gathered and stored from a variety of facilities is analyzed and processed using AI with Aeon delight know-how. It's a platform that can create the optimal solution for the customer's issues. This is shared with our group companies and af�liated companies, in order to provide consistent and valuable services from operation to management.

From response to environmental issues to improving the longevity of the facility,we provide services to maximize use and improve facility performance.

AEONDELIG HTPLATFORM

We propose unique solutions to respond to a variety of issues facing companies such as large-scale disasters, labor shortages, and environmental impacts. We provide sustainable business models and services that enable further business growth.

Of�ce Buildings andPublic Facilities

MANAGEMENTSERVICE

Management Services

CLIE NTS

OPERATIONSERVICE

We manage all costs including land, buildings, facilities, security, cleaning, and more. We also formulate and execute budget plans for our customers.

We offer not only of�ce spaces but also intangible services like transformation of business habits and processes.

We take the purpose of the building into consideration, then formulate repair plans and implement management that balances reduction of maintenance cost and prolongation of building life.

We offer total management and optimization of the energy usage at the customer's facility, and optimization of life cycle costs.

We formulate plans to enable business continuity and early recovery in the event of a disaster and minimize the impact on corporate activities.

We maximize performance of partners by aiding in implementing systematic management methods and support for improvement.

Facility BudgetManagement

Workplaces

Repair Plan Developmentand Management

Energy Management

BCP (Business Continuity Plan)

Partner Management (Evaluation and Guidance)

From a service menu of over 300 options, we provide optimal solutionsfor maintenance, preservation, and administration of facilities.

Operation Services

We implement optimal operations, inspections, conservation, and maintenance of facilities. We also propose energy saving equipment to reduce power consumption.

We handle a wide range of security, from facility security, to traf�c control and transportation security. We propose unique plans that include advanced equipment.

We contribute to improved pro�tability and user satisfaction with an assortment of value-added vending machines that meet customer needs.

We offer cleaning that not only maintains a good appearance, but actually extends the life of the facility. We also provide sanitary cleaning to control spread of contagions.

We support everything from restoration work to renovations, interior work and large repair, as well as planning, layout, design, construction, and supervision.

We provide a range of materials for stores such as packaging and sanitary materials. We also offer proposals to improve ef�ciency of work and reduce total cost.

Facility Managementand Energy Conservation

Security

Vending Machines

Cleaning

Building Construction

Materials

［Business Outline］

Providing optimum servi ces for management andoperation of facilities and the ir surrounding environments

Improved Safety and Security

etc. etc.

03 04

Local comm unities in Japanand other A sian countries

We contribute to the creation of idealtowns through facility management.

We support the construction of facilities and systems that enable customers to enjoy shopping safely, securely, and comfortably. We also contribute to building department stores that continue to be favored by the local community by supporting efforts to deal with issues like BCP and labor shortages, and reducing environmental impacts.

Commercial Facility

Here, safety and convenience are required in a way that is different from other facilities. We provide optimal solutions according to the speci�cations of each facility, including highly hygienic environments via infection control and a strong security environment provided by advanced crime and disaster prevention equipment.

Hospitals and Research Facilities

Labor force and energy issues tend to be larger in facilities such as factories. We provide solutions to this and offer a way to prepare for business continuity and early recovery in order to take on a production and supply role in the event of a large-scale disaster.

Factories and Warehouses

Elimination of L ab or ShortageRealization of Environmental

impact Reduction

Allian ces Af�liatedCompanies

AEONdelight GroupCorporations

Disaster Response Working Environment

The world's �rst international standard ISO 41001 in the �eld of facility management (FM) was issued in April 2018. AEON delight was the �rst in Japan to acquire this designation (September 2018). Currently, the outsourcing needs of FM are growing worldwide.* In addition to standardizing business processes in accordance with ISO 9001, at AEON delight we use this ISO 41001 to lead the FM industry and raise the quality level of our work, expanding our services at the global level.*World FM Market (as of 2016): 100 trillion yen (of that, the Asian market is 34 trillion yen) IFMA World Workplace 2016

ISO 41001 Certi�cate Presentation Ceremony (Left: Japan Audit and Certi�cation Organization for Environment and Quality president Kazuo Tatsukami / Right: Our President: Kazumasa Hamada)

Aeon Delight (Jiangsu) ComprehensiveFacility Management Service Co., Ltd.

AEON DELIGHT (SHANGHAI) MANAGEMENT CO., LTD.

Aeon Delight DeepBlue Technology(Shanghai) Co.,Ltd.Wuhan Xiaozhu Comprehensive FacilityManagement Service Co.,Ltd.

AEON DELIGHT(MALAYSIA)SDN. BHD.

AEON DELIGHT(VIETNAM)CO., LTD

PT Sinar Jernih Sarana

OURSTRENGTH［Our Strengths］

We cover all of Japan, as well as major cities in China and Asean.

AEON DELIGHT CO., LTD.●Osaka Headquarters●Tokyo Headquarters●AEON Tower Makuhari Of�ce●Hokkaido Regional Of�ce Branches: Hokkaido East Of�ce / Hokkaido West Of�ce

●Tohoku Regional Of�ce Branches: Iwate Of�ce / Sendai Of�ce / Akita Of�ce / Minamiou Of�ce

●Kanto Regional Of�ceBranches: Ibaraki Of�ce / North Kanto Of�ce / Saitama East Of�ce / Saitama West Of�ceChiba East Of�ce / Chiba Central Of�ce / Chiba West Of�ce / Tokyo East Of�ce / Tokyo Central Of�ce / Tokyo West Of�ce / Yokohama Of�ce / Yokohama Central Of�ce / Sagami Of�ce

●Hokuriku Regional Of�ce Branches: Niigata Of�ce / Hokuriku Of�ce / Shinshu Of�ce

●Tokai Regional Of�ceBranches: Shizuoka Of�ce / Nagoya Of�ce / Mikawa Of�ce / Gifu Of�ce / Mie Of�ce

●Kansai Regional Of�ceBranches: Keiji Of�ce / Nara Of�ce / Osaka North Of�ce / Osaka Central Of�ce / Osaka South Of�ce / Nishinomiya Of�ce / Kobe Of�ce / Himeji Of�ce

●Chushikoku Regional Of�ceBranches: Okayama Of�ce / Hiroshima Of�ce / Shikoku Of�ce

●Kyushu Regional Of�ceBranches / Sales Of�ces: Fukuoka Of�ce / Saga and Nagasaki Of�ce / Okinawa Of�ce / Kumamoto Sales Of�ce / Oita Sales Of�ce / Miyazaki Sales Of�ce / Kagoshima Sales Of�ce

Malaysia

China

Vietnam Cambodia Indonesia

Japan Group Companies・AEON DELIGHT ACADEMY CO., LTD.・AEON DELIGHT SECURITY CO., LTD.・Kankyouseibi Co., Ltd.・DO SERVICE co., ltd.・A to Z Service Co., Ltd.・KAJITAKU CO., Ltd.・AEON COMPASS CO., LTD.・General Services, Inc.・Hakuseisha CO., LTD.・U-COM Co.,Ltd

Overseas Group Companies・Aeon Delight (Jiangsu) Comprehensive Facility Management Service Co., Ltd.・Wuhan Xiaozhu Comprehensive Facility Management Service Co.,Ltd.・AEON DELIGHT (SHANGHAI) MANAGEMENT CO., LTD.・Aeon Delight DeepBlue Technology(Shanghai) Co.,Ltd.・AEON DELIGHT(MALAYSIA) SDN. BHD.・AEON DELIGHT (VIETNAM) CO., LTD.・PT Sinar Jernih Sarana

China

Japan

Malaysia

VietnamCambodia

Indonesia

We roll out services at a global level with solid technologyand an abundance of specialized personnel.

・・

Japan ●Headquarters(function) / ●Regional Of�cesAsia ●Headquarters / ●Regional Of�ces

First in Japan to get international standardISO 41001 for Facility Management

From indispensable facility maintenance personnel to people with knowledge and expertise in reducing environmental impacts, there are over 20,000 facility management industry top class quali�ed personnel at AEON delight. These staff are stationed at branches and sales of�ces in over 600 locations around Japan, connecting a network of approximately 10,000 af�liated companies, and providing uniform services to the entire country.

We develop a range of highly specializedpersonnel with human capabilitiesas well as technical capabilities.

At AEON delight, the AD Solution Center is always open with staff on site to monitor the situation. 24 hours a day, 365 days a year, they are standing by to answer enquiries and remotely monitor abnormalities at facilities based on information received from machine security. In the event of an emergency, the center is used for information gathering and analysis to provide prompt disaster relief and realize quick recovery of customer facilities and resumption of business operations. For example, after the 2011 Great East Japan Earthquake, we established a support system for a total of 2,500 people, and carried out the work of restoring store facilities, transporting support materials, providing generators, �oodlights, and temporary toilets, dispatching security guards, and so on.

"On-site capabilities" shine in an emergency

We are working to promote diversity, respecting the individuality of each person, and making the active use of diverse human resources as a driving force for growth. We are working to improve the percentage of full-time female employees and to train women to become managers. We also hold LGBT seminars, we have joined the IkuBoss Corporate Alliance, and we work to improve productivity to eliminate long working hours. In July 2017, we received the "Eruboshi" certi�cation (stage 3) from the Ministry of Health, Labour, and Welfare and in August, we acquired certi�cation of “Leading Companies with Actively Participating Women in Osaka City."

Towards an environment where everyone’sabilities and individualities can be drawn out.

Our facility manager examines the damage situation at a store (after the Kumamoto earthquake).

AD Solution Center

IkuBoss Corporate Alliance

Minister of Health, Labour,and Welfare “Eruboshi”Certi�cation (stage 3)

Leading Companies withActively ParticipatingWomen in Osaka City

Osaka “Danjo IkiikiGenki Sengen”Program Participant

Research and Training Facility “AEON delight ACADEMY Nagahama”

Over 20,000 quali�ed personnel

At the AEON delight Academy Nagahama, a facility owned by the company's group, we provide real-life training and lectures that replicate the real thing as much as possible, enabling participants to acquire knowledge and skills. Not only is it a place to acquire high levels of technical skill, but employees also learn the spirit of hospitality “OMOTENASHI” and of how to think from the perspective of the customer, building professional human resources. We pursue global levels of service quality with technical capabilities as well as human capabilities.

Independent research and training facilities

Promoting diversity

05 06

https://www.aeondelight.co.jp

1972 Nov. Nichii Maintenance Co., Ltd. is established in Higashi-ku,Osaka.1976 Mar. Business name is changed to Japan Maintenance Co., Ltd.1995 Apr. Headquarters is moved to Minamisemba , Chuo-ku, Osaka.

Sep. Capital is increased to 3,238 million JPY. Company is listed on the second section of the Osaka Securities Exchange.1999 July Company is listed on the second section of the Tokyo Stock Exchange.2000 Feb. Company is listed on the �rst section of the Tokyo Stock Exchange. Company is listed on the �rst section of the Osaka Securities Exchange.

Nov. Three administrative centers in the Osaka branch acquire Quality Management System (ISO 9002) certi�cation.2001 June Japan Maintenance Academy Co., Ltd. is established. (present AEON DELIGHT ACADEMY CO., LTD.)2003 July Headquarters and Tokyo Of�ce of AEON Techno Service Co., Ltd. acquires Environmental Management System (ISO 14001) certi�cation.2004 Mar. Japan Maintenance Security Co., Ltd. is established. (present AEON DELIGHT SECURITY CO., LTD.)

July Company acquires all the shares of Asahi Bank Building Maintenance Co., Ltd. reforming it into af�liate company Japan Maintenance Seres Co., Ltd.

Dec. Company acquires all the shares of Towers Co., Ltd., reforming it into af�liate company Japan Maintenance Towers Co., Ltd.2005 Dec. All companies acquire Quality Management System(ISO 9001) certi�cation.2006 May. Company acquires all the shares of AEON Techno Service Co., Ltd.

Sep. Company merges with AEON Techno Service Co., Ltd. Business name is changed to AEON DELIGHT CO., LTD.2007 May. Company forms a business and capital alliance with A to Z Service Co., Ltd.

Sep. AEON DELIGHT (BEIJING) CO., LTD. is established.2008 Mar. Company forms a business alliance with NEMOTO & CO., LTD.

Oct. Company acquires 40% of the shares of Kankyouseibi Co., Ltd. and af�liates the company.2009 Apr. Company acquires 40% of the shares of DO SERVICE co., Ltd. and af�liates the company.

July Company acquires Environmental Management System (ISO 14001) certi�cation.2010 Feb. Company completes construction of research and training facility "AEON delight Academy Nagahama" in Nagahama City, Shiga Prefecture.2010 June Business areas of AEON DELIGHT Seres Co., Ltd. and AEON DELIGHT Towers Co., Ltd. transferred to AEON DELIGHT.

Name of company: AEON DELIGHT CO.,LTD. Established: November 16, 1972Representative: Kazumasa Hamada, President & CEOHeadquarters: Minamisenba Heart Building, Minamisenba 2-3-2,Chuo-ku, Osaka 542-0081, Japan

Capital: 3,238 million yenStock Listing: Tokyo Stock Exchange, 1st SectionNumber of Employees: 4,050 Group Total: 20,877 (as of end of February 2019)Description of Business: Facility Management

HISTORY［History］

［Company Outline］

CORPORATEPROFILE

Pursuing the creation of “Environmental Value”

2010 Sep. Company merges with CERTO Corporation. Company af�liates CERTO (BEIJING) COMMERCE CO., LTD. (present AEON DELIGHT (BEIJING) COMMERCE CO., LTD.)2011 Apr. Company acquires 90% of the stock of KAJITAKU CO.,Ltd. and af�liates the company. May Company acquires 54.8% of the stock of A to Z Service Co.,Ltd. and af�liates the company. Dec. Establishes FMS Solution Co., LTD.2012 Feb. The representative of�ce of AEON DELIGHT CO., LTD. in Beijing is established in China. Mar. Establishes AEON DELIGHT (MALAYSIA) SDN. BHD. Sep. Aeon Delight Teda (Tianjin) Comprehensive Facility Management Service Co., Ltd. is established at Tianjin in China. Oct. Acquires 51% of the shares of Aeon Delight (Suzhou) Comprehensive Facility Management Service Co., Ltd. (presently Aeon Delight (Jiangsu) Comprehensive Facility Management Service Co., Ltd.) and makes it into a subsidiary. Company acquires 55% of the shares of AEON COMPASS CO., LTD. and af�liates the company. Company acquires 51% of the shares of General Services,Inc. and af�liates the company. Dec. Establishes A-Life Support Co., Ltd. Establishes AEON DELIGHT (VIETNAM) CO., LTD.2013 July. Company acquires 51% of the shares of Wuhan Xiaozhu Comprehensive Facility Management Service Co.,Ltd. and af liates the company.2015 Dec. Company acquires 89% of the shares of Hakuseisha CO.,LTD. and af liates the company.2016 Dec. Company merges with A-Life Support Co., Ltd.2017 Mar. Establishes AEON DELIGHT (SHANGHAI) MANAGEMENT CO., LTD. Jun. Company merges with FMS Solution Co., LTD. Company merges with AEON DELIGHT Seres Co., LTD.2018 Apr. Establishes AeonDelight DeepBlue Technology (Shanghai) Co., Ltd. May Company acquires 100% of the shares of U-COM Co.,Ltd. and af liates the company. Oct. Company acquires an additional 49% of the shares of Aeon Delight (Jiangsu) Comprehensive Facility Management Service Co., Ltd., making it a wholly owned af�liate. Company acquires an additional 49% of the shares of Wuhan Xiaozhu Comprehensive Facility Management Service Co., Ltd., making it a wholly owned af�liate. Dec. Company acquires 90% of the shares of PT Sinar Jernih Sarana, and af�liates the company.

Osaka Headquarters: Minamisenba Heart Building, Minamisenba 2-3-2, Chuo-ku, Osaka 542-0081 TEL: 06-6260-5621Tokyo Headquarters: St. Luke’ s Garden Tower 8F, 8-1 Akashi-cho, Chuo-ku, Tokyo 104-0044 TEL: 03-3524-8739Service Enquiries: TEL 0120-801-891