Achieving Measurable Results with Advanced Business Blogging

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Achieving Measurable Results with Advanced Business Blogging Mark Roberge HubSpot @markroberge Social Media Optimization Summit #optsum March 23 rd , 2010

Transcript of Achieving Measurable Results with Advanced Business Blogging

Page 1: Achieving Measurable Results with Advanced Business Blogging

Achieving Measurable Results with Advanced Business Blogging

Mark Roberge

HubSpot

@markroberge

Social Media Optimization Summit #optsum

March 23rd, 2010

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Agenda

I. Intro to Inbound Marketing

II. Drive SEO through Blogging

III. Blogging Best Practices

IV. Promote Blog in Social Media

V. Convert Blog Traffic to Leads

VI.Measure Blog Success

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Outbound Marketing

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Inbound Leads Cost 60% Less Than Outbound Leads

Source: survey of hundreds of businesses: HubSpot.com/ROI

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Why Inbound Is Cheaper

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Reading List Suggestion

Inbound Marketing:Get Found using Google, Social Media and Blogs

Top 5 Web Marketing Book on Amazon

InboundBook.com

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Agenda

I. Intro to Inbound Marketing

II. Drive SEO through Blogging

III. Blogging Best Practices

IV. Promote Blog in Social Media

V. Convert Blog Traffic to Leads

VI.Measure Blog Success

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How Do You Get to the Top? History of SEO

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SEO = Context and Authority

Ranking Algorithm:f(n): Context + Authority

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Two Sides of Optimization

On-Page(Context)

Off-Page(Authority)

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On-Page SEO (Context)

• Page Title

• Clean URL

• Headers

• Description

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Off-Page SEO (Authority)

• Recommendations from friends1. “I know Mark Roberge”2. “Mark Roberge is a blogging expert”3. Seth Godin: Mark Roberge is a blogging expert

• Links are online recommendations

1. A link: www.HubSpot.com2. Anchor text: Internet Marketing3. Link is from a trusted website

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The Long Tail

The New Marketplace

Keywords

Po

pu

lari

ty

Long Tail

Head

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SEO Tips from Website Grader

Lessons from 2,084,563 websites

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More Content, Better Content = Links

Source: Data from selected websites using www.WebsiteGrader.com

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Blogging Means More Inbound Links

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Source: survey of hundreds of businesses: HubSpot.com/ROI

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More Visitors

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Source: survey of hundreds of businesses: HubSpot.com/ROI

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DISCUSSION QUESTION

What are the best ways to incorporate the rules of SEO into your blogging strategy?

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Accounting for SEO in Your Blogging Strategy

• Use keyword tool to drive blog topic selection• Configure blog with On-Page SEO in mind• Include target long tail keywords in blog article titles• Think of blog articles as link bait• Think of blog articles as an army of sales people

working for you forever

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Where is Search Going?

BEYOND SEARCH ENGINES

PERSONALIZATION REAL-TIME

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DISCUSSION QUESTION

What do the future trends of search mean for your blogging strategy?

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Agenda

I. Intro to Inbound Marketing

II. Drive SEO through Blogging

III. Blogging Best Practices

IV. Promote Blog in Social Media

V. Convert Blog Traffic to Leads

VI.Measure Blog Success

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DISCUSSION QUESTION

What is the best human resource strategy for blogging?

• Outsource?• CEO vs. Marketing vs. Interns?

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Blog Human Resource Strategy

DomainKnowledge

BlogSuccess

Writing Skills Bandwidth

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Tips for Post Structure

• Use Headings• 500-800 words (or

shorter!)• Lists are OK (just not too

many)• 1 idea per post

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Get Into the Content Mindset

• Make emails into blog posts• Turn forum posts into blog

posts• Shoot videos at events• Interview customers for your

blog• Repurpose company data for

public reports• Share lessons you learn

Flick Photo: Cindiann

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DISCUSSION QUESTION

How often should you blog?

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Frequency of Blog Articles on HubSpot Blog

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Sep-09 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10

Articles 21

30

36

54

54 58

Avg. Views / Article

1,137

1,304

1,305

864 1,522 1,447

Avg. Links / Article

11

11

7

4 8 4

Avg. Comments

/ Article

12

15

15

11 18 13

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DISCUSSION QUESTION

Should you have a branded corporate blog or a non-branded industry blog?

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Agenda

I. Intro to Inbound Marketing

II. Drive SEO through Blogging

III. Blogging Best Practices

IV. Promote Blog in Social Media

V. Convert Blog Traffic to Leads

VI.Measure Blog Success

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DISCUSSION QUESTION

How do you think about your blog and social media strategy working together?

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How to Participate

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WHAT NOT TO DO

• Give your company elevator pitch

• Talk about your product features

• Bash your competition

WHAT TO DO

• Educate / answer their question

• Promote other good content

• Get your subject matter experts involved

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Focus Participation on Digital Influencers

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Blogging Increases Twitter Reach >75%

38 Source: survey of hundreds of businesses: HubSpot.com/ROI

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Agenda

I. Intro to Inbound Marketing

II. Drive SEO through Blogging

III. Blogging Best Practices

IV. Promote Blog in Social Media

V. Convert Blog Traffic to Leads

VI.Measure Blog Success

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Blogs and Social Media is for Leads and Sales

Source: survey of hundreds of businesses: HubSpot.com/ROI

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How Does HubSpot Convert Visitors?

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Quality Content Behind Forms

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Offer – WIIFM?

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Offer – WIIFM?

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Offer – WIIFM?

• Whitepapers / eBooks• Research / Studies• Free Tools• Trials & Samples

• NOT “Contact Us”• Value must be greater than the cost…

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Landing Pages

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Limited Navigation

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Keep It Short

32% Conversion

53% Conversion

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Don’t Put Form Below the Fold

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Agenda

I. Intro to Inbound Marketing

II. Drive SEO through Blogging

III. Blogging Best Practices

IV. Promote Blog in Social Media

V. Convert Blog Traffic to Leads

VI.Measure Blog Success

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DISCUSSION QUESTION

How do you measure the success of your blog?

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Metric #1: Conversions from Traffic to Leads and Sales

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Metric #2: Subscriptions

• A measure of you blog’s total reach• A “sticky” number

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Metric #3: Pageviews

• Great for media sites selling display advertising• Potential problems for your business:

• Doesn’t measure RSS• Weak measure of engagement• What’s the business value of a “view”?

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Metric #4: Comments

• Quantitatively, a good indicator of engagement• Qualitatively, a great way to listen to market

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Metric #5: Inbound Links

• Measure the SEO impact of your blog• An indicator of your blog’s role in outside conversations

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Beyond the Blog, Measure Total Reach

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Track the Whole Funnel for Each Channel

Leads

SEO Visitors

SEO Customers

Blog Visitors

Blog Customers

PPC Visitors

PPC Customers

Social Media Visitors

Social Media Customers

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Final Thoughts …

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Lead Nurture

Landing Pages

SEOSocial Media

CMS Blog Leads AnalyticsExpertis

e

What is HubSpot?

HubSpot

Marketo

WordPress

Ektron

Lead Lander

DrupalWeb CEO

Eloqua

Buzz Metrics

Blogger VTrenzCore

MetricsMktg

SherpaWeb

Position

Google

Manti-core

Radian6MktgProfs

On-Dialog

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What is HubSpot?

• Founded in 2006 from research at MIT• Over 2,500 customers• 120+ employees

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Additional Resources

Grade your website at www.WebsiteGrader.com

Read the Inbound Marketing Book www.InboundBook.com

Take the free Inbound Marketing training www.InboundMarketing.com

Start your free trial of HubSpot software www.HubSpot.com/free-trial

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Thank You!#optsum

Mark Roberge

HubSpot

@markroberge

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More on HubSpot Product

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Tools to Get Found: SEO

• Keyword Grader• Link Grader• Page Grader

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Tools to Get Found: Blog & Social Media

• Business Blog Software

• Blog Analytics• Social Media

Monitoring• Social Media

Publishing

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Tools to Convert: Leads

• Landing Pages• Lead Intelligence• Lead Alerts• Visitor Profiling

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Tools to Analyze: Competitor Tracking

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Tools to Analyze: Marketing Campaigns

• Assess the effectiveness of your marketing on a campaign-by-campaign level

• Optimize resource allocation to maximize sales

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Other Blog Tips

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DISCUSSION QUESTION

What is your blog comment strategy?

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Take Comments Seriously

• Make sure you comment back• Find out who the people are

• Follow their links• Subscribe to their blog, follow them on Twitter

Use these links

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Tips on Comments

Increase the value of the article:

Share an example

Add a point

Add a useful link

Disagree

Ask a question

Use your real name (not company)

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Why Leave Comments?

Karma

Get noticed by other bloggers

Get noticed by other blog readers

Get links back to your blog

Thought leadership

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Where Do You Link to Your Blog?

• Your homepage• Press releases• Business cards• Email signatures

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Great Architecture Is Elegant

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Photo: Wikipedia

One structure, multiple functions:• Excellent workspace• Environmentally sensitive construction and design• Historic preservation• Aesthetics

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So Is a Great Business Blog

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One blog, multiple functions:• Search Engine Optimization• Social Media Optimization• Lead Generation• Education• Thought Leadership• Nurturing• PR• Brand Building• Recruiting• Internal Communication

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Key #2 Create a Mix of Posts

Jek-a-go-go on flickr

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Step 2: Plan a Mix of Posts

News

Feature

Video

Photos

Opinion

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Many Types of Posts Get Traffic

PostInboundLinks

"Baby Got Leads" New Inbound Marketing Music Video 715

Study Shows Small Businesses That Blog Get 55% More Website Visitors 338

Retweeting in Real Life [Cartoon] 97

Is PR Dead? 64

10 Ways a Start-Up Can Use Social Media to Market Itself 58

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Raisin Bran – Basic, Everyday Posts

• How to posts• Rich in keywords• Get good at whipping

them out• Make sure they’re

useful

Greeneyesmilw on flickr

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Spinach – Healthy, Thoughtful Posts

• Should establish your site a thought leader in the industry

• Put time into them• Don’t do too many

ulteriorepicture on flickr

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Roasts – Big Blog Projects

• Lots of work• Lots of links, discussion

and attention• Pick them well

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Chocolate Cake – The Sweet Stuff

• These posts make your blog fun

• A chance to poke fun at yourself

• Lots of traffic/links • Often video, images

Scubadive on flickr

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Tabasco – Posts That Start Fires

• Make a bold statement• Be prepared to defend

yourself• Lots of comments and

links• Too many of these post

could lose trust

ANOXLOU on flickr