About Cram Roofing

• Provide exceptional quality and value to the building owner.

• Strive to thoroughly understand our customer’s roofing program goals and needs.

• Make it easy for our customers to do business with us.

• Endeavor to perform all contract work to meet or exceed project specifications.

• Establish realistic work schedules and completion dates and strive to adhere to them.

• Closely communicate with our customers regarding project progress and any changes in roofing conditions.

• Provide a safe, positive and ethical work environment for our employees.

• Be environmentally responsible in all facets of our business.

Gary L. Cram established CRAM Roofing in 1986 with two goals – first, to provide the ultimate in responsive customer service and second, to provide an unmatched quality of performance and product. Committed to differentiating his company through wide–open client communication (making it easy to do business with us) and project value (working within budgets and exceeding expectations), he knew it was critical to surround himself with employees of the same mindset. He heavily invested in technological training and procured the best equipment available. CRAM Roofing takes pride in our employee retention, and as a result our craftmen are consistent, motivated and thorough. This vision has driven our company to become a premier choice of general contractors, property managers, roofing consultants and commercial/governmental property owners throughout the country. We are known for our customer loyalty, realistic work schedules, completion date adherence, safety record, environmental responsibility and highly ethical work environment.The Company objective was to establish itself in two distinct ways. First, CRAM Roofing was to have the best service department with the goal of setting the standard for being the most responsive roofing contractor in servicing customer’s chronic leak problems. The second objective was to become known for installing high quality roofing systems in both the roof replacement and new construction markets.With service to the customer being a primary focus of the Company, there have been several key elements in establishing CRAM Roofing as the leader in the area of service. As part of that service, CRAM Roofing has pledged to the customer a 48 hour response time. Along with the quick service response, CRAM Roofing is on call 24 hours a day, 7 days a week.Another key differentiator at CRAM Roofing is technology. Technology is a key ingredient in our growth, efficiency and reputation. We employ state of the art computerized systems and equipment to ensure project accuracy and determine our client’s best solution. Armed with laptops, our team has direct access from any off-site location to enable effectiveness and continuity. We utilize the most current EDGE system (a detailed estimating system) to quickly provide precise estimates that save time and money. This system makes it possible for us to meet timelines that otherwise would be impossible. As a result of a clear goal, CRAM Roofing has been able to capitalize on its reputation of outstanding job quality, excellent communication, the accomplishment of difficult project schedules and providing outstanding overall project satisfaction.

Company History

Our MissionOur mission is to establish long term relationships with

quality oriented customers by exceeding their expectations.In pursuit of this we will…

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Company Services

CRAM Roofing’s expertise is commercial and governmental roofing and custom sheet metal fabrication and installation. CRAM specializes in re-roofing, roof repairs, emergency response and new construction. We place the best trained, most qualified team members on each roof. Safety and quality are our highest priorities. As a result, our business has grown to become one of the most reputable roofing companies in the country!Re-Roof From tearing off an existing roof, to applying a top coat, CRAM Roofing will re-roof your building to best suit your needs. With our seasoned personnel and vast experience, we have helped many companies and governmental entities save money and time by creating a better roofing system than their previous application.

Repairs Our service department has become one of the most well known facets of our business. We offer support 24/7 and are able to provide solutions, both temporary and permanent. We guarantee to be on site within 48 hours to stop your leak.

Design/Build CRAM Roofing has the proven track record of design and build roofing projects. We inspect the building, interview management, formulate a proposal and put plans together in the “EDGE” software to ensure accuracy. A project manager oversees each step of the process – from inspection to application. We can partner with your professional design team to address your short-term and long-term roofing needs.

New Construction CRAM Roofing has extensive experience building new roofing systems. We are able to assist in creating specifications and delivering the perfect roof for each building. We have strong relationships with many general contractors and building owners as a result of our past performance.

Fleet We operate a Commercial Fleet of over 100 vehicles and equipment – from cranes to kettles, semi-trucks to sky tracks. Each vehicle is equipped with Global Positioning to facilitate scheduling and maximize performance. As for new or improved equipment, we research and test it thoroughly. If it enables us to improve our operations – we buy it! Emergency Response CRAM Roofing has been called upon numerous times to assist in disaster recovery. We are able to rapidly provide trained, uniformed workers with housing, showers and equipment. During Hurricane Dolly (2008), the CRAM team drove into the storm and repaired the switching station roof in order to keep AT&T cell services operating.

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Now that’s SeRvICe!

Leadership

Gary L. CramPresident

Gary L. Cram

and continues to strategically build a business that focuses on customers. He has

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Antonio Stock Show & Rodeo serving on the Frontier Club Committee. Gary is a yraG .aciremA fo stuocS yoB eht htiw evitatneserpeR lanoitazinagrO deretrahC

received a Bachelors of Business Administration from Oklahoma Wesleyan College.

Mark R. Eichelbaum, CPA

Mark R. Eichelbaum Company to success and tremendous growth. He actively participates and oversees

Controller following his work in public accounting for eight years. Mark participates

Financial Management Association, FMI Peer Group and is a life member of the San Antonio Stock Show & Rodeo. Mark was named as a “Rising Star” by the San Antonio Business Journal in their “Forty Under Forty” featuring top executives in San Antonio. He received a Bachelors of Business Administration from the University of Texas at San Antonio.

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Kevin W. BlischeSales & Estimating

Manager & Secretary

Kevin W. Blische joined the Cram Roofing estimating team in 2009. Upon graduation from college, he joined a major roofing firm as an estimator and project manager. Kevin then worked with Berridge Manufacturing as a roof inspector, traveling the nation certifying and assisting in the installation and design of standing seam metal roofs. He has used his extensive experience to generate the highest quality complex project bids and is a major asset to our Company. Kevin graduated from Texas Tech University with a Bachelor of Science degree in Civil Engineering in 2001 and is also certified to perform thermal/infrared thermography. Kevin and his wife, Stephanie, have one son who is destined to become a star soccer player.

Leadership

Riley CramOfficial Greeter

In addition to those mentioned above,

CRAM Roofing has a faculty of seasoned estimators, administrators and superintendents with over 200 combined years experience in the roofing industry.

Riley Cram Riley oversees the grounds and provides constant morale support to the entire staff and visitors.

Scott D. VoylesOperations Manager

Scott D. Voyles Managed the daily accounting functions as the CRAM Roofing Controller for many years. As Project Manager, he now manages all logistics, purchasing, scheduling and all project coordination. Scott has worked in construction accounting for over 10 years and understands all organizational needs required for successful performance on our jobs. He received a Bachelors of Business Administration in accounting from the University of Texas at San Antonio in 1995.

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Competitive Advantages

CRAM Roofing aims to be your one-stop shop. We are able to meet each demand by providing an on-site fully automated sheet metal shop, an extensive fleet, a

24/7 operation and a 48-hour response. Our mi ssion statement ha s proven to be the best recipe for success: Create li fe-long customers, hire and train people who share your vi sion, and arm them with the technology and equipment they need in order to be leaders in the industry.Sheet Metal Shop Equipped with an on site sheet metal shop, CRAM Roofing is able to provide custom fabrication to meet the needs of each project. We are prepared to set the necessary equipment and journeyman on-site to tailor sheet metal applications as needed.

Commercial Fleet CRAM Roofing has over 100 vehicles and pieces of equipment. The expanse of machinery ranges from cranes to kettles, semi-trucks to sky tracks. Each vehicle utilizes Global Positioning System to ensure scheduling and maximize performance. As well, we operate an in-house mechanical shop for meticulous maintenance all of our equipment.

24/7 Response In an effort to guarantee customer service, CRAM Roofing has a service department that is on call 24 hours a day, 7 days a week. Each call placed will be answered and acted upon quickly. Leaks are not occurrences you can plan for, so we take that into consideration by providing a staff that is responsive and thorough.

48-hour Response When our customers call us, we guarantee a solution within 48 hours. Our commitment is to be on-site, find and diagnose the problem and correct it. The fix may be permanent or temporary, but we guarantee that within 48 hours we have solved the immediate problem and have worked to implement a plan to prevent future issues. We don’t just profess relentless customer service – we guarantee it and the entire team lives it!Green Roofing Expertise We have been extensively trained and are up to date with the latest “Green Technologies,” which are rapidly becoming a trend in commercial roofing. We are very excited about offering this innovative alternative to our customers. Your roof is a great place to go green!Position Within Industry You live and die in this industry by your reputation. If general contractors, property owners/ managers and roofing consultants are confident in our consistent performance, they want to work with us again and refer us to others. Our growth is based in this truth. Our customers know that we are perpetually improving our methods and recommend us as experts in our field.

Innovation/Research/Training Our management, estimators, superintendents, foremen and craftsmen are in a league of their own. They are always hungry for the latest technology, equipment, methodology and product. CRAM Roofing is committed to providing ongoing training for all employees. We work with many of the most prestigious firms in the country, and information sharing is free flowing and immediate among us. We are always in pursuit of a better way to organize, install and enable our customer to continue business as usual during our projects.

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Technology

Computers/Communication To better streamline all procedures, each office employee is equipped with a laptop computer. These computers are set up to have direct access from any off-site location to enable greater efficiency and accuracy. All superintendents utilize PDA technology to remain in constant contact with customers and personnel.

The EDGE Estimating System The EDGE is a detailed estimating system that works quickly to provide the most precise estimate to include materials, labor and any deviations that could save our clients time and money. This system has made it possible to meet timelines that would otherwise be impossible to meet.

Infrared Cameras These cameras produce thermal imaging to better illustrate flaws. By scanning your building with an infrared camera, our trained technicians are able to provide detailed reports with pictures covering the condition of your roof, including any current moisture penetrations.

StarBuilder This savvy accounting system is a Windows based, fully integrated software solution developed specifically for the construction industry. This software easily handles the demands and enables comprehensive job reporting to efficiently manage jobs.

Suretrak Project Manager by Primavera Suretrak is a state of the art, critical path scheduling software. Scheduling the project through Suretrak provides seamless, real time communication from the office to the property manager and project superintendent.

Global Positioning System GPS is used in the entire CRAM Roofing fleet. The system assures productivity and time tracking by allowing each piece of equipment and vehicle to be monitored by a computer system to assist in directions and timeliness.

Digital Plotting Capabilities We utilize digital plotters in order to print your plans and design the perfect roof application and adaptations.

Green Expertise CRAM is constantly researching and implementing the most current “green” roofing products and techniques into our projects. We have been extensively trained and are up to date on the evolution of green roofing technology.

Technology is a key factor in differentiating CRAM Roofing from other roofing companies around the country. We employ state of the art computerized systems to assist in project accuracy. From the initial bid to job completion, our employees are able to draw from detailed systems to assist customers at a level that surpasses any other companies in the country!

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Awards & Accreditations

In 2008, we were awarded “Master Contractor” status with Firestone Building Products, a distinctive honor in the roofing industry. We were named a “Certified

Applicator of Star Choice Status” by U. S. Ply and a “Master Roofing Contractor” with GAF Materials Corp., North America’s largest roofing manufacturer. Gary L. Cram has served on the Board of Directors for the Roofing Contractors Assoc. of Texas (RCAT), Midwest Roofing Contractors Association (MRCA) and the San Antonio Chamber of Commerce. He also participates in the San Antonio Independent School District’s Roofing Committee.Our Chief Operating Officer, Mark Eichelbaum, participates in the RCI, Inc., national, state and local CPA societies, and the Construction Financial Management Association (CFMA). Mark was also chosen as a “Rising Star” in San Antonio Business Journal’s Top 40 under 40 annual selection and featured in the magazine.We were nominated for the NASA Kennedy Space Center Small Business Contractor of the Year Award. CRAM Roofing received Building Owners & Managers Association’s (BOMA) President’s Award for outstanding quality and performance, to name a few!

Organizations – Affiliations

CRAM Roofing is a preferred roof ing contractor with the following manufacturers and many more:

Architectural Building Components

Berridge ManufacturingCarlisle

FirestoneGAF

Johns Manville

J.P. StevensM B Technology

Metal Building ComponentsSopremaTamkoU.S. PlyVersico

CRAM Roofing is certified to install manufacturers’ long-term warranty roofing systems. For over 20 years, we have developed a strong working

relationship with our suppliers and consistently exceed their expectations.

Best Places to Work!

National Roofing Contractors Association

Roofing Contractors Association of Texas

Building Owners and Managers Association

American Subcontractors Association

Society of American Military Engineers

International Facility Management Association

Midwest Roofing Contractors Association

San Antonio Association of Building Engineers

San Antonio Air Conditioning Contractors Assoc.

San Antonio Manufacturers Association

San Antonio Chamber of Commerce

Construction Management Association of America

Free Trade Alliance of San Antonio

National Association of Women in Construction

Women in Communication

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Awards & Accreditations

Certifications & Licenses CRAM Roofing is a licensed roofing contractor in Texas, Florida, Louisiana, California and many other states that reciprocal with these states. CRAM Roofing is SBA certified as a Small Business Enterprise and HUB Zoned certified. Having completed a multitude of projects all over the country, the CRAM team is completely familiar with all security access requirements and the issues surrounding maintaining an immaculate, unobtrusive worksite required to successfully operate within guidelines and timelines.

8 (a) ComplianceInterior Exterior Construction Services, LLC (IECS), with which CRAM Roofing mentors and partners, is a SBA Certified 8(a), SBA Certified SDB, Service Disabled Veteran-Owned Company. IECS specializes in new construction, renovations, and modifications for commercial and federal clients. The mission of IECS is to provide a wide range of services:• Construction • Electrical • Fencing • Remodeling • Framing • Roofing • HVAC • Dry Wall/Texture • Rehabilitation • Flooring • Painting • Pressure Wash

IECS Letter of Commitment

“Gary Cram and I have had a professional relationship since 2004. Throughout the years, Gary has guided my business direction for efficiency and success. Gary and the wonderful people at CRAM Roofing have mentored my company in technical and management training to launch my business and continue to provide ongoing leadership. We obtained our 8(a) certification in January of 2009, and have since moved into the Mentor-Protégé Program with CRAM Roofing. The Mentor-Protégé Program through the Small Business Administration

is designed to encourage CRAM Roofing to provide various forms of assistance to IECS. The purpose of the relationship is to enhance our capabilities and to improve our ability to successfully compete for federal contracts. The assistance that CRAM Roofing provided is as follows: • Technical and management assistance • Financial assistance • Subcontracting opportunities • Assistance in the performance of prime contracts with the

federal government in the form of joint venture arrangementsWe continue to grow professionally and technically through this powerful partnership.”Frank Ogo InterIor exterIor ConstruCtIon servICes, LLC, PresIdent

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InsuranceWe are fully insured with multi-million dollar liability coverage and Workers Compensation. We purchase Owners Contractors Protector Policies for jobs in progress and cover our equipment and fleet through a commercial auto policy.

BondingCRAM Roofing Co., Inc. utilizes Belken for all bonding purposes. Currently, CRAM Roofing has multi-million dollar bondingcapabili-ties. (However, we have never been rejected for any increase in bonding when requested). As such, we are able to perform all aspects of roofing work in various locations, simultaneously.

WarrantyA Manufacturer’s Warranty can be a guarantee on the roofing material and on a full system warranty for the entire roofing system. Manufacturers provide a warranty by approval once all set criteria are met and they are confident in the quality of the application. If the material is applied using a method that is reliable and correct, the manufacturer will provide a warranty on their product that can last up to 35 years. CRAM Roofing has installed roofing systems by most major manufacturers and has successfully obtained long-term warranties on all our roofs.In addition to the Manufacturer’s Warranty, CRAM Roofing provides its own two year warranty on re-roofing and new construction projects. These dual warranties assure our customers that their roofing investment is solidly protected.

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Awards & Accreditations

Point of Contact: Susan Belken

Belken Insurance 8626 Tesoro Drive

San Antonio, TX 78217 Phone: (210) 493-8030Fax: (210) 493-9775

SafetyOur safety program is based upon the Army Corps of Engineers (EM 385-1-1) and our Safety Coordinator is a certified OSHA Trainer. All major projects are provided with a customized safety plan specific to their needs and conditions.We take great pride in a solid safety record and our safety department meets regularly to establish, enforce and update our procedures.

AssurancesDue to our “Master Contractor” status with many manufacturers and a 20-plus year history of quality installation, we have a “no wait” advantage on warranties and materials.

We have placed a roof on everything from the 300 year old Missions of San Jose incorporating the National Historic Society, to the main communications building at NASA while in full operation. There are few challenges in the roofing industry we have not successfully conquered.

Commercial roofing is the backbone of our business. From our first customer, Southwest Research Institute, to our numerous current projects, CRAM Roofing has consistently delivered first class roofing systems nationwide. Known for our seamless installations, business owners and government clients appreciate our commitment to enabling their operations to continue without interruption.

We provide a multitude of options that meet the requirements of each building and offer service plans to increase the roof life. Maintaining our reputation for outstanding job quality and superb client communication continues to drive every member of CRAM Roofing. Our impeccable safety record, ability to meet difficult project dates and our relentless work ethic sets us apart in the roofing industry.

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Awards & Accreditations

Customer List

Federal & Dept. of DefenseBrooks City Base

Dahlgren Air Force BaseDept. of Defense

Ft. Bliss Army BaseKerrville VA Hospital

NASA Kennedy Space CenterOffutt Air Force Base

United States Army & Air ForceUnited States Marines & Navy

Pensacola Air StationTinker Air Force Base

Camp LeJeune Marine BaseCherry Point Marine Air Station

Homestead Air Force BaseMeridian Naval Air Station

Luke Air Force BaseLackland Air Force Base

Fort Sam Houston Army BaseCamp Bullis Army Base

United States Postal System

Municipalities & StateBexar CountyCity of Del Rio

City of New BraunfelsCity of San Antonio

City of SchertzFrio County

Pedernales Electric CoopPort Authority of San AntonioSan Antonio Historic Missions

Stinson AirportTexas Dept. of Criminal Justice

Texas Facilities CommissionTexas Dept. of Health & Human Services

William B. Travis Building - AustinTexas Parks and Wildlife

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General ContractorsBlackmon Mooring

Browning ConstructionC F Jordan

Central Builders, Ltd.Chapman Brothers, Inc.Columbia ContractingDavila Construction

HC Beck, Ltd.Kellogg Brown & Root (KBR)

Kencon ConstructorsKoontz McKombs Construction

Middleman ConstructionMJ Boyle General Construction

Rogers O’BrienSatterfield & Ponikes Construction

Schweiger ConstructionTrammel Crow

Turner ConstructionWhiting Turner

Schools & UniversitiesAustin ISD

Corpus Christi ISDDevine ISD

Edgewood ISDKerrville ISDKilleen ISD

Lockhart ISDNortheast San Antonio ISDNorthside San Antonio ISD

Pleasanton ISDSan Antonio ISD

Schertz/Cibolo/Universal City ISDSouth San Antonio ISD

Southwest ISDTexas Lutheran University

Texas Military Institute University of Texas at Austin

University of Texas at San AntonioUniversity of Texas Health Science Center

Customer List

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Art PaceAT & T

Barshop & OlesBenson Enterprises

Biodynamic ResearchBlueprint MinistriesBradfield Properties

Broadway National BankCambridge Realty

Cavender & Hill PropertiesCB Richard EllisCommunicareCompass Bank

Frost National BankGeneral Growth Properties

Greater SA Chamber of Commerce

Griffin PartnersHuntleigh Pharmacy

Kinetic ConceptsLillibridge Health TrustMethodist HospitalsNAI/REOC Partners

North Star Mall

Primera PartnersPrivate SectorQuarry Market

Randolph Brooks Fed. CUReata Property Mgmt.Rodhe-Ottmer Realty

San Antonio Credit UnionSay Si Central

Sea World of TexasShops at La Cantera

Sonterra Country ClubSouthwest Research Institute

SprintStoneleigh Apartments

SW Foundation for Biomedical Research

Toy FactoryUnited Commercial Realty

Private Sector

Customer List

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Testimonials

Firestone Building Products “We are honored to recognize CRAM Roofing with the 2008 Firestone Master Contractor Award. This award is one of the most coveted distinctions of its kind and celebrates an elite commercial roofing commitment to installation excellence.” Michael Gorey, President

Griffin Partners “I am very pleased with the quality of service and responsiveness of CRAM Roofing and look for-ward to doing business with them for years to come.” Eileen Kondoff CPM, RBM, Senior Property Manager

Koontz McCombs “I want to commend CRAM Roofing for an outstanding job on the Village at Inwood project. The success of this project would not have been possible without the professional approach and commitment to high standards of performance, quality, and safety your company displayed.” Henry Serry, Senior V.P.

H C Beck, Ltd ” I feel compelled to express my sincere gratitude for your team’s STELLAR performance on our roof projects thus far. On behalf of the ATT & Beck Alliance, thank you for your efforts and demonstrating such a high level of willingness to meet and exceed our 2009 ATT Roof Replacement Projects goals. I am sure that your superiors are grateful for your efforts and hard work, as you are a valuable asset to your firm as well as Beck’s operating perfor-mance on the 09 roof package. I look forward to working with you on the remaining roof projects and your firm bidding our upcoming roofing projects.” Daniel Ragette, Project Engineer

AT&T “I would like to personally thank your team that assisted AT&T with the roof restoration at the Harlingen MTSO during and after Hurricane Dolly in South Texas. Your ability to mobilize and provide essential materials is to be commended. The hard work and diligence during and after this disaster allowed the site to remain operational with minimal outages despite severe damage to the roof.” Kieran P. Nolan, V.P. US Systems, Network Engineering

Southwest Research Institute “SWRI has built a twenty three year relationship with CRAM Roofing Company, a competitive and reliable resource for roofing project and services. This relationship has been founded on trust and on the confidence that SWRI places in the professionalism and quality workmanship that has been consistently provided. CRAM Roofing demonstrates expert knowledge of roofing techniques and materials, and applies cost efficient measures for ongoing maintenance issues as well as emergency repair concerns. The company provides quality customer care by maintaining a high level of customer communications and providing feedback, a much appreciated attribute in long term business relationships.” Thomas E. Price, Director of Facility Operations

University of Texas at San Antonio “With respect to CRAM Roofing’s most recently completed UTSA projects, Physical Education Re-Roof and CAR Building Coating, we have taken great satisfaction in knowing we chose the right contractor for the job. In all phases of the project, your company ensured that our requirements of timelessness, quality, cleanliness and minimal distractions to the building occupants were always achieved. CRAM Roofing’s level of service, project dedication and enthusiasm was always apparent during construction, thus ensuring project success.” Roy Garza, Construction Project Manager, Dept. of Facilities Services

Roofing IDIQ, Brooks AFB, TX “CRAM Roofing was awarded this 5 year contract to perform roof repairs, roof removal and new roof installation for the entire installation. CRAM Roofing performed all their work exceptionally well. They consistently coordinated their work well with the Customer Base CE, etc. Their submittals were always on time. They presented alternative solutions to problems. Their projects were either finished on time or ahead of schedule. Their personnel were true professionals in their field. I believe that CRAM Roofing’s ability to do such high quality work lies with the personnel they have to do the work. When it comes to recom-mending CRAM Roofing for any work, I do not hesitate because the quality of their work speaks for itself.” George Garcia, Project Manager. Brooks AFB

Toy Factory “We operate a very active plant which is shipping and receiving multiple containers daily and housing an extensive inventory. When deliberating a roofing contractor, my main consideration was preventing any disruption in the flow of product, and complete protection of our goods during installation. As well, I sought a roofer who would provide turn-key, top notch craftsmanship and a quality product that would endure. CRAM Roofing exceeded all my expectations and I would highly recommend them to anyone seeking an equitable, service-oriented contractor with ‘old school’ values.” Mark Gawlik, President

We were nominated for the NASA Kennedy Space Center Small Business Contractor of the Year Award and possess numerous

glowing letters from our customer and manufacturer base.

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P.O. Box 690265San Antonio, TX 78269

5171 Casa Bella St.San Antonio, TX 78249

(210) 694-7815 Fax (210) 694-5584email: BizDev@cramroofing.com